Hidden Lake Apartments

Located in Houston, Texas

Address: 8910 N Loop 1604 W, San Antonio, TX 78249, United States

Phone: +1 210-864-8243

Rating: 4.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
LGBTQ+ friendly
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-26 - Rating: 5)
I previously lived at Hidden Lake for 3 years, and only moved to be closer to work and my daughters school... (San Antonio traffic is awful due to construction).During my time there, I was lucky to have the hidden gems, also known as, the leasing staff. Madison and Alexis are the kindest and most helpful, resolving any issues or answering any questions you may have.The maintenance team is on point, quickly taking care of any maintenance requests, day or night. These guys work hard and ensure that everything is up to par.Living here was quiet, with a great mixture of families and singles, no nuisance on the property.Since leaving Hidden Lake a year ago, I cannot even explain what a difference, in a negative manner, Ive experienced in property management and apartment living.If you are lucky enough to call Hidden Lake home, please be sure to remember to count yourself lucky!

Review 2 (2024-12-30 - Rating: 5)
Nothing but good things to say about Hidden Lake. It’s very conveniently located, nice trails in the forest, a well-kept Main Building/Office with incredible staff. I remember that the primary staff member I toured the complex with back in June/July was with Alexis, and she was just amazing. After I moved into the complex, my roommate lost his wallet outside back when the apartments were having a fire inspection, and Alexis found it and brought it back up to us. The staff here is amazing, the maintenance workers are on-time and effective at fixing issues, and the nature ambience is beautiful.The only thing I would beware of is seeing raccoons out in the woods sometimes. They’re kind of clumsy and run away screaming if you cross paths with them. They’re not an issue at the complex, it will just startle you on the off-chance that you see them. The lake has lost of good fish, beautiful Herons, cranes, egrets, ducks, geese, squirrels, and a small sorority of deer.

Review 3 (2025-02-11 - Rating: 5)
Living here is so comfortable. The entire experience is excellent, from the office staff to the maintenance staff. Everyone is so professional and friendly, which is why we have called this our home for all these years. We cant imagine living anywhere else!

Review 4 (2024-09-12 - Rating: 5)
In my experience, this apartment complex has exceeded my expectations.Upon discovering this location, I lacked any form of transportation assistance and was distressed as I attempted to locate an apartment complex that demonstrated honesty and responsiveness to my calls and emails. Furthermore, I felt a sense of relief upon realizing that the images and videos accurately depicted the interior and exterior of the complex.During the year I lived here, the staff and maintenance team were always on top of everything. They kept me updated about events, food trucks, important reminders, and pool closures. I am immensely grateful for always feeling safe and cared for while living here with my family. I wish I did not have to move, but my children need more room and a playground.

Review 5 (2025-02-10 - Rating: 5)
The staff here at hidden lake was very helpful during the entire intake and move in process! They were quick to respond to any questions I had, making sure I got all information promptly, ensuring a smooth move in.

Review 6 (2024-08-02 - Rating: 5)
I’m not one to leave reviews that often, but I feel the need to leave a review here. I have been a resident here going on 3 years now. Prior to living here I had never resigned a lease, I always did a 1 year term and moved. The staff here have made living here make sense. I don’t have many issues, but any time I have had an issue the office staff and maintenance staff were quick to address it. Most recently, I had my AC go out, and I’ve always heard horror stories from friends in other apartments who have their AC go out or another appliance and they’re waiting days or weeks for a fix. I was worried I’d be without AC for a few days, I submitted a work request at the end of the day around 5pm and by 6:30 my AC was back up and running. I cannot say enough how appreciative I am of the level of communication and willingness to quickly address issues the staff here has.

Review 7 (2024-12-31 - Rating: 5)
What an experience I have had! (In the best way possible)I had the pleasure of meeting with Alexis with a tour. She talked to us, had an answer for all my questions (believe me, I had a lot). She was personable and we had a great vibe.Unfortunately, I did not have a positive experience with my previous apartment. So Alexis gave me the piece of mind I needed to apply the next day.I also spoke with Madison and Makayla. Everyone on this team was super patient with me and my questions but made me feel super comfortable. The community is beautiful, it’s quiet and it’s surrounded by nature. Which was what I needed.Living here now, I couldn’t ask for a better team to help me get here.I appreciate all their help and I look forward to staying a while.Thank you Alexis, Madison and Makayla.One year later - I just renewed my lease! I cannot express enough how amazing Hidden Lake apartments have been. To the maintenance team, to the management team has been so graceful, patient and understanding. I don’t imagine me leaving anytime soon.Thank you so much for giving me the opportunity to call Hidden Lakes, home.

