Kensington Crossings

Located in Houston, Texas

Address: 14651 Philippine St, Houston, TX 77040, United States

Phone: +1 346-512-3821

Rating: 3.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Swimming pool
On-site parking

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-08-29 - Rating: 5)
Love living here, it’s a very friendly. Clean. Neighborly.safe Community and the office staff are the best 5 star all the way Velma is the best

Review 2 (2024-08-30 - Rating: 4)
I have lived here for about 4 years. The area is safe and the maintenance team does good work. Mr. Jorge does a good job and always cleans before he leaves.

Review 3 (2024-08-15 - Rating: 5)
I have lived here for 4 years. And, I have really enjoyed living here. It safe, friendly and convenient. Also, the staff is great. They really do help with everything you will need.

Review 4 (2024-09-02 - Rating: 4)
I just moved in a few days ago my move in was great the staff was very nice and the maintenance crew and Jorge assisted with replacing my refrigerator. So far so good.

Review 5 (2023-08-02 - Rating: 5)
I love my stay here at Kensington!! It is a great community to live and the staff and maintenance always full fill my needs!! I feel safe here and I have lived here for 3 years and never experienced anything bad. I recently met the new manager Vilma and she was so nice and so helpful. I definitely plan to renew my lease again!!

Review 6 (2024-08-14 - Rating: 5)
Since I’ve moved in Sam, Vilma and Alyah have been nothing but amazing! The maintenance team Jorge, Juan, Alex and Yoel are fast at what they do and always take care of my needs.

Review 7 (2022-07-26 - Rating: 5)
Amazing staff! Key sold me with her personality. Have lived here for a couple of months and has been a peaceful place to live. Assistant manager Ana and Manager Beverly are nice and very helpful. The most amazing place here is the pool. I love spending my free time there. Maintenance is great keeps the place clean and when I submitted a work order came by within the hour.

Review 8 (2023-03-15 - Rating: 5)
Kensington Crossings is a great place to live! The gym is clean and equipped and the pool area is lovely! Never have any disturbances, parking is sufficient. It is truly a great community and Samantha is a sweetheart, she is always attentive to my needs as a tenant.

Review 9 (2022-09-25 - Rating: 5)
I’ve lived on this property for eight years. The change over brought new management, maintenance, and staff! Beverly, the manager and her staff, Ana, and Key made my new transfer seamless.The management team worked together well with the flow of making transition unstressed 🥰They are professional, patience and definitely concerned about how each step in the transition process was accommodating for me! I also liked the electronic way of signing documents. Thank you Kensington Crossing management, staff, and maintenance for making this a great place to live 😃

Review 10 (2018-11-10 - Rating: 5)
Parking is limited but maintenance is great. Staff is very helpful and nice, manager Mari is welcoming and very thorough. Community is nice as well and have a nice pool that’s tended to daily. The space is clean and well kept. My apartment is nice so far, no roaches or pests and the valet trash service is nice. Generally no problems and enjoying my time here.

Review 11 (2023-06-01 - Rating: 5)
Mr. Juan is always so nice and helpful. Ive live here for over 4 years and Im enjoying every minute. My neighbors come and go, but this is my home. The Maintenance responses have always been very timely.Pamela and Sam

Review 12 (2023-03-15 - Rating: 5)
I made the decision to make Kensington Crossings my home almost three years ago and I absolutely love it. This community has everything you need in order to make this the perfect place to reside, from location, floor plans, upgrades and staff. Beverly Wallace is very kind and has meticulously trained and put the right staff (Danielle, Samantha & Alexandria) in place to accommodate all needs of present and future residents. I have toured and viewed 97% of all communities within a 15 mile radius and Kensington Crossings is by far the best community to call home. Please…Please, don’t cheat yourself, treat yourself to a great community that you will love and enjoy to call “Your Home!”~Very Happy Resident~ 2023

Review 13 (2021-01-20 - Rating: 5)
I really enjoy residing here. Very quiet and clean environment. The new assistant manager Mari, goes above and beyond for the tenants. She is very respectful and loves her job . The other agents are very friendly as well and the maintenance staff is very prompt to resolve any issues you may have. The only concern that I may have , is the parking . Parking is hard to come by after 5pm . Other than that , I will recommend this property to anyone. Keep up the good work.

