The Garrison

Located in Houston, Texas

Address: 9911 Whitehurst Dr, Dallas, TX 75243, United States

Phone: +1 469-916-5605

Rating: 3.3

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-25 - Rating: 5)
The process it going while. Very amazing experience. I haven’t moved in yet but I can’t wait to live here. The spirit here is always can do and I love great customer service because that will be the standard living here.That’s David for what you do @The Garrison💪🏾

Review 2 (2025-01-17 - Rating: 5)
I loved visiting the property the office staff was very helpful and nice. When I walked in I was immediately greeted by the Property Manager Arnita Sessions she showed my a 2/1 unit and she made sure all of my questions were answered before I left.

Review 3 (2024-11-07 - Rating: 5)
Arnita Session the new property manager is doing a fine job as new Property Mgr.She and the staff are always polite and attentive as possible even when busy.Been here 3 months with no issues.Check out the Garrison Apartment, they are in a very central location too.

Review 4 (2024-12-14 - Rating: 5)
New management brought expedience. Thank you, Ella! A shockingly speedy response and issue resolution. Our maintenance person (David Martinez) was polite, efficient, and didn’t leave a mess. I am quite pleased.

Review 5 (2024-12-13 - Rating: 5)
Solid management team. Arnita Session is the best property manager I’ve ever met and she will give 110% of her time to help get you squared away.

Review 6 (2024-12-18 - Rating: 5)
Arnita, was very friendly and patient with us. She was very concern about what we were looking for, and was able to accommodate us. She had a pleasant attitude with everyone not just us. Thank you Arnita, Merry Christmas and a HappyNew Year

Review 7 (2024-08-01 - Rating: 5)
Ana was incredibly helpful in guiding me through the rental application process. I really appreciated how she patiently answered my questions and explained everything clearly. Her excellent customer service made the entire experience smooth and stress-free.

Review 8 (2024-12-02 - Rating: 5)
I love the new property manager Arnita Session! This office is crazy and she is doing an awesome job with helping everyone!

Review 9 (2025-01-15 - Rating: 5)
The staff is great, helped me with every question I had for them, Ms. Arnita Session, was wonderful with showing me around the property and very professional.

Review 10 (2024-12-02 - Rating: 5)
New management is really on it! Maintenance and the community manager resolve any issues I have quickly!!Shout out to Liberty! She made my move in process so easy and kept me updated through out the whole process! Thank you girl!

Review 11 (2025-01-30 - Rating: 5)
Arnita David Thearika there service was great , I really enjoyed there time during my tour they where very engaged & willing to answer all my questions.

Review 12 (2025-01-30 - Rating: 5)
Arnita David Thearika There energy was amazing I really enjoyed how engaged they where with me while we where touring units.

Review 13 (2024-06-24 - Rating: 4)
I have been here for 4yrs. Some staff has been bad & good. The Asst. Mgr. Now is very hands on and talks 2 residents. Jasmine I cn honestly say is great 4 this property , she is what this property has needed 4 a long time, not just someone who doesnt communicate with residents. Great job and I hope u are here 4 a long time.

Review 14 (2024-11-08 - Rating: 5)
The new property manager is Amazing 🤩 She is really what we needed 😀 Also , Adriana is the bomb 😀 !

Review 15 (2024-07-17 - Rating: 5)
Ana helped me and walked me through the application process so easy. She answered my questions and explained it to me so I could better understand as a first time renter. Great customer service definitely recommend

Review 16 (2024-12-27 - Rating: 5)
Arnita is the best manger in the world we came for a tour and she give us the best tour ever 10 out of 10 stars !!!

Review 17 (2024-03-19 - Rating: 5)
I have been looking for apartments around the area and came across these. I had a wonderful experience with Ana. She was very nice and helpful. I definitely recommend asking for her to help you find your next apartment.

Review 18 (2024-11-07 - Rating: 5)
Arnita Session, the property manager, was very helpful and attentive to my request and that alone gave me comfort.

Review 19 (2024-12-17 - Rating: 5)
The Garrison new manager Arnita Session was very gracious when helping me resolve an issue I had. Thank you

Review 20 (2022-12-22 - Rating: 5)
Ever since the day I toured the apex, Miss Tiffany has been nothing but absolutely amazing. She ensured that everything got taken care of accordingly, and went the extra mile by just being super friendly and warm. This is a place that I would recommend living at not only because of extraordinary customer service, but also beautiful apartments as well! My one bedroom suits me perfect and I’m lucky this was my first choice!!!!

