The Villas at River Park West

Photo of The Villas at River Park West

Located in Houston, Texas

Address: 21811 Wildwood Park Rd, Richmond, TX 77469, United States

Phone: +1 281-214-6287

Rating: 3.4

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-11 - Rating: 5)

    The all staff including their Manager are so nice, cool, talented and professional. The reason that i moved from my previous apartment was the management’s an appropriate behaviors. When i came at the first time to ask if there is any Unit available, i faced with Nathalia and her professional and best behavior attract me and make me to have my apartment there. Nathalia is so nice and well behaved one. She behaves so nice with all residents. Based on my experience being professional and nice is a talent which we cannot find it to everyone. But i found it at The Villas at River Park complex staff. especially Nathalia.

  • Review 2 (2024-11-16 - Rating: 5)

    I have been a resident of Villas at River Park West for 5 months now. It is a nice quiet apartment complex. I have had no issues regarding maintenance request completions. The management is very kind, knowledgeable, and answered any question I had through out the whole process. Nathalia in the leasing office is always ready and available so make sure to ask for her.

  • Review 3 (2024-12-15 - Rating: 5)

    My fiancé and I came in as first time renters and came by these apartments by recommendation. I am truly excited to say that we found our home here! From beginning to end Nathalia was so kind, and informative throughout the whole process. She walked us through everything and never hesitated to answer any questions! The complex it self is so simple and quiet that we knew we would love it there. We can’t wait to move in!

  • Review 4 (2024-12-21 - Rating: 5)

    Nathalia walked me and my Fiancé through the complex and was extremely knowledgeable about the amenities provided as well as the complex itself. As first time renters we felt secure and safe with our decision. She brings great energy and knowledge for anyone that’s interested in renting. Wouldn’t have felt better with anyone else as our guide, and we mean NO ONE could deliver the same experience as Nathalia! We found our home!

  • Review 5 (2024-10-07 - Rating: 5)

    I recently had an amazing experience at the Villas at River Park West, and I have to give a special shoutout to Nathalia Fuenmayor, the leasing consultant. My family and I were not only searching for a beautiful place to live, but we also wanted excellent customer service, and Nathalia truly exceeded our expectations. She was incredibly kind, patient, and attentive throughout the entire process. Her warm and approachable personality made us feel welcome and comfortable from day one. Nathalia went above and beyond, not only guiding us through every step of the application process but also ensuring that all of our needs were met. She took the time to answer every question we had and made sure we were confident in our decision to move in. Thanks to her exceptional service and genuine care, she clearly has been doing this for a while, what a pro! Thanks to her, we found the perfect home, and we couldn’t be happier. If youre looking for a great place with outstanding service and a consultant who truly cares, I highly recommend the Villas at River Park West, and dont forget to ask for Nathalia!

  • Review 6 (2024-12-20 - Rating: 5)

    My husband and I moved in last week, and we are thoroughly happy to be residents at this AMAZING community! Nathalia is fantastic and a tue joy!! She helped us from start to finish, especially with us moving from another state! Brittney and Monica are wonderful as well!! Excited to reside here!!

  • Review 7 (2024-09-21 - Rating: 5)

    I have lived at Riverpark at the Villas for almost 5 years now. The leasing office is always very courteous and prompt with any service requests . Just recently ,Nathalia, the leasing associate , went up and beyond for me… a package was stuck in my mailbox and I was unable to get it out , it wouldn’t budge . I called the leasing office and immediately Nathalia came outside to the mail center and wedged the package out for me with her hands (and the help of my car key).. it was well over 100 degrees outside .. she did it all with a great . positive attitude and a smile . All of the associates in the leasing office are wonderful . I highly recommend The Villas at River Park!

  • Review 8 (2024-10-19 - Rating: 5)

    Inquiring about 2 bedroom apt. Greeted by Natilia. She is by far one of the best leasing agents I’ve ever come in contact with. She was very informative. This made me so excited about possibly making this my new home come the new year.

