MacArthur Park Apartments

Located in Houston, Texas

Address: 812 Kinwest Pkwy, Irving, TX 75063, United States

Phone: +1 469-209-7756

Rating: 3.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Business centre
Fitness centre
Pets welcome
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-21 - Rating: 5)
My stay here was of mixed experience but during last couple of years, it was good and thats where I wanted to sum it up.The apartment is located in good location. This was my choice when I initially selected it.Like every other apartment, the apartment would have normal issues as these apartments are old like every other apartment in nearby place.From last couple of years, specially since this current management managing the property, the maintenance requests were promptly attended.There are many children activities from last couple of years too.Its the property management who makes an apartment good or bad. My experience was real good with the current management and for future relocation to Dallas, this would definitely be one of my choosen place to stay.All thanks to Jeff, Natalia, Cindy and Ganga.

Review 2 (2024-12-30 - Rating: 4)
So excited to write this review. I just signed my lease and expecting to move in late March. I am working with the leasing agent Jefferson and Natalia. I did a tour and the apartments have everything I needed. I am only giving a four star because I have not moved in yet, will update review after moving in.Thanks MacArthur Park Apartments

Review 3 (2024-04-30 - Rating: 5)
Highly recommend scheduling a tour with the leasing agent Natalia! She was so helpful and provided the best service in my journey in leasing a new apartment! She answered all my questions and throughly explained every part of the quote provided. She also made me feel so welcomed as i am new to Dallas! highly suggest coming here if your looking for a beautiful/affordable apartments.

Review 4 (2024-10-23 - Rating: 5)
Natalia was amazing throughout the process. I really appreciate her professionalism and thus far I have been satisfied with the complex amenities and services.

Review 5 (2021-12-20 - Rating: 5)
I was hesitant to move in due to the reviews. The office seemed really nice and friendly, so I went ahead and moved to MacArthur Park. I have lived here for about 8 months. When I first moved in I was a little scared. My work orders were not getting taken care of. A few months ago they switched all of their management. They are fantastic now. I see the manager walking the property and picking up trash. She also came to my apartment to see what was wrong and had the mainteance guy fix everything right away. I am really glad I moved here. I really like my apartment now and plan to stay until I buy a home.

Review 6 (2023-07-28 - Rating: 5)
I was scared to move by seeing all the reviews. I was very upset when I pick up the key because apartment wasn’t clean and there were so many stuff. The lady in the office walk with me to see what I was talking about. She said she is going to take care of everything before I pick up the key. And they actually did the good job second time. I would say walk with them before moving in. They will do what needs to be done.

Review 7 (2024-03-13 - Rating: 5)
The leasing agent Natalia is a life saver!!! She literally helped me when I had a medical emergencyin the office. If it wasnt for her I dont know what i would do!! SHE is also so patient with me and always helps me if I have service requests!

Review 8 (2023-05-24 - Rating: 5)
Veronica, at the leasing office is the best. Very much on top of everything, has a great level of professionalism & is always available. If you ever need anything she’ll take the best care of you. She really cares about the community, thanks Veronica!

Review 9 (2023-08-08 - Rating: 5)
Looks like they have great units. They were able to show me around for a bit and I looked at the different options. Looks clean and the staff were nice and patient with me. Really liked their 1 bedroom apartment and thinking about moving in because of the price.

Review 10 (2017-03-31 - Rating: 5)
I have been a resident for almost 10 years. Best place in the world to live. Anytime there is a request to fix something or if you need help with appliances, they are there for you. The manager and staff are the sweetest and most understanding people in the world!! They truly care about their residents. I love them ( Cindy, Clair and Nikki) and cherish their friendship. The location is ideal and the area is clean and protected!! Come get one of these apartments, youll love it too!!!

Review 11 (2024-04-12 - Rating: 5)
Called for more information on apartments since I’m new in the area. I spoke with a young lady by the name of Natalia she was very knowledgeable and friendly. I’m hoping when I come in I’m able to have her assist me.

