The Pointe at Vista Ridge Apartments

Photo of The Pointe at Vista Ridge Apartments

Located in Houston, Texas

Address: 2701 MacArthur Blvd, Lewisville, TX 75067, United States

Phone: +1 855-444-6930

Rating: 3.4

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Hot tub
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-27 - Rating: 4)

    I have lived here for almost 6 years and love it. Reyes in maintenance is the absolute best and likely the reason I stay. He is quick to get things done and will communicate with you and follow up if things may take a little longer.I do find I have to stay on top of some of the office things to be sure things are getting done in a timely manner but they are busy, I get it, and for the most part have been responsive in replying to me. Maria in particular is super helpful and will follow up with me quickly.Of course there are some evenings/weekends where it can be a little loud outside but I haven’t had any major issues with that, and can understand people want to enjoy the nice weather outside.Reyes and Maria- thank you for making it easy to live here. I appreciate your kindness and help with any/all of my needs.

  • Review 2 (2025-02-09 - Rating: 5)

    ⭐️⭐️⭐️⭐️⭐️I cant say enough about Maria at The Pointe at Vista Ridge Apartments! She is hands down one of the best leasing agents Ive ever worked with. From the moment you walk in, she makes you feel like a valued resident. Her professionalism, kindness, and attention to detail truly set her apart. She is always patient, knowledgeable, and willing to go the extra mile to help with any questions or concerns. If youre looking for a great place to live with top-notch service, Maria is the person to see! She deserves all the recognition for making this place feel like home.

  • Review 3 (2025-01-22 - Rating: 5)

    Been living here for 3 years and have always had a great time! Maintenance is always on pointe! The office staff always helps to find a solution! Thank you all and keep up the great work!!!

  • Review 4 (2025-01-16 - Rating: 5)

    The responsiveness to issues is still fairly high. Place is relatively clean, tho more recycling bins would be helpful. California had laws about cleaning up after dogs I wish were in force in Texas. It is always a pleasure to interact with maintenance staff! Update: Still the best maintenance team around, as far as I know. They work many hours, 7 days a week. They are helpful and amiable as they do their work. Update: While the maintenance staff is excellent, on some requests there is no communication. Some requests are closed after submission without explanation and nothing is completed. I had a request for a clean-up next to my neighbors door. The ticket was closed without a reason and without the cleanup that I requested. Update: The maintenance here is the best. Its almost the only reason I keep deciding to stay.

  • Review 5 (2025-01-13 - Rating: 5)

    Beautiful Apartments well maintained . Office is very attentive. No issues maintenance wise.

  • Review 6 (2024-05-01 - Rating: 5)

    Absolutely loved my experience here. Me and my gf came to tour the place and we loved the apartment, safe area, they actually care about the apartment complex, etc. Funny story we came for a walk in tour at 5:30pm on a Friday afternoon 30 mins before closing and Maria Medina (leasing consultant) was more than accommodating to a tour. Her kind hospitality and large smile was a big factor in how we were going to be treated here. 10/10 service. Maria didn’t care it was close to closing time, she cared that we were taken care of. If you are looking for apartment complex that actually cares about you and the little things. Come here.

  • Review 7 (2025-02-06 - Rating: 5)

    The whole staff in the front office is nice and caring. The front office coffee machine is very good, it’s free coffee.

  • Review 8 (2025-01-26 - Rating: 4)

    I love this community, I have lived here for almost 10 years now, I am so glad that there is such a peaceful vibe. The management and staff are incredibly kind and are willing to work with you and make things better, I have always had quick turn around when in need of assistance.In fact we have referred our friends here as well.The community itself is well kept and there are always little updates that we notice taking place all the time.

  • Review 9 (2025-02-18 - Rating: 5)

    This is great place to live and I have a Admin - Maria who helps a lot, a sincere employee...

  • Review 10 (2022-11-14 - Rating: 5)

    The Pointe at Vista Ridge is by far the best apartment I’ve ever lived in. The staff are responsive and courteous. The maintenance men are the best - quick to respond, nice, and professional. I lived there for 2 years and even move out was a positive experience, including receiving my deposit back in just a couple weeks. It’s a little pricey, but you truly get what you pay for - the walls are not paper thin so you can’t hear your neighbors, there are no pest problems, neighbors are nice and friendly, it’s safe, has up to date appliances and features, very clean. Definitely the best in this area.

