River Oaks Apartments
Located in Houston, Texas
Address: 4400 Troup Hwy, Tyler, TX 75703, United States
Phone: +1 903-354-7976
Rating: 3.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Pets welcome
- Swimming pool
- LGBTQ+ friendly
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
- Real estate rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-11-08 - Rating: 5)
Danielle is probably one of the sweetest, most helpful people I’ve ever encountered in a leasing office. She makes the stressful process of getting an apartment so easy and stress free. She’s very helpful and works very hard towards a solution for any issue you come to her with. 10/10 recommend this community! -
Review 2 (2024-10-09 - Rating: 5)
Danielle has made this process very smooth! She showed nothing but kindness and answered all of our questions(a lot of them lol) with a smile on her face! I have no doubt that we will love our little home we are creating here and it’s definitely a plus to have such kind staff to be able to guide and help! Thank you so much Danielle we genuinely appreciate you. -
Review 3 (2024-10-11 - Rating: 5)
I have lived on this property for about 2 years now. Due to unforeseen circumstances I had to request a transfer. Danielle made to transition smooth and kept me updated with everything when i asked. -
Review 4 (2025-02-11 - Rating: 5)
I came in to tour an apartment & Kenna walked me through everything. I was able to apply right there in the office. She was GREAT! -
Review 5 (2024-08-17 - Rating: 5)
Danielle was absolutely wonderful!!! I had such a stressful day trying to find an apartment and she went out of her way to make us feel welcomed and answered all the questions we had! She is super honest and doesn’t beat around the bush, which I love!! A huge thank you to Danielle! -
Review 6 (2024-10-29 - Rating: 5)
Danielle Niver has been the best leasing agent I have had the pleasure to work with! She is incredibly personable and gets things done!!! -
Review 7 (2025-02-04 - Rating: 5)
Kenna showed and walked me through the steps to get my information assessed. Very informative and helpful. Highly recommend! -
Review 8 (2024-11-03 - Rating: 5)
Danielle is the absolute best leasing agent. After living at multiple apartments, and not having the leasing agents do their jobs, being here and having Danielle, she’s a lifesaver anytime something goes wrong. -
Review 9 (2024-08-24 - Rating: 5)
Very nice staff Danielle was sweet and engaging answered all my questions. I love the homey vibe the place gives. The facility is clean and the trees around it are beautiful. Ready to call it home -
Review 10 (2024-04-07 - Rating: 5)
River Oaks Apartments has been a great place for me over the past 6 years. Its location in Tyler TX. is very convenient for me, its surrounded by grocery stores, shopping centers, restaurants and most of all very close to my job. When maintenance is needed in side of my apartment the team is promptly assigned and get the repairs and or job done quickly. The grounds are always clean and nicely maintained, manicured. The management team and workers are Awesome and it is a secured and quiet community. I just renewed for another Successful year. -
Review 11 (2024-10-23 - Rating: 5)
The office staff is amazing! Danielle is nice, knowledgeable and on top of everything I have ever asked/needed help with. -
Review 12 (2025-02-11 - Rating: 5)
Recently moved in & Kenna was so nice & friendly! Very good experience & great spot to live. -
Review 13 (2024-07-19 - Rating: 5)
Me and my husband felt welcome by Danielle and her team. The application process was explained in detail and we felt welcomed and can’t wait to be tenants at River Oaks Apartments. Thank You Danielle!! -
Review 14 (2024-08-14 - Rating: 5)
Danielle was friendly and professional. Answered all of our questions. Explained application process very thoroughly. Office was clean and organized. -
Review 15 (2025-02-13 - Rating: 5)
Kenna is awesome I toured 15 times and she was very patient and polite -
Review 16 (2024-09-26 - Rating: 5)
The sales agent was very personable, informative and knowledgeable of the property. Highly recommend!!! R. Ponder -
Review 17 (2023-07-26 - Rating: 4)
While Im really not an apartment person per se, I have enjoyed my apartment home here the last year and just renewed my lease for another twelve months. Anytime I have needed maintenance they arrive and fix anything and of course the pool is another nice amenity. Close to the loop and restaurants and stores. I have enjoyed my stay here. -