  • Review 9 (2024-10-29 - Rating: 5)

    I toured with my friend who lives out of state and we had an amazing tour with natalia. She is funny and well informed about everything. It’s a Beautiful community, too! Well kept and clean

  • Review 10 (2024-06-14 - Rating: 5)

    I’m writing a review because I referred someone here and they said “oh have you read some of the reviews.” Being a long term tenant here I can vouch and say Monica came in and turned this whole property around for the better. I would have felt the same before in regards to management. However, she came in and told us management would get better and it did. I can call or email her at any time with my concerns. She has even emailed me back after business hours to address concerns. One thing I can say is I’ve never had a maintenance issue that wasn’t fixed the same day or the next day. If it’s urgent such as AC and leaks they come immediately In the middle of the night and fix it. I also love Brittney she is always professional and if she says “I will get back with you then she will. Any other staff that was disliked is gone from this property. Monica does not tolerate disrespect of any of her tenants . If a gate is broken they will lock it for safety. Usually it’s repaired the next day. We have a lot of community activities for adults and kids including food vendors weekly. Don’t let previous reviews deter you from renting here. Things here at the Villas have changed for the better and getting better everyday. You absolutely get what you pay for and it’s worth every penny. This is like getting the Chick-fil-A experience everyday.

  • Review 11 (2024-05-17 - Rating: 5)

    Very satisfied. I was seeking new place to stay 6 months ahead. And since the first time I visited and had a tour I stopped looking and decided to move here. The leasing agent Shae is very professional, welcoming and I just love her vibe. She really makes you feel welcomed home for sure. I’ve move in and is great! Love my neighborhood, the amenities everything is great. Calmed quiet neighborhood I feel safe walking around by myself, shopping centers and grocery stores very close it’s just nice. I love it here. I definitely recommend Villas At River Park West.

  • Review 12 (2024-12-10 - Rating: 5)

    Nathalia was a huge help! She laid out all the possible options and we discussed the best one for me. Definitely would recommend her to future residents.

  • Review 13 (2024-10-12 - Rating: 5)

    I have recently visited villas at river park west and Nathalia Fuenmayor helped answer all my questions. She was wonderful and I came out of the appt very well informed! She took her time and didn’t rush us at all.

  • Review 14 (2024-02-09 - Rating: 5)

    I moved to Villa At River Park West a month ago. My move in very smoothly. Everything was ready to go. I called about a problem with the refrigerator and someone came right away to check on it. I love how clean and quiet it is here. The front office is very welcoming. And I would recommend Villa At River Park West to everyone.

  • Review 15 (2024-10-08 - Rating: 5)

    Nathalia Fuenmayor is a very nice person and awesome leasing consultant.. and definitely recommend her .. 5 Stars ⭐️⭐️⭐️⭐️⭐️..!!

  • Review 16 (2024-02-20 - Rating: 5)

    Hello,I hope my email finds you in good health.I want to Thank you for all the attention and professionalism you have shown since our arrival at your resort.my family and I really appreciate it. Shae, she is just amazing.Sorry for only responding now, and for any inconvenience trash….Thank you once again for everything!Best regards.Laure

  • Review 17 (2024-03-29 - Rating: 5)

    The entire procedure from viewing apartments to signing lease to all assistancein getting situated in my new facility has been excellent - all “over the top” from everyone! Appreciate all the help from everyone and the lovely complex.

  • Review 18 (2024-11-05 - Rating: 5)

    Nathalia she’s so kind , friendly and great costumer services and she’s so funny she’s happy all the time❤️❤️ thanks nathalia

  • Review 19 (2019-04-30 - Rating: 4)

    I lived here for a little under a year and just moved recently. I figured I would leave a review since I relied on reviews a ton while apartment shopping and all you ever see are the bad experiences. As a young adult female safety was my biggest concern, and I never once felt unsafe taking my dog outside at night by myself. It was a quiet complex and the neighbors were friendly. All of the office staff were easy to work with and I had no complaints about management.The apartment was very clean and unlike other apartments I have lived in we had no insect or roach problems inside. This is a great choice if you are looking for somewhere to safe to call home. It does lack some of the bells and whistles of newer, more luxury complexes, and the rate felt a bit stiff with that in mind, but was pretty comparable to other complexes I looked at in the area. I wouldve enjoyed some upgrades to the gym, and wouldve preferred to have been given a FOB key to the gym to use it after gym hours without paying an additional fee to receive the FOB, but that is about my only complaint.

  • Review 20 (2023-04-04 - Rating: 5)

    Our apartment complex is awesome to live at, the staff are amazing, they are there for all our needs and very friendly, always so cheerful and helpful with anything, they are more like family, because you ask them for something there right there for you. Best Place To Live At Where You Feel like We Are all Family Because Of How The Staff Treats Every Single One That Lives Here. Thank You So Much Staff For Everything Y’all Do For Us!!!

