The Courtyard Apartments

Located in Houston, Texas

Address: 2046 N Shiloh Rd, Garland, TX 75044, United States

Phone: +1 972-495-0348

Rating: 4.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-27 - Rating: 5)
It’s a very nice apartment complex and very Clean and we have a great person in our management office that helps with all of your needs and that makes it a great place to live

Review 2 (2024-12-12 - Rating: 5)
Update: I would like to give props to the new office management. They are doing a good job of communicating with the tenants. I have lived here for years and the last management never communicated with me about renewing my lease. I had to keep reminding them that my lease is ending. Below is my old review and I still feel the same about these apartments.These apartments are the best apartments i have ever lived in. Like some have mention, there is a lot of lighting at night and the apartments are very well maintenance. Highly recommend.

Review 3 (2024-05-09 - Rating: 5)
Location is beautiful and cleaned! I went to look at the apartments and they stunning! The young lady manager there was very helpful, polite and went through all the details with me. I noticed the trees where taken-down and it looks pretty open and clean! For sure I would be considering moving here as soon as my current lease is done!

Review 4 (2024-09-17 - Rating: 4)
UPDATE: I’ve lived here now for 14 yrs. The property was sold and we have new management. It’s not like it was with the previous landlord and management (thus the loss of 1 star). It’s not awful, just different. Management is less present and less responsive- more like most apt complex management. It’s still not a bad place to live.I’ve lived in The Courtyard for about 9 yrs. I should move closer to my job, but I love everything about my apartment. The location is near everything- it’s halfway between 635 and George Bush; the mall, a huge Walmart, Sam’s, and Super Target are a short drive away; all the main pizza shops, and Grub Hub, Seamless, etc deliver to us. The manager accepts my packages so I don’t have to worry about “porch pirates”. The grounds and amenities are always beautifully landscaped and maintained. If I have a maintenance request, it’s addressed within the same day or Angie (the manager) contacts me and explains why it’ll have to be the next day (that’s rarely necessary though). It’s quiet. If you want someplace that has a pool party every weekend, or loud neighbors, this isn’t the complex for you. You won’t regret your decision to live here.

Review 5 (2024-07-03 - Rating: 4)
July 3rd Edit: I have been in contact with management and they have been very professional and polite. They have been providing much more advanced notice for the water shut offs. There has been frustrating aspects about living here, but Im still renewing my lease because its still a great place to live.Quiet place to live. Used to love living here but they have been turning off the water for maintenance very inconveniently without giving much notification. My electronic door lock is also broken (constantly replacing batteries) and it fixed despite reaching out to management numerous times. Management has changed like 3 times over the past two years. If you try calling the office number, there isn’t even an option to leave a voicemail for current residents. The maintenance people are nice and help in a timely manner with the issues within their control (lock isn’t).

Review 6 (2023-12-14 - Rating: 5)
Im so happy I chose The Courtyard Apartments! The Manager Janet is awesome! Very organized and keeps everything on point on the property. The Maintenance guys are always on time and professional. Love this place!

Review 7 (2021-01-27 - Rating: 5)
The Courtyard is HomeThe Manager, G, Vicente, well all of the Staff are so helpful and with great response!The Courtyard is well maintained and quiet, well kept, and a great place to live Quiet and Safe!

