Pearl Greenway

Photo of Pearl Greenway

Located in Houston, Texas

Address: 3788 Richmond Ave., Houston, TX 77046, United States

Phone: +1 832-251-2810

Rating: 4.1

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-17 - Rating: 5)

    Ive been living here for going on 3 years this year, and I will say its by far one of the best, well-kept apartment complexes in Houston! Joanne in leasing is always super prompt and welcoming if I ever need anything, I always appreciate her going above and beyond!

  • Review 2 (2024-10-08 - Rating: 5)

    I was in my car about to apply for a nearby apartment and decided to search for other properties in the area. Pearl Greenway was around the corner so I dropped by to take a quick look. I didnt have an appointment but Janna was very personable and welcoming and immediately took me on a tour of the property. I loved the property and knew I wanted to make this my new home. Janna is the best! Her follow up and thoroughness is impeccable. She provided excellent direction and communication throughout the application process. I am looking forward to living in Pearl Greenway soon. Thank you Janna!

  • Review 3 (2024-11-21 - Rating: 5)

    JOANNE has been so helpful and patient during our application process. We had some hiccups trying to apply, but Joanne went ABOVE & BEYOND! We are very grateful for her assistance and being so kind to us during this stressful time. We are very much looking forward to calling this complex our home thanks to Joanne!!!! 10/10 employee, give her a raise! :)

  • Review 4 (2025-02-03 - Rating: 5)

    Joanne has been great throughout my time here and has also helped me with my move out process just fine. It was a pleasure staying here!

  • Review 5 (2024-03-27 - Rating: 5)

    Iā€™ve been working closely with Joanne and all I can say is ā€¦. Joanne is AMAZING! My clients and I visited the property at 4 PM on a Saturday and had a phenomenal attitude and was excited to see us. Joanne was patient and listened to my clients needs and wants. She has been guiding us through the application process. Chris, who also is in the front office, heā€™s been very professional and helpful. Overall very satisfied with the office staff which is hard to find.

  • Review 6 (2025-03-02 - Rating: 5)

    Jordan gave us a tour and was really helpful and answered all of our questions!

  • Review 7 (2024-06-19 - Rating: 5)

    Jordan Stith and Chris King were outstanding during my application process! They both were patient with me and Jordan was extremely through and Chris constantly fed me valuable information to make my application process seamless. We were met with challenges and Jordan saw to it that we found a solution and got me approved within a day! I canā€™t wait for my move in date!šŸ˜Š

  • Review 8 (2024-04-29 - Rating: 5)

    I was searching for a new place to live and decided to stop by and tour a unit. It was the end of day but Joanne still took the time to show me the unit and the rest of the property. She was super friendly and answered all of my questions. Joanne and the rest of the staff were super helpful and patient throughout my application process!

  • Review 9 (2024-05-20 - Rating: 5)

    I lived at pearl greenway since august 2020 and I absolutely loved it here. I loved my studio apartment, everything was truly wonderful! Maintenance and management were always available and accommodating. I never had to wait long for a repair. The area is beautiful and walkable. There are so many good restaurants around here that are walking distance. It is close to everything. Iā€™m so sad to leave, I am only leaving because I am moving cities otherwise I would most likely never move out. I know whoever moves in here will be so happy! Love pearl greenway my experience here was 10/10

  • Review 10 (2024-05-16 - Rating: 5)

    Joannes hospitality made me feel completely welcome today as I toured the complex. It was obvious from the moment I walked in that this is a first class operation from top to bottom. I had a great experience and this property is now at the top of my list!

  • Review 11 (2023-02-23 - Rating: 5)

    Absolutely loved my touring experience with Ismael! He was the best and very informative. I loved his personality! Made me feel at home. The amenities were more than I expected and I loved the guest suite they offer for their residence who have guest staying over. I hope a 2/2 becomes available soon.Thank you Ismael!

  • Review 12 (2023-12-15 - Rating: 5)

    Joanne was excellent. I walked in for a tour, and in addition to leading a great tour, she thoroughly reviewed the details of the units available as well as the property amenities and associated fees. She is transparent and followed up immediately with requested documents/links. Joanne has a great personality and added joy to the property search process.

  • Review 13 (2023-03-16 - Rating: 5)

    This rating is for a tour not living experience: We went a tour with Ismael yesterday, he was really nice. He gave us a full, detailed, enthusiastic and fun tour. The whole tour was arranged like a ā€œpresentationā€, in terms of being well-prepared and the logic flow is smooth. He emphasized how safe and secure this property is, which is quite important!

