The Oaks at Valley Ranch Apartments

Photo of The Oaks at Valley Ranch Apartments

Located in Houston, Texas

Address: 9519 Valley Ranch Pkwy E, Irving, TX 75063, United States

Phone: +1 972-430-6248

Rating: 3.4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • LGBTQ+ friendly
  • Transgender safe space
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-28 - Rating: 5)

    We recently completed one year at Oaks at Valley Ranch, and we couldn’t be happier with our experience! The community is well-maintained, the amenities are excellent, and the staff is always friendly and responsive. The location is convenient, and we’ve truly enjoyed living here. We’re excited to sign the agreement for another year and look forward to more great memories in this friendly place. Highly recommended!

  • Review 2 (2024-12-29 - Rating: 5)

    Hi, my name is Anita Flakes to whom it may concern. I would greatly appreciate if you would recognize two of your Most Outstanding Property Managers Mrs. Andrea and Ms. Heity they are by Far the best I’ve ever came in contact with. Thank you.

  • Review 3 (2024-10-22 - Rating: 5)

    Our first year here was not the best experience (2023). We came at a time of transition of ownership and we’re very pleased with the new management! Work orders started being completed again and the community has changed for the better.

  • Review 4 (2024-08-02 - Rating: 4)

    I am a current tenant and we recently got a new property manager. Andrea has been a pleasure to work with. When I spoke with her she was very pleasant, kind and understanding. I believe she is very dedicated to making sure any issue gets resolved and handled with care at the complex. I do not doubt she will do what she can and keep her word. Sergio and Heity have also been very pleasant in the leasing office.

  • Review 5 (2025-01-13 - Rating: 5)

    These apartments are wonderful they handle everything in a fast and efficient timely matter ! They are very affordable and the community is beautiful and friendly . The ladies in the front are wonderful and so very kind . I am blessed and thankful to say I live in this community ! 💕

  • Review 6 (2024-09-10 - Rating: 5)

    I toured a one bedroom today. I didnt have an appt. and they greeted me immediately. Vanessa was very nice and helped me search for an apt. in my budget. This is definitely in my top 3 choices once I am ready to move.

  • Review 7 (2024-08-13 - Rating: 5)

    Thank you Heity and Management for your help today! for context; Ive been here for over a year, I decided to transfer to a larger apartment, and the process was seamless. My previous one-bedroom apartment here was a great experience. I moved from Downtown Dallas, and this place is a perfect escape from the city. thanks again

  • Review 8 (2024-08-30 - Rating: 5)

    It has been a seamless experience and what a wonderful bunch of folks at OAKS. Asst. Property Manager Heity helped me get through the entire workflow and was patient enough to answer all my queries. My specific case was something new and a bit complicated but Heity and team pulled a clutch within a days time. I am already made to feel right at home.Would recommend 10/10!

  • Review 9 (2019-10-17 - Rating: 5)

    I had been living in Oaks at Valley Ranch for more than two and half years, here are some good things i found here and want to shared:1. Friendly staff, always ready to solve our issues.2. Pet friendly, welcome all pet owners.3. Clean facility, brand new fitness center + brand new party facility.4. Good swimming pool + well maintained BBQ area.5. Affordable price + comfort level above that(Also nice electricity bill because of good insulation of the house).

  • Review 10 (2017-06-08 - Rating: 5)

    This is a PERFECT place to live! You cannot beat the location and price. Its right down the road from shopping, restaurants, and grocery stores. I never have to travel far for anything. It also has awesome amenities, including two pools and a fitness center. One of my favorite things is the neighborhood -- you can take long, leisurely walks and feel safe while doing it!

  • Review 11 (2023-10-05 - Rating: 4)

    I have lived here since 2017 and experienced a number of property management companies. With the issues Ive had over the last month in my unit, I can honestly say Elishia, our current property manager, along with Micah, who has gracefully taken my calls (even when Im upset), have been a great help in rectifying my concerns. I really appreciate the follow up communication Ive received, which made me feel more at ease 😊.

