Shadow Ridge Apartments

Located in Houston, Texas

Address: 4001 Hamilton Cir, Arlington, TX 76013, United States

Phone: +1 844-956-4129

Rating: 3.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-18 - Rating: 5)
From not only having an awesome front staff. Maintenance is not only just as awesome but, very knowledgeable, polite and observant. They took care of all my work orders in one short visit. They noticed I didnt wear shoes in my home and not only cleaned their shoes but didnt walk on the carpet if they didnt have to. (Thank you)I am extremely happy I moved here instead of staying in Plano.Thank you to the entire staff, your team work and communication is going to keep you guys moving forward to more success.THANK YOU ALL.

Review 2 (2025-02-06 - Rating: 4)
I love the new manager Crystal she is great and very understanding and sweet as she could be a nice place to live especially if you are a new mother nice schools in the area

Review 3 (2023-06-21 - Rating: 5)
The apartment complex is very old. I do feel if the complex units were renovated then this would definitely be a top 3 apartment in Arlington. They do have upgraded apartments too with that being said, again keep in mind the complex has been here for some time. This is also the reason of the rating.The people are nice, no noise, quiet, no one bothers no one. We’ve been here since June and haven’t had any problems. The leasing office agents are nice, Ms. Angie especially; I would recommend anyone to request her when looking at the apartments.UpdateWe’ve been here a year so far, we will be renewing for a new apartment. Let me just say Ms. Angie has been treating us so well. I’m honestly happy she is the manager, since moving to Dallas years I haven’t found an apartment manager like her. Our lease ended being done so we were moving to a new unit but we didn’t like they layout and they didn’t have anymore 2bd available so we searched for something else ended up not finding nothing for move in quickly. We were able to speak to with a leasing agent and with the approval of Ms. Angie or Ms.Tasha they were willing to work with us to find something available with no problem. Yes we had to down size but we’re willing to wait until something comes available until August hopefully we can get the bigger apartment that will be available. I thank them so much for everything that they have done for us. In regards to the renovated apartments they do have them but they go quick and they’re very nice.

Review 4 (2024-04-23 - Rating: 5)
Weve lived here for 10 years now and 3rd management group.Quick on maintaince matters when they are able.I wrote a poem using Shadow Ridge as the launching pad and it was displayed in the office for 5 years. 2d mgt threw it out when office was remodeled.A new management team is now at the helm as of August. I pray for the as they settle in and minister to their residents.I pray for present and future residents.I recommend staying here.

Review 5 (2020-07-09 - Rating: 5)
I love this place, by far my favorite apartment complex to live in. Honestly feels like a home and not and apartment. The staff and facilities management is great. When ever I have a issue or a concern it is addressed immediately. I love that that complex is clean and the whole area is regularly cleaned and maintained with out laspe. My neighbors are great very friendly I have never had any complaints about anyone. Over all I love this place I recommend it to everyone I know and trust looking for a great place to live.Shout out to Sara and management inside for helping get the residents help in the this crazy times that we are in and to all the Maintenance guys thank you for staying up on your Jobs we all appreciate it and appreciate you!!

Review 6 (2021-08-11 - Rating: 5)
Ive lived at Shadow Ridge now for about 5 months and have no complaints. Management has been very involved and responsive when it comes to making improvements and responding to issues. Maintenance is super fast and usually shows up within a matter of minutes if you have something that needs to be fixed. Sarah in the office is very sweet and professional. I feel good about my choice to live here. Oh, and I love that they do community activities like food trucks and pool parties!

Review 7 (2020-09-15 - Rating: 5)
The first time ever living in an apartment & I chose Shadow Ridge & I must say Ive been there for about two years now and they are always on top of everything. The staff is always so helpful and friendly! The maintenance team is always quick at fixing any problem in a timely matter. The staff has a great landscape crew that is out every week bright & early in the morning cutting the grass and trimming the Shrubs.”I love sitting out on my balcony!

Review 8 (2020-06-05 - Rating: 5)
I have lived here for over 4 years and I have been extremely happy. The neighborhood is safe and within walking distance to veterans park which I use frequently. The apartments aren’t perfect because they are getting up there in age and will always have maintenance that needs to be done. The staff are responsive and friendly and do their best to keep up with maintenance and communication. They have done a wonderful job navigating the COVID-19 crisis and helping their renters make it through this difficult time. I recently bought a house and I am having to move out otherwise I would stay here as long as I could.

