The Alista

Photo of The Alista

Located in Houston, Texas

Address: 10028 Royal Ln, Dallas, TX 75238, United States

Phone: +1 214-349-0611

Rating: 3.1

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Swimming pool

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-22 - Rating: 5)

    The new management is doing great. We needed this change thank you AWM management. The ladies in the office are so helpful Emili Andry Araceli. Maintenance is doing great The guys are active always doing their job. Ever since the new management team got here in October 2024 the property has been looking clean and its been really calm.

  • Review 2 (2025-02-24 - Rating: 5)

    The New management has been doing an awesome job. The property has been looking nicer and clean since AWM management arrived. The girls in the office have made everything easy for us, the residents. Thank you Andry Emili Araceli. The maintenance guys are always on top of any workeorders and emergencies. We definitely needed a new management team in this property. Thank you once again AWM management.

  • Review 3 (2025-02-24 - Rating: 5)

    Thank you for everything AWM Management. We see the changes. Especially with the team Emili Andry Araceli are so helpful. The maintenance guys are always doing their job keeping the property clean. We been here for a few years and AWM management has been the best crew doing everything the previous managements couldnt. Will be renewing and inviting my friends to come lease here.

  • Review 4 (2025-01-30 - Rating: 5)

    Happy theres a new management team. We definitely needed a new management team in this place. I went in for help to make a work order, and Emili showed me how to submit it. She was very nice and helpful.Thank you so much.

  • Review 5 (2024-12-11 - Rating: 5)

    The new management ladies are very helpful, and they respond the phone calls. Also the new maintenance is really good. I just sign another 12 month lease. I was going to move. Now I’m happy. New management ladies. Happy 2025.

  • Review 6 (2025-01-21 - Rating: 5)

    Andry was super helpful! Service was prompt and staff made sure I completed all steps needed to renew my lease! Ive never had any issues that were not resolved quickly! Thanks so much!

  • Review 7 (2024-11-22 - Rating: 5)

    New Management!!Surprise, surprise, our old manager is back!! Thank you for bringing Araceli back, ever since she and her team left its been a disaster here at Alista, I am sure she is going to get things done, shes great at it.My lease renewal is coming up and I have already started to look for a place to move to because I am tired of this management companies and their employees not taking care of us the residents, they just care about getting the money but never fix anything, but since Araceli is back, I am renewing my lease, i have faith and trust in Araceli and her teamI have been trying to get Valet trash service and fees removed. It is useless service. How is this service benefiting us or you? It does not! I walk my trash down to the dumpster my self. It keeps me from having flies and ants at my door from sitting out there all day. When they come they throw the trash in our dumpster which I can do myself. That does not preventtrash from being out side the dumpster.

  • Review 8 (2024-11-15 - Rating: 4)

    PThank you for bringing back our new apartment manager. I have lived her a long time and she was one of the good ones. When she was here before she got things done right and not just patched things like most do. Since we have new management can someone call me in reguards to valet trash. I have been trying to see if this can be removed. It is useless service. How is this service benefiting us or your? It does not. I walk my trash 3 units down to the dumpster my self. It keeps me from having flies and ants at my door from sitting out there all day. When they come they throw the trash in our dumpster which I can do myself. That does not preventtrash from being out side the dumpster. I see your employees cleaning up the mess in the morning. I do not see any benefits. Thanks for bringing back Araceli

  • Review 9 (2025-01-16 - Rating: 5)

    I have been a resident here for along time new management is the best ever since Aracely came back she is doing amazing job here !! I love this new management I highly recommend living here maintenance is doing so good they come fast to your apartment and fix issues thank you New management and the staff is amazing all the girls in office I love there customer service !!!!!!

  • Review 10 (2024-12-18 - Rating: 5)

    The office staff Araceli,Andry,Emili, were absolutely fantastic.Their personalities making the process so much easier even though Im not a very tech person, they patiently assisted me and make sure I felt comfortable every step of the way.The office is lovely,and the team go above and beyond. 🤗

  • Review 11 (2025-01-27 - Rating: 5)

    The new management is doing great. Thank you so much for everything. I went in for a question today and Emili helped me she was so nice and sweet.

