Spicewood Crossing Apartments

Located in Houston, Texas

Address: 2925 Keller Springs Rd, Carrollton, TX 75006, United States

Phone: +1 972-418-6259

Rating: 4.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Swimming pool

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-06 - Rating: 5)
We lived here for a few years. Have to say it was great. Great location, staff is amazing. Best place we ever rented at. We really enjoyed our time there. Shout out to the maintenance staff, they are awesome. Never had any issues. Even when we had any the office staff was always very accommodating and attentive. Only left because we bought a home. Otherwise we would have been more than happy to stay.Thank you

Review 2 (2023-06-07 - Rating: 5)
By far this is the best place I have rented from. Betsy is amazing. The entire staff is amazing. They take care of the property and the residents with grace and perfection. I really like my neighbors and the grounds are kept immaculate. I feel safe and have had a great experience If you are looking in the area then this is the place. Thank you Betsy and the staff at Spicewood Crossing for a wonderful year!

Review 3 (2025-03-02 - Rating: 5)
Best apartment I have lived at. We have to move away, but if we were staying in the area would definitely renew the lease

Review 4 (2024-06-02 - Rating: 5)
The only reason I moved from Spicewood Crossing was because it necessary to move out of state. Living here was a positive experience, and its also a very nice property your canine pal. The (exceptional) office and maintenance staff are friendly and take care of work orders immediately. The grounds are very well maintained. Definitely five stars!

Review 5 (2024-05-25 - Rating: 5)
Very pleased with Spicewood Crossing Apartments. Maintenance issues are quickly resolved, thanks to Elder! Clean grounds. I have lived here for 6 months now and always felt safe: gates are working, we have constable living on a premises.

Review 6 (2024-10-15 - Rating: 5)
Been at Spicewood for 20 yrs.and I have no regrets..great office(Betsy)great maintenance(Elder)overall Id stay another 20..5 stars from here.

Review 7 (2024-06-09 - Rating: 5)
Besty H.at Spicewood Property has truly set the gold standard when it comes to leasing managers. From the moment I walked into the property, her warm smile and genuine kindness immediately put me at ease.Bestys consideration for my needs was evident throughout every step of the leasing process. She took the time to listen attentively to my requirements and preferences, ensuring that she found the perfect fit for me. Her patience and understanding made me feel valued as a client, and I never once felt rushed or pressured into making a decision.What truly sets Besty apart is her extensive knowledge of the property and the surrounding area. She was able to answer all of my questions with confidence and clarity, providing invaluable insights that helped me make an informed decision. Her professionalism and expertise instilled a sense of trust and reassurance, making me confident in my choice to lease with Spicewood Property.Overall, Besty H. embodies the epitome of exceptional customer service. Her kindness, consideration, and knowledge make her an invaluable asset to Spicewood Property, and I cannot recommend her highly enough to anyone in search of a leasing manager who truly goes above and beyond for their clients.And most of all the property is beautiful, quite,and well kept all these things are done from the love of her staff!B. Maxwell

Review 8 (2024-07-30 - Rating: 5)
Trying to make an update I accidentally deleted my previous review,😅😅😅 although nothing has really changed, the moving process was extremely smooth, the keys were delivered at the agreed time and Betsy was friendly and informative as always, the apartment was spotless, everything very clean and in good condition, the complex is quiet and well maintained, I hope that our time here and the experience continues to be as good as until now, we are truly delighted with our new home.

Review 9 (2019-10-03 - Rating: 5)
I lived at this complex for three years and I could not endorse it highly enough. The beauty and cleanliness of the grounds, the quality of the apartments, the professionalism and friendliness of the staff, the wonderful neighbors all made this the best apartment-living experience Ive ever had. Elder and the maintenance crew hopped on issues quickly and thoroughly, we never had to report something broken twice. I would have lived here well into my 70s if I could have.If you are apartment hunting, look no further. This is the best place to live in North Dallas.

Review 10 (2022-07-08 - Rating: 5)
Spicewood was one of the best complexes. We only moved because we bought a home of our own. We stayed in one of the spacious townhomes. Betsy and the office staff made it a point to be accommodating and professional. Even through the whole closing process with our home, they were flexible and understanding. Then theres the maintenance crew. Mr. Elder is a gentleman and excellent at his job. He is prompt and polite. After 7 years and 4 different complexes, this was finally the hidden gem. If you are looking for a place to call home, call Spicewood.

Review 11 (2020-05-06 - Rating: 5)
A good apartment community starts with the management and maintenance. This is what Spicewood Crossing has. A reason why we called Spicewood home for many years. Betsy and Elder really are sweet people that make you feel like they want you to live there. If we had any problems with our apartment, the maintenance request were handled professionally and quick. The community was kept clean, beautiful and quiet. If you are looking to find an apartment to call home, this would be where I would start.

Review 12 (2023-04-15 - Rating: 5)
Great place to live, I lived there for 2 years and anytime something went wrong. Maintenance came and got it repaired very quickly. Great staff, really friendly and helpful group of people that cares about the community. Havent had any major problems in my stay. Its convenient and quiet, so if you are looking this is a nice place to check out.

Review 13 (2016-08-03 - Rating: 5)
My husband and I loved these apartments! Betsy in the office is very kind and helpful, the maintenance guys are on top of their game; any problems were fixed within a few hours. Lovely and safe neighborhood, the grounds are well maintained, and parking was rarely a problem. On top of it all they have amazing cookies in the office all the time.

