Marquis Lakeline Station
Located in Houston, Texas
Address: 13730 Ranch Rd 620 N, Austin, TX 78717, United States
Phone: +1 844-766-7269
Rating: 3.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-18 - Rating: 5)
If I could give Lakeline Station 7 stars I would! Shannon is always smiling and doing everything she can to help residents. Josh is very kind and is helpful with account questions. Ellie is always laughing. Maintenance works all the time on grounds. I’ve never waited more than a day or so for my work orders to be done! Only moving because I built a forever home, but I’m grateful for my time here! -
Review 2 (2025-01-30 - Rating: 5)
Ive lived at these apartments for going on three years now and I have very much enjoyed my time here so far. The apartments themselves are very comfortable, and the staff, both the maintenance crew and the folks at the leasing office, are always responsive and helpful when I have a request or have questions about something. Recently, Shannon Clark helped me out with renewing my lease and she was incredibly patient and kind and helped me figure out a solution for an issue I was dealing with. Definitely appreciate her, as well as the rest of the folks here! -
Review 3 (2025-02-12 - Rating: 5)
I just want to take this time to validate and promote my home at Marquis Lakeline Station. Ive lived here for over 4yrs. The Management staff and especially the professional staff of technicians like Osvaldo and Victor make me feel that they are my family taking care of all my needs to make me feel safe and most of all taking care of my maintenance needs. I highly recommend my complex to future residents. -
Review 4 (2024-09-28 - Rating: 5)
The community has a feel of friendliness and is very well kept. We lived there while we built our home & the staff was very sweet and always smiled when we came to the office. Our apartment was not fancy, but it was right in the budget and had the space we needed at the time. The dog park was just right for a short walk and some exercise for the dogs. The pool is not a party pool and that is the best part! You can relax and soak up sun without all the obnoxious behaviors. We are grateful for our time with them! -
Review 5 (2024-10-15 - Rating: 5)
Amazing experience! Ellie welcomed me with enthusiasm, warm smiles, and consideration. Ellie was great at answering all my questions and explaining more about the apartment community & application process. When I had questions, she was fast to respond! I highly recommend Ellie, shes the best! Thank You for making my move so much easier! -
Review 6 (2024-11-15 - Rating: 5)
100/100 recommendations! My husband was sold on the layout of the 2/2 solely based on the size of the master bathroom but what truly brought us HOME and let us know that this was the place for us and our growing family was Ms. Ellie in the leasing office. She instantly treated us like family and her community manger treated us no differently. They worked with our family tremendously with our move in date, and never once did we feel like they were just trying to make a commission. She allowed us to re-tour the unit with our two older children and they instantly started calling it their new home. We’re now a family of 5 living spaciously in our beautiful 3bdrm unit & we couldn’t be more satisfied. -
Review 7 (2024-12-04 - Rating: 5)
So far I’ve liked it(about to hit 1 year). No complaints about my unit. It’s quiet and people are friendly here.The grounds are clean and maintenance responds in a decent amount of time.Front desk people are nice, Shannon got me squared away pretty smooth.Jk I lied they told me if I did a good review + 5 stars my rent would be cheaper 😂 -
Review 8 (2024-08-30 - Rating: 5)
I had to move to Austin on short notice and I’m so glad I chose this complex. Ellie at the leasing office not only made the whole process as seamless as possible, but she also made it very enjoyable and exciting. I’ve never met a leasing consultant so personable and genuine. She truly has your back and will go above and beyond to help! -
Review 9 (2023-08-01 - Rating: 4)
Been living in the apartment complex for almost a year now and I honestly cant complain. The maintenance team of CWS are very polite, friendly and very accomodating! I submit a service request, it gets addressed 24/48hrs.Before moving in, they had everything checked, carpet is new, paint is new, appliances could use a little renew but every time Id have a need for something to get fixed, its always been a breeze (except for one time when we couldnt figure out the AC problem).Their trash valet have issues though. Rubbish just doesnt get picked up on time and half the time it doesnt get picked up until possibly early hours of the morning since our bins are still full before we go to bed. Sometimes Alley Waste dont pick it up because theres a swarm of ants during summer. Hopefully CWS consider a different partner.But so far, the building I lived in has always been kept well maintained and clean. Despite the gates constantly broken by some idiot drivers/resident, someones always out fixing it. -
Review 10 (2024-07-02 - Rating: 4)
Our experience at this apartment was decent. The location is convenient, close to shops and other necessities. The apartment itself is spacious enough and the community is generally well-maintained. We like that the maintenance team responds in a timely manner. However, there were some issues like occasional weed smell coming from the vents. Overall, it served its purpose for our stay. -