  • Review 12 (2025-02-04 - Rating: 5)

    Love it here! The new management is the best. Everyone is so nice all the ladies in the office Emili Andry and Araceli are very helpful.

  • Review 13 (2025-02-03 - Rating: 5)

    Thank you AWM Management youre doing a great job. We definitely see the changes. Thank you Emili for always helping me.

  • Review 14 (2024-06-05 - Rating: 5)

    Overall, I’ve had a pleasant experience here. The facilities are well-maintained and the apartments themselves are spacious and comfortable.What truly sets this complex apart, however, is the exceptional management. Alfred has been nothing short of amazing. He is always attentive to residents needs and goes above and beyond to ensure everyone is happy and comfortable. Whether its promptly addressing maintenance requests or simply being available to chat and offer assistance, Alfreds dedication and professionalism shine through in everything he does.I highly recommend this complex to anyone looking for a welcoming and well-managed place to call home!

  • Review 15 (2024-06-07 - Rating: 5)

    Since the new leasing manager who recently took over Ive seen in a change in operations and the attentiveness to help us residents. Not to mention the recent step up to actually enforce security to do their job. Very respectful man and understands what needs to be addressed in our community.

  • Review 16 (2024-08-29 - Rating: 5)

    Very nice property, love the upgrades on the units and Im in love with the bathroom sinks. Very beautiful bedrooms are a pretty good size and a lot of living room space.

  • Review 17 (2024-06-05 - Rating: 5)

    I recently moved into the Alista apartments and so far, I really like it here. My apartment is updated and cleaned, and so far I have no issues with the neighbors. Everyone in the management office is also very friendly and helpful. I would recommend these apartments to anyone looking for a nice, affordable place to live.

  • Review 18 (2024-04-18 - Rating: 5)

    I recently moved here and love it. The apartments are beautifully designed with modern finishes, thoughtful layouts and with spacious closets The floor-to-ceiling windows allow for plenty of natural light, creating an airy and inviting atmosphere.The management team at Alista Apartments is responsive, professional, and friendly. Maintenance requests are handled promptly, and the leasing process was smooth and efficient. The staff truly goes above and beyond to ensure residents are well taken care of.

  • Review 19 (2024-06-14 - Rating: 5)

    I had a flood in my apartment and within 15 minutes people was at my house Including the maintenance manager. Not only did they fix the problem and cleaned up all the water. The manager took a list of things I needed to be done and it was all done the same day.After living here a year and a few different property managers, I couldn’t be more happy.

  • Review 20 (2024-07-30 - Rating: 5)

    I have to say absolutely amazing the apartment manager . EVERYTIME I’ve had any sort of issue. It was resolved the very same day. He definitely is the heart and soul of this community .

  • Review 21 (2024-06-07 - Rating: 4)

    I have lived here for about three months now and I have to say I really like it. Maintenance is super fast to fix things and management has been very nice. I really like the entire complex and the rooms themselves are really nice and it’s a great bonus the prices they have.

  • Review 22 (2024-04-19 - Rating: 5)

    Recently I moved to Texas and after searching for apartments in Dallas. I came to a conclusion that this place is a good place and I got a virtual tour with AndreaI found the place was quite interesting that I found the apartment and it was even better than what I anticipated. Im very satisfied with their customer service the people who are service the introduced us5 star

  • Review 23 (2024-06-05 - Rating: 5)

    I’ve been living at the Alista for a few months now, and it has been great. The management team is friendly and professional, and any maintenance requests I’ve had were addressed promptly. The leasing process was smooth, and Alfred was a great help. I highly recommend the Alista.

  • Review 24 (2024-10-25 - Rating: 5)

    New management took over 10/21 they been doing amazing thanks You Andrea for your help ! Your amazing 😃

  • Review 25 (2024-06-20 - Rating: 5)

    Ms Viviana, thanks a lot for your service today. I just love the way you handled the whole thing. I pray a lot of people will serve like you. You’re just Amazing ,wonderful lady. Thanks a lot and God bless.

  • Review 26 (2024-04-16 - Rating: 5)

    People will have there own opinions about the complex so take it as is. My personal opinion, the apartments are nice for the price! Ms. Shania was super helpful in solving my concerns here ans getting me the unit I wanted…. Thank You.