  • Review 21 (2022-01-19 - Rating: 5)

    I lived here from 2017-2022 and I will say this community, along with the staff/maintenance, is undoubtedly the best a tenant could ask for. The leasing office staff are friendly and attentive. They are quick to respond should you have any questions/concerns. Maintenance is also quick to respond to any maintenance requests. I would highly recommend The Villas to anyone considering this community.

  • Review 22 (2024-03-23 - Rating: 5)

    Thank you once again shae the journey was a really pleasant experience, everything from enquiring all the way to signing the lease. There where some hiccups I wont lie, but thankfully you really helped us getting into the right track, I really appreciate your patience with us as well as you keeping up tabs on us and checking in on us to ask us If we needed assistance on anything, once against thank you so much I really appreciate it

  • Review 23 (2016-05-03 - Rating: 5)

    The staff is very friendly and helpful and has been very understanding in helping me through difficult situations while still providing service in a courteous and professional manner. They have always promptly addressed any concerns or repair issue with my dwelling which I may have. I not only consider them as property managers but also as friends as they are always willing to take time out of their busy schedules to say hello and see how things are going. I would recommend this property to anyone looking to move into the Richmond area as it is quickly becoming a central location in the growth of the Richmond area.

  • Review 24 (2023-06-01 - Rating: 5)

    Shae, in the front office, is awesome. She has been very helpfulthroughout my stay here. If you are worried at all about day to day management then dont. She has her hands in everything and shes great.

  • Review 25 (2023-05-20 - Rating: 5)

    Good, great and excellent customer service experience I love and enjoyed. They make you change your mind for good about the apartment. Thank you so much for the excellent services. Go! Go!! Go!!! VILLAS AT RIVER PARK WEST.

  • Review 26 (2016-04-29 - Rating: 5)

    My husband and I have lived at the Villas for over a year. We signed a new lease and upgraded to a bigger unit. Of course you sign your life away with paper work with new leases and so on. My husband and I were talking about it as we were leaving, and Ms. Erika made the signing process more pleasant as well as asking and assuring us if there was anything else that we needed to please let her know, she would be more than happy to assist us :-).

  • Review 27 (2016-06-20 - Rating: 4)

    I only lived here for a a few months because my fiancé and I had to relocate for work. Overall, management seemed understanding of our situation and went over the process to move out in time. The office staff has always been very kind and courteous to us and maintenance has been quick to respond to repairs- including when our A/C broke as Houston began to truly heat up. They quickly brought us a window AC unit so we didnt melt. Our carpets had a terrible musty smell when we moved in and they cleaned them for us to help remove the smell. It was just caused by improper ventilation when previous tenants moved out. Honestly, it is very difficult to find a good management team at most complexes and I am grateful for the Villas team.I am only removing one star because the property itself feels quite outdated, including the gym. I was disappointed by the fact that it lacked properly functioning cardio equipment as that amenity is important to me. I also feel that the pricing was decent for our one bedroom/one bath plus study unit but believe they will need to update the kitchen to stay competitive and at their price point. The kitchen was just underwhelming (countertops and cabinets are cheap and the sink is too shallow to properly clean deep pots or refill a water pitcher). The water also had a very strange taste even after filtering. The kitchen is really my only qualm with the unit itself. Otherwise it was nice and spacious, especially the master bedroom.There are definitely tons of birds that best in the trees so that may keep you up at night and there were just so many outdoor bugs that will try to make their way in if you arent careful. Perhaps that is just the price of living in Richmond which has a bit more of a rural feel. The location is very convenient to 59 and Sugarland/Rosenburg and there was plenty of parking and easy for visitors to navigate which was a huge plus.Overall, I recommend this community because management is great. I think if they just make some updates to the units and purchase new cardio equipment for the gym and it will be a more comfortable place to live.

  • Review 28 (2020-04-27 - Rating: 5)

    Clean, quiet and convenient community to live in. The ladies working here are always friendly and pleasant to deal with. Ive lived here for nearly 4 years and only encountered 2 maintenance issues ( both due to normal wear and aging) which maintenance resolved promptly the SAME DAY. If you are looking for a reasonably priced community ran by outstanding staff, choose the Villas at River Park West.

  • Review 29 (2020-06-18 - Rating: 5)

    I have been living here for over a year. All the ladies in the leasing office are amazing !! When the Covid 19 first broke out , Kailee, from the leasing office called me , just to check on me . They are always friendly and very attentive! If I report a maintence issue, Gustavo is also prompt and very knowledgeable on repairs . ( I have had very few.) It is a very quiet place to live . I highly recommend the Villas at River Park West.