Review 8 (2024-02-23 - Rating: 5)
Hidden Lake is almost like a well kept secret. Ive never heard of it, and yet, after touring it, Im kind of glad its tucked away. Its gorgeous. There is an actual lake that runs adjacent to the property, and I was told residents can fish (catch and release only) or kayak. The property was well maintained and clean, trash areas were clean and uncluttered. I toured several one bedrooms and was impressed with all floor plans. The prices are absolutely reasonable, they are not trying to gouge your eyes out. The apartment comes with incredible amenities, including smart home technology, valet trash, washer and dryer, and even a pathway that leads to HEB! Their gym was also impressive. I toured with Alexis and she was very meticulous and customer service oriented. She made sure I understood everything from the application process, to the monthly charges, to move in, etc. I would have signed a lease that day, but my move in date changed. I cannot wait to reconnect with them in the fall and hopefully make this my home!

Review 9 (2024-03-26 - Rating: 5)
So far my move to Hidden Lake Apartments has been great! I only have very few small maintenance needs in this first week of move in. The maintenance staff responded right away which gave me confidence in the quality and upkeep of the property. I love ❤️ my space! The property is quiet and people seem friendly. Looking forward to the next weeks ahead in my new home

Review 10 (2024-02-04 - Rating: 5)
I’m not one who typically writes reviews, but I felt that Hidden Lake warranted a review. We moved from across the country to San Antonio and were in town for approximately 3 days, touring 6 different apartment complexes. Honestly, Hidden Lake wasn’t originally on our radar, but I scheduled a tour at 2am about a week before the trip because I wanted to tour at least one complex in a on the west side of the city. I am so thankful I did, and I am giving Hidden Lake 5 stars for the following reasons:Customer Service/Preparedness: Hidden Lake was the 4th complex we toured during our trips, and we had great customer service from almost all of the complexes we visited. We collected a handful of documents from each complex, but Hidden Lake was the only one that gave us a physical folder to hold all of the documents we brought home. Not to mention, they were also the only apartment complex to give us a copy of the leasing policies, which you would think more places would give out. It may not be a big deal for all, but my wife and I felt that Hidden Lake was more than prepared for our arrival. We interacted primarily with Madison, and she really helped seal the deal. She was very professional, personable, and she always had an answer to my questions both during the tour, after our move in, and everything in between.Proximity: Hidden Lake is adjacent to a huge plaza that has (seemingly) everything you might need and many of these businesses are just a short walk away. The fact that I can walk to the grocery store or one of several restaurants for dinner is peak convenience. And if I can’t walk, I can just hop in the car and be somewhere in 5-10 minutes.Aesthetic: Even though I just touched on how it was great to be in close proximity to everything, Hidden Lake feels like just that: hidden… and with a lake. From the first time we pulled into the complex, we noticed the number of trees and the prominence of nature around the complex. We wake up and hear the birds chirping in the trees outside our window, which is something we did not imagine would be happening when we moved to San Antonio. The tree cover is great for our dog and keeping the ground cool when it inevitably gets really hot.Maintenance: When we arrived, the apartment was clean and there were no major issues with the apartment. Even when we encountered an issue with the kitchen sink leaking, maintenance came shortly after we placed the maintenance request, fixed the issue, and we haven’t had any problems since.This is already so long, and I haven’t even touched on the smart technology package, the amenities, the community, and a host of other factors. If you take anything away from this review, it would be to come and tour the complex, so you don’t have to rely solely on the reviews of others.

Review 11 (2024-05-21 - Rating: 5)
We recently moved our daughter to Hidden Lake and they have surpassed every expectation we might have had. The office staff is so friendly and helpful! They, and the maintenance team, have been extremely responsive to any questions and work orders. Definitely recommend this place!!

Review 12 (2025-02-12 - Rating: 5)
Excellent staff! nice place to work as a vendor! They like to keep the property in good shape, Beautiful pleace!

Review 13 (2024-08-16 - Rating: 5)
Absolutely beautiful property! The bh management staff and maintenance technician Joe are very professional and courteous. Definitely highly recommend Hidden Lakes Apartments!

Review 14 (2024-08-15 - Rating: 5)
Everything is like a dream come true. Management is always polite and goes above and beyond. Maintenance is quick and efficient. Nothing could be better. Wished they had 24 month leases🤣. I ain’t going no where no time soon.

