Serena Vista Apartments

Located in Houston, Texas

Address: 4328 Duck Creek Dr, Garland, TX 75043, United States

Phone: +1 972-972-9130

Rating: 3.2

Services

Wheelchair-accessible car park

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2022-08-12 - Rating: 5)
Change of plans due to family emergencies. Despite me not actually moving into an apartment. I had a wonderful experience. Pricilla and Yvonne are marvelous! I felt right at home when I visited the Forest at Duck Creek Property. The property managers are really nice, friendly, welcoming and helpful. I promise when I do relocate, I will most definitely be checking for availability at your property. Its tucked in a quiet neighborhood and the property is well kept. Thanks for all your help!

Review 2 (2023-03-17 - Rating: 5)
Our family has lived here for several years. During most of that time we have dealt with situations in house and move on. During this past month or so we have dealt with a circumstance where we needed real help. The leasing office was great at supporting us and keeping open discussions via email or phone to provide any information requested by the outside party. I really appreciate the patience and understanding we received from them because they didnt have to. I have lived in places before that were quick to get rid of a tenant for business purposes. This isnt that kind of place and I am glad we selected this complex to call home so many years ago.Thank you

Review 3 (2023-04-03 - Rating: 5)
I moved here last year approaching my one year mark soon and I have really no complaints. Work orders are completed in a very timely matter. The complex is pretty quiet. The ladies in the office, Priscilla and Jocelyn, are the best and very helpful. They are always on top of anything I ask for and I really do appreciate those ladies. No complaints here.

Review 4 (2022-07-22 - Rating: 5)
5 stars isn’t enough! Our family was relocating from out of state and Both Priscilla and Yvonne were so accommodating and patient with us during the whole leasing process. We had tried 2 other complexes before finding Duck Creek that were not willing to work with us because we were coming from out of state and couldn’t physically come into the office. We officially moved into our place one week ago today and during our first few days I notices a few SMALL maintenance issues that needed to be address. I submitted them to the office, and they were handled almost immediately. The maintenance tech that was in our home was courteous and fully explained everything he was doing. By far the best experience I have ever had with an apartment maintenance. If you are looking for a quiet, well-kept apartment complex with great staff I would 100% Recommend Forest at Duck Creek.

Review 5 (2023-10-26 - Rating: 5)
I walked in for a tour and was greeted by Pricilla, from the minute we talked she was so respectful and helped us first time renters through the whole process! She even did a follow up call to see if we were still interested and to inform us about specials! Love her so much!

Review 6 (2022-11-03 - Rating: 5)
I have been living at the forest at duckcreek for a year. Has felt like home the first day. Nice clean and quite place to call home. Me and my kids are enjoying living here. Everything you need is 5 minutes away. Priscilla is very nice and helpful honestly the best. I recommend anyone looking for a nice place and good people. Maintenance is good when you need them I only needed them once but they were on it within 1 hour after hours. Thank you Priscilla for being who you are and helping us get into our place to call home.

Review 7 (2023-02-27 - Rating: 4)
From day 1 of signing our lease the front office staff has been AMAZING the ladies are so friendly and truly have made me feel like every concern and or issue I have is handled in a professional but timely manner! As for maintenance and grounds keeping there are something’s that still need slight work but it goes hand in hand with residents assistance because there have been multiple time I’ve seen people leave their dogs messes behind and trust me it’s not a smell I look forward to encountering every morning much less during the summer.

Review 8 (2023-03-31 - Rating: 5)
The apartment managers Jocelyn & Priscilla have been wonderful and helpful from before my move in date until after my move in date. They are so far the best apartment management team I have encountered so far and I am grateful.

Review 9 (2020-08-14 - Rating: 5)
I am very happy & at home here. The office staff are courteous, accommodating, & efficient. The maintenance guys are also courteous, quick to take care of requests, and hard workers! The grounds are lovely, there is a feeling of a quiet neighborhood, and my neighbors are nice. Priscilla, the manager is amazing!!

Review 10 (2025-02-26 - Rating: 5)
Very nice staff and very cozy property.

Review 11 (2022-01-21 - Rating: 5)
I have not lived at this property. However, I spoke with a person there named Yvonne. I left a voicemail not expecting a call back. I needed some information for a friend. She called me back promptly and was overly helpful. Just a caring person. You can tell through the phone she really wants to help and I appreciate that. Times are tough right now and its reassuring to speak to a stranger who shows true concern for your needs. Thanks Yvonne.