  • Review 30 (2017-04-19 - Rating: 5)

    Just like any living situation nothing is perfect. I have had my shares of issues with appliance but they have fixed it in a prompt matter. Cary and the staff at the Villas at River Park has been great in rectifying any problems I have. Thank you and I will be renewing my lease again.

  • Review 31 (2018-10-28 - Rating: 5)

    Liver here for about a year and a half and my husband and I loved it! Maintenance was great, always prompt with any fixtures or any issues we had. Wish we could have stayed but it was well worth it!

  • Review 32 (2023-08-25 - Rating: 5)

    Truly has been a breath of fresh air to live here. Quiet, easy going, and the renovations have been top notch. Kudos to the staff, couldnt be what it is without them.

  • Review 33 (2023-08-01 - Rating: 5)

    From the moment I stepped onto the property I knew that this was the place for me! The team was friendly and helpful. I even met the property manager Monica who welcomed me and made me feel right at home.

  • Review 34 (2014-09-30 - Rating: 5)

    We have been residents here for about 9 months now, and the experience has been great!The staff is courteous & helpful and the apartments are quite, safe & well maintained.I would definitely recommend this place.

  • Review 35 (2019-12-20 - Rating: 5)

    Since August these apartments have been amazing! Leasing was a breeze and the staff is very friendly and helpful!!!! The community is clean and convenient to everything!

  • Review 36 (2016-04-28 - Rating: 5)

    Hello everyone i just want to metion that the Villas staff is the best ! This is more like a home not just an apartment i want to thank you Tania, Erika, and Shala for everything all your help! one amazing exerinace. i love it here very peacefull staff are always there to help maintenance is great and aparments are neat.

  • Review 37 (2021-03-08 - Rating: 5)

    Staff is really friendly and make us residents feel at home. Michael OShea was very friendly/professional in helping me with my request at the time of asking.

  • Review 38 (2023-04-04 - Rating: 5)

    My family and I love living here!We love the activities they do on holidays!We are very grateful with the staff that work here, they are very helpful.Thanks for everything!

  • Review 39 (2023-04-04 - Rating: 5)

    I love this place, the environment is wonderful and pretty safe. The staff that is working here are really committed with their jobs and help to create nice experiences to my kid.

  • Review 40 (2019-12-20 - Rating: 5)

    The atmosphere here is amazing, the neighbors are friendly and the staff is very helpful. Maintenance is always quick to fix any problem we have.

  • Review 41 (2023-05-20 - Rating: 4)

    Overall great apartment life experience, I really enjoy being part of neighborhood and enjoy the atmosphere

  • Review 42 (2021-08-22 - Rating: 5)

    I love living here! Its safe, spacious, peaceful. Vanessa and Micheal, are really sweet!

  • Review 43 (2020-04-30 - Rating: 5)

    The Villa has the most amazing and kind management. For those who maybe considering living here you won’t be disappointed.

  • Review 44 (2016-04-29 - Rating: 5)

    The villas here the staff are great, always positive and cheerful. i recomend it here at the villas. one word to disribe it here: amazing!!!

  • Review 45 (2019-12-20 - Rating: 5)

    You have the best houses with a lot of activities , we really have fun and enjoy. Merry Christmas❤

  • Review 46 (2018-10-18 - Rating: 5)

    Very friendly and helpful staff. Quick to respond to needs. Maintenance also quick and thorough.

  • Review 47 (2023-04-04 - Rating: 5)

    Very calm and clean place to live!

  • Review 48 (2022-04-14 - Rating: 5)

    Great environment and absolutely love the staff!

  • Review 49 (2019-12-20 - Rating: 5)

    No complaints, staff is very accommodating

  • Review 50 (2016-10-19 - Rating: 4)

    Its alright working hard enough to keep them right

  • Review 51 (2018-09-10 - Rating: 5)

    Awesome management. Awesome quality. Awesome location.

  • Review 52 (2021-05-25 - Rating: 5)

    Clean property.and is maintained well

  • Review 53 (2015-01-16 - Rating: 5)

    I love it here!

  • Review 54 (2021-01-04 - Rating: 5)

    Nice place to live

  • Review 55 (2015-08-03 - Rating: 4)

    Lovely apartment

  • Review 56 (2018-09-24 - Rating: 5)

    Very great

  • Review 57 (2023-12-08 - Rating: 5)

    The staff was very attentive and friendly. We were able to get answers to every question. We got an apartment that met our expectations. We think well have a good start in our new home in Houston.

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