Pecan Ridge

Located in Houston, Texas

Address: 2736 Lake Shore Dr, Waco, TX 76708, United States

Phone: +1 254-265-9257

Rating: 3.4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2020-10-30 - Rating: 5)
Ive been here for a year and me and my partner love it! We live down the hill and its so nice and peaceful here, even at night when everyone is home. Though the complex is right off a busy road you cant tell when youre outside! Theres plenty of large mature trees that provide not only a great landscape for the complex but also provided amble shade during the summer months which really helps with the electric bill. Theres also a ton of green space and great yard like areas which makes it very dog friendly! Jamie the office manager is amazing and always happy to help in any way she can! Its really nice to see that the staff here truly cares about the tenants. On top of all that theres some great amenities like the pools and the gym and also 2 separated dog parks near the middle of the complex! Its a very dog friendly complex and I truly love it here! Maintenance is friendly and fairly quick to respond even in emergencies. Theyre also willing to help out with anything else they can while in your home.If I had to change anything it would be maybe some more attention to the dog parks, as theyre mostly dirt now and some fixtures are broken. Also would love to see more dog waste stations around the complex as well so I dont have to bag my dogs presents and take them to the nearest dumpster.Overall, its a great place to live and Id happily recommend it to anyone! Absolutely love it here!

Review 2 (2023-11-20 - Rating: 5)
Pecan Ridge is the best apartment complex in Waco! My wife and I have lived here for more than four years and we still love it! The staff is always welcoming and helpful. The maintenance team can fix just about anything. And the foliage around the property feels cozy and isolated from the busy streets. We especially love how our patio faces a bunch of trees! I highly recommend checking out Pecan Ridge!

Review 3 (2023-11-17 - Rating: 5)
I had great experience getting my sisters settled in at this complex. The Property Manager was very knowledgeable of all of the ins and outs of the property and was just very professional and courteous overall. She provided the right answers to every inquiry we had and I would definitely recommend this residence as a go to place for anyone looking for an apartment to call home.

Review 4 (2023-11-21 - Rating: 5)
The best office staff! Elizabeth always goes above and beyond to help and always has a cheerful disposition! Its so nice having someone who cares so much about the residents, its such a rarity and she is a gem!! Pecan Ridge is definitely the first place I would recommend to my friends looking to rent!

Review 5 (2022-09-13 - Rating: 5)
I wanted to share my experience with this property because I have read all the reviews but nobody has mentioned what this property has done positively. First off speaking from being a previous onsite apartment manager at a different complex this maintenance crew Pecan Ridge has currently is an amazing group of guys. Yes, they might take a bit to get to our requests (because Im sure we are not the only ones who submit maintenance requests) they do go above and beyond to satisfy us. Our previous complex did not have portable AC units to lend out so I see that as being a HUGE deal with trying to help out their tenants. Especially during these summer heat waves and being in Texas I really can’t expect my ac to NOT go out, but hey that’s Texas for you! They are always so polite and friendly instead of just going in & hurrying to get us checked off their lists, so I do appreciate that. The complex is always nice & clean which is really nice because I dont want to live somewhere where they dont care about the property itself. The views from upstairs with the tall trees is just amazing especially with the breeze. Also the front office staff has changed recently & it is so different & the customer service is definitely a huge step up. There are TWO dog areas which is a plus for my fur baby & the 2 pools are an amazing amenity to live with. The maintenance guys who take time to clean those pools during the summer deserve so much more credit because it takes patience & hard work to maintain those pools. I have worked at a complex that could not even keep up with just one pool so shout out to them! If current tenants have issues I feel like it is more on a personal level...If you take time to appreciate the things your maintenance & staff do for you versus some of the horrific things other complexes have done you will be more happy living here. ( :

Review 6 (2024-04-16 - Rating: 5)
Samantha took us on the best tour! She was very friendly and informed on the property. She showed me the floor plans and allowed me to pick which unit to tour. Very happy she was able to show me the place!

Review 7 (2023-11-27 - Rating: 5)
Elizabeth was absolutely wonderful helping me find the perfect apartment. Great new management. Prompt to maintenance. Beautiful landscaping. These ladies know what they are doing. Thanks so much!!

Review 8 (2023-11-25 - Rating: 5)
The team at pecan ridge made finding my new apt soo easy. Everyone including Justice and Elizabeth , were so kind, helpful, and informative so that I knew I made the right decision. Kimberly, the new manager, was so great and he made sure I knew everything up front, and I am so happy to start a new chapter at pecan ridge!!

Review 9 (2020-12-18 - Rating: 5)
Moved to the area from North Texas. Carmen was the first person I had contact with when calling about their complex. She was amazing. She video chatted with me while walking around the complex so I could see since I wasn’t yet in the area. She went over the availability of apartments and described the neighborhood. Been here over 2 months now and have been pleasantly surprised. Have had minimal issues with bugs which is a deal breaker for me (and my apartment is bottom floor right next to wooded area). They will spray more if you ask. Maintenance is timely and office personnel call to follow up. Any minor issues I’ve had have been addressed and rectified. Things to consider out of management control: parking is a little spotty in front of my particular building however hasn’t been much of an issue, no covered or assigned parking, can definitely hear upstairs neighbors and their pets. Again this is is an apartment and to be expected. For the price and area this has been an overall excellent place to live. So happy I made this decision.

