Marquis at Treetops

Photo of Marquis at Treetops

Located in Houston, Texas

Address: 5217 Old Spicewood Springs Rd, Austin, TX 78731, United States

Phone: +1 888-227-6955

Rating: 4.4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Hot tub
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-17 - Rating: 5)

    Nick is such a wonderful maintenance guy and great neighbor. The other morning I submitted a maintenance request and within a few hours he was assessing a solution and fixed my ice maker. Always so pleasant, with a big smile! I hope you realize what a treasure you have!

  • Review 2 (2024-11-13 - Rating: 5)

    Most of our neighbors, as well as ourselves, have lived here for years which says a lot about the property and staff. The property is well maintained, has always felt safe and most of the buildings have pretty wooded views. The staff are always cheerful and upbeat. The road work, while annoying, only adds a few extra minutes to the drive. Lock in a good rate now to carry through after the road work is completed.

  • Review 3 (2024-09-18 - Rating: 5)

    I cant say enough great things about the Marquis at Treetop Apartments! The property is managed exceptionally well, with a beautiful and modern floorplan that immediately caught my eye. Brenda, the property manager, and the entire management team are highly responsive and truly on top of their game. Anytime Ive had a question or needed assistance, theyve been quick to respond and always go above and beyond to ensure everything is taken care of. Living here has been an absolute pleasure, and I would highly recommend it to anyone looking for a well-managed, beautiful place to call home!

  • Review 4 (2024-12-10 - Rating: 5)

    Just moved out, let me just say this was one of the best apartment experiences I’ve ever had. The property is extremely quiet, the neighbors are kind and polite, and all issues get resolved the SAME DAY. CWS is the top name in rentals for a reason, when you live at one of their properties you are taken care of and not ignored. Sad I have to leave and move locations!

  • Review 5 (2024-09-27 - Rating: 5)

    If youre visiting this community, make sure to work with Johnny! I met him by chance while I was out and mentioned I was looking for a place. He immediately sprang into action, sharing details about Marquis At Treetops. We exchanged contact info and talked several times about scheduling a tour. Though I ultimately decided not to move, I know wherever Johnny is leasing is where I’d want to be. His customer service is top-notch, and he genuinely cares about the properties he works with. Johnny was incredibly kind and knowledgeable, taking the time to answer my questions—often more than once! He made me feel welcome even before I stepped foot in the community.

  • Review 6 (2024-10-03 - Rating: 5)

    THE nicest staff I have discussed my moving situation with! I plan on moving to the Austin area within the next few months, and the gentleman I spoke with on the phone, Johnny, was very knowledgeable and good spirited. He answered all of my questions clearly, made helpful suggestions, and lifted my mood during a stressful time. I look forward to planning an official tour for the property!

  • Review 7 (2024-09-30 - Rating: 5)

    Spent the past five years at Treetops and tonight is my last night so I figured Id leave an honest review. This place is great. Maintenance staff, Tim and Nick, are incredibly friendly and responded to all requests within 24 hours. Management puts forth a good faith effort to address resident needs. For example, during snow-mageddon they rented heated buses for us to stay warm and charge our devices, and fed us warm food. Good mix of residents from young to well seasoned all of whom were respectful and friendly. Easy access to Bull Creek, Loop 1, 360, and 183. Whole Foods, HEB, and Costco are only a short drive away. The Valburn neighborhood next door is a great place to walk when the weather is nice and the views are great. Overall a great experience. Ill genuinely miss this place. Never thought Id say that about an apartment complex, but here I am. Fairwell Treetops!

  • Review 8 (2024-10-07 - Rating: 5)

    If your looking for a leasing agent who is professional, friendly,and genuinely cares about people... go to Johnny. I recentlymoved from out of state to Marquis at Tree Tops and encountered a on-line payment issue. Johnny, was a big help in getting the problem resolved and he is always very responsive to any inquiries I have. Thank you Johnny, for your outstanding customer service.

  • Review 9 (2024-09-12 - Rating: 5)

    When my partner and I were touring here, I stopped a resident walking her dog. I asked about Maintenance, since where we were moving from had the WORST team of management and maintenance (black mold in the walls). She told me that nothing she had ever requested had gone more than 24 hours, which was impressive. We wanted a 2/2 with a garage, but none were available. On the day we were ready to sign the lease, we returned to the office from the tour just to find that someone in the building we had toured had minutes before submitted their intention not to renew their lease of their 2/2 with a garage. BINGO!Since were lived here, the Maintenance crew has certainly lived up to their high standards. In fact, even on weekends theyve been over to rectify any incidents. Boy, what a change from the last place we lived.The 65-acre grounds (yes, 65!) are lush, replete with the wildlife that NW Hills is known for—deer, rabbits, squirrels, raccoons, etc. This is like living in a Disney animated film, with birds gently waking us up every morning!