Review 11 (2019-08-22 - Rating: 5)
Hi!My name is Corey and I have been a resident at this property since December 2018. I’m going to start by telling you my conclusion: Get over here! It’ll be the best decision you’ve made in a long time!Now, it wasn’t always like that. When I first moved in, the property was owned by another management company who I suppose I shouldn’t reference by name. To keep this short, they lied. Over and over again, the only good thing about this place at the time was the fact that my Pitbull wasn’t prohibited. Yet due to their nonsense I was repeatedly paying hundreds of dollars for things they “forgot to mention” until after the lease was signed, omitted entirely, or flat out lied about. There was only two members of their staff I liked, both of whom were restricted by their superior. They still did what they could and I was sad to see them go.Without any notice to the tenants, the previous company sold the community to another. I found out because I went to the front office to dispute recent “fees” and ask for some form of cooperation on their part. That was when I realized I had never seen any of the people in the front office before. That was when I met the staff from CWS. The new management company had their hands full sorting out the mess left to them and there was never a day without a literal mountain of paperwork in front of each staff member. They had help from staff at nearby CWS properties rotating in and were able to sort things out.I’ll pause here to say this. I met more CWS staff members through that experience than some CWS staff members have met. Not a single one struck me as anything other than decent, honest people. That was the first time I went to a front office at any apartment community and found people inside. It was weird. I remember walking outside and thinking “Is that what sunlight feels like? Huh!” lol! Ok, maybe not, but you get the idea.Anyway, the staff have been turning this place around. There are now community events, the property is in much better condition, things are being renovated, we now have a gym instead of a “designated exercise area”, the pool is renovated, the parking lot was resurfaced and looks bomb, the front gates work, there is now security personnel to stop peoples cars from getting broken into and their wheels stolen, work orders are carried out in a timely manner, etc… I won’t bore you with the details but there are so many things going on here it’s more than I could probably list anyway.As I said, they have been more than patient with myself and my ex-roommate as we worked out our financial situation and were graceful even to this day. Even as I leave I’ll never forget it.If you’re considering this place, stop. Get over here, thank me later, put on some Netflix in what has got to be the best unit you’ve ever lived in, and say hi to your neighbors every once in a while. It’s the best decision you’ll make this year. -
Review 12 (2024-06-15 - Rating: 5)
I recently toured the apartments and was thoroughly impressed by the cleanliness and overall condition of the complex. I would like to give a special shoutout to Ellie McIntosh, who guided me through the tour. Ellie provided all the details I needed to make an informed decision. She was incredibly interactive, going above and beyond to ensure I had all the necessary information. Despite it being close to her clocking-out time, Ellie sacrificed her own time to ensure I was completely satisfied with my visit. Her dedication and commitment truly made a difference in my experience. Thank you, Ellie! -
Review 13 (2024-07-10 - Rating: 5)
I had to relocate to Austin within a week, and Marquis Lakeline Station provided invaluable assistance to make it happen on such short notice. I want to specifically acknowledge Ellie for her exceptional efforts in ensuring I could move into the apartment on time. She displayed empathy, support, and went above and beyond to facilitate the process. Its only been a few days, but so far, everything has been smooth. The maintenance team has also been very responsive, which is greatly appreciated. -
Review 14 (2024-10-03 - Rating: 5)
Best apartment complex ever! The new manager Shannon and Josh are amazing! Friendly environment and community! If I could give them 10 stars I would! -
Review 15 (2024-11-15 - Rating: 5)
Not gonna lie it was a rocky in the beginning, but Shannon and I had a really good conversation and she really came through for me! I can honestly say she does care and tries to be as accommodating as possible! THANKS SHANNON! -
Review 16 (2024-05-22 - Rating: 5)
Spacious, Airy and ample amount of natural light; organized layout with storage spaces, the apartment is well maintained, the leasing team was helpful and maintenance requests were always on time. Apartment location is pretty close to all necessary stores. We had an amazing experience in this complex. -
Review 17 (2024-09-20 - Rating: 5)
Ellie was amazing and the whole leasing process was easy and efficient. Maintenance requests are resolved quickly as well. Happy to be here! -
Review 18 (2021-07-24 - Rating: 5)
I have lived here for 9 months. Apartments are spacious and clean. Daniel from the office was always helpful and tried to answer all our concerns positively. Neighbors are good and indulgent. Thank you. -
Review 19 (2024-06-10 - Rating: 5)