Review 15 (2023-09-12 - Rating: 5)
Love the place . Everyone is friendly . The apartments are awesome. Not to mention but they have a lake . 👍

Review 16 (2024-12-03 - Rating: 5)
10/10 community, I moved to San Antonio due to new career, the office is friendly and professional, they really trying to help you.I’m so happy I choose Hidden Lake

Review 17 (2023-05-20 - Rating: 5)
I had a wonderful tour today. Madison Gutierrez was extremely friendly, welcoming, and helpful. She showed me three different apartment types and answered all my questions clearly while also offering advice. It made me feel very confident in placing an application. The apartment grounds are beautiful, clean, and quiet. I’m excited to apply!

Review 18 (2023-09-28 - Rating: 5)
My move-in experience was a little on the rockier side. I had complications getting signed documents proving my income and employment. In hindsight, I should have asked more questions and either applied months earlier or a week later. Aside from that, everything has been absolutely incredible.The smart home features are a nice, modern touch. In spite of not having designated parking, I always find a nearby spot. I have yet to hear noise from those living around me. At most, I might hear folks if I’m doing something by my door. The lake is… there’s a lake!! There are constantly events going on (fitness classes, art, self improvement… So many amenities I could rave about.This being my first apartment, I’ve reached out to the (friendly) staff several times now with questions and am always provided helpful information. The communication regarding updates is outstanding. In my experience, maintenance requests have been assessed within 24 hours.TLDR: if you can afford to do so, apply. You won’t regret it.

Review 19 (2024-02-28 - Rating: 5)
Alexis was very nice and informative! She showed us 2 units, one renovated and one not. I loved both of them and am excited to see if we get accepted! Beautiful property and close to HEB!

Review 20 (2025-02-11 - Rating: 5)
Best experience with any apartment staff I r ever came across. They have my top recommendation!

Review 21 (2025-02-14 - Rating: 5)
Thank you so much! Appreciate all your hard work in getting my thermostat working!! I have heat thank you!!

Review 22 (2023-02-19 - Rating: 5)
Madison was absolutely wonderful on my tour of apartments yesterday. I was very impressed with her knowledge of the complex and its features, and her patience and kindness. The Hidden Lake complex is very well maintained and impressive. I hope to be living there soon, and will start my lease application ASAP. 5 stars! :)

Review 23 (2022-10-20 - Rating: 5)
I went to Hidden Lake Apartments for a tour today, and I was assisted by Madison. She was Incredibly helpful and answered all of the questions I had. Could not have been happier with my first experience with the complex. The tour of the property was great also. it was clean and well-kept, and all of the amenities like the gym and the pool looked great as well.

Review 24 (2023-10-07 - Rating: 5)
The overall experience was amazing. I met with Madison who was very welcoming and friendly. Gave an amazing tour of the complex, answered all questions and concerns and she went above and beyond. Her service was top notch and will definitely recommend this complex to others.

Review 25 (2023-09-20 - Rating: 5)
Alexis and Madison were amazing, always answered all my questions. They always responded when I left messages. Their customer service was on point. When it came to my move in Alexis made sure everything was taken care of. This was one of the smoothest transitions ever. I highly recommend Hidden Lake Apts. This is our home!

Review 26 (2023-10-11 - Rating: 5)
Temporary home until our new home is ready. We love the apartment. Great location. Very nice, quiet community. Madison and Alexis helped get us moved in within a week.

Review 27 (2023-03-12 - Rating: 5)
Madison was amazing! We told her what we were looking for and she got us exactly that! We toured 3 different options and found our first home! The property is nothing short of beautiful with their mature trees and lake right there on the grounds! No more driving out of San Antonio to go kayaking for us anymore! We’re very excited to move in and are looking forward to using the gorgeous pool with our nieces!

Review 28 (2022-07-24 - Rating: 5)
Tour with Madison went great! This is honestly a great location with plenty of shopping nearby. If you are into fishing then there is a lake that residents can fish in. They even have a pathway to walk to H-E-B if you need something quickly. I spent a great deal of time vetting other apartment complexes in the area and after touring this one it was an obvious decision. Don’t waste your time going to other ones. Staff is very friendly and knowledgeable of complex.

Review 29 (2023-09-29 - Rating: 4)
Mickayla and Madison were extremely helpful during application and move in process. I love the amenities! My grandson begs to come see his BG and hang out at the pool. Its a very pet friendly place..lots of walkways, a dog park and I even have a small fenced yard! I highly recommend Hidden Lakes.

Review 30 (2021-01-22 - Rating: 5)
Very safe, clean community. Good location in town. Staff is professional and friendly.When I moved here, I had looked around at many different apartment communities. After checking out at least a dozen other apartments, this one was the clear choice for my fiance and I. We feel safe and comfortable here, there is security that patrols at night and ADT systems in the apartments.Been here for about a year, and so far I really have nothing to complain about. The staff has always been helpful and understanding. Maintenance is quick to respond.During the day, parking is almost always close to where you want to park. Past 10pm, parking is still relatively close. During holidays, however, sometimes Ill have to park pretty far from my apartment. This is an issue with a lot of apartment communities, by the nature of it. Not really a fault of Hidden Lake. There is no reserved parking, but there are a limited number of garages.Overall, Im very pleased with my living experience at Hidden Lake, and it would be my first recommendation to anyone looking for an affordable apartment on the NW side.Dont be put off by the 1 star reviews. Theyre all completely unjustified and irrational.