  • Review 12 (2019-10-10 - Rating: 4)

    Kind and friendly staff! Ive been living here for about two months now and so far its been clean and quiet. The fitness center is smaller but has the essentials. Despite some of the other reviewers complaints about the water shut offs, I didnt see it as much of an issue. The staff sent out regular email updates and provided accommodations for those who needed access to water. The groundskeepers maintain the park areas very nicely. The laundry room could be better with larger machines. Overall, quiet comfortable place. Decent for the price range as well!

  • Review 13 (2017-10-08 - Rating: 4)

    Ive been here a year and a half and am moving closer to the city in a month. Overall, Ive been satisfied. The new management really improved the overall experience. Edgar in the front office might be the nicest person Ive ever met. Everyone else Ive dealt with in the office has been great as well.This complex is in a valley, which means that water does not run off easily. With that you get a few problems, (foundation shifts, bugs). I think that management has done a more than adequate job dealing with both. I do think they should spray more, but thats just my opinion as I really hate bugs. (One is too many for me).I do recommend this complex if you are looking in the north Irving area. It is a quiet area of town with an awesome trail nearby. New management seems determined to update everything about the complex. Theyve already done foundation repairs, exterior painting, major pool grill improvements, etc. I have no doubt they will continue to make these facilities better.

  • Review 14 (2018-12-03 - Rating: 5)

    Love The Oaks, been a long time resident at this complex and have no complaints. The floor plans are spacious, the grounds are clean and lots of doggy stations for my pets which I love. Not only are the apartments a great space to live in and are super affordable, the office staff is amazing. Edgar has always been a great help and its nice to see him around the complex working hard. He is always friendly and helpful, even off the clock! Overall, the Oaks is a great place to call home! We love it here.

  • Review 15 (2020-08-10 - Rating: 5)

    The staff was incredibly helpful. They took the time and most importantly the patience with me. I called at least 16 different times, With questions and I never felt any kind of weird vibe from them. I was met with incredible vibes super, super friendly attitudes and most importantly for me, patience and impeccable customer service. My apartment is fantastic the swimming pool is beautiful, the gym is up-to-date. And the grounds are kept supremely perfect. In the evenings; couples and families walk up and down the Riverwalk which is right down the block. Dining and shopping retail right down the road; this is perfect for me and my mom and hopefully you as well.

  • Review 16 (2023-07-21 - Rating: 5)

    I just signed I believe my third lease. This is the second management company and I know they have gone through a few. I do not write reviews often, but Elicia (if I am spelling that wrong Im sorry) has been amazing. I have VERY old appliances. Something constantly wrong with them. Finally after getting fed up. I called and Elicia jumped through hoops to get me new appliances. They are being installed today and I cannot be more excited. Thank you Oaks team.

  • Review 17 (2023-11-16 - Rating: 5)

    Elishia Georgiou the manager was very helpful, made the process easy for me and my friend who move out recently and made a smooth process for her. Response time to service was great and the problem was resolved quickly. Maintenance technician was friendly and helpful!

  • Review 18 (2023-06-07 - Rating: 5)

    They changed management and I really like the new management so far :) Everyone is friendly and very helpful, my move in was smooth and my urgent work orders were resolved within 1-2 days. Cabinets are new, all items inside the apartment look new, there were lots of storage and a built in bookshelf. Theres even recycling which is super rare to find in Texas.No cockroaches, the occasional bugs you will have to deal with are mosquitoes (it is Texas) and roly polies (harmless) but you can get pest control up to 2x a week. Ceilings are thin and you can hear your upstair neighbors every movement so beware.If youre looking to move in make sure you go find the exact unit you are applying for because some unit have walkways very far from the parking lot (hard to move furniture) while some 2nd floor unit just have a straight stairs which are actually easier to move furniture in.

  • Review 19 (2023-09-13 - Rating: 5)

    I have been living here at Oaks for years.The maintenance team and consulting team are great, and they really value your living experience. They have great customer service, and shout out toElishia Georgiou who always make sure my needs are met and resolved quickly!

  • Review 20 (2025-01-13 - Rating: 5)

    Excellent customer service and people I really appreciate your kindness especially Christie!