Review 9 (2022-06-17 - Rating: 5)
Ive been working with Annette and she has been the best. She actually listens to my needs and helped me get into a nice 1 bedroom apartment. Im gonna love my new apartment and cant wait to move in.

Review 10 (2020-08-12 - Rating: 5)
I live here for 3 years , to us this is home! Five star apartments, we love it. Safe and secure with best and quick services. Greet Staff’s and management. Sara is a wonderful person and she is always there for us. We are so glad to have you. Thank you.

Review 11 (2019-10-31 - Rating: 5)
I have lived here for nearly two years. Old management was okay, things got done in a timely manner for the most part, and they were decent to work with. New company took over a few months ago, and they have been great as well. I like that it is a quiet area with very low crime. I havent noticed any of the negatives mentioned by a few other reviewers. I would (and have) recommend this complex to others looking for a decent place to rent.

Review 12 (2021-08-18 - Rating: 5)
I was interested in this beautiful community but they did not have the floor plan that I was looking for in the time that I needed it. Tosha was one of the friendliest most informative leasing agents I have ever dealt with. She was very professional and very knowledgeable. I took her card and will definitely visit shadow ridge in the future if I ever need an apartment again.

Review 13 (2020-11-05 - Rating: 5)
I moved here a couple months ago and I love it! I havent lived in apartment in over 20 years, so I was a little worried. It didnt take long before my worries were put at ease. The staff and neighbors are wonderful and the complex is so quiet. I would highly recommend living here!

Review 14 (2020-06-01 - Rating: 5)
Kasaundra is super friendly and was so helpful. She went out of her way to help my son find an apartment. She is very responsive in her communications. Excellent customer service!!All the staff thus far hav me been friendly and professional! If any indication on how it will be for the new lease year then no worries.

Review 15 (2022-01-12 - Rating: 5)
Let me start saying if there is any reason I would want to rent an apartment in Shadow Ridge again, it will be because of Tosha Kobold. Apart from the fact that Shadow ridge had a beautiful outlook and peaceful environment, Tosha is out for customer satisfaction which is a good thing. I like how she made sure I got the apartment I would be comfortable with and the way she handled things even when I couldnt take the apartment anymore. This is a true definition of great customer service. Shadow Ridge should be proud to have her as a staff.

Review 16 (2024-03-29 - Rating: 5)
I love my apartments the are great always giving away very big and spacious on the inside they are for the community and the management is great love them

Review 17 (2023-09-08 - Rating: 5)
I had stopped by at their open house day and even got to meet the owner of the apartment everyone was so nice and friendly. Dexy was able to help get an apartment and she was pacient with me showing me all the apartments they had available, I’ll be moving in soon.

Review 18 (2013-10-07 - Rating: 5)
I have lived here for over a year; I cannot imagine living anywhere else! The staff are professional yet friendly; repair requests are addressed immediately. The property manager and assistant manager are communicative and helpful; office hours are convenient increasing accessibility for any residents concerns.The apartment I rent is spacious, and in spite of being older, has all of the modern amenities including a dishwasher, garbage disposal, washer/dryer connections and programmable thermostat. My apartment has a covered patio, a den, living room, dining room, kitchen and large bedroom with a huge walk-in closet. I thought I would miss outdoor storage but the closet is big enough for me to store holiday decorations AND still have room for the products of my shopping addiction!The grounds are kept neat and tidy, and even with all of the pets, the grassy areas are always welcoming. During the winter, when the temps were well below freezing, the staff circulated through the parking lot, offering to jump-start cars that needed help.

