Olympus Sierra Pines
Located in Houston, Texas
Address: 1615 Sawdust Rd, The Woodlands, TX 77380, United States
Phone: +1 832-447-1072
Rating: 4.3
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-20 - Rating: 5)
I had an exceptional experience working with Ashley! She is incredibly knowledgeable and took the time to explain everything thoroughly. From the moment I walked in, I was greeted with warmth, grace, and kindness. I can confidently see myself living at Olympus Sierra Pines and look forward to a long and positive future with this company. Thank you Ashley, for making this such a pleasant experienceāyour professionalism and expertise truly stand out! -
Review 2 (2025-02-19 - Rating: 5)
Ashely Clack was absolutely amazing. My entire process was virtual because i was moving in from Florida. She did not let me down not one time throughout the process. She was amazing and i am very thankful she is the one who worked my process. She is prompt with email responses and knew the answer to all my questions. Sheās a gem and i appreciate her. -
Review 3 (2025-02-07 - Rating: 5)
I had a wonderful experience working with Emily. From the moment I reached out, she was incredibly professional, responsive, and attentive to all my needs. She took the time to answer my questions thoroughly, made sure I understood the leasing process, and was always available when I needed her. She made my move-in experience smooth and stress-free, and I couldnāt be happier. Highly recommend working with her. -
Review 4 (2025-02-07 - Rating: 5)
I recently moved in to Olympus Sierra Pines and itās the best decision Iāve made since moving out of California! Emily made the leasing process super easy. Sheās is very professional, kind, and made me and my dog feel right at home. Iām so glad this place has a dog park. My apartment was in great condition when I moved in so thatās greatly appreciated. Thanks! -
Review 5 (2025-02-20 - Rating: 5)
Gerardo did a fantastic job fixing several things in my apartment today. He was quick, efficient, and really went above and beyond. Its this kind of help that makes me feel comfortable living here. -
Review 6 (2025-02-08 - Rating: 5)
If youāre looking for a top-notch leasing agent, Emily MuƱoz is the one! Sheās knowledgeable, professional, and truly cares about finding the perfect home for her clients. Emily makes the process smooth and stress-free. My husband and I want to move right away!! She is the best š„°Highly recommended! -
Review 7 (2025-02-11 - Rating: 5)
Jeanine was very helpful and pleasant throughout the touring and leasing experience. She made everything simple and clear. The property appears well maintained and the staff Iāve encountered here so far are very nice and seem happy. Looking forward to moving in. Will update. -
Review 8 (2025-02-08 - Rating: 5)
Emily is an amazing leasing agent, she gave me such a detailed tour and answered all my questions! She took her time explaining everything, she was super professional. This complex has to be in my top 3, knowing they are staffed with excellent leasing agents like Emily is a bonus! -
Review 9 (2025-02-20 - Rating: 5)
I go by the office every morning and Ashley is always so nice and helpful. Sheās always in great spirits. Highly recommend this beautiful property. Thanks, Ashley for always being so nice. -
Review 10 (2025-02-07 - Rating: 5)
Emily did an outstanding job! Her attention to detail and dedication really shine through in everything she does. She made the process smooth and effortless, and her positive attitude made working with her a pleasure. Highly recommend! -
Review 11 (2025-01-14 - Rating: 5)
I enjoy staying here I love the apartment and I love the staff. Mrs. Ashley helped me with my moved in and she was very nice. I also had a small maintenance issue with my apartment but was fixed right away. -
Review 12 (2025-02-05 - Rating: 5)
Been living here going on 3 years. The front office staff is amazing they get things done. The maintenance team is awesome. They work diligently to keep everything running smoothly. -
Review 13 (2025-02-08 - Rating: 5)
Emily MuƱoz is the ultimate leasing expert! She knows the market inside and out and makes the entire process seamless and stress-free. Emily ensures you get the best deal with top-tier service. Highly recommended! -
Review 14 (2025-02-12 - Rating: 5)
Jeanine. Ashley. Emily, Reina and Lucy are all a breath of fresh air. You canāt help but leave their office in a better mood! Property is on top of upkeep. The grounds look great. -
Review 15 (2025-02-20 - Rating: 5)
Love love love this place! its really quiet and the front office has good customer service! Ms ashley is the best to talk to when it comes to looking for an apartment here! -
Review 16 (2025-02-08 - Rating: 5)
The property is stunning, and the customer service is exceptional. I had the pleasure of meeting Emily MuƱoz, who was not only friendly and knowledgeable but also took the time to answer all my questions with great detail about the apartment complex.Thank you!!! -
Review 17 (2025-02-07 - Rating: 5)
I came to visit a friend and all I have are nice things to say! I was lost looking for her apartment and the front office lady Jeanne was so sweet and helped me. Somehow it made me interested in moving here in the future. -
Review 18 (2024-09-27 - Rating: 5)
Gustavo is hands down the best apartment maintenance man Ive ever experienced. Hes always friendly and is an expert at his craft. One of the main reasons I have stayed here as long as I have! -
Review 19 (2025-02-08 - Rating: 5)
Iāve had plenty of bad apartment customer service but Emily M gave me hope that there are still people who care for what they do. She answered all my questions, super friendly and deserves more than 5 stars :) -
Review 20 (2025-02-07 - Rating: 5)
Finding an apartment is hard but Emily has made the process very easy. She is professional, understanding and patient. Thanks for all your helpEmily! -
Review 21 (2025-02-08 - Rating: 5)
Visited this beautiful property and have nothing but good things to say. I worked with Jeannine, she was so kind and so professional. Itās also located in a great area, definitely recommend! -
Review 22 (2024-07-27 - Rating: 5)
The Olympus Sierra Pines apartments are very great.The atmosphere too the friendly staff is awesome to have. Theyre very responsive, friendly and serve their community. They make the atmosphere on the complex great. The amenities on-site are awesome. I love the pool, enjoy the twenty four hour fitness center and locked mailroom. The only downside to the mail room is it can be disorganized from the carriers. The complex is pet friendly, and most of the residents are super friendly and nice. Parking Is spacious and you really wont have to worry about finding a spot late at night, Their complex is also very well lit at night. -
Review 23 (2024-03-08 - Rating: 5)
Our maintenance man Gustavo is awesome, kind and attentive. Heās fixed most of our service requests in such a timely manner!!! Heās very respectful and overall a great employee . He always gets the job done and treats us and our home with kindness! I also want to mention that Ashley Clark is truly one of the best managers Iāve ever met sheās super attentive and kind. Sheās always willing to help us out since itās me and my sister first apartment and we always have so many questions probably send her about 100 emails and she always replies with such a kind attitude! We love it here!! (I had made a review before but it accidentally deletedš ) but Ashley and Gustavo the maintenance guy truly make this place awesome!!!!! -
Review 24 (2025-02-07 - Rating: 5)
I visited Olympus Sierra the other day and Emily Munoz gave me a tour of the place and I had a great experience there the atmosphere was amazing Emily was very friendly kind and professional with me and my family she gave me tips about how to decorate the apartment that made me feel like I was already installed she even told me about general stores schools parks etc. Canāt wait togo back and start my new journey! -
Review 25 (2024-10-06 - Rating: 5)
***PLEASE DONT MOVE HERE IF YOU ARE LOUD, MESSY, AND TRIFLING*** This complex is quiet, maintenance comes within a day or two, they are actively keeping the grounds and pool clean. I wish the fire pits at the pool were working again. I feel cared for here, and DONT YOU COME AND MESS UP MY PEACE WITH YOUR FOOLISHNESS OR YOUR TRIFLING GUESTS! Theres only two things that annoy me, when other residents just throw their trash anywhere but in the damn dumpster, and the new management emailing us 3+ times a week on little stuff. The units are very quiet. In January 2024, we did have a break-in our garage and thieves stole tires and many cars were on blocks, but thats the only incident Ive experienced. I was told by older residents that a few years past and the same thing occurred. Overall, I dont feel unsafe here. This is the best apartment complex Ive ever lived. -
Review 26 (2025-02-08 - Rating: 5)