Review 21 (2024-04-06 - Rating: 5)
I really love there welcoming especially from ANA she is so helpful and guide me through in every steps ... Really AppreciateAll Staffs are ready to listen to you and work with you ...Thanks so much Ana for your kindness and thank you Aero Highlands Apartment

Review 22 (2024-03-12 - Rating: 5)
Flew in from out of state, went to 10 different locations, and on my last hope I landed at aero highlands. Front desk personnel were beyond friendly and professional. Liberty went above and beyond to show me around the property, answered all my concerns, made me feel welcomed. Highly recommend this place, ask for Liberty, she’ll give you all the deets!

Review 23 (2024-07-16 - Rating: 5)
Ana and crystal were very helpful, they made sure that I understood everything and helped me through the steps of filling out the application and answered all the questions i had

Review 24 (2022-03-04 - Rating: 5)
I’m giving my review true facts. I wasn’t going to move to these apartments because of the bad reviews, but I decided to give it try and I’m glad I did . Ashley and Sergio was very polite,professional, truthful, about the process of my move in. It took me only 4 days to get approved and moved in.Please don’t listen to the bad reviews check these apartments out for yourself. I also liked the fact that Ashley and Sergio knew each resident that came into the front office I felt like I was home when I first walked through the door thanks to Apex apartments for being very professional I love my new apartment it’s so nice and comfy.

Review 25 (2023-07-31 - Rating: 5)
Lovely place and staff are very helpful.The lady, Vicky, who assisted me in moving in was very attentive and adamant on helping me do so quickly despite the multiple tasks that needed to be done within the short timeframe before closing time.Headache-free from point of contact to move-inWould recommend

Review 26 (2024-06-24 - Rating: 5)
Great experience. Ana helped us find the perfect place and she followed up to see we were happy. I’d definitely recommend! Thank you!

Review 27 (2023-08-11 - Rating: 5)
Awesome! The staff there were extremely attentive and friendly. Tiffany was absolutely amazing in making sure all of my questions and needs were answered swiftly, thoroughly, and was super easy to talk to! Highly recommend! Thanks Tiffany for your wonderful service!

Review 28 (2023-08-06 - Rating: 4)
First impression of these apartments were great. Staff was very welcoming and office looked fabulous. I’ve worked with Shawanda, Regene and Vicky and they gave me over the top customer service. Vicky, had a challenge on her hands the Saturday I went to pick up my keys. There was a gentleman in the office pretty upset about his car being towed & my move-in wasn’t complete. Vicky was able to help us both out without making one of us feel more important than the other. That said a lot about the staff alone. Thanks for working all the hiccups out Vicky and Shawanda. I got all moved in my new home & it’s perfect for me.

Review 29 (2024-11-07 - Rating: 5)
Excellent new property manager... Arnita thanks for being so helpful

Review 30 (2020-08-18 - Rating: 5)
From my application process to move in I have had the smoothest ride. Front office staff is amazing and very resourceful. Ebony was my leasing agent and she is phenomenal, even after my move in ebony makes sure all my needs are taken care of. The neighborhood is peaceful so far, everyone cleans up after themselves for the most part. I would recommend this place to friends and family indeed. Great place to live all around.

Review 31 (2023-08-12 - Rating: 5)
So thankful for the customer service that I received while on the property! Tiffany was amazing and super informative. Explained the process really well and answered all of my questions with detail. 5 stars!!

Review 32 (2024-11-08 - Rating: 5)
Adriana and Arnita were very helpful with sorting out my problems!

Review 33 (2022-01-12 - Rating: 5)
The leasing team had phenomenal customer service. They answered all my questions and very helpful with the entire process. Tim the maintenance guy is very knowledgeable, knows what he is doing, and gets things fixed in a timely manner. Great group of individuals!

Review 34 (2024-03-19 - Rating: 5)
Ana was very nice and helpful. She provided me with all the information I needed to move here! I am very pleased and because of her I’m moving here.

Review 35 (2024-07-16 - Rating: 5)
Ana is very helpful! And she has great customer service she helped me with every question I had and explained everything in detail

Review 36 (2022-01-13 - Rating: 5)
My family rents an apartment here; I’ve had the chance of working with Sergio with some problems they were having with their renewal. I can honestly say Sergio will go above and beyond to help you, and make you feel welcomed. If you’re looking for a affordable and nice place to live at, come and ask for Sergio. He will do his best at helping you with anything you need!