Review 19 (2024-04-02 - Rating: 5)
The nicest ladies youll ever meet work here I promise they are understanding and work hard to help get u to your new home cant wait to move in lovely unit n community lets take a dive in the pool once were settled 😊😊😊

Review 20 (2020-03-01 - Rating: 5)
Goin on our 3rd time to sign our lease, and weve had a pretty good experience.Mind you weve had few issues, but were always addressed and tended to.Our A/C went out a few times during the summer (since we live in texas... ), and it was taken care of the following day. MAINTENANCE WILL FIX YOUR PROBLEMS IF YOU HAVE ANY AS THEY ARISE. Ive had problems with A/C units in other places Ive lived and it could sometimes take a WEEK to fix. But here, they will get to it IMMEDIATELY!The office staff are kind and professional, always ready to discuss any problems and work with you. Even though we miss our old office staff, we do adore the new. They have settled in by now and are getting to know their tenants and are happy to do so.So with insects: We had ants crawling into our bedroom through the window during the summer months but whenever they would arrive, we would contact the office and they would send a pest control expert to fix the problem. And since we live near a creek, yes, insects are around outside like wasps. But its not a problem. If there are any nest discovered just call the office and maintenance will come save the day.This apartment complex is quiet and peaceful for the most part. Not many issues involving crime. The worst thing may be a domestic call here and there. But not often at all. APD and PPD are right around the corner and will arrive PROMPTLY if needed. As well as the FIRE DEPARTMENT AND AMBULANCE.There havent been any fires since weve been here.

Review 21 (2021-02-25 - Rating: 5)
I recently had an experience with shadow ridge and it was awesome! The staff was friendly and made me feel like family! Sarah and Angie were both hard working and always made a solution for any issue. I would definitely refer Shadow Ridge to all my friends and family!

Review 22 (2023-11-07 - Rating: 5)
I have been with SR for a long time and every time they have been very accommodating, even when they did not need to be. My stay was comfortable and the management is great!

Review 23 (2015-03-06 - Rating: 5)
Me and My wife moved here may 3rd of of 2014. Ever since that day it has been an amazing experience living here. From the Neighborhood to the Shadow Ridge staff, they are very friendly and very responsive when it comes to maintenance calls. If is was not for me relocating to North Dallas I would continue living here. Thank You Shadow Ridge for the Awsome Experience #FIVESTARAPT

Review 24 (2020-02-13 - Rating: 5)
The staff was beyond nice. The new manager Paige is so sweet and friendly. They were very so helpful to me and pleasant. They were very informative about their community and the surrounding area.

Review 25 (2019-11-11 - Rating: 5)
The management and maintenance staff have always been friendly with me. They take care of issues in a timely fashion. The community is quiet and I feel safe here. Quality for what you pay.

Review 26 (2023-04-03 - Rating: 5)
Amazing experience applying, move in, Everything! Annette is a joy to work with and shout out also to Madison. I love it here!!

Review 27 (2020-06-10 - Rating: 5)
Kasundra Isibor did an amazing job took care of my needs in a very timely matter. She actually stayed late to make sure I got in the apartment and made me feel like I’m already home!

Review 28 (2020-05-02 - Rating: 5)
Kasundra made the leasing process a breeze. She was patient, knowledgable, and friendly and she provides a welcoming experience every time I call the front office.

Review 29 (2020-02-18 - Rating: 5)
Came to view the property and the staff was very friendly and knowledgeable about the property ,office was nice and the units was nice as well I viewed the A1 floor which was very nice and home warming Felt exactly like home .The apartments are very clean seen the maintenance picking up trash to keep the property well cleaned,I will definitely be leasing her soon.

Review 30 (2020-02-20 - Rating: 5)
The maintenance is awesome very friendly always fix my problems when they do occur which doesnt happen often. Also mrs angie in the office is very sweet and help with any questions i have thank you guys

Review 31 (2022-07-13 - Rating: 5)
I love my new home, the AC had to be blown out, maintenance member Daniel Hernandez was efficient and pleasant.Thanks Mr. Hernandez

Review 32 (2020-06-16 - Rating: 5)
Kasundra was a amazing help to me. Stayed with me to view the apartment and helped me with the application. 5 stars all around.

Review 33 (2023-09-08 - Rating: 5)
After new management took over they have made great changes!They have a lot going on but still make sure you are taken care of.

Review 34 (2020-02-19 - Rating: 5)
Great Maintenance staff and friendly office personnel! Apartments are remodeled with nice flooring and appliances!

Review 35 (2020-05-01 - Rating: 5)
Just wanna say this has been a great experience staff is awesome KaSundra was great wanna shout her out personally I look forward to a great experience with you guys thanks again