  • Review 21 (2020-03-29 - Rating: 5)

    Lived here almost ten years, so has my neighbor and the couple below me. Recently got new management and they have really kept us informed about the virus and they take time to let us know they care about us. Excellent work order service too. Always doing things to update and make everything look nice. Love my apartment and love how quiet it is.

  • Review 22 (2023-09-13 - Rating: 5)

    We absolutely enjoyed our time here a The oaks at valley ranch.Elishia Georgiou manager was a pleasant surprise with her warm welcomes anytime we came in the office for questions or concerns.Elishia Georgiou never hesitates to be the most helpful in anyway possible. Always a pleasure! If I ever had a question or maintenance issue or whatever I needed she would always be on top of it immediately. I can say I am very happy living here.

  • Review 23 (2022-03-20 - Rating: 4)

    I love my apartment. Its so spacious and lots of natural light. The location is great, and maintenance has been good so far (6 months). The only issue I have is the creaking floors above my unit. Its not the tread of the tenant so much - the floors pop and creak and squeak! Some of the popping is probably old pipes. It gets annoying when it wakes me up at night.

  • Review 24 (2019-09-23 - Rating: 5)

    I came in 9/21/19 to view an apartment, I cant say it wasnt worth the wait. I felt so bad for Stephanie as she was the only leasing agent in the office. She was extremely professional, patient and friendly with having so many people in the office. She acknowledge everyone that walked in the front door letting them know shell be with them as soon as she finish up with this client and she let them know that she that there were a few in front of them all with a smile. She was truly amazing.

  • Review 25 (2020-05-21 - Rating: 5)

    This apartment complex is beautiful with awesome floorplans. Ive been living here for years and just renewed again! The neighborhood is quiet and full of families. The complex was just bought by a new company and they are really wonderful, they care about the residents and the grounds. I am looking forward to another year here with the new staff. Definitely a good place to live!Update: the new management is very disorganized, they accepted a package for me back in March and never notified me until May 21st with less than 24hrs notice to come get it or they would send it back. The package was items I needed post surgery I had in March! They have a system that is supposed to log packages received by notifying you via email and through your portal. None of those notifications were ever sent and when I asked why not they had no real answer. In addition the dryer vent for my building was so clogged it caused my dryer to overheat within minutes of attempting to use it. When I submitted a maintenance request they denied it as it wasnt an emergency saying the building was not on fire. I paid out of pocket for a repair man to come and tell me the issue was due to clogged vents for the entire building which were the complexs responsibility. He stated it was a fire hazard and needed to be cleaned. I emailed the managers and submitted a maintenance request. Maintenance came to clean the vent however the day after I get an email and phone call from management saying they were not going to clean the vents as it was not an emergency due to no fire being present! So I am stuck with the $100 bill for the repair man just to tell me that the complex needed to clean their vents. Had I not done that I would be going on month 3 without being able to dry clothes while recovering from surgery OR caused a fire in the building.

  • Review 26 (2022-03-04 - Rating: 5)

    I worked with Gregg, a leasing agent at the property . And my experience was more than pleasant. He helped me tremendously by not only letting me apply in office, but also being very attentive when I had questions. He was very honest about the price and didn’t hide any fees like valet trash and sewer. I am super excited to be moving into this property . Overall great experience !

  • Review 27 (2019-06-18 - Rating: 5)

    Feeling wonderful with the apartment community.We have been living in this apartment for around 2 years. There are no major issues we found. No bugs.Maintenance teams is prompt for any requests.Leasing team is always reachable and friendly.I m very much impressed with the leasing manager Mr. Edgar. He is a wonderful person and addresses all the queries courteously. This apartment is situated in the main locality and accessible to all the basic amenities. We are feeling sad for moving out of this place. Thank you Edgar and leasing team for your wonderful job!!

  • Review 28 (2023-08-28 - Rating: 4)

    As of now after my immediate move in, Im pretty satisfied except few concerns which I think no place is perfect, but as soon as I contact Jaylen who is one of admin personnel at the Oaks, who is very gentle guy, he immediately acknowledged to take care of those concerns. So for now I just cut one star, but after certain days of stay here and experiences, hopefully I can return that star back over the rating.