Review 18 (2024-09-15 - Rating: 5)
Awesome Beautiful apartment I like its on the corner made it feel like a house and the inside was dynamite and layed -
Review 19 (2024-08-19 - Rating: 5)
Speaking to Danielle about housing options was such a breeze! She was super helpful and fun to talk to. -
Review 20 (2022-06-15 - Rating: 5)
Wonderful apartment and the maintenance staff is AMAZING! Whenever we have the slightest issue they are over here the next day fixing it. Our air conditioner has broken down a few times since we always have it on and they have always been kind. They have installed a package locker so you won’t have to go to the front office to get bigger packages any more. The trees on the property are gorgeous. During storms they have knocked over but the buildings are separate enough away that it’s not a huge concern if one falls during tornado season. Walls are thick enough that we don’t hear other tenants and they are constantly updating the outside. The other day they redid the stair’s concrete to make sure they are sturdy. I’m a military spouse so I’ve lived in a lot of different apartments in my day and this apartment is by far the best I have ever lived. -
Review 21 (2021-07-15 - Rating: 5)
We have lived here for a little over a year and anytime there is an issue in the apartment, maintenance is on it instantly! I’ve never lived somewhere where they were so quick and precise when there is an issue!!! On top of that the staff is so friendly and the surrounding area of the community is always kept so nice! We actually enjoy walking through the center area where they have picnic tables, hammocks & even grills for the residents to use! 10/10 recommend. We’ve even decided to start our family here! -
Review 22 (2023-02-01 - Rating: 5)
The apartment complex is nice for the price. I would say the rent is reasonable. What really sets the complex apart tho is the maintenance crew. The maintenance crew here is first class. Everytime I have an issue with this place, they are quick to respond. Andrew I think his name is, I had an issue with water leaking and he fixed it himself right then and there. -
Review 23 (2024-02-14 - Rating: 5)
Danielle Niver was an excellent help today! She made everything extremely comprehensive and I look forward to becoming a tenant soon! -
Review 24 (2020-12-30 - Rating: 5)
I decided to wait before doing this review, because I didnt want to base my ratings on a partial experience. I also hardly ever do ratings, but I rummaged through dozens of reviews for various apartment complexes before settling with one (River Oaks), so I hope this review helps someone with their decision too.First, Peyton (leasing agent) is amazing. She has been very patient and kind and she has always kept my best interest in mind when helping me find a new place. She gave me a virtual tour of the apartment, and although I didnt choose that particular unit, she helped tremendously as I chose something more suitable for my family. Her communication is stellar, and she even called to see how things were going once we moved in. I literally felt like I was the only customer she was helping, despite her being the only person up front mostly and having a bajillion other duties!Second, shortly after I moved in, I had a maintenance issue. I decided to enter in a maintenance request using the online platform, and I kid you not, Crystal was here in less than an hour! Ive never seen service that fast. After conferring with her boss (I forgot his name; hes the head maintenance man I think, but he was super upbeat and friendly) turns out they had to order a part to fix my issue, but they were very transparent and informative the entire time. Additionally, the day they said they would be back to fix the problem, they kept their promise. The issue was fixed that day by Michael in about 15 minutes and done quietly so my toddler didnt wake up! Phenomenal.Finally, my 1BR apartment is nice and partially upgraded. The closet is GINORMOUS. Biggest closet Ive ever seen in an apartment or house for that matter. The sinks are big and deep--I can fit my entire pizza pan in them. Theres a pantry and fenced patio. I initially planned to upgrade to a 2BR later for the sake of storage, however this 1BR has a crazy amount of storage. It comfortably fits myself, spouse, and toddler. Also, we are conveniently located next door to the washroom, which makes doing laundry a breeze. Were 1st floor, which is always nice and all of our neighbors are really nice and quiet.Overall, I would 100% recommend River Oaks. This is the best apartment complex Ive stayed in! We plan to stay here for many years to come. God bless! -