  • Review 14 (2023-03-30 - Rating: 5)

    This review is for my touring and application experience, will update once Ive moved in as official tenant. I worked with Chloressa and she was absolutely excellent, she took me on a very detailed tour 15 minutes before closing which i truly appreciated. She was very attentive and quick to return calls/emails and helped the best she could when i ran into issues. Not to mention the convenient location of the property, great amenities, and size of units. I absolutely cant wait till the big move in day! :)

  • Review 15 (2024-03-31 - Rating: 5)

    I called to see if they took walk in tours on Saturday and Chris K. was very warm and transparent about possible wait to be worked in between appts. I had an appt for the upcoming Monday but didnā€™t want to miss out on a certain floor plan. By the way scheduling an appt online was super easy. I showed up and Chris was on a tour but I didnā€™t have to wait long for his return and was about to tour since his appt didnā€™t shore up. Didnā€™t get to see any of the floor plans I was interested in but he showed me apts with similar features to the one I was going to apply for. I never felt rushed in the process and Chris was friendly and remained calm and professional no matter how many questions I asked and no matter how many other people walked in the leasing office. I went to my car and starting applying only to have several issues with the online application. I was highly irritated after having to repeatedly start over app. I rushed back inside the leasing office and yet again Chris was there to help me through my application with a smiling face. Property appears to be really nice and in a good location. The only thing I saw that I didnā€™t like while touring was the packages that where too big for lockers just sitting in the hallway regardless of the camera or not. Fetch would be a good idea for this property. Bottom line Chris is wonderful. Hope I get approved.

  • Review 16 (2023-06-01 - Rating: 5)

    I really loved this property. First, the upkeep is amazing. I saw cleaners there every day for the main areas, they do not play around. Also the leasing agents/property managers are amazing. They are so quick and friendly and really make sure you are enjoying your experience here. The location was great because you are in a central location. Extremely walkable

  • Review 17 (2023-03-13 - Rating: 5)

    I went on a tour with my older sister and it was absolutely beautiful. These apartments were peaceful, clean, and extremely friendly. Ismael did a great job explaining not only the prices and amenities but also the history behind the creation of the Pearl. It was nice to visit somewhere that cared. Thank you!

  • Review 18 (2023-03-28 - Rating: 5)

    I lived at Pearl Greenway from January 2021 to March 2023. I absolutely loved living there. My apartment was beautiful and the amenities are nice too. I appreciated the free coffee machine and I liked that they have a large gated dog park on site- They clean it regularly and always have doggie bags in stock. A lot of complexes donā€™t keep up with the dog bags so as a dog owner this was a plus for me. I felt safe walking my dog to the dog park and they recently installed a floodlight that keeps the park well lit at night. Maintenance is wonderful. They respond to requests immediately, and usually take care of requests the same day- especially if you submit the request early in the morning. The location of the complex is also very convenient. Itā€™s 15 minutes from downtown and 10 minutes from the galleria. Management is friendly and welcoming. I had a great relationship with them while I was a tenant. I wanted to renew my lease a third time, but ultimately I decided to leave Houston to be closer to family. I was sad to leave my beautiful apartment, but I appreciate all of the wonderful memories I made there. If youā€™re looking for an apartment, I highly recommend living here! šŸ’š

  • Review 19 (2023-02-09 - Rating: 5)

    Ismael was such an amazing tour guide! He was fun and showed so much love for this place. Extremely informative about the background story behind the Pearl that made the experience more interesting. I love how this place puts such an emphasis on safety. Very much considering moving here. Thank you again ismael!

  • Review 20 (2023-03-18 - Rating: 5)

    I loved how Ismael is a great story teller and was able to capture the history of the property and what it stands for. The tour was amazing and some of my favorite take aways was how secure the property was and how peaceful/quiet it was too. Ismael was a great tour guide and covered everything !

  • Review 21 (2023-02-04 - Rating: 5)

    Ismael is a great, great communication and description, took his time and definitely made us feel welcome. There were multiple people coming in and I observed his multi tasking skills to be very well. Directing the entering guest to the coffee station and lobby while still being engaged with whoever is infront of him. Honestly needs a promotion! Definitely highlighting these on our list!

  • Review 22 (2023-02-23 - Rating: 5)

    My best apartment tour thus far. I received tons of information on the history of the building and the layout of everything. I received great information on the amenities and benefits of living in this area. I didnā€™t feel rushed at all and was completely satisfied with my tour. My guide was Ismael. Beautiful property and awesome guide!

