Mandalay Apartment Homes

Located in Houston, Texas

Address: 12443 Tech Ridge Blvd, Austin, TX 78753, United States

Phone: +1 512-821-3900

Rating: 3.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Swimming pool
On-site parking

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2020-04-01 - Rating: 5)
Ive been here since October and have been absolutely blown away at how awesome the place is. Ive lived in quite a few different apartment complexes and this place is definitely my favorite.Also, the maintenance crew here is UNREAL. I put in a maintenance request, and they will respond and usually have it fixed within 12 hours (thats putting in the request at 8PM and it being fixed by 8AM). I havent had an emergency call yet, but I imagine they would show up before I picked up the phone.ALSO, to illustrate how awesome the maintenance guys are, I accidentally dropped smashed a jar of kimchi in the parking lot earlier today (photo below). I ran upstairs to grab a broom and bag, but by the time I made it back downstairs one of the guys was already cleaning it up for me. I was blown away.They are also starting to do food trucks at the complex since were all trapped at home.Thank you so much guys!

Review 2 (2024-07-01 - Rating: 5)
I lived at Mandalay for 2 years, and overall, its been a great experience. The location next to the HEB in Mandalay is super convenient. The maintenance team is quick to respond to any issues, although I did have occasional challenges finding parking and the spots are tiny. Aside from that, the staff is wonderful and always happy to help you out, the amenities are excellent, and its been a wonderful place to call home. Highly recommend!

Review 3 (2022-07-09 - Rating: 4)
Great place! The only problem is the parking lot. My car has been hit TWICE in one month and there’s no cameras around so you’re kind of screwed there. Also if you come home later it’s really hard to find parking because a lot of people double park. Lived here for three years and management has always been super nice and helpful. Maintenance has always been super fast for me and I have never had a problem with any sort of pests in my apartment. It’s very dog friendly and has a nice little dog park. Overall I really enjoyed my experience and time here and would definitely recommend this place.

Review 4 (2020-12-28 - Rating: 5)
My boyfriend and I moved here in the beginning of June, 2019, and it has been absolutely wonderful. Sandra is amazing, and has always been very attentive to all of our needs. The pool is amazing, and the landscaping is great. They do regular maintenance, (the maintenance people are AWESOME) and are very diligent with each individual problem that arises. As first time renters, the staff helped us in every way, to make sure that we understood each aspect. We are very happy, and lucky to have found such a wonderful apartment complex, with a great staff!!

Review 5 (2022-01-06 - Rating: 5)
I have live here 6 years going on 7. I will renew my lease again. The place is great. Have not had any ussues. The top lock on the door broke, I called for maintenance and they came replaced it with in 1 hour. We love the pool and the kids plauground is clean. Plenty of parking. Access to I-35, HEB, Walgreens, JCPenny. The apartment layout is great with the open floorplans. You dont have to take my word for it come see for yourself.

Review 6 (2024-08-26 - Rating: 5)
Sandra and the entire Mandalay team are the best!! With many options to choose from Mandalay was the only option for me. Extremely happy to be back!!

Review 7 (2017-12-21 - Rating: 5)
Ive been at the Mandalay Apartment Complex for almost 2 years now. Originally, the old management was really slow when it came to repairs and whenever I had an issue, they just straight up wouldnt fix things. This was really frustrating and I was considering moving out.That being said, the new management has totally turned this around. Things are nicer, the maintenance is way better, overall I am very pleased at the staff and all that they do. They even have events now and generally seem to care a lot more about the complex. Ive decided to renew with them due to how positive, uplifting, and the care that they put into the location.The Mandalay Apartment Complex is a pretty cool place in my book.

Review 8 (2016-08-25 - Rating: 4)
Ive lived here for 2 months, I am happy with the other tenants and office staff. Ive even recommend this place to a good friend of mine, when we had an issues with ants they came right out and took care of it. The office staff is always nice and available. You also get what you pay for and so far these are the best apts in the area at an affordable price. I wont say I love this place, because who loves living in an apt and paying rent for something you wont own, but until I buy my next home, this will be my home until then. Grounds are always kept clean, everyone I meet outside has been nice and normal.

Review 9 (2020-03-10 - Rating: 4)
Aside from the poor measuring of the cabinets when building, the apartments are great. Beautiful landscaping, pool is great just make sure to get there early to claim your spot. The gym is pretty decent too. Price isnt terrible and is close to everything you need.