Review 25 (2021-06-07 - Rating: 5)
I moved here 4 days ago, and my experience has been great so far. Peyton and Louanne have been wonderful through the move in process. Upon move in, the apartment had a clogged sink and the A/C was having issues and maintenance had it resolved in 2 days. The apartment looks great, renovated, and was clean upon move in. The area is nice as well, very quiet and a lot of nature. No huge issues so far, I would recommend river oaks. -
Review 26 (2022-04-14 - Rating: 5)
Absolutely loved touring this community! Its beautiful; surrounded with plenty of pine trees, its the epitome of east Texas! Jed was wonderful at showing us around, hes very knowledgeable and extremely helpful! To say that I cant wait to move in would be an understatement, Im beyond excited to call this place my new home! -
Review 27 (2024-10-29 - Rating: 5)
Danielle is the absolute best! Goes above and beyond for the residents !! -
Review 28 (2024-01-19 - Rating: 5)
My tour experience was good. Apartments were very clean and well kept! The office manager Danielle was very nice, and inviting. -
Review 29 (2024-07-22 - Rating: 5)
Very friendly and helpful overall in learning all the fees with new leasings and clear instructions on the application process! -
Review 30 (2020-10-09 - Rating: 5)
My girlfriend and I just moved in and so far, it has been great! Whenever I have a question, I ask the leasing consultant, Danielle, and she is quick to provide an effective and courteous response. And though we did have an issue with our AC unit, maintenance responded quickly to fix the problem. Super friendly service! -
Review 31 (2020-12-23 - Rating: 5)
Patton was incredible! I was so appreciative to her. She is a wonderful sSales woman and consultant. It was great to see the property and be in the know about the community and the amenities. I am grateful for her help on looking into a new apartment as well as her genuine personality and kindness. The management team here makes you feel like a family, before you even rent here! Thank you Patton for marking the processes easier and for your patience. It’s always a pleasure speaking to her! The grounds are well kept as well and the are having some upgrades in the future, this is nicer then the other apartments I’ve been looking into around Austin and am grateful to hopefully be apart of the Tyler community at River Oaks if all goes well on my end! Again Patton thank you for your help and showing me a family community in an apartment complex! -
Review 32 (2020-10-09 - Rating: 5)
Wonderful place! Mrs Danielle is very informative she can answer any question you have! She is very polite has a great attitude and very friendly. This is a beautiful area and very nice nice apartments. Would definitely recommend these apartments to anyone who is looking for a nice quiet place to live.. -
Review 33 (2020-12-30 - Rating: 5)
Very helpful, proactive, and friendly. Peyton Glass was extraordinarily helpful and went well out of her way to aid me by phone and email as I was completing application 500 miles away. Fabulous agent! Moved in apartment freshly painted and vacuumed exactly as advertised. Painless process with online tools and payment options. Not a fan of the office being by appointment only but covid has many paranoid so I cant hold that against Peyton, who Im sure did not institute that policy herself. Other than that bit of paranoia, as easy as it could have been. Thank you. -
Review 34 (2018-08-20 - Rating: 5)
I’ve lived here almost a year, I’ve had some small issues, but they’ve always taken care of anything I sent in either that day or the next day and they always let you know when they’re coming and when they leave so that makes me feel safe. Ladies in the office are pretty nice. I’ve never had a problem with anything too far out. Couple bugs here and there but it’s texas... relax. The only thing that’s kinda off is the lack of a pet deposit. I paid a lot just to have my cat here and pay monthly on top of that. So if you’re animal-less it’s pretty great. Close to town, and down town, and I’ve never had issues parking I’ve parked 2 minutes from my apartment for 8 months. It’s a nice place if you’re on a budget. -
Review 35 (2020-10-14 - Rating: 5)
