Prescott Place Apartments
Located in Houston, Texas
Address: 2861 Franklin Dr, Mesquite, TX 75150, United States
Phone: +1 469-619-5600
Rating: 3
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Fitness centre
- Pets welcome
- Swimming pool
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-23 - Rating: 5)
“Prescott Place is a peaceful community if you’re looking for a quiet and calm neighborhood. I appreciated how helpful the staff was and they made sure anything I needed was taken care of with a sense of urgency. I like how management actually cares and works with me, Nick does a great job at it. -
Review 2 (2024-11-21 - Rating: 5)
First & foremost I would like to Thank againNancy the leasing agent. Super nice AWESOME” CS from the time I made the phone call to inquire on leasing. Till the end of my MI day & so on. I highly recommend to give & consider Prescott your new home if shopping for an apartment.Also would like to Thank Elizabeth in the front office to & the rest of the office staff for their great CS & pleasant welcoming. -
Review 3 (2024-10-02 - Rating: 5)
I really enjoyed my tour today. Liz was extremely knowledgeable of the property. She asked probing questions to gain insight on exactly what we were looking for. The apartment we saw was nice (it could have used a few upgrades). But overall we love the location because of the proximity of our jobs. I think we just may lease here. -
Review 4 (2024-11-05 - Rating: 5)
I havent living at prescott Place for a couple of years now the ladys in the office are wonderful Sylvia she help me out lot Shes Great customer service It is nice Place to live. Office Ladies Take very good Care what you need for the repairs it is a safe environment to live at . Prescott Place is a Nice Place to live it. From. Maria jimenez -
Review 5 (2024-08-19 - Rating: 5)
I just finished my move in. And I can say this is the smoothest most easiest and reliable apartment complex that I have experienced so far. Nancy was my leasing agent and I can say that she has very good communication skills. She also has a lot of patience because I did call a lot prior to even moving in. She answered all my questions and even made sure that I was set and ready to go for move the apartment that I did move into, great condition It was spacious clean and it just feels like home! Thank you Nancy -
Review 6 (2025-02-04 - Rating: 5)
I came and viewed the apartments, it looked really nice very clean area. The leasing staff were very helpful with answering all my questions and concerns I had, and I will definitely be renting at Prescott place! -
Review 7 (2025-02-13 - Rating: 5)
I love it here. I been here for 3 years . The ladies at the front are amazing as well Nancy, Elizabeth , and Sylvia. They are all great and always help. -
Review 8 (2024-11-06 - Rating: 5)
This office is very professional. It got my rental approval done very fast. I’m very satisfied so far with my choice of properties. Nancy is great. Very customer service oriented. -
Review 9 (2024-08-22 - Rating: 5)
Wanted to do a review updated! While I’m still surprised of the bad reviews honestly I have had all my concern addressed and fixed right away. The office ladies always answer my calls questions and maintenance Answered and explained all my concerns and questions upon answering to my maintenance request. I feel like this lease will be very good. -
Review 10 (2024-10-05 - Rating: 5)
I was looking for an apartment and greeted by a person at the front desk. Very friendly people and gave me lots of info. Clean area and will be looking to move into these apartments. -
Review 11 (2024-11-11 - Rating: 5)
Moved into these apartments about 2 months ago NAncy was great everything went smoothly when I go into the office she makes sure that everything is taken care of that same day and I appreciate the effort she put in thanks Nancy -
Review 12 (2024-10-02 - Rating: 5)
Prescott place is nice. I’ve been living here for quite some time and I really enjoy it. I like the location and the office team and maintenance staff are on point all the time. -
Review 13 (2024-10-07 - Rating: 4)
The staff here was very helpful in finding my next place to call home. Very thoughtful and thorough in the whole process. Also affordable for a single income family. -
Review 14 (2024-10-01 - Rating: 5)
I love Prescott Place is so nice. The place really felt like home. I’m thinking to apply. The location is prime. Customer service was outstanding. -
Review 15 (2024-02-14 - Rating: 5)
