The Madrid

Photo of The Madrid

Located in Houston, Texas

Address: 2711 Trinity Bend Cir, Arlington, TX 76006, United States

Phone: +1 817-518-6322

Rating: 3.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-02 - Rating: 5)

    You Must come by and talk to Shannon. I have lived at 6 different apartments over 25 years. While most Property Managers were nice they are not like Shannon. She will go WAY above and beyond to assist you in getting into an apartment here at The Madrid. Dont be afraid to ask questions. She is easy to talk to and genuinely nice. April is also very nice and personable. Ive spoken with her a few times and I have nothing but praise for her. I felt like we had known each other for years. Just an easy overall feeling when talking to Any of the staff here. Getting things fixed has been simple, whereas at other places, Ive had to beg for months and nothing gets done. They will fix issues and ask if there is anything else. Very nice guys. Just keep in mind that the maintenance men do have other things on their list but will get to your apartment. The apartments are very nice inside. I have a 1 bedroom and my daughter is in a 2 bedroom. So much nicer than other places that you can tell were poorly maintained and problems were just covered in fresh paint. All of this is a direct reflection of a great Property Manager, maintenance and a good property management company that actually cares about the property and more importantly the people that live here. Do yourself a favor and get an apartment here. Fireplaces, washer and dryer in the units, nice clean parking lot, quiet neighbors, well kept landscaping....etc, etc. It just doesnt get much better than this.

  • Review 2 (2025-02-06 - Rating: 5)

    I’ve been on this property since September 2024. Being here has been one of the best Property Management/Maintenance experiences I’ve ever had.Shannon is GREAT! Professional and very helpful. Seeing as I moved from another state this was new for me. Anything needed I received and if it wasn’t available she made sure I received it. Excellent choice in Property Management.Maintenance Cesar and Oscar are the best. Excellent knowledgeable and professional.Assistant Property Manager Oscar moving up! Both as maintenance and now assistant he’s by far a great asset to The Madrid Family.They make you feel like you’re really at home. Thank you all 🥰.

  • Review 3 (2024-12-15 - Rating: 5)

    I couldn’t be happier with my experience at The Madrid! From the very beginning, Oscar and Shannon, the assistant manager and manager, made me feel like I was already part of the community. They were so patient, answering all my questions and guiding me through the leasing process without a hitch. Honestly, they turned what could have been a stressful experience into such a smooth and enjoyable one.It’s clear they care about their residents and take pride in what they do—it shows in every interaction. The apartment itself is stunning, and the amenities are everything I was looking for, but it’s the people like Oscar and Shannon who really make this place feel like home.

  • Review 4 (2025-02-27 - Rating: 5)

    Got a tour of our new unit today, cleaned up and ready to go for us. I dont know what I was expecting, but the fact that it was properly cared for and ready for us even before move in was something I actually hadnt experienced before at other places. Very quiet, very pleasant. Most places arent anything to look at really, but the complex actually looks very nice when you walk through it. The people that live here are friendly, a pleasant change for us. Shannon has been an absolute saint, very understanding and helpful in every way, and Oscar was very friendly and personable as he guided us through the area. Ive been to multiple places, but this is the only place so far where Ive really felt like Im moving into a new home, not a place to crash, but a home. I thank God for these people, their professionalism, and this nice area. Cant wait to move in, hopefully will stay for a very long time 💕Edit: lived here for a month so far... my god, its great. Its in the little things as much as the big things. The parking is decent even if you dont pay for a spot, the valet trash never misses, the appliances all work well, and if not, they WILL fix it, its so, SO quiet and peaceful. The people that live here are nice and have a good head on their shoulders, staff are wonderful, the maintenence people are on time and do whatever they need to fix your issues, just... perfect. Hands down. Best place my husband and I have lived. Move here.

  • Review 5 (2024-04-30 - Rating: 4)

    I lived here for eight months and recently moved out. Shannon assisted us in our move in and was helpful and listened to our concerns. The apartment was really nice and updated. I never once saw any bugs. The grounds were kept very nice and the location is really good. Very close to schools, stores and major highways. The only thing that made it hard to live here was our neighbors. They were very loud and argued at all times of the day and night. I don’t blame management at all for this. Some things are just out of their control. Shannon did send a lot of emails asking and reminding residents of the rules and expectations. Some people just have no consideration for others. Shannon did offer to move me to another unit. I was moving to Dallas so I had to relocate, but I appreciated the offer. So four stars for Shannon and her team from me.

