Shadowood Apartments

Located in Houston, Texas

Address: 14500 Marsh Ln, Addison, TX 75001, United States

Phone: +1 972-577-0273

Rating: 3.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Fitness centre
Pets welcome
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-26 - Rating: 5)
I couldnt be happier with the experience. From the moment I walked in, all the ladies were incredibly welcoming especially diamond . She was very knowledgeable, and attentive to my needs. They took the time to thoroughly explain all the amenities and options available, making the entire leasing process smooth and stress-free. The apartment complex itself is beautifully maintained, with a friendly community atmosphere. I highly recommend

Review 2 (2024-10-18 - Rating: 5)
Ive lived here for almost two years, and its been a great experience. Diamond in the leasing office has been incredibly helpful and always ready to assist in every way. The maintenance of the common areas and the apartments is excellent. I highly recommend this place!

Review 3 (2025-01-30 - Rating: 5)
Excellent community! Cindy it’s amazing and super nice! I went to visit a family member for a couple weeks and was surprised how well the community looks and how nice maintenance guys are. Would highly recommend

Review 4 (2024-09-26 - Rating: 5)
I would highly recommend these apts because I was staying there for 5 years until I recently bought my home and the ladies in the front desk were very respectful and always got back to me with a quick response.Not to mention Cindy the manager thanks to her I was able to renew my lease, she made sure everything got taken care of in my apt. Shes sweet and helpful I highly recommend this complex..

Review 5 (2024-10-13 - Rating: 5)
I will be moving to Dallas at the end of the year and Shadowood Apartments were on my list to visit for consideration. I toured the property with Diamond and was pleased with her delivery, knowledge, and next steps. Shadowood Apartments and their staff is worth the stop!

Review 6 (2024-11-04 - Rating: 5)
Thank you Cindy for allowing me and my family stay until our new unit is ready. We will never forget and are grateful and deeply thankful 🙏🏻 thank you and may God always remember that too. Thank you!

Review 7 (2024-09-26 - Rating: 5)
Diamond was the the most sweetest & helpful person! Very polite and helped me out as much as she could. Great experience

Review 8 (2025-02-13 - Rating: 5)
Very nice and clean property in the heart of addison great staff Cindy is awesome gets things done fast very nice property

Review 9 (2024-04-04 - Rating: 5)
Leasing office has great customer service, Leasing is sweetest and very thoughtful also maintenance team is awesome !Highly recommend , I moved in January and this property is by far the calmest & most peaceful property I’ve ever moved (:

Review 10 (2024-09-28 - Rating: 4)
Go see Diamond shes 😎 awesome if you have pets its a perfect place to walk your dogs and if you have kids theres plenty of room for me to run around and theres a park behind the complex no place you live is perfect apartments are good in size Roberto is the head maintenance man and he will take good care of you

Review 11 (2024-09-21 - Rating: 5)
Omg the best leasing office very nice very professional the one that really helped me out was Diamond.

Review 12 (2024-09-28 - Rating: 5)
I love cindy Garcias energy, she is so sweet and helpful , will recommend for sure.

Review 13 (2024-09-26 - Rating: 5)
Diamond was very insightful in helping me with my concerns! She was very attentive and kind.

Review 14 (2019-07-27 - Rating: 5)
Veronica the office manager is so helpful and very outgoing. She was very fast at getting all of my paperwork approved. She was very helpful with helping me email all my employment verification and they checked my credit and background the same day. The following Saturday I was able to move in. This is my first apartment to live in and its very beautiful they keep up with the property. So far so good no complaints.

Review 15 (2019-04-20 - Rating: 5)
Stephanie and Lorenzo are sweet and accommodating. I had a work order that she made sure was complete in a timely matter. The matienence are respectful. I had so many questions and usually people would get an attitude or get annoyed but they make sure you understand everything and dont mind answering questions or concerns. The apartment itself is cozy. I havent seen any bugs. The apartment was clean. Fresh carpet. Usually parking right outside my building. Quiet setting. I saw one stray cat but who the hell cares about that

Review 16 (2019-07-15 - Rating: 5)
I have lived here for 4 years and the manager Veronica is the best. Since I started my first contract she has always helped me and made the whole process super easy and fast . Any maintenance issue are always resolved the same day. I really reccomend these apartments and always ask for Veronica.

Review 17 (2015-09-23 - Rating: 4)
Roomy apartments on a plot of land that is nice to walk around in the evenings. Even late night it doesnt seem unsafe to be walking around. Placement of dumpsters is very convenient and there are many conveniences available. The staff is very friendly and willing to help you out if you make your problems known to them. I dont know much about the experiences that have been had by previous reviewers, but I can recommend this place to a apartment hunter on a budget. It seems as though most of the reviews on here are a year or more old, so if they did have problems, back then, they seem to have fixed things up.

Review 18 (2023-12-08 - Rating: 5)
Shadowood apartments are by far the most affordable apartments I have seen in the area and the assistant Diamond was very helpful and understandable ! I got accepted right away!! I recommend for everyone !

Review 19 (2019-01-25 - Rating: 5)
Ive been living in Shadowood for the past 2 years and give it a well deserved 5 stars. Heres some reasons why: the office staff are kind and helpful in helping you get situated to your new apartment. I was lucky to have Veronica help me thoughout my time here with mailing, packages, and service requests. The maintenance team (huge shout out to Robert who literally can fix anything) immediately works on service requests and fix them thoroughly, like getting new lightbulbs, locks, and declogging sinks. The apartment complex in itself is situated at a wonderful midpoint in the DFW area, and is family friendly and quiet. They have a beautiful small park right next to the complex that is kid and pet friendly, and the Addison athletic club, Kroger, Tom Thumbs, and nice running trails are all a block or two away. Theres plenty of parking spots as well with visitor parking spots available. Ive never stayed in an apartment complex for more than a year, but this is a keeper. Grateful for such a place for me and my family!