Review 31 (2024-04-09 - Rating: 5)
My wife and I have now lived at Hidden Lake Apartments for 17 years and just signed our 18th lease. Hidden Lake is very nice and full of trees and we have 2 small lakes with fishing, a wonderful pool and Barbecue areas at the pool and throughout the property. Great gym and club house where I think you will find a friendly staff that truly wants you to feel good about living at Hidden Lake. The maintenance staff are great guys who make sure any problems that might arise are addressed in a timely manner. Everything is keep in very nice condition and the management is always making the property up to date and clean. Its a great place to live with children and we believe it is a wonderful place for older folks as well. As we all know that buying a home in these times is very costly and some of us are looking for a place like Hidden Lake to call home. Hidden Lake will give you a nice safe home until you are ready to move forward in your life. So my recommendation is if you are looking to relocate give a close look at Hidden Lake Apartments. You might decide as we did to just stay and enjoy letting Hidden Lake do all the upkeep and maintanents while you spend your time and money enjoying life with your family and friends. Hope this helped you in your next living decision.Ron

Review 32 (2022-05-08 - Rating: 5)
Lives here for three years and this will be my last couple months here but overall I thought this was a great place to call home! I would stay if I didn’t work 40+ miles away now. Maintenance was always quick and responsive, fixing any issues that came up while living here which is great. Good location next to lots of shopping and close to UTSA if you’re in college. Pretty safe area of San Antonio so never felt uneasy or unsafe while living here. Relatively quiet neighbors overall which is rare but seems pretty quiet with the exception of the loud car here and there, but that happens anywhere you live these days. Office staff is always friendly and informative when I need any assistance. Nice pool in the summer and the private lake is a nice place to take a walk and relax. Only very minor complaint is parking can be a bit tough but it’s only if you park late after 11pm from my experience, but didn’t bother me much. I recommend Hidden Lake to anyone wanting to live in the northwest San Antonio area! 🙂

Review 33 (2025-02-12 - Rating: 5)
This is a great property located close to ANYTHING you could possibly want. Great staff that actually address any concerns you may have through to resolution. Beautiful property that is peaceful and quiet. I have been here over going on 11 years now. Check for yourself, visit soon and see what your missing.

Review 34 (2020-10-26 - Rating: 5)
My wife and I love these apartments! We feel so safe, it’s quiet, and an overall great place to live. The staff is so helpful and nice. Their maintenance is always there to help, and when you send a requests they finish the task in a great timely manner! I would 100% recommend to anyone.Thank you hidden lake for your wonderful staff.

Review 35 (2019-07-04 - Rating: 5)
Been here two and a half years and I LOVE IT.Property is super well maintained. Staff and maintenance are incredible. Very attentive to any requests, and most of my work orders are solved in less than 6 hours.Several community events each months. Like breakfast for tenants one morning, where on my way out to work they had a table setup at the gate to give out breakfast!Absolutely love it here. Appliances work great, low utilities cost.

Review 36 (2023-03-27 - Rating: 5)
Today, I went apartment hunting and I have to say my experience with Alexis and Hidden Lake was awesome! She was definitely welcoming the property was awesome! My favorite is the lake that I get to kayak in, great perk. Hidden Lake is DEFINITELY one of my tops!

Review 37 (2024-11-19 - Rating: 5)
My move in experience has been beyond expectations I am so Thankful to the staff for the seamless process.

Review 38 (2022-10-18 - Rating: 5)
Stopped by to check out complex today and was thoroughly impressed. Alexis guided me thru the process showed me around as well as toured apartments. The place was awesome warm and inviting. Very quiet place especially considering location which is great and convenient. Alexis could not have been more friendly and welcoming, and was sold on complex immediately.

Review 39 (2015-07-29 - Rating: 5)
I have been blessed from move in day! I have lived at Hidden Lake for the past 3 years and dont plan on leaving anytime soon. The team at Hidden Lake is exceptional and have taken care of me as if we were family. They treat all residents with a welcoming, kind & professional spirit. I do not ever have any needs that are not taken care of. The grounds are beautiful and enjoy long walks with my dog. They even keep treats for our pets in the Clubhouse. I stop by and enjoy refreshments as well. The residents are friendly and make it feel more like a community, not an apartment environment. The location is great, we are close to all shopping and major highways. Living here is the best decision you will make today!