  • Review 11 (2024-03-28 - Rating: 5)

    I was so impressed with all the remarkable changes this apartment community has made within the past year. The staff was very impressive and heard maintenance was incredible too. It is the next place where a person can call home.

  • Review 12 (2022-10-27 - Rating: 5)

    I had over 23 years that I never rented an apartment. The first time after 23 years, i started looking for an apartment and my first choice was at The Pointe at Vista Ridge. I had the best experience, Jennifer and Maria had the best attitude and made it so easy for me. They were polite , courteous and had a great attitude. They made the leasing process very easy and efficiently for me. With that being said, I was in my apartment in two days. I did not have to look for any other places. Recommend 100%.

  • Review 13 (2023-02-24 - Rating: 4)

    I was resident here for a little over a year until April 2022. Overall, I had a positive experience with this apartment complex. Maintenance staff is awesome since my maintenance requests were always handled in a timely manner, and the management staff is pretty friendly. I wouldve renewed my lease if it hadnt been so expensive to do so. I wouldve gone from paying $1400/month for a 2 bedroom 2 bathroom apartment to paying almost $1700/month.

  • Review 14 (2018-05-09 - Rating: 5)

    My wife and I lived here for 1.5 years and enjoyed our time living here. The staff was incredibly nice and helpful. Never had any problems in 1.5 years, and when we needed something done, maintenance would fix it next day. The complex is kept up and the dog parks were a great perk to us. The apartments were designed nicely. We ended up having to cut our lease early with our house being finished early, but everything was explained up front and they were helpful when needing to complete the paperwork and pay the affordable fee to cut it early.

  • Review 15 (2025-01-22 - Rating: 5)

    I lived in many apt in the past and never had a better experience than at The Pointe at Vista Ridge. Any time I need help with anything to do with my apartment they are always responsive and helpful. They truly care about there residents. The property always looks nice and clean & maintenance does a very good job on completing service request asap. Definitely recommended!

  • Review 16 (2023-06-11 - Rating: 5)

    My family and I just moved into our upgraded apartment here at The Point at Vista Ridge, and we love it. What stood out the most is the outstanding customer service from Maria in the office. She’s been amazing throughout the entire move in process and we appreciate her immensely!

  • Review 17 (2022-09-03 - Rating: 5)

    So this is more of a review of the management staff and not so much the apartment complex as I did not move in due to an unforeseen inconvenience. Long story short, I had signed a lease and the complex was not able to have it ready for me in time. they offered me a couple other apartments of similar or better quality to be ready at the time I needed it. I decided to go with another option and Jennifer Para was very kind and helpful in getting me a full refund on all I had paid to move in due to the inconvenience. Everyone was very polite to me, and I appreciate all that was done to try and accommodate me. I am happy with the end result, and I would be happy to rent from them in the future.

  • Review 18 (2023-05-09 - Rating: 5)

    I want to take the time out to thank the office staff for doing an amazing job with the community. It is so beautiful I love coming home every day. The grass is greener is just very clean and I love it. I love what they have done with the community and I want to give them their flowers. They need to be recognized!

  • Review 19 (2023-02-24 - Rating: 4)

    The Pointe at Vista Ridge is a nice place to live. The buildings are clean, the grounds are well kept, the maintenance team is professional, courteous, and complete repairs quickly the first time. Its conveniently located close to 121, and 35E, and the George Bush yollway. The website is easy to use and makes reporting maintenance issues fast and easy, it provides a confirmation email to ensure your request was submitted and allows you to pay your rent quickly and easily. Theres even a pretty good in site fitness center that was just remodeled and a self serve car wash.

  • Review 20 (2024-03-28 - Rating: 5)

    What a great feeling after signing my lease! I felt like I was on a World Tour and extremely important my entire time while the picture perfect staff was showing me the manicured property. Thanks PVRA!!!