  • Review 23 (2023-02-10 - Rating: 5)

    I honestly adore and appreciate my tour guide Ismael ! He honestly made my day as future resident who brought so much enthusiasm, and 100% knowledge about the entire property. His knowledge on what residents have access to and what they are in the middle of, is a great key factor alongside the maintenance of the property. I have left Pearl Greenway with knowledge on who is the founder and the meaning behind the name , architecture designs, and security safety. My favorite part is the Bluetooth and security alarm system that comes with each unit ! I have been searching for a month for an apartment and Ismael has sold me the property of Greenway as it should be sold to an client ! Awesome job ! Beyond happy to be a resident of a great uptight security community.

  • Review 24 (2024-02-23 - Rating: 5)

    I just have to say, the staff here is absolutely amazing! Chrs was so helpful! I had a great leasing experience. I cant even begin to express how grateful I am for Rolo and the maintenance team. They truly go above and beyond to ensure everything is taken care of. I had a little problem, and let me tell you, Rolo was there in a heartbeat, ready to fix it. I cant thank them enough for their promptness and dedication.

  • Review 25 (2023-02-14 - Rating: 5)

    Ismael is one of the most professional and lovely apartment tourist I have ever come in contact with! He truly made the experience feel so welcoming and made the property look/sound amazing! Iā€™m applying right now!

  • Review 26 (2024-01-08 - Rating: 5)

    Joanne Lopez was terrific!!!! She walked me through the lease process, answer all my question, and always returned my calls. Moving can be stressful and she made it easy.

  • Review 27 (2023-02-20 - Rating: 5)

    My tour was with the immaculate ismael. He was very informative of the background of pearl greenway. I love the breakdown of high level security this beautiful complex has to offer. Iā€™m very happy I decided to stop by to tour. This place is very unique and one -of a kind. To the zen area, pet friendly park and the amazing views. Whatā€™s not to love! ā¤ļø

  • Review 28 (2023-03-18 - Rating: 5)

    Ismael was the best! He knew his history of the building and really gave a great tour. He made the experience comfortable and Iā€™m excited to put my application in. Thanks again Ismael!

  • Review 29 (2019-10-21 - Rating: 5)

    We toured the Pearl with Stacey and she was very pleasant and informative in showing us the property and all it had to offer. She was on the ball throughout the entire leasing process and kept in constant communication with us, which made us feel like we were in good hands. Were really excited on becoming residents of the Pearl and couldnt have asked for a better experience.

  • Review 30 (2023-06-13 - Rating: 5)

    Iā€™m not the person to usually leave a reviewā€¦ However, I must make an exception for the experience I had this past week I came in a rush Friday afternoon. Didnā€™t even take the time to call and make an appointment. Came in and was greeted with smile lol. I believe her name was Joanna or Joanne one of the twoā€¦. Either way Iā€™ve been dealing with not being able to not tour properties due to my work schedule and I know I came into this property late, so for (letā€™s just call her Jo) for Jo to treat me so nice and not make me feel rushed (as a walk in) was a breath of fresh air! I wasnā€™t able to tour as they donā€™t take walk ins at this timeā€¦. BUT she did give me some information on units, some pricing, and what days she works to schedule a tour! Really grateful to have finally had an experience where I didnā€™t feel like a commission on someoneā€™s paycheck and a real person trying to find a place to live with my son.

  • Review 31 (2020-02-17 - Rating: 5)

    My husband and I have lived here for 3.5 years now and have been extremely happy. The units are relatively new and in great condition. Our unit is spacious, with lots of natural light, and the amenities here are great too - particularly the two pools. Maintenance staff are efficient and pleasant any time weā€™ve needed them and there are more than enough parking spots on each level of the garage. Note, This area did NOT flood during Harvey! Getting packages can sometimes be a hassle when the lockers fill up but aside from that we have no complaints about living here.

  • Review 32 (2023-12-09 - Rating: 5)

    I was inquiring about a place in the neighborhood and I am happy that I came across Joanneā€™s assistance. She was very informative and showed us multiple units that I was interested in. The model apartment was immaculate and I was amazed of the floor plans and spacious living area.

  • Review 33 (2023-04-11 - Rating: 4)

    Safe, reasonably quiet, great amenities, great location, friendly staff. Unfortunately there was a main water break and Ive barely been here a week. Other than that I love it here so far! Coffee machine has broken a couple times or theres been no coffee cups when I go (just my luck..) area is peaceful, occasionally theres been pets who have had accidents in the halls and it can be smelly at times. I dont regret leasing here!