  • Review 10 (2024-09-18 - Rating: 5)

    🌟🌟🌟🌟🌟Marquis at Treetops is an absolute gem! The beautiful views of the Austin skyline and surrounding greenery are breathtaking and make every day feel like a retreat. The staff here are incredibly friendly and always go above and beyond to ensure residents are happy. The maintenance team is equally amazing, responding quickly and efficiently to any issues. It’s truly a wonderful experience, and I highly recommend it to anyone looking for a perfect blend of luxury and nature.

  • Review 11 (2024-08-06 - Rating: 5)

    The view at this spot is incredible! My fiancé and I toured this property in our search and it was next level. Saunas, hot tub, pool that looks out over massive rolling hills - all incredible. Also, you’re tucked up on a high hill with trees everywhere - it felt like a cozy hideaway from the craziness and business of life. We ALMOST went with it, but we just found a space closer to our ideal location. Highly recommend!

  • Review 12 (2024-10-02 - Rating: 5)

    I have loved living here for several years. Tim and Johnny have always been especially helpful and I always appreciate working with both of them!

  • Review 13 (2023-08-25 - Rating: 5)

    Gorgeous location and professional management. We met with Jordan and he was extremely accommodating and helpful through the entire process - from touring to signing our lease. Grounds are well kept and well maintained from first impression. The apartments feel like a hidden gem in the hills but still close enough to dining and shopping. Beautiful views and luxurious amenities. We are excited to move in.

  • Review 14 (2024-09-19 - Rating: 5)

    What a great place to live!!! A true hidden gem within the hills of North Austin. Only 20 minutes away from basically everything in Austin, and theres an HEB right down the street. Cant beat it

  • Review 15 (2024-10-01 - Rating: 5)

    This place is amazing and beautiful.I love how this place was built.The managers and team always go above and beyond to make sure your cared for.The apartments itself are well put together and stunning.I love these apartments.

  • Review 16 (2023-08-29 - Rating: 5)

    Ive lived here for about half a year now, and I have to say that the staff (both maintenance and front desk) are some of the best that Ive had ever for an apartment! They are super responsive, very friendly, and genuinely want to make your experience at Marquis the best it can be. The area has a beautiful view and the community is super friendly and safe.

  • Review 17 (2023-06-13 - Rating: 5)

    At the risk of letting the best kept secret in Austin out, Marquis at Treetops is by far my favorite place Ive ever lived.The location makes me feel like I am nestled on top of a majestic hill in the middle of nowhere, but Im actually so conveniently located to everything I could ever need. The apartments are beautiful, thoughtfully designed, and often come with jaw-dropping views. There is a large, incredible hiking trail following a creek for miles at the bottom of the property. There are beautiful hilltop neighborhoods overlooking the entire area that you can access and walk through from the top of the property. The entire staff are as professional and welcoming as they come. From the pool you can watch the sun set over green hills, every single day. The entire property feels blessed - it is truly such a safe, nourishing place. I couldnt recommend it more. Now please dont tell anyone about it! :-)

  • Review 18 (2023-08-25 - Rating: 5)

    Really enjoying renting here! Quiet, secluded location in the hills near nature yet still easy to get to the rest of the city. Wish it was more walkable to places though. Slightly dated units, but still well taken care of and maintenance is quick to address issues. Very helpful staff at leasing center, especially Stephanie!

  • Review 19 (2024-09-18 - Rating: 5)

    A very quiet place to live. All the staff are very friendly and always willing to help and respond quickly.It doesnt matter if its a weekend or a holiday, the staff will serve you quickly...

  • Review 20 (2020-12-06 - Rating: 5)

    We moved into our apartment at Treetops 1.5 years ago and just renewed our lease for another 18 months. We love it here. The views are phenomenal, the grounds are kept clean and updated, the amenities are nice, but it is the maintenance team that really makes a huge difference. Ken and Tim have been here the entire time weve lived here and they jump on service requests immediately! They are courteous, professional, and very dedicated to customer service. If a part needs to be ordered or there is a delay in a repair, they speak to you and let you know, but it is never a long wait.One example, Ken was in my apartment changing the kitchen overhead light for me and I opened the sliding door to the patio - it was a little difficult to open, but I was not bothered. Apparently Ken noticed my extra effort to open the door and after he changed the light, he went to the patio door, cleaned the tracks, sprayed the tracks, and the door opened without issue. Ken did this without being asked or having a service request, he just took care of it because it needed to be done.The entire team is great. The office and management is responsive, friendly, and always answer my questions quickly and with a follow-up.