  • Review 29 (2019-02-18 - Rating: 5)

    This is place is my home since last two years and barring few issues I enjoy being here. What works ?1: Responsive and courteous staff. Once you report an issue or seek help there will be someone who is actually willing to listen and fix your problem. I have mostly interacted with Edgar, he has always got me solutions.2: Facilities. The pool is excellent , gym could be better (getting renovated now)3: Value. This community strikes a good balance between and services , facilities and what you pay. I have been a happy resident so far.4: Location. I love the hiking trails & canals near the area. Lots of greenery and shopping is just minutes awayWhat needs improvement1: The water situation. Specially in phase 1 there were recurrent water outages .Overall, I love this place and management . Five stars

  • Review 30 (2022-10-07 - Rating: 5)

    I submitted my maintenance request yesterday and literally the same day it was taken care of! Brian is honestly the best! All of the Oaks maintenance team is the best! They make sure my work orders are handled diligently and in a professional manner. Brian was friendly, attentive, and made sure my issue was fixed ASAP

  • Review 31 (2022-12-26 - Rating: 5)

    This is strictly in regards to front office interaction. I have been in this property since 2010 & been in 4 different units, so Ive been through several different property owners & front office. I have to say that my experience with the new member Elishia was extremely pleasant. I try to not go in the office much or have to need them but its good to know that I can with no issue.

  • Review 32 (2019-07-07 - Rating: 5)

    After 2 years of living here I can honestly say this has been one of the best apartments Ive had. I love the floor plans (especially the town home)! Its very easy to get to many highways and businesses. I love the trees and neighborhood. The staff is also really great! They are always nice and helpful.

  • Review 33 (2021-04-22 - Rating: 5)

    I have lived here for 11 years and love it here. Marshall, the maintenance supervisor, is absolutely the best I have EVER seen anywhere! The property is beautiful and well cared for. The office staff is very friendly and professional at all times. I would recommend this property to anyone who takes pride in where they live. Pets love it here too.

  • Review 34 (2017-05-30 - Rating: 4)

    I have lived at the Oaks of Valley Ranch for a total of almost 10 years in two different units/buildings. Both experiences were great. The area is so nice with great walking trails nearby. Parking is almost always available very near your unit. The neighbors are friendly. The maintenance and office staff are nice, quick and helpful. The water does get shut off fairly frequently, but that is a Valley Ranch issue, not so much this particular complex. When the water is cut off, its usually during the day when most everyone is at work and they always try to get the repairs done as quickly as possible to accommodate the residents. I love that the apartments feel more like houses than apartments with lots of trees and landscaped areas. There are plenty of pet stations throughout and around the perimeter of the complex for walking your dogs and cleaning up after them. Valet waste is very convenient. The grounds are always manicured so nicely with flowers and such. All in all, there have been some issues, but weve always been able to work through those fairly. So I give two thumbs up to the Oaks of Valley Ranch. Its my favorite place to live in the Metroplex!

  • Review 35 (2022-10-10 - Rating: 5)

    One of the leasing agents, Marie, took time to show me the various 1-bedroom floor plans and took me to see one of the models (which I loved). She was very friendly and helpful. I went back for a 2nd look on the following Saturday and gentleman (I believe his name was Greg) was also helpful showed me the model again (I needed a refresher!). The complex is very pretty property with lots of trees and is well-maintained.

  • Review 36 (2019-06-13 - Rating: 5)

    I have lived here for almost 3 years and I love this place! The floorplans are large and kept updated, the grounds are pretty with lots of mature trees, its in a very quiet and central location, and the staff is always professional and helpful! In fact, the staff are so attentive, Ive come to know them as friends - not common in many complexes! They go above and beyond to ensure your experience is happy and effortless. Shout out to Edgar as he has always helped us with various needs while here - always efficient and always with a smile!

  • Review 37 (2020-07-23 - Rating: 5)

    Highly recomend. The place is clean and the leasing office staff is good especially Melissa. The new management is doing excellent work including the community ammenities. They have renovated the gym, apartments are spacious, turnaround time for maintenance is good.Melissa, the Assistant Manager is awesome and listen to your requirements and will provide excellent community offer which will be easy on your pocket.Overall a good place to stay.