I truly enjoyed my visit, talking to Emily was such a joy. It usually takes me asking several questions before comprehending something and Emily was patient and very helpful. -
Review 27 (2025-02-07 - Rating: 5)
I love the girls in the front office! Emily has always helped me with questions & I appreciate her dedication to keeping the community informed. -
Review 28 (2025-02-08 - Rating: 5)
Emily is a Fantastic young lady, so polite and sweet and is very intellectual at what she does! She should be valued as the face of the company! -
Review 29 (2024-07-17 - Rating: 5)
First and foremost, the apartment assistant manager Jeannine is incredibly responsive and proactive. Any maintenance issues or concerns brought to her attention are addressed promptly and efficiently. Whether its a minor repair or a more significant issue, they always ensure that maintenance staff are on top of it, which contributes greatly to the overall comfort and satisfaction of residents. Jeannine is also approachable and attentive to residents needs. They are always willing to listen to feedback and suggestions, actively seeking ways to improve amenities and services offered. -
Review 30 (2025-02-07 - Rating: 5)
This is the placeā¦. The place where youāll be welcome and cared for by the staff, The place where you will feel safe and secure and comfortable and at home. Donāt lease anywhere else till you have checked this place out!I have now lived here two months, and I waited to do a review until I knew if what I felt when I least first leased here was trueā¦.. All the good feels. Not only is the staff incredibly welcoming , kind & responsive , the entire community is full of friendly helpful, neighbors and I promise you many of them you will soon call friends.If youāve made it this far than indulge me, Every single staff member here has helped me in someway and made my moving in here a wonderful experience so I just want to list them by name:Thank you: Emily , Ashley, Jeannine. Raina, Gustavo, Carlos, Gerardo, Yani. -
Review 31 (2024-10-02 - Rating: 5)
Gustavo and his team always do an excellent job whenever some kind of maintenance is required. They come fast and resolve the problem to satisfaction. They are vey polite and pleasant to deal with.Gerardo did an excellent job today in identifying and resolving the problem with the fridge. He kept us updated, very polite and helpful -
Review 32 (2025-02-08 - Rating: 5)
I had the pleasure of speaking with Emily and she was very friendly and knowledgeable! I appreciated her patience with all my questions. -
Review 33 (2025-02-08 - Rating: 5)
The staff here is amazing and very understanding especially Emily M. She is very attentive and responds to emails in a timely manner and has made my experience in moving so smooth. -
Review 34 (2024-03-06 - Rating: 5)
I moved here about 4 months ago and just renewed for a 12 month lease. I can honestly say it is mainly due to the staff! I was well taken care of from day one. I had a tricky application situation due to an international move from Australia and the staff was beyond accommodating to make it a smooth process. Maintenance requests are very easy to log and they complete the work in a timely manner. Everyone is very friendly! Raina and Jeannine in the front office are always friendly and ready to help me with my questions. I even wanted to move into a bigger unit and they made that process easy and painless. These girls also work hard to create a fun community atmosphere by planning food trucks, and social events for everyone. Itās truly a wonderful place to live and Iām so happy I found it among all the other options in The Woodlands area! -
Review 35 (2023-05-08 - Rating: 5)
Iām really happy to move in here and been over 2 months. Leasing team is awesome, Shamra, Bailee and Andrea is doing a real good job. Bailee helped me in setting up everything on leasing part even before I reached USA, thanks to efficient work of team I could move in as soon as I got to USA. I highly recommend this property. -
Review 36 (2024-08-30 - Rating: 5)
I moved in earlier this month and all I have to say is great things about this place and staff! The assistant manager Jeannine helped through my entire process and was very helpful with all the vendors. I had a couple things NOT major that needed attention from maintenance and the fixed it within the same day! Best decision made! -
Review 37 (2024-03-21 - Rating: 5)
Exceptional Maintenance Team Led by GustavoI would like to take a moment to express my appreciation for the outstanding maintenance team, led by Gustavo, at our apartment complex. Their friendly nature, quick response, and efficient work have consistently exceeded my expectations.Gustavo and his team have demonstrated a remarkable level of professionalism and dedication in addressing any maintenance issues promptly. Whether its a minor repair or a more significant issue, they always approach the task with a positive attitude and a focus on resolving it efficiently.What truly sets this team apart is their exceptional customer service. They not only fix problems promptly but also take the time to ensure that everything is in perfect working order. Their attention to detail and commitment to quality are commendable.I have had several interactions with Gustavo and his team, and each time, they have been courteous, respectful, and eager to assist. Their friendly demeanor makes dealing with maintenance issues much more manageable and less stressful for residents like myself.I want to thank Gustavo and the entire maintenance team for their hard work, dedication, and excellent service. They are an asset to our community, and I am grateful to have such a reliable and efficient team taking care of our maintenance needs. -
Review 38 (2024-03-14 - Rating: 4)
I recently moved here from out of state. Ashley was instrumental in the entire process moving along smoothly. I had plenty of questions and she kindly answered each of them. Everything was mostly handled via email and by phone. Ashley always responded to me within a 24 hour timeframe. My vehicle arrived here before I did and she, as well as the office staff were very accommodating with the delivery of the vehicle. When I met her in person, she was personable and professional. So far, I am satisfied with the property. I would like if there was assigned parking for the residents but other than that, it seems to be a nice place to live. -
Review 39 (2024-05-14 - Rating: 5)
I had an amazing move in experience!! I was definitely overwhelmed when searching for my new place. I really liked the property & my leasing consultant, Ashley, took all my concerns away. So glad I chose Olympus Sierra Pines. Since moving in, Ive had a great experience too. From lots of fun events hosted by the staff to prompt maintenance requests....all in all, very glad to have chosen this community. -
Review 40 (2024-05-29 - Rating: 5)
In my recent interaction with Jeannine, the Assistant Manager at Olympus Sierra Pines, I was thoroughly impressed by her exceptional qualities and expertise in the multifamily industry.Jeannines warm and welcoming demeanor immediately put me at ease, making the entire process feel effortless and enjoyable. Her wealth of experience shines through, evident in the depth of knowledge she possesses. Its clear shes honed her skills over several years, making her an invaluable asset to any team.What truly sets Jeannine apart is her meticulous attention to detail. She didnt just listen; she actively engaged with my preferences, demonstrating a genuine commitment to ensuring a personalized experience. Her consideration for every aspect of the tenants journey, from initial inquiry to settling in, was remarkable.In summary, Jeannine embodies the perfect blend of professionalism, hospitality, and expertise. Her dedication to providing top-notch service sets a standard that others in the industry should aspire to. I wholeheartedly recommend her to anyone seeking an outstanding experience in the multifamily sector. -
Review 41 (2024-03-21 - Rating: 5)