  • Review 6 (2024-11-22 - Rating: 5)

    5 stars just doesn’t do justice for the AMAZING service I received! Every single last person that I spoke with and interacted with for this complex was so nice and helpful. Ms.Erica went absolutely above and beyond to make my process 10x easier. We ran into a few problems that was not caused by either of us and she made sure to stay in contact with me to resolve the issue all the way through. Apartment hunting virtually was beyond hard but finding Erica and the Madrid was so rewarding. I am a couple days away from move in and I do not have one worry in the world! I am usually always stressed and overwhelmed when i move but this time I am beyond excited. Thank you so much Erica for being exceptional! Do not look anywhere else!!!!

  • Review 7 (2024-12-23 - Rating: 5)

    We all know apartment hunting is stressful for everybody. Especially during the holidays but I wanted to shout out Oscar in the leasing office. From the time that I talked to him on the phone and when I came in last week he was very informative and professional. I had a million questions and he answered all of them with a smile. I’ve had few bad experiences with leasing offices lately and this experience was by far the best. There’s still great customer service out there.

  • Review 8 (2024-10-28 - Rating: 5)

    Viven was exceptional today in guiding me through the apartment tours and the subsequent application process, all the while proving her considerable flexibility in response to my particular situation. I look forward to living in a property she, Oscar, and Shannon proudly represent!

  • Review 9 (2024-12-13 - Rating: 5)

    My boy Oscar came thru when I needed em the most garbage disposal have been clogged for 24 hours called em right before they close and he told me not to worry he’ll be out before he leave the office for the night and sho enough that’s what he did came thru and made sure everything was good and fixed the problem immediately good lookin big dawg……. That boy need a raise

  • Review 10 (2024-07-21 - Rating: 5)

    A quick thank you to Shannon the property manager for getting a very old tree cut down. A large branch fell very close to my car during a storm. I mentioned the old tree to Shannon. I never asked for it to be cut down. I arrived home a few days ago and that old tree is gone. WOW, how cool. Once again I have lived here for 20 plus yrs and out of all the property managers Shannon hands down is the best. If you are looking for an Apartment home MADRID is your place. The property employees are always Attentive to your needs. AND, you may not ask about a certain thing , you may think it. Well, sooner or later it may come to pass. THE OLD TREE Stop in and see what Madrid Appartments has to offer.

  • Review 11 (2024-09-06 - Rating: 5)

    Shannon helped me with touring and leasing my apartment.She was very patient and nice and went out of her way to help me. Her customer service is awesome and welcoming.

  • Review 12 (2024-04-04 - Rating: 5)

    The assistant property manager April Brewer displays kindness by being approachable, respectful, and considerate towards tenants needs and concerns. She show empathy and understanding in all interactions we have had and I can tell she strives to create a welcoming and supportive community atmosphere. The property is consistently well-maintained and clean. Making it a pleasant living environment for all resident. Overall her professionalism, kindness, and commitment to cleanliness greatly enhance the quality of living at the Madrid apartments.

  • Review 13 (2023-12-06 - Rating: 5)

    First time moving to the area and loving the area so far. The staff is super friendly and nice. Biggest fan of Shannon the Property Manager. She made sure my apartment was ready before it was supposed to be ready for me and has been one of the most communicable people I have ever met. Property is great, management is better!

  • Review 14 (2024-02-22 - Rating: 5)

    Shannon O, is everything we could ever want in a property manager. She is a great asset and I will forever be grateful for her. Thanks to THE MADRID I was blessed to have known such an amazing soul.Thank you for trusting her with your precious property.She deserves a raise. Wink wink :)Thanks again!and for Shannon, Keep up the great work. Here’s your flowers 💐

  • Review 15 (2024-06-26 - Rating: 5)

    Must start by saying the customer service at “The Madrid” has been outstanding, the staff has made me feel like family and responded to any bit of assistance I have needed since I moved in. Over the years I have stayed in quite a few apartment complexes but haven’t felt this at home in a while. Thankful for the opportunity to live here.

  • Review 16 (2023-12-12 - Rating: 5)

    Yvonne was so hospitable and thoughtful. She answered all my questions with integrity. Yvonne took her time to make sure I had the home I wanted as well as needed. By her being empathetic to my needs , I felt if we had connected, building a working relationship I could trust. I could see myself living in a community such as this.