  • Review 38 (2019-04-20 - Rating: 4)

    My husband and I made Oaks our home a year ago and we love the green surroundings here. A friend of ours used to live here and when we visited them ,we decided, that if we ever come back to Dallas, this is where wed like to stay, and so, here we are. We love this community because its got a lived-in feel! Weve lived in other new communities and, although they had all the modern frills, it was lifeless, too clinical. The maintenance crew at Oaks does a pretty good job of up-keeping the surroundings and theyre quite prompt too in addressing any work order. Another reason I like this community is because its quiet and a walking distance to grocery shops, pharmacy, gas station, school, trail, restaurants, you name it, and its accessible! Communications are prompt with a friendly staff running the office. Swimming Pool, workout area, recreation center (I think this is a new addition), are all on the premises. Rents are affordable too and not insanely high like other places. Id recommend this to families, and singles whore looking for a quiet and green community!

  • Review 39 (2017-01-05 - Rating: 5)

    Ive lived here a year and love it. The maintenance staff are prompt, experienced and very helpful. The office staff goes out of their way to be helpful. Ive been treated with so much respect and the manager has gone above and beyond to be helpful to me. They have recently changed owners and even though the management was top notch, the change has exceeded my expectations. I love it here and would recommend it to my family and friends.

  • Review 40 (2019-04-16 - Rating: 5)

    We live here at Oaks at valley Ranch apartment homes from past 3.5 years and we had a wonderful time and I can say its best stay in DFW area.We barely had Maintenance issues and we found best service during non business hours too on just a call.We enjoyed clean facilities too here like pools for party and we are looking forward to enjoy the newly inaugurated party room too for events.Office staff is decent and welcoming for any help needed regarding stay or renewals.

  • Review 41 (2022-03-13 - Rating: 5)

    This property is absolutely gorgeous! We had an amazing tour of the property and the apartment we are going to be moving in to. Greg was an absolute treasure to speak with. My wife and I were looking at many apartments in this area and they were all nice but it really came down to the atmosphere that the staff created. We will be recommending this establishment to all of our friends in the area.

  • Review 42 (2019-07-09 - Rating: 5)

    My family is relocating and have been looking for a while. We are new and needed an area that was very convenient. We looked into the oaks at valley ranch and loved it. The apartments are older since they were built in the 80s but are spacious. They seem to be well kept and the staff really nice. Though the transition could have been difficult the staff made everything easy and stress free!

  • Review 43 (2017-05-24 - Rating: 5)

    This is just a GREAT place to live! Its a beautiful apartment. I am staying here with my family from more than a year and I love this apartment not because of just few reasons but many of them.I really feel safe here staying with my family as its in the prime location ans well maintained. Starting my own family I needed to move to an apartment that was a little more family friendly. They have all amenities as they have a crystal clear pool, sufficient parking space, workout room (Bigger than other apartments with many equipment). The apartment management and maintenance staff are top notch, and very quick to respond to your needs very quickly.The location is fantastic - close to shopping, restaurants, etc,. It offers quick and easy access to several major freeways and is pretty easy to get to DFW Airport, which is great for busy business professionals. I couldnt imagine living anywhere else!

  • Review 44 (2017-08-06 - Rating: 5)

    I am moving into my apartment within the month and couldnt be more excited. If we could move in tomorrow we would!Well maintained grounds and gorgeous greenery. Since the new management took over they are doing renovations on the apartments and are reminiscent of the French Quarter in New Orleans. The insides of the apartments are just as well manicured and clean, and it is very evident management cares about their property and residents.The best part of my experience so far at The Oaks is the staff! My husband is Spanish speaking and we have yet to find a complex that can communicate with him, but the staff here was able to cater to his needs and explain everything in a language he can understand! Literally! They put up with all my questions and phone calls and like I said I could not be more thrilled to be moving to the beautiful and tranquil Oaks at Valley Ranch! Thank you Stephanie and Lupe!

  • Review 45 (2017-05-04 - Rating: 5)

    I have been living in this apartment for 3 years now. Location is great. The new management is really good and service is really effective.Emergency service requests are addressed promptly even at odd hours. The office staff is very friendly and cooperative. With the new renovations and upgrades coming up, this community is a great place to stay.