Exceptional Apartment Maintenance ServiceI am delighted to share my experience with Gustavo and his maintenance team. Their dedication to providing top-notch service is commendable. From the moment I moved in, Gustavo and his team have been incredibly friendly and helpful.Not only do they address maintenance issues promptly, but they also go above and beyond to ensure that everything is in working order. Gustavos attention to detail and commitment to excellence truly shine through in the quality of their work. Whether its fixing a leaky faucet or addressing a more complex issue, Gustavo and his team handle each task with professionalism and efficiency.Furthermore, their friendly demeanor and approachable nature make it easy to communicate any concerns or questions I may have. Its reassuring to know that I can rely on Gustavo and his team to take care of any maintenance issues that may arise.Overall, I couldnt be more satisfied with the maintenance service provided by Gustavo and his team. Their exceptional work ethic, combined with their friendly attitude, sets them apart from the rest. I highly recommend their services to anyone in need of reliable and efficient apartment maintenance. -
Review 42 (2025-02-07 - Rating: 5)
Jeannine helped me on my tour, was very informative and I look forward to applying once it gets closer to my move out date at my apartments. -
Review 43 (2024-10-14 - Rating: 4)
I am a new resident at Olympus Sierra Pines and moved around a month back. The move was pretty smooth and the team was very helpful. Special thanks to Jeannine for being so prompt and answering all my queries.Recommended 2 more people to the community and they ended up moving too! -
Review 44 (2024-07-17 - Rating: 5)
In my experience with Jeannine, I was very impress with her expertise in the hospitality industry, In addition to her professionalism, Jeannine was also very personable and easy to communicate with. She listened attentively to my preferences and concerns. Her dedication to customer service and her commitment to finding the right fit for her clients truly set her apart. -
Review 45 (2024-05-14 - Rating: 5)
My experience/move-in has been awesome Thanks to Ashley in the front office! I donāt usually have the best experiences when it comes to apartments but I havenāt had any complaints yet with Olympus Sierra. Ashley has been very attentive, helpful, and kind since I came to tour the complex. I am happy with my decision to move here! -
Review 46 (2025-02-08 - Rating: 5)
Iād like to say that Emily was super friendly & welcoming! She was also very helpful with all the questions I had. -
Review 47 (2025-02-05 - Rating: 5)
I love these apartments, people in here are very friendly the maintenance they always available when you need them . -
Review 48 (2024-07-17 - Rating: 5)
I would highly recommend this property as their assistant manager Jeannine is amazing.Her professionalism, responsiveness, and dedication to resident satisfaction make her an invaluable asset to our community. Its clear that she takes great pride in her work, and her efforts have certainly made our living experience here more enjoyable. -
Review 49 (2024-03-28 - Rating: 5)
I love my experience here! ā¤ļø Jeannine greeted me with a warm smile that instantly made me feel welcome. Her attentiveness and genuine interest in helping me find exactly what I needed were truly beyond my expectations. Jeannineās extensive knowledge and thoughtful suggestions made the whole experience delightful.Not only did she answer all my questions, but she also went the extra mile to ensure I was completely satisfied with my decision. Itās rare to come across such dedication and kindness in customer service today. Jeannine is an exceptional asset to the team, and her positive attitude and professionalism make her stand out. I canāt thank her enough for her invaluable assistance and for making my day so much better. Five stars arenāt enough to rate the outstanding service. Highly recommend! šš¼ -
Review 50 (2024-03-21 - Rating: 5)
I absolutely lovedddd living here for the past year. My apartment is literally the perfect size, high ceilings, very spacious and clean. I love the gym as well! Anytime I needed maintenance help Gustavo always came through and made sure I was taken care of. Iām very sad to be moving soon because this place was the perfect introduction back to Texas. Thank you to everyone here for the great experience. I will certainly recommend these apartments to anyone! -
Review 51 (2025-02-07 - Rating: 5)
Great customer service very helpful. I wanna thank emily Munoz for guiding me through this process. Definitely would recommend them. -
Review 52 (2024-03-16 - Rating: 5)
Hi I have been a resident for 6 years here at Olympus Sierra Pines The front office has excellent workers very nice and friendly. Our Manager Raina what can I say I really appreciate how she respond to delegate the issue with residents dogs poop on sidewalk and grass. Thank you Raina. Our Assistant Manager Jeannine as for me I am a work from home person. It can get a little noisy with distraction I call the office and Jeannine waste no time by handling the situation. Thank you Jeannine . Front desk Ashley the smiling face as people walk through the door. She is good at assisting residents, and those who are interest in taking a tour. Each individual has a unique way of making you feel at home when you choose to become a part of Olympus Sierra Pines. Keep up the Excellent job. -
Review 53 (2025-02-08 - Rating: 5)
Emily was really sweet and knowledgeable. She gave me a tour of the place and made me feel like I was family. -
Review 54 (2024-03-06 - Rating: 5)
Ashely and the leasing staff were very helpful and professional during the leasing process. They made moving process amazing and answered all my questions when I had any. This is Avery beautiful complex and a lot of great amenities. Neighbors are very friendly and great way to make new friends. Very safe and gated apartment complex. I love this place, and would love to call it home for a very long time. my favorite place to enjoy time is the pool and grill area especially when you have events or little party with friends and family over. I do highly recommend people moving in here and living here. iāve been here since January and I love it. -
Review 55 (2024-06-03 - Rating: 5)
Emily has given me the best leasing experience of all time. Quick, caring, and beyond professional. I was probably very difficult to deal with as I asked millions of questions, but Emily had an answer for every question and hooked me up with a better unit than i had originally anticipated. Sheās the best snd deserves a promotion because Iāve never been taken care of the way she took care of me. Thank you Emily for everything!Also shoutout Ashley helping me with move-in when she was dealing with 5 other people. Yāall are amazing! -
Review 56 (2024-10-21 - Rating: 5)
Had a wonderful experience. Very safe and friendly community. The ladies who work there (Emily ,Jeannine and Ashley) are amazing -
Review 57 (2024-09-05 - Rating: 5)
Recently moved in. Very pleased with facilities. Small item needed checking and within the same day Gustavo checked and corrected it. Very good neighbors around. Grade A in my view. -
Review 58 (2024-03-08 - Rating: 5)
Gustavo came this morning to address my 5 maintenance requests I placed yesterday afternoon. Fixed quickly with extremely friendly/professional service. Ashley called immediately after he left to inform me they will order me a new stacking washer and dryer! I love living here at Olympus Sierra Pines. Best maintenance service Ive ever experienced in an apt. -
Review 59 (2024-03-22 - Rating: 5)
I have now been at Sierra Pines for 2 years and I can honestly say this is the best apartment complex I have lived in. Management is always on top of everything. They are friendly and inviting when you go into the office. Maintenance is also great. My service requests get resolved in a timely manner. -
Review 60 (2024-05-26 - Rating: 5)
Ashley made my entire move in process seamless. Her customer service & communication deserves 10 stars. She kept me updated regularly throughout the entire application process. She also went above and beyond helping me get moved in swiftly with such a small time frame window I had. -
Review 61 (2025-02-07 - Rating: 5)
Beautiful property! The staff was incredible especially Emily. Answered all my questions! -
Review 62 (2024-05-22 - Rating: 4)
My leasing experience with Olympus Sierra Pines has been great my leasing agent Jeannine has been very accommodating and patient as far as us settling on an apartment and move in date. The neighbors have also been kind. I plan on being here for a while. Thanks for everything! -
Review 63 (2023-09-13 - Rating: 5)