  • Review 17 (2019-10-04 - Rating: 5)

    Since the new management take over I have seen great things happening. The manager Daina shows that she genuinely cares. I will surely recommend Madrid to my family and friends.

  • Review 18 (2023-12-11 - Rating: 5)

    These apartments and office staff Yvonne Garay are top tier!! They are friendly and always go out of their way to help anyway they can. If you’re looking for an apartment I definitely 10/10 recommend The Madrid!!! Thank you so much Yvonne your my hero!

  • Review 19 (2024-02-05 - Rating: 5)

    A beautiful place to stay really good community awesome managers Shannon you are great and a very good communicator. You quickly get things resolved and I do appreciate you and I speak for a lot of other residents here. My place here is Very cozy and quiet Thank you Ms. Shannon so much for that you do😃

  • Review 20 (2025-01-31 - Rating: 5)

    The Madrid is one of the best apartment Ive lived in, whenever I have maintenance problems they come to the rescue

  • Review 21 (2023-07-03 - Rating: 5)

    These apartments get 5 stars and above. I came in and spoke with Ms. Yvonne and explained to her my situation I had going on and she immediately helped me. Ms. Shannon also stepped in and also helped me get through the whole process. Management is definitely helpful and understanding. They also communicate with you through it all!! Thank You.

  • Review 22 (2023-08-23 - Rating: 5)

    Special thanks to Yvonne for being very helpful and so professional at her job. With her help and understanding I was able to move in yesterday and so far I am very pleased with my apt. Very spacious for my kids and I to comfortably live. They have a gym and a nice pool. So thank you again to Yvonne and Shannon for the help.

  • Review 23 (2024-04-04 - Rating: 5)

    I have been a resident for over a year and I must say I love the environment and the staff including maintenance. Ms. April and Ms. Shannon goes above and beyond to assist with any requests from me as a tenant and my dog-child.

  • Review 24 (2023-08-23 - Rating: 5)

    Shannon Oswalt The leasing manager really is a better manager than the last one. She addresses all issues that arise professionally and promptly. Very nice lady. Yvonne, her assistant is very nice and professional as well. Good staff here. Makes me really call this place home.

  • Review 25 (2023-06-26 - Rating: 5)

    Shannon and Yvonne are the nicest office staff I have ever encountered! Yvonne stood up and welcomed me when I arrived and Shannon made me feel at home before I even asked for information. The property was very clean and the pool looked really fun as well.

  • Review 26 (2024-10-17 - Rating: 5)

    Shout out to Oscar and Sharon for helping me get my things together. They are honest and straight forward.

  • Review 27 (2023-08-30 - Rating: 4)

    So far so good, I have no real complaints. I would like to say Thank you to Shannon O, for being so helpful and patient with me. Also, I’d like to thank Yvonne for her guidance. I am hoping to have many good days here. Keep up the great work to all those involved and making this property a good property to live.Thank you

  • Review 28 (2024-03-26 - Rating: 5)

    Had the pleasure of dealing with Shannon,and that was the best experience ever. Down to earth,helpful and just a great people person. Triple AAA rated for sure! Will be recommending everyone I know!

  • Review 29 (2022-11-22 - Rating: 5)

    I had started to loose hope with looking for apartments because I didn’t find things I loved. But Viven was so helpful with finding the apartment then when I went to view the property Sarah was so wonderful! Everyone I have meet so far have been amazing and I can’t wait till I get to meet everyone. The property is well kept and the maintenance team is doing a wonderful job. Such beautiful apartments as well!!!

  • Review 30 (2022-11-10 - Rating: 5)

    Living at The Madrid has been wonderful, The maintenance men are on point, every problem I had they cam on time and didnt make a mess. Yvonne and Sarah are amazing to say the least. The pool is nice, its has lots of shade and the gym is amazing as well. Great up to date equipment. They even have a speaker to hook your phone up to!! Love living here!

  • Review 31 (2023-06-28 - Rating: 5)

    I set up a tour date with Yvonne Garay and I liked how patience she was with me and all the questions I had for her. She made us feel at home from the moment we walked in the office. If anyone is going to set a tour I would highly recommend setting one with Yvonne. I will be moving in very soon!