Ruben with the maintenance team was awesome! Was having trouble with our washer & dryer and he stayed late on a Friday evening to replace both appliances. Really appreciate his hard work and for Angela being so prompt with her response. Thank you Marquis team!Update: I have enjoyed my stay here and decided to renew my lease. Thank you to the community manager, Shannon, for making my renewal process seamless! Also thank you to Josh for the great customer service. Appreciate you all! -
Review 20 (2024-05-15 - Rating: 5)
Just leased an 2x2 apartment here and all I can say is I’m astonished. I can’t express enough how amazing this place is, it is very spacious, has a lot of great storage space, a walk - in laundry room and walk - in closets in both rooms. The staff here is amazing, treats you like family and make the moving process nice and simple. I would strongly recommend to anyone who is looking for a new place to apply here.You wont regret it!!!! -
Review 21 (2024-10-04 - Rating: 5)
Ellie was a great help in getting me situated.Apartment was clean.Neighborhood is clean.Leasing office people are super nice -
Review 22 (2024-08-14 - Rating: 5)
The Team at Lakeline Station is Amazing! Ellisha was so welcoming, friendly, and extremely helpful with the application process. The manager, Shannon, was so accommodating and understanding. I would highly recommend living here! -
Review 23 (2024-08-29 - Rating: 5)
Hi Been here a month and everything is great so far I love my floorplan. I love the area. The office staff is awesome especially Ellie she was very helpful and on top of everything. -
Review 24 (2023-08-18 - Rating: 5)
Living here was such a great experience. Not only do they have great prices, but the leasing team is so helpful and communicative. The maintenance team is awesome as well, I would place my service request while at work and return home with them completed already. The Community Director Angela is very professional and knows how to hire a great team. I will truly miss my time here at the Marquis on Lake Line Station and highly recommend others to stay here.side note* Andrew and Marcos are the goats! -
Review 25 (2024-07-28 - Rating: 5)
My experience applying at this condominium was very pleasant. They were very kind, especially Miss Ellisha, who helped us with everything. We are very happy with everything. -
Review 26 (2024-01-25 - Rating: 5)
Shannon is fanatic at her job! We recently had a flood in our apartment and she was 10 toes down helping us with every question and solution. She made sure that we were taken care of and worked all hours of the day to make sure that were taken care of. One of the best community directors I have ever interacted with! -
Review 27 (2024-05-06 - Rating: 5)
From application to move in, the process was SEAMLESS! The team went above and beyond for all my SPECIAL requests of what I wanted in my anpartment and found the perfect home for me!! I absolutely love my 1C unit it’s so VERY spacious and beautifully laid out. -
Review 28 (2024-10-03 - Rating: 5)
This complex has all the amentities a person would love - gym, resort style pool, spacious size apartments, small for security, and super clean grounds! Very happy here! -
Review 29 (2024-01-05 - Rating: 4)
We love our layout! Feels more like a house than an apartment. Maintenance is prompt and kind. The temp manager, Shannon, is very professional and goes out of her way to make sure tenants are happy. -
Review 30 (2024-06-04 - Rating: 5)
I don’t know what to say about ELLIE MCINTOSH | LEASING CONSULTANTShe was the big helper ever after most of complex refuse us to move there. They required too much stuff. She was the only one keep calling me and make me feel comfortable she said she will do her best to get approved in this complex and honestly, she did Thank you so much ELLIE -
Review 31 (2022-09-27 - Rating: 5)
Marcos and Angela were very patient and helpful while helping me find the perfect apartment for my transfer. They were always willing to help with no hesitation. Maintenance always completes my work orders in a timely manner. Property is always very well kept. I enjoy living here, I feel very safe! -
Review 32 (2021-03-15 - Rating: 5)
Ive been living at this property for a couple months now, and I feel now is the appropriate time for me to write a review.I am super pleased with the property and all that it brings. One of the biggest factors that I was mindful of while doing my apartment search was evaluating the staff. Needless to say, they did a very good job.Tracy B., in particular, took my needs and helped me narrow down my search to a couple units. She was and has been super receptive, understanding, and helpful since the moment I toured this property. All the kudos to her. The rest of the staff is just as amazing. The team they have here is the epitome of what property management companies should have if they want to ensure that the tenants are happy.If you are looking for an apartment and you are reading this (and if you want to get the most out of what youre paying for, with the best staff, a beautiful and clean environment, and EVERYTHING being within a couple minutes drive) I would recommend you tour Marquis Lakeline Station for yourself. I can go on and on about how happy I am with my decision on choosing this property as my home, but Im not trying to write a paper here. So Ill leave you with this: 5 STARS, without a doubt!!! -
Review 33 (2024-05-06 - Rating: 5)