Review 8 (2024-03-29 - Rating: 5)
Updated 03/29/2024 - We are now under a different management company (no longer Valiant), and the new property manager and maintenance are excellent. They have really kept residents in the loop about whats going on - communication is clear and timely. Janeth has been fantastic, and my experience with maintenance requests has been stellar. While I still think its important to know that Angie, Vicente, and the company that managed the property has changed (so older reviews are not super relevant), I feel the new management is doing a great job.Original review -Ive lived here since 2018. Be aware that most of the positive reviews are about the previous management. A little over a year ago, the apartment management changed from Luma Corp to Valiant Residential. Angie, Vicente, and the Luma Corp staff were amazing and did great work. The new management...its about what you would expect of any complex owned by a large company. There is valet trash...but it doesnt always get picked up. There is an online work order portal....but Ive had several orders marked completed without any work being done. It is a dramatic change from the former management. I felt the need to add some additional context to the review here, because I often use reviews to make decisions, and I feel people should know that the old reviews do not reflect current management.With Valiant, communication has been poor - there was some substantial work done on the units with no notice to current residents (welding new decorative panels onto the balconies, for example. It is a bit shocking to wake up on a Saturday morning to people clambering over into your 2nd floor balcony, with no notice).In the past, Luma Corp had pest control come around regularly, which kept bug problems controlled. Now, you have to ask for pest control to come out, and Ive seen more bugs than I have in previous years.One of the best things about the Courtyard has been the people - neighbors know each other, there is a community. However, with some of the changes, it seems like a lot of people are moving, so well see what things look like a year from now.

Review 9 (2024-09-11 - Rating: 5)
I love The Courtyard Apartments! The application process was easy and quick. The manager, Janeth was very helpful with my move in process. Such a great place!

Review 10 (2019-10-03 - Rating: 5)
Angie and G were so welcoming and professional from the very beginning - from the first phone call. They valued us, not just as perspective future tenants, but as people - showing us courtesy and respect. Angie knew my family needed a two bedroom and she, as well as G, made it happen. The moment they knew a 2 bedroom was available, they called to inform both me and my husband. I haven’t lived there yet, but The Courtyard is well-kept, clean, and inviting. Angie and her staff have gone to great measures to keep the grounds beautiful and maintained. The amenities are free of clutter and debris. Everything is code protected and I really appreciate that extra level of security. Angie and G were straightforward about fees/requirements and informed us quickly about our application approval. My husband and I both feel our experience with The Courtyard to have been a pleasant one and we really appreciate the care these women showed towards us. That is hard to find nowadays.Thank you ladies!Mrs. Lozano

Review 11 (2018-12-05 - Rating: 5)
During a visit to look and compare apartments for our daughter, We were greeted by the resident Manager. She was very nice and knowledgeable about the residency and surrounding areas. Although she was unable to provide us with what we needed, she recommended other residences in the area. This alone showed us her professionalism and experience. I would recommend the courtyard as a first stop to all looking for nice apartments in a safe area.

Review 12 (2019-10-04 - Rating: 5)
One Saturday morning I took a chance and called the office to inquire on a 1 bedroom apartment. No one answered so I left a message. Well a few minutes later Angie, the manager, texted me! I was surprised to say the least. After a few text messages, emails and then phone calls, I put in an application. Angie is so personable and forthcoming with information. She let me know that I was immediately approved. Awesome! I finally found a place that I love. She made me feel at home and I hadnt even laid eyes on the Apartment complex yet. I flew in from Florida and stopped by to see the apartments. I was very pleased. They are well kept, grounds are very nice and everything looks clean, safe, quiet and quaint.Although, Ive not moved in yet, I am overjoyed with my choice and cannot wait til Im settled in my new home.

Review 13 (2019-01-26 - Rating: 5)
Our son has lived there for almost a year. We made numerous phone calls and sent many e-mails to this area trying to assist him with finding an apartment. Absolutely no other place measures up to the Courtyard. We have visited twice and this complex is extremely well managed and maintained. It is clean with beautiful landscape. The office staff and especially the property manager, Angie, is professional, honest, knowledgeable, and available. You just dont see this very often now days.