  • Review 27 (2024-06-05 - Rating: 5)

    The manager and his team are always very helpful and friendly. I recently had an issue with my apartment due to the storm and Alfred, the manager, took care of it right away. I highly recommend Alista apartments.

  • Review 28 (2024-11-08 - Rating: 5)

    Andry flores Assistant Manager the best here she is been a good helper thanks new management team your doing amazing !

  • Review 29 (2024-05-11 - Rating: 5)

    My experience has been wonderful with staff at Alista since i moved in. Timely responses on work orders or inquiries and kind communication. Very helpful and knowledgeable about the area! Definitely recommend you stop by for a tour if youre in the market for an apartment!

  • Review 30 (2024-06-07 - Rating: 5)

    The apartaments in here are really good as Ive seen. Was a resident there, but had to move. Never had problems when living there, just a little bit of trash. Though the last days I were there there was less garbage, much less.

  • Review 31 (2024-07-17 - Rating: 5)

    Incredible speed and satisfactory response, regarding a problem in the apartment with the air conditioning, Mr. Jose, came and made the air work quickly, this new administration is doing things very well, now they have the team organized and the property clean, Mager Alfred is attentive and willing to help you with any problems, keep it up.

  • Review 32 (2023-07-22 - Rating: 5)

    I stopped by because I was interested in these apartments. Fernanda gave me the tour and was very attentive to every detail. She answered all the questions that I had. My mother came with me and she only speaks Spanish and Fernanda was able to answer her questions as well. I 100% recommend the apartments and leasing with Fernanda !

  • Review 33 (2024-04-26 - Rating: 5)

    Andrea was very helpful and her services including the community tour, follow up emails with all relevant info. was just five Stars ! She makes the process seamless

  • Review 34 (2024-06-29 - Rating: 5)

    Living at The Alista has been a great experience. Everything has been going smoothly, I haven’t had any problems. I’m happy to call this place home! I recommend

  • Review 35 (2024-07-16 - Rating: 5)

    I went to the office because I had a problem with my sinck and they sent jose from maintenance to fix it that same day. Jose and the people from office are really nice and helpful.

  • Review 36 (2024-08-14 - Rating: 5)

    Had a problem with my kitchen and they fixed it right away, came to see the problem and gave me a replacement. Great service here👍 thanks to Carlos and Jose👍

  • Review 37 (2024-06-07 - Rating: 5)

    I had a problem with my mailbox not working and went to the office and Jose got my mailbox fixed within minutes. He handled my problem swiftly. Thanks Jose!!!!!! Keep up the good work!!!!!!

  • Review 38 (2023-08-02 - Rating: 5)

    Management has made great improvements. I’ve been at this property for nearly 3 years and I’ve been quite satisfied with this property. The office staff are great Valentino & Fernanda are courteous and professional representatives of the property.

  • Review 39 (2024-12-23 - Rating: 5)

    Andre is very helpful thank you for helping assistant manager is the best 👌

  • Review 40 (2024-07-29 - Rating: 5)

    The new management is doing great. The maintenance came in today and did a great job. Thank you Jose👏🙏👍

  • Review 41 (2024-04-16 - Rating: 5)

    Came here with my sister to look for an apartment and Ms. Shania Jimerson helped us. She is absolutely awesome. She is very helpful and informative.

  • Review 42 (2024-05-14 - Rating: 5)

    Really great experience the professionalism by viviana left me impressed, explained and showed me around with details and a great attitude, looking forward to leasing in these apts

  • Review 43 (2024-07-03 - Rating: 5)

    The apartments are always very clean and well maintained. Jose and Alfred are doing an excellent job

  • Review 44 (2024-01-11 - Rating: 5)

    I just wanna say that the Alista has been a god sent since I moved here I just love how nice and willing they are to hear you out and help you out Elizabeth sorry if I spelled it wrong but she’s so amazing she needs a raise the way she is so nice and the way her personality makes me feel better about coming in to talk about my account thank you Alista for keeping a roof over my head

  • Review 45 (2019-12-06 - Rating: 4)

