The Ranch Apartments on Parmer Lane

Photo of The Ranch Apartments on Parmer Lane

Located in Houston, Texas

Address: 9400 W Parmer Ln, Austin, TX 78717, United States

Phone: +1 512-851-0897

Rating: 3.3

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Business centre
  • Fitness centre
  • Hot tub
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Paid multi-storey car park
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-04 - Rating: 5)

    I have been living here for almost 3 years now (changed apartments twice) and dont plan on leaving anytime soon.I always like to give credit where its due, so would like to give this place a fair review based on my experience, especially since I have lived in many apartments in the area and my experience can be of value.Pros:- First and foremost, I have been very impressed by my interactions with Veronica (the manager) - her professionalism yet kindness and desire to help and assist in every way she can. She goes far and beyond in sending me reminders when I forget certain things (which I do a lot), made my transfer process super smooth and is just very pleasant to deal with.- Amenities and the neighborhood itself are amazing, especially if you have children. This is what truly sets this place apart. Lots of areas to play, the pool is nice, and the gym is exceptional.- The community is also very nice - lots of IT professionals and their families for the most part.- The location is great - you are close to everything (4 HEBs, Mall, Walmart, Target and more - all close-by)Cons:- The main issue has been theft, and I personally know of 2 people whose homes were broken into. In both cases, no-one was home at the time of theft AND there were high-value items stolen (way over $10k). Based on mere logic, you can conclude that whoever did this knew two things:1) that those people had items of high value2) that they werent going to be home at certain timesUnfortunately, the only people who have access to all apartments AND roam around in their carts all day long, knowing who leaves and when are maintenance workers. I am not pointing fingers at anybody, but I have been noticing a lot of suspicious behavior on their end, like constantly being outside just sitting in their carts, staring at every car passing by, etc. Even though they are most likely not directly involved, they may be giving great tips to those who are, if the profit to share is measured in thousands.The best temporary solution to this (if you dont work from home) is to have a door camera installed as well as have a camera on the inside. Ideally, (aside from changing maintenance staff) having gps ($10 on Temu) attached to each maintenance cart and making sure they are not just sitting in random spots throughout the day might help. Attaching cheap solar cameras to light poles and gate entrances would help see who comes and goes, at least for resident safety (even though may not help with theft since theft charges get dropped here almost automatically anyway due to lack of resources (my co-workers spouse is a prosecutor).- Pool gets dirty quickly - this is unfortunately very hard to resolve, unlike the issue above, since the pool is full of children during summer months, and children are not going to use the bathroom, even if you put it beside the pool.- No study room available - I think this could be solved by allowing to book the cinema / kitchen area after hours, but honestly this is really not a big issue at all.-

  • Review 2 (2024-04-16 - Rating: 4)

    I have lived at The Ranch Apartments since 2007. It is a lovely property whose natural beauty has been well maintained by the staff. There are so many, large old trees. Both the maintenance and office staff are fantastic. They are very efficient and professional. Highly recommend The Ranch Apartments.

  • Review 3 (2024-01-30 - Rating: 4)

    We had a great experience here. The office and maintenance staff were prompt and helpful. There are a lot of kids that play outside and sometimes in the parking area, so you have to be careful driving around. Otherwise, it was nice community especially for folks with kids.

  • Review 4 (2024-04-12 - Rating: 5)

    Great area, top notch staff that went above and beyond for all of my needs. Whether it was maintenance or pest control they were fast and thorough! Only moved due to switching jobs! I miss the pool so much already!!!

  • Review 5 (2024-04-12 - Rating: 5)

    Great group of individuals from office to maintenance, Always had a great experience and treatment when we get to come out and do work for the property. I know they care about their residents if they care about the quality of our work.