I have enjoyed my time here (2yrs) at Olympus Sierra Pines. The office staff is positive and responsive to issues. The maintenance staff has been very helpful. The maintenance manager, Gustavo always has a smile for you. It is mostly quiet with an occasional bad apples making noise. Overall, this has been a good place to live at an affordable price. -
Review 64 (2024-03-08 - Rating: 5)
Very impressed with the property. Ashley was very knowledgeable and super kind when she answered my million questions about the units we toured. She also introduced me to the staff in the office - all of whom were very friendly, especially Jeannine, who I believe was this assistant manager. -
Review 65 (2024-09-05 - Rating: 5)
The office team is so nice and helpful. Maintenance is also great and keeps the community nice and clean. I highly recommend this property! -
Review 66 (2025-02-08 - Rating: 5)
Loved my experience with Emily! She was super sweet and attentive! -
Review 67 (2024-07-02 - Rating: 5)
Wow Emily M. is top A quality. She really is the best leasing agent that I have had the pleasure working with. Emily goes above and beyond!! Thank you for the best in show experience all around. š -
Review 68 (2024-03-08 - Rating: 5)
I have had a wonderful experience at Olympus Sierra Pines, the service is impeccable, the people are very kind and respectful, Gustavo and Jeannine are the best!The social areas are clean and pleasant. Ive been living here for 3 months and everything has been perfect. -
Review 69 (2024-07-05 - Rating: 5)
I just moved to the states and this was the first property with such a pleasant environment. I was gobsmacked at how kind and patient Emily was during the tour of the property! She is the sweetest American Iāve encountered thus far! -
Review 70 (2024-10-22 - Rating: 5)
Gustavo, Really friendly, really nice person and did everything professionally. Fixing even an outlet that couldve been deadly. -
Review 71 (2024-09-13 - Rating: 5)
Gustavo was super nice and fixed our problem super quickly!! The maintenance has always been really good since we moved in! -
Review 72 (2024-02-02 - Rating: 5)
I am currently enjoying my stay at Olympus Sierra Pines. I was looking for a suitable accomodation which was secured, great community, ample parking space, good location and nearby utility stores etc. Of all the communities I had been to Olympus Sierra was love at first sight and I immediately said yes. Also a special mention about the onboarding process, which is very smooth and supporting.Jeannine has been a real support during my move in and has been very considerate of all my queries and requirements.Cheers Jeannine and her team!! -
Review 73 (2025-02-09 - Rating: 5)
Emily was so helpful! Canāt recommend her enough. Will not go anywhere else! -
Review 74 (2023-03-13 - Rating: 4)
Loved living here but sadly had to move due to a new job. Maintenance is always fast at fixing the issue and have never came more than a day later of requesting service. Complex is always clean and maintained. Love that they do tons of social events. Only reason I didnt give it 5 stars is because they never answer their phone and can be frustrating when you work around the same time the office is open. Will definitely miss living here and have recommended this place to other people. -
Review 75 (2024-03-07 - Rating: 5)
I loved the look of place, it had a nice welcoming atmosphere too. Itās a place that I will enjoy living. Also, thanks to the employee that helped me with all of my questions. Her name was Jeannine, if you need help with anything asker her, sheāll provide great support. -
Review 76 (2024-03-07 - Rating: 5)
I am looking to relocate and Ashley definitely did a great job at helping me choose this place as my new home! I truly appreciate how she explained everything in detail during my tour and was open to answering all of my questions. Great property! -
Review 77 (2024-03-22 - Rating: 5)
Great place to live! Convenient location. Sr Gustavo and Maintaince team is friendly and very responsivešš»šš» I am happy resident living in Olympus Sierra pines. My favorites amenities are pool, courtyard area, cover parking lot and the gym. -
Review 78 (2023-05-27 - Rating: 5)
Ive been here since March and I absolutely love it here. My apt is nice, the ceilings are so high and it looks way better in person than what I saw online before moving in. Always very clean. I only have to drive about 30 mins to Houston if I want to but I have everything I need within 10 -15 minutes from me. Definitely see myself staying for a while if the rent stays in this range. -
Review 79 (2024-07-05 - Rating: 5)
The cleanliness of the property and office staff was amazing! Particularly Emily, she was great from the start. Very knowledgeable and made the experience great overall. -
Review 80 (2024-06-26 - Rating: 5)
One of the best communities Iāve toured at! The office staff is very kind and welcoming. The community is kept well maintained. I will be leasing here in September. -
Review 81 (2022-10-05 - Rating: 5)
This is a wonderful place to be.Beautiful gated complex with excellent very well maintained and clean facilities with amazing pool gym huge secure parking and so much more...Units are fresh cleaned painted and excellent prepared for tenants to moving in.Everything is well organized a special thanks to management team.Nice lady Astoria always doing the best to help tenants in the best possible way.Shes nice professional with welcoming approach.Definitely all the staff we meet are doing everything the best possible to helping tenants and make them feel welcome to this beautiful residential complex. -
Review 82 (2024-07-06 - Rating: 5)
Nice apartments and great location. Emily was extremely knowledgeable and friendly. She presented all the specials the complex had to offer. -
Review 83 (2024-02-03 - Rating: 5)
Ive been at Olympus Sierra for a month, and I just love my place. This was my first rental in the US, everything was very new for me and Jeannine was just great, she was so patient with all my questions and she helped me a lot with move-in and all process. -
Review 84 (2023-08-09 - Rating: 5)
So today I tour the Olympus apartment and the place is beautiful, very beautiful clean and i like the layout. My tour guide Jerry Shepherd was amazing, very friendly, and took time to walk me and was patient answer all my questions and very polite. Cant wait to move there. -
Review 85 (2022-11-10 - Rating: 5)
Everything is nice and everything is maintained pretty good. But the best part of the property by far is the management. The on-site managers, specifically Jessica made it possible and as easy as possible. She has also always been easy to reach for anything we need. My wife and I have only had bad experiences the last few years so it has been refreshing to have someone that actually cares and make things happen. -
Review 86 (2025-02-08 - Rating: 5)
Super thankful Emily has been so much help in the process of searching for a new place. Thank you -
Review 87 (2024-12-21 - Rating: 5)
Excellent Olympus and its team, Mr. Gustavo y Carlos provides good and timely service, Mrs. Jeannine is very attentive and collaborative, the manager is excellent -
Review 88 (2024-12-20 - Rating: 5)
Excellent maintenance team, the property really looks very clean and problems are always resolved quickly. -
Review 89 (2024-03-06 - Rating: 5)
This is a very comfortable and pleasant apartment complex to live in. The property is always clean and well maintained. The ladies in the front office are always super kind, professional and very helpful with anything you may need! -
Review 90 (2020-11-19 - Rating: 4)
Have lived here for almost a year now and recently moved to a different unit (better layout) in the same complex. Staff are generally available for inquiries and replies within 1-2 days. Maintenance team resolves issues within a short time frame too, shout-out to Jose the maintenance supervisor. In- unit washer/dryer has been great. Loving my current units walk in closet. Gym facility is good enough and typically not too busy (with covid). Multi level parking garage is great too but if only they had built the pathway bridges on both ends of the garage.Main issue i have are the blinds - wish they can just provide the rods and then tenants have the option to put up own curtains. -
Review 91 (2024-03-21 - Rating: 5)
Gustavo came by to fix the refrigerator water dispenser and he was very kind. He got it done very fast and to top it off I have a fuzzy rug that he even stepped over instead of walking on it which i thought was very respectful. I did make sure to move it so he didnt have to keep doing that lol -