Review 10 (2023-11-21 - Rating: 5)
This property has amazing landscaping, maintenance that truly cares, and the office staff is always quick to handle any issues I might have. Kimberly has done a lot of fun events since she began managing.

Review 11 (2020-05-02 - Rating: 4)
I’ve lived here for about a year and a half. Love that it’s set back from a main road. I live at the bottom of the hill and have never had an issue with noise. I wanted a complex where I could walk my dog that wasn’t just a big parking lot and I found it. Cute little dog park and no weight restrictions. The pool is always clean. 4 stars because I had a centipede issue last summer (on the second floor...) and had some administrative issues in the past. Seems better with new management

Review 12 (2020-10-09 - Rating: 5)
Whether you’re new to Waco, looking to downsize or just wanting an apartment, Pecan Ridge is an excellent choice. It is in very good location, out by Lake Waco. It is a beautiful complex with immaculately kept grounds, a workout room, 2 beautiful pools and a new dog park with lots of fun things for your pup to play on. The staff here is not only professional, they are very friendly and make you feel like family. All repairs are taken care of in a timely manner and the after hours emergency service is excellent. Each unit has its own washer and dryer and the outside apartments have patios with a storeroom. It is also very quiet and safe here, I truly give it 5 stars.

Review 13 (2018-02-02 - Rating: 4)
I lived here for 8 months total before I had to break my lease for a job opportunity up north. Overall I loved living here, occasional bugs and some maintenance issues but nothing major. The apartments are older but with the upgrades they are doing they arent that bad. I loved, loved loved the location, set back up on a hill with trees! Had a few noisy neighbors but nothing major, just turned on my noise maker to sleep. Upstairs neighbors were both pretty noisy walkers but I had 2 tenants live there during my stay so I think the buildings have poor insulation like someone else said. Next place I rent will be a 2 story so I dont have to worry about that anymore. Overall I would recommend living here for sure!

Review 14 (2023-11-17 - Rating: 5)
I have had nothing but a positive experience with this property and their staff. Kimberly always goes above and beyond with any questions and is always accommodating for any needs I have. I would recommend Pecan Ridge above any other property management locations in Waco!

Review 15 (2023-10-19 - Rating: 5)
I love pecan ridge. Never had an issue. Lived here in 2021 and left to help out family members and now came back in August because we love the environment out here. No troubles or issues. Peaceful!

Review 16 (2017-09-19 - Rating: 4)
I lived here for 3 years. The grounds are pretty, and its pretty quiet. If you live at the bottom of the hill, the creek fills up when it rains and its gorgeous! Definitely an older building; I am pretty sure the carpet in my unit was from the 80s when it was built. I wouldve lived here longer except the rent was going up too high for what the place was worth, and its pretty isolated from everywhere I needed to be.

Review 17 (2023-11-26 - Rating: 5)
I have lived here for a few years now and I can still say that I love it. The office staff is amazing and the scenery is hard to beat for apartment living! They have two pools, and a gym so its always nice not having everyone at one pool. Thank you Pecan Ridge for all you do!

Review 18 (2020-11-11 - Rating: 5)
We absolutely love living here! The mature trees and hills keep the complex so quiet, and all of our neighbors have been really nice. Jamie and Carmen and the whole team do such a great job! We’ve lived in quite a few apartments and our experience with Pecan Ridge has been second to none! 10 out of 10!

Review 19 (2018-05-03 - Rating: 4)
I moved out over a year ago, mainly to accommodate 2 large dogs. They were welcomed at Pecan Ridge, but I didnt have the strength to keep them both restrained on their leashes if someone else let their dogs run loose, or they spied a cat - or squirrel, etc. I lived in the smallest two-bedroom and LOVED the huge back deck! The property is set back and protected from street noise by a berm so it felt peaceful. Other residents could be a problem if they were disrespectful, but that happens anywhere. Maintenance seemed to be stretched too thin so it was difficult to get help very quickly and the bugs were always a problem on the first floor. I would seriously consider moving back if I ever dont need a backyard anymore.

Review 20 (2016-05-02 - Rating: 5)
I have lived in several (far too many) apartments over the last 10 years, but this place has to be a top 3! The staff, maintenance crew, scenery, and overall experience was perfect. Youre close enough to everything, yet set back off the road a little to avoid noise. I initially signed a lease on this place without even seeing it. My first day to see it was my move in date, and I was completely satisfied! Bills were not outrageous, parking was never a problem, and there was always a fresh snack in the office:) Thanks yall for making my Waco stay a GREAT one!! Highly recommend this place.Travis T.

Review 21 (2022-04-01 - Rating: 4)
This is my first apartment complex, and Ive just moved in. When I was preparing to sign my lease, Sonya at the office patiently addressed all of my concerns and questions. Once I moved in, I found some things I wanted to bring to managements attention. Sonya has been FANTASTIC with helping me and making me feel heard. She respects my concerns and has done a lot in making sure my issues are resolved.