Review 14 (2023-08-02 - Rating: 5)
Samantha is the best. She is always so helpful whenever I call. If she is not available, she always tends to give me call back when she has time. She definitely tends to make the move in the process so easy and not stressful. Thank you, Sam, for all that you do to make Kensington Crossing the best.

Review 15 (2019-08-08 - Rating: 5)
We needed a place for my husband on a short term lease until we could fully get relocated from Dallas. We had the most horrible experience with a different apartment complex that had a roach infestation the same day we moved in and needed a new to get into a place immediately. After days of endless searching and looking an apartment locator referred us over here.I was absolutely terrified and skeptical considering the reviews on here. We checked it out and were immediately impressed as soon as we walked in the doors. Front staff were nice considering we came in at the last 30 minutes of the day and showed us the units. Mari stayed way after to accommodate us while we finished paperwork and guided us through the best approach with the process best for our situation. She communicated over the phone throughout the next day patiently and was able to get us approved by the end of day. Let me tell you that she worked miracles to make sure we got what we needed. We were frantic with the situation that were in and it was not an easy process on her end. Shes straightforward and it eased us knowing how she manages the property.Weve been here almost a month now and my husband has been more than pleased living here! Every time I do come to visit, it is a wonderful experience. There is currently construction going on but its not as bad as other reviews make it seem to be. Theyve scaled a larger crew to get it done faster and even theyve been respectful and courteous for the work that needs to be done. The unit was clean when we moved in. The pool is pretty clean and our kiddos enjoy it. The parking is designated at a certain location for visitors which our visitors know and dont mind. We havent had any issues with parking and its pretty nice being able to park in front of our building because they designate it to residents only. Courtesy officers in the complex are genuinely awesome. Front desk staff are pretty friendly. Maintenance and back of house staff are amazing. This complex has the fastest turnaround for service requests! Any minor issues weve had like with the sink, microwave, or dryer were fixed within 24 hours. Valet trash gets picked up 5 days a week. So far we have not had any issues with safety as far as the break ins reviewed by other people...but this is Houston and its shared a living space...so common sense is to obviously take precautions. They do offer an alarm system you can get turned on. It makes sounds on motion with the doors and we have cameras inside the apartment we can access at anytime. Overall, its been a great decision and were glad we chose Kensington!

Review 16 (2023-08-05 - Rating: 5)
Samantha is so attentive to her residents. She is always so helpful and definitely makes the move in the process quick, easy, and non stressful. She makes sure my maitence requests get done in a timely manner. Thank you for all that you do to make Kensington Crossing feel right at home!

Review 17 (2021-01-19 - Rating: 5)
I absolutely love these apartments. I have never stayed at a place where the office staff make you feel so welcome and valued. Work orders never go too long without being addressed. It’s a very quiet community and everyone is very friendly. Thanks so much for providing a home vs just a place to stay! I strongly recommend this community to everyone

Review 18 (2024-05-10 - Rating: 5)
Great place, reasonable pricing, exceptional interior. You get what you pay for. Samantha is an excellent property manager as well.

Review 19 (2023-03-15 - Rating: 5)
Just want to say Kensington Crossings is by far the best residency I have ever lived. The staff is by far courteous, respectful and class all the way around. Make sure you give this place a visit before you make up your mind where to live.

Review 20 (2023-08-02 - Rating: 5)
Kensington Crossings is a great place to live. It is truly a great community and Vilma is always attentive to my needs as a tenant also Jorge is a great maintenance man, gets the job done quick and efficient!

Review 21 (2016-08-10 - Rating: 5)
We moved into Kensington in August 2014 and so far we love it. We mind our own business and never bother anyone so we havent had any problems. I ALWAYS have a parking spot close to my apartment (usually right in front). although I really wish they had visitor parking throughout the complex as there is only one section for visitors on the left corner of the complex. Also from my experience at other places, parking has always been a problem at apartment complexes --so for others complaining, buy a house.Since the complex is next to the freeway, it gets noisy sometimes due to traffic. Its common to hear motorcycles in the middle of the night (and yes its loud). Occasionally we also have Food Truck Thursday and thats always a nice option, as well as monthly movie night and resident gatherings. Staff and Maintenance has always been prompt. We have had several mechanical issues pop up like: broken washer, dead microwave, AC issues and maintenance is ALWAYS in within the hour or two to get it back up and running--very quickly! Id have to agree with some of the other reviews about the carpet being too cheap. Management needs to get that taken care of. You can feel inconsistencies in the carpet padding while nails and staples stick out where the carpet stops. Other then that we are happy with Kensington. I cant wait for summer to take advantage of the nice pool and grilling area.As of today 8-10-16: I STILL like Kensington Crossings! We wont be renewing our 3rd lease bc we are now home buyers \(^_^)/

Review 22 (2022-10-01 - Rating: 5)
I’ve been staying here for two weeks and feel extremely satisfied with everything. Super grateful for Kee she was an amazing person and made this whole process easy we are first time renters and she sold us with her amazing personality and just made this so much easier we love these apartments !

