South Pointe Apartments

Located in Houston, Texas

Address: 12660 Jupiter Rd, Dallas, TX 75238, United States

Phone: +1 469-717-4628

Rating: 2.1

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Hot tub
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-15 - Rating: 5)
This apartment is pretty good to live in for the most part. I am here with my family in a two bedroom 2nd story unit. The management here is helpful and maintains the apartment grounds and walkways pretty well. It is clean and the apartment looks good. I like the amenities here and it is quiet place to live. And specially love how attentive everybody in the office are always so kind and with a smile always make me feel welcome.

Review 2 (2024-09-16 - Rating: 5)
I will like to commend Ms. Evian Blackwood. Shes been very helpful in the way she assisted in resolving my issue when my apartment was affected by the last storm. Shes always attended to me promptly.

Review 3 (2024-11-11 - Rating: 5)
I have been at south pointe apartments since June. I can say I love the staff and I have noticed the improvement on the property. The staff is great.

Review 4 (2025-02-06 - Rating: 5)
JULIO and Luis are so committed to their job and very good workers we ve got.

Review 5 (2024-07-18 - Rating: 5)
Thank you Tiffany for assisting me with the information I needed today. You were amazing! I also want to thank Evian and Shuntia for always helping us residents when needed. I love our new staff. They are always professional, willing to help and have made so many good changes to the community. I appreciate you guys so much!-Alexus E.

Review 6 (2025-02-05 - Rating: 5)
Julio hes the best hard worker gets the job done gd guy

Review 7 (2021-03-29 - Rating: 5)
Ive been here 13 months and I love it here, I renewed my lease. Dont have roaches really I cant complain. Its really a nice environment. The people in the office have been really nice going out of their way to make you feel really good and always on top of any issue Ive had which I appreciate. I just love it here 💝😍

Review 8 (2018-07-19 - Rating: 4)
After a year living here really didn’t have complaints I did have roaches when I first moved in but if you manage to clean frequent they’ll go away so roaches wasn’t a problem for me, although prices are kind of high here I think it balances out compare to other apartments, 4 stars cause it has its pros and cons, but my journey here will end September. Not a bad place to live at

Review 9 (2019-10-02 - Rating: 5)
This place has been amazing so far, definitely everybody in the front office. Sophia especially, she is definitely the go to person for everything and Kesha too(sorry if I didn’t spell your name right love). Whatever situation your in they will work with you and help you out to the best of their ability. They’re extremely professional and courteous. I hope to see both of them managers of the property one day, cause then I’ll end up staying longer than just 2years.

Review 10 (2024-04-01 - Rating: 5)
I know theirs been many bad reviews but for me and my family it has been good we move here back in march of 2023 and its been a good 1 year at the moment my only complain is the homeless people walking around at night i hope manegement and owner secured more this property and i want to thank the young lady at the front office ( viridianna marroquin) she was really helpful with solving some of my problems and concers

Review 11 (2019-08-08 - Rating: 5)
Im moving to the Dallas area and against my better judgement from the reviews this apartment is in the area that I will be working, so I decided to give them a call. I spoke with a lady named Sophia that assured me the property is under renovations and they are working to improve the complex. She offered me a great move in special and was very informative. She walked me through the online application process. There were some discrepancies with the pricing and application fee. Sophia assured me it would be taken care of and to try back by the end of the day. I received a call back from her the next day letting me know all is up and running. I will be moving forward with the process. She was very friendly and prompt.

Review 12 (2023-11-11 - Rating: 5)
LOVE THE PLACE!! RENT IS NEXT TO NOTHING FOR ME!! IF YOU WANT CHEAP THIS IS THE PLACE!! DO NOT EXPECT MUCH. INSPECT YOUR UNIT EFORE YOU RENT AND YOU WILL BE FINE!! NO COCKROACHES IN MY UNIT!! NO BUGS!! YOU WANT BETTER GO PAY 1700$/MO!

Review 13 (2014-01-20 - Rating: 5)
I think this apartment has been pretty decent for the past few years that I lived here. The maintenance has been fast and responsive here. The staff here is pretty friendly and has been pretty convenient for my time here. Of course things werent always perfect, issues in apartments rise but at least the maintenance was there to fix them.

Review 14 (2014-01-23 - Rating: 5)
This apartment is pretty good to live in for the most part. I am here with my family in a two bedroom 2nd story unit. The management here is helpful and maintains the apartment grounds and walkways pretty well. It is clean and the apartment looks good most of the time. I like the amenities here and it is quiet place to live.

Review 15 (2018-11-19 - Rating: 5)
Thank SHAE For all your help this passed Saturday!!!. after a long process to get the apartment I finally was able to moved in,thank u SHAE again for taking your time and helping me and explaining with details everything I love my apartment so far so good and no complains. and to the office , who ever its in charged they need more office people like Shae with experience and know what they doing, because the guy who I started with the process keeps telling me I will call u back and I never had the call I have to keep calling him over and over!! . again Thank u SHAE!! ! GUADALUPE

Review 16 (2014-01-14 - Rating: 5)
I mean I would have given this place a five star but the water bill is a bit too high for that one. I think this place is pretty great otherwise. I like the tenants here, the staff members are really nice and have been helpful in keeping the place clean and things get fixed much faster now. I think the location is great for me, good commute to work everyday.