  • Review 34 (2023-02-08 - Rating: 5)

    Ismael was super helpful and informative while showing me around the apartment complex! Heā€™s got the deals and you can really tell he cares about the residents! This building was pretty nice and clean.

  • Review 35 (2023-03-04 - Rating: 5)

    Ismael was a great tour guide. He makes you feel like the property is all ready your home. Great personality and story teller.

  • Review 36 (2015-01-22 - Rating: 5)

    I have lived here for 14 months and this is by far one of the safest and best places to live. Although the rent is not cheap, if you are looking to stay in this area, this is the spot. You are within walking distance from so many good restaurants, gas stations, amenities etc. The leasing agents and office are more than helpful every single time and offer great service. Never have had any issues with lost packages, or having to wait to get a package. They have multiple events every month whether it is a food truck parked right outside, a yoga class or just a social gathering. Didnt spend much time at the pool but every time I passed, it was never crowded and they have cabanas equipped with TVs RIGHT next to BBQ grills perfect for watching big games. I have guests over many times per week and only once in 14 months was there no parking available. No one ever visiting me has ever had their car broken into and the system to get into the building using the keypad is fast and easy but safe. All of the facilities including the gym are top notch and the hallways are always kept clean and smell good. Never had issues with noise as it is a pretty quiet place- you never hear the trash crew as they pick up your trash outside your door and parking within the garage for residents is never an issue.All in all this is a great place to live and I highly recommend it to anyone looking to live in Greenway as I have scouted nearly every apartment complex nearby and for the same money, this is the best for your buck.-JC

  • Review 37 (2023-04-28 - Rating: 4)

    JoAnne was super sweet. Everyone was very nice. Apartments are nice. I cant speak on living there since I was just touring, but Id definitely wouldnt mind living here in the future.

  • Review 38 (2023-02-04 - Rating: 5)

    Ismael was great! Answered all of our questions and gave us a fun tour! He also explained the Essential Housing so well and helped so much.

  • Review 39 (2022-10-15 - Rating: 5)

    I vistited Pearl greenway last weekend and I loved it!Ismael, the guy from the leasing office who gave me the tour was very nice and explained every detail about the appartment complex.The place is lovely and the location is EXCELENT. They have a very STRONG SECURITY system, all the common areas are nice and clean. I canā€™t wait to move there!

  • Review 40 (2023-04-27 - Rating: 5)

    Joann was absolutely amazing! She just started with the property and literally knew so much! Super sweet , knowledgeable person. If youā€™re coming to tour ask for her!

  • Review 41 (2021-03-17 - Rating: 4)

    This is generally a fine place to live, the units are very nice but the property itself could use a face lift and some additional amenities, especially for the price.Pros:- Very safe/nice area and neighborhood- Good restaurants nearby, Costco across the street, easy access to highways and quick drive to anywhere in the loop that you want to go- Pool is always clean, the Zen pool is quiet/rarely used and very nice and relaxing- Maintenance requests are completed in a quick manner usually- Office staff do a good job of emailing back when you have questions, they are generally helpful and nice people!- Fees on top of the rent cost are clear, routine monthly and generally not too much- The apartment complex app is very handy and the office does a good job of posting updates there. Especially during the recent freak ice storm - their constant updates about the property were much appreciated.Cons:- The walls, floors, ceilings are paper thin. I can hear every step every neighbor takes, I can hear dogs playing and running and their barking from a nearby unit is SO loud that its like the dog is in my unit. I have no pets.- There are very few guest parking spots. No way to let guests in the building via dial pad or call box or anything. You have to go all the way to the first floor parking garage entry and let them in. Also, you have to fob OUT of the parking garage gate. So if your guest does get in, they will have a hard time getting out unless you ride down with them, fob them out and then walk back to your apartment.- I have had dozens of roaches in the kitchen and bathroom and closet. Luckily the pest man comes weekly and has been in my unit 2-3 times and it has gotten better.- On random occasions the fob pads to enter the building will not work, leaving you to wander around the building late at night until you can find an open door that should not have been left open in the first place and use it to get into the building.- The dog park smells absolutely awful bc it is turf that is used by tons of animals, and there is often dog urine in the hallways and staircases leading to the dog park or to outside areas.

  • Review 42 (2023-03-24 - Rating: 5)

    Ismael have a great tour of the property. He was very detailed, informative, and enthusiastic. I will consider this property for my new home.

  • Review 43 (2025-01-27 - Rating: 5)

    Iā€™ll be moving in soon. The application process was easy.

  • Review 44 (2023-03-10 - Rating: 5)

    Ismael did a wonderful job explaining everything down to detail and gave this place character. The units felt like home and walking around made me feel safe. Definitely place to be.