Did a tour recently and the leasing agent was very knowledgeable and friendly. She made sure to call be before my tour to get all of my expectations and what I was looking for. When I came in she was ready for me. I’ll be filling out my application soon! -
Review 34 (2023-08-08 - Rating: 5)
Finally in my dream apartment!! Not only is the leasing staff very friendly and helpful, but the apartment itself is amazing. Its very clean, quiet, and updated. Very much worth the price which is fantastic considering this is Austin Tx. I have not had any issues with the apartment whatsoever other than my gate key not working after a couple weeks, but I emailed the leasing agents and they responded so quickly and did not charge for a new key. Location is great, there are plenty of stores nearby such as HEB, Sams club, Ulta, Home Goods, Summer Moon, and even Lakeline mall. A hidden gem (: -
Review 35 (2023-09-05 - Rating: 5)
I have been living here for a year now and absolutely love it and I am happy living here. The management team are great! They are very professional, helpful and quick to response and help out. The maintenance team are very fast when responding to tickets. Parking can be a pain sometimes but for the most part I always find a spot close to my apartment. I highly recommend this property. -
Review 36 (2024-01-04 - Rating: 5)
Eladio from the maintenance and Andrew from leasing team are so helpful and kind! I love being able to live in an apartment complex where I feel like the team cares even after you sign the lease. Rent is reasonable and the floorplans make efficient use of the space. -
Review 37 (2022-09-01 - Rating: 5)
When I signed this lease, I did everything entirely online, so it was pretty risky. Even though it was risky, it worked out so well. I love my apartment! It’s spacious and affordable. Any time I’ve had a maintenance issue, they’ve been quick to respond and fix things. Overall I’m very happy with living here. -
Review 38 (2023-08-01 - Rating: 5)
If youre looking for good quality, value, professionalism, quick responsiveness, quite and clean complex then look no further. Marquis Lakeline Station is best place in the Austin/Cedar Park area to live in. Tracy, Amy and all the staff are so professional, friendly and they value the tenants. I have live in this complex since 2012. It has changed management three times and the current management is superb. They respond to to tenants issues in record time. Its a very quite complex. You can hardly see children running around or people loitering about.If youre looking for large rooms or if the garden tub is your style of bath-tub, then this is your place. Large closets, spacious kitchens. I love living at Marquis.Thanks Tracy and your team for making me feel at home. Great job. -
Review 39 (2019-11-18 - Rating: 5)
I have been living at Marquis Lakeline Station for about 2 months now and have really loved my time here so far! Tracy, our Community Director, as well as her staff have been more than wonderful since the day I moved in. I’m very happy with the new gym equipment, cleanliness of the pool, current painting of the property as well as the package locker system they are implementing.With the above said, I did have a few issues upon move in: a leak under the sink, a semi-functional AC, broken light fixture and a few other touch ups. A small bummer but Tracy personally checked in on me multiple times with updates/inquiring about how things were going. Maintenance installed a brand new outside AC unit, new disposal and new light fixture very quickly and the office made sure I was taken care of for the inconvenience.I signed an 18 month lease which was very convenient and also CWS offers a unique 30-Day Guarantee which left me feeling totally reassured should things have not have worked out. I had a horrible experience at my last apartment complex regarding noise from my upstairs neighbors so I made sure to move into a top floor unit at Marquis. Funny enough, my entire building has plank flooring (no carpet-which I love) but that means that I can occasionally hear my downstairs neighbors when they get a little loud. It is a definite improvement over my last living situation though so I dont see it being too much of an issue.Overall, I cannot thank Tracy and her team enough. I believe she genuinely cares about my experience living at her property and I’m excited to continue my residence at Marquis Lakeline Station!😄 -
Review 40 (2019-08-21 - Rating: 5)
Tracy and her staff with Marquis Lakeline Station have been incredible! Super easy to work with in the application and moving process! They all went out of their way to make things convenient for me on my move in day. The pool is awesome, feels like you are at a resort! The apartment was clean and exactly what I hoped for! Plenty of room and nice. I’ve talked to many residents that have been very impressed with the new owners and management. They are upgrading the property and the amenities, plus the location is perfect for me. All in all, I’m very pleased with choosing Marquis Lakeline Station as my new home. Thank you to Tracy and her staff! -
Review 41 (2022-07-29 - Rating: 5)