From the walk through til now! I applied back in December & Liz assisted me with everything, the communication is so good here & they don’t mind answering any questions you may have. I absolutely LOVE my apartment it is beautiful & the complex over all is well taken care of. Thanks Prescott!! -
Review 16 (2024-10-07 - Rating: 5)
The location was great for me. Management was fantastic and on top of things whenever something came up! I would definitely recommend -
Review 17 (2023-09-12 - Rating: 5)
I have been with this apartment complex for almost 3yrs. I have never had a problem with them.If I put in a work order , they come in a promptly matter. Ms. Liz and Silva has always been pleasant and very understanding in which I’m very grateful. I actually referred my god son whom stays by the office. So I would definitely recommend Prescott place for you and your family. -
Review 18 (2023-06-14 - Rating: 5)
Great and transparent customer service, always available and ready to help. Appreciate the assistance of the team members especially Nancy and also Elizabeth who facilitated our move and made things easier for us. Appreciate you guys. Further, apart from their current zero application and administration fees, and a deposit that is refundable, we wont hesitate to recommend Prescott Place as your next home. This place is very proximate to many services and amenities within the community making it more convenient and conducive to living comfortably.Looking forward for a long-term, fruitful stay. Again, thank yall for being there to timely respond to our needs and queries. -
Review 19 (2024-10-18 - Rating: 5)
The leasing staff is amazing Nancy was great helped me get my new home can’t wait to move in -
Review 20 (2024-10-02 - Rating: 5)
The management and maintenance team are very kind responsive and knowledgeable. I would recommend these apartments. -
Review 21 (2022-12-08 - Rating: 5)
I will preface this by saying I do not live here. I toured this property and many others with my best friend who is moving to Dallas- this was in the top two of most professional and thorough viewings. Nancy made us feel so heard and included throughout the entire tour. The property is well maintained and the prices are reasonable for the Dallas market. We ran into several residents on the tour who sang their praises about the property and our wonderful leasing consultant Nancy. Everyone is so kind and makes you feel like you’re already home. -
Review 22 (2024-10-25 - Rating: 5)
Super sweet and patient. Explained everything in detail, the whole staff was super sweet during our move in process! -
Review 23 (2024-11-01 - Rating: 5)
The girls in the office are so sweet they have been such a huge help on my moving process cant wait to move in !! -
Review 24 (2024-11-04 - Rating: 5)
Mrs. Nancy is great! No issues.... Nice friendly staff, and accommodating. -
Review 25 (2024-07-02 - Rating: 5)
I just moved here from Miami Florida to Dallas best decision I ever made I looked at a couple of other apartments but this one seemed different ladies was very respectful in the front the person that took care of me make sure she explained everything well and she informed me about my credit score and she took care of me and I really appreciate that I just moved my apartment today I absolutely love it 2769 Franklin Dr Mesquite Tx 75150I just got one thing to sayhow about thoseDallas cowboys 😂😂😂😂 -
Review 26 (2024-09-26 - Rating: 5)
Great leasing team they were amazing when i was moving in answered all my question this will be a great new start thank you team -
Review 27 (2022-12-08 - Rating: 5)
Me and my boyfriend visited yesterday for a tour, nancy showed us around and we fell completely in love. Beautiful views, beautiful pool, beautiful layout of the apartment we looked at. We were trying to get the apartment we were informed about, but when it came to selecting the apartment, it showed unavailable. But overall, we still plan to make this our new home. Thanks Nancy for being awesome! -
Review 28 (2024-09-26 - Rating: 5)
Great leasing team ! They always go above and beyond thank you for always meeting my needs -
Review 29 (2022-11-20 - Rating: 4)
I would love to give 5 stars because Nancy and Elizabeth are the nicest people with great customer services skills. The apartment is pretty nice and they worked with my wife and I with our move-in date. It’s just a couple things that stopped me giving this place 5 stars. Thanks to Nancy for the great service and patience. My only issue is I have nets in my place other then that it’s good. -
Review 30 (2019-01-22 - Rating: 4)
