Stonehaven

Located in Houston, Texas

Address: 15301 Northwest Fwy, Houston, TX 77040, United States

Phone: +1 713-466-4700

Rating: 3.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Swimming pool

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-13 - Rating: 5)
Cristina and Tosha were very helpful and professional. The application was easy and smooth. Got approved the following day !!

Review 2 (2022-12-02 - Rating: 5)
Very satisfied with the new maintenance employee and the new office staff Cristina the new leasing person and the office manager for their prompt and efficient reply towards maintenance request. Also the new outlook of The Stonehaven Apartments looking very clean regarding the landscaping the garbage that are looking clean and healthy for all tenants compared to four months ago maintenance.

Review 3 (2018-02-07 - Rating: 5)
Update: I changed my one star to 5 stars. Because management has taken a 360 degree turn. I love new management, they are polite and attentive, theyve solve every issue Ive come across, before new management took over. I use to complain or ask for maintenance and I would be ignore. Now I feel like I do matter. Apartment are lovely, clean and well maintained. No bugs do to constant pest control visits. There are a few issues I have such as kids running outside at all hours of the day, dogs pooping all over the yards, and sometimes loud music, that being said, I believe its getting better. Ive been here since 2011, and this team of management is by far the best... ❤️ Keep up the good work and Ill stay a bit longer. 😁

Review 4 (2022-07-25 - Rating: 5)
I been living here for 2 years I was gonna move out due to the complex getting bought out any times during this pandemic. However since April 2022 Mrs.Roxanne and Ty came to the complex. These two women has made the apartment much better. Working so hard to fix the issues the other companies has left behind. I got behind on my rent and they worked with me not putting me out. Having a caring and heart Very good people to be in here working for this complex. They make living here much better for all the tenants.

Review 5 (2023-10-27 - Rating: 5)
Been here for 5 years now and I couldn’t be happier. Maintenance is super responsive… even for minor work orders they usually come same day. Love the manager Tosha! Everyone is super friendly in the office!

Review 6 (2018-05-30 - Rating: 5)
Haaaallelujah!! Sue is the best property manager I have ever experienced. She will drop everything to make sure my needs are met. She’s great with the children. Sue, and staff are always friendly and attentive. My packages are always cared for until I can pick them up. The Stonehaven property is always well kept. I’ve been at Stonehaven for almost 4 years and I’m just delighted about my community....my home.

Review 7 (2019-02-20 - Rating: 5)
Best Apartment Community that Ive lived in since I moved to Texas 4 years ago! Management, Leasing Staff and Maintenance are amazing! Sue the Property Manager is always attentive to my needs. Kylik and Kayleigh are great office staff. Stonehaven is a clean and friendly place to live :)

Review 8 (2018-11-23 - Rating: 5)
Susan is Awesome and very professional! She definitely has your best interest at heart.. Haven’t moved in yet, but soon and I Excited. Stonehaven apartments are nice. But above all is the Staff and great schools in this district. As a mother, I’m overwhelmed 🙂Thanks Ms. Susan and staff for Always being so kind

Review 9 (2020-01-29 - Rating: 5)
I’m so very excited to move here with Susan and Kayleigh! When I first walked in Stonehaven I knew this would be the place for me these are the most kind and professional people ever.They make you feel very welcome!! I would say if you want to move here u want be disappointed. The apartments are very nice quiet. Susan is the most up lifting sprint you would love her. I’m super excited!

Review 10 (2019-10-16 - Rating: 5)
My experience here at Stonehaven has been awesome. Ms. Sue (the property manager), alone with Kaleigh and Elizabeth are always professional and pleasant. The property is very well kept.. always in immaculate conditions, and the landscape is beautiful. I am very pleased with my experience here.

Review 11 (2019-06-21 - Rating: 5)
Im looking to move from out of town, and when I called to inquire about this property, the staff was extremely courteous, very knowledgeable, and went above and beyond to help fulfill my needs. I was beyond impressed with how helpful this propertys staff was to ensure every one of my needs were met in what I was looking for. These people not only know their job, but they went the extra mile to ensure I had all the information I needed. I highly recommend this property!

Review 12 (2018-10-05 - Rating: 5)
This place is so beautiful inside and out, but what makes it even more wonderful is the staff. I called and spoke with Mrs. Kimberly, she gave me all the information I needed and convinced me to come on in to see the property. Mr. Kylik took me on a tour of the property answered all of my 101 questions and made me feel that this would be a great place to call home for me and my daughter. Then I sat with Mrs. Susan who is the property manager and she went over and beyond to help me with my application process. As I was sitting there residents where entering for various reasons but what stood out the most to me was that fact that she knew each one as they entered by name! Wow that is so awesome! Mrs. Susan, Mr. Kylik and Mrs. Kimberly all have compassionate hearts and are willing to help out in anyway, I can’t wait to sign my new lease with Stonehaven!!!!

Review 13 (2019-02-13 - Rating: 5)
The apartments are amazing! Down to the office staff, Ms. Susan, Ms. Kayleigh and Mr. Kylik everyone was very helpful and answered every question we had. The Property is very clean and well maintained i give this apartment complex a 5⭐️ Rating, keep up the good work you guys are doing a wonderful job in the leasing office and on the property.

Review 14 (2018-06-21 - Rating: 5)
Ms Sue is such a sweet individual. She works really hard keeping the apartments looking good inside and out. Each time Ive had an issue which isnt many, the office has taken care of it in a timely fashion.

Review 15 (2019-07-05 - Rating: 5)
I absolutely had a wonderful experience with the staff members. Sue, Kayleigh, and Elizabeth made me feel welcome since the 1st visit. They worked with me from beginning til end, thank you ladies it was a pleasure to work with the 3 of you!!!