Review 92 (2024-03-10 - Rating: 5)
Gustavo is a good associate. He is always quick in response and resolve issues to satisfaction. Leaving in this community over the year now and recently renewed the lease. -
Review 93 (2025-02-12 - Rating: 5)
Jeannine went over and above to help me and my little family find our new home! -
Review 94 (2022-09-03 - Rating: 5)
I have live in many apartments across the country as I travel alot. Never have I had a staff thats so on top of everything. From leasing to maintenance. Gustavo is the best maintenance guy there is, he remembers everything Ive needed, extremely friendly and he goes above and beyond for me! Anytime theres an issue he is on top! Thank you Gustavo for making my year here amazing! -
Review 95 (2024-05-29 - Rating: 5)
The property is very nice and well kept! I really loved how welcoming Emily was and her great personality!!! Definitely recommend. -
Review 96 (2024-03-08 - Rating: 5)
We love to live here. Every time we need maintenance in our unit Gustavo goes above and beyond to fix anything. Well keep property and management. I just wish they had a playground. -
Review 97 (2023-04-25 - Rating: 5)
I wanted to write about my experience with the maintenance supervisor and his crew. Gustavo goes above and beyond to get things done, with excellent and exceptional service and support. Cleans up after the task is complete. Companies truly need more of him. -
Review 98 (2024-03-07 - Rating: 5)
This a nice property! Your staff is extremely welcoming and really nice thanks to Ashley Clack! Went on a tour with her and she did not leave any detail out for me. -
Review 99 (2023-06-02 - Rating: 5)
As a visiting friend, I witnessed exceptional customer service from management and staff workers. From toilet being clogged , asking for large black garbage bags ,to having my friends cat get stuck in lower cabinets crawl space and having them assist , coming to the rescue asap , was AMAZING . Awesome management and staff, I donāt live there and wished I did. !!! -
Review 100 (2023-06-07 - Rating: 5)
The apartments are very clean and extremely nice. Pricing is competitive with locations in the area and we found these to be the most competitive for all the amenities and benefits. Jerry was extremely helpful and made the whole process very pleasant as easy even with our two toddlers! -
Review 101 (2022-09-03 - Rating: 5)
My lease is almost done in 2 months, I have to give many thanks to Gustavo for being so much help, I have had horrors with maintenance people at other apartments. However Gustavo changed how I lived and made it stress free. I might renew just because of his great customer service and organization skills. Thank you gustavo! -
Review 102 (2023-06-28 - Rating: 5)
Shamra was one of the most AMAZING leasing agents Iāve worked with! She was very knowledgeable of the property, so patient and attentive to the resident! She made moving in the best Experience! -
Review 103 (2022-11-14 - Rating: 5)
On November 11, 2022 I had a not too urgent issue with my toilet. But the maintenance staff has always treated all of my issues and concerns as if it was their own. Gustavo was very efficient and courteous, and was in and out quickly. I cant say enough about Gustavo and the rest of his staff. Thank you!! -
Review 104 (2025-02-08 - Rating: 5)
The property was very nice and well maintained! Emily was also very welcoming and friendly. -
Review 105 (2020-11-25 - Rating: 5)
I love living at Olympus Sierra Pines. The interior of all apartments are beautiful. They maintain the landscape beautifully. The parking garage is so nice. You never have to worry about carrying groceries from your car to the apartment in the rain. It is so wonderful having a garage linked to your apartment floor. They also have an elevator in the garage. The staff are always friendly and helpful. The maintenance is always fast and attentive to the tenants needs. This is an awesome place if your single or have a family. I would definitely recommend this apartment home. -
Review 106 (2023-02-10 - Rating: 5)
My husband and I have lived here for 7 months and have fallen in love with this nice and quiet apartment complex, it is well maintained and the interior is beautiful. We have only ever had minor maintnance issues like needing help dusting the air vents and they were there quickly in and out before we got home from work and even left a note to tell us they had been there, We highly recommend Olympus Sierra Pines! -
Review 107 (2019-07-30 - Rating: 5)
Iāve been a resident here since the beginning of May 2019 and have had ZERO issues. From the outstanding management and maintenance staff, to the overall quality of living, Iāve never been more happy and satisfied living in an apartment complex. While there are some SMALL issues that unfortunately happen due to irresponsible tenants and things that, again, unfortunately happen no matter where you go, the positives outweigh the negatives. Any issue Iāve had and addressed to management has been taken care of pretty much immediately. The apartment amenities are beautiful and noise disturbances are few and far between. My apartment isnāt located right by the pool but itās pretty close and I still have zero complaints about noise. It is quite frustrating when pet owners donāt pick up after their pets, considering there are plenty of trash receptacles and bags available for use ( I have a dog myself, so I am fully aware). But this is not something that management necessarily has constant control over. There will always be lazy pet owners, anywhere, who for whatever reason, donāt pick up after their animal. But even still, the property is always clean and well kept. I also really appreciate the fact that management is in constant communication with residents whether it be via email or text. I just feel like if a resident has a complaint about something and hasnāt or wonāt address it to anyone, how can you complain and be mad that nothing has been done to fix it? š¤·āāļøš¤·āāļø The valet trash service is also great and Iāve had zero issues.I could go on and on, honestly, about how much I enjoy living here, and I havenāt received any referral money, etc. I genuinely like it here. You get what you pay for. And as a single female living alone, I never feel unsafe or in danger. There are cameras throughout the property and in the parking garage.Anyway, I really donāt understand the negative comments but to each their own I suppose. Iāve lived other places where Iāve had a truly horrible experience and Sierra Pines is NOT that.Anyway, thanks for listening to my ted talk (: -
Review 108 (2024-03-19 - Rating: 5)
Gustavo on the maintenance staff is absolutely amazing. I have lived at Olympus Sierra Pines for many years and the entire maintenance crew is the phenomenal. -
Review 109 (2022-10-26 - Rating: 5)
Gustavo is exceptionally talented guy. He is always on top of things when it comes to handling service requests. He always carry smile on his face and do his work very well.I had an instance where I need to call maintenance on the weekend and he came in less than 30 mins. Keep up the good work. -
Review 110 (2022-10-10 - Rating: 5)
I am currently looking for an apt. Home and this property was so clean and nice! The property manager even personally came out to say hello and introduce herself. She was very professional and has so many plans for the property in the future. I would highly recommend checking it out if you are looking, not many property managers that go out of there way to personally make you feel at home! -
Review 111 (2018-09-21 - Rating: 4)
I love my apartment and the staff. I love the space. But there is no sound proofing from outside noise. Itās almost like I donāt have windows how loud everything is in my bedroom. Other than that and a lack of follow through and correction due system error. I wonāt complain about anything else. Work orders are done quickly. The staff except for 1 are friendly professional and respectfully. I truly appreciate Brandy and the new young gentleman in the office. Just wish the loud outside noise from my bedroom could be fixed. -
Review 112 (2019-05-17 - Rating: 5)
I love these apartments from the front office staff to high ceilings to the clean swimming pool. These apartments are so quiet and friendly! The gym is also clean and fully equipped (also getting new machines) The only thing i would like to see more is activities in the lounge area. My friends apartments always have donuts sweets fruit drinks for their residents. I thought it was pretty neat and my 3yo loved it... but if thatās the only thing this place is missing you would love living here! -