Review 40 (2016-08-04 - Rating: 5)
I literally have no idea where the people of the bad reviews were living but it certainly was not Hidden Lake @ 1604. None of those experiences sounded even close to anything here!As far as the management goes, those are some of the friendliest ladies Ive ever met in an apartment office. They always greeted me with a smile!We lived in a 1 bed/1 bath unit on the 3rd floor and never once had any issues!! Our neighbors were quiet (which can vary for everyone, but still.) The apartment was so clean when we moved in and we never saw any mold, dust, or bugs as others have claimed??I will say that parking was sometimes full depending on what time you got home. This isnt the offices fault. You just have to park in the next unit over? A 2 minute walk max which is not even bad.Oh and that pool was always clean!! I think the only time I saw mess in there was after the huge hail storm! Plus that pool is gorgeous, why would they let it get nasty??People, this is a good apartment to live in! If you can afford it and its in your area than you should rent here!

Review 41 (2015-08-05 - Rating: 5)
My husband and I moved into Hidden Lake as our first home together right after our wedding. It has been the best place to call home during such a new time for us. Its quiet and peaceful, and I (being a cautious young woman) always feel safe. The apartment was very clean when we moved in. I work in real estate and happen to know the definition of a home that is made ready to move into- they were not going to get away with anything sub par. I was pleasantly surprised. All of our neighbors keep to themselves. In fact, the only reason I even know what my neighbors look like is if I see them walking their dogs (the apartment complex is very pet friendly).To address some of the previous comments, I need to say that I have never seen a towing truck in the complex after my 10 months of living here. Parking is a little hard after 10pm on a weekend because most people are already home and I get the last lonely spot one building over from mine. Getting packages can be difficult. I work the same hours that the office is open, and cant ever get in to pick up my packages (if they dont fit in the mailbox, they go to the office). However, this is true with ANY complex. I send my important packages to a friends house now, if I cant wait until a weekend to pick them up at the office. No big deal. Regarding location- it does take a while to get on 1604 from the complex. You go through 2 (not 3) lights before hitting an on-ramp. Welcome to the city, we have traffic here. In my opinion, the 2 lights on the frontage road are far better than the multiple lights you encounter when living down Bandera and fighting the funnel of traffic there every morning. I encourage you to check out the location before signing a contract, as I would with any real estate transaction.Parking, office hours and location are out of the control of the people who work at Hidden Lake, so I will get back to the things which are unique to this complex only. It is beautiful, quiet, safe, the community is friendly, and the office staff are super nice and do their best to answer all phone calls and emails right away (yes, they are very busy) to help you with any problems. Maintenance is handled promptly and correctly, which is hard to come by in apartments. I felt like I was living in a high class complex without breaking the bank. We will miss our first home when we leave, but are onward to bigger and better things (like buying a house)!PS: Carol, the reviewer below me, is awesome. If you move here, find her! Shes basically the complex mom and has the cutest pug ever.

Review 42 (2020-01-28 - Rating: 5)
I’ve lived here about two years and have no issues. I love that it’s an older community with lots of trees and the units are a great size for the price. The office staff is always friendly and the maintenance crew are ALWAYS around and get to my requests within minutes, literally. I feel safe which is my biggest priority and with the new installation of alarms I feel even safer! Love it!

Review 43 (2018-02-05 - Rating: 5)
Wow!!! Not sure were these negative reviews are coming from. Must be the competition is jealous and trying to sabotage. I have made this my home for almost a year now. I have been an apartment dweller most of my life. This is an exceptional management team and nothing surpasses their maintenance. With speedy fixes and quick follow-up’s. The staff is very professional, friendly and helpful consistently. I walk my dog three times a day, I have never ran into hostile or scary people. Feels very secure and safe and a very friendly community. I have made more friends in this community than any other apartment community I have ever lived in. And the staff and maintenance always has a treat for my little furrbaby! So I seriously don’t understand the negative reviews other than people who are disgruntled or who should not be living here in the first place. Good riddance. I am a stay at home caregiver so I am here a lot. Beautiful surroundings, quiet and location is everything. You don’t have to drive far to get to almost anything you need. Swimming pool is crystal clear, the gym is great for all your workout needs. Very large spacious apartments. I rent a two bedroom two bath and it is perfect for our needs. Clean no bugs and we even elected to add a garage. Great place to live, if you don’t check it out based on bad reviews then you are being missed lead and will miss out on an opportunity to live in a great community. As a very happy resident I suggest you come and see for yourself. A++++

