Reata Alamo Ranch

Located in Houston, Texas

Address: 11211 Westwood Loop, San Antonio, TX 78253, United States

Phone: +1 844-978-4503

Rating: 4.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-26 - Rating: 5)
This has been my favorite apartment complex in years. The front office staff is sweet and welcoming when I come in for my morning coffee and maintenance always waves hello during my walks. They’ve also responded to any maintenance requests insanely fast. I love living here and would recommend it to anyone

Review 2 (2025-01-18 - Rating: 5)
Savannah was always nice from the moment she gave us the tour to helping us get set up and have everything ready for move in. She answered all my questions and was always willing to help if we needed anything. It was an easy and fast process.

Review 3 (2024-03-04 - Rating: 5)
I lived at Reata Alamo Ranch for 8 months while my house was getting constructed. My unit was a 2 bedroom/2 bathroom apartment on the bottom floor that was recently renovated with an attached garage. This unit was clean when I moved in and superbly met my needs. Management and staff were always super helpful with warm personalities, great communication, and constantly looking for ways to improve the quality of life for the tenants. Maintenance was no different, personable and responsive, repairing all my issues within a day.Highly recommend this apartment complex and would lease here again.

Review 4 (2024-06-28 - Rating: 5)
I always loved opening my balcony door to look out over the entire San Antonio city. The management always responded to requests and needs, and the maintenance crew is an amazing group of guys that will help you out with anything you need. Neighbors were great and never once caused any issues for us. It will be sad to move out for a new area, but Im happy we were able to stay for as long as we did.

Review 5 (2024-02-21 - Rating: 5)
Had my first issue since moving in. My Thermostat stopped working which caused my apartment to heat up quickly. Called it in into after hours, Lead maintenance worker came by quick to install new Thermostat!! Most Apartments would of made you wait till the next day to resolve a simple issue so really glad about this.

Review 6 (2023-05-18 - Rating: 5)
I moved into Reata two weeks ago. It’s a nice, quiet, well run complex. There is never a battle for parking, many spots available throughout the lot. My neighbors and people in crossing have all been kind. The maintenance guy is awesome, respectful, resourceful, and gets the job done. He fixed an issue within my 24 hour request. Pet Friendly, 24 hour gym, and pool. All staff have been helpful and responsive!Great location, with easy access to 1604 and 151! Target and HEB are less than 5 minutes away!My leasing agent was Hallie Mihok. Hallie carried me through the application process and never got frustrated. She was a big part of why I chose Reata! She made everything simple and continues to help me with any concern! Hallie is awesome, & is definitely going places THANK YOU! Im excited to be here :)

Review 7 (2020-12-03 - Rating: 5)
It has been two months since I left this community but I would like to say they have always had outstanding customer service. And as stated before this is a community not just an apartment complex. They really know how to make you feel like a valued tenant. I lived here for two years and Elizabeth was always checking in on us and making sure everything was ok. She is amazing and I recommend speaking to her about any of your questions or concerns about moving to the complex. The new property manager Bambi and I have only spoken over the phone but she was extremely nice and Still made me feel like a valued former tenant. I recommend moving to this complex if you are considering moving to the Alamo Ranch location.

Review 8 (2020-09-03 - Rating: 5)
A few days ago i had the privilege of meeting one of the most amazing property managers. I walked into the leasing office with out a appointment and was greeted By Bambi come to find out she was the Property Manager. Not only did she give a wonderful tour of the community she explained everything with patience and understanding she made me feel like i was home. The community was gorgeous and well taken care of. All I can say is if you want great service and beautiful amenities Alamo Ranch is the place to live. Thank you Bambi for the amazing tour and the great customer service.

Review 9 (2022-08-26 - Rating: 5)
Over all my 18 month lease experience was great . Nice peaceful, quiet community. Never had a problem. Neighbors were so friendly, well except for 1 . Big thank you too Elizabeth for always Being there if we needed any assistance. Maintenance always took care of issues ASAP . Highly recommend these apartments for roommates. And overall a great place to live .

Review 10 (2024-03-20 - Rating: 5)
From the beginning of the rental process they were very helpful and attentive to our questions and requests. Unfortunately, due to an unforeseen circumstance of our house not selling, Reata was able to break our lease with no financial burden. We greatly appreciate them and hope to return soon.