    I lived in the townhomes for 15 months. Since there is a new management, I will not talk about the previous ones.I didnt like it when they cut down most of the trees in the complex. Used to have a lot of shades, now it is hot especially in the summer. I was thankful though because we had a hurricane one time. The apartment complex across the street had fallen trees.I hated how they allocated guest parking in townhome side. The bigger spots went to guest parking, those narrow compact spots for the tenants. Who is actually paying the rents? I was told by one of the staffs that the owner did a walk through and chose where the guest parking will be. It makes no sense.Previous management has someone who pick up trash in the surroundings. Now, every morning youll see trash every where.The maintenance are OK in my opinion. They fix what they can and am satisfied.I hated their solar panels because there is no flexibility. You cant choose your own provider for electricity. And you pay a lot more and cant do anything about it. The thing is, these solar panels are expensive and they usually have subscription for technical support. I think that the tenants are paying part of it while the owner gets some kind of tax deduction for having solar panels. One time I paid close to $300 just for electricity... I got 2 bedroom unit. Another problem is that the solar panels are installed in a 4-unit building then the bill is divided by the units. So if my neighbors heater is on 24 hours a day, all I can do is pay.Management staffs are I think great. They are always willing to help. They are doing their job.I never used the pool. I never used the laundry area so I cant comment on those.

  • Review 46 (2023-07-28 - Rating: 5)

    Very helpful and considerate. Fernanda made my move in & application process very simple and moderate! Highly recommend.Fernanda and Valentino were amazing made me feel so welcome.

  • Review 47 (2024-07-06 - Rating: 5)

    The Alista has been great. I couldn’t ask to live anywhere else. It’s all been very professional and it really feels like home.

  • Review 48 (2020-10-07 - Rating: 5)

    Overall, the office staff is great! I applied here in june got approved and unfortunately fell ill with covid and was unable to move in. I loved the town home i was assigned after my tour so i came back and the application process was smooth the second time as well. Myra is amazing she helped me get into one of the two bedrooms available at a competitive monthly rate. The lay out of the complex provides privacy and the gates close it off from the rest of the complexes making it more secure for residents. Response time and follow ups are important from a business stand point and i have been more than please MYRA DESERVES A RAISE! Shout out to BETH as well !!

  • Review 49 (2023-12-13 - Rating: 5)

    The leasing staff is very friendly. Fernanda helped me when I needed help on an update on my work order. Thanks maintenance for your help.

  • Review 50 (2024-01-31 - Rating: 5)

    Leasing was super easy. Fernanda did a wonderful job assisting and communicating with us.

  • Review 51 (2024-04-17 - Rating: 5)

    Very friendly and helped me out a lot made it easy and now I live here so that tells you something. It was good.

  • Review 52 (2023-12-13 - Rating: 5)

    The maintenance supervisor is awesome helped me with all my problems in our unit and the leasing Fernanda was a great help

  • Review 53 (2024-07-18 - Rating: 5)

    Really great service, Jose fixed the stove fast n easy. Great work

  • Review 54 (2023-12-14 - Rating: 5)

    I love how the ladies in leasing office are very attentive and allways working to make living here great ive been a resident but Elizabeth helps me translate my paperwork in spanish when needed thankful for living here !

  • Review 55 (2024-06-07 - Rating: 5)

    I have had an incredible experience with the new management and Maintenance Jose, it is very good now.

  • Review 56 (2024-06-04 - Rating: 5)

    Alfred the manager nd Viviana the leasing agent r VERY GOOD @their jobs..I appreciate them..

  • Review 57 (2020-12-05 - Rating: 5)

    I have been living here on both sides of the properties for more than 4 years and few months ago I was ready to get out of here with the previous managements until... Ms. Brittany Ross and the new management came in. They truly turned everything around since they got here and they helped me so fast that I decided to stay here.Ms. Brittany is always my person to go to because she is always kind and ready to help me and I’m so glad BH Management and Brittany came a long to save the Alista Apartments. Truly a new living experience👍🏾

  • Review 58 (2021-03-03 - Rating: 4)

    I lived here for a year (2020-2021), the management is the same as anywhere else. They struggle to answer phone calls due to the amount of people they are serving but they are willing to work with you and help you out when necessary.Overall their management team is very nice and I recommend checking out the BH management properties.