Review 17 (2019-11-10 - Rating: 5)
Sophia marsh is the best person in the office. thusfar she is the only person. that is a woman of her word. and is very compassionate about her job. I never really asked for much but when i did Sophia always saw fit to make sure i was happy and satisfied. Sophia takes pride in what she does and does it well. She is the best in the office she will be the ONLY ONE THAT MAKES YOU FEEL LIKE THIS IS HOME.

Review 18 (2017-12-20 - Rating: 5)
After 2 Months I Love it More!, first off the staff is amazing. I dont think the old crew is here because I dont recognize the names posted here. Kayla is new and she is young but she knows her job inside and out... when I first met her I thought she was cold... but then I got home and remembered me at that age.... she was trying to earn her place. Helen is very much a business woman but she has laughter in her eyes that shows she has a heart. And Prissilla is just down to earth comfortable to be around, Yes there maybe a few matiniece problems, but the guys are fairly new here too... and new ownership. Lets face it if you take over a job that the last crew neglected then you have alot of catch up to do. Jose and Juan are great guys and they are funny as can be.You see I am thankful to South Pointe for giving me a second chance... I appreciate all they have done for me here. I am an artist with an artist strange behaviors and they dont make me feel different. I have a grown son with a brain injury and he locked himself out last night... Jose made sure that he got himself back in... I walk alot at night due to restless leg syndrome and I always feel safe here. The Apartments are huge and Roomy, mine was clean and everything worked fine except my washer and dryer and Helen got me new ones. The grounds are nice and there are tons of trees. I will post pictures from my phone. I have already talked 2 of my friends into moving here... heck if you decide to move here tell them Carla sent you. Oh and it has a great pet policy... Hooch loves it here.

Review 19 (2025-02-05 - Rating: 4)
Julio the maintainace guy was so helpful.

Review 20 (2020-02-02 - Rating: 5)
It’s true Sophia definitely is THE BEST at making you feel at home and takes pride in her work. Sophia ensured that I had a smooth move in and I love my unit that I’m in that she recommended. it is a great location and has a lot to offer

Review 21 (2022-10-25 - Rating: 5)
Came in to the apartment for a tour was helped by Mr. Daniel just a great personality i heard so many things about this property that all of that didnt matter any more because i know with people like him the property will turn out good thank you and i will be leasing i filled out my application already. -evelynmoreira

Review 22 (2022-05-23 - Rating: 5)
After struggling to get an apartment South Point Apartments gave me the opportunity to be a tenant staff was very helpful i thank Trinity personally for being so helpful in how to set up my light my rental insurance she helped me thru the process and her staff to i will recommend this apartments to all my friends.Thank you so much

Review 23 (2019-09-19 - Rating: 5)
I just wanted to inform the people who is thinking about moving out here to southepointIt is a nice place to be living at everything is quiet & peaceful. The woman who did my application was so nice to me her name is Sophia I advice whoevers to ask for her.

Review 24 (2025-02-04 - Rating: 5)
Milton did a great job!!!

Review 25 (2019-09-10 - Rating: 5)
I spoke with Sophia and she was amazing. She was extremely helpful and answered every question I had. She was a joy to talk to and made me feel right at home.

Review 26 (2024-05-25 - Rating: 4)
Great place to live as long as your upstairs nabors arent disrespectful and loud

Review 27 (2022-02-16 - Rating: 5)
If your looking for renters insurance call the Reyes group they have a promotion going on right now $108 for liability insurance to cover the year if paid in full promotion ends 69 days from 2/15/22

Review 28 (2018-02-28 - Rating: 5)
Great apartments just make sure you listen carefully when the office speaks on rent read the contract before signing to get a clear understanding of what you are paying for.

Review 29 (2018-10-21 - Rating: 4)
I don’t have any compliments so far just wish they where more informative in the front desk had to look for my apartment no one showed me where it was

Review 30 (2019-09-28 - Rating: 5)
Makosha is the very best she went above and beyond to get me moved in she left her desk to make sure my apartment was ready for me and my family when things were tough.

Review 31 (2024-04-02 - Rating: 5)
Viridiana help me a lot! Good service and really nice person!

Review 32 (2018-01-17 - Rating: 4)
I like living here. Never had a problem. People just want to say mean things most likely because they did something wrong

Review 33 (2019-09-09 - Rating: 5)
They have a really good lady in the front named Sophia, she’s super helpful and knowledgeable, she’s the only one I trust and akways so friendly!

Review 34 (2018-04-12 - Rating: 5)
Looking into leasing here a 2 bedroom 2 bath but everytime I call no one answers the phone.. But I wish someone would looking to lease