  • Review 21 (2024-10-01 - Rating: 5)

    Maintenance team is top notch!!!! Don’t even get me started on the views, one of THE BEST places to live in Austin Texas

  • Review 22 (2022-03-23 - Rating: 5)

    I moved into the Marquis at Treetops approx. 1.5 years ago and my experiences here have always been positive. The view from my balcony is outstanding, the grounds are maintained frequently, and the amenities are nice. The location is great and accessible to various restaurants and is not far from downtown. The maintenance team (Ken, Tim, and Marcelo) are polite, respectful, courteous, and very knowledgeable. Any issues that I have experienced, which have been very few, were addressed by Ken and/or Tim in a very short timeframe…like the same day…within hours! As one reviewer mentioned, if a repair is delayed, and parts need to be ordered, they keep you informed of the order and schedule the repair as soon as conveniently possible. The office and management staff (Ms. Alonzo and Ms. Collins) have also been very responsive to any questions, comments or needs I have brought up. Their responses and feed back are kind, courteous and respectful. Barring any grand issues…I think I’ll stay a while 😊

  • Review 23 (2023-04-04 - Rating: 5)

    The Staff and Maintenance Teams make or break a place and I would say the Marquis teams are exceptional. No complaints in our 5 years — everyone is very responsive and the maintenance team quickly turns around service requests. We love the location with lots of stores, restaurants, The Domain and stadium close by, but appreciate feeling removed from it all as we sit on top of the hill.

  • Review 24 (2021-02-06 - Rating: 5)

    I have been living here since May 2020 and I absolutely love it! The location is amazing, next to the hill country. The administration of this community is unlike any other, they are incredibly kind, responsive and the facilities are very well maintained. The few times we have had a service request, the maintenance team has solved it within minutes, literally. Ken, Tim and Marcelo are amazing guys and have taken care of any issue with professionalism and kindness.I really enjoy living here, and would definitively recommend this community to anyone considering it.

  • Review 25 (2019-11-04 - Rating: 5)

    Very happy with our time at these apartments! The staff are all very friendly and maintenance is always done quickly (like, within 1 business day)! They worked with us when we had a roommate move out without any notice and helped us transfer to a smaller unit that fit our budget. The floor plans are really spacious and the finishes are really nice. Its backed up to the greenbelt and overlooks 360, the views are so nice and you feel secluded, but still close to everything. Overall, great staff, great location and decent price - would definitely recommend!

  • Review 26 (2020-12-02 - Rating: 5)

    Let’s just get to the point. This place is AWESOME!!! We worked with Lauren who is the sweetest heart you’ll find and sooooo good at her job. We felt welcome, taken care of and appreciated. Her work helped us get out of a horrendous lease at West Lake Vistas which in contrast was the worst leasing experience in either one of our lives. The experience with Marquis was both of our best experiences.We also worked with Ken who maintains the property. The maintenance team is phenomenal. Every issue is addressed promptly and properly which is so rare in an apartment complex. Ken assisted us on a number of occasions. He’s super cool, excellent at what he does and is generally a huge asset to this complex and the company.We can’t speak more highly of this complex and these two phenomenal individuals. We had to leave due to a COVID Hardship otherwise we probably would’ve stayed forever!Thanks friends! We’ll never forget your awesomeness!Marcus and Kelsey

  • Review 27 (2021-01-23 - Rating: 5)

    The property is beautiful and very well maintained, and the customer service is amazing. Stephanie and Lauren are so professional and could not have made the leasing and move-in experience any easier. The maintenance team is outstanding, and Tim and Ken really take pride in their work and make sure everything is perfect. Marquis at Treetops is a great place to live.

  • Review 28 (2022-03-23 - Rating: 5)

    We have been with CWS since 2017 and at Treetops since 2019. Treetops is a fantastic place to live and has an even better staff! Ken & Tim are the best maintenance leaders (Ken was also our maintenance leader at Great Hills and Im so glad he is at Treetops!) They really go beyond to take care of your home in a timely manner and are integral to the community. The floorplans are all very nice (we have lived in multiple on property) and are well updated.

  • Review 29 (2021-01-30 - Rating: 5)

    I have had a few service request recently and even during a time that we have to use caution for everything the maintenance team has adjust well with taking all safety measures when entering people’s home. I have to say Ken has really stepped it up and is great at communicating what was done and if any follow up is needed. I can also say since he has joined the property I haven’t seen all the different color outdoor lights on the buildings.Sometimes it’s good to post about the good and not always the bad.