I moved to Prescott Place in August of last year. I have been very happy with my apartment. It is not one of the remodeled units but it is still spacious. The complex is very quiet and my neighbors have all been friendly. When I have called maintenance for any issues they have completed the work quickly and have always come when I have needed pest control.My main concerns have been over visitor parking and having my car towed. I had read review and some of my neighbors complained about getting towed all the time. I have not had any problems with this since I have been here so I have to say if you dont obey the rules things happen. I do not like that if I do have visitors, I have to register their tag number even if they are only staying for an hour or two.I would have given them 4 stars except that I think the pools need to be updated and some added pool loungers and the hours extended. During the summer the pool closes at 8 and that is not enough time to get home and get to the pool to swim. -
Review 31 (2022-12-15 - Rating: 5)
My father who is elderly lives at Prescott place apartments. Back at the end of October my father had some series challenges and we became closer so that I could assist him. I live in California and he has been in Texas for many years and wants to stay there. I have to say if it wasn’t for Sylvia Manager, Elizabeth and Nancy I am not sure we would not have overcome many obstacles my father has ran into. They always have been very kind, helpful, professional and caring. They have been true angels this is not just a job for them they truly care about their residents. You are very fortunate to have them employed by you. Thank you for being a wonderful safe place for my father to live at.From Mr. Flores’s daughter Mercy -
Review 32 (2022-11-18 - Rating: 5)
The thing that truly makes this place a great place is the staff for sure! They make you feel like you are apart of a family the leasing agent Nancy is amazing she is extremely helpful she is definitely one of those people that goes the extra mile. I can’t wait to start my new journey in my new apartment -
Review 33 (2017-02-28 - Rating: 4)
We just recently moved from Prescott Place and it was a great experience, quiet area, the maintenance were very prompt with fixing any issues we had, as well as Sheila and John were truly nice and courteous! Everybody that worked in the office was friendly, it almost seemed like family.The only complaint That I ever had was my neighbor making too much noise, but the office handled that quickly. The only reason we moved was because we had a baby and needed bigger space and needed to save some money, the apartments are literally located by everything! The mall, the shopping centers, restaurants etc. -
Review 34 (2021-07-15 - Rating: 5)
I am selling my home and was a little nervous looking for an apartment. Prescott Place was recommended by previous tenants. I spoke to Irma over the phone and in the conversation we had, her tone of her voice spoke truth to me. I proceeded to apply then drove there to give my deposit. The surroundings were calm. I entered and met Irma. She was super knowledgeable and reassured me I would have a safe home here upon approval. She was patient and answered all of my questions. I left feeling like I made the best decision. I called Irma a few times after with questions and not once did I hear any frustration in the tone of her voice. She even sent me pictures of the apartment since I am impatient and wanted to see it. She called me Tuesday and it looks like Prescott Place will be my new home soon. Ive read the reviews and I am going with my first impression that Irma left me with and joining this community. Thank you Irma for your professional attitude, helpful spirit and for your patience.Kimmie S. -
Review 35 (2022-12-08 - Rating: 5)
Walked in to gather information for apartment and Nancy assisted me. She was so sweet and courteous. She acknowledged my arrival and asked if I could give her a minute as she was finishing up assisting somoene else that had arrived before me. She explained all the amenities and differences in apartment costs. Her thoroughness and patience to explain to me was very much appreciated. Will definately be coming back as soon as my lease is up at my current apartment. -
Review 36 (2020-05-28 - Rating: 4)
I moved here back at the end of march. I have a studio apartment and with this being my first apartment, the staff was nice with the applying process. Everything is pretty good to me. Some things we cant control, i dont have any issues other than my neighbors above me. Everyone else around me stays to themselves. my surrounding neighbors are quiet. For it to be my first apartment my overall experience is great besides the neighbors -