  • Review 21 (2017-04-02 - Rating: 5)

    Maintenance issue responses are handled in a timely manner and the maintenance staff is friendly as well. The grounds are well maintained and the overall neighborhood is pretty safe.Management is always helpful with any issues that we may have.The layout of the apartment feels more like a house rather than your standard apartment floor plan. Living room is spacious and great for entertaining a few visitors. The kitchen is small but thats pretty standard in most apartment complexes. I do like that the kitchen is open on both sides making it easier for two people to work in a small space.You do have an option to expand your square footage if you choose a unit that is on the backside of the property. You lose your patio space but you gain more room in the living area which works well for my family.

  • Review 22 (2019-04-24 - Rating: 5)

    This is a pretty good place to live. I have been here approximately 5 years and have not had any real issues. The management staff is friendly and accommodating. Maintenance is satisfactory and punctual so that is a plus. The apartment I have is modern and easy to live in. The property is also pleasant to the eye and there are really no eye sores to be seen.The only complaint I would have is the walls are thin and living on the 3rd floor, I have to keep my TV, music, and noise down, otherwise I am likely to receive a complaint. All in all, it is a good place to live.

  • Review 23 (2020-11-02 - Rating: 5)

    I have lived at this community for 10 years and love it here. Not only is it a nice and peaceful community but the staff is amazing. They always put the residents first and taken care of. It’s never a question to renew my lease from year to year because I simply love it here. Huge thank you to the staff for always being accommodating, efficient and prompt in our servicing needs! :)

  • Review 24 (2021-09-27 - Rating: 5)

    Ive gotta say that my husband and I love living here. When we toured they gave us the option of a private walkthrough without a member of staff with us. It helped us to take our time, discuss our likes and dislikes and then we eventually were able to return for measurements. Absolutely no hassle. Sandey in the office is incredible, professional and extremely caring. Weve never had a problem with maintenance. Theyre always very quick to respond (normally same day unless we put the request in late in the day). The main maintenance man that normally comes (his name escapes me at the moment) is very quick and extremely polite. He always gives great advice on how to avoid problems and has spotted issues we didnt realize and fixed them for us in the same trip. Love living here, but could do with a slightly better A/C unit. All in all an excellent complex to live in and were starting year 2 this month.

  • Review 25 (2023-03-16 - Rating: 5)

    Im in love with my new apartment here @ The Pointe at Vista Ridge. Id like to say Maria is phenomenal. I wasnt able to engage with Jennifer but meet her in person and she too is awesome. This team knows how to handle people with love.🥰

  • Review 26 (2018-10-24 - Rating: 5)

    I really do not know where to start. This is an amazing property with an amazing team in the office. After many years running properties I personally am very picky about where I live based on how the office & team acts & reacts to issues & how involved the manager is. I spent one day looking at a set list of apartments and the whole reason why we chose to move in was Sandey (PM) she is amazing!!! Its not every day that you can really find a manager that gets involved and helps with residents, she toured the property for us & even searched for the perfect unit based off of our needs & wants in a home. Bree & Michael are also amazing and are always on top of everything. We moved into what they call a classic unit, which just hasnt been updated but the home was still in PERFECT condition. You can definitely tell that everyone on the property takes pride in there work and they take care of there residents. My only issue with the property is parking, its not bad I can always find a spot however they should really look into installing a few more covered spots due to Texas weather.I highly recommend this complex to anyone.

  • Review 27 (2020-11-16 - Rating: 5)

    When I first came to take a look in to the apartments I fall in love with the common areas, and the people working at the club house was very nice. Im already in my second year living here, and I have to say that the administration have an A+. Always there for me and during the quarantine they even gave us payment plans for our rent. That has a lot to say about this place. It has its residents as a priority.

  • Review 28 (2018-01-02 - Rating: 5)

    I love it here!! The community is beautiful, the apartments are perfect size. They even have a car wash bay which is nice. Its in the perfect location for shopping and food! The office staff is very friendly and the manager Sandy is the nicest manager ive ever dealt with at a complex, she personally has helped with any problem ive had and never get irritated. She is great! Highly recommend it for anyone looking!