Review 113 (2024-07-26 - Rating: 5)
Ashley Clack has been so nice and helpful with this moving experience. Definitely appreciate her and her service! -
Review 114 (2023-06-02 - Rating: 5)
After a year and a half at Olympus Sierra Pines, we can confidently say that Shamra, Bailee, and team do an outstanding job with everything from assisting residents through the leasing process to ensuring that building and property maintenance is a top priority.We have truly enjoyed our time here. -
Review 115 (2024-07-03 - Rating: 5)
I had a great experience with Jeannine, she was very kind and helpful. The office staff stands out from any other property in the area. -
Review 116 (2020-11-20 - Rating: 5)
I have loved living in this community for the last year! The apartment units are updated and the amenities are well maintained. Staff is always eager, friendly, and ready to help! The staff creatively puts on several tenant appreciation events that makes you feel at home instantly. I would highly recommend Olympus Sierra Pines to anyone looking for a safe, friendly and fun apartment complex in a great location. -
Review 117 (2021-06-21 - Rating: 4)
I love the inside of the apartments! And the outside is well kept. The appliances are updated and I have a 1 bedroom A3 model and itās very spacious with 2 bathroom sinks if you wanted to live here with a partner. My biggest issue is that they almost NEVER answer the phones. They prefer for you to email them, which is unfair when youāre trying to get something done. Iāve even called sometimes sitting outside the front office and when I walked in, none of them where too busy to the point of them not being able to pick up the phones which is apart of their job. If this continues, I will be reaching out to cooperate or the BBB. Also, the parking isnāt the best if you live in building 2, which also does not have an elevator like building 1 does. -
Review 118 (2024-05-29 - Rating: 5)
Emily did an amazing job at showing me the property and all its utilities! This place definitely feels like home! -
Review 119 (2017-12-26 - Rating: 5)
I love these apartments! Iāve lived here for about a year and a half now, and I have no complaints! The neighbor are friendly, and we are close to everything! The maintenance team is efficient and the apartments feel and look luxurious. I love that the apartments have serveral family friendly areas to hang out at, and the free washer/dryer in home is a plus! -
Review 120 (2020-10-10 - Rating: 5)
From the first time I walked through the door of the apartment I knew it was for me. Everything is so beautiful. After being here only three months, Iām still loving it!!! Jayna, Dustin and the entire staff of Olympus Sierra Pines are wonderful. I had a couple of maintenance issues but once reported it was fulfilled immediately. I always brag on my apartments to all my friends and family. The resort style pool is gorgeous!!! Iām glad to say Iām home!!JoAnn McKinney -
Review 121 (2019-02-18 - Rating: 4)
Pros - Sierra Pines is a very family friendly living area. Neighbors are friendly and keep to themselves. The property is peaceful, spacious, safe, with a wonderful pool area and gym, an added bonus is the parking garage which is free of charge. The maintenance staff if helpful and have prompt response time when maintenenace request is submitted. The office staff is also friendly and good with answering questions, the office manager Brandy is amazing and helpful she is one reason why I am still here. The amenities inside the apartment are so nice and luxury, with tall 12/13 ceilings(makes the apartment looks so much spacious), wood floors, and granite countertops...love it! The staff do a great job with community events for families including fur babies!Cons - The apartment itself lacks of sound proofing floors and walls. I can hear my neighbors above me every step they take, if they drop something, when their water drains from taking a bath, I mean anything literally and my neighbor next to me I can hear them coughing or sneezing when I am sitting at my diner table. The walls and floors are very poorly sound wise insulated which is frustrating to say the least when you are wanting peace and quiet in your home. This is the only con that would cause me move from this apartment complex. -
Review 122 (2019-02-21 - Rating: 5)
The new management is definitely making positive changes to the apartment. I have been staying at the apartment for 2 years and the new management is most likely convince me to stay for year 3.The apartment units are fairly price and accommodating if you plan to invite guess. The amenities are in line with the apartments in the area and the community is diverse with different ages and backgrounds.If you are considering the area, Sierra Pines is great apartment to stay in Woodlands. -
Review 123 (2022-10-10 - Rating: 5)
Took a client to view this property and the manager Shamra was amazing! She was very knowledgeable and professional. She answered all of our questions and both myself and my client were very impressed with our experience. I will definitely be bringing more clients in the future! -
Review 124 (2019-02-22 - Rating: 5)
I moved in just about a month ago and the ladies in the front office are wonderful. I had to make a fairly quick move and was originally told I would not be able to move in until Monday. Given my circumstances and needing maintenance over the weekend, she went out of her way to get my locks changed so I could move in the week prior. Maintenance overheard that I needed something and he showed up at my door 5 minutes later with what I needed because he overheard me and it was a quick fix. This move was the last stress I needed but they helped make everything easier. I am so grateful for the Sierra Pines staff. -
Review 125 (2021-10-13 - Rating: 5)
I appreciate how management and maintenance keep our property looking so nice and clean. I had an issue with my refrigerator and Terri personally came by to talk to me about it. Maintenance follows through with requests rather quickly. Itās a nice place to live. -
Review 126 (2023-02-10 - Rating: 5)
We move in September last year. it was super smooth, the team made it so easy to move. I have never hear any of my neighbors and love how quite the community is. 100% dont regret this move. Valet trash that picks up at night! -
Review 127 (2021-11-30 - Rating: 5)
I love the face that no matter what your issue is the staff handles it right away and is so professional and kind..the maintenance staff is really great with my cats too. I do not have to worry about them going into my apt. with my cats. That means a lot. -
Review 128 (2024-02-27 - Rating: 4)
The apartment is in a highly convenient location. Every necessity is located close by- Walmart, HEB, UHAUL, UPS, Indian Store and many restaurants as well. The apartments are very high in cost though. Not very affordable for a single person. -
Review 129 (2022-09-02 - Rating: 5)
I visited several properties and the staff at Olympus was just above and beyond. Jessica Danna was so accommodating and informative. Its definitely my top choice. She was genuine and answered all my questions while taking her time to make sure I had all my answers. I felt like I was just a number at other properties. -
Review 130 (2024-10-21 - Rating: 5)
This is an awesome community with great staff and amazing maintenance, always very helpful. -
Review 131 (2022-09-02 - Rating: 5)
I came to tour the apartment with my girlfriend & we had the pleasure of having Jessica help us! She was wonderful and very informative. We fell in love with the apartments, and the staff now as well. Hope to make this our future home -
Review 132 (2016-06-18 - Rating: 5)
Ive lived at this complex for about a year now since it opened up. My experiences here have all been great. The maintenance team is very responsive to requests. Ive always had my requests taken care of by the next day. The front office is open on the weekends and for a couple hours after 5pm on most weekdays. This allows for people busy with work to get in touch with the front desk or come and pick up packages at a time convenient for them. Aurora and Kate in the front office are always super nice and helpful whenever I go see them for anything. I really have no complaints at all with this community and I currently plan on staying here another year. I highly recommend this complex. -
Review 133 (2022-11-03 - Rating: 5)