Review 22 (2018-04-09 - Rating: 5)
Hey Whitney, this is Alli (Property Manager of Pecan Ridge Apartments). I just wanted to jump on here really quick and extend my sincerest apologies that you have not enjoyed your time here with us. Yes, we did put a flyer out letting people have a chance to be entered into a drawing if they liked us on Facebook and/or left us a review, but it is still their choice to do so leaving their words. We do not ever ask anyone to leave fake reviews. Everyones experiences are different. Some better than others. I also would love to sit and talk with you regarding any maintenance issues you have had because all of my records show completion of work orders in a days time from when they were reported. I am sorry if this is not acceptable for you. With 251 other apartments and only 2 maintenance personnel, we strive to complete every single work order as quickly as possible. I hope we can turn this around and make your remaining months here better. Feel free to contact me or come by the office any time.Alli Rockett

Review 23 (2020-11-05 - Rating: 5)
This place is great! I lived here for a year during college and the quiet nature of the place helped me stay on track. The employees and maintenance are great, work orders are always taken care of quickly. Carmen at the front office was amazing in helping me move back in after leaving college. Highly recommend!!

Review 24 (2017-06-20 - Rating: 5)
We lived here for a number of years, and have been very happy. The staff is friendly, the grounds look amazing (and are being renovated as I write this, which also looks incredible). If I werent relocating for work/family reasons, we wouldve stayed even longer. Definitely recommend for anyone looking for a place thats both nice, quite, pleasant, and affordable.

Review 25 (2023-12-22 - Rating: 5)
Kimberly was exceptional during her tour. The property had some of the best views in town and I felt right at home!

Review 26 (2023-11-21 - Rating: 5)
I’ve only ever had good experiences here. I recently had a minor maintenance issue and the maintenance crew was respectful, professional and timely in resolving my issue. Overall, highly recommend Pecan Ridge.

Review 27 (2023-11-23 - Rating: 5)
I used to live here and moved back. Everything has been good so far. Staff are easy to deal with, maintenance responds quickly, neighbors are nice. I would recommend!

Review 28 (2020-10-02 - Rating: 5)
Carmen Nastanski, was the Assistant Community Manager who helped me to get my apartment. I was moving from out of state and she had been super helpful in this entire process of getting the apartment and setting up utilities. I am very thankful for Carmens customer service and work ethics :)

Review 29 (2022-04-08 - Rating: 4)
Ive loved living at Pecan Ridge! Its had its ups and downs throughout my time here but since new management has taken over, all of my longstanding issues were addressed right away. Sonya has made my experience here all the better!

Review 30 (2023-12-20 - Rating: 5)
This is one of the prettiest properties I’ve seen in Waco! The views are amazing. Kim and the office staff are always so nice.

Review 31 (2023-11-24 - Rating: 5)
My brother lives here and his apartment is very nice, maintenance always goes above and beyond. The office staff is also quick to respond and eager to help!

Review 32 (2019-08-02 - Rating: 5)
Jamie in the office is absolutely great! We had a few hiccups at first with the move in process but overall she fixed all of our issues and gave us a great deal! I highly recommend

Review 33 (2020-10-16 - Rating: 5)
Being out of state, we needed a lot of help. Carmen and Brittany, were great!! Every time I called, you could tell they had a smile on their face.Very friendly, and extremely helpful! They never missed a mark, when I called for help. Thank you girls!!

Review 34 (2023-11-17 - Rating: 5)
My cousin lives here and they have the best views! The pool is huge, and it’s very private.

Review 35 (2023-12-19 - Rating: 5)
Wow had a wonderful experience. Kimber was professional and extremely helpful. Definately was a pleaseant and informative experience.

Review 36 (2023-11-26 - Rating: 5)
The property manager Kimberly is fantastic and is very knowledgeable about the property. I had a great experience with this property overall.

Review 37 (2023-12-22 - Rating: 5)
Great views, great apartments, and great staff! Kim was a pleasure to talk to and very informative!

Review 38 (2023-12-19 - Rating: 5)
Just wanted to say thank you Kim for always being so nice and courteous.You always go above and beyond and it is greatly appreciated!!!

Review 39 (2020-10-01 - Rating: 4)
My second time at this apt complex. Very good place to stay. The customer service has been A+. Easy to move out and easier to move in

Review 40 (2018-10-02 - Rating: 4)
I do recommend pecan ridge, Ive been there for approximately 3 yrs, great staff my issues were small AC/ did not work for a day put in a request done the next day, Pete great guy.

Review 41 (2023-11-22 - Rating: 5)
Pecan ridge is great property! And Kim is one of the best!

Review 42 (2023-11-21 - Rating: 5)
The property is beautiful, Kimberly and the staff are wonderful and very helpful.

Review 43 (2023-11-21 - Rating: 5)
Relaxing atmosphere and property. I enjoy the amenities available as well.

Review 44 (2020-10-30 - Rating: 5)
Gorgeous location, so many floor plan options, and the office staff are always so helpful and attentive. Couldnt recommend more!