  • Review 46 (2018-05-10 - Rating: 5)

    The best community to live in period. Close to everything: grocery, school, primary care, dining, atms, gas stations, parks etc. The leasing office staff is phenomenal: prompt, responsive, professional and friendly. Right from my initial contact with the leasing office staff till my move in and beyond, I have got the best service possible. I have rented apartments across the country due to the nature of my job, but I have never seen such responsive and courteous staff anywhere else. Eddie from palisades, Bellevue and Mickey from this community are one the best leasing specialists that I have ever come across. There are cosmetic issues and problems everywhere but what I found here is that you will never be left alone struggling with the issues at hand, you will always have a responsive team thats ready to listen and help resolve the issue. Rent an apartment here if you want a peaceful, serene life close to everything and close to nature.

  • Review 47 (2019-06-17 - Rating: 5)

    We moved into this property a little over a month ago and we love our apartment and the surrounding. The rent here is fairly cheaper than some of the other properties in the area. The management team is absolutely wonderful. They took care of all of our maintenance requests immediately.

  • Review 48 (2020-04-16 - Rating: 5)

    Been living in this apartment complex for 6 yrs now! Since 2014. I have no complaints. Maintenance has been prompt, and management has been great going above and beyond to make sure that I as a resident is happy. Very peaceful and quiet. Would definitely recommend. :)

  • Review 49 (2019-02-02 - Rating: 5)

    I love living at the Oaks at Valley Ranch! The office staff is amazing, friendly, and has always been so accommodating. The maintenance crew is always on point and keeps the community clean and safe. The rent is definitely affordable and the amenities are very nice, including the newly renovated fitness/business center.

  • Review 50 (2019-02-06 - Rating: 4)

    The oaks is a great place to stay. the apartments are clean and it is a quiet area. The office staff is very friendly and helpful. the only issue that I have is that we do experience water being shutoff quite a bit. it only happens in the day time which is great and I know that they are working to fix the issue. Overall a great place

  • Review 51 (2018-01-03 - Rating: 5)

    Truly love this apartment and the service of the current management, very conveniently located with Indian store, Restaurants, Gas stations, Cimarron park, Library, SchoolWe have moved in since a year now and the new management Harbor group is doing a wonderful job since they took over.A unique note about these apartments is about the area inside the apartment. They have the same Sq feet as given in the brochure and the Closets are very big.Very peaceful and safe community and ample parking spaceThe management is prompt in the service request follow up and Kathys team in the leasing office do a wonderful job. Everyone one in the office: Stephanie , Lupen and Edgar greet you very cordiallyand does a good follow up of your request. Even their service is prompt. Raul and Jesse do all the repairs and replacements with accuracy and quality.We did search for other apartments on the MacArthur road and Valley ranch, but Oaks at Valley ranch is the best!!!

  • Review 52 (2016-08-19 - Rating: 4)

    Despite of often repairs, i liked how the maintenance guys responds quickly and addresses the problems well. I didnt much communicate with the leasing office staff so i dont care how they are to me. But if you are patient enough to pull through all the un informed water shutdowns, low security levels with no proper entry check and hearing news of stolen things from parked cars in midnight at times, oaks is an affordable place to live.

  • Review 53 (2020-02-17 - Rating: 5)

    The maintenance team is awesome. Once you place the work order, the maintenance team is prompt to take care of the issue. The maintenance staff, Greg, was very professional and courteous. He took care of all the issues we had and made sure to clean up after the work. He was not in rush of finishing his task and instead made sure that everything he did was perfect in all the ways.I tried to tip him after his work but he refused saying it was against the company policy. You don’t meet such honest people everyday.Thank you, Greg.

  • Review 54 (2017-05-25 - Rating: 5)

    I am HAPPY to live here!Ive been here from past 1.4 years with my family. Its such a beautiful, safe and great place to live. The management staff is friendly. The society has all the attractions like gym, swimming pool, large parking space, pet friendly, full of greenery.The location satisfy all my needs as it is close to grocery shops, playground, school, hospital, library. There is a bus stop nearby for public transportation. As lake side is very near it is best for evening walk or jogging.Cant get any better than that!