Wow just wow!!!! This property is absolutely stunning! I had the pleasure of speaking to the property manager, Shamra and let me just say, out of all the properties Iāve toured, SHE by far has been the most personable and welcoming!Please reach out to her if you plan on stopping by sometime soon. She is INCREDIBLE!!!!! -
Review 134 (2019-12-10 - Rating: 4)
I had a few issues with this property after they became Olympus at Sierra Pines, however, the management now seems to be settled in and are looking after the tenants and assisting with any past or present concerns or problems. It is often difficult to step in and make changes from one owner to the next, bravo for taking a look and making things right. All I can say to Terrie, is thank you for caring. I hope that you remain the manager of these apartments for a long time. it is truly a great place to live and deserves an excellent manager and staff to keep it that way.Cheryl Jenkins #11189 -
Review 135 (2020-11-17 - Rating: 5)
Good community and considerate management. Early this year I was not sure if I can renew the lease due to potential job relocation. Jayna and Terrie understood the situation and kindly offered a one-month extension with the regular rate. During the one month extension, I knew I will not have to relocate and therefore was able to renew my lease. Have enjoyed staying in this community for the last two years. -
Review 136 (2020-11-20 - Rating: 5)
The staff from the office to those who work in the maintenance department are top notch; professional, courteous, and respond in a timely fashion to your concerns. The amenities (24 hour fitness rooms that include a weight room and cardio room, resort style pool and barbecue area, lounge area courtyards, dog areas, and community room of this community are well taken care of and area of utmost quality. They take pride in the complexās appearance, the safety, and consideration of all tenants. Dustin, leasing agent is one of the best! I would highly recommend this community and say itās one of the best in the Woodlands area.āRussell N. -
Review 137 (2024-03-21 - Rating: 5)
Guatavo does a great job taking care of things when I need assistance. He gets the job done right and gets it done right away. He always has a smile and a friendly demeanor. -
Review 138 (2022-12-11 - Rating: 5)
When your lease ends and you move out, you do not get your deposit back, they ramp up all kinds of ridiculous reasons /charges and keep the deposit as well. I had a zero balance when I left and they sent a email with me owing them 282.00. Be careful, they are nice when they are trying to get you to sign the lease but after that con artists. -
Review 139 (2022-12-14 - Rating: 5)
I love this place Ive been here about 3 years! Its real close to some of my favorite restaurants and grocery stores so you wont have to travel to far š . I love how everything is clean around here! Kaelea has been real helpful with information and listening to my needs in the front .The manager shamra has also been a reason Ive stuck around, one of the best to deal with. The only thing that sucks is there is no wifi in the gym and the t.vs dont work, the manager did say they are working on it so thats a plus! -
Review 140 (2019-11-27 - Rating: 5)
This apartment is the first apartment for me and my husband since we got married.Our life has started here.Each of us has a private room because our apartment has a lot of rooms. If you have a child, we will have a comfortable time.Island kitchen is open and very easy to use and communicate with my husband.I like to be able to pick up my luggage at any time with Luxur One.After all, Im very happy to have good staff who are kind to me even though Im not good at speaking English! -
Review 141 (2020-12-03 - Rating: 5)
Perfect apartment with enticing amenities. The staff are over and above quality of standards. They get to know their apt. people and developed social activities. Grounds are well maintained. Maintenance crew are there when you need them. Other offering of services that beat the crowd. During COVID-19 the Office personnel did better than most. Really.Looking for a great apartment community, lease at Olympus Sierra Pines in The Woodlands. -
Review 142 (2022-09-03 - Rating: 5)
Gustavo is the the best maintenance guy! Hes a man of his word, when my ac was out he was here working on it till it was complete, other apartments have told me to wait till the morning. He was here for a couple hrs at midnight. Definitely keep this guy! -
Review 143 (2020-10-13 - Rating: 5)
Ive had the pleasure of staying in this amazing apartment community. A few pros1) A beautiful Lake(pond) within the property2) Separate room for Yoga and TRX training3) Resort style swimming pool, and if you do not want to grill around busy pool area, they also have a separate section, and a quite place with hammocks and BBQ equipments4) Love the convenience of a dedicated mail room with a security access code- Just imagine, youve ordered an expensive item, and expected to receive it on your 1st day of travel of a 4 day long weekend, instead of re-routing or constantly worrying of having the package left outside your door, here your package will be secured in the mail room, and you can pick it yourself until you come back from your long weekend, did I say you have access to this room with an access code sent to your phone/email - 24/7, it is just amazing to see, how technology has helped to make our lives even more convenient.5) All in all, the amazing staff who help you and your family with any concerns/issues throughout your stay -
Review 144 (2024-06-30 - Rating: 5)
The staff is very responsive mainly ashley helped a lot for a smooth leasing process.I would highly recommend this apartment -
Review 145 (2023-02-10 - Rating: 5)
We have been living here for 3 years now and we like it.The location is spot on, apartment interiors are awesome, leasing office staff is wonderful and the maintenance requested are addressed really well and in time.I would recommend to a friend. -
Review 146 (2017-07-12 - Rating: 5)
I was one of the first five persons to rent an apartment here at Sierra Pines more than three years ago. It is upscale with mostly professional tenants. The amenities are first class (pool, gym, clubhouse, etc.). The management is easy to work with. They are a however a stickler for following the rules (pets, pool, trash, ect). They usually take care of any maintenance issues within a 24 hr period. I really like the covered parking garage to help protect your vehicle from the Texas heat. I highly recommend this apartment complex. -
Review 147 (2024-03-22 - Rating: 5)
I have lived here for a long while and truly love this property. Love the high ceilings, upgraded appliances, garage building, etc. I have seen management companies come and go, but the new management company is awesome along with the office staff and maintenance staff. -
Review 148 (2017-09-23 - Rating: 5)
I am a resident and am relocating, I can assure you that if you are considering this community....Dont Hesitate!!! Sign the lease!! I have never lived in a more friendly nor cleaner community. The beautiful staff is very caring. Quick to resolve any issue you present. The only reason I am relocating is for school, My new apartment, is not as clean, nor do they offer the amenities of Broadstone Sierra Pines. Ive Enjoy my stay here. This is Not a commercial, There is No competition, Broadstone Sierra Pines is #1.... I REALLY DO NOT WANT TO LEAVE!!!! I HAVE SEE WHAT EVERYONE ELSE HAS TO OFFER AND IT IT DOESNT MEASURE Up!!!!!!!! -
Review 149 (2022-09-30 - Rating: 5)
I had put in 3 different service requests (I know... Im slacking) around 1-2 pm this past Tuesday and I returned home about 7:30 and had a note saying these requests were all taken care of by Gustavo. I wasnt expecting anything till the next to be honest but I give Gustavo all the praise! Thank you so much for fixing these issues for me so quickly. Recommend this complex 10/10... and please Gustavo around!!!! -
Review 150 (2018-10-19 - Rating: 4)
We had a rough move in. The unit was not ready at all for us to move in as there was trash found in cabinets and dust everywhere. We even found mold along one of the windows which we were told it was not and maintenance just painted over. Move in check in we were rushed and told there were other people who needed to move in so she needed to hurry. Besides this one particular person, we love the high ceilings and kitchen island. My husband is particularly fond of the parking garage. We dont have problems with noise, although I am on the first floor and our upstairs neighbors could be a little more considerate when stomping around at midnight. -