  • Review 32 (2023-12-07 - Rating: 4)

    I normally don’t leave reviews but in this case it was needed a lot of ppl leave false reviews but I’m here to say I applied few weeks ago and moved in 11/21 Shout out to Shannon she most definitely goes above her job description I had 1 complaint that she solved in 48hrs with no further issues it’s been quiet and clean! And close to everything needed food, shopping, and don’t forget rent affordable 🫡

  • Review 33 (2022-11-08 - Rating: 5)

    Update they did come and fix my AC I needed a whole new unit. They have taken over from the old owners and they are trying to catch up and I understand Sarah has been so helpful with everything. I appreciate her she reaches out and communicates with whats going on. The last property owners definitely didnt do that so Thank you Sarah. 😊 other than that I love my place!

  • Review 34 (2023-07-29 - Rating: 5)

    The Madrid is great place to move if youre new to the area and want to be in the center of the DFW metro area.I currently live in a Colorado style home and its plenty of room for two grown men.I did experience some issues with various amenities but management was EXTREMELY quick to make sure the repairs were done ASAP.Shannon, the propertyy manager is also a pleasure to work with as she is always willing to help make this place feel like home.One con I will mention is the dumpster needs to be emptied more frequently because it does fill up rather quick.

  • Review 35 (2023-03-22 - Rating: 5)

    After moving back home from San Antonio I was apartment searching and couldn’t find anything to fit in my budget. I came across the Madrid apartment through a mutual friend and decided to stop by and get info about the place. Mrs. Yvonne was there to help me out, explain the details as well and also gave me a tour around the duplex and show room. Very professional and very helpful. I decided to put my application in and within a day Mrs. Yvonne worked on it and got me approved. Now I’m a new resident at the Madrid apartments.

  • Review 36 (2024-07-02 - Rating: 5)

    Wow! Very friendly staff.They look genuinely interested in my concerns about pet policies and answer all my questions.This property is super clean.

  • Review 37 (2023-01-26 - Rating: 5)

    Ms. Viven is the best person I’ve met in my entire life. This process was so easy because of her. Everything that she has promised about The Madrid Apartments is TRUE! I feel like God sent an Angel to help me get through this process. I now have a wonderful place to call home. If you need a home please apply, quickly, it will be worth your while.

  • Review 38 (2022-10-17 - Rating: 5)

    The Madrid has been great to me, Yvonne is such a sweetheart, and really handles business. She’s very honest and moves swiftly, she’s a woman of her word and I appreciate that given that I’ve had trouble with previous apartments in the area. My apartment is cute and I’m really glad to live here at the Madrid.

  • Review 39 (2023-12-12 - Rating: 5)

    I came in right before they closed and the lady in the office helped me with all of my questions and concerns as well as gave me a tour around the apartments she really went above and beyond considering the time. I didn’t feel rushed like most places I go to since my arrival time isn’t always the best for them due to my work schedule. I look forward to making this place my home.

  • Review 40 (2023-01-08 - Rating: 5)

    My husband and I have been living at the Madrid for 2 1/2 years.Due to relocating we are having to move from this wonderful property!! I highly recommend The Madrid if you are currently looking for a place to call home. Management and staff go above and beyond to meet your needs. If you have a maintenance request they are fast about following up with any issue or complaint. Valet trash service will come pick your trash up in the evenings from your front door. If your are currently looking for a place , swing by the office and see this beautiful property. Dont forget the rates are amazing too!

  • Review 41 (2023-12-11 - Rating: 5)

    I personally think that the customer service is amazing. When I have problems in my unit the office staff is quick to send maintenance over. the time i’ve gone to the office they are always nice and willing to help. sometime i just stop by to say Hello.

  • Review 42 (2023-01-26 - Rating: 5)

    Them gals in the office are off the chain. The apt we got looks great so far. Then again this is first day of move in. But so far so good. Much better than my old place already. Good Job Ladies!!! Viven and Sarah in particular!!!

  • Review 43 (2024-08-19 - Rating: 5)

    Quick and friendly service. The leasing agent Erica Greenwood was knowledgeable and answered all my questions.

  • Review 44 (2023-05-23 - Rating: 5)

    I love the management here. I moved in almost two months ago. All the issues I had were resolved within a day or two MAX. They care if you are comfortable in your apartment. Thank you management and staff!!!