Review 12 (2017-06-23 - Rating: 5)
Amazing Staff. Every apartment has issues, its the way the staff handles them that determines how good the livable conditions are. Nikki and Cindy has always been responsive and handles the situation almost immediately. Never was I disappointed with the service. Those are the best staff members i have seen in all the apartments I have been.

Review 13 (2020-01-04 - Rating: 5)
No...I am not being paid nor given a discount for this review. Ive lived here for 3 years and in a different apt each year, downsizing as my children left home. Ive faced numerous challenges in those 3 years (job loss, illness, etc.). The staff and management have been good to me! The complex is quiet, close to everything and clean. I have not seen one bug in any of the units I have occupied. Maintenance has always been very responsive to service requests (Ive never waited more than a couple of hours for someone to address an issue). There have been many staff changes but, Michelle is back and committed to keeping the community a great place for residents.

Review 14 (2024-10-03 - Rating: 5)
I want to congratulate Mr. Jefferson for the excellent service and the very good attention for all residents..🥳🥳🤗🙏🏽

Review 15 (2016-07-16 - Rating: 5)
I am surprised to see the negative ratings for this apartment. I have been around Irving area for the past 1.5 years and this is the best apartment I have come across. Very friendly staff , timely maintenance , quiet and calm even though it is close to the highways. It is an old and small apartment but suffice the purpose. Kindly check out the apartments in Hidden Ridge area and then you will know how good the Mac Arthur staff and community are. The staff would explain the entire lease document to you and they are very transparent in leasing process.

Review 16 (2023-08-07 - Rating: 5)
Me and my wife went to check their 1 bedroom. they showed me the apartment that is ready to move in now. We need it for December, so hopefully they also have it then. Unit looked good from inside and the staff were super helpful answering questions and showing us around!

Review 17 (2021-07-20 - Rating: 5)
Hello MacArthur Team,I would like express my thankful to the entire crew of leasing team, right from Morgan, Dalila, Elina & Ganga. It was a pleasnt and hurdle free experience for me to book an apartment and get things done. Morgan, my very special thanks to you for completing all my paper work and done my job very much easier. We are so dlightful the way you handled our queries through calls and email. This positive approach really made us to confirm MacArther is our shelter in Irving.Everyone in the front office is very responsive and listen all our queries with patience. All our questions with reference to repair, clean or maintenace also attended very professionaly and right manner. My special thanks to Dalila. After I have been moved here, she has taken extra care for all my queries and addressed on time as well. This helped my family to settle without any problem in the living house. We are so satisfied with the output from the front desk team as well as maintenance group.We are so happy for improving the community like, renew the swimming pool, arranging cooking area & TV Lobby. This is really intresting and every unit in this community will make use of this new feature. Thank you for taking extra effort to make it all happen. Altogher, We are so dlightful to part of this community! I would like to perfer MacArther Park is your next living space with Peace!

Review 18 (2017-07-06 - Rating: 4)
Though MacArthur Park apartments are old but you will start loving this place once you stay. Staff responds amazingly well to your requests, the community is very good, you will find most of the shopping complexes and grocery stores near by apartment.The service requests are handled in a very timely manner till now.The only suggestion I wanted to give to management is please change the carpet type it looks pretty dark/black and ugly if sun light does not fall on carpet.