  • Review 59 (2018-02-21 - Rating: 4)

    I moved in to this pet friendly complex during my battle with Cancer after having to choose to pay a $5000 special HOA assessment or fight Cancer. I chose to fight and after living in my own condo of 15 years the renting scene was new to me, the Alista Staff have repaired everything as requested and it has been just a couple of minor things. Ive never had bugs or rodents EVER! Ive been here a year and a half. They have been due diligent with my request and the new manager Krystin is a get ur done Manager that takes every issue and comment seriously. Ive had a few issues with tenants and their guest parking in the handicap spot but Management got it resolved quickly. The grounds are well kept and they have round the clock security (DPD) to keep the tenants that way. The laundry area is clean and well kept. This is a good community with cooking classes and other classes like self defense etc. Alista takes care of their tenants and I for one appreciate it.

  • Review 60 (2023-07-22 - Rating: 5)

    Hi , just recently visited and felt the need to leave a review . I was helped by Fernanda , she was very very Helpful! She honestly answered all my questions thoroughly even before I asked them ! Thank you Fernanda !

  • Review 61 (2020-08-18 - Rating: 5)

    Since I live in Odessa TX and Im relocating to Dallas to go to school, I was not able to go look for apartments in person. I wrote countless emails and tried to set up virtual tours with several apartment complexes, but many did not take me serious or would take weeks to respond. Nonetheless, the Alista employees were great. They got my lease set up in no time. They kept in touch with me and answered all my questions. I strongly recommend them. Britanny was my leasing consultant and she was very professional.

  • Review 62 (2023-12-13 - Rating: 5)

    The leasing office is very professional especially Fernanda, she was very respectful and helpful. I would fully recommend coming here and speaking to Fernanda.

  • Review 63 (2020-01-31 - Rating: 5)

    I have lived here almost two years. I am very pleased with the management. They have always been kind and courteous to me.Things have changed, but they are trying to make it better.

  • Review 64 (2018-01-13 - Rating: 5)

    I moved to Alista last minute because I couldnt find a dog friendly apartment and I had no intentions of leasing my previous apartment again. But it was a great choice bc I absolutely love my townhome. My 13 Month old Pitbull loves it too. Spacious kitchen for my wife, turned the spare room into an office, and my dog has a backyard patio where he can run around freely and joyfully. I havent seen a single roach here, and my utilities are pretty low ($140 or less a month for everything). All in all its a great place to live, great location & management that are actual human beings. If you have the income I recommend you get a town home, you wont regret it especially if you have a dog.

  • Review 65 (2024-07-29 - Rating: 5)

    Alfred and Shania are the best managers and get things done.

  • Review 66 (2019-03-22 - Rating: 4)

    They are under new owners and management!I have been here over a year. The.prior manager was VERY rude and uncaring. Continually harassing for absolutely no reason.New management has been very courteous and accommodating. I look forward to the future!

  • Review 67 (2024-07-31 - Rating: 5)

    Today Jose came in and fixed my ac problem and refrigerator issue I was having

  • Review 68 (2019-08-23 - Rating: 5)

    Love the new colors & office team! They are making so many positive changes. I’m looking forward to continuing watch all of the great things ahead for the community!!

  • Review 69 (2020-11-16 - Rating: 5)

    These are apartments are great to stay in,they try there best to go above and beyond for there tenants, they work with you if to get behind on your rent and try to do any and everything to help you get the resources you need..And mrs Shara Cowart you rock you are very kind and sweet please keep up the great job.

  • Review 70 (2024-06-08 - Rating: 5)

    Alfred was incredibly nice & such a great help. Would 100% recommend!

  • Review 71 (2023-12-13 - Rating: 5)

    I just wanna say Marc, Elizabeth and Shania are super nice and helpful always when I go into the office!!!!

  • Review 72 (2020-10-12 - Rating: 4)

    I stopped by to check out the complex and was greeted by Myra. She was attentive, informative, and professional. I did not move here but did want to let management know what an asset Myra is.

  • Review 73 (2023-08-16 - Rating: 5)

    Kennedy and Valentino were amazing to talk with very easygoing. They made apartment hunting fun.

  • Review 74 (2023-12-20 - Rating: 5)

    Had a great help by Elizabeth leasing agent helping me with my move in and tour !! Great customer service !!