Review 37 (2022-03-08 - Rating: 5)
I went there last week to get information about the apartments. Sergio did an amazing job giving me all the Information I needed. He was patient with me after asking allot of questions back to back. Hes very professional and is respectful. Very kind face to walk in to!!!

Review 38 (2021-12-02 - Rating: 5)
Jazmin was awesome, helpful, and extremely thorough with answers on any questions I had. She also took the time to show me multiple apartments and floor plans to see which one fit my needs the best. If you’re looking for a new home I highly recommend Jazmin.

Review 39 (2022-03-08 - Rating: 4)
I walked in just looking to see if the complex was right for me and was automatically greeted by Sergio, sweet and very helpful man!! I usually don’t write reviews but if you have or need anything from this complex Sergio is definitely the man to ask! Made me feel comfortable with any questions I had and had arrangements with any problems as well.

Review 40 (2024-03-23 - Rating: 5)
Hey I do really love the apartment its all that wanted and my goodness the lady miss Ana Cuellar is very very nice and helpful ❤️ nice place to stay

Review 41 (2025-02-04 - Rating: 5)
Davis was really helpful in the office!

Review 42 (2024-11-21 - Rating: 5)
Wow. Im impressed. Very nice staff

Review 43 (2020-12-11 - Rating: 5)
I just moved in to Apex and Im loving it. Ebony was my leasing agent and she is wonderful. She has a great work ethic and she went out of her way to make sure the process went smoothly. She is wonderful!

Review 44 (2022-01-06 - Rating: 5)
Sergio helped us get into our new apartment. He was very patient and detailed when explaining all of the steps. Overall very fast and kind service. Thank you Sergio!

Review 45 (2024-04-13 - Rating: 5)
Miss Violet is amazing she provided all the information I needed i am definitely applying here this is my first apt !

Review 46 (2020-10-15 - Rating: 5)
I love this place...Veronica is so professional and very sweet. Anytime I need maintenance, they come almost right away. The staff is all around awesome! This includes all of office personnel. Ive been here going on 2 years and havent had any issues.

Review 47 (2024-12-13 - Rating: 5)
This place has turned around with this new manager Arnita 🙏

Review 48 (2019-09-03 - Rating: 5)
My reason for giving 5 stars....Now I must say, I am a firm believer of posting reviews and if all this wasn’t so I wouldn’t post it.... I just moved in and I have ONLY been her for 3 days... I address the issue to the lead maintenance (Jose)that I was having and he came in the apartment looked over everything and within 5/10 mins Fernando/Edgar was there... my oven door wasn’t closing, no hot water was coming out kitchen faucet, tub was clogged, light fixtures in dining room wasn’t working, 2 blinds in sunroom wasn’t opening or closing, my sunroom slide doors wasn’t locking, AND dish washer wasn’t running... these things are maybe small to some people but HUGE to me.... I have to say all these things were FIXED for me !!! Parts were order for a few things but overall I’m definitely satisfied.... and I have read a lot of reviews before I moved in even though they weren’t the best but i decided to give them a try just to see if things have changed and IT HAS....I would recommend anyone to move here!! There is a problem with trash over flowing from dumpsters and I did see a few roaches but it’s nothing that a fogger will not fix...AND the MAINTENANCE TEAM we’re AWESOME!! AWESOME!! AWWSOME!!. last but least Alyrica (leasing agent)and Mrs Ann-(Assistant Mgr) made me feel comfortable and was attentive to all my needs.... I just want to say Thanks to all because I have never experienced such a group of people who could come together as a TEAM and make apartment living a good choice.... Thanks to all and God bless!!

Review 49 (2020-03-16 - Rating: 4)
Friendly Staff, maintenance fixes everything in a timely manner and if it’s going to take long they are upfront and honest about it.Only reason I didn’t rate 5 stars because I’ve asked multiple times for a parking spot under the carport and they told me no their system is messed upBut I now have new neighbors who said they paid for their carport spot....I’d like one ASAP as well. Thanks 🙏🏼

Review 50 (2022-01-07 - Rating: 5)
These apartments are nice, the offices workers are awesome! Don’t let the bad reviews from years ago run you away, come & take a tour.- Quanna

Review 51 (2020-07-03 - Rating: 5)
Ive been living here for a little more than a year. When Ive had issues with plumbing or ac issues the office is always quick to fix it. Veronica is always quick to answer any and all questions.