Review 19 (2020-01-24 - Rating: 5)
I have lived here over 15 plus years!! I have seen so much improvement in the last several months with the return of Michelle.Michelle is doing a great job to make our complex better. Michelle treats the residents with so much respect. I see great things for our complex with Michelle as the new managerThe best place to live by far!!! 5 plus stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 20 (2018-01-25 - Rating: 5)
We have lived here for over a year now. Cindy Montgomery has been the go to person in this apartment complex. She always goes above and beyond to make the residents happy. She along with her maintenance staff maintain the property very well. She treats the residents as family members. All the maintenance and support staff are very good and very professional.They take care of the service requests well. The rents are reasonable too. We get a covered parking spot per apartment. Also, there are plenty of open spaces available. The leasing office is reasonably big which makes hosting birthday parties very easy.The property is located in a very prime location, literally walkable to Mac Arthur Park complex which houses Target, Kroger, TJ Maxx, Ross, Ulta and others. It is also less than 5 minutes away from the Mustang Park Recreation Center, Las Colinas Elementary school and lot of other eateries.Thank you to all the staff for making it a very positive experience living here.

Review 21 (2017-04-27 - Rating: 4)
I have been living here for some time now. I like it very much here. Quick service. Good location. Very Friendly staff. Appliances and apartments are kind of old, and the only reason I did not give a 5 star review is the AC. It makes a lot of noise when it is on and gives me headache. I cant hear what the other person in room is saying or what is being said on TV. But I have purchased couple of fans to use in summer and I put on more layers of clothes in the winter to get around the problem. I requested them to fix it but they said it cant be fixed (because I think the apartments and equipment are too old). Other than that, all good.

Review 22 (2020-02-26 - Rating: 5)
MacArthur Park has been my home for some time now and Im glad to call it home. My children and I love to be at the pool during the summer. The office personnel Michelle and Brittney are fun, attentive and kind. When maintenance is needed they work together to fix any issue Ive requested. Robert and Martine, the maintenance team, have great personalities and good work ethics. Thank you MacArthur Park!

Review 23 (2021-07-21 - Rating: 5)
The Changes Management is making a wonderful job for the first time in many years. I am renewing my contract thanks to Dallila la G.M. He convinced us with his kindness and his work we are very happy to renew here. also for the first time someone puts order here this place was a disaster everyone makes what they wanted. If you are looking for a place to live in Las Colinas this is the place. Thank you Delilah, you are the best.

Review 24 (2019-06-23 - Rating: 5)
The staff here is very friendly. The leasing woman named Valencia was very nice. She greeted me when I came in the door. Ive been to other apartments & the staff didnt make me feel welcome.

Review 25 (2019-06-20 - Rating: 5)
WOW I cant believe what Im seeing in these comments. I over heard several residents at the pool stating that they would go online and make lies about the office staff and maintenance to try and get them removed because they dont like any of the changes that are taken place. The new staff has only been here for a few months, and they have already made great changes! The new manager Kyren is always ready to serve and help, and I myself have seen him get screamed and yelled at for things the old staff did. Valencia is so sweet and always smiles when I see her, so these comments are trash especially the racist ones. I have been here 7 years and this property has looked the best its ever been and things are finally getting done. I cant believe people are on here lying, because they want to do whatever they want. KUDOS TEAM, JOB WELL DONE!

Review 26 (2019-06-03 - Rating: 5)
I went into the office and the staff was super nice and helpful. The nice African American gentleman seemed like he knew his stuff...I was surprised that he was only the Assistant, I believe he should be promoted. Valencia was main person who helped me, gave me very informative information she was a very sweet young girl. You guys are in my top choices for sure.

Review 27 (2023-08-05 - Rating: 4)
Appartment is good, service is little slow. But the only problem I feel is there is no treadmill machine available for running in the fitness centre. They should provide atleast one treadmill.

Review 28 (2019-06-20 - Rating: 5)
OMG!!! What a wonderful experience I’ve had. I moved into my apartment 2 weeks ago. The staff, management, and my apartment have been absolutely amazing. I am in complete shock and awe when I read some of these negative comments. I wonder if we are actually commenting on the same place. I would recommend MacArthur Park to all my friends and relatives. Thanks guys!!!!