Review 11 (2023-08-18 - Rating: 5)
I have been living at Reata for 3 months now! I love it. Great community, location, and staff. Extremely Dog friendly! I feel safe walking around the complex morning and night. The community is filled with hardworking people, family, and elderly. No sketchy people! Its calm and quiet! Many speed-bumps to prevent speeding. USPS is awesome, the post lady does a great job. Amazon drops off at your door. Dog park is super cool! You can walk to Target! Starbucks and Dunkin less than two minutes away. We have 2 HEBs within 5 minutes (Alamo PRWY HEB is better) Fun place to live.The maintenance guy named David is awesome! He takes pride in his work. Glad hes around. Hallie and Sabrina are always ready to take on any concerns or questions. The manager Michelle is fabulous! She takes care of business and you can tell she cares about her residents.This is a great place to live. Im glad I choose Reata.

Review 12 (2022-09-22 - Rating: 5)
I ABSOLUTELY love this apartment complex. Everyone is friendly and the management team is amazing. All the maintenance guys work hard and are always there when you need them. The apartments are clean and the area is always well maintained. Great atmosphere and great people wouldn’t want to live anywhere else. HIGHLY recommend Springs at Alamo Ranch.

Review 13 (2022-05-19 - Rating: 5)
Looking for an apartment look no further. The office staff gave the best customer service, as they took the time to really get to know me and what I was looking for. Maintenance team greeted me with a wave and the community looks great and they are super pet friendly. The team even gave my pet a treat while in the office. Check out The Springs, you won’t be disappointed.

Review 14 (2018-12-15 - Rating: 5)
I recently toured the Springs and was extremely impressed with the entire experience. I met with Jesekah who provided a thorough and personable overview of the community and its amenities. The grounds were lovely despite the winter weather, and the few residents I encountered on the trip only had positive things to share about their experience.The two bedroom apartment I viewed had a great layout and had one been available with a garage I would already have leased. Its definitely one Im going to keep checking back on. From Jesekahs professionalism to the residents warmth, I can certainly see why this community is so popular. Im eagerly awaiting the day when I can call the Springs home!

Review 15 (2020-02-19 - Rating: 5)
I have been living here about a month. Everyone from the staff to neighbors are very friendly. Jesekah was so helpful through the whole process and continues to be since I moved in. The apartment is beautiful and affordable. The car wash and dog park are nice features. They also have community events often. Maintenance is friendly and quick to respond. Wonderful place to live!

Review 16 (2022-09-08 - Rating: 5)
Amazing staff, made the application process simple and straightforward! They were able to accommodate me on short notice with no problems. I toured with Bambi and she walked me through all the amenities, the different units, pricing etc, and Liz helped me with the leasing process. Easily the best management I encountered in San Antonio of the 20+ apartments I toured.

Review 17 (2021-02-10 - Rating: 5)
We went to see this apartment complex twice, once in July 2020, and again in Jan 2021. We have nothing but high praise for the customer service, commitment to excellence, high-level of professionalism, and customer service provided to us by the staff. The process of starting a lease and the support with this process was seamless. We spent over 13 years in Japan where customer service is a number one priority and the Springs staff is at this same level.We HIGHLY recommend contacting Springs at Alamo Ranch if youre in the market for an apartment, were confident youll find exactly what youre looking for!

Review 18 (2021-02-17 - Rating: 5)
This place has some of the best staff and most accommodating people. We have been here going on 2 years and just renewed for a 3rd. The staff is always quick to help in any way possible if there is ever any situation that occurs and treat us like family. The grounds are kept so clean and living at these apartments is really as good as it gets as far as apartment living goes.

Review 19 (2017-11-14 - Rating: 5)
We moved in on Nov. 1, 2017 and don’t have any complaints! We love that there are fewer apartment buildings so our daughter can play on her bike without the worry of constant traffic coming through. We moved here from Arkansas and had only one week to search for a place to live. We went to probably 15 other apartment complexes and visited The Springs at Alamo Ranch last and we knew once we viewed it that this was the place we were going to choose! On top of all of the stress of moving to a completely new state, our leasing agent Lindsey was amazing! We had a few issues with our paperwork when we applied and she was extremely patient and helpful. We kept in contact with her a few weeks before we made the move and she was always so friendly and easy to work with. First impressions are such a huge influence when you’re looking for a place to live and we can honestly say that one of the huge reasons we chose The Springs was because of Lindsey!

Review 20 (2020-08-30 - Rating: 5)
While Im not a tenant, Ive been to this property on several occasions, visiting friends. This property is well cared for and every common area Ive seen and used is immaculate. That is a testament to both the maintenance staff, up to the property management team, specifically Bambi Sullivan. I have had the opportunity to meet her, to let her know how much I appreciated her property and I can see why. It is clearly a reflection of Ms. Sullivans pleasant personality and professionalism which are mirrored in her staff. You can bet any property managed by this leadership is well worth your trust and if I were not already a home owner, I would be a customer.