I am not a resident, but a vendor who works on this property frequently to update the appearance of each apartment. I appreciate that they want this property to look as good as possible; so many apartment managers do the bare minimum to get by.Teresa Castaneda is the manager and always professional to deal with. She responds quickly to any request -
Review 36 (2022-10-04 - Rating: 5)
I really enjoyed touring the units. Ms. April was so helpful and very social and it was fun to just talk to her and she made it a lot of fun. She went out of her way to answer all my questions and showed me several units and Im very appreciative. -
Review 37 (2021-01-15 - Rating: 5)
I love living at River Oaks! My apartment is nice and the maintenance is very respectful and gets things fixed very fast! The only problems Ive had are with other residents being loud upstairs at weird hours. Ive also had a cigarette smell problem because people smoke in their apartments. But other than that its a great place for a college student to live. I have lived here for almost a year and I have not once seen a roach which is absolutely amazing! Thank you River Oaks! -
Review 38 (2021-11-02 - Rating: 5)
The service from Jed was wonderful. He was great help with my daughter and I on explaining every little thing, getting costs and fees list for us and helping to make us comfortable with the fees and property etc. He really is very brilliant at his job. You sincerely helped out our family thank you! -
Review 39 (2020-10-08 - Rating: 5)
Such a beautiful property. With their dog park and swimming pool well maintained, makes for easy exercise for the human and animal tenants. Absolutely fantastic employees!Danielle is so friendly and informative. -
Review 40 (2019-08-06 - Rating: 5)
Maintenance here is really cool. Show up fast and get the job done. Terry worked 5 hours plus another day to fix the air conditioning. Been a resident for three years and I’ve always had super fast and courteous maintenance service. -
Review 41 (2020-10-08 - Rating: 5)
Danielle Niver is AMAZING! She’s informative, very polite, answered all of my questions and of course always had a smile on her face. I’m really considering living at River Oaks because of how friendly Danielle was not to mention the apartments are everything I’m looking for. -
Review 42 (2022-11-18 - Rating: 5)
April was so professional, respectful, and nice during the tour and the entire process!! Highly recommend her as a consultant, highly knowledgable and very polite. No complaints. -
Review 43 (2014-01-25 - Rating: 4)
We love it here! we have an apt with a view and the trees keep the cold out as much. we can leave our patio door open all day to save electricity and not worry about noisy or creepy neighbors. we only had one time where anyone was loud but that was just a teenage birthday party downstairs from us.people that complained about the electricity, its their elec company, not the apartments. they even have activities for all the residents to meet up and do fun activities. it is nice place and we have a new and renovated apt that was already painted with lots of shelving. i love it here and they had payment plans to work with us with paying off our cats deposit. i recommend it, especially because were so close to everything that we would want to do. -
Review 44 (2021-12-03 - Rating: 5)
River Oats Apartments is a great place to live. Jed iis very helpful. Amazing service all around! If I could give 10 stars instead of 5. I would do it. Thank you Jed! -
Review 45 (2015-05-24 - Rating: 4)
I have lived at River Oaks for about 2 years. I had a 2br 1ba upgraded apartment w/ granite counter tops, tiled kitchen & bathrooms w/ a faux wood living room. This is a great area to live in and it is very quiet. I never felt that this was not a safe place to live and it was very affordable for a nice apartment. Management is very nice and theyre always doing nice things for the tenants. Theyve had bingo night and offered prizes, pizza night- where they gave tenants pizza for free, movie nights and we even won a 16gb ipad mini for renewing our lease. I knock a star off because these apartments are very old, that their walls are paper thin and you hear everything that goes on in the other apartments. Thankfully, we had good neighbors for the most part so it wasnt too much of an issue. Great experience here. -
Review 46 (2020-10-08 - Rating: 5)
It is a beautiful place to live. Neighbors are friendly, great view and the workers are amazing. The groundskeeper, Israel, does a great job cleaning around the place and he always has a smile. -
Review 47 (2014-08-19 - Rating: 4)