Review 29 (2016-03-22 - Rating: 4)
I have been living here for a year and half now. Rather than writing a lengthy review, i will just break my review into pros and cons.Pros.1. rent for the area is reasonable. 1bed apt, around 750 sq costs about $900 a month.2. very convenient location, right next to i-635 and other toll ways, lots of restaurants and shops around the area.3. appliances are fairly new.4. friendly staff and repairs are done in a timely manner.Cons.1. Vandalism is kind of bad. I have a toyota rav4, the spare tire is on the back (like a jeep), and it got stolen recently. I understand this kind of thing can happen anywhere, but I kind of wished there were more security cameras around the apt complex. this is the main reason why i gave 4/5.Things to be aware.1. You do hear noise from your neighbor occasionally, but as long as you are living in an apt, where the walls are shared, you need to have some tolerance for noise.2. distance between each apt is really close.All in all, IMO, MP isnt a horrible place to live. If you are working in the valley ranch area, and looking for an apt, you should consider MP. Just be careful if you are driving a car like jeep or rav4, the spare tire might get stolen.

Review 30 (2019-06-18 - Rating: 5)
Went to ask questions forgot my ID so I wasnt able to tour, and can I just say that Valencia is such a sweetheart. I was nervous going in there and left feeling great. My questions were answered and she even helped explain the process of the application, move in, and my questions about move out. Forever grateful with Valencia.

Review 31 (2023-07-28 - Rating: 5)
I left and can back to the property again because i need the apartment urgently. Saw new people at the office they said they had change of staff and new maintenance is starting. Everything going good as of now.

Review 32 (2017-12-14 - Rating: 5)
Excellent community with very reasonable price in a nice location. The Staff was very friendly specially Nikki & Cindy. Service requests are on time & I never got disappointed with their service . even though the apartments are old, I would recommend these to my everyone.

Review 33 (2018-01-10 - Rating: 5)
IMO there is nowhere else I wish to live, and I’ve lived in Texas for more than 20 years. From the wonderful MacArthur Park office staff to the excellent maintenance staff, everyone is caring, kind, and thoughtful. Does that sound as though they are friends? Yes...that is what they’ve become.If your looking for a new community to call home, MacArthur Park is located in walking distance to a grocery store, restaurants, banking, public transportation, Medical City Las Colinas, as well as many other amenities.

Review 34 (2018-08-17 - Rating: 5)
Been at this apartment complex for a month. The staff is great and it’s very quiet here. Overall it’s been a great experience!!!!!!!!!!!! If your looking for a quiet community for your family, I would choose this place. Lastly the school is close and has high ratings!

Review 35 (2024-01-26 - Rating: 5)
The manager, Veronica, is amazing. She has great customer service and answered all questions I had. She’s very professional and overall knowledgeable

Review 36 (2023-07-29 - Rating: 5)
This apartment is really nice and has a good service. It’s pet friendly. And has a great customer service. Recommend to live in this apartment

Review 37 (2018-01-19 - Rating: 5)
These guys are honest. The complex is beautiful and is well maintained all year around. I loved the office staff while I was a resident. Lots of working folks at this complex. Everyone very friendly, super quiet environment.

Review 38 (2018-08-03 - Rating: 5)
Staff is always friendly and attentive. Maintenance issues are typically addressed within a half hour of submitting a ticket. I am happy with this community and would recommend it.

Review 39 (2023-07-29 - Rating: 5)
Staff members are friendly, affordable housing in the city. I always like to communicate with them when I have any issues.

Review 40 (2023-05-25 - Rating: 5)
The manager was so friendly and helpful to bad she didn’t have what I needed. Maybe next time I have better luck and get an apartment with her.

Review 41 (2024-11-07 - Rating: 4)
The visit was good as well as information.