  • Review 6 (2022-04-15 - Rating: 5)

    My first apartment in the United States. Lived there from the beginning of 2019 until the end of 2021.A couple of times I wanted to try some new apartments, but I couldn’t find a better one.Perfect place. Close to one of the best schools. A very good place.As for the staff, this is a professional team.I enjoyed living in these apartments. Yes, the world is not perfect, but if something happened, then all problems were solved.Once I blew a tire in a parking lot. Broke so that it was not subject to repair. And all because the third-party workers who carried out the work nearby did not clean up after themselves and I ran into a screw. I complained to the administration of the apartments and they covered all my expenses for replacing the front wheels.When there were abnormal frosts, the administration worked seven days a week and helped the residents to survive this period.If I created a ticket to fix something, then they came to fix it on the same day, well, maximum the next morning.I recommend this apartmentI am proud to call this place my first home in the USA.

  • Review 7 (2019-08-07 - Rating: 5)

    Beautiful apartments that are conveniently located and easy accessible. Seems like a pretty quiet place to dwell. I walked the area & no dog poop, no trash & very mind your business like people. The pool is beautiful and never packed. Lots of amenities. My son lives here and I am very happy with his choice. Ive frequented here several times and I dont have a complaint. Pretty awesome place to call home.

  • Review 8 (2021-11-03 - Rating: 5)

    Ive lived here for 3 yrs going on 4 and really havent had any problems, when I did they were minor and fixed. They address all concerns promptly and efficiently. The community and apartments are clean and organized. They are always upgrading and things are pretty spiffy! I dont know where the discrimination comments came from because the staff are all very respectful, kind and really go the extra mile for everyone. Would definitely recommend!

  • Review 9 (2018-03-19 - Rating: 4)

    I lived at The Ranch for 3 years. I loved living here and still visit often! My only complaint while living here was that the grills would often times be out of propane. When you would complain you were always told that they were filled Friday evening. However it would be Saturday morning and they would be empty (all of them!). Then they would make the erroneous claim that people would intentionally open them all Friday evening. Now though they have upgraded the grills and pavilion area and have ran the propane through the ground! So as long as they pay their bill you now have an endless supply of propane! Yay!Management was always helpful and understanding. Although I advise you to enter work orders through the portal, because the office does not always enter them as they claim that they will. They are busy and I understood that, but Id rather just be told to do it myself then to be told that itll be entered and not.The office staff was great, maintenance was always fast and reliable, my rent was fair priced, and I have met some incredible friends through out the time that I lived at The Ranch.

  • Review 10 (2016-07-24 - Rating: 4)

    I have lived here for almost 2 years, and I have enjoyed it. Neighbors are usually quiet, property is decently kept, and the staff take care of things at an above average pace.Biggest complaint is they allow smoking at the pool which people do and tend to smoke next to the shallow part where kids play. (I have requested putting in a designated smoking area away from the shallow part and have gotten nowhere with that)

  • Review 11 (2016-06-10 - Rating: 5)

    Parking is not bad compared to other apartments I have lived it. The maintenance repairs are quick and they always do an awesome job. Wilber is great. The amenities are enjoyable and they offer Zumba classes every Tuesday and Thursday evenings; working out is fun! This is a more family oriented complex which is nice. Very quiet complex. We enjoy living here!

  • Review 12 (2023-06-20 - Rating: 5)

    This has been the best apartment complex I have ever lived in. The staff is very friendly and accommodating, the amenities are brand new, and my apartment hasn’t had a single issue. I’m very impressed with the price of these apartments for such an awesome complex!