Review 14 (2019-11-20 - Rating: 5)
Amazing complex, Betsy has always been of great help. I am on my 3rd lease with the community getting ready to go for a 4th lease. I have never had a single complaint with the community, everyone here is extremely friendly and Elder always responds quickly to maintenance calls. I have never been with a better community.The only thing I could ever ask for is another dumpster for trash as the single dumpster we have always overflows by Monday. Other than the its always quiet and there is no issues with any crime here. I am proud to call this place home.

Review 15 (2015-12-05 - Rating: 5)
My wife and I loved living there at Spicewood Crossing. Due to unexpected and unplanned invents we had to move. We loved it there so much and wish we where still living their in our beautiful home. Everyone that lives there or get the chance to. Do it the management and maintenance employees are the best you will ever meet. I want to thanks Lawrence for giving us the opportunity and pleasure of living on your beautiful property.Jerry & Jeanette Kenney

Review 16 (2017-05-01 - Rating: 5)
I have lived at Spicewood Crossing for almost 1 year and Ive loved every moment of it. The staff is absolutely wonderful and the couple of times Ive had maintenance issues a resolution was made quickly. I am going to truly miss living at Spicewood Crossing but youve set the bar very high for me and I hope my next community will provide the same level of service as you have.

Review 17 (2015-09-15 - Rating: 5)
My Family and I have called Spicewood Crossing home since moving to the Dallas area four years ago. We absolutely love the Spicewood family. Ive read most of the reviews from other residents and former residents and I get it. I can understand their frustration with noisy neighbors, dumb policies for dna testing and etc. One thing I will say though is that the management team did a great job of managing the property and attempting to balance the many many priorities of a very demanding and diverse community. Many residents confuse a Leasing Office with a concierge service and expect the leasing managers to kiss their asses and bend over backwards to accommodate their every need. I know that the management team may not be the most personable and may have their weird qwerks at times. I like to approach every situation looking at it from the others point of view. Most of the time that you need to call or communicate with a leasing manager its because of a problem or to have an uncomfortable $$ rent discussion. Having to deal with that type of negative communication will take a toll on a person and make them want to be distant so as to not make any more enemies.If you do decide to call Spicewood Crossing your home, be sure to befriend your management team. Support them on the many monthly events that they host and most of all BE UNDERSTANDING of the pressures that they deal with on a daily basis in order to make you and your home safe and comfortable.Ill come down off my soapbox and will stop defending the management team and talk about the actual property now.The landscaping and grounds of the property have always been beautiful and kept up regularly. There are a few rude residents that do not pick up after their pets, but the majority are very responsible (shameful bad apples). The maintenance man is VERY friendly, VERY efficient and extremely helpful. My kids loved Mr. Elder. My only complaint about the property is that they do not have 3 bedroom townhomes so that my family and I could have stayed with them much longer than we did. Everything about this property was perfect, we just wish we had more room for our growing family.Absolutely fantastic property and if you do decide to live here or anywhere for that matter make sure you befriend your leasing office team and I guarantee you a great experience.

Review 18 (2016-06-03 - Rating: 5)
Great apartment, good size, covered parking and garages. Friendly and professional staff. Prompt and courteous maintenance staff. Competitive price. Perfect location with access to restaurants, Dallas North Tollway, 636 and the Galleria. Enjoy living here for the past 3 years.

Review 19 (2013-08-12 - Rating: 4)
Great place to live. Overall quiet, residents respect one another, management is attentive, and its stays clean. There is a great value in the amount and quality of apartment you get for the pricing. If you sign a lease, feel free to write my name down as a referral.

Review 20 (2021-02-25 - Rating: 5)
Great Place to Live!!! I lived here for over 5 years and Betsy and Elder(and crew) were amazing!! If I didn’t have to relocate due to work I’d still be living here!! Thanks Betsy and Elder for being the BEST💯.

Review 21 (2020-12-08 - Rating: 5)
Loved these apartments, everyone at the front office was really nice and helpful, as well as the maintenance man he always went above and beyond for anything we needed fixed. I moved to be closer to work but Thinking of moving back here again.

Review 22 (2017-05-03 - Rating: 5)
Ive lived at Spicewood for ten years and have no plans to leave. Its an awesome home with an excellent staff, a loving community.

Review 23 (2015-02-19 - Rating: 5)
We love it here! Neighbors are wonderful, management has been amazing, we dont ever want to leave.

Review 24 (2017-04-24 - Rating: 5)
The best apartments in the Dallas area! The staff are just like family. Im going to miss it here :(

Review 25 (2022-08-24 - Rating: 5)
Great management, great maintenance staff, overall great experience living here

Review 26 (2023-10-06 - Rating: 5)
Very peaceful and spacious units and comfy

Review 27 (2020-11-24 - Rating: 5)
Such a beautiful community, and a really super team in the office!

Review 28 (2019-08-02 - Rating: 5)
I would recommend this complex to anyone.Betsy is the best.

Review 29 (2017-11-04 - Rating: 5)
I like everything about Spicewood Crossing

Review 30 (2020-07-25 - Rating: 5)
I loved loving here

Review 31 (2023-07-10 - Rating: 5)
Excellent quiet apartments and with the best management team, they solve everything very quickly and a very safe place, I love them