  • Review 75 (2022-01-24 - Rating: 5)

    Now that this property is under new management it seems to be moving the right direction. the manager is very helpful and hands-on with everything and the property is getting a renovation Im happy for that.

  • Review 76 (2022-06-01 - Rating: 4)

    These apartments are in pretty bad condition but the new management seems to be solving a lot of the issues thus far.

  • Review 77 (2024-05-01 - Rating: 5)

    Has lived here for the last year and every things been great

  • Review 78 (2023-03-24 - Rating: 5)

    I had an amazing experience with Fernanda she was so helpful and polite to answer every single question I had I highly recommend speaking to her if your looking for something

  • Review 79 (2024-01-10 - Rating: 5)

    Thank Shania she always welcome me with open arm and always handles ever things I need when I come

  • Review 80 (2019-04-10 - Rating: 5)

    The New Manager Trenton and his staff are a great addition to the property. They are getting things done correct and quickly.

  • Review 81 (2020-10-10 - Rating: 5)

    MYRA!! If this was an uber service id give her five stars her communication on point just everything she moved me and my son sooner than any other apartment

  • Review 82 (2024-06-08 - Rating: 5)

    Very nice place I love it. Thank for the help. I recommend 100 %

  • Review 83 (2023-12-08 - Rating: 5)

    I liked the person who helped me, Fernanda Novelo, was really kind and efficient!

  • Review 84 (2023-06-15 - Rating: 5)

    I came in Valentino helped me with application and made me feel very comfortable and free to be myself

  • Review 85 (2016-02-17 - Rating: 5)

    I move in on Friday , Excited and Its beautiful only downside is management is always backed up so its really hard to contact them. But they are very helpful

  • Review 86 (2022-03-02 - Rating: 5)

    The new managements are the best day officially helped me and my family out they fixed up everything they are literally changing the whole place

  • Review 87 (2021-02-26 - Rating: 5)

    I Debra Clark live in the alist of apartments and they have been so helpful I appreciate them from the bottom of my heart I will recommend anybody to come over here cuz I really do appreciate them and I want to thank them from the bottom of my heart

  • Review 88 (2022-01-21 - Rating: 5)

    They may have gotten new staff in the office, the person I spoke to was very helpful. The office staff was great!

  • Review 89 (2023-06-06 - Rating: 5)

    The best experience everybody was nice Valentino was so helpful it was his communication and the effort thank you again

  • Review 90 (2023-07-21 - Rating: 5)

    Fernanda toured us and is amazing !! answered all our questions and knew everything about the complex

  • Review 91 (2024-01-31 - Rating: 5)

    We loveeeeddd miss fernanda in the office she was excellent!!

  • Review 92 (2023-07-21 - Rating: 5)

    Valentinos service was great and fast. The gentleman answered any questions I had and was very knowledgeable.

  • Review 93 (2017-06-22 - Rating: 5)

    The front end staff are nice people. I am only doing this review because of them and the big man at front desk. They always try to help.

  • Review 94 (2021-01-20 - Rating: 5)

    Shara is awesome and helpful to her tenants. She goes above and beyond her job. Well done.

  • Review 95 (2019-03-31 - Rating: 5)

    They are under new management and we have definitely seen a change in things! They office staff are actually nice and get things done!

  • Review 96 (2020-12-05 - Rating: 5)

    The entire staff was very friendly and aggressive with adding me to community I am very appreciative in their effort as a team collectively

  • Review 97 (2020-10-08 - Rating: 5)

    My HG Referred me I’m not sure it if it was Myra or Brittany but when I say those ladies in the that office may not pick up the phone / answer the door but they do call back and get the done job man .

  • Review 98 (2023-03-24 - Rating: 5)

    Mesi is great frfr!! She got us taken care of.

  • Review 99 (2022-03-02 - Rating: 5)

    They finally came and fix everything thank you so much to the new management you guys are the best

  • Review 100 (2022-03-02 - Rating: 5)

    The new management is the best they’re fixing everythingThank you so much ❤️

  • Review 101 (2020-11-19 - Rating: 5)

    Myra was amazing she helped me a lot and answered all of my questions

  • Review 102 (2020-12-04 - Rating: 5)

    Beth is a awesome property manager , it is awesome doing business with her.

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