Review 52 (2022-03-08 - Rating: 4)
Sergio is one of the best apartments managers ever great personality answers all my questions/concerns and was locked out my apartment since I couldnt remember my code Sergio was able to help Me in a timely manner.

Review 53 (2022-01-14 - Rating: 5)
We had a great experience with the office staff, great customer service and had what we were looking for. The community does have an inviting feel and the floor plan was just right for us .

Review 54 (2020-04-07 - Rating: 4)
I was lied @1st by Robin! Was told I there was w/d connection- and there was not! Dis washer issue! Not resolved! Other than than that- couple of a new management but no problems at all! Its very quit and cops are alywas monitoring!

Review 55 (2022-01-14 - Rating: 5)
Maintenance is very bad... nothing gets fixedUpdate they have a new maintenance guy by the name of Tim and he is wonderful hes always willing to help and never complaints about anything hes always in a good mood this is one of the best decisions Apex could have made they have a new guy in the off I think his name is Sergio and he is wonderful

Review 56 (2022-12-16 - Rating: 5)
Tiffany Chevallier is a awesome manager at APEX Apartments she’s on top of every work order and very helpful she really keeps the complex going.

Review 57 (2019-09-17 - Rating: 5)
Desmond was awesome he greeted as I entered the building with the most glorious smile offered us beverages and snacks and a well dresser may I add, showed us a beautiful apartment, I really appreciate Desmond hospitality in making me feel welcomed the property is well kept and if your looking for a apartment, you should come on down an apply with him asap!

Review 58 (2019-09-17 - Rating: 5)
Went on a tour with Desmond at Apex he was extremely detailed and honest. I love the specious floor plans and walk-in closets !!! Thinking about making this community my home thanks Desmond.

Review 59 (2016-06-26 - Rating: 4)
The office employees are great people and will help your move a breeze. They offer lots of specials and apartment options. Ask for Sabrina tell the Edgar sent you ✌

Review 60 (2023-02-20 - Rating: 5)
Toured here a few days ago and Tiffany is absolutely amazing! Definitely love her energy!

Review 61 (2016-10-19 - Rating: 5)
Location is great!! Convenient to shopping, dining, and entertainment. The homes are renovated with black appliances with stainless steel finish, hardwood vinyl flooring. Woo hoo!

Review 62 (2016-12-15 - Rating: 4)
Well this is my second year living in this complex at the beginning it was horrible, butit does not have nothing to do with the staff or the management, its the people that live in here, really bad people... the staff its getting way better also the complex...the girl in the front desk karla shes awesome very professional, respectful, helpful and very nice, also Israel one of the maintenance tech is awesome really fast and so helpful...so thanks and congrats with the improval...!!!

Review 63 (2019-09-17 - Rating: 5)
Desmond was a wonderful person he made you fill very welcome excited to move in he was straight forward a great person to be around love the experience and the apartment are great as well come see him

Review 64 (2024-12-03 - Rating: 5)
Arnita is Awesome and understanding !

Review 65 (2022-12-17 - Rating: 5)
Very friendly and professional staff specially Tiffani is a person who I recommend to ask she will go above and beyond to meet your needs she is the best

Review 66 (2022-01-12 - Rating: 5)
I went to look at the property the staff was extremely nice. The apartment was the size I need. I know I will love the area.

Review 67 (2024-11-27 - Rating: 5)
Man they are helpful and friendly

Review 68 (2020-07-02 - Rating: 4)
So far so good i cant complain 🤷🏾‍♀️ Ebony from the office helped my get my apt quick and in a hurry and was super nice to me and my daughter .

Review 69 (2022-01-15 - Rating: 5)
Pretty good place to live you wont regret. Really Friendly staff by the way.

Review 70 (2022-01-12 - Rating: 5)
Sergio help us greatly get us into new apartment and explain everything very well vs other

Review 71 (2020-07-02 - Rating: 5)
Veronica is by far the best office worker I’ve ever worked with. Always respectful and helpful.

Review 72 (2022-01-08 - Rating: 5)
Sirgeo and Ashley are amazing nothing bad since I’ve been here and they work with you…..