Review 12 (2021-02-25 - Rating: 5)
Laura was great.. I originally was looking into their sister property but needed more space! So I was referred here! My moving process was smooth and Laura made sure I had everything I needed and wanted! I really speechwriter everything... so far so good

Review 13 (2020-07-22 - Rating: 5)
I don’t live at this complex but a sweet lady named Laura has been filling in at my property for the past few days and she was able to help get my air fixed which was out for over a week and my apartments failed to fix or even give me a call back after several complaints. If it wasn’t for her I would still be without air and I have a small child. She was amazing and greatly appreciated.

Review 14 (2017-02-11 - Rating: 5)
The whole staff is wonderfully courteous. Management is on point with everyone. They have great integrity and keep their word. Maintenance is timely with EVERY request. My husband and our kids love living here.

Review 15 (2020-08-07 - Rating: 5)
Wonderful Property Manager and Staff are very professional! Every request submitted is attended to in a timely manner, Maintenance staff is very great at how they tend to any request. Manager takes very good care of our property grounds and its appearance...Definitely a great place to call HOME!

Review 16 (2022-10-14 - Rating: 5)
Finding the perfect apartment for my sister, Priscilla Ramirez was truly amazing walking us through the maze of online platforms. Her devoted attention was so appreciated! Thank you Priscilla from the bottom of our hearts!

Review 17 (2020-09-11 - Rating: 5)
They’re wonderful. I got instant approval with my past credit issues. Any questions I ever have they answer quick and help me any way they can. Best apartment complex I’ve stayed in without a doubt.

Review 18 (2019-08-26 - Rating: 5)
Monique is awesome! She makes living here better. She is always so nice and she is very quick at fixing any issues that come up in the apartment.

Review 19 (2018-04-06 - Rating: 5)
I love this property!!! I have been very well taken care of since I have been here. I would highly recommend them to anyone looking for a new home!!! The office staff ladies are wonderful. I could sit and chat with them all day.

Review 20 (2022-12-30 - Rating: 5)
Very professional management. Spoke to Jocelyn and she was very helpful with information regarding application process and requirements. Looking forward to becoming a new resident here.

Review 21 (2016-12-02 - Rating: 5)
Great place to live , accept all dogs any breed and weight . Have pet stops surrounding the complex . Neighborhood was quiet.Only problem was aunts during the raining season.

Review 22 (2019-01-10 - Rating: 5)
I love these apartments and I feel at home it’s amazing! They fully upgraded the unit that I am in and it looks wonderful. Monique and Katie Rocks!

Review 23 (2020-07-22 - Rating: 5)
I dont live at this location, im in El Castillo apartments... But This week We had a temporary manager named laura that manages Forest at duck creek, she was wonderful..our ac wasnt working and we have had meany issues with it in the past...she got us a new unit fast... shes a great manager :) Happy to have had her at our location(El Castillo) this week... thank you Laura :)

Review 24 (2019-07-15 - Rating: 5)
Absolutely love this apartment complex!! The staff is very welcoming and friendly. If youre looking for a place to call home that has it all then look no further!!

Review 25 (2017-07-09 - Rating: 5)
I loved my apartment but my boyfriend did have green card we couldnt stay I could but not him 😔Id love to go back Id tell anyone to move there 5 stars for them

Review 26 (2020-12-01 - Rating: 5)
My son and I visited this apartment complex to do a tour. My son absolutely loved the complex and the apartment! Laura was extremely helpful, so very nice and answered all my questions!

Review 27 (2020-08-06 - Rating: 5)
I am currently looking for a place to live, this one of my best options. This community is near my work place and they do have a great customer service, they did make me feel like home.

Review 28 (2022-07-29 - Rating: 5)
Yvonne and Priscilla were both awesome as well as the maintenance man that came to our place.

Review 29 (2022-11-08 - Rating: 5)
Miss Priscilla is wonderful human being try’s to run property dignity and respect for her tenants god bless her

Review 30 (2016-08-21 - Rating: 5)
Great place to live maintenance Alberto and Marshall were great Terry & Yash great management neighborhood was quiet really nice only really ever had one problem and that was to break in but always willing to work with you great people great atmosphere just beautiful

Review 31 (2020-02-17 - Rating: 5)
Excellent manager Pamela is a very friendly and special person also is a very quiet and friendly property in every way good place to live recommended 100%

Review 32 (2023-04-07 - Rating: 5)
Priscilla was nice and professional who provided a lot of information upfront.

Review 33 (2022-01-21 - Rating: 5)
Ivvone called me back even when she was about to leave for work. Sweetest lady ever.

Review 34 (2018-07-14 - Rating: 5)
Monique was very helpful in my first apartment leasing process

Review 35 (2017-08-05 - Rating: 5)
This is the best place you can live I love this place and the manager and maintenance guys are very friendly and professional I recommended 100%