Review 10 (2016-07-24 - Rating: 5)
Ive lived at this complex for 2 years and I loved it. We have to move due to needing a yard and living closer to work, but if we could wed have stayed.The staff is solid-- Emily had been really great, especially towards the end when we were prepping to move out. They gave us everything we needed to reduce out of pocket cost on move out (we had pets, so we expect a cleaning fee).Theyve been accommodating. The maintenance crew is quick (max 2 day turn around) and very kind. They have also been working to improve the exterior appearance if the complex, which wasnt bad to begin with.Parking can get hairy, but only of youre looking for a spot at 10 at night, when everyone see has already come home. Just pay the extra for a covered spot-- they helped me out with this once, early on. (I mean it when I say accommodating)The other downside can be loud upstairs neighbors-- the panel flooring is REALLY nice, but if the jolly green giant lives above you, youll know. Good news is, were all adults and are capable of having civil conversations about these things.Bottom line-- the negatives do not outweigh the positives. The staff are doing everything they xan, the place looks great and the interiors are upgraded/beautiful.Check them out, yall.

Review 11 (2019-04-30 - Rating: 5)
It is just me and my dog. Comparatively this complex is just as good as any other complex. I have lived in 3 apartment complexes in the last three years and I am going on my 2nd year at Mandalay. The move in price with a pet is competitively cheaper. I was lucky enough to obtain a unit near the pool and facing the street.Pros.Although the complex is old, it does have its perks.1. The landscape is hilly and woody. My dog walks are interesting, private sections to talk on the phone, and my dog likes to chase the wild life. He knows not to hurt them.2. The pool is much nicer than my previous place (resort style) and it feel as if it is in my back yard.3. The staff and front office are beautiful. From which ever direction you enter the office, you get a sense of luxury. The staff remember their tenants, and they are always greeting people, even though they are with a client.4. Since I have been here, I have observed several upgrades/maintenance such as, street pavement, reinforcing street gutters, repairing the main gate, installing new landscaping rock, pool treatment, and gardening. They have also attended my maintenance request rapidly.5. Although we could use more parking spots, the spots are not so small. There are several corner spots, which are the largest.6. From my unit, I have two near dumpsters locations. I get to walk to one of them, without the fear of traffic.7. The location of the complex is 1.5 miles away from my job. If I choose too, I can ride my bike to work, save wear and tare on my car, there are no significant hills to climb, and there is a well respected bike lane. I can also walk to Walgreens, HEB, Little Woodrows, and other near by businesses. The side walk is paved on both sides of the road and new businesses are being added to the area.8. Since I have been here, I have not witnessed mine nor other cars or peoples property being vandalized. I have noticed several bikes under the stairs without chains or locks and they look like they have been there for years. I have also seen, nice things in peoples 1st floor patios, and I have not heard of anyone stealing. I have noticed several vehicles accidentally or intentionally left open and still no news or burglary.Cons.I have provided a list of pros and now these are some reasons why you shouldnt move here.1. If you have allergies or not an outdoor person, this place is surrounded by all types of trees and it has about 3 detention ponds surrounding the area. There is a creek that runs in between San Paloma and Mandalay, with wild life invading public places. I have even witnessed coyotes running on E. Yager Ln.2. The complex is old, the units do not come with ceiling fans, the patios are small, the single unit rooms are small, the pantry is small, and repairs are noticeable. The walls are thin, the insulation is old, and the air condition units look old. Although, gas is used for heating, I feel that I am not saving on electricity. If the unit is missing a screen, the office will not provide one (updated 2019). The new management will provide a screen. The garage has no insulation, the door squeaks, and if the key pad is missing, the office will not replace it (updated 2019). They key pad will get replaced.3. If you are handicapped or in a wheel chair, this place is very hilly and there are several entries with stair cases.4. Like always, people do not clean up after their pets or themselves. The streets are not well lit, cars always pass by fast, and dont use turn signals.5. Features are not all working. Like I mentioned before, the place is old. The grills around the complex need an upgrade. The two grills at the pool have been replaced but with cheap ones and no covers (Updated 2019). New grills were installed with thermometer and covers (very fancy!). The two fountains, up in front and in the pool, are not functional (updated 2019) They are working now. The side gate near the laundry mat and the adjacent pool gate entry are not operational. Probably for security purposes.