I just moved out,was there for 3yrs and I was very sad. This is by far the best apartments I have lived at and compared to other peoples comments about their own apartment complex, I can truly say I was very blessed to be living there. As a single mom, I never had to worry, they are safe and very peaceful. I had great neighbors. They are clean. And well maintained. I also want to say that the maintance team is the best! Always saw them working. Work orders were done right the first time and never had to wait,always done the next day,for even the simplest thing(changing a light bulb) They were there when they said they were going to be there. Jose, Vicente Deibis and Eric were always so polite and respectful.The office staff is also great.Marcos the assistant community manager was always there to answer and or take care of any concerns I had. Always very polite and treated me like a person not just a renter. You can always count on him to take care of things. Angela the property manager is also great.Overall the Marquis staff is the best this property has. Very well managed and everyone is always on the same page.Than you all for a great livng experience at the Marquis. -
Review 42 (2021-01-13 - Rating: 5)
I wanted to take a minute to write a review of the Marquis Lakeline Station. The Property Manager Tracey Bussard is why I continue to make this apartment community my home. She bends over backwards to make sure your needs are met and makes sure you are a happy resident. She allows follows up with you right away too which I appreciate. Traceys warm bubbly personality makes her a perfect fit for the position too.I wanted to give Randy the Maintenance Manager and his team recognition for the hard work and the great job they do. The times I have put in a maintenance request they have always fixed the issue right away either the same day or they next day. They are always on top of everything.I highly recommend these apartments to anybody consider moving here. The location is perfect too. You have so many restaurants and shops nearby -
Review 43 (2018-05-05 - Rating: 5)
Ive lived here for 2 1/2 years now with my boyfriend and his dog and have loved it. Our apartment is lovely and very nice. Weve never had issues with our plumbing or air conditioner. Im so surprised at all the negative comments about the complex and their apartments. Its truly a nice place and MOST of our neighbors are nice people. Everyone usually keeps to themselves. The management has been very nice and understanding through out our time living here. One of the best things about living here is how there are NO BUGS!! I CANT STAND living some where where there are bugs. Kudos to the pest control people! My only complaint would be that the parking SUCKS because of how tight the spaces are, and the dog that lives directly below us barks at literally everything and its extremely annoying to walk outside and have this large dog bark and growl at you. But otherwise, this has been the nicest complex Ive lived at! I would recommend it to my friends and family. -
Review 44 (2024-01-31 - Rating: 5)
Andrew was so helpful in helping us walk through the steps of finding the most perfect place to transition to! Much appreciation to him and this is a lovely apartment complex- clean and the area is nice as well :) -
Review 45 (2020-11-30 - Rating: 5)
We LOVED our apartment and our experience with Marquis Lakeline Station! Anytime we had any issues with the apartment the maintenance team was prompt and very knowledgeable. Tracy, Daniel, Amy and Kyleigh in the office have always been super professional and helpful. Tracy specifically has been really great any time I had questions or concerns and she always worked to find us answers quickly. We would totally recommend this complex!!! -
Review 46 (2022-03-17 - Rating: 5)
Jaleesa the Leasing Consultant is a great addition to the Marquis Lakeline Station community. She is always friendly and engaging when you walk into the office. She always greets you with a smile. She has great customer service skills. She makes feel like a valued resident. She is great conversationalist when you engage in a conversation with her too!Angela the new Community Manager has hit the ground running since day one by staying on top of everything. I have been impressed that she has been able to keep the security gates working out front consistently which has been issue in the past. She has also done small touches that have gone a long way with me, for example, getting the whole staff to sign a birthday card and putting it on my door that was very touching. Another example would be when she sent every unit a Domino’s gift card. I can tell she has great leadership skills and knows how to manage a team to make a community run smoothly. She has a very out going engaging personality that makes her perfect for the position. You can tell she has passion for her job and takes pride in her work. Whenever you have a question or bring up a concern you can tell she is genuinely interested in answering your question or addressing the issue you have. She makes living at the Marquis a pleasurable experience. -
Review 47 (2019-11-28 - Rating: 5)
Property is under new management. I moved in about 3 months ago and the entire property is being repainted with a much better color. Maintenance is always at your apartment within 24 hours and if you have a after hours maintenance “emergency” You get to talk to a real person ! Office staff is super nice and I believe the new property owners are making this place an example of what a community should be.Keep up the hard work ! -
Review 48 (2014-09-09 - Rating: 4)