Review 44 (2024-01-18 - Rating: 5)
I been living on Hidden lake for few years now one of my main reason to renew again is the security and the location but also the staff their response for any maintenance is amazing I never have any problems or concerns are neighbors are very friendly and most times is a very nice place to live

Review 45 (2020-02-13 - Rating: 5)
I lived here for 2 years and absolutely loved my place on the third (top) floor. It was very quiet and peaceful and secluded due to the forest around it, despite being near large shopping areas. I loved being able to just walk to HEB and the shops around there due to being so close. It was the best place I found in the area during my search for the price, so I was very happy to get in. They were always prompt with maintenance requests which were easy to submit online. I was sad to go, moved to another state for a job. Highly recommended, this place was great for me at least.

Review 46 (2014-02-05 - Rating: 5)
I have lived here for about 7 months, and it has been the best apartment experience I have ever had. I have never had any trouble with undue fees, missing packages, infestations, or noisy neighbors. The apartments are built well, no issues with plumbing or electricity so far. The dishwasher works great. The staff is friendly and so are most of the residents. The maintenance team responds in a timely fashion and are helpful.The only qualm I have is after I was in a car accident I was informed that they were going to tow my car because it was unsightly. Although I understand seeing a damaged car is not a very good image, it would have been nicer if they were more sympathetic to the situation. However, they were reasonable in that if I parked the damaged part not facing the street I would not be towed, so that was fine.

Review 47 (2023-05-20 - Rating: 5)
We went on a tour today, and Madison was excellent. Very professional and knowledgeable. The amenities and location are great! The area is also beautiful and clean. I recommend giving this apartment a look!

Review 48 (2024-01-23 - Rating: 5)
My fiance and I loved the place we felt it was a safe place we could thrive in. And our tour guide was so helpful and answered all of our questions. We would recommend it to everyone. We moved in a few days ago and it had been nothing but the best experience we’ve had.

Review 49 (2023-04-15 - Rating: 4)
Madison was an excellent agent. She answered all my questions and showed me all the features the apartments have to offer. The kitchens aren’t the prettiest but the apartments are spacious.

Review 50 (2013-12-29 - Rating: 4)
Lived here since July 2013. Nothing but great things about this place! Office staff are awesome, maintenance staff always wave and say hi when you pass by them. If I ever make a maintenance request, it gets done quick. Pool is awesome! Wish there was a hot tub! Fitness center could use some better equipment! Of course youre going to hear a little noise while in your apartment. Glad I made the move here!

Review 51 (2019-05-21 - Rating: 5)
I love living at this apartment. The staff is really nice and helpful. Maintenance always arrives quickly and does a good job fixing the problem the first time. The community is a little older and more family, which is nice because you wont be kept up too often from loud parties at night. There are plenty of bbq grills, and there is a small lake that you can fish if you are up for that. The pool is a nice place to relax on a hot day. The gym is nice because it has more than some apartments, but it still isnt a golds gym. I would recommend these apartments to anyone.

Review 52 (2023-02-10 - Rating: 5)
I want to thank Madison for giving me a great tour of the property and the apartments I was interested. The fact I received a folder with all information needed was honestly something you don’t see a lot with other properties I’ve toured. A real professional environment. Highly recommend to stop by and take a look.

Review 53 (2018-02-24 - Rating: 4)
We lived at Hidden Lake for about 3 years and moved out January 2017. I loved Amy and our overall experience living at Hidden Lake. The location right next to an HEB Plus and the shopping area was amazing. The only problems we had were with a bee infestation which was quickly fixed and not really something they could control and loud and aggressive neighbors which they did help us with. You get what you pay for, but the natural environment and walkway throughout the apartment was nice. My only gripe was that the back area floods when it rains a lot and the maintenence guys werent always the friendliest. One of them locked us out of the gate while it was raining and we were trying to salvage the other car that got stuck in the flood. The long way to turn around going south on 1604 is a bit annoying but makes up for it with the location. Just be aware that your going to have to put in your own lights in the living room and youre not paying for the most luxurious apartment. But it was nice for what we were paying which was around $750 when we first moved in.

Review 54 (2014-06-30 - Rating: 5)
Ive lived here for the last 2 years and I have to say this community is AWESOME!Having moved to San Antonio from Austin in 2012 I was apprehensive about where to live but after several reccomendations about Hidden Lake I decided to give them a try.I couldnt be happier with my apartment, the property, the ammenites, the location, the maintenance staff, and the office staff. The rent is reasonable and guests are always impressed when they visit.The only issue I have ever had is a couple of people acting like fools and drinking too much at the pool. The manager immediately put a stop to that and politely removed the trouble makers (who didnt even live on property) so the rest of us could enjoy some relaxation.Hidden Lake is a wonderful place to call home.