Review 12 (2018-03-20 - Rating: 5)
Great place to live! Wonderful community with nice amenities, including an awesome resort-style pool with a really cool Greek parthenon-esque pergola. The staff is great too! The place is owned by a family who also does the on-site management, and they are the nicest, easiest to work with management company Ive ever encountered. Very responsive to maintenance requests, and most important of all, you can tell they really care about their residents and the community.

Review 13 (2017-10-06 - Rating: 5)
Ray and the rest of the staff have been beyond AMAZING! From the time we turned in our paperwork to the very end of us getting moved in! The maintenance staff have been very quick with responding to minor requests and the complex is very quiet! We have the largest 2/2 and it is such a breath of fresh air of the amount of space we have not to mention the great wood flooring and black appliances we now have. I highly recommend this place. Mention my name when you fill out your lease by thanking me :-)

Review 14 (2023-07-26 - Rating: 4)
Only problem is parking u can have 3 garages(for storage)and 2 cars(in regular spots) for 1 person plus management doesnt care. Its just hard to find parking close to your house. Therefore be prepared to walk a half block to get home and hope its not raining with thunder and lighting that day. Now been here for 3 yrs now I got roaches because someone moved here and she works for the company now have roaches but she left woooooow now smh

Review 15 (2017-01-02 - Rating: 4)
Come on guys we live here and it is an apartment community. We have been here going on a 4th year and although we have had a couple of challenges. It has been good!! My daughter and I have HIGH standards and they have NOT been lowered!!! I am not a friend and do not know any of them in the office personally. Not all are people oriented but then neither are some of us!!! Parking is scarce even in a home/house. Be fair a 2 - is not being fair

Review 16 (2017-10-06 - Rating: 5)
This place has been such a blessing since my wife and I moved in. Loved the greeting we got, they were super welcoming and really helped us out ALOT with getting in. They are newly renovated and upgraded and I couldnt be more pleased with it. The response time for any maintenance issue is outstanding. No long waits and theyre staff is excellent and professional! A friend of ours just moved in the building next door! Truly an amazing place!

Review 17 (2023-04-07 - Rating: 5)
Been here a l most 4 years I enjoy it, owners are very nice and understand things happen, but you have to treat them with the same respect. Anytime I have ever had a problem they are fast to react and quick to fix. Thank you to the mandalay staff

Review 18 (2017-10-06 - Rating: 5)
The staff at these apartments are wonderful. They have been very helpful and quick with any requests. I love my new place and especially the quiet and spacious floor plan. I highly recommend this place!

Review 19 (2017-06-27 - Rating: 4)
New owners are making huge improvements! The pool is great and there is some decent common area. But remember, any community is only as good as the people who live there...

Review 20 (2017-02-08 - Rating: 5)
Been here a month. New appliances are new so thats nice. Staff is nice. Pool looks amazing will be nice for that summertime

Review 21 (2019-03-06 - Rating: 5)
Ive been here for three years now and I love the peace and quiet. Sandra and the staff are awesome and they really cater to your needs.

Review 22 (2017-09-13 - Rating: 4)
Rent is reasonable and since new management took over, service has improved and they are upgrading alot of things.

Review 23 (2017-10-06 - Rating: 5)
Very nice place to live. Family friendly, professional staff, and most importantly a safe gated community.

Review 24 (2017-08-17 - Rating: 5)
Nice pool I like the neighborhood peaceful place gym is okay thanks Mandalay

Review 25 (2017-09-23 - Rating: 4)
Nice condo. The staff very professional. My family is happy here.

Review 26 (2025-01-22 - Rating: 5)
All areas are very clean, the attention in the office is excellent, the maintenance is always up to date, I feel very satisfied being here

Review 27 (2020-09-04 - Rating: 5)
The maintenance service is effective and very fast, the property always looks clean and has been safe for us, the attention in the office is unbeatable! They are always willing to help. Sandra and all her staff always smile at you when you arrive. “We are definitely happy in Dolphin Mandalay,” my son says every time we get home. We hope to continue here for longer! You will always find something that you dont like and I think that for us some people in other apartments dont know how to live in a community but it is logical that not everything can be controlled, however this also helps to solve the office. This place is our Home. 👨‍👩‍👦‍👦

Review 28 (2023-04-15 - Rating: 5)
My opinion of Mandalay Apartments, The service in the office is fantastic, the maintenance service, always aware of its tenants, Sandra and her team the best, the place very quiet and clean, in particular I feel very good here.