  • Review 29 (2023-03-21 - Rating: 5)

    Just moved in and everyone in the Office was so welcoming. Maria has been so nice, sweet an helpful with anything I needed. The new renovations are amazing! I am excited to start my new adventure!

  • Review 30 (2018-08-04 - Rating: 5)

    Staff has been really good at fixing problems, maintenance staff is on top of things usually resolving things within 48hrs even for minor stuff (high light bulb changes etc.)...neighborhood is calm, kids run around in the afternoon, but Ive never seen them cause problems in the 14 months ive been here. Extended my lease simply because Sandy (Property manager) and Bre (Front desk lease agent) have always been friendly, flexible, and available to answer any questions and help with any issue. Only gripe I have is the onsite laundry facility...but im pretty sure thats an issue with the vendor they use for the machines...seems they have a problem keeping them current and operational. A lot of the reviews on here seem pretty old, this new management company had just taken over right as I was moving in and it took them a few months to fix a lot of the issues the previous company had left for them, they have been doing a very good job so figured id drop this review, hope someone at Steadfast reads because these people need some praise.

  • Review 31 (2017-12-22 - Rating: 5)

    L love how spacious the pantry/laundry room is. My master bedroom’s closet can accommodate all my stuff and my bed fits quite nicely in my room.The staff is always friendly when l stop by the office and the Christmas wrapping section has been a huge help right now.

  • Review 32 (2017-07-27 - Rating: 4)

    I have lived here for the past year and a half and have been quite happy. My neighbors are quiet and tidy. I like the floor plan of the apartment and the view of the canal. My only wish is for garage access but they are not available at this property.

  • Review 33 (2017-10-02 - Rating: 5)

    Usually dont post anything, but ive lived here a cpl months and this place is nice. management is actually really nice and responsive. diverse community, pretty quiet, well maintained. no bug issues or trash overflow anywhere. plenty of parking. reasonable rates as well

  • Review 34 (2022-04-07 - Rating: 5)

    The staff is great. They are professional, personable and they function as a great team. I feel that Im apart of a great community. The grounds and buildings are well maintained and it is a pleasure to see when coming and going from the complex.

  • Review 35 (2018-11-19 - Rating: 5)

    Nice and clean apartment. Community is maintained and work orders are completed in a very timely manner with resolution. One suggestion - need more covered parking spaces. I need one and unable to reserve one because of very few availability.

  • Review 36 (2016-06-24 - Rating: 5)

    I interact a lot with Mike and Melissa, they are always willing to help out and are very attentive to my requests. I have remained a tenant for 7yrs due to the decent price for rent, style, space, location, schools and the friendliness factor of Melissa and Mike as office staff.

  • Review 37 (2024-07-09 - Rating: 5)

    Always come out quickly when maintenance request’s are put in and the work is always done in a timely manner.

  • Review 38 (2019-04-11 - Rating: 5)

    I believe the staff works extremely hard to take care of the property and residents. I absolutely love this place! Sandey is amazing and so is Mike. They are beyond appreciated.

  • Review 39 (2020-11-16 - Rating: 5)

    I have been leaving here for a year already, and it is an amazing place, quiet, well take care of, the do the work orders on time, they take care of the property and the have a great staff! Elena is really nice and helpful!

  • Review 40 (2019-12-06 - Rating: 5)

    I like this place, a friend stays in a 2 bedroom, 2 toilet and its really spacious for the price n not noisy but one of the things I dont like is how unkept the stairways are with cigarettes butt everywhere every single time I go there.

  • Review 41 (2021-10-03 - Rating: 5)

    Front office management are all so awesome & lets not forget maintenance cause they work very hard. The community here gives us a great and friendly atmosphere.

  • Review 42 (2023-03-16 - Rating: 5)

    I never have a problem with getting my requests taken care of. The maintenance staff is always friendly and professional.

  • Review 43 (2016-05-28 - Rating: 5)

    I love living here, very convenient luxury Apts, wash or vacuum your car, watch a movie at the movie theater, get a sun tan on the tanner, go to the gym or enjoy playing pool, how about throwing a barbecue at the pool, they have everything!!!

  • Review 44 (2018-07-18 - Rating: 5)

    The people who work in the office are always willing to help, we receive notifications about everything, we are always informed about changes and everything, great apartments everything very well and they are very organized.