Review 37 (2024-09-26 - Rating: 5)
Great leasing and maintenance team! Thank you for making this my best home. -
Review 38 (2021-03-10 - Rating: 4)
I have lived here almost 2 years and have never really had a problem. I communicate with the manager often and she is very helpful and always quick to respond. Maintenance is great, very fast and trustworthy. Austin in the front office is always the first person to answer the phone and usually the first person to greet me when I enter the office. My complaints are not with the office or management. My complaints are disrespectful neighbors and tenants as well as the trash all around the grounds of the community. People really can’t expect maintenance to pick up all their trash AND be able to service their apartment in a timely manner. -
Review 39 (2020-09-17 - Rating: 5)
I lived in Prescott Place for a year, it was my very first apartment and I had a fantastic experience!! My unit was newly updated with new appliances. I had not a single issue with bugs, parking, deposit or anything else mentioned in these other reviews. Work orders were completed usually the next day, all staff was kind and professional. I will definitely recommend Prescott to others who want a well priced apartment in the area!! Thank you guys for making such a scary experience so easy for me! -
Review 40 (2022-12-08 - Rating: 5)
Great customer service hands down. Silvia has great people skills and is just the nicest ever. She was very attentive in what she does and you can tell she takes pride in her work. Apartment complex is nice and close to all types of shopping and restaurants. Thank you Silvia and Prescott place. -
Review 41 (2019-01-16 - Rating: 5)
I have lived here since September and have not had any issues whatsoever! Sheila helped me through the moving process which moved extremely quickly and she took into consideration everything I wanted. This is my first apartment and I couldn’t be more happier. The manager Richard, and the other ladies in the office are extremely courteous when I come around. The neighbors are very friendly and the maintence man came when I wanted between the times I wanted and even went the extra mile when he came as well! Keep up the good work Prescott! -
Review 42 (2016-12-06 - Rating: 5)
I dont normally do reviews. But cant understand all the negative ones ! Ive been living here for over two years and find the customer service here to be top notch. Anytime Ive had a maintenance issue, it was addressed professionaly and in a timely manner, and theyve always worked with me on any late rent issues, as long as Ive given them the courtesy to communicate in advance. Ive never had any extra fees for not following the guidelines set in my lease, because I read my lease, and follow the guidelines. Pretty simple. And so far all Ive seen is continued property improvements. Including a state of the art work out center. Great job Prescott place. Keep up the great work!! -
Review 43 (2022-12-08 - Rating: 5)
Such a wonderful place! Nancy was fabulous, if you need a tour she is the perfect leasing agent! Very kind, detailed and knowledgeable. I appreciate her willing to assist me in finding my new home. -
Review 44 (2022-12-07 - Rating: 5)
I went to view the apartments and the leasing agent Silvia was very knowledgeable and helpful. I love the location of the apartments as they are right by shopping centers and grocery stores. I was informed of the paperwork I needed so the process was fast and easy! Great customer service from Silvia, I highly recommend asking for her. -
Review 45 (2024-09-26 - Rating: 5)
Amazing leasing team they are so great love working with them ! -
Review 46 (2016-10-30 - Rating: 5)
Wow. I am so shocked after reading all the bad reviews. I am not yet a resident but I went by this complex today to inquire about some apartments. I viewed an apartment with Shelia and she was so nice and professional.Thank you so much Sheila. You rock in my eyes. I did not read any reviews prior to my visit. However, I am glad I looked at them before I decide to lease as I see there are several concerns about towing and strict rules. I do have small kids and I am hoping they are understanding when it comes to this as there may be times they might leave something on the balcony or damage the blinds but I dont feel like I should be charged 300 for something like this as I can always replace the blinds myself when I can. As long as the apartment looks they way it did when you moved in at move out, should you not be charged for anything while you are a tenant in my opinion. I have not yet met Richard and I can not base my decision of other people experiences solely. Their experiences with the office staff may not be the same for me. I am a firm believer that you treat people with respect and you will get the same respect in return. If however, that is not the case, you can always respectful address your concerns in hopes to receive a positive resolve. I will update my reviews once I decide to move in or not. But I just want to say, sometimes, you cant always believe everything another person says. Use your own judgement based off you own experiences. -