Ive lived here for over a year and have been satisfied with my experience. The office staff has responded promptly to emails and phone calls. Maintenance requests are also handled quickly.The complex is fairly new and my unit has been well maintained. There was at least one previous tenant, but the apartment didnt show signs of wear and tear when I moved in. I appreciate the door-to-door trash pick-up, but wish that it was included in the rent and not a separate service. The one issue I have with my apartment is that its located over two garages. The leasing agent failed to tell me this before I moved in. So, I have to contend with the sound of automatic garage doors opening and closing at any given time of the day. Ive learned to tune them out, but still feel that the leasing agent should have made me aware of this before I signed the lease.The one downside is that theres a lack of parking for residents. The office has tried to implement parking stickers for residents. However, those are only in effect from 8 pm- 8 am. If neighbors have guests before that, you may be out of luck when trying to find a spot near your home. -
Review 49 (2024-11-04 - Rating: 5)
Excellent experience with Mitch from maintenance. Marquis team are fast and responsive. -
Review 50 (2022-09-01 - Rating: 5)
We’ve lived here for over five years and absolutely LOVE it. From the neighbors to the parking to the location, it’s awesome. I’ve lived in apartments where there is strange hostility throughout, you will NOT get that here. Everyone is kind and peaceful. I think it has to do with the location. We are right off the highway and no one bothers us! Thank you thank you thank Marquis at Lakeline Station for giving us a wonderful five years and more to go #cwsapartments #marquislakelinestation -
Review 51 (2018-08-11 - Rating: 5)
I have lived here just only a year I love my home. Yes I said my home. I have never ever lived somewhere I felt so safe. Never had a insecr problem, work orders are a top priority. The staff is exceptional and will help in any way. I wish I could find a good roommate so I would not have to leave my home. I do suggest that they get rid of the paid covered parking its really hard for people to find parking. Great place to live. -
Review 52 (2018-02-28 - Rating: 5)
The Royal is a great place to live and managed very well. The new manager Christine is great. She is very friendly and has a great attitude. The whole maintenance team is always on top of everything. They respond to any issues very fast! I would recommend living here to anyone. -
Review 53 (2019-08-09 - Rating: 5)
Great job on the remodeled gym! The new gym looks awsome and now I can go cancel my gym membership saving my $50/month. It is really noticeable what the new staff is doing and the changes that are going on. Keep up the good work. Looking forward to the rest of my time here. -
Review 54 (2018-11-04 - Rating: 5)
I dont know if its because of old management that this complex has such a low rating, but Ive been here 2 years and just signed for year 3 here. I have never had an issue, the ladies at the front have always been super kind and helpful and maintenance is actually pretty prompt compared to any other complex Ive been at.They also keep it well maintained, and allow all dog breeds! -
Review 55 (2019-05-28 - Rating: 5)
CWS took over The Royal a couple months ago and since then, I am MUCH happier with my living experience. I recently went through a very difficult situation. The office staff, specifically Tracy, Daniel, and Amy have made it no only bearable, but enjoyable. They were helpful, quick, informative, and most importantly, understanding. Its not a common thing to get that from apartment staff.Not only that, the improvements to the property are MUCH needed. Right away they addressed issues in my unit that had previously been neglected, fixed the steps around the property that were dangerous, redoing the parking lot, and fixing issues with the pool.The location is great! Were right by an Alamo Drafthouse house, Wal Mart, HEB, target, and a ton a restaurants and green space.I truly cant say enough good things about this property and staff. If you get the chance, move here. -
Review 56 (2021-10-05 - Rating: 5)
Marquis Lakeline station has a great board of directors that are very helpful with anything pertaining in the community. The community itself is beautiful and well taken care of. I’ve lived here for over a year and it has become one of my favorite apartment complex so far! -
Review 57 (2017-06-05 - Rating: 4)
I give The Royal Staff and the Apartment itself a 4 star. Why? Because when there was any type of problem, it got fixed or resolved quickly. Just the way I like things to be handled. Quickly and efficiently. Now I give the residents here a ONE STAR. Why? Because it is the residents who dot want to follow through with simple rules such as, picking up their pets poop! That was the most annoying part for me because it made my walk to the car a very stinky experience! Yes, it smells pretty bad outside. Im moving the a more expensive location in hopes to remain in a strong School district as is Round Rock ISD. Also, I like having granite counter tops and stainless still appliances which The Royal does not offer. On a good note, I loved the floor plan that I had. Well, good bye and good luck to everyone! -
Review 58 (2022-02-16 - Rating: 5)
Ive recently been in search for an apartment in Austin and I came across this location. I spoke with employee named Jaleesa about the property and what I loved about these apartments are the spaciousness, well priced, safe, updated and not to far from stores, and the staff is very helpful and friendly. I will be looking forward to move in the nearby future. -