  • Review 45 (2021-03-19 - Rating: 5)

    Very nice living environment! Beautiful buildings. Gated community, very clean. Always someone around as far as maintenance etc.

  • Review 46 (2024-04-06 - Rating: 5)

    The staff at The Pointe at Vista Ridge are amazing. Beautiful community.

  • Review 47 (2025-02-07 - Rating: 5)

    The hot chocolate is good

  • Review 48 (2022-10-19 - Rating: 5)

    I absolutely love and enjoy the Pointe at Vista Ridge! Amazing staff and maintenance team!

  • Review 49 (2025-02-07 - Rating: 5)

    Excellet

  • Review 50 (2016-07-01 - Rating: 4)

    Nice place , this are not luxury apartments but have great amenities pool, movie theater and a tanning room

  • Review 51 (2017-10-20 - Rating: 5)

    This place is awesome and great i went there to apply for an apartment and the community manager sandey sawyer she is the greatest person ever thank you for your help

  • Review 52 (2020-01-14 - Rating: 5)

    Really nice apartments in a nice area, close to major stores, restaurants and financial banks. And just off the Sam Rayburn Tollway.

  • Review 53 (2020-11-24 - Rating: 4)

    Beautiful apartments in a really nice area. It would definitely be a pick for me.

  • Review 54 (2024-07-20 - Rating: 5)

    Great team,the office to the maintinence,👍

  • Review 55 (2024-04-16 - Rating: 5)

    Amazing community in a great location and the staff is amazing!

  • Review 56 (2025-01-22 - Rating: 5)

    Thank you for everything.

  • Review 57 (2015-12-13 - Rating: 5)

    Very nice apartments, nice pool, by the canal. Very close to the mall.

  • Review 58 (2016-12-18 - Rating: 5)

    Great place to me so far!! I really enjoy the staff!!! Especially Kelsy!!!

  • Review 59 (2017-12-22 - Rating: 5)

    Office staff very friendly and helpful when I called with questions/concerns.

  • Review 60 (2020-10-23 - Rating: 5)

    Great staff! Mike & Sandy are the best!

  • Review 61 (2017-06-07 - Rating: 5)

    Great pool and grill area.

  • Review 62 (2021-05-14 - Rating: 5)

    Very nice upgraded apartments

  • Review 63 (2021-07-06 - Rating: 5)

    Very nice apartments!!!

  • Review 64 (2018-09-28 - Rating: 5)

    The staff is amazing! !

  • Review 65 (2019-12-28 - Rating: 5)

    Beautiful

  • Review 66 (2017-07-27 - Rating: 5)

    Excellent place to live

  • Review 67 (2018-05-11 - Rating: 5)

    Amazing apartments

  • Review 68 (2021-11-03 - Rating: 5)

    I love it here

  • Review 69 (2017-03-05 - Rating: 5)

    Cool and calm

  • Review 70 (2021-05-03 - Rating: 5)

    I love it here

  • Review 71 (2025-01-22 - Rating: 5)

    Many thanks to the maintenance guys for being so prompt and friendly! Also the office staff. Thank you and happy new year!

  • Review 72 (2025-02-12 - Rating: 5)

    Very grateful for your attention to the receptionist María, she is very kind and has helped me with everything I need.

  • Review 73 (2025-01-11 - Rating: 5)

    Great apartments, the staff (María) is very attentive and very friendly.

  • Review 74 (2024-11-19 - Rating: 5)

    Excellent service Maria attended to me very attentively and very kindly, 100% recommended

  • Review 75 (2024-08-30 - Rating: 5)

    The best

  • Review 76 (2024-04-23 - Rating: 5)

    The community is very nice. The employees are very attentive.

  • Review 77 (2017-03-12 - Rating: 4)

    Very good place to live, quiet, clean, friendly staff, I recommend it

  • Review 78 (2024-09-28 - Rating: 5)

    Everything is fine, excellent service, thank you

  • Review 79 (2021-04-04 - Rating: 5)

    I liked it a lot

  • Review 80 (2016-09-13 - Rating: 5)

    Very nice place

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