Review 20 (2023-03-24 - Rating: 5)
Thinking about moving into the area and came across your complex. I went in and met your leasing agent Lizbeth and she was amazing. Very knowledgeable about the area and explained very well all the questions I had. Thank you for all of your help!

Review 21 (2019-09-17 - Rating: 4)
They didn’t have the type of apartment I was looking for but the courtesy and respect that the staff provided was second to none. My questions were answered right away and the service provided by the leasing agent was great. If they had what I was looking for I would have became a resident but sad to say they didn’t.

Review 22 (2014-05-10 - Rating: 4)
The staff are always friendly and helpful, and were approachable. Willing to work with you. The only complaint of our stay here over 8 months was the maintenance crew took a while to get to us on the one request we had.

Review 23 (2017-07-05 - Rating: 4)
We havent had any bedbugs and minimal roaches. And management has worked with us to fix issues many times... but that may be because were agreeable and dont have issues paying rent.The environment here and the people who live here generally reflects the low-income nature of the area but its very family oriented, thus, its a pretty safe place to live although it lacks glamour.And of course, I cant complain about the rent because this location in Addison is in high demand due to its proximity to nearby restaurants/business/highway but the complex isnt beatiful.Only really annoying thing here is the sheer number of feral cats they have running around. No lie, I have seen feral 12 cats in a single field of vision at one time. I also found a little breeding ground for them that someone feeds with human-constructed cat houses and fresh food/water they refill every day. Not sure if theyre trying to spay/neuter them or just have some wierd little hoarding hobby going on but its wierd.

Review 24 (2020-01-23 - Rating: 5)
The staff is very friendly and nice. They are helpful whenever you need them. Maintenance is always attentive to their jobs. This is a great place to live. The environment is welcoming.

Review 25 (2018-08-08 - Rating: 5)
Great place to live in the staff is very friendly it is a very quiet place. It also has a great gym for your workout a pool and a park right next to the property. The neighbors are very nice. Recommend it 100%

Review 26 (2024-04-04 - Rating: 5)
Spoke to Diamond over the phone about some of the amenities and she was so kind and provided me all of the answers to my questions.

Review 27 (2023-07-25 - Rating: 5)
Moved here from Parks at Addison followed Cindy over here she’s so great I recommend this property to anyone looking in Addison great maintenance and office staff.

Review 28 (2023-06-13 - Rating: 5)
Thank you for the change in office staff it was very much needed! Ever since new manager, there is better maintenace and calls are attended promptly.

Review 29 (2019-10-02 - Rating: 5)
So sad that they didnt have what I was looking for but the saff was amazing and tired there best to accommodate me. I would highly recommend these apartments and the staff is very professional and friendly.

Review 30 (2019-02-20 - Rating: 5)
Cant say how i am very grateful to call this place home i just moved here to Dallas a few months ago and i had a-lot of trouble lookin and trying to get into an apt everything i was looking for easy process and the new property manager is very helpful

Review 31 (2020-03-04 - Rating: 5)
Shadowood Apartments are very neat and the staff in the office are really helpful to bad they didnt have what I needed. I would recommend them to my friends.

Review 32 (2023-07-18 - Rating: 5)
They have Studios at a great price great location property nice clean and quiet

Review 33 (2023-07-08 - Rating: 5)
Amazing customer service manager has treated me well and great community sad to be leaving.

Review 34 (2024-04-05 - Rating: 5)
Great leasing and excellent customer service 👏

Review 35 (2019-09-30 - Rating: 5)
I love living here Veronica is very helpful and available neighbors are friendly and maintenance is very timely.

Review 36 (2017-09-02 - Rating: 5)
A new and exciting apartment complex experience, with a positive, energetic staff. Very supportive.

Review 37 (2024-05-17 - Rating: 5)
Diamond and Cindy were great!

Review 38 (2023-07-18 - Rating: 5)
Love this community great staff they have great customer service

Review 39 (2023-06-13 - Rating: 5)
Amazing service from office staff.

Review 40 (2018-01-16 - Rating: 5)
Office staff are amazing and very helpful.

Review 41 (2023-07-07 - Rating: 5)
Great office staff

Review 42 (2023-06-27 - Rating: 5)
Great location great staff

Review 43 (2024-04-24 - Rating: 5)
I love it here

Review 44 (2019-09-17 - Rating: 5)
Best place to live

Review 45 (2024-04-05 - Rating: 5)
Shadowood is a very quiet and familiar apartment complex, there are no noisy parties that do not allow you to be in peace or any kind of problems.It has a fairly clean and quiet recreation area where children can play and be safe.It is located in a good area where there is a primary school, markets, gas stations, shops and more.I recommend it to all families who are interested in living in Addison.

Review 46 (2024-04-04 - Rating: 5)
The attention of the girls in the office is very professional and attentive.In my personal attention.the sta..Diamond.The fit ones are fine and if you have a problem they send a worker to solve it...they try to ensure that everything is always clean and in its places.They are the people who rent. They must take care not to throw away the garbage wrongly. And keep their objects within their profitable spaces. Personally, I am happy to live here. To this day

Review 47 (2024-04-04 - Rating: 5)
Very good aria, I love these apartments, the office is very nice with us residents. I recommend living in this property, it is very quiet