Review 47 (2016-09-28 - Rating: 5)
What????I have only been here two months but I find the office to be one of the most helpful, fun group of professionals I have ever dealt with! My Move In was seamless, the unit EXACTLY what I was promised and I find the cost to be very reasonable compared to others in the area. While I only know the manager briefly, he has been very nice and helpful. He also remembers my name and that cannot be easy with so many units.Do not believe these Haters! This is a great place to live! -
Review 48 (2018-08-18 - Rating: 5)
I moved to Texas with my son and wanted to find my own place. I looked this complex up and when I saw the reviews my first thought was “ No Way “ ! I went to the complex anyway and was was greeted by the sweetest lady ever.....Sheila ! She treated me like I was already a tenant. She showed me a unit and after our conversation I agreed to make this my home. The approval process was fair and quick even though my credit isn’t perfect due to becoming suddenly disabled. Thank you Sheila and I look forward to my move in date on September 1st.Claudia Smith -
Review 49 (2020-08-15 - Rating: 5)
This is a great place to stay. Neighbors are friendly and helpful. Quiet and peaceful. Anything that needed to be fixed got done immediately. I have no complaints about living here. The application process with easy and they got me through the process and ready to move in very quickly. No long waiting and wondering if I got the apartment. I absolutely recommend these apartments. -
Review 50 (2016-02-01 - Rating: 5)
I am currently living here, I have no complaints about this place. Richard, the office women and the maintenance are all very nice people. They are always quick to greet you when they see you. The complex is nice and quiet, and maintenance is pretty efficient on fixing problems. I do agree the rent is a little high now since the change, but it costs to live in a nice place. Thank you! -
Review 51 (2022-11-26 - Rating: 5)
My move in was smooth with no issues. Ms.Nancy was a joy! She helped me every step of the way! My apartment was nice and clean. I gotta find my mailbox! Lol....But other than that I love it -
Review 52 (2023-06-14 - Rating: 5)
Elizabeth and Nancy have always been a pleasure to work with over the last 2.5 years. Pleasant, professional and very responsive to any needs or concerns Ive had. Not to mention great sense of humor! :-) -
Review 53 (2024-10-02 - Rating: 5)
I really love living here and I would most definitely recommend this place to anyone and everyone. -
Review 54 (2016-02-08 - Rating: 5)
I have been for just over a year and had the pleasure of renewing my lease. I was hesitant at first but after talking to the manager, he answered all my questions, helped me understand this CRAZY water bill and put my mind at ease. I know they are trying to get everything dialed in just right for us, so I am glad to say that Ill be here to see what this year holds! -
Review 55 (2024-10-07 - Rating: 5)
I rented an apartment at this community. Beautiful apartments, great customer service. -
Review 56 (2020-08-13 - Rating: 5)
My experience with leasing agent Margaret has been smooth. She was very kind, thorough, and didn’t make me feel rushed. People will always find things to complain about when apartment hunting so don’t take the bad reviews and feel discouraged. Check out the place yourself and don’t forget to ask for Margaret. -
Review 57 (2020-08-26 - Rating: 5)
Overall I’ve had a great experience with the office staff specifically Austen. He helped me a great deal with my move in and application process. The property is conveniently located by restaurants and 635. Hope my overall stay is good for the next year. -
Review 58 (2023-08-18 - Rating: 5)