  • Review 30 (2021-02-06 - Rating: 5)

    I moved in about a year ago and absolutely love it here. Stephanie, Amy and the maintenance team have been very friendly, are quick to respond to any issues that I may have and check in on us to make sure everything is okay. Its evident that they care about the tenants (and their fur babies) in this apartment complex.The location itself is perfect. It has amazing views of the hills in Austin and very close to the domain and the arboretum market. I could not recommend this place more for anyone interested in the North Austin area.

  • Review 31 (2022-09-02 - Rating: 5)

    My fiancé and I have lived here for about a year now and have loved every minute of it! The staff is incredible and kind. Maintenance is awesome and comes to fix whatever right away. The location is great, close to tons of shops and restaurants. Overall we’ve had a great experience here thus far and definitely recommend living here!

  • Review 32 (2021-07-12 - Rating: 5)

    I have been living here for a few years now. The things that make me stay - Great location and amazing maintenance team. Not too much breaks, but when they do, the maintenance team is always up for the task and are very nice. Had a few issues initially during finalizing the lease, and move-in, but smooth sailing now.

  • Review 33 (2024-10-01 - Rating: 5)

    Johnny amazing he was very knowledgeable and professional and had a vast amount of knowledge not once did I hear him say I don’t know!

  • Review 34 (2021-01-22 - Rating: 5)

    I’ve been here three years and love it! The management (Amy and all her team) and the maintenance team (Tim and Ken) are super helpful and kind, and the apartment itself really feels like home. For me personally, the biggest factors are that it’s affordable, pet-friendly, and in a beautiful and convenient location. I definitely would recommend living here!

  • Review 35 (2021-02-10 - Rating: 5)

    Gorgeous Hill Country living with high-end touches, quiet, and security.Ive lived at the Marquis at Treetops apartment complex for 7+ years. Just off 360 and 183, it feels a world away, because the complex is nestled into a hillside above Bull Creek. Great views, hiking nearby, beautiful pool and clubhouse, friendly staff, plus security gates and a quiet neighborhood make this a nice place to live in North Austin. 15 minutes from Downtown, 5 minutes from the Arboretum. Many units have granite countertops, high ceilings, wood blinds, and stainless appliances. The maintenance team, such as Ken, is super responsive, thorough, and highly qualified. And the management team is communicative and responsive to resident needs. The pool and fitness area are very well maintained and updated. Washer/dryer must be supplied or rented. Driveway is quite steep, but thats what gives us stunning views.

  • Review 36 (2021-09-30 - Rating: 5)

    The maintenance team, specifically Ken, at the Marquis at Treetops is terrific. We recently had a flooding incident and had to vacate our apartment. When it happened, Ken was literally at our door ready to help within minutes. Despite the inconvenience, the quick response from Ken and his diligent oversight of the major repairs was greatly appreciated. Ken went above and beyond supporting us through the whole ordeal. Ken is a true professional and we know that he cares like a good neighbor and not just another employee at this complex. The Marquis at Treetops is extremely lucky to have Ken on the team!!

  • Review 37 (2014-12-17 - Rating: 5)

    We lived at the Marquis at Treetops for 4.5 years in 2 different apartments and loved every minute of it. The apartments and amenities are very nice and well cared for, the maintenance staff is friendly and resolves problems quickly and professionally, and the leasing staff is hospitable and made every experience dealing with them pleasant and enjoyable--even after we moved out. We loved having access to the greenbelt for walking our dogs, and always had great neighbors. I would recommend this community for anyone looking for a great leasing experience in the area.

  • Review 38 (2021-02-23 - Rating: 5)

    Big shout out to the Marquis at Treetops team. On a normal day, this complex is lovely, well-located, and the staff is friendly and responsive. They always strive to improve things as they get feedback from the community. During the February 2021 freeze, no one in Austin could control the losses of power, heat, and water throughout the city. But the management here was very communicative, worked hard to get things running, and even stationed buses for heat and device charging, as well as pizza and water. They are the model of a caring apartment community! I’ve been here 2 years and would recommend this residence to anyone looking for an apt in north Austin!

  • Review 39 (2021-02-05 - Rating: 5)

    The management has always been responsive to my requests and needs. Maintenance staff are unusually helpful. Recently, when a raccoon got in my apartment, I called the emergency line and two staff rushed to help me. Their assistance was offered even before their shift began. They got the raccoon out the nearby window and then turned their attention to helping repair the damage done. And to my own well-being. They both went above and beyond!! Just as they always do. Ken and Tim were awesome. Stephanie was persistently kind and helped arrange for clean-up.