  • Review 45 (2024-02-07 - Rating: 5)

    I have lived here for a year and a 1/2. And I could honestly say it has been really nice. Really quiet and Miss shannon in the office. Its an amazing manager

  • Review 46 (2017-05-24 - Rating: 5)

    Once upon a time, there was this AMAZINGLY AWESOMENESS APARTMENT MANGER named Laura and we bonded from day 1. My apartment had some minor issues and she was faster than Jimmy Johns on getting them fixed! She is beyond exceptional and her customer service speaks volumes. Even when she got yelled at by a rude lady resident, she kept her professionalism and composure better than ive ever seen. No matter the problems you have, she goes above and beyond to get things handled. Her smile and her approach to members of her staff and residents is remarkable. I would recommend this place to everyone. Having the pool and fitness center is great! I hope when I retire, Laura is still my apartment manager! We shall grow old together and bask in the sunshine! Im happy i came here and dont regret it!

  • Review 47 (2020-11-19 - Rating: 5)

    Great place to live! First apartment and it’s been a great experience so far! Only a 15 minuteCommute to UTA ! Glad they recognize college students as part of there preferred program !Office staff is very professional and friendly and maintenance gets stuff done fairly fast and efficient! Apartments upgrades are great quality for the price ! Definitely would recommend!

  • Review 48 (2023-12-11 - Rating: 5)

    Hey guys!! I don’t usually do these reviews but when I tell you the office staff is like family to me I’m serious! Yvonne you have helped me so much and went out of your way to help me. I greatly appreciate you so much! I thank you so much for everything. Come to The Madrid you won’t regret it!🫶🏼

  • Review 49 (2022-08-11 - Rating: 5)

    Viven, has been so helpful through my complete move in process, even though she’s a floater I wish she was here all the time her customer service is spot on !!! I’ve been able to meet two members of the office and a few of maintenance and already I feel so welcomed. Plus the free snacks in the lobby are pretty great 😏!

  • Review 50 (2020-02-04 - Rating: 5)

    This is a great place to live and only getting better. I have lived here for 6 years and I can honestly say I do not have any complaints. We have new management and they are great. Dana, Alma and Ruth are great with assisting me with anything I need. I highly recommend these apartments if your looking for a great place to stay with a reasonable price!!!

  • Review 51 (2022-12-09 - Rating: 5)

    Mrs. Yvonne and Mrs. Sarah are friendly and considerate. They were very helpful. I am excited about moving there. They made you feel welcome. Thank yall for all the time you took to making the transition.

  • Review 52 (2019-05-13 - Rating: 5)

    My fiance and I have lived here for almost a year. The staff is attentive, friendly and fair. We like that the building is clean and quiet! We had a minor issue Nylsa handled it very professionally & swiftly.The Madrid is a great place to live!

  • Review 53 (2021-12-30 - Rating: 4)

    Great new Office workers and new maintenance. Talked to the new Office clerk, Tammie Layton and she was very nice in helping me with my issues. And the new maintenance man is very helpful on trying to get things done. Thank you guys for your helpFrom: Mrs. Turner

  • Review 54 (2020-11-21 - Rating: 5)

    Great place to reside and quiet. Also Im a veteran and alot of properties dont honor discounts, so thank you guys for this. Every penny counts!! Office staff is very professional and friendly and maintenance tooDefinitely would recommend! I got new carpet and washer and dryers in all the units you can get upgrades, oh and we got a gym you dont have to pay all high charges to go workout. Thank you guys keep up the good work♡♡♡♡♡ Now I can definitely get fine before next year😆

  • Review 55 (2019-03-19 - Rating: 5)

    I just renew my contract for the 2nd year and Im so happy with the apartment complex. The staff its very nice and friendly starting with the maintanence guy and the office manager Nilsa she is so amazing, anything that you need she responds very fast like its important to her too. Lately she has brought changes to the complex I’ve seen people working around I feel we are improving since she is around. Also the location is very convinient you are minutes away from highway 360 and you have Walmart, Six flags lots of good places to eat and have fun less than 10 minutes away. The aparments are very nice and comfy if you are looking to move in the area you should definetly check it out!!!

  • Review 56 (2015-02-26 - Rating: 5)

    I relocated from KS to Arlington TX and Riverbend Village was the first place I called home. I love living here. The pool is open 24/7 which at first thought you might think people would be there in the middle of the night having loud parties. That was never the case for the 9 mos that I have been at Riverbend Village. My daughter and I went down to the pool a couple times after mid-night and not only were we the only ones there but we felt very safe being there. The property is kept very clean. We have never had a problem with pest, loud neighbors, break ins or vandalism. The property manager is always very helpful and kind. I did have a couple of minor maintenance needs when I first moved in but they were taken care of within 24 hrs. I even had a time where my security deadbolt broke leaving my daughter and I locked inside the house. I was able to call the emergency maintenance after 10 pm and some showed up right away. The only reason I am leaving this property is because Im in need of a three bedroom. It will be sad to say good bye to such a great property and kind people. The three minor things that could use some work are the gym (there is always something broken), the grill (I have never known for it to have propane in it), and the sprinklers (could use to be adjusted so they dont spray along the only path to and from street facing units).