  • Review 55 (2019-09-24 - Rating: 5)

    I reside at Valley Ranch for the past 4.5 years, till date I’ve lived in Texas it’s one of the best communities in terms of the facilities, locality and services they offer. It feels like a second home.Moreover if there is even a slight issue be a like heater issue or AC which I’ve hardly noticed in the last 4 years, they listen to ur issues and address it as soon as possible. Finally a great place to live with a wonderful mix of people in the community and nice leasing staff.

  • Review 56 (2020-05-28 - Rating: 5)

    Great experience living here. Very professional staff, immediate response to priority maintenance requests. Hundreds of trees and well maintained lawns. Valet trash is very convenient. Melissa is the best when you need something done. New management is investing a lot of money improving to improve the community.

  • Review 57 (2020-10-13 - Rating: 5)

    My move in was GREAT & SMOOTH! I’m going through a storm in my life at the moment which required something quick. They made sure I had everything I needed, helped me find a great light company, & even had great deals on internet/cable serviceSunday & Jennifer made sure all my questions were answered & helped me from beginning to end! I’m blessed to run across these ladies! I’ve never had such a great experience like thisNow I can live in comfort without the need to feel like I’m not safe or in a safe area! I highly recommend this property!!!

  • Review 58 (2017-05-31 - Rating: 4)

    Just moved in few days ago, but so far so good. The experience has been cool, from the 1st time we came to inquire over a month ago, to the application process, and now move in. Our leasing consultant, Edgar, is very professional, yet friendly with quite a sense of humor. The other office personnel has been courteous as well. Would like more covered parking, but all in all this has been a smooth transition. Way to go Oaks at V.R.

  • Review 59 (2019-02-20 - Rating: 5)

    This is the only place in over a decade that Ive stayed for 2 years. The staff is attentive and very helpful whenever I have questions/a maintenance issue. I love this area. Its great for anyone with dogs or who just likes to keep active - theres a lot of grass and trails/canals nearby. Come check it out and I bet youll love it too!

  • Review 60 (2022-03-04 - Rating: 5)

    I been living at the oaks at Valley ranch for over 6 years. They have the best customer service always on time with fixing anything that I need fixing. And always willing to help. I would recommend this place for anyone to move to. I have never had any issues here or with the staff. The staff is always quick to respond and are very nice. The maintenance guys are awesome!!

  • Review 61 (2019-08-26 - Rating: 5)

    I have been living in this apartment for around 18 months now. I like the service and the maintenance of the apartments. There’s ample parking space available for each apartment.Edgar Estrada has been managing the property really well and ensures everything is running smoothly.

  • Review 62 (2019-06-12 - Rating: 5)

    Edgar in the office was great and worked with us to make the move-out process seamless once my husband and I were able to purchase our first house closer to where we both work. We’ve lived at the Oaks for the past 4.5 years and are sad to leave! We’ve enjoyed our time here, especially during the summers with TWO pools and hot tubs to choose from! 👍🏼

  • Review 63 (2022-07-01 - Rating: 4)

    Usually good experience but was disappointed in the handling of new management and first month rent. Communication said there would be no change. I left on vacation not worried only to find out upon my return I was being evicted. My niece was able to make the payment while I was gone.

  • Review 64 (2024-11-22 - Rating: 5)

    Vanessa gave exceptional customer service and was very helpful in all the information I needed!

  • Review 65 (2017-05-22 - Rating: 4)

    I moved in in October, and Ive had an overall good experience. The office staff is friendly, the grounds are pretty and quiet, and it feels remote, even though the hussle and bussle of the city is right around the corner. The one area of improvement would be the amount of times Ive had to put in work orders to get something fixed. Overall, I would say I made a good chicken moving here.

  • Review 66 (2018-12-13 - Rating: 5)

    Have been living here for a long time and cannot say enough good things about the community. The location is perfect and rent is reasonable. We have had very good experience with the office staff especially Edgar Estrada, he was able to address our problems efficiently and in a timely manner. He was able to accomodate our requests and was able to provide an apartment that ment our every need.Very happy with our decision to live here.