Review 23 (2020-05-02 - Rating: 5)
First time living in the area of jersey village and the property caught my wife attention. She likes how the property is updated and kept new. I like how Clean the property is, Quiet atmosphere and Dog friendly. Placed a work order for my entrance needing power wash and It was done the next day. Happy wife happy life.

Review 24 (2020-04-28 - Rating: 5)
Beautiful place to live..landscaping is Awesome. I really love that they host events for the residents like brunch, movie night, and theyre Always doing free give aways. I have an L shaped patio that I have not seen anyone else in the area have nearly as big. The staff is really helpful and have addressed all my concerns promptly!

Review 25 (2015-10-30 - Rating: 5)
I have lived here at Kensington Crossing for about 3 years and I must say that it was a pleasure in living here! Everyone in the Front Office are very awesome to talk too! I had a larger two bedroom with a large balcony view. That is what I will miss my sunsets and not to mention the large closets - ( I was in love).Any issues that I had with the apartment was taken care of in a timely manner by the maintenance team. And m the maintenance team was another cool factor- everyone is generally. I have no complaints and offer 5 stars because my son and I was very happy living here.Thank you for the great service!The Longorias

Review 26 (2018-11-14 - Rating: 5)
The staff are very well trained and helped me and a family member find an apartment with no hassle and in easy time! The apartments are very well kept and good pricing for an area that is well populated! I recommend these wonderful apartments to new apartment buyers and for those just looking to move.

Review 27 (2022-04-02 - Rating: 5)
Our experience with the Kensington has been nothing less than 5 star!!! Ana went above and beyond to help my sister and I. The office staff that we encountered were so sweet, warm and welcoming. We’re looking forward to staying here.

Review 28 (2022-10-20 - Rating: 5)
This place is amazing! Key, my leasing consultant provided exceptional service and helped make my move in seamless! She’s amazing at her job. The complex is very nice and clean- wonderful job!

Review 29 (2021-01-29 - Rating: 5)
This place has accommodated me so well from day one. My last place could not get me a three bedroom apartment and my lease ran out Dec. 22nd, Mayra and the ladies helped me get into a two bedroom apartment for the meantime and when a three bedroom came available they transferred me into the apartment very quickly and hassle free. I can not say enough about how easy going and helpful the service team is. Even when I have had a couple of issues with my apartment they have handled every issue right away. Thank you ladies for all of your wonderful help. Mayra, Stacy and Kiana.

Review 30 (2024-08-01 - Rating: 5)
Great apartment complex.. The management team is highly responsive and dedicated to resolving issues promptly and efficiently.

Review 31 (2023-08-02 - Rating: 5)
The assistant manager Sam is the person to go to when applying for an apartment here! She is so welcoming and made my move in process so easy.

Review 32 (2020-04-27 - Rating: 5)
Love these luxury apartment complex. Very friendly staff. They handle any problems with urgency and care to ensure the residents are satisfied. Such clean environment as well. Pool, gym, parking, and other public areas are always clean.

Review 33 (2019-06-23 - Rating: 5)
This is my first apartment i have lived here about 1 month and i have been treated very good. I was reluctant at first after reading the reviews, which i did after i committed to the apartment. Im glad i decided to rent here. The pool is nice the grounds are nice and the staff is friendly. Im not sure about the parking because i have a garage. Im not sure why all the bad reviews. I would recommend this complex to anyone.

Review 34 (2023-08-02 - Rating: 5)
I have lived here for a few years now. Samantha in the office has been very helpful. I had a maintenance issue also she helped expedite and very happy living here.