Review 21 (2019-09-18 - Rating: 5)
These apartments are very nice and very affordable! I have had friends who lived here the past few years so I been visiting these apartment complex quite often. I now live here with my boyfriend and my in-laws and we really love it here! Parking is okay but it isnt horrible, very tolerable. My boyfriend and I plan on getting a 1-bedroom apartment when our lease is up next year but we plan on trying to live upstairs since our neighbors can be VERY noisy! A second family moved in and they are just as loud as the previous, I guess the floors are thin. Other than that, this area is great because its near all convenience shops and restaurants and easy access to HWY 151.

Review 22 (2020-01-21 - Rating: 4)
I have lived here since 2017 and the quality of service given here have been over and beyond. The apartments are decent and could definitely be updated. The staff here are extremely helpful. Will do whatever it takes to ensure comfort and show their commitment to our needs. Jesekah is a star and the maintenance team should get more credit for their consistent work in the complex.

Review 23 (2021-03-30 - Rating: 5)
I want to write a review for Springs at Alamo Ranch for an exceptional tour today. I toured with Robert in San Antonio and he was the most professional and welcoming guide. The facilities are beautiful, clean, and seems like a wonderful place to call home. He was very knowledgeable and welcomed any questions i had. I also met 2 other sweet gracious woman that works with him. It is definitely at the top of my list and I’m excited to maybe call it my new home. I would definitely recommend the community to anyone looking in the Alamo Ranch community!

Review 24 (2018-08-04 - Rating: 5)
Jesekah was amazing! Went in looking for a two bedroom for my father in law. She was so friendly and welcoming. She greeted everyone we saw while on tour. People stopped to chat with her and she knew them by name. Even knew their pets names! She really knew her stuff and made the experience of apartment searching really fun. Great service!

Review 25 (2020-05-01 - Rating: 5)
Okay guys listen, I mean the staff that these apartments really do go above an beyond! There has been multiple times when I have had to go out of town and a package is left at my door, they always help me out and collect it for me! they know me whenever I call and are always accommodating. I mean come on they will even walk your dog for you! The community is well kept and peaceful, I have not had any complaints. and maintenence requests are always taken care of in a timely manner. Its time you stopped looking and started living at The Springs at Alamo Ranch.

Review 26 (2019-07-20 - Rating: 5)
My family and i have been living at the springs for over a year now and we love it here.. The staff is very helpful and polite any time we need anything fixed or taken care of they are always right on top of it. The leasing office staff is great always upbeat and positive. The complex is one of the most cleanest ones i have ever seen. I love the fact that they take great care of the facility and i am glad to call the springs our home.

Review 27 (2020-08-20 - Rating: 5)
I am a resident who is combat disabled using an electric scooter with a superbly trained medical alert service dog. The staff and residents are very friendly and accommodating. Twice maintenance has come within an hour to replace the batteries in screaming smoke alarms. When the large front gate hinges were squeaking loudly, I submitted a request for them to be greased. Within two days the squeaks ended and the entire gate was freshly painted. Well done to the entire team for such great service!

Review 28 (2019-06-27 - Rating: 5)
I lived here for several years and loved every minute of it! A year later I needed their assistance with clearing up a debt I still owed them and they did not hesitate to help me not only get it cleared from collections but did everything they could to rush it. I can not thank them enough for their patience and help with the situation. Jesekah and Elizabeth were absolutely amazing and showed me how much they care about you. I also want to thank Bambi for help as well. As always I was treated as though I was family.

Review 29 (2021-08-10 - Rating: 5)
One of the coolest places i have lived. I enjoyed the tiniest garages ever made and the repair man was phenomenal on his repairs i needed done. The car wash area is impressive, comes with a resident who will hassle you. He will be sure that the residents only can use the port.

Review 30 (2019-12-07 - Rating: 5)
I lived here for 2 years. My children loved it due to their friends living in the area and having pool play dates. Area is very quiet and most everyone is friendly. Only reason I moved is because of circumstances out of my control, would definitely move back if the opportunity arises.

Review 31 (2022-04-02 - Rating: 5)
Had the best very first facial today with Sam! She was absolutely the best. Felt very comfortable & completely relaxed for the remaining of the day. I can feel my skin appreciate the extra attention it received today! 💜 Will definitely be coming back .

Review 32 (2018-06-12 - Rating: 4)
By far the best apartment Ive lived in since moving to San Antonio in 2016. Ive only ever had to deal with Jesekah and Liz. They welcomed me in like a member of the family since day 1. Jesekah has gone above and beyond in making sure I was settled and comfortable during the leasing process, and all the way thru the move in. I would definitely recommend this place to anyone searching for home not just an apartment!

Review 33 (2020-08-30 - Rating: 5)
I’ve been living here going on my 2nd year. The staff has been super friendly, and is always quick to respond to my work orders. I choose to live here for the lay out of the apartment complex, but the amazing staff makes it feel like a home. I would recommend to friends and family.