I love everything about my new apartment but the people and the manager are helpful to be honest and Nancy the person who got me my new home was awesome like no cap she helped me with everything and I ask her so many questions about the apartment and the place itself and she give me everything I needed to know and hear -
Review 59 (2023-09-08 - Rating: 5)
I had a very pleasant experience with Liz when I came in to get some information about the apartments. She was very knowledgeable and very sweet, I thank her for being very patient with all the questions I had. -
Review 60 (2023-06-28 - Rating: 5)
I visited on Monday for a tour, Mrs Nancy was very professional with a warmly welcome and I felt like I was home already. The apartment and it’s futures are beautiful. Praying for a success 🙏🙏 -
Review 61 (2020-08-14 - Rating: 5)
I recently reached out Prescott Place for 2nd Chance Lease. I had the pleasure of speaking with Margaret. From the beginning she listened, is knowledgeable, and her follow-up impeccable. She gave precise instructions, excellent customer service.I have over 30 years in Customer Service/Sales. Im trained in Quality Assurance. Im always tuned into all of these areas.Margaret thank you. Prescott Place, shes a keeper, and I hope you have great things in store for her. -
Review 62 (2024-11-06 - Rating: 5)
I move in today it was a fast and easy process thanks to nancy -
Review 63 (2016-09-05 - Rating: 5)
I love these apartments . I dont see why theres so many bad reviews . Its not hard to follow the rules. I loved working with Carla, the people in the office are very sweet . My apartment is very nice for the price I am paying ! This is a great place to call home. -
Review 64 (2020-08-13 - Rating: 5)
Austen has been such great help with all my questions and work order throughout my lease. I just signed another year and he was the most nice and patient person reading the lease with me. If you are wanting to apply move in ask for Mr. Austen. -
Review 65 (2022-12-13 - Rating: 5)
I went with my girlfriend to tour this property. We had a great experience with Nancy. She was so helpful and very knowledgeable. Once our lease expires we will be moving here. -
Review 66 (2016-11-26 - Rating: 5)
**Only giving five stars so yall will see this.** DO NOT LIVE HERE!!!! The office staff are rude and stuck up. Roach infestation!!! And I would tell them I need pest control and they would tell me that I need to clean my house. I kept it clean. I had the blinds half way and they told me I couldnt do that so that the dog could see outside and he wouldnt mess up the blinds. Then one day I was still laying in bed and the pest control guy just walks in without knocking or anything so I ask him to leave so I can get proper clothing on, he lets my dog out on his way out and then goes and tells the office I pulled a gun on him. I didnt even own a gun. Not to mention the ton of dirty letters we got from the office that they would just sit by the front door! And they are all the time charging for anything like pest control, the matinance guy to come! This is a horrible living experience!! -
Review 67 (2024-04-13 - Rating: 5)
I absolutely loved the process the entire staff was extremely helpful but Ms Elizabeth was simply amazing the property is amazing and I’m looking forward to a wonderful experience! -
Review 68 (2022-12-11 - Rating: 5)
Just recently moved into this apartment complex. Everything is great! If you’re planning to come & move here I recommend you asking for Sylvia. She was a great help with the whole process! Was always available if I needed anything! -
Review 69 (2022-11-16 - Rating: 5)
We came in to find a new place to move into and Nancy was such a huge help with answering our questions and listening to our concerns about moving. She definitely made us feel heard and cared for. Thanks so much for the help! -
Review 70 (2020-06-30 - Rating: 5)
Me and my family have live here for almost 4 years. Overall weve had a good experience living here its a very calm and quiet place to live at. Everytime i have put in an order for a repair it has always been taken care of either that same day or the follow not sure why a lot of these comments say otherwise but like i said we have had a good experience here.Abigail Lopez -
Review 71 (2024-07-08 - Rating: 5)
The ladies in the office are great, especially Silvia… she helped us with no problems at all. -
Review 72 (2022-11-16 - Rating: 5)
I came in just to get some information and this young lady name Nancy help me out. Nancy is very nice and helpful with all my questions. If you want to be treated with respect then Nancy Molina is the right person to talk to -
Review 73 (2020-02-29 - Rating: 5)