  • Review 57 (2020-02-05 - Rating: 5)

    I’ve been here for 2 months and love my place! The office staff Daena, Alma, and Ruth are some of the sweetest people. They are always willing to answer any questions or concerns and have activities at the office every month. Alma and Ruth are always polite and if they don’t know an answer they will find out.

  • Review 58 (2023-06-26 - Rating: 5)

    Wonderful place to live at, office staff is always so helpful to the residents. I really appreciate Mrs. Yvonne always very nice and ready to assist us in answering and solving our issues...

  • Review 59 (2021-04-29 - Rating: 5)

    I love this property! They are very helpful and the property manager Isabel is so professional wonderful customer service also the leasing agent Baylee. They work hard to provide what you need. Make you feel like home! I recommend this property to people.💙💙💙

  • Review 60 (2023-06-05 - Rating: 5)

    Viven was absolutely amazing 10/10!! So helpful and made us feel right at home!! She made everything so easy for us, definitely made a stressful time stress free.

  • Review 61 (2023-02-27 - Rating: 5)

    I just got an apartment here and the management staff is awesome !!! I just want to say crystal sanders is amazing awesome !!! And helped me so much I cant wait to live here and Viven ! Is the best and helped me get apartment too I give this place a 10 !

  • Review 62 (2023-12-04 - Rating: 5)

    I had the best experience moving here Shannon was very helpful and made the process easy and simple I have no issues with my apartment I would highly recommend moving here!

  • Review 63 (2022-11-08 - Rating: 4)

    I have been living here for 2 full years and its a really nice place to live! They switched management companies a few months ago and it has just been wonderful! I dont plan on leaving anytime soon!

  • Review 64 (2022-11-09 - Rating: 5)

    Great staff ! Friendly service! Amenities are great and units are of great quality!! Shouts out the new manager Sarah ,Yvonne and all maintenance staff for all they do!! Your care for the community shows!!

  • Review 65 (2019-11-21 - Rating: 5)

    The change in management has been a great help . I really like Deana she always try’s to help out as much as she can. And Mrs.Perla is super nice and helpful and she is always friendly unlike the other girl Alma. So 5 stars be cuz 2 out of 3 ain’t bad.If they get rid of alma , they would have a perfect office staff

  • Review 66 (2023-06-28 - Rating: 5)

    Went in for information, Yvonne was more than helpful. She is a sweetheart and made the search for a new home so comfortable and easy. Thank you!

  • Review 67 (2024-04-10 - Rating: 5)

    Manager was extremely nice and professional. Has helped me with anything I need promptly and is very sweet!

  • Review 68 (2021-06-06 - Rating: 5)

    We just moved in a few weeks ago & truly can’t say enough GOOD. The move in process was seamless. Isabel and Baylee were so helpful. I have been impressed nearly daily with the level of service and attention to detail at the property.

  • Review 69 (2016-01-30 - Rating: 5)

    Been living here 6months really quiet. Friendly office staff they get to know you really well. Maintenance is friendly and moves in a timely manner. They try there best to accommodate all request. Very organized love it here!

  • Review 70 (2022-08-04 - Rating: 5)

    Just got my lease and so excited to move in. All thanks to Viven she was the best of help along the whole process! She was very helpful and got us situated.

  • Review 71 (2021-06-12 - Rating: 5)

    Lived here going on two years Previous staff that sign me into my lease weren’t as helpful as the new management. Now there getting things turned around if there’s anything wrong with my apartment now I know it’s gunna be handled fast & done right love it here hopefully I’ll be Signing a third lease into a new two bedroom.

  • Review 72 (2022-08-09 - Rating: 5)

    I’m a first time renter and the process has been very tedious. Viven has been VERY helpful and professional, that mixed with her personality was very refreshing and made the entire process so much easier!

  • Review 73 (2023-12-12 - Rating: 5)

    Beautiful property, curbside appeal, definitely recommend and if your looking to get a tour personally ask for Yvonne Garay professionalism was beyond and welcoming!