  • Review 45 (2018-07-09 - Rating: 5)

    Oh my goodness, Pearl Greenway is the place to be!! I love it! Lexi was so awesome helping me find a place to live! I told her what i was looking for and she showed me a couple of units until I found the exact apartment I was looking for. She was so nice and helpful from start to finish even through the application and getting keys to my apartment. She made sure that me and my dog were going to have a great place to call home. I really enjoy Pearl Greenway. Its affordable and in such a nice spot in town right next to a ton of places to eat and a even a costco! I would suggest anyone that is looking for a place to stay to come check this place out, you wont regret it!

  • Review 46 (2017-11-15 - Rating: 5)

    I moved here in February and i dont have any complaints whatsoever.. my apartment is beautiful.. great use of space and more than enough storage.. (i need A LOT)It is very pet friendly too. My dog is treated like a queen by the staff. Im not exaggerating one bit. They love her and she adores them. It really warms my heart how much they love my fur baby. Everyone who lives on the property is so nice and friendly as well.They throw happy hour mixers monthly and its always a good time.I can only speak for myself, but they have gone above and beyond to make me feel at home. I am extremely happy with my choice.

  • Review 47 (2020-08-06 - Rating: 5)

    Move in was extremely easy, and they worked quickly and efficiently to take care of anything that came up. They appear to be a bit understaffed in the main office, but Matthew has taken great care of me during the leasing process and answered my questions promptly nonetheless. I am happy to call this place home!

  • Review 48 (2019-04-19 - Rating: 5)

    I lived at the Pearl for 1 year on an out of state relocation. Management here made the remote leasing process easy and were very friendly and welcoming from day one.Pros:- Reasonable rent given the convenient location and amenities (two pools, dog park, fitness classes, community events with free food & drinks)- Prompt maintenance staff- Clean and secure buildingCons:- The gym is pretty small. More than 2-3 people and it starts feeling cramped.- My particular apartment was on Cummins (facing the Costco) so there was constant noise from the gas station and Costco loading docks (even in the middle of the night).I ultimately left because I bought a house, but Ill miss the Pearl and would recommend it!

  • Review 49 (2023-03-15 - Rating: 5)

    Iā€™ve viewed a unit with Ismeal once before. Unfortunately I was not ready to apply at the time but I am now. The same service I received during my first showing is the same that I received this time around. Ismeal has excellent communication and is always very resourceful. He simply has an overall genuine spirit.

  • Review 50 (2018-04-28 - Rating: 5)

    I am blown away by the negative reviews. I relocated to Houston for work last summer and, moving from a house, I was completely dreading going back to an apartment. After searching around the city, I decided on Pearl Greenway and I am so glad I did. The staff has been excellent, responsive and sincere, especially Lidia and Casey. I have loved my apartment and all of the amenities of the complex, especially from a safety and pet friendly perspective. The only negative part of my stay has been the unwillingness of other tenants to pick up after their dogs, but that is an issue wherever you live and there is not much the leasing staff can do about this. Today is the last day of my lease and the ONLY reason I am leaving is because my fiancƩ and I bought a house. I will miss living at Pearl Greenway and recommend this location anyone looking for a great community in an awesome area.

  • Review 51 (2019-05-18 - Rating: 5)

    I toured Pearl Greenway before ultimately buying my house and they were great. The staff was so friendly, the property was beautiful and I would have leased had I not ended up buying my home instead. The staff knows everyone by name and took their time trying to find what we were looking for. Love the pet park, best part of the whole place.

  • Review 52 (2023-04-29 - Rating: 5)

    Cloressa did such an amazing job on my tour. I came at the end the end of the day an she was more then happy to assist me! Not only did she show me multiple units to figure out which one would fit my furniture, she also sat with me afterwards to go over requirements. Would definitely working with Cloressa!

  • Review 53 (2021-01-29 - Rating: 5)

    So far so good! Super friendly staff and quick/convenient maintenance people! Love the location and the feel of a ā€œsmallerā€ complex. Everyone seems friendly and I am unable to hear my neighbors on either side of me. I do hear my neighbor above me quite a bit but thatā€™s expected. I definitely recommend especially if you work in the greenway plaza area.

  • Review 54 (2018-08-22 - Rating: 5)

    From the moment I first walked in to this building I knew this was going to be the place I called home. It is a beautiful building with incredible location. If you are into basketball like me, youll absolutely love the rooftop court! I also have a puppy who definitely takes advantage of the dog park within the complex. And I wouldnt be able to call this place home if not for the wonderful staff who worked diligently to make sure I get the apartment thats right for me. Thank you, Lidia for all your help throughout the process!