Review 35 (2023-02-13 - Rating: 5)
The only reason i am leaving because of my budget has change other than that I would have stayed. I love the staff. The place is so clean and I never had no issue. I will truly miss this place. Ms.Beverly is such a sweet heart ❤️

Review 36 (2020-04-28 - Rating: 4)
Having to move during a crisis could have been a very difficult time in myself and my family. However, because the front office help was extremely organized and professional we were able to overlook a few prospects in order to hone in on the right fit. I’m quite grateful that o have found the living community!

Review 37 (2020-04-27 - Rating: 5)
This apartment complex has been great!!! The new management company has made some impressive changes. The new staff has been wonderful and willing to help with any issues, they instantly make things better for residents like me.

Review 38 (2021-01-20 - Rating: 5)
The move to this property has been nothing but outstanding from the professionalism of the property staff, the hospitality of the apartment community, and the efficiency of the maintenance team. If you are looking for a place to call home, come to Kensington Crossing. Ask for Sheamara, she is the best!!!

Review 39 (2023-05-31 - Rating: 5)
I moved here 07/18 I love it here Ive had no problem management has aways been professional and quick to respond.. there are rules but where ever you go there are rules as it should be.. looking forward for another positive year

Review 40 (2023-03-15 - Rating: 5)
Everyone was wonderful this morning they gave a breakfast taco some fruit water juice snacks it was excellent. I would like to thank all three queens and the King that served the residents this morning in the cold.

Review 41 (2021-01-19 - Rating: 5)
Kiana and Mya have been so easy to work with especially with traveling back and fourth and moving from Austin to Houston ! The apartment was in good condition moving in and if we have any issues they a great at getting them done and communicating with us. Very happy with the move to Kensington Crossings!!

Review 42 (2024-05-08 - Rating: 5)
Living here is extremely amazing! Neighbors and community features are wonderful! Highly recommend!

Review 43 (2021-04-24 - Rating: 5)
I’ve been here for over a year and without a doubt it’s been the best apartment complex I’ve ever lived in and that’s in no small part to the excellence brought by Kiana, she’s tops. The maintenance staff is on top of things and the place is quiet as a church mouse.

Review 44 (2021-04-17 - Rating: 5)
I haven’t moved in. I actually just came to tour. Kiana was amazing, her energy was 10/10 showing me the apartment and explaining the benefits of living in this community. I don’t think I need to your anywhere else!

Review 45 (2023-08-02 - Rating: 5)
Great leasing office! very friendly and tentative. Jorge is the maintenance lead who always handles all my problems! thank you!!!

Review 46 (2024-08-19 - Rating: 5)
Office staff is super hospitable and friendly and always ready to help.

Review 47 (2024-05-08 - Rating: 5)
My favorite spot is the pool, which is very nice and clean. Great management team.

Review 48 (2021-04-28 - Rating: 4)
The very first apartments Ive lived in where the maintenance staff really care about their job and really care about the apartments alone with the up keep Im very impressed office staff the assistant manager as well as the manager great staff. Thank you all.

Review 49 (2023-08-02 - Rating: 5)
Since moving in Sam has been so helpful, she’s such a sweetheart. Would highly recommend these apartments!

Review 50 (2020-05-01 - Rating: 5)
I have lived here for a year and New mgmt. and staff are wonderful and very welcoming. Very minor maintenance issues and get taken care of immediately. Mgmt keeps residence up to date on important issues. A great place to live.

Review 51 (2021-05-04 - Rating: 5)
My first apartment on my own and it’s very nice. Staff were very upfront and toward about everything. Kiana was a big help with my process on moving in.

Review 52 (2023-08-02 - Rating: 5)
I toured a lot of apartments before choosing Kensington crossing and no one compared to these apartments. I love living here!

Review 53 (2023-08-02 - Rating: 5)
The front office is so sweet especially Sam. They’re always so helpful and they really do care about their residents.

Review 54 (2023-03-19 - Rating: 5)
Amazing apartment complex friendly management and great amenities. Safe community with lots of nice helpful neighbors. I love it here

Review 55 (2018-12-19 - Rating: 5)
Been living here almost a year and all the employees are attentive and welcoming. Never had any issues. Very clean and a beautiful place to live in.

Review 56 (2023-08-02 - Rating: 5)
I have live here a year now I would be definitely be renewing my lease. Beautiful property

Review 57 (2023-04-29 - Rating: 5)
SAM is absolutely the best!!! Her customer service is impeccable. She’s attentive and consistent. Very much appreciated!