Review 59 (2021-12-18 - Rating: 5)
The Marquis Lakeland is a great asset to the community of Austin Texas. I’ve love the property and friendliness as in the welcoming I receive when visiting the property. I must say, the new young lady Jalesa is a great asset as well as the new property manager. I have not decided to rent as of yet, but they are definitely at the “TOP” of my list.I thank you for having such an AWESOME STAFF -
Review 60 (2022-03-25 - Rating: 5)
Shout out to Lakeline maintenance folks. I put in a service request for an issue with my washer machine. Yesterday, they left word it would need to be replaced and has to order. Since most things on the supply chain comes into play these days. I was already planning to go to the laundromat. Yet today, I was pleasantly surprised to open my laundry room and see the new washer. Oh happy day! -
Review 61 (2024-08-13 - Rating: 5)
Ellisha and Shannon helped me throughout the whole process and were very accommodating and friendly. Would recommend! -
Review 62 (2024-04-09 - Rating: 5)
Its a good place to live, good neighbourhood, nice maintainance people, ask for Josh really helpful person. Been here for more than a year now.Be aware of the property manager tough. -
Review 63 (2022-10-25 - Rating: 5)
I have been staying here since April 2022 and have wonderful experience since then. Maintenance issues are resolved in timely manner. Management is courteous in understanding our needs and last but not the least a peaceful neighborhood with good amenities! -
Review 64 (2022-09-02 - Rating: 5)
Every time I tour the property with my customers, the property is always Clean, smell good, with plenty of smiles! Great staff as well. Thanks Marquis, especially the manager who make it happen -
Review 65 (2023-08-18 - Rating: 5)
Have had a great experience here. Have been here 2 years and everything has been excellent. Angie has been amazing. I recommend these to anybody who wants to live at a great community. -
Review 66 (2019-03-08 - Rating: 5)
Sara S. the assistant manager at The Royal is always very professional. She is always willing to assistant the residents anyway she can with a smile. She makes living at The Royal a very pleasurable experience. She goes out of her way to help you. She is a valuable asset to The Royal community. Thank you for everything Sara!!! -
Review 67 (2023-03-21 - Rating: 5)
Sam leasing consultant, Marcos assistant manager, they did a very good job with my move in. Very respectful and kind. Good customer service highly recommend living here. -
Review 68 (2021-02-12 - Rating: 4)
I am a new resident and Kyleigh has been so amazing! Out of all of the leasing management that I have encountered in life she definitely made the move in process the easiest. She was very informative and answered all my questions and if I needed help she helped in a timely manor.Thanks Kyleigh! -
Review 69 (2024-05-15 - Rating: 5)
Best bang for your buck in the area! The apartments are spacious and affordable and the community is well cared for -
Review 70 (2021-01-11 - Rating: 5)
I’ve lived here for 4 years and I love it! Apartments are upgraded and affordable! Tracey is very accommodating and helpful. She’s THE BEST! Highly recommend living here! -
Review 71 (2022-09-06 - Rating: 5)
The manager of this property, Angela, was very professional, energetic , and very helpful. She assisted me with all of my needs and was able to answer all of the questions I had. I would definitely recommend this property as a great place to live!!!! -
Review 72 (2023-08-17 - Rating: 5)
Customer service was amazing. I was unsure about the property. Angie reassured me with my concerns and was very pleasant to work with. Im moving in very soon. Thank You!! 💯 -
Review 73 (2023-08-03 - Rating: 5)
Rue came by to check the A/C and make sure everything was good to go. He’s outstanding at what he does here at Marquis! Always gives the best service! Thank you Rue! -
Review 74 (2022-11-17 - Rating: 5)
While visiting a friend that resides here . I was very impressed with the amenities this property has to offer . A warm inviting presence (vibe) I felt I would definitely consider leasing here if I was in the market to . -
Review 75 (2023-08-03 - Rating: 5)
Just moved out of this place and the maintenance guys, Chucky and Ruben, were fantastic. They fixed everything promptly for me. I really appreciate their efficiency and helpful services. -
Review 76 (2022-03-15 - Rating: 5)
I recently toured this property and was very pleased with the staff. Everyone was extremely professional and welcoming. I am looking forward to moving in soon. Truly a beautiful property! -
Review 77 (2019-05-08 - Rating: 5)
What an awesome team here at the Marquis Lakeline Station Traci, Amy, Daniel, and Kaley are simply amazing and they all go over and beyond to address and fix you concerns!!!! They even smile 😊 thanks for being an awesome team!Dominique Holman -
Review 78 (2022-09-19 - Rating: 4)
I must say that the Mgmt/Staff were very courteous and had great customer service. I love the extra personal attention that they provided in ensuring all questions were answered and addressed. Look forward to moving in! -
Review 79 (2020-11-13 - Rating: 5)
I love this apartment complex! The staff is super friendly and were so helpful while I was planning my move. Can’t wait to use the beautiful pool this summer! -