I have lived at Prescott Place Apts for a year, and I have enjoyed it since day 1. Ms. Olague and the leasing staff truly go out of their way to help you in any way that they can. Throughout my whole year living at Prescott Place Apts, the only issue I had was my shower acting up one night, which was immediately fixed by the on-call maintenance staff. I have lived at other properties and no matter where I live, there are always some issues... but to me the important part is how quickly and efficiently they are fixed. That is why I am in no rush to leave Prescott Apts, where they have a leasing staff and maintenance staff that go the extra mile to make my stay here the best. -
Review 74 (2022-12-09 - Rating: 5)
Office staff is so friendly, especially Nancy. She answered all my questions and was very helpful in explaining the process. The property is very clean and well maintained. Highly recommend! -
Review 75 (2018-08-19 - Rating: 5)
Don’t believe all these bad reviews. Besides people only give a review when something bad happens anyway! Me personally they have been great! I’ll be moving in September 1st & they have been really helpful during the way. Daisy in the front office is such a sweet young lady! Just go see for yourself you won’t regret it. -
Review 76 (2022-12-10 - Rating: 5)
I love this property! nancy is incredibly friendly and always helpful. Maintenance is amazing and the property is well kept. It is super convenient to walk to the nearby shops and restaurants too which is great. -
Review 77 (2017-11-02 - Rating: 5)
I didnt even get the chance to move in because they are running a scam on people with low credit.tell them one amount get them to sign a lease and then tell them the deposit increased!? where they do that at? RICHARD IF YOU ARE READING THIS U NEED TO BE FIRED FOR TALKING TO PEOPLE THAT WAY ALONG WITH SHIELA! ONCE MANAGEMENT IS GONE AND THEY FIX THE PARKING SITUATION THESE ARE NEGATIVE 5 STARS -⭐-⭐-⭐-⭐-⭐! -
Review 78 (2022-12-10 - Rating: 5)
I want to thank the Prescott place apartments, for such good treatment especially Silvia, she is very friendly and always does everything possible to help you with everything you need . Thank you very much Silvia. -
Review 79 (2022-12-08 - Rating: 5)
I have nothing bad to say about these apartments, when ever I need service they come with in 15 mins, they are nice and always try to help me, Silvia is always helping with services and making sure everything is running smoothly with my apartment, I love it 💕 -
Review 80 (2019-01-28 - Rating: 5)
This review is based solely on the experience my fiancé and I had with Daisy Rocha: She was absolutely wonderful, knowledgeable, and professional! We turned in the application yesterday and cant wait to move in! -
Review 81 (2019-12-18 - Rating: 5)
I recently spoke with Cheri in the office while looking for a 2 bedroom. Professional was an understatement!! I expressed I was on my lunch break and she promptly attended to all my concerns. Really great experience!! -
Review 82 (2022-12-07 - Rating: 5)
Thank you Elizabeth for your helping me through all the process on my forever home. She was very easy to talk to and very pleasant. Also the other girls were very kind. -
Review 83 (2018-05-31 - Rating: 4)
Been liveing here 10+ years never really had an issue only issues i have ever had only minorly effected me and they do keep me from giveing a full 5 stars i will list them so that if mabe it is seen than mabe they can be adressed and they are as folow .1 the cutting down of somany trees and unfinished landscapeing worksReason. All of the work and money seems to have a bad effect on the place there is the trees helped keep homes cooler in summer as the and kept the sun out (im photo senitive so that was nice) but more to the point there is a giant dirt mound that was left over from a project years ago that is now growing grass there are stumps from the trees still in the ground2 really old stovesThis is more of a question of why are the stoves so old they are eletric coil stoves that have much more upkeep and work to use them than it would take for the tenets to need to buy new ones. I just think that new people comeing in and old tenets would aprove of something reletivly modern.3 no blinders aloudThis one strikes me as odd as i cant atuly see in my bed room for a good part of the day as the light is so bright i would love to block out the sun so i can see betterNow i hope that this is taken as a chance to look at some things and ask why is that atuly happning or why cant we change that so people feel better about our place our home giveing that little bit of luxury to the. Out side and inside may cost something in the short run but in the long run it quite possably will make the world of difrance better tennents lasting longer people seeing the seenry of the place as something to want to see.The benches and BBQ pits that are placed here go un used and the wood ones are starting to falk apart i wish that was not the case i wish i could invite my friends over and say wana hang out here for a bit but its just not the caseI say all of this out of love for this place. I might just not know what im talking about so i gess just take it with a grain of salt. -