Review 58 (2021-04-17 - Rating: 5)
I highly recommend staying at Kensington Crossings! Kiana was very helpful with answering all my questions and getting me approved quickly. The staff is kind and responsive (:

Review 59 (2021-04-17 - Rating: 5)
Kiana was so helpful!!! The staff really does their part to prioritize the safety of their tenants as well and the gesture is much appreciated!

Review 60 (2024-05-07 - Rating: 5)
The whole team is amazing & always has a smile on their face !😀

Review 61 (2023-08-02 - Rating: 5)
I absolutely love living here! Sam, Vilma, Alyah and the outside team are the best!

Review 62 (2024-05-09 - Rating: 5)
Such an amazing place I love it here! Such wonderful management!

Review 63 (2018-11-14 - Rating: 4)
I’ve been reading the bad reviews but my stay here has been great. Do not be mislead by the negative reviews. Great staff and maintenance.

Review 64 (2023-03-15 - Rating: 5)
Welcoming and friendly staff. Very attentive to your concerns. I have been enjoying my experience here thus far

Review 65 (2020-04-24 - Rating: 5)
I love my home! The property is well kept and the people in the office have been wonderful.

Review 66 (2024-05-10 - Rating: 5)
Samantha is great & very attentive when it comes to all of our needs 🤍

Review 67 (2021-05-04 - Rating: 5)
Great place to Stay. The leasing office ladies Kiana, Mara, and Stacey are very always very helpful when I come in with questions

Review 68 (2023-04-19 - Rating: 5)
One of the best apartments in Houston, I would recommend this property to everyone

Review 69 (2020-04-29 - Rating: 5)
I love my apartments from the pricing all the way to the maintenance team.

Review 70 (2024-05-09 - Rating: 5)
LOVE HANGING OUT IN THE POOL WITH MY FRIENDS!!! 😄

Review 71 (2023-08-02 - Rating: 5)
The staff here is the best and the maintenance team is quick!

Review 72 (2020-01-24 - Rating: 5)
Love Kensington! The new team is so amazing! Thank you guys for all you do!

Review 73 (2020-01-28 - Rating: 5)
Wonderful team! They have worked hard to make the community great.

Review 74 (2023-03-15 - Rating: 5)
My apartments are great…Thanks for the breakfast 😎.

Review 75 (2020-02-05 - Rating: 5)
Having fun making wreaths at one of the events. I love my home!

Review 76 (2023-03-15 - Rating: 5)
Definitely loves and appreciates their residents

Review 77 (2024-05-10 - Rating: 5)
Maintenance is Quick with service request

Review 78 (2020-01-28 - Rating: 5)
Wonderful team! The new management is amazing.

Review 79 (2024-05-08 - Rating: 5)
Excellent customer service and care

Review 80 (2024-05-08 - Rating: 5)
Such a beautiful property!

Review 81 (2024-05-08 - Rating: 5)
Great management team!

Review 82 (2022-08-03 - Rating: 5)
Nice apartments and welcoming staff.

Review 83 (2017-08-21 - Rating: 5)
Good for how want to have a location have much Pokemon... 😁😁😁😁

Review 84 (2023-06-21 - Rating: 5)
Fixed my broken A/C in no time

Review 85 (2024-05-10 - Rating: 4)
4 stars, not 5, but 4

Review 86 (2023-03-15 - Rating: 5)
I love the place and it’s clean

Review 87 (2023-08-02 - Rating: 5)
Property manager is amazing

Review 88 (2017-01-29 - Rating: 5)
Because its so beautiful inside

Review 89 (2024-05-08 - Rating: 5)
Great place to live

Review 90 (2023-07-28 - Rating: 5)
Had a great experience

Review 91 (2016-11-06 - Rating: 5)
Clean property and friendly staff.

Review 92 (2024-05-16 - Rating: 5)
Love the amenities

Review 93 (2021-09-01 - Rating: 5)
Amazing experience here 😊

Review 94 (2023-07-28 - Rating: 5)
Samantha is the best

Review 95 (2024-05-10 - Rating: 5)
Great place

Review 96 (2023-06-05 - Rating: 5)
Fast and efficient

Review 97 (2021-08-14 - Rating: 4)
Peaceful and clean!!

Review 98 (2024-08-30 - Rating: 5)
I have been living here for a few years and everything has really been very good, it is a very safe and quiet place. The maintenance service is very fast and efficient from Jorge and the others, they are always attentive and friendly