  • Review 13 (2018-10-06 - Rating: 5)

    I moved in almost two months ago, and I love it here! (I write a lot, so bear with me.)Granted, the interiors feel a little dated, with older light fixtures, worn kitchen cabinets, etc - and there were a few issues with my particular apartment when I moved in that required maintenance requests (a light switch was temperamental, the dishwasher wasnt working, bathroom cabinets needed painting, etc). The apt also wasnt cleaned very well, so I had to scrub the place pretty thoroughly when I moved in. That said - I toured a dozen similarly-priced complexes in NW Austin before picking this one, and noticed similar things in most of them.So now that the negatives out of the way -- service calls took care of my issues, and now I LOVE my apartment! I wanted a two bedroom, but I didnt want to have to clean two bathrooms, so Im totally in love with my one-bedroom-with-a-den. Its perfect. The bathroom and kitchen are huge, with a large pantry and twice the cabinet space of my last apartment.My kids are zoned for the best elementary school around, and theres a super-active pool and play area, full of kids my boys ages. (There are SO MANY elementary kids here!) The gym is clean, with a great indoor basketball court, and Zumba classes twice a week. Landscapers are often out cleaning the area (my place looks out on the pool area, so I get the benefit of a lovely, always-manicured view). The valet trash service is great - 5 days/week, I just put my trash and recycling outside my door, and its gone when I wake up. Not having to put my trash into my car and drive it to a dumpster is HEAVEN!The clubhouse is gorgeous, and there are actually things to *do* in it. Free coffee, a gift-wrapping station, a pool table, movie theater (only free during business hours, but rentable at other times). The front office staff has been friendly and accommodating, even when my giant packages have taken up half their receiving room. There are community parties at the pool, and the pool and hot tub are open *year round*!Theres a train track that goes right past the complex, but my apartments on the other side, so I honestly havent heard the trains once. The locations also nice, since 183 isnt far, and theres the option of the tollway if traffics bad. Parmer also hits Lakeline, Avery Ranch, Brushy Creek, and 1431, which gives four options for non-crowded back routes into various parts of Cedar Park, all without ever having to deal with toll roads or 183/Bell Blvd traffic (I work in Cedar Park, so I love this feature). Its about 9 minutes drive down Lakeline Blvd to the Lakeline HEB Plus, which is a huge shopping area.As far as parking goes - parking does get very limited at nights, but I went ahead and paid the $30/monthly fee for a covered spot next to my building. Totally worth it - not only is parking easy, but birds dont poop on my car, and my hands dont melt on the steering wheel in the Texas heat. The apartment is reasonably priced, so I just consider it a part of the rent, and count it as a nice perk.The reviews talking about loud children are somewhat accurate - at least, in my building next to the pool, I definitely hear activity and kids many nights until around 8-9pm. But I really dont mind it, since I specifically wanted a fun, vibrant, community with lots of kids - and kids will sometimes be loud. Thats what they do. Its a selling point for me. :)

  • Review 14 (2017-05-01 - Rating: 5)

    I love living here. Folks at the office are absolutely amazing, especially Macayla (Im sure I spelled it wrong 😝). She was the main reason we decided to rent here and Im glad we did. They are always on top of things, always have community events going on. The gym is awesome, I really enjoy shooting hoops with my son there. And if needed, maintenance is always completed within an acceptable time frame. Zero complaints from me. Thanks ladies!

  • Review 15 (2018-09-06 - Rating: 5)

    Ive lived here my whole entire life. They have an amazing staff that works very hard and helps out a lot of people. The pool and gym are in fantastic shape, and they are always clean.

  • Review 16 (2016-11-16 - Rating: 4)

    Been staying here for more than 6 months and havent had any problems and its a nice place so the rating. Parking not a problem, you will get a place to park.There is a nice gym with a quarter basketball court and the pool. Places to bbq and nice people basically. My 0.02$.

  • Review 17 (2022-03-15 - Rating: 5)

    I lived here for 3 years. The staff and maintenance are wonderful people! If I ever move into an apartment again, they will be my first choice.SignedRosa

  • Review 18 (2023-03-31 - Rating: 5)

    Apartment interiors, facilities and management is very good. Manager and Leasing consultans are humble and really helpful in resolving our requests on-time.

  • Review 19 (2018-07-15 - Rating: 5)

    Based upon what Ive heard from a friend who lives here, and from what Ive seen when Ive visited, this is an exceptional place to live.YES, you are going to pay for the location and the schools, and ease of highway accessibility, and work location, and for having valet. Thats called Real Estate. Its not free, neither is security and peace of mind.