  • Review 40 (2022-07-07 - Rating: 5)

    Hands down the best service I had from any complex. I just got back from a long trip from Europe to find my door handle was malfunctioning and as soon as I notified management of this emergency, Ken came to save the day! Went out of his way to help me get into my apartment and in under 10 minutes drilled through the malfunctioning door handle and replaced it! I am extremely grateful for the rapid response, especially after being as exausted as I was!

  • Review 41 (2021-01-24 - Rating: 4)

    The Marquis at Treetops is on a beautiful piece of land, with walking trails bordering the property . It is a friendly community and very well maintained. I have lived here for 2 1/2 years and all of my service requests have been handled promptly. Ken and Tim are great at their jobs. Ken is really efficient, personable, and always goes the extra mile.

  • Review 42 (2023-08-28 - Rating: 5)

    The location of this community is great. Everyone from maintenance to the office are super friendly and responsive to your needs. The club house and pool have amazing views. It is worth the price!

  • Review 43 (2020-11-30 - Rating: 5)

    Ken in maintenance went above and beyond in getting a repair to my hot water heater completed. He came on a Saturday night at almost midnight and stayed until 2 am and fixed the leak. He was prompt and courteous and professional and made sure all of the repair work went smoothly and quickly. I really appreciate all he did. He was so helpful.

  • Review 44 (2021-01-26 - Rating: 4)

    Ken, in the maintenance department, is beyond 5 stars! Next to a greenbelt and a nice neighborhood, I love the location! The complex is an overall good value. I would give more stars but for the ridiculous and unnecessary speed bumps at the entrance. The layout of some of the units makes it impossible to fit regular size furniture through the door (you will not be warned about this before you sign your lease). Parking is limited so, plan on paying extra for a carport or garage.

  • Review 45 (2021-01-31 - Rating: 5)

    With all the curve balls that the pandemic threw at this complex in 2020, the team has dealt with each issue very well. The office has been very responsive. The most outstanding service has been from the maintenance guys Tim and Ken. Ken is not only very good at fixing things, he is quick to respond to any requests. His friendly and calm demeanor helps create a closer community here at Treetops. One thing to note is being in a greenbelt there are animals like deer, dillos, and coyotes around, which is great, but also pests and bugs. Pest control is responsive. Overall a great place!

  • Review 46 (2019-07-15 - Rating: 5)

    My husband and I lived here for almost two and a half years and absolutely loved it, minus a couple of things Ill touch on below. There are MANY more pros than cons. It is the first time an apartment truly felt like home and I am grateful we got to live here.Pros:- The units are beautiful and you really feel like you are in your own private area of Austin. Its quiet and family friendly and is a nice escape from the overall hustle and bustle of the city.- Maintenance is friendly and is always quick to fix any issues that might arise.- The front office is one of the best Ive encountered in my time of renting. They know every residence by name and take the time to truly know who you are and who is living at their property. Cannot rave enough about them.- SO close to Bull Creek. You can walk down there and since it is tucked away, it is never busy. Once again, nice to feel away from the hustle and bustle.- Close to really great schools, a Randalls and only a 10 minute drive to the Domain. Amazing location.- The property was always extremely clean and they just installed AT&T Fiber, so a major win for all new renters! :)Cons:- Since you are in a more foresty area, there are some issues with bugs. They are all resolved quickly by pest control but it is something that we did not think about when we moved in. This also can create issues with allergies, too. My husband is SUPER sensitive to that stuff and because alot of the trees have pollen on them, he struggled. Obviously this is not something the complex can control but it is something we both felt like should be noted.- Parking is not the best if you are someone who likes to entertain frequently. There is a limited amount of Visitor parking around the units and a majority of the time, our guests had to park at the office and walk up the hill to get to us. Not a big deal but you may not want your guests to do cardio every time they visit you ;)Overall, if our rent hadnt been increased to more than we could afford, we would have happily stayed for another two years. It is the best apartment complex I have lived at and I am incredibly sad that we had to say goodbye to it. You will be lucky if you get to live here and I hope you love it as much as we did!

  • Review 47 (2022-03-22 - Rating: 5)

    I’ve enjoyed being a resident for about a year now. The community is friendly and living up in the hills has been very peaceful. Five Stars to the maintenance team, especially Ken, as he has been very helpful on many occasions!