Review 55 (2020-10-22 - Rating: 5)
Such an amazing complex to live in. The staff is always friendly. The extras they would do throughout the year was always appreciated. The work they would put into for complex activities showed how much they care. Any time I’ve need something fixed or replaced the maintenance staff gets to it quickly. There have been times the maintenance staff has even gone above and beyond what needed to get done. It is all very much appreciated. Great place to live!

Review 56 (2023-11-14 - Rating: 5)
We love this place so much! Very friendly, always on top of everything, and no complaints. We decided to stay here and renewed our contract in a different unit. Thank you all for making it so easy for us

Review 57 (2021-02-03 - Rating: 5)
I am so grateful for Aron. He is truly an outstanding professional and takes pride in what he does. He went above and beyond helping us with leasing. It can be scary moving out of state. He made sure we felt it was right for us and even walked through the woods for us. It allowed us to get a glance at the propertys lake virtually. Hidden lake has definitely gained my respect through him.

Review 58 (2020-11-05 - Rating: 5)
I have been living at these apartments for almost 6 years and I am very happy here. I particularly love the customer service. Jeremy and Jerry from maintenance are awesome and always go above and beyond whenever I have a repair request. Thanks Hidden Lake!

Review 59 (2015-07-30 - Rating: 5)
Going on 3 years at Hidden Lake (HL) and I have loved living here since day one. The HL location is so convenient and the property is hidden away and feels almost like I am living in the country. My apartment is next to a green belt and is especially peaceful and serene. I have referred 3 other friends to the complex in my time here because I enjoy the property that much. The complex is beautiful and the pool and other amenities are just awesome! The Executive and Property maintenance staff are all very kind, attentive and responsive to any needs that a resident may have. Thank you Jennifer, Amy, Michael and all of the incredible staff that make my living at HL a wonderful home experience.

Review 60 (2021-01-15 - Rating: 4)
Moving in was a very easy & smooth process. Aaron C helped us out a lot and with my hectic schedule and many phone calls he was always nice , professional and didn’t have me waiting for a response. With this being an older complex it’s very well kept up. Only reason I gave 4 starts, when moving in fridge wasn’t working and lost all my groceries in the fridge. Still not over it butttt over all I’m enjoying my new residence here

Review 61 (2014-06-19 - Rating: 5)
My experience on this apartment has been excellent, very secured, quite, friendly staff, very courteous, fast, maintenance guys take care of requests promptly, office staff are very helpful and friendly, the only thing is that computers at the business center act up from time to time but are taken care every time. This will be my 2nd renewal with them and will renewed again. I strongly recommend this place. I am new to San Antonio and this is a secure friendly place that has everything you need around you, restaurants, malls, grocery store, gas stations and more. I love it!!!

Review 62 (2016-02-10 - Rating: 5)
Been here over a year and love it. easy access to 1604 and anything you might need is no more than 5 minutes away. You can walk to HEB in under 5 minutes! Any maintenance issue handled quickly and professionally. Management great to deal with have had nothing but good experiences. Awesome pool!

Review 63 (2021-03-01 - Rating: 5)
Ive only been here as a visitor but I seriously wouldnt mind living here. I love the walking trail and the dog park here. My friend has a 2 bedroom 2 bath. These apartments are really nice and spacious. The maintainance staff is very nice and professional as well.

Review 64 (2022-10-26 - Rating: 5)
Went in for a tour, and Alexis was the best. She was very thorough and made sure none of my questions were left unanswered. The property was beautiful as well. The grounds seemed well maintained.

Review 65 (2022-06-11 - Rating: 5)
Madison was very professional and very knowledgeable. I really enjoyed my tour, especially her courteous answers to my gazillion questions. It was a pleasure to deal with such a well-trained agent.

Review 66 (2024-07-03 - Rating: 5)
My son and I love Hidden Lake Apartments. The staff was very nice and helpful from start to finish!!

Review 67 (2023-08-30 - Rating: 5)
Moved here from Tennessee. Had no problems moving in. The apartment is nice and clean. So far so good and I hope to have a pleasant stay during my time here.

Review 68 (2022-06-10 - Rating: 5)
Raye was absolutely amazing she was very professional, knowledgeable, funny and knew a lot about Hiddenlakes. For being new to the job you could not tell at all. She has a great personality and answered all the questions best to her ability. If it was not for her I think I would of looked somewhere else. Thank Raye for your professionalism. You definitely killed it.

Review 69 (2022-12-09 - Rating: 5)
Alexis is so friendly and knowledgeable, she explained everything I needed to know on the tour, showed me the grounds, my eventual apartment and the amenities, as well as helped me sign up for ADT. The property is great, It’s in a wonderful area close to everything I need!