  • Review 67 (2019-06-17 - Rating: 5)

    Oaks at Valley Ranch was a great home for us! Leasing office and maintenance staff were always very friendly and helpful with any of our requests. They made renting very easy and seamless. We really enjoyed living here and really appreciate the hospitality!

  • Review 68 (2022-07-24 - Rating: 5)

    I was greeted with open arms and welcomed. They didnt hesitate to give me a tour, and the unit was awesome! Check them out and you will see what a beautiful community The Oaks at Valley Rance is. You will love to stay there. Thank you for your kindness on yesterday!

  • Review 69 (2016-06-13 - Rating: 5)

    6.13.16Been living here almost 4 months. Love this place. Great location and a good home. A kind lady named Rikkelle (not sure on the spelling) helped us find the perfect unit. Maintenance people are very responsive, competent and kind. Great place if you have a dog too - mine loves walking down by the canal which is a 2 minute walk from my doorstep. I fear most people only write reviews when they are displeased about something. I wanted to share my positive experience and compliment the staf . We were apprehensive about apartment living, but we truly love this place.

  • Review 70 (2020-01-07 - Rating: 5)

    I moved in when the management of the property was changing but that did not impact the customer service or professionalism provided to me. There were specials the previous management provided, the new management honored it. I have been very impressed with the service provided by the new staff, response of maintenance, quality of the apartment and the neighbors. Try Oaks at Valley Ranch, you will not be disappointed.

  • Review 71 (2019-05-28 - Rating: 4)

    My only home so far since moving to DFW in 2016. Cozy, well designed and maintained apartments, with various closets to fit my many shoes, clothes and bags, as well as a large storage in the balcony. I have seen many other apartments in the area but none has paired these features. I frequently visit the office on wknds to use the computer they have available for guests, and always feel welcome. Stephanie is the best! My neighbors include a cute little rabbit and several types of birds who love the surrounding mature trees as much as myself. The new recreation center/club house however needs to become affordable to be actually enjoyed. and wished for a roomier gym. I am appreciative of the helping and friendly attitude shown to me by the leasing/mgt. team in the last months regarding my lease. Clean, green, solid place.

  • Review 72 (2021-02-04 - Rating: 5)

    The Oaks is a great place to live! It is perfectly located in Valley Ranch around shops, trails and schools. But most importantly, the management team is awesome! Hannah helped us so much with our application and made our move extremely smooth! I highly recommend this place!

  • Review 73 (2023-02-26 - Rating: 5)

    Recently came in and looked at the property and was thoroughly impressed. Grounds were clean, staff was friendly. I would have felt very confident in living here. Unfortunately this property was just a tad too far from work for me.

  • Review 74 (2017-06-07 - Rating: 5)

    I have been a tenant at the Oaks of Valley Ranch in Texas since March 2016. I have had the best service ever and the staff are phenomenal. It doesnt get no better than this. The Oaks of Valley are tentative to your needs and they care. If I had not received a new position in St. Louis, Missouri, I would still be a satisfied tenant at the Oaks of Valley.Thank you to everyone, with honorable mention to the property managers, Jessica and Kathy.

  • Review 75 (2018-03-20 - Rating: 5)

    My stay at oaks of valley ranch was the best lease Ive ever had. The office staff has always been helpful and happy when Ive need anything from them. Edgar and Estefania are awesome! The apts are clean , older, and nicely remodeled. All service tickets dropped for my apt were fulfilled quickly. All and all if I werent moving out of the city is stay again. Thanx O.V.R.

  • Review 76 (2019-10-11 - Rating: 5)

    Very good and exciting staff and would recommend this to friends and family. The experience of the Property Was is unexplainable and enjoyable .Maintenance was reliable and usually responded and fixed things in a reasonably timely fashion. Community Manger Edgar, he would go extra step to help solve any problems in the apartment community

  • Review 77 (2017-09-01 - Rating: 5)

    This is our 3rd year in this apartment and so far we have had a wonderful experience. It is located in a very convenient position. The management and office staff is very cooperative and polite. Service requests are promptly addressed. Overall a great place to stay.

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