  • Review 20 (2017-05-19 - Rating: 5)

    This is a great place to live! The staff is very responsive to the residents needs and the neighborhood is welcoming. When we kept hearing horns from the train the staff called CapMetro to see what was going on. They go above and beyond for the residents here.

  • Review 21 (2023-07-11 - Rating: 5)

    My living experience in my first apartment has been amazing. Staff is very friendly and super helpful.

  • Review 22 (2024-04-12 - Rating: 5)

    Lived here a long time. It’s well maintained and safe. Great place to raise kids.

  • Review 23 (2024-04-12 - Rating: 5)

    I am not a resident, i was a person in need of help. The front office staff was amazingly professional, empathetic, and truly helpful.

  • Review 24 (2017-07-24 - Rating: 5)

    I been living in this apartment nearly 5 years and i love this place great service,neighbours,community great elementary and middle school i never had a problem with mangement every time i put request to fix something the maintainance team show up either the same day or the next and is very convinience every things is close by

  • Review 25 (2024-06-04 - Rating: 5)

    Great apartment for Indian community with reliable and practical expectation.

  • Review 26 (2023-07-14 - Rating: 5)

    Great apartments, been living here forever. Veronica especially is so helpful, and kind.

  • Review 27 (2023-07-20 - Rating: 5)

    Beautiful, well maintained community. The staff provides a high level of customer service and are very friendly.

  • Review 28 (2016-12-11 - Rating: 5)

    Ive been living here for about 3 months and have not once seen a roach in my place! Great apartment and staff!!

  • Review 29 (2023-07-20 - Rating: 5)

    Location is perfect and super quiet. Office staff made my move in super easy.

  • Review 30 (2018-08-06 - Rating: 4)

    Attended a childrens party at the pool. Nice amenities available for a BBQ. Seating & pool area clean & beautiful.

  • Review 31 (2024-04-12 - Rating: 5)

    The staff is amazing to work with! Love being at The Ranch!

  • Review 32 (2023-07-20 - Rating: 5)

    The move in process was extremely easy and the office staff was super friendly

  • Review 33 (2023-07-20 - Rating: 5)

    Margo and staff has been absolutely amazing. Thank you for everything.

  • Review 34 (2023-07-20 - Rating: 5)

    Very beautiful spacious apartments for the Gorgeous pool!

  • Review 35 (2016-07-28 - Rating: 4)

    Nice complex. Staff is pretty awesome. They are always so nice and fast to resolve any concerns.

  • Review 36 (2017-11-10 - Rating: 5)

    Great work out room, friendly staff and good events.

  • Review 37 (2023-07-11 - Rating: 5)

    Office staff has been amazing thank you

  • Review 38 (2017-06-14 - Rating: 4)

    Good Neighborhood and school. Near to all essential places.

  • Review 39 (2017-04-07 - Rating: 5)

    This Apt is so good ,very clean and good Administration.

  • Review 40 (2023-07-20 - Rating: 5)

    Excellent service and friendly staff

  • Review 41 (2013-09-19 - Rating: 5)

    1st Class Staff, and a wonderful property!

  • Review 42 (2017-10-02 - Rating: 4)

    Good locality. Parking problem.

  • Review 43 (2018-12-27 - Rating: 4)

    Good place and good elementary school.

  • Review 44 (2023-07-05 - Rating: 5)

    Great Staff!

  • Review 45 (2017-05-20 - Rating: 5)

    Nice to live here

  • Review 46 (2014-04-11 - Rating: 5)

    Very nice!

  • Review 47 (2016-08-16 - Rating: 5)

    Great people

  • Review 48 (2016-12-05 - Rating: 4)

    Friendly staff

  • Review 49 (2023-07-20 - Rating: 5)

    Great staff

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