Review 151 (2022-11-20 - Rating: 5)
An amazement management team! They have truly made my move-in transition seamless. The property is beautiful, and the units are well priced. I really appreciate Kaelea and the property manager for all of their help!! :) -
Review 152 (2019-02-16 - Rating: 5)
This apartment has been a dream. Ive been here for over 9 months and its still as quiet and well kept as the day I moved in. The apartment is beautiful, the staff is friendly, and it a family oriented environment. The main reason I choose this apartment over every other apartment I looked at was parking it has plenty of space for parking. -
Review 153 (2020-11-17 - Rating: 5)
Olympus Sierra Pine isa great place to stay. Good location and close to shopping mall and highway. The apartment itself is clean, calm and friendly neighbor. In case you have any issues, you can raise the ticket online and technical team will take action quickly. If you find good place to stay in The Woodlands. I would recommend this place. -
Review 154 (2020-12-10 - Rating: 5)
Ive had a great time living here. The management is really helpful and respectful. They hold monthly events for residents to keep us engaged. Plus, they have also been taking great care to ensure a high level of safety for all residents during the covid pandemic. This apartment is also close to I-45, Hardy Toll road, US-99 toll, HP and ExxonMobil Spring campuses, The Woodlands mall and waterway, 30-40 mins from Lake Conroe, 35 mins from downtown. It is a very safe and inclusive community.Kudos to the team and I highly recommend this place to anyone wishing to stay in The Woodlands area. -
Review 155 (2020-11-17 - Rating: 5)
One thing that I really appreciate about this place is the upkeep on the area. They take care of there place every week. My girlfriend just graduated college and couldnāt be happier with the prices given to us. If you are thinking about moving in here i highly recommend. We have no complaints moving in here and every employee if very nice and responsive. -
Review 156 (2018-08-01 - Rating: 5)
Usually I dont review but might as well put in my input...Ive lived here since Jan 2018 and still live here, actually can say that Im pretty happy with my stay, maintenance keeps up. I will say Ive noticed more trash in the hallways and the elevator has been jammed up more often but I assume its Summer and everyone is swarming the pool therefore more trash left in hallways and more usage/damage to the elevator, maintenance still keeps up, I dont expect them to stand all day in the hallway. Tip though: Trash cans in certain areas in the Hallways would be great, I would even assist throwing something away if I saw it and had somewhere to put it. Place is quiet and people for the most part are friendly. -
Review 157 (2020-11-01 - Rating: 5)
This complex is amazing. Luxury at a great price. One of the best things about it is the people they have on staff. The maintenance staff keeps everything looking brand new, and Nyah Davis is knowledgeable and exceedingly helpful every time I come into the leasing office. Great place! -
Review 158 (2016-10-18 - Rating: 5)
My experience has been nothing short than amazing! Walked through the process. I do recommend those that are complaining about lease dates (leaving) that you read your lease agreement in its entirety. Its a lot yes, I know, but you shouldnt be complaining if its all written there for you in black and white and you agreed to it when you signed it. Office staff is incredible and I appreciate them walking me through everything. I WILL be recommending Broadstone Sierra Pines to my friends and colleagues. -
Review 159 (2024-03-08 - Rating: 5)
I been having the best experiences with a lot of the people here. Gustavo is extremely helpful. Theyāre always on top of everything! One of the best experiences! -
Review 160 (2024-05-29 - Rating: 5)
I went in to look and see options. Emily was thorough when answering my questions that it made me feel welcomed and reassured that I will be in a great environment/safe place. -
Review 161 (2024-07-05 - Rating: 5)
I loved the property! Emily did a great job at showing me around and answering all my questions! -
Review 162 (2024-03-28 - Rating: 5)
Gustavo is a great worker and itās always on time and he goes the extra mile if he sees something else needs to be done in the apartment. I appreciate that! He is friendly and trustworthy. Thank you!! -
Review 163 (2024-03-08 - Rating: 5)
I had a great tour, the amenities were very clean and the office staff is very kind. I am working with Jeannine for my move in June. -
Review 164 (2024-05-14 - Rating: 5)
Absolutely love it here! Jeannine and Raina have always been extremely helpful with whatever I need. Definitely recommend!!! -
Review 165 (2016-06-05 - Rating: 5)
We just put an application here on friday for an apartment. The staff is really friendly. They really provide the best costumer service you can get. Chloe showed us around the property, and we loved it. I totally recommend this place to anyone. Youll love it. -
Review 166 (2023-10-03 - Rating: 5)
These are the coolest apartments in the woodlands frfr.. the floor plans are nice and the staff here are like friends to everyone. Christian was happy to answer my questions on tour. Attached garages. Etc etc -
Review 167 (2017-06-23 - Rating: 4)
Pros- Great location (Walmart/HEB nearby). Very short drive to shopping, restaurants, entertainment. Short drive to downtown Houston as well.- Newer complex, I was the first tenant in my apartment. Its quiet, aside from landscaping at odd hrs and the occasional pool party that mngmnt throws. Most residents are oil and gas or healthcare professionals.- High ceilings, GE appliances including washer and dryer in unit, granite countertops, dark/modern cabinetry, big tub, hardwood floor in living, carpeted bedroom.- Aurora was my leasing agent and my go-to person there. She has been awesome throughout! Shes definitely an asset to the management company. Shes professional, friendly and very helpful always. Many of the other staff have left unfortunately.- Maintenance is always reliable and quick. Requests can be submitted online.- Theres a nice pond with a walking trail in the back of the complexCons- Can be pricy. You should add an extra $75 monthly for water/ valet trash. There are plenty of complexes nearby that offer a lower price. Definitely do the research.- Gym is small, gets super crowded at rush hr times and a broken equipment took forever to repair. It was subsequently broken again soon after the repair (not sure if its due to super enthusiastic gym bro or just too many users). Many nice touches in the gym (i.e. Towels, water, fruits, snacks) are no longer offered.- Valet trash, while nice in theory, also result in trash at each doorway at night. Bugs and it smells at times. The times are restrictive and I ended up always taking out my own trash.- Parking had become an issue sometimes at night/weekends. With the occupancy at full capacity, nothing is as nice as it used to :) Also if you end up in building B (to the right of the front gate), its a long haul to get groceries from the garage to your apartment when all the surface spaces are full.- Weird mass emails that often sounded passive aggressive i.e. Cameras will be used to catch offenders of something or other. I ended up unsubscribing midway through my lease.- Package receiving at the office/tracking after its been delivered by FedEx/UPS could be drastically improved. It became such a hassle that I ended up shipping stuff to my workplace.- Definitely add speed bumps please. Some of the drivers are recklessly fast going down the long stretch to the garage.Bottomline: Quiet, safe, nice apartment complex thats a bit pricy and quirky but definitely worth visiting and seeing for yourself. -
Review 168 (2021-07-28 - Rating: 5)
Iām in the process of relocating to Houston for work from Odessa Texas Iām currently in the oil field and I am in the market for an apartment. After searching a few websites I came across your beautiful property and I viewed your website and decided to inquire about your property I spoke with one your leasing agent YVONNE CHAVEZ she was very informative and very willing to accommodate all my needs for my future home she painted the perfect picture for me to visualize my self living at your luxury apartment home. Based on all information that I gathered today I will definitely will be leasing at your property. I canāt wait to meet YVONNE in person so I can put a face to the voice.Sincerely melissa