Review 84 (2022-12-07 - Rating: 5)
Nancy Is Amazing!!! Since Day 1 She’s Been Extremely Helpful, And Understanding Of Any Situation I’ve Been In While Living Here. My Baby Loves Her Too. -
Review 85 (2016-12-04 - Rating: 4)
I HAVE BEEN HERE ALMOST 11mos AND MY STAY HERE HAVE BEEN ROCKY AT SOME POINTS BUT OVERALL ITS BEEN GREAT I WILL SAY THE APARTMENTS ARE QUIET AND ROOMY. ME AND MY DAUGHTER FELT SAFE HERE AND I WILL GIVE 5stars for maintenance and Richard because when there is a problem he will get it straight right away im not renewing my lease because i need to move closer to my daughter school BUT IF YOU PLAN ON MOVING HERE YOU WOULD LOVE IT ESPECIALLY the office staff they are amazing and by this being my first apartment they made my move in REALLY EASY FOR ME SHELIA AND JULENE ARE REALLY HELPFUL THANKS PRESCOTT PLACE -
Review 86 (2023-06-15 - Rating: 5)
The community is extremely beautiful and well kept. The office team is so nice and accommodating. Location is great too. -
Review 87 (2022-12-17 - Rating: 5)
Great Apartment Complex! Had some very nice help from Elizabeth in the leasing office, she was very respectful and helpful during my experience. -
Review 88 (2024-01-22 - Rating: 5)
I had an amazing experience with Elizabeth she made the entire process so easy and straightforward!! Definitely was worth it! 😊 -
Review 89 (2019-04-10 - Rating: 5)
I just move in last week . So far everything been good apartments is nice and cozy . The office staff Shelia was very nice .She help me with my move in process and all . -
Review 90 (2022-12-13 - Rating: 5)
I had a great experience on my tour with Nancy!She was extremely friendly and knowledgeable. Thank y’all for the experience and I’ll be recommending you to my friends. -
Review 91 (2022-05-12 - Rating: 4)
I was blessed enough to have Tia by my side she stayed persistent & kept in contact even when my previous apartments made it difficult to get a simple form sent over. Tia went above and beyond to get me into my new place & I can’t thank her enough 🙏 -
Review 92 (2022-12-09 - Rating: 5)
Pleasant apartment complex. Leasing agent Elizabeth was very friendly and made us feel right at home. Would recommend. -
Review 93 (2020-02-14 - Rating: 5)
I absolutely love this place....we had to relocate here because of the tornadoes that hit Dallas in October 2019....and transition was smooth thanks to Cherri in the office....she was very thorough throughout the whole application process....and she has been nothing but polite and kind every since...and Austin has a good personality and customer service too... -
Review 94 (2024-02-12 - Rating: 5)
It was nice to be greeted with a smile. The team was so nice and helpful. Thank you for a positive experience. -
Review 95 (2022-12-07 - Rating: 5)
Great Staff !! Elizabeth was awesome with providing me with all the information I needed. She definitely made this process stress free :) -
Review 96 (2022-12-10 - Rating: 5)
Silvia helped me out today, she answered all my questions, great customer service, she was really helpful.The apartments are in a great location as they are near by stores.I recommend asking for Silvia. -
Review 97 (2020-07-21 - Rating: 5)
Austen is very friendly, patient, knowledgeable, and eager to help anytime I needed. I highly recommend this apartment complex, the staff is very nice! -
Review 98 (2022-12-07 - Rating: 5)
Elizabeth made my apartment shopping experience very pleasant with her attitude alone ! I will definitely recommend friends -
Review 99 (2023-02-08 - Rating: 5)
Silvia is so kind and patient answered all of my questions she in my opinion is a great leasing agent -
Review 100 (2024-01-22 - Rating: 5)
Grest customer service! Nancy, Elizabeth and Sylvia are aleays availble and ready to help me with any questions. -
Review 101 (2021-07-27 - Rating: 5)
I had been living at Prescott Place for 14years and i move out a month ago .And i enjoy my stay . Everyone at Prescott Place is awesome. And Thank you all so much