  • Review 55 (2017-10-05 - Rating: 4)

    I dont understand the bad reviews on this place. Ive lived here for several months now and LOVE IT. I live on the zen side of the apartment 2nd floor and expected it to be loud based upon reviews. It is really quiet and I rarely hear my neighbors. Management is fantastic. During Hurricane Harvey (also a plus - we didnt flood!) the manager went above and beyond and sent frequent updates about the property and even found out what businesses were open around us so that residents could find food. The apartments are nice and you pay for what you get. The only reason Im not giving 5 stars is because my air conditioning went out 3 times in the first two months I lived here, but they were super quick to fix it.

  • Review 56 (2024-02-27 - Rating: 5)

    This place is gorgeous!!! The hallways smell good! Then apartments are clean! If you plan on touring, ask for Joanne!

  • Review 57 (2023-02-20 - Rating: 5)

    Toured today with Ismael. Had an amazing experience! Very professional and knowledgeable. Great personality. Recommended working with him!

  • Review 58 (2021-06-16 - Rating: 5)

    I highly recoment Pearl Greenway Apartments. The residents here are mostly professionals and respectfull. The staff at the office is friendly and helpfull. I love my apartment because it is ideally located close to the zen pool. The 2 pools have grills n the Vegas style pool has gazebos. I can literally work out any time of the day at the fitness center and there is little to no wait time to use the equipment. All access points are secured and that gives me a piece of mind about my safety n my truck. Btw, the garage is elevated from the ground and its about 4 to 5 stories high so your vehicle wont get flooded even when it pours in Houston.

  • Review 59 (2023-03-27 - Rating: 5)

    Ismael gave us an incredible welcome. Very professional and made us feel at home. Complex was clean and quiet.

  • Review 60 (2018-07-03 - Rating: 5)

    As a past resident, I had the opportunity to return to the Pearl Greenway as a guest this past weekend. I enjoyed the main pool area where I had noticed the improvements made to the cabanaā€™s and furniture within. Very nice changes, and overall a great pool. I would definitely live there again.

  • Review 61 (2023-02-18 - Rating: 5)

    Iā€™ve seen multiple reviews about people not liking the leasing staff. Iā€™ve had Ismael give me a tour twice and each time he has been an absolute pleasure to talk to. Iā€™m excited to possibly move here

  • Review 62 (2020-02-13 - Rating: 5)

    My overall experience at pearl greenway has been amazing so far. The apartments and neighborhood is quiet. There is so much around the area. Being about to walk to costco and great restaurants is amazing! The apartment is modern and so pretty. The maintenance staff works quick and is super nice

  • Review 63 (2023-02-04 - Rating: 5)

    Ismael gave an amazing tour of the community and was very thorough and entertaining. Great attitude from the trike I called to the end of the tour!

  • Review 64 (2019-01-13 - Rating: 4)

    Now that Ive lived at Pearl Greenway for more than one year, I wanted to rewrite my review so that it more accurately represents our experience. My main complaint one year ago was in regards to poor communication. Apparently in the state of Texas there are annual fire alarm inspections that involve turning on the alarms for an entire floor of apartments, while the inspectors walk from apartment to apartment ensuring that the noise is audible and lights are flashing in every unit. This obviously takes a long time and you DO NOT want to remain in your apartment. Last year, I got caught in our apartment with a feverish 4-month old during the testing. It was really, really terrible. However, this year Pearl Greenway definitely listened to last years complaints and communicated very clearly about the testing. They sent multiple updates and let each floor know roughly which day/time their alarms would be tested. Thanks to their detailed communication, we were able to avoid the testing completely.We love that Pearl Greenway is safe (gated garage, courtesy officer that lives on the first floor, nice neighborhood, great fab/door lock-system throughout the building) and clean (valet trash pickup, they mop the common areas all the time, nice landscaping, nice grills and beautiful dog park and pools). I also really love the Parcel Pending locker system for picking up our packages.The location is great, a few bus stops, an Uber pick-up area, and you can technically walk to a lot of restaurants/shops/offices (though coming from Michigan, I dont think Houston is actually very pedestrian-friendly). They also have fitness classes and a lot of nice events for the tenants.I think the rent is very fair, considering you have a washer/dryer and all appliances are new. The maintenance team is also amazing, and they fix everything so quickly.No apartment is perfect, and the two downsides for us are the overall craftsmanship and quality of the apartments, and the fact that its not a family-friendly community.In terms of quality, we had our kitchen sink collapse (when it was filled with water) because it was only held in place with glue, and we had a lot of problems with big gaps in the flooring and baseboards. There have also been a lot of random nails sticking out of the baseboards and window sills.Pearl Greenway is definitely home to a lot of young, working professionals, and not many families. Out of 300+ units, I bet there are less than 15 families that live here. When our son was a newborn, and more inclined to cry at all hours of the night, one of our neighbors enjoyed banging on the wall to get him to stop crying. Obviously, no parent wants their baby to cry, especially in the middle of the night! So I found her banging strange and pointless because we were already doing everything we could think of to get him to calm down and go back to sleep. I spoke with her, and the management, and it stopped.More recently, the woman BELOW us started banging on the ceiling around 7:30 am random mornings (sometimes weekdays, sometimes weekends). I also spoke with her and she said its because she doesnt wake up until 9:00 am and that our 1-year old is a heavy walker. She suggested having him sleep in later, taking him outside every morning until 9:00 am, making him wear socks on the wood floor, as well as discipling him more. I had a good laugh after that conversation.I will say that management abides by the Fair Housing Act, as well as the state and federal anti-discrimination laws, since we have never been spoken to about our sons crying or loud walking. However, I dont think I would choose this place as a more permanent home because its just not a kid-friendly community.