Review 80 (2019-03-19 - Rating: 5)
Love the Royals nice clean aparments No complaints from me. 5 star wish I could give it a 10 star. The office staff is so friendly, helpful, and helpful. -
Review 81 (2023-01-13 - Rating: 5)
Beautiful Property. Kind, professional and courteous management. The units are also very spacious and for an affordable price. Happy to be here -
Review 82 (2022-09-16 - Rating: 5)
The manager Angela , was very prompt to help me with any information that I needed regarding leasing. The property was very nice . I would recommend leasing with Marquis property. -
Review 83 (2020-10-06 - Rating: 5)
I moved from downtown to save money and picked here because how of big the apartments are. The kitchen is kinda outdated but the price you pay for how big they are is great. -
Review 84 (2022-03-30 - Rating: 5)
Everyone at the front office is so gracious and helpful. I appreciate that these are the folks that I have to come to to resolve any issues. Property is always maintained and clean. -
Review 85 (2020-07-15 - Rating: 5)
I had never taken the time to rate them, but the stars are left after 3 years living together in their apartments 💯❤ for me I would give 10 stars thanks for the detail of my birthday 🥰 -
Review 86 (2022-09-16 - Rating: 5)
A+++ The staff is doing an amazing job. Mymove-in went so smoothly. I love my newhome! -
Review 87 (2023-08-01 - Rating: 5)
Great place to live. Maintenance is so quick and friendly. Office is very helpful. Great community. -
Review 88 (2022-09-16 - Rating: 5)
As a long-time resident I highly recommendthis community to anyone. Wonderfulleasing staff and property manager. -
Review 89 (2021-01-01 - Rating: 5)
I love living here. Tracey is incredible. she went out of her way to help me transition. Thanks guys! -
Review 90 (2021-12-22 - Rating: 5)
Absolutely gorgeous property, friendly and helpful staff, and amazing amenities! Would recommend to anyone considering living here! -
Review 91 (2023-10-12 - Rating: 4)
Very accommodating on move-in, not the greatest location is why I have it down to 4 stars. -
Review 92 (2023-08-19 - Rating: 5)
GREAT PROPERTY!Marcos was excellent in making sure I was taken care of 5/5 stars! -
Review 93 (2019-04-11 - Rating: 5)
I am very happy to see that the new management team is more attentive to the residents needs. Very friendly staff. -
Review 94 (2019-05-01 - Rating: 5)
Amy and Kaley are outstanding representatives! They helped me in a time of need right away. -
Review 95 (2023-03-28 - Rating: 5)
Great customer service. Always responding on time and willing to help out with no matter what it is! -
Review 96 (2022-09-16 - Rating: 5)
I recently toured the community and was very impressed with the staff and the apartment. -
Review 97 (2022-09-26 - Rating: 5)
Living at Marquis Lakeline Station has been great so far and the staff are friendly and helpful. -
Review 98 (2019-12-27 - Rating: 5)
This apartment complex goes above and beyond. From management to maintenance men, and everyone in between. I could not ask for a better place to call home. Thank y’all for all that you do! -
Review 99 (2013-08-10 - Rating: 4)
Apartments are good to stay. Drawaback is they r near highway lot of noise -
Review 100 (2022-09-26 - Rating: 5)
I have been living here for a few years and it has been so clean and great -
Review 101 (2022-09-26 - Rating: 5)
Have lived here the past 4 years and have had no issues! -
Review 102 (2023-08-03 - Rating: 5)
Maintenance is great! Always polite and fast! -
Review 103 (2022-03-11 - Rating: 5)
I really like the community and the office staff inside are really informative and friendly -
Review 104 (2024-05-06 - Rating: 5)
Very Pleased with my apartment!! -
Review 105 (2019-11-15 - Rating: 5)
Awesome saved my life great service and super nice! Thanks so much -
Review 106 (2019-11-07 - Rating: 5)
Ever since the new management this place has blossumed and grown. -
Review 107 (2019-06-14 - Rating: 5)
Its really very nice team and very clean -
Review 108 (2022-09-02 - Rating: 5)
Very nice property with friendly staff -
Review 109 (2022-09-02 - Rating: 5)
Beautiful location and Angela was wonderful. -
Review 110 (2023-08-18 - Rating: 5)
Love this complex of Apartment! -
Review 111 (2023-04-10 - Rating: 5)
Great experiences getting a apartment -
Review 112 (2024-05-25 - Rating: 4)
Affordable apartments -
Review 113 (2022-09-30 - Rating: 5)
Nice lovely Staff -
Review 114 (2022-09-02 - Rating: 5)
Excellent Property! -
Review 115 (2019-12-14 - Rating: 5)
Awesome staff! -
Review 116 (2019-06-06 - Rating: 5)
Looking great! -
Review 117 (2025-03-05 - Rating: 5)
Ellisha is an absolute gemShe was so helpful and walked me through every step of the process. She worked with my schedule and was available for several tours. She is very pleasant and has a kind spirit. If you are looking for a great community and workers this should be your next stop -
Review 118 (2024-09-03 - Rating: 5)
My partner and I are very happy to have chosen this resort. Ellie in the leasing office made the entire process flow and possible, and made it very pleasant as well. She will do everything to help you. Thanks Ellie 🙂 -
Review 119 (2024-07-28 - Rating: 5)
The experience was pleasant when applying for these condominiums, thanks to Ellisha for the help and kindness in her help, I recommend these condominiums 💯👌 -
Review 120 (2019-02-21 - Rating: 5)
Ammar