  • Review 48 (2022-02-19 - Rating: 5)

    Really wonderful and convenient apartment complex in a very nice neighborhood with friendly and nice people at a close distance to my office, restaurants I eat, stores that I shop and places that I go. Very friendly, nice, courteous and knowledgeable office and maintenance staff that goes out of their way to fix things in a very timely manner! Markail and Stephanie of Leasing, and Ken, Marcelo and Tim of Maintenance do a very awesome and outstanding job!

  • Review 49 (2021-03-11 - Rating: 5)

    I moved into Marquis at Treetops in November of 2020. My apartment choice was contingent upon which units are available and Unit 1304 is at the end of a cul de sac, faces the woods and has a partial view of Spicewood Springs Rd.The apartment complex itself: The entrance gate and drive up to the complex is pretty awesome, the amenities seem great (one of the best pool views in the city) even though I was not there long enough to experience them. The complex does have an apartment-y feel to it throughout most of the complex. Id give the walkability probably a 7. Its up in the hills, so you can walk through the neighborhood, but need to walk downhill then uphill if you want to stay on asphalt. Id give the hikability a 10, though. There is direct trail access to Bull Creek from here and I fell in love with that. Tons of dog owners live in this complex, so if you have a social fur buddy, he/she will love it here. The complex recently has had problems with mailbox breakins (the tower at the front of the neighborhood), but theyve hired security intermittently to secure the area. Austin has just seen an uptick in crimes, and apparently even places in the 360 area are not immune to it.The specific unit 1304: This unit lured me in because it feels secluded. The patio is a decent size, backs up to the woods and has a partial view of Spicewood Springs. The unit has a mixture of new and somewhat dated, but overall feels really nice. The one big quirk is that one drawer cannot be opened unless the oven door is open (hopefully theyll fix that in the renovation). The kitchen has tons of space, there is a pretty defined dining area and a huge walk in closet in the bedroom. I was happy with the unit. Some of the upper floor units have better views than 1304 (a view of the hills), but 1304 has plank flooring in the bedroom/living room/dining room, which I much prefer to carpet. The upstairs units typically have carpet in those areas. The fireplace was a huge value add, and I really enjoyed it while I was there.The maintenance team: Really nice guys, very pet friendly, they seem like they care and are responsive. I had a few issues and they were always quick to respond.The front office: My application process was fantastic and I was amazed at how on top of things Lauren was. Frankly, it couldnt have went any better. Amy and Stephanie seem to be emotionally invested in the happiness of people in the complex (a good thing), and they handled a difficult situation for many tenants well recently.CWS: I had to move out because the pipe busted in my unit (temporarily flooding the unit). The water was removed immediately but it appears the mold was harmful and theyll need to renovate the unit. Initially, I was unhappy with CWS response to the Notice to Vacate they gave me and many other tenants who had mold. But they ended up doing the right thing in the end. They provided more than enough support for moving expenses (something they didnt have to do given Texas tenant laws). Although we still had to pay our rent up until move out (dehumidifiers in the apartment, mold, etc.), I feel like in the end they did the right thing. I would consider moving into one of their apartments in the future based on the final resolution to the situation.In the end, Id recommend giving Marquis at Treetops a visit if youre looking for some seclusion but close to the city, and particularly Unit 1304. Im sure after its renovated itll be better than ever.

  • Review 50 (2015-05-15 - Rating: 5)

    I have lived in a house for many years but recently transferred to Austin for work. I was very concerned about living in a quiet community and building. I made that point clear when looking at Treetops and was directed to the apartment I now occupy. It is quiet (I have only heard my neighbors garage door raise or lower) and the community appears to be quiet and the other residents have been friendly.The staff is outstanding and the responsiveness to maintenance requests has been same day. I can recommend Treetops without reservation.

  • Review 51 (2021-02-08 - Rating: 5)

    Stephanie, Ken and the rest of the team at Marquis at Treetops have been so helpful! They always answer all my questions as well as my maintenance requests on time and with diligence, care and a friendly spirit. Its a great and pleasant experience being in these beautiful apartment homes amongst nature, nestled in the treetops.

  • Review 52 (2023-08-01 - Rating: 5)

    Beautiful apartment complex on top of the hill over looking 360. I am a resident and I love the access to the hiking trails that Marquis at Treetops provides. I enjoy living in Austin but I REALLY enjoy living at Marquis at Treetops and not feeling like I live in the city.