Review 34 (2022-06-27 - Rating: 5)
I stayed here for 2 years and I never really had any issues with this apartment. The maintenance team is always very helpful and responds quickly to inquiries, The staff is always very kind and helpful, and Fairly quiet and kind neighbors. I loved staying here.

Review 35 (2019-09-14 - Rating: 5)
Great customer service. The staff is very polite and friendly. Especially Miss. Jesekah, who went above and beyond her job duties.I was recently in a car accident and she not only offered to take my son to the scene of the accident but stayed to make sure I was fine.She let us load all my work equipment on to her vehicle and brought myself and my son back home so my family could take me to the hospital. We are truly greatful and thankful Miss Jesekah you are an amazing ASM whom truly cares for her residence and their well being.Sincerely,Noe Hernandez & fam.

Review 36 (2021-07-02 - Rating: 5)
Moved in March of 2021 & have absolutely no complaints!The staff is very attentive & understanding, the maintenace is absolutely amazing.Robert, Elizabeth & Bambi are seriously the most welcoming people I’ve ever met.Highly recommend this place to call home.

Review 37 (2019-05-30 - Rating: 5)
Jesekah was the one to help me with my lease and throughout my time with the Springs she would help me with anything I needed right away. I liked her warm and calm personality. Should I ever move back in the area, I would definitely be looking to her for assistance in my apartment search and needs.

Review 38 (2018-11-19 - Rating: 5)
The team has been amazing here so far. Most notably Jesekah. she is extremely helpful and very professional. I trust her to handle every issue i bring to her. if it wasnt for her knowledge, curtosey, attitude, and general attentiveness to my wifes and I needs we probably would have moved somewhere else. I am very happy to be here!!

Review 39 (2018-09-15 - Rating: 5)
Beautiful and welcoming property with many amazing amenities! The propertys greatest asset is its staff - namely Assistant Manager Jesekah. She was extremely knowledgeable and friendly. She clearly cares about her residents and it shows!!

Review 40 (2019-03-29 - Rating: 5)
I really love these apartments. Unfortunately it is out of my price range or I would have moved in. I would however like to pay a compliment on Jesekah. Jesekah gave me a tour around the facility and was very polite and professional. You can tell when people love their job or when they are just there to collect a check. The way Jesekah treated me, I can tell she loves her job. I don’t know who reads these but kudos to a great hire.

Review 41 (2023-08-08 - Rating: 5)
We moved in last Monday. We had a little hiccup and Michelle was very kind and solved the issue. We feel right at home and I am so grateful for that!

Review 42 (2023-07-11 - Rating: 5)
I was interested in Reata and I came in to take a tour. I was helped by hallie the leasing agent in the front and was so happy and grateful for the amazing customer service I was provided with ! Very patient and understanding, thank you so much for the help !!

Review 43 (2022-05-12 - Rating: 5)
I’ve been here for about 3 years, very little maintenance needed. The staff is amazing inside and out. Always friendly and very peaceful community. I would recommend to my friends and anyone else looking for a nice community.

Review 44 (2023-11-30 - Rating: 5)
Staff is very friendly and professional. Property is nice and up-kept very well. I would recommend. Thank you Lindsay and Michelle for everything.

Review 45 (2020-10-22 - Rating: 5)
I can’t say enough about this place or the staff. The place is beautiful and clean! The staff are always so happy and friendly, especially Mrs. Bambi. She was so sweet and made me feel like family.

Review 46 (2019-06-21 - Rating: 5)
This property is something else! In a good way lol the staff is very helpful and they Go above and beyond in customer service especially Elizabeth , i spoke to her around 15 times over the phone before even showing up to the property and she was always happy to answer all my questions!If your looking for that type of management then this is the place to live at !!!

Review 47 (2021-05-22 - Rating: 5)
I’m happy to call this place home! Robert was basically my move in agent and he did a wonderful job! Everyone else in there from office to maintenance is solid and this place is worth it!

Review 48 (2024-02-12 - Rating: 5)
Havent lived here in over a year but I wanted to edit my review. The place isnt perfect but nothing that made me rip my hair out. Good complex.

Review 49 (2022-01-10 - Rating: 5)
Would continue to live here if it was not for having to move for work. The best part about this place is the management team. They are the reason I continued to renew here.

Review 50 (2019-09-19 - Rating: 5)
I love it here I can’t see myself living anywhere else. Everyone on the office is amazing. Very happy with my choice to move here after months of searching.

Review 51 (2020-10-22 - Rating: 5)
Bambi made a usually super stressful process extremely easy!! Super easy to talk with and very patient with all of my questions and concerns.