Review 42 (2014-12-17 - Rating: 5)
I fell in love with Cindy and her staff right away,i kept coming in to remind them i was coming,to be assured i could get an apartment.i found the perfect floor plan,with a little space to plant things,Cindy was so nice to me and she didn`t know me from Adam, but acted like she had known me for years,,,that was comforting to me....i have never ever seen that before in an apt.mgr. i have been renting for 30 years....i couldn`t wait for my lease to be up..now i have been here for 1 and a half years...and truly love coming home every day to my home,i thank Cindy every single day,for i fell in love with her first...she is such a sweet and good person,,,and just a real person,,,her staff love her and it shows,,,to live here i feel like a part of a family...i am so serious...she is just being Cindy.................whom ever owns this property ..please don`t move her......i think i would follow her..heh heh....

Review 43 (2023-07-29 - Rating: 5)
Staff is very friendly and willing to help! The prices are also not that bad. Highly recommend if you’re looking for something affordable.

Review 44 (2022-12-16 - Rating: 5)
Awesome place to live, had a tour and the office staff is very nice and helpful.Very good location since your close to everything. Recommend living here!

Review 45 (2020-03-17 - Rating: 5)
My family and I are moving to Texas from Florida and the staff here was AMAZING and super helpful with getting us approved and getting us into our new home from states away! We can’t wait to be there!

Review 46 (2019-06-20 - Rating: 5)
I went into the office and Jack, (Sidenote: Who I find VERY ATTRACTIVE 😉) Valencia, Kyren were super nice and very helpful. I will keep this property in mind.

Review 47 (2019-06-20 - Rating: 5)
The staff here is super friendly and they were helpful and courteous to me and other people that were in the office while I was there. The manager was so kind and patient with all my questions.

Review 48 (2019-05-30 - Rating: 5)
I went in and the staff was super nice and helpful which believe it or not is hard to find these days. They really took their time and made me feel comfortable.

Review 49 (2023-07-29 - Rating: 5)
I went for an open house. They had not started, but lady was nice enough to show it to me anyway.

Review 50 (2021-06-14 - Rating: 5)
Been living here for a couple months and its been the best . manager is the BESTTT ! gets things done quick . and the area is great .

Review 51 (2023-07-29 - Rating: 5)
Nice place. Good n friendly customer service but still need dedicated hard working maintenance guys

Review 52 (2023-08-01 - Rating: 5)
Love the customer service the manager gave me but didn’t have what I was looking for hopefully next time I have better luck.

Review 53 (2021-11-11 - Rating: 5)
Thank you Kelvin, today we had a maintenance he fixed kitchen drainer and Dishwasher.

Review 54 (2020-01-22 - Rating: 5)
I would recommend Britany and Michelle here to anyone! They are fun and very on top of their work!

Review 55 (2018-01-09 - Rating: 5)
Cindy is amazing. She is always helping us out and going above and beyond.

Review 56 (2023-08-24 - Rating: 5)
Great place to live. Also,awesome customer service.

Review 57 (2023-07-29 - Rating: 5)
My friend and i went there for open house! Place looks nice!

Review 58 (2023-07-29 - Rating: 5)
Nice place clean feels like home

Review 59 (2023-06-26 - Rating: 5)
Wonderful staff and great maintenanc!

Review 60 (2024-02-05 - Rating: 5)
Great management and location.

Review 61 (2023-07-29 - Rating: 5)
Very nice living.

Review 62 (2024-10-10 - Rating: 5)
Home is home 🏡

Review 63 (2023-07-29 - Rating: 5)
Great place and office

Review 64 (2024-10-04 - Rating: 5)
Very friendly and excellent handling in the resolution to kindly help in the housing development by the administrative team, especially Jeferson

Review 65 (2024-02-01 - Rating: 5)
I am a resident and I can tell you that they are the best, the attention given by Mrs. Veronica is excellent so much so that I decided to renew, they will fix everything quickly 🙏 and the changes they give are for the better

Review 66 (2021-07-21 - Rating: 5)
Good Afternoon MacArthur Team. We are very happy to be here. I am completing the year and I will stay for many more. The changes they are making in this administration are very good. The pool is looking incredible. The parking lot. The spaces in Fin. Thank you very much for everything. Delilah keep it up.