The Landing Apartments

Located in Houston, Texas

Address: 3400 Northeast Pkwy, San Antonio, TX 78218, United States

Phone: +1 210-828-0226

Rating: 3

Review 1 (2024-04-05 - Rating: 4)
The apartments themselves need a lot of work. However, the new management team goes above and beyond to make improvements. And they are doing their best to fix it. I see all the work and effort that is being made. But it takes time to fix what has been neglected. As far as the staff goes. I give them 5 stars. Everytime I have called or asked for help, they have taken care of it immediately! Maintenance are amazing! Even the grounds keeper is working to pick up what people keep throwing down. I had bees in my apartment, and I was moved out for 2 days to ensure my safety. I am so grateful that I didnt have to find a place to go. They put me in a fully furnished sister property. So I didnt have to figure out at the last minute what to do. It is an income based property. I recommend anyone starting over to rent simply for the staff. The care and attention that they have for the people and all they are doing to improve the quality of living there is amazing. Give them a few months, and this place will be restored back to its splendor. Much like the people who stay here.

Review 2 (2024-03-05 - Rating: 5)
I have had wonderful experiences since moving here February 2023,2024. The grounds are clean, the landscaping is always neat, and the gated entrance makes me feel secure. I am elderly and live on a fixed income. The office staff works with me on regular communication for any pest control or maintenance issue. Raene is great! Proud to call The Landing home.

Review 3 (2022-01-05 - Rating: 4)
I liked the updates,(photos and descriptions), of the Landing facilities very much! (Although, I would appreciate seeing a photo of the bathroom, as we need a walk in/wheelchair accessible shower and bathroom.) I also was disappointed, after reading the reviews, to find out about the terrible roach problem. I sincerely hope that problem will be cleared up; Because we are seriously looking and in need of a new apartment home! My husband and I are elderly, disabled people. I am in a wheelchair, but still willing and capable of cooking and doing a little housework, even in our tiny, non-wheelchair accessible apartment. My husband is a 17 year veteran of the Marine Corp,(Commander, Force Recon, Special Operations). He joined the San Antonio Police Force as a Federal Marshal, after leaving the Military, and was shot in the line of duty, completely paralyzed for 18 months and had to learn how to talk and walk again. We both need a good, wheelchair accessible apartment;(Even though he is not yet in need of a wheelchair himself). Thank you for honestly sharing both the beautiful updates as well as the negative reviews.

Review 4 (2022-07-02 - Rating: 4)
Quite happy with the property. Maintenance requests are normally handled quickly and office staff is very professional. One very large complaint though. The office staff needs to do whatever is necessary to have the office open and available to tenants during the entirety of the posted office hours. On most Saturdays, they close it down at least an hour to two before the posted time.

Review 5 (2022-07-31 - Rating: 5)
Jessica, Veronica and Chad are all so very helpful and helped me in my application. Very professional staff. I really wanted to move there but since my unit did not have washer and dryer i was unable to. I have a friend who lives there and never had any problems. Keep up the good work ❤️

Review 6 (2022-05-07 - Rating: 5)
Ive lived here 2 years and really dont have any complaints about the property. Its clean and well kept. Any time Ive had an issue management has been nothing but helpful, maintenance comes quick and fixes the problem immediately. I honestly would have stayed here longer but my family has outgrown our current floor plan.

Review 7 (2022-11-15 - Rating: 5)
Came in for a tour and loved how neat the property was. Jessica and Leticia were professional and helpful. The rest of the staff I encountered was so nice and accommodating as well!

Review 8 (2022-09-27 - Rating: 5)
Came to tour the property and I was greeted with smiles. I make over the income limit but will still refer family and friends. I highly recommend. Speak to Jessica very professional

Review 9 (2022-06-01 - Rating: 5)
Went and got all the information needed from Jessica, she is very professional and very efficient! Everyone in the office was so polite!!Thank you for the help I will keep The Landing in mind.😀😀