  • Review 53 (2017-10-17 - Rating: 5)

    I have been living at the Marquis at Treetops since April 2017 and am really enjoying it so far. The location is perfect (right off of 360 and Spicewood Springs - 10 minute drive to the Domain) and since it is a smaller community, it feels like home. You truly do not feel like youre living in the middle of a bustling city, which I love. The apartments are huge and are a great deal for what youre paying. Also, if you love being outside, COME LIVE HERE! Right next to Bull Creek and also next to a neighborhood that has sidewalks that provide a great walking path.Overall, this is a wonderful place to live if youre looking for something that is quiet and more family friendly. I hope to be here for a while!

  • Review 54 (2023-08-02 - Rating: 5)

    Grateful shoutout to Chris and Tim for getting my AC restored in this unprecedented heatwave. Chris appeared after hours with a portable unit which kept my bedroom and bath cool overnight and Tim leaped into action first thing this morning to replace a fried capacitor and get the AC system back in working order. Ahhhh, thank y’all very much

  • Review 55 (2021-01-27 - Rating: 5)

    Nice, quiet apartment complex. Well maintained. Ken the maintenance man is as friendly as he is helpful. The only thing I will say is that the double speed bumps recently installed at the entrance are excessive and jarring. Also, we could use a few more visitor parking spots dispersed throughout.

  • Review 56 (2014-12-29 - Rating: 4)

    We lived in Marquis @Treetops for 2 years when we first moved to Austin. We loved it! The views were great, management was good. We never really had any problems with our apartment when we were there, but they were responsive to minor things. The rent was not cheap....but you get what you pay for...and the views and amenities were worth it for us.

  • Review 57 (2019-11-16 - Rating: 5)

    Quiet, peaceful and beautiful complex! The management takes great pride in the appearance and quality of the grounds and the workmanship when completing service requests. Today, Ken responded to my service request and as usual it was completed quickly and professionally.

  • Review 58 (2023-08-02 - Rating: 5)

    My father lives at the Marquis at Treetops apartments at 5217 Old Spicewood Springs Rd, Austin 78731. He cant access his Google account, so he asked me to leave the following review for him:Ive lived here at Marquis at Treetops for about five years and love it. Its very quiet. Once every few months I hear a dog yipping, but nothing loud or extended. Walls are thick. I never hear my neighbors. Great location. The maintenance team is amazing. Theyll fix everything quickly, from replacing a light bulb to a garbage disposal (that one mightve taken two days). Office staff is super friendly and helpful, especially Jordan, Stephanie, and Lauren.

  • Review 59 (2024-10-01 - Rating: 5)

    Great views. Awesome staff. It’s a great place to live.

  • Review 60 (2024-09-18 - Rating: 5)

    The staff is very friendly and also a nice place to live personally I recommend them 👍

  • Review 61 (2019-12-19 - Rating: 5)

    Love it here! Lived here for 6 months and it is great. The maintenance team is the best! Ken and Tim take care of everything right away. Always right on top of the request and fix it correctly the first time.

  • Review 62 (2016-10-17 - Rating: 5)

    Amazing nature + location. Trails from my backyard down to Bull Creek. Fitness center has lots of equipment. A bit pricey but its expected. Staff was nice. Maintenance requests were always completed within 24 hours. Large green area by the entrance for dogs.

  • Review 63 (2023-03-15 - Rating: 5)

    Marcelo with maintenance did a fantastic job quickly replacing my kitchen sink faucet. He was very friendly and respectful. I appreciate it Marcelo!

  • Review 64 (2022-09-14 - Rating: 5)

    Marquis at Treetops is such a retreat to live in!Loving the views and all the amenities. Management and maintenance specialists (especially Ken!) are ready to advise within hours.Happy happy 😊Thank you!

  • Review 65 (2019-11-27 - Rating: 5)

    I currently am not a resident, but I met with one of their staff members, Caden, for a tour of the complex about a week ago. He was extremely helpful and went out of his way multiple times to look for units that could fit my schedule and specific preferences. He certainty went above and beyond what I expected to find. Great overall introduction experience!

  • Review 66 (2019-12-04 - Rating: 5)

    Ken from the maintenance department does excellent work, and it is obvious that he takes pride in what he does. He is responsive, fast, efficient, conscientious, hardworking, and professional. He is also very friendly and has exceptional communication skills.

  • Review 67 (2024-09-19 - Rating: 5)

    This property is gorgeous! The view from the clubhouse is stunning.

  • Review 68 (2024-09-19 - Rating: 5)

    We love this property. Such a great management team.

  • Review 69 (2021-01-29 - Rating: 5)

    We stayed here for a 1.5y, amazing staff and great location. Units feel more like townhouse than an appt. The maintenance team in particular Ken were awesome!