Review 14 (2014-12-30 - Rating: 5)
My boyfriend and I have lived in The Courtyard Apartments since August of 2014 and we absolutely love it here. Its a very quiet, well-maintained community of mostly one-bedroom apartments. Angie, the community manager, and Alaina, the leasing associate, are both incredibly friendly and welcoming. Vicente, the maintenance man, has completed all of our maintenance requests the next day and always waves when hes out and about the complex or at his truck. He even came by our apartment on the 12/24 to drop off a package we had at the office in case we needed it for Christmas day! There is plenty of parking for visitors and the community is well-lit at night. Neighbors here are friendly and often wave or smile if youre driving through or say hello if you pass by. They are pet friendly, but, contrary to all the other apartments I have lived in, I have never seen any dog poop in the grass. The pool is well-maintained, as is the tennis court, and there are beautiful, mature trees scattered around the property. Additionally, they offer online rent payment and maintenance requests, which are both very convenient. I can honestly say this is my favorite apartment complex that I have ever lived in.

Review 15 (2021-08-26 - Rating: 5)
I was hoping they had a two bedroom 😩 to my dismay they are fully booked. I have heard nothing but stellar comments about staff and the community. I was greeted by the nicest property manager who told me shes been there 28 years and there are a ton of long term residents. Super quiet area and very clean. I will definitely have to try again in the future as the property is exactly what I was looking for.

Review 16 (2019-01-04 - Rating: 5)
We work with hundreds of apartment communities and Angie and her staff are a true pleasure to work with. They take care of their property and their residents. Safety is what we are focused on with our services and these guys address it as every property management team should.

Review 17 (2017-09-29 - Rating: 5)
The Courtyard has been my apartment home for almost 10 yrs. The complex is quaint & quite, the grounds are beautifully kept. Angie and staff are the best. Theyre friendly, professional, greet you with a smile and always make you feel welcomed to live here. The Courtyard gets an overall 5 rating from me!

Review 18 (2022-01-26 - Rating: 5)
The Courtyard Apartments and the entire Courtyard Team was exceptional! The little extra things they do to show their residents they care is unheard of now days. The entire team knows how to treat their residents and they are to be commended! I will miss this complex, the residents and the staff. Thank You for everything!

Review 19 (2018-02-21 - Rating: 5)
I couldn’t be happier with my decision to live here. It was very stressful finding an apartment, being 13 hours away in Kentucky. What made this move so much easier was the management. Angie is a very kind hearted person who will go above and beyond to ensure your needs are taken care of. Not only is management spectacular, but the apartments are very clean and well taken care of. I love this place already! I highly recommend The Courtyard!

Review 20 (2023-12-11 - Rating: 5)
I called to inquire about a 2 bedroom apartment and Janeth was extremely patient and answered all of my questions. She even offered an opportunity to take a tour of the community. I’m looking forward to moving here and being under her management.

Review 21 (2019-05-31 - Rating: 5)
I have been a resident at the Courtyard now for almost 3 years now. The office staff is wonderful and will answer your questions in a timely manner! The Maitience staff is very quick with repairs and the Team is quick to be of service and will help with ANYTHING I need. I appreciate the peace and quiet I also enjoy while living here at this property.- Thrilled Courtyard Resident5.31.2019

Review 22 (2019-03-27 - Rating: 5)
I moved here from Kentucky nine months ago and never thought Id enjoy it so much. Texas, in itself, is amazing. Nevertheless, my moving experience was extremely terrifying. The property manager, Angie, has fulfilled all of my expectations.Courteous, PROFESSIONAL, and genuine would be the headline for this establishment. 6/5 stars. LOVE this place.

Review 23 (2017-09-30 - Rating: 5)
My husband and I absolutely love living here. Everything we ask for is completed in a timely manner. The office staff are great and the Vicente is super friendly and efficient. I would recommend this property to anyone looking for nice, quiet and clean property with great management.

Review 24 (2017-12-06 - Rating: 5)
We are involved with so many apartment communities throughout the metroplex, and The Courtyard has been one of the best. Angie and her staff were such a pleasure to work with throughout the process of updating the mail center. A special thanks to her and this community, we appreciate your business.