Ive been here a few months and I love it. Great price, maintenance is there 24/7, and the staff is really awesome! My lights never go out :) and its really quite :) I like it! -
Review 48 (2020-11-30 - Rating: 5)
Teresa, Rodney, Mike, Louanne, Chrystal, Israel, and Peyton , the entire team, they are all incredibly helpful and put in great efforts to take care of both their residents and their vendors. You can tell they dont view what they do as just a job, but rather they genuinely do care about this community being a place people WANT to call home! -
Review 49 (2024-07-27 - Rating: 5)
Everything was very good and the Receptionist was very professional and knowledgeable of the Apartments she was very Remarkable -
Review 50 (2021-11-02 - Rating: 5)
Amazing service from Jed. He was great help with my mother and I on explaining everything, getting costs lists for us and helping to make y mom comfortable with the fees etc. He really is very wonderful at his job. You saved my bacon. -
Review 51 (2023-02-25 - Rating: 5)
April did an amazing job explaining the options I have before me. She went above and beyond what was expected! Highly recommend her and River Oaks. -
Review 52 (2023-07-06 - Rating: 4)
So far, we really like it! We did have cleaning to do, floors, bathrooms etc.All in all, much better than we expected -
Review 53 (2020-12-30 - Rating: 5)
Teresa, Louanna, Rodney, Israel, Chrystal, and Mike are the absolute best. They genuinely care about their residents. Could not be more blessed to be surrounded by such amazing people! -
Review 54 (2020-12-30 - Rating: 5)
Peyton was very professional and oh so helpful! That place would crumble to the ground without her! She’s the reason I’m moving to river oaks. She deserves a raise and a bonus for all she does! ✌️ -
Review 55 (2019-07-12 - Rating: 5)
This apartment is much nicer than the last one!The staff is very friendly and very helpful. Weve had a couple of issues moving in but the staff has been very helpful in getting them solved. -
Review 56 (2020-10-08 - Rating: 5)
Hi! I am looking for a place for my brother and drove by and saw that this will have to be the place for him. It’s very nice and well kept outside even the roofs . There was a young man cleaning them his name is Israel great job ! -
Review 57 (2020-12-30 - Rating: 5)
The beautiful ladies in the office (Peyton, Louanna, and Teresa) are always so helpful. The maintenance team (Israel, Chrystal, Mike, and Rodney) are quick and responsive. Great team. -
Review 58 (2022-02-11 - Rating: 5)
Great property with a great staff, Jed and Louanna were extremely helpful and answered all my questions without issue. Would definitely recommend this property to anybody looking for a reasonably priced place to live! -
Review 59 (2022-02-22 - Rating: 5)
Had an emergency call for water flooding the kitchen and within 10 minutes I received a call back and someone on the way. Fast service for a problem that could have only gotten worse with time. -
Review 60 (2020-11-09 - Rating: 5)
Renting my first apartment was so easy with the help of Peyton! She is so kinda hearted and made sure it was smooth and problem free! -
Review 61 (2020-08-19 - Rating: 5)
The staff are very helpful and friendly. Had a few issues with my fridge but maintenance respond and remedied the issues within 20 minutes of making the request. Very satisfied with the service. -
Review 62 (2020-10-08 - Rating: 5)
A lot of my time is spent at River Oaks. Was trying to help my mom move out of her apartment and a nice groundskeeper helped me carry her bed frame. When I asked his name, he said he his name was Israel. -
Review 63 (2024-07-10 - Rating: 5)
The staff is very friendly and helpful to help find you or your familys needs. -
Review 64 (2024-06-11 - Rating: 5)
It was a good experience staff was very friendly Danielle makes you feel very welcomed . -
Review 65 (2021-01-02 - Rating: 5)
Payton was the very best when it came to helping me get my first apartment. She was super nice and always stayed in touch. -
Review 66 (2025-02-14 - Rating: 5)
Kenna was very helpful! -
Review 67 (2020-10-09 - Rating: 5)
I so enjoyed being at River Oaks! The team ,lead by Teresa and Rodney,are so friendly and attentive!!! I would recommend living here to everyone looking for a home in Tyler!!!! -
Review 68 (2023-03-17 - Rating: 5)
One of the front office ladies named April had outstanding customer service and helped me out a lot, very caring. -
Review 69 (2024-02-20 - Rating: 5)
Great place to live! If i have an issue it gets resolved almost the same day! -
Review 70 (2021-06-25 - Rating: 5)