  • Review 70 (2019-12-03 - Rating: 5)

    Ken the maintenance guy is awesome! Hes very professional and can fix anything. The maintenance guys are the reason Im living here, as soon as something goes theyre on site to fix it. Theyre the best in town.

  • Review 71 (2024-09-18 - Rating: 5)

    The location is great. Hidden but close to everything you need!

  • Review 72 (2023-08-23 - Rating: 5)

    Our stay here at Treetops has been great so far. We are on our second year and couldn’t ask for a better location and staff. Shoutout Stephanie, Tim and Chris!

  • Review 73 (2024-09-30 - Rating: 5)

    Great Service, Definitely love the staff their as well

  • Review 74 (2023-08-27 - Rating: 4)

    We’ve really enjoyed our time living at the Marquis at Treetops! Close to trails to explore, fun activities, and you cant beat the views!

  • Review 75 (2021-01-25 - Rating: 5)

    The service requests are handled quickly and profesionally. Ken always does a fantastic job keeping my apt in tip top shape.

  • Review 76 (2024-09-19 - Rating: 5)

    Professional and kind staff, beautiful community and perfect location.

  • Review 77 (2024-08-28 - Rating: 5)

    Toured the apartment with Johnny. Extremely professional and friendly.

  • Review 78 (2023-04-08 - Rating: 5)

    Marcelo in maintenance has been an enormous help to me and always greets me with a warm smile and puts my mind at ease.

  • Review 79 (2022-09-03 - Rating: 5)

    Marquis at Treetops is a friendly, beautiful community that always feels like home. Happy resident for over three years!

  • Review 80 (2021-01-14 - Rating: 5)

    Ken in maintenance is the best ,he fixed my dishwasher rapidly and fixed the leak, he also fixed everything so perfectly, he is so friendly .

  • Review 81 (2022-03-23 - Rating: 5)

    Great location and staff. Maintenance folks, especially Ken and Tim, are quick to respond and always do a fantastic job.

  • Review 82 (2019-07-20 - Rating: 5)

    I had a good tour in this apartment complex. Thanks to Taylor, friendly and useful staffs. Beautiful apartments with reasonable prices.

  • Review 83 (2021-01-29 - Rating: 5)

    Nice and quiet complex. Office is professional and polite. Ken is there when you need him also!

  • Review 84 (2021-01-27 - Rating: 5)

    Ken is prompt, friendly, and responsive - he makes the maintenance team great!

  • Review 85 (2019-11-20 - Rating: 5)

    Ken (maintenance) was very helpful. He explained everything he was doing and answered all my questions fully.

  • Review 86 (2021-12-30 - Rating: 5)

    Ken is great! He always shows up promptly and does a great job!

  • Review 87 (2022-08-08 - Rating: 5)

    Love the staff. This place feels like home.The maintenance staff are always ready to help!!!!!!

  • Review 88 (2019-12-13 - Rating: 5)

    Service requests were responded to quickly, efficiently and jobs done without any mess to clean up afterwards!

  • Review 89 (2024-09-18 - Rating: 5)

    Excellent team and property

  • Review 90 (2023-08-27 - Rating: 4)

    Great place to live and beautiful! Great management team!

  • Review 91 (2022-03-22 - Rating: 5)

    Ken’s the best! Willow loves him so much!

  • Review 92 (2023-09-01 - Rating: 5)

    The admin staff are amazing and Tim leading his department is the best department!

  • Review 93 (2022-05-10 - Rating: 5)

    Thank you, Marcelo! You did a great job of fixing everything.

  • Review 94 (2018-07-21 - Rating: 5)

    Best place I have ever lived in a rental/lease arrangement.

  • Review 95 (2019-11-23 - Rating: 5)

    Ken quickly responded to my maintenance request.

  • Review 96 (2023-08-03 - Rating: 5)

    Love my experience living at the treetops

  • Review 97 (2022-09-26 - Rating: 5)

    Love the location. Such a nice community!

  • Review 98 (2021-01-26 - Rating: 5)

    Ken from maintenance is the best and is always responsive!

  • Review 99 (2021-01-24 - Rating: 5)

    Prompt service, thank you Ken

  • Review 100 (2023-08-01 - Rating: 5)

    A very quiet place to live. All the staff are very friendly and are always willing to help and respond quickly.

  • Review 101 (2024-09-18 - Rating: 5)

    Excellent service

  • Review 102 (2024-09-18 - Rating: 5)

    Excellent service

  • Review 103 (2016-08-09 - Rating: 5)

    Pake

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