Review 25 (2017-10-03 - Rating: 5)
I have lived here at the Courtyard for over a year and couldnt image living anywhere else. The management and maintenance staff are out of this world. Love my neighbors. Apartments are well maintained and the complex is quite.

Review 26 (2017-10-03 - Rating: 5)
I love living at The Courtyard apartments the management is very hands on with any questions I have. The apartments are very nice and the neighbors are friendly. The manager is a sweetheart and takes care of any of my needs I may have in my apartment.

Review 27 (2017-11-02 - Rating: 5)
This apartment community is amazing the grounds are Immaculate the Interiors are awesome and the staff is incredible. No Community I have ever seen or lived in compares to this one!!!!! I highly recommend this community if you can get into it. Always a waiting list.

Review 28 (2019-12-04 - Rating: 5)
Great location and a small complex. Not a lot of units and I like that. Neighbors actually speak to you and say hi.Angie, the manager, is very friendly and goes above and beyond for us. Great staff all around.Quiet area and maintenance is same day repair in most cases.

Review 29 (2021-03-11 - Rating: 5)
I am a Realtor and do a lot of Apartment relocation. This property is a small and quite complex which makes it very desirable; therefore, it is a little hard to get into. So if you are wanting this location I would recommend calling in advancing.

Review 30 (2017-10-13 - Rating: 5)
Landscaping is always kept up, super friendly neighbors and the staff is amazing! I have only been here for a couple of months and its also my first apartment, couldnt ask for a better place to be in the garland area!

Review 31 (2018-08-28 - Rating: 5)
Ive lived here for almost 2 years and hope to renew my lease and be there for another 2. Best place to live at by far. Such friendly staff too always helpful.

Review 32 (2023-02-17 - Rating: 5)
Really like the floor plan and the location. Michael help us out so much. He was so patient with us. Great experience overall!

Review 33 (2017-08-10 - Rating: 5)
About to renew our lease for what will start our 5th year with The Courtyard. We love it. Not a single complaint!!

Review 34 (2021-01-25 - Rating: 5)
I LOVE COURTYARD, I HAVE LIVED HERE FOR 10 YEARS , MANAGEMENT IS GREAT ALWAYS HAVE TIME TO HEAR WHAT YOU HAVE TO SAY .. IF ANYTHING NEEDS REPAIRED .. MAINTENANCE IS THERE RIGHT AWAY ... AND MAKES SURE YOU ARE A SATISFIED TENANT .. GREAT APARTMENTS

Review 35 (2020-07-09 - Rating: 5)
Perfect and quiet when we did live there, office staff are warm and welcoming and not just there for your money. I’d live there again if I could.

Review 36 (2016-04-09 - Rating: 5)
Amazing maintenance, professional and organized management. Great apartments even if they arent the newest.

Review 37 (2019-10-18 - Rating: 5)
Angie is so great, unfortunately there were no 2 bedrooms available! 😭😭😭

Review 38 (2021-01-25 - Rating: 5)
Office staff are very friendly, polite, and responsive. It is also a great location.

Review 39 (2023-10-11 - Rating: 5)
Very peaceful and super friendly people!

Review 40 (2021-01-25 - Rating: 5)
Excellent place to call home! The staff are always courteous and responsive.

Review 41 (2017-10-13 - Rating: 5)
Love the people who work here! So nice and helpful!!

Review 42 (2017-10-05 - Rating: 5)
Very clean and quiet property

Review 43 (2016-04-30 - Rating: 5)
A great place to live!!

Review 44 (2018-08-29 - Rating: 5)
Nice Quiet Community !

Review 45 (2017-09-27 - Rating: 5)
Quiet and great

Review 46 (2024-05-16 - Rating: 5)
It is an excellent place to live, very quiet and the administration is always aware of the needs of the building.

Review 47 (2024-05-16 - Rating: 5)
I love this place, they treated me very well in the office and the executive is very nice, it is my first choice to live there.