  • Review 74 (2022-12-30 - Rating: 5)

    I have been here for just a few weeks but I must say my experience started off a little rocky. The staff was excellent with taking care of the issues I had! I have been in customer service for a very long time and the customer may not be always right but as the management you do all that is possible to accommodate the customer!

  • Review 75 (2018-01-23 - Rating: 4)

    Been here almost a year . i like it very quiet and secluded. maintence usually comes within a day or so on problems so not bad.overall good apts. i have never had any bug issue (thank God)

  • Review 76 (2022-07-19 - Rating: 5)

    I got a good 👍 service response on a request from miss Vivien today when I stopped by at the leasing office. I appreciate you for your help! Keep up the good job.

  • Review 77 (2023-12-12 - Rating: 5)

    Went in for information and Yvonne was more than helpful. She answered all my questions and made it easy to find our new place. Thank you!

  • Review 78 (2018-03-10 - Rating: 5)

    Omg they are amazing individuals. I am so happy i chose to stay here. Veey friendly, extremely fast at getting things done and not to mention they will do everything to help you. They make it very understood that you are the only priority. Great experience for myself.

  • Review 79 (2021-04-29 - Rating: 5)

    I went in just for a visit and the team in this office were so welcoming greeted with smiles. Isabel was friendly and knowledgeable about the property. Highly recommend anyone here.

  • Review 80 (2022-01-31 - Rating: 5)

    I have been a Resident here at the Madrid for over a year. And any time I had a problem Isabel, Jessie and Tammie have taken care of me! Definitely recommend you check out this community.

  • Review 81 (2022-09-26 - Rating: 5)

    I’ve seen such a change since the new company has taken over .They got to my request so fast and fixed it that same day . I’m incredibly happy with the service Samaniego had provided.

  • Review 82 (2015-02-13 - Rating: 5)

    Riverbends amazing. its conveniently located, yet secluded behind the main streets. My amenties are GE appliances and the cabinets are custom built. Willmax management takes care of their residents and whoever is retarted and said they charge a $35.00 convience fee before didnt read correctly. VISA/MASTERCARD charges it if you use their card and its only $1.95 if you use your routing and account number. Amandas amazing and completely understanding if something comes up and maintenance always comes out the same day :)

  • Review 83 (2018-03-15 - Rating: 5)

    The leasing office has been so helpful and professional. The apartments are amazing. I will be here a long time. Highly recommend!

  • Review 84 (2019-12-04 - Rating: 5)

    Ive been at the Madrid for nine months now and at have been very happy especially since the new management company has come in the new manger Daena and staff are very friendly . I appreciate their prompt attention when I need assistance and when I often go out of town they make sure to keep an eye out on my apartment. I truly grateful for Alma and Alex they been so sweet and kind.

  • Review 85 (2019-03-15 - Rating: 5)

    I recommend the Madrid Apartments it’s a quiet community the staff office a really nice all maintenance issues they come quickly I have been here two years I love my apartment two bedrooms two bath with washer and dryer in the unit had been here with my family and I recommended to my friends and family they move here as well the apartments are upgrade there are the best.

  • Review 86 (2022-08-14 - Rating: 5)

    My name is shunteria, I had a great experience with the application process & moving in .. mrs.vivian was very helpful & sweet . Staff are very welcoming . Enjoyed moving in

  • Review 87 (2023-08-29 - Rating: 5)

    Viven and Shannon helped out a lot they got me in my apartment fast the process was fast and they were awesome

  • Review 88 (2023-12-11 - Rating: 5)

    Yvonne is so helpful and professional. I highly recommend this apartment complex.

  • Review 89 (2023-04-03 - Rating: 5)

    The managers Shannon and Yvonne are incredibly nice and helpful throughout my entire stay at the Madrid.

  • Review 90 (2021-09-01 - Rating: 5)

    Baylee and Isabel are always so helpful and willing to get things taken care of! This complex has completely changed since these two stepped in!

  • Review 91 (2022-11-09 - Rating: 5)

    I am loving my apartment. The washer and dryer 😍 👌. Kudos to the staff for helping to making my move painless

  • Review 92 (2023-01-03 - Rating: 5)

    Yvonne and Sarah are great! They are so helpful and my stay here has been wonderful!