  • Review 65 (2021-05-11 - Rating: 5)

    I waited 1 month to review and honestly - I have no complaints! Service tickets are taken care of in a timely manner, the leasing office is always willing to help and itā€™s a very calm complex. Beth is amazing!

  • Review 66 (2023-04-01 - Rating: 5)

    Ismael is very nice and is extremely knowledgeable about the propriety! The building (at least what I saw from the tour) was very quiet and clean.

  • Review 67 (2023-02-09 - Rating: 5)

    Ismael was amazing showing the apartment. He explained very clear and was very helpful. Definitely considering moving here!.

  • Review 68 (2022-12-21 - Rating: 5)

    Ismael is amazing! He is very knowledgeable of the property and made me fall in love with everything to do with the Pearl

  • Review 69 (2023-03-07 - Rating: 5)

    Came to tour after work, shortly before closing of the leasing office. Very helpful and did not feel rushed. Very friendly and informative. Nice property.

  • Review 70 (2016-02-23 - Rating: 5)

    Ive had nothing but great experiences with Melissa, she treats my clients with care and consideration. Ask for her she will take great care of you and your leasing needs.

  • Review 71 (2023-02-07 - Rating: 5)

    I love living in Pearl Greenway! The place is perfect and near to downtown and to Galveston! Ismael is awesome.

  • Review 72 (2023-02-18 - Rating: 5)

    Ismael was great! Love his personality and he was very informative and helpful

  • Review 73 (2023-02-04 - Rating: 5)

    Ismael provided an amazing tour. He was amazing and very thorough. Great apartment complex

  • Review 74 (2023-03-13 - Rating: 5)

    Ismael was amazing! I enjoyed the tour of the property it was beautiful and well kept.

  • Review 75 (2023-02-25 - Rating: 5)

    I want to thank Ismael and Stacy for such a great job working on my application and welcoming me to my new apartment. Amazing job.

  • Review 76 (2020-02-05 - Rating: 5)

    I am posting this review in response / reaction to the resident who complained about not receiving response to his maintenance request for one year.I have been living here for almost 4 years and all my maintenance requests (including after hours and weekends by on call staff) have always been promptly addressed .

  • Review 77 (2023-04-27 - Rating: 5)

    Joanne was very friendly, welcoming, and knowledgeable about the property! Not only was the property great Joanne made me want to live here.

  • Review 78 (2023-02-15 - Rating: 5)

    Ismael was great! Very professional tour and extremely hospitable, welcoming, and informative.

  • Review 79 (2023-03-18 - Rating: 4)

    Amenities very nice. Your guy amazing and very informative. Location is great apts a spacious and they are pet friendly.

  • Review 80 (2023-02-13 - Rating: 5)

    Ismael was so helpful in the leasing office! Took care of everything for us and made everything easy!

  • Review 81 (2023-02-10 - Rating: 5)

    Ismael and Corey were great. Loved the apartment. Especially the white cabinets with the back splash

  • Review 82 (2023-02-23 - Rating: 5)

    This place is so beautiful! Shout out to Ismael for taking us on a wonderful tour & being so patient with us answering all our questions.

  • Review 83 (2023-03-04 - Rating: 5)

    Ismael is super great! Sooo informal and helpful during the tour.