One of the best apartments I’ve seen the whole scenery was amazing the pool amazing and the inside of your house lovely there all so sweet I’ll give a 10/10 -
Review 71 (2024-01-12 - Rating: 5)
The renewal process is always quick and easy. Love the community and staff -
Review 72 (2020-10-05 - Rating: 5)
Great place the manager is Teresa she has great office staff the maintenance team will take care of any problems you might have and the office staff can help with any questions you have and a very good location to near by stores and eating places -
Review 73 (2020-02-09 - Rating: 5)
Very central, Walmart, laundry mat across from Walmart off Shiloh. So many places are at a walking distance too. Planet fitness a few blocks away. -
Review 74 (2020-12-30 - Rating: 5)
Great place! I have lived here for 16 years,,staff is friendly and maintenance is very good,,Teresa the manager gets things done! -
Review 75 (2016-12-29 - Rating: 4)
I have enjoyd living here , the ladies in the office have been wonderful and very sweet. Everyone will work with you as much as rhey can its a great comunity -
Review 76 (2021-09-09 - Rating: 5)
The apartments are beautiful and the price makes them feel like a steal. Great area for young people or families. -
Review 77 (2022-04-24 - Rating: 5)
The place is soo clean and I love the fact that Jed really made the process super smooth and easy and stress free. Thanks ya’ll 🙏Recommend everyone to come check it out⭐️⭐️⭐️⭐️⭐️ -
Review 78 (2023-02-02 - Rating: 5)
They have an Awesome management team and was very helpful explaining all the things you needed to move -
Review 79 (2023-12-25 - Rating: 4)
Very nice staff, very homey spaces, and all around an easy going experience -
Review 80 (2020-10-09 - Rating: 5)
Fantastic management, Teresa is amazing! They really care about their residents, and that makes a huge difference. -
Review 81 (2017-08-27 - Rating: 4)
The outside just look alright but the inside on the updated apartments are very nice! I dont live here Ive only visited -
Review 82 (2020-05-28 - Rating: 5)
I submitted my request about my sliding door being shattered and maintenance immediately came knocking on my door. Thanks for coming so quickly! -
Review 83 (2024-09-26 - Rating: 5)
Greatest, friendly, most efficient experience Ive ever had. -
Review 84 (2021-02-04 - Rating: 5)
Amazing neighborhood very scenic, not bad rent prices, and super great staff -
Review 85 (2023-09-07 - Rating: 5)
A very smooth process while submitting the application and getting approved -
Review 86 (2020-10-05 - Rating: 5)
TERESA IS BY FAR the best manager there. She makes the property what it is! -
Review 87 (2023-10-18 - Rating: 5)
Great people in management! Super clean -
Review 88 (2023-01-09 - Rating: 5)
Very professional. The staff made the process easy with no hassle.!! -
Review 89 (2018-01-09 - Rating: 5)
I would love to live there. I just wanted to know if you guys do background and credit checks? -
Review 90 (2020-10-06 - Rating: 5)
The Property Manager Teresa Castaneda and her staff are amazing! -
Review 91 (2020-10-06 - Rating: 5)
Great working with Teresa Castaneda. Excellent manager! -
Review 92 (2019-06-04 - Rating: 4)
Nice people great parking dont like the prices to much -
Review 93 (2022-04-28 - Rating: 5)
Jed is that dude!!! He seems like an all around caring guy! -
Review 94 (2020-12-07 - Rating: 5)
Teresa Castaneda is an awesome Property Manager! -
Review 95 (2022-05-04 - Rating: 5)
These apartments come up as income based when searched , is this the case ? -
Review 96 (2020-12-10 - Rating: 5)
Payton has been extremely helpful with everything!! -
Review 97 (2020-12-30 - Rating: 5)
Peyton was extremely helpful and nice. -
Review 98 (2017-02-20 - Rating: 5)
Clean, affordable place for your college student! -
Review 99 (2023-05-23 - Rating: 5)
The property manager is amazing!! -
Review 100 (2022-03-02 - Rating: 5)
Great people and great assistance from the office. -
Review 101 (2023-06-16 - Rating: 5)
Teresa and April are amazing!! -
Review 102 (2017-04-04 - Rating: 5)
More like 4.5 but still good nevertheless -
Review 103 (2019-06-22 - Rating: 5)
The best oaks youll ever see -
Review 104 (2022-07-07 - Rating: 5)
I didnt visit here -
Review 105 (2020-02-09 - Rating: 5)
Pretty but high -
Review 106 (2017-08-29 - Rating: 5)
Great people! -
Review 107 (2022-06-15 - Rating: 5)
Very helpful -
Review 108 (2023-03-07 - Rating: 5)
Great place -
Review 109 (2019-06-15 - Rating: 5)
Nice apartments -
Review 110 (2018-03-25 - Rating: 4)
Nice place