Review 16 (2018-04-05 - Rating: 5)
I absolutely LOVE this place!!! The staff, maintenance guys, and of course our lovely office manager Mrs.Susan!!!❤ When I first moved here I wasnt quite sure how it was gone be living here but I must say Im very IMPRESSED!!! Mrs.Susan, and staff are very attentive to whatever you need done! All you have too do is ask, and its taking care of SERIOUSLYYY!!! Im happily renewing my lease, and proud that Ive chosen STONEHAVEN APTS. to be my home!!! Thanks Mrs.Susan, and staff youre AWESOME!!!!

Review 17 (2018-03-03 - Rating: 5)
Definitely a Family place to look into. Front desk are extremely helpful and manager is an enthusiast to have around. Initial application was done quick and swift with help from the staff. Community is well kept. This is why I give it 5 stars and it exceeds more than my expectation.

Review 18 (2019-03-13 - Rating: 5)
I have never met such nice people the hounds are beautiful. It seems very quite. I will give them a 5 star. Kayleigh is so sweet and joyful. I know this is going to be a nice place to live

Review 19 (2018-10-18 - Rating: 5)
My husband and I took a tour here today. The staff was extremely helpful, and very kind. The apartments are clean, and well maintained, as is the property.

Review 20 (2018-10-01 - Rating: 5)
Kylik and Kayleigh are the best!!!I am moving to the Houston area and I have been all over Houston apartment searching and when I came to these apartments they were so nice and helpful. It has been stressful trying to find somewhere to move but they took away all of my worries and assured me that I came to the right place and so I am hoping and praying this will get to be my new home. Thank you so much Kylik and Kayleigh for the wonderful experience!

Review 21 (2018-09-27 - Rating: 5)
I just moved in a few days ago, I am very impressed with this place. Management is the best! I’AM LOVING MY NEW PLACE!!!! Beautiful place to stay. Susan, Kylik and Kayleigh work hard to resolve any matters you have. They are super nice and friendly and welcome me like family. I recommend StoneHaven Apartment.

Review 22 (2018-04-08 - Rating: 5)
I went to inquire about this complex this was the best front office staff I’ve ever visited in all the 11yrs of living in Houston. They all made me & my grandkids feel like family. No rude comments or faces pure pleasure & the complex was very well maintained

Review 23 (2018-06-30 - Rating: 5)
I love the attention of new Management. Sue and all her stuff are very helpful. They had made a big change to this apartment complex.😀

Review 24 (2015-08-28 - Rating: 5)
I Lov that the apartment are big & spacious, Lov the appliances hard wood floors. Lov that it has full size Washer & Dryer. I strongly thinking about my next move/Home would be Stonehaven Apartment.

Review 25 (2019-07-26 - Rating: 5)
Sue Kayleigh and Elizabeth are really awesome. I’m such a happy new resident. And my apartment is beautiful !! Thank you so much ladies

Review 26 (2019-02-15 - Rating: 5)
Really Really nice apartments to live in..I highly recommend these Apartments..I have been here since September 2010.. When the other managers were here..I did not like them at all..but being the humble person I am I just stayed my distance..I believe in my heart they were stealing the money..because nothing was done here in these apartments..any and everybody came thru when they wanted to and how they wanted to..i had a filthy dirty carpet in my house for the past 8 and a half years..and it wasnt replaced until Ms.Susan got here which by the way Is Apartment manager.. The apartment manager and assisting manager..Ms.Susan and Kayleigh are two really sweet individuals..They are all about their Residents..The maintenance guys are cool as well..Work orders are always done on time..And I can honestly say these apartments did a 100 percent turn around for the better ever since the takeover of new management..Laundry Room is 100 percent functional..although I have my own washer and dryer..I still see the difference they been painting changing floors mini blinds..Counter tops etc..Im currently having my tub done over tomorrow just to make sure it stays in tip top shape i love those two ladies..they are not here to mess over you at all..but I promise you they are here to help..They helped me out a lot in my time of need..I highly recommend moving here to StoneHaven Apartment Homes..I promise you wont regret it!!..Kalik is Awesome as Well..Very Very sweet and Cool Leasing Agent..I just love the Entire Staff!!..

Review 27 (2019-07-02 - Rating: 5)
Just moved in to Stonehaven the apartment have a nice pool and the staff members welcome u with a smile to make u feel comfortable and the apartment have nice colors to them

Review 28 (2019-02-20 - Rating: 5)
Kylik was a great help loved the spacious floor plans.All the staff were great at answering my questions. Thanks stonehaven

Review 29 (2018-04-19 - Rating: 5)
This property is so lovely!.. The staff exude wonderful customer service. The pool and the gmdog park are winners for me!

Review 30 (2018-10-19 - Rating: 5)
I’ve lived at Stonehaven for 2 and 1/2 years and the leasing office staff has always been amazing!

Review 31 (2019-06-21 - Rating: 5)
The staff was knowledgeable and courteous when I inquired about moving there. Will definitely check with them again next time Im in town!

Review 32 (2019-09-14 - Rating: 5)
Sue, thank you so much for going the extra mile, you’re an amazing person, so helpful. This world need more people like you. Thank you once again.

Review 33 (2019-07-02 - Rating: 5)
I just moved to Stonehaven we have this kids area so they can chill and play games on the computers and right next to it there is a pool so your kids can go for a swim to

Review 34 (2017-09-12 - Rating: 4)
Most issues fixed but nice apartmentsNot old

Review 35 (2019-09-06 - Rating: 5)
I’m giving a 5 stars to Liz she do a good job.

Review 36 (2020-09-29 - Rating: 5)
We have the worst Management ever now that Susan is gone....Nobody answers the phone or responds to Messages anymore😔 I miss the old crew...