  • Review 84 (2023-04-06 - Rating: 5)

    Great location, amazing service and the places have good finishings.Ismael was great showing the areas and the place.

  • Review 85 (2023-02-18 - Rating: 5)

    Ismael was really good at giving the tour ! Loved the history on the buildings concept

  • Review 86 (2023-03-04 - Rating: 5)

    Ismael was a wonderful! Fantastic tour and a lovely space.

  • Review 87 (2023-03-10 - Rating: 5)

    Ismael was amazing and very attentive with us during our tour !

  • Review 88 (2023-02-03 - Rating: 5)

    Ismail was very nice and helpfulAnd Cary was so sweet too. I enjoyed my tourThank yā€™all

  • Review 89 (2023-02-04 - Rating: 5)

    Ismael was amazing please canā€™t praise him enough! Worth every penny

  • Review 90 (2023-03-31 - Rating: 5)

    Got an amazing tour from ismeal awesome energy he did a great job telling me information about the apartments

  • Review 91 (2023-04-01 - Rating: 5)

    Did a tour with Ismael, he was perfect, looking forwards to moving here!

  • Review 92 (2023-02-04 - Rating: 5)

    Ismael did a great job detailing the property and gave me much to consider.

  • Review 93 (2023-01-07 - Rating: 5)

    Ismael is awesome & was able to give one of the best tours on any apartment property

  • Review 94 (2023-09-16 - Rating: 5)

    Thanks for helping me the other day Jordan! I appreciate you taking the time to explain everything you had a lot of patience with me.

  • Review 95 (2023-02-14 - Rating: 5)

    Perfect tour very clean. Ismael is very respectful sold me

  • Review 96 (2023-04-29 - Rating: 5)

    Amazing amazing amazing! Joanne helped us and was so sweet and attentive. Excellent service!!

  • Review 97 (2023-03-06 - Rating: 5)

    Ismael was amazing! Very detail oriented! Thank you so much!

  • Review 98 (2017-08-21 - Rating: 5)

    Amazing community, with excellent customer service. Look for Lidia for leasing she will take care of you with an amazing experience.

  • Review 99 (2023-02-18 - Rating: 5)

    Thanks to Ismael for putting more effort to ensure that all residents in this community are satisfied.

  • Review 100 (2023-01-07 - Rating: 5)

    Excellent facilities and amazing staff! Ismael was super helpful

  • Review 101 (2023-03-07 - Rating: 5)

    Ismael is doing great job in showing around the building.

  • Review 102 (2023-03-04 - Rating: 5)

    Ismael was great! Loved the property.

  • Review 103 (2023-02-08 - Rating: 5)

    Ismael explained everything I needed to know about the apartments.

  • Review 104 (2023-02-07 - Rating: 5)

    Ismael has been an amazing my help

  • Review 105 (2023-03-27 - Rating: 5)

    Ismael was the best!! I love this place.

  • Review 106 (2023-02-06 - Rating: 5)

    HE WAS GREAT!!! ONE OF THE BEST GUIDES IN THE CITY!!

  • Review 107 (2023-04-29 - Rating: 5)

    Joanne did a great job!

  • Review 108 (2023-02-13 - Rating: 5)

    I loved touring with ismail.

  • Review 109 (2023-03-31 - Rating: 5)

    Nice house touring. The location is convenient

  • Review 110 (2023-03-13 - Rating: 5)

    I like the unit that was shown and the vegas style pool.

  • Review 111 (2023-03-10 - Rating: 5)

    Ismael provided excellent service

  • Review 112 (2022-08-29 - Rating: 5)

    Very nice. To big for me

  • Review 113 (2023-03-08 - Rating: 5)

    Very helpful And soo sweet

  • Review 114 (2020-07-22 - Rating: 5)

    One the best apartments ever!

  • Review 115 (2017-01-13 - Rating: 5)

    Very nice property a lil pricey

  • Review 116 (2023-02-09 - Rating: 5)

    Very informative and pleasant.

  • Review 117 (2024-07-17 - Rating: 5)

    Nice community, excellent amenities and above all I appreciate the attention of Chirs and Joanne, they explained everything in detail.

  • Review 118 (2022-08-08 - Rating: 5)

    Incredible residential space, rest, privacy, security and healthy environment between families

  • Review 119 (2023-07-25 - Rating: 5)

    An excellent complex with 2 swimming pools, modern exercise equipment and most importantly a good location

  • Review 120 (2023-02-24 - Rating: 5)

    The attention and the tour they gave us when visiting the building was incredible, thank you Ismael for your kind attention.

Similar Organizations