  • Review 93 (2022-08-08 - Rating: 4)

    Viven , Sarah , & Yvonne made my experience smooth from the beginning . Issues i had were corrected immediately

  • Review 94 (2018-06-09 - Rating: 5)

    Maya Jackson that wasnt a short story lmao anyways some people told me this where some good apartments so Im give it a try sense they have that $199 move in special for 1 bed room hopefully they dont come out with hiding fees and hiding deposits lol so Im going right now check it out hope they not close

  • Review 95 (2021-10-01 - Rating: 5)

    The property manager and staff are amazing!! Very positive and are there when we need help with anything!!! Great place to live!! 😁

  • Review 96 (2022-11-03 - Rating: 5)

    SARAH!!!!!!!!!!!! Is amazing, trust her… she can help you in almost any case!!! I love these apartments..

  • Review 97 (2021-04-30 - Rating: 5)

    Love the area. Friendly neighbors. Staff is nice and maintenence guys come do work orders rather quickly. No complaints...

  • Review 98 (2023-03-22 - Rating: 5)

    I’ve been here over a year and I have minimal to no issues and management handles issues in a timely manner.

  • Review 99 (2022-07-15 - Rating: 5)

    MiMi helped me from day one! Omg I just love this apartment. I highly recommend this place

  • Review 100 (2021-04-30 - Rating: 5)

    Loved this place! Can’t wait to come back and lease ! The atmosphere was absolutely welcoming and warm!What a great team with great attitudes!!!

  • Review 101 (2024-03-15 - Rating: 5)

    The staff is so amazing and our dog loves them!

  • Review 102 (2019-03-15 - Rating: 5)

    I have lived at the Madrid for 6 months its a great place to live.The office staff is very professional, they have an answer to all my question...Thanks Madrid apartments ..

  • Review 103 (2021-07-11 - Rating: 5)

    The staff here is AMAZING. I’ve never had a leasing experience where I felt so at home.

  • Review 104 (2018-01-11 - Rating: 5)

    The Madrid apartments are newly renovated, Excellent Staff, and tends to everything on time. Please feel free to stop by

  • Review 105 (2019-05-14 - Rating: 5)

    Absolutely the best staff. Very professional ,honest and catered to my needs .Everything is reasonably priced ,clean and updated !

  • Review 106 (2022-09-28 - Rating: 5)

    Clean very nice property!!the people in the office are very helpful and kind, great place to stay

  • Review 107 (2023-06-28 - Rating: 5)

    Yvonne was so professional and welcoming, it’s a nice property!

  • Review 108 (2022-11-02 - Rating: 5)

    Sam G the maintenance guy was absolutely great. Fixed both problems in ten minutes!!

  • Review 109 (2018-03-02 - Rating: 4)

    I liver for two years It reminds me of the hills back home in Puerto Rico but my fire place is the best part 🇵🇷💯🔥

  • Review 110 (2023-06-28 - Rating: 5)

    The staff here is absolutely amazing & I love the amenities! ❤️

  • Review 111 (2023-06-05 - Rating: 5)

    Viven was very personable and knew what we wanted.

  • Review 112 (2018-03-21 - Rating: 5)

    The Madrid leasing staff is so helpful and kind they were patient. I truly appreciate them

  • Review 113 (2024-03-29 - Rating: 5)

    I cannot say enough positive things about this place. 😁

  • Review 114 (2018-03-24 - Rating: 4)

    Friendly staff!! very helpful. Nice apartments

  • Review 115 (2021-07-05 - Rating: 5)

    One of the smoothest processes ever to move in , the staff really cares about you .

  • Review 116 (2018-03-03 - Rating: 5)

    Love this place! The new management is so helpful and friendly especially Ashley!

  • Review 117 (2019-02-03 - Rating: 4)

    I’m thinking about moving here n can anybody tell me is it a good place to stay ?

  • Review 118 (2022-09-26 - Rating: 5)

    Super good service, really clean, Nice staff.

  • Review 119 (2021-04-22 - Rating: 5)

    Good community , friendly and professional staff.

  • Review 120 (2023-01-27 - Rating: 5)

    Viven was sweet and helpful

  • Review 121 (2020-11-19 - Rating: 5)

    Friendly staff and beautiful community.

  • Review 122 (2024-05-14 - Rating: 5)

    Love it here

  • Review 123 (2022-11-03 - Rating: 5)

    Jose is amazing

  • Review 124 (2020-02-05 - Rating: 5)

    The girl in the office is very friendly, excellent customer service

  • Review 125 (2020-04-11 - Rating: 5)

    Its good, everything is very quiet, everything is new inside the house.

  • Review 126 (2020-02-05 - Rating: 5)

    They are very friendly, excellent customer service

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