Review 73 (2022-01-10 - Rating: 5)
The maintenance man Tim helped me with my shower. He did an awesome job .

Review 74 (2022-01-29 - Rating: 5)
Sergio was great help in giving me more information into the apartments. Thank you, Sergio!

Review 75 (2022-01-09 - Rating: 5)
Sergio is really helpful. Been here 2 years and the current management company is awesome and helpful

Review 76 (2024-04-20 - Rating: 5)
Very great service ask for Ana C.

Review 77 (2016-11-15 - Rating: 5)
Erin the manager and sabrina are the best they are very professional & friendly I recommend this property!

Review 78 (2022-01-12 - Rating: 5)
Tim is best maintenance man Ive seen in a long time

Review 79 (2018-07-04 - Rating: 5)
Very nice apartment good place to live thanks for da opportunity to live in one of the ptm

Review 80 (2019-10-30 - Rating: 5)
Kimberly is awesome! I tell everybody about these apartments.

Review 81 (2019-11-12 - Rating: 5)
Excellent service, Kimberly helped us beyond measure and couldn’t be more thankful

Review 82 (2020-09-16 - Rating: 5)
They where great. I Thank God for sending his angels 😇. Tiffany Hardin

Review 83 (2019-09-17 - Rating: 5)
Desmond the leasing agent was excelente come check out these apartamento !!!!

Review 84 (2021-10-26 - Rating: 5)
They paint over everything don’t be deceived, run!

Review 85 (2021-12-03 - Rating: 5)
Love love love the apts, MANAGER, office staff!

Review 86 (2016-08-01 - Rating: 4)
Very nice place to live.

Review 87 (2022-01-11 - Rating: 5)
Good guy very very helpful

Review 88 (2014-11-17 - Rating: 5)
I love it

Review 89 (2019-04-18 - Rating: 4)
How bout them chipmunks

Review 90 (2019-11-30 - Rating: 5)
Joust to live there

Review 91 (2022-06-22 - Rating: 5)
Nice place

Review 92 (2025-01-04 - Rating: 5)
We placed an order to change the filter, lamps and burners on the stove and everything changed a lot 🙂..

Review 93 (2024-06-12 - Rating: 5)
I recommend Aero Highlands, a super nice place to live, especially with all the attention from Ana Cuellar. Come, I recommend it, she will help you with all your questions and doubts that you have ❤️

Review 94 (2024-04-18 - Rating: 5)
I recommend that you go to the AERO highlands departments. The day I went to request information, a very friendly lady named Ana assisted me, she always answered all my questions in a good way, which is what we always need most: good customer service: )

Review 95 (2024-04-09 - Rating: 5)
I recommend the Aero Highland community, everyone is very friendly and feels like a home, but especially Mrs. Violet, who is a kind and very dear person to us🥰 and it should be noted that she collaborates with us in everything she can.

Review 96 (2024-04-10 - Rating: 5)
I recommend Aero Highlands, a super nice place that you can call home. The staff is super nice, especially Mrs. Violet, she is very dear and helps me and collaborates with me in everything she can.

Review 97 (2024-03-22 - Rating: 5)
Come to Aero Highlands I recommend the property ask for Ana Cuellar the best experience I already made my application with her a very nice place guaranteed.

Review 98 (2024-05-15 - Rating: 5)
Come here and visit Ana Cuellar at these Aero highland apartments, very good area to live, I recommend them

Review 99 (2024-03-25 - Rating: 5)
I was fascinated by the attention they give you, especially the assistant Ana Cuellar, very attentive to all my questions, I recommend that you look for her to help you, she treated me wonderfully.... thank you

Review 100 (2024-12-31 - Rating: 5)
Ana Cuellar,It is the improvement, come in the urine and ask for her and you will be very well attended, she will solve everything for you and look at your entire request in detail

Review 101 (2024-04-10 - Rating: 5)
I recommend Aero Highlands, a super nice place that you can call home. The staff is super nice, especially Mrs. Violet, she answers all your questions.

Review 102 (2024-04-05 - Rating: 5)
I recommend Aero Highlands, a super nice place that you can call home. The super nice staff, especially ANA CUELLAR, answers all your questions.

Review 103 (2024-04-10 - Rating: 5)
I recommend the Aero Highland community, everyone is very friendly and feels like a home, but especially Mrs. Violet, who helps us in everything.