Review 70 (2020-07-23 - Rating: 5)
I have been a resident for 4 years now and I couldn’t be happier , I love my apartment and location and to top it off the entire staff is perfect including maintenance team , Walking around I also think the upgrades are great including the parking lot and due to everything going on with COVID there is still a great connection with the staff thank you !! #livehere!!!!

Review 71 (2022-08-13 - Rating: 5)
Madison was awesome! She was professional, thorough and had a wonderful personality! The apartments are beautiful and I love the seclusion!

Review 72 (2023-08-08 - Rating: 5)
BEAUTIFUL apartments! Had an amazing tour with Alexis. I loved that there was an actual hidden lake. Cant wait to return!

Review 73 (2017-03-20 - Rating: 4)
Weve been here just over 2 years and have had a really good experience. The team is friendly and helpful, the unit has been well maintained, and the proximity to anything we need makes it feel like its right outside our door yet the secluded setting keeps things quiet and feeling remote.

Review 74 (2022-12-11 - Rating: 5)
Alexis was extremely helpful and welcoming. She allowed us to have a easy and efficient tour all while making us feel very at home.

Review 75 (2020-11-08 - Rating: 5)
If you need help with ANYTHING, ask for Aaron! I’ve lived here for a few years and he has, byyy farrrr, been the bestttttt person at Hidden lake. His customer service skills are beyond great; no problem is too little or too big for him to deal with. He always focuses all of his attention on whatever the issue is; Aaron is a 10/10!

Review 76 (2023-08-08 - Rating: 5)
Lovely apartments! Alexis did a great job with the tour. She was wonderful :)

Review 77 (2023-08-23 - Rating: 5)
Alexis was super welcoming, informative & professional. She gave me so much information & was really helpful throughout the tour.

Review 78 (2021-01-22 - Rating: 5)
Hidden Lake has been the best by far! The staff is wonderful and polite. Any issues have been handled immediately. I would recommend Hidden Lake to everyone!

Review 79 (2022-09-02 - Rating: 5)
I toured these apartments the other day and MiKayla was wonderful! She was so inviting and answered any questions I had. The apartments were also very nice.

Review 80 (2022-01-08 - Rating: 5)
Had an amazing experience ! They were very prompt and patience with all my questions (and I had a lot ) . They definitely go above and beyond in making you feel at ease and making sure you get all the information you need before making a decision . Not to forget to mention how beautiful everything was .

Review 81 (2021-04-28 - Rating: 5)
The move-in has been seamless, and Madison has taken extremely good care of us through the process. Very happy with the unit and the pristine condition it was in at move-in.

Review 82 (2015-08-03 - Rating: 5)
I enjoyed living there. The neighbors were very nice and the staff have always been very helpful. Amanda is always does a great job in the office.

Review 83 (2020-11-19 - Rating: 5)
Moved in on Oct 2, 2020. Neighbors are friendly. Staff has been extremely helpful with issues that have come up and hopefully will be resolved. Will edit this review and hopefully will give HL five stars.

Review 84 (2022-07-16 - Rating: 5)
Madison was great! She was attentive and informative, also super friendly! The apartments are very nice.

Review 85 (2015-07-30 - Rating: 5)
Ive been living here for four months and the staff is friendly and helpful. Its very quiet and peaceful here. You can go swimming and have a bbq in the pool area and drink. Thank you Amanda!

Review 86 (2022-12-13 - Rating: 5)
Just had a tour today with Madison and she explained everything that I need. The property is beautiful and clean. Very recommended.

Review 87 (2023-08-18 - Rating: 5)
Madison was courteous and professional. The apartment complex is well maintained.

Review 88 (2024-03-11 - Rating: 5)
Great apartment choices and amenities. Leasing agents very knowledgable and helpful.

Review 89 (2020-06-04 - Rating: 4)
Beautiful, carefully manicured grounds. Lovely nature trails and peaceful lake. Great country feeling with wonderful shopping and city amenities easily in reach.

Review 90 (2022-10-28 - Rating: 5)
Beautiful property, and leasing agent Madison did a perfect job informing me and answering all the questions I had. Highly recommend

Review 91 (2022-04-22 - Rating: 5)
Madison and Alexis were very helpful and patient in getting us set up with our apartment. Thanks for being so patient and understanding.

Review 92 (2022-07-06 - Rating: 5)
Madison was amazing. Will definitely plan to move here because of her and how beautiful the place is.

Review 93 (2022-05-21 - Rating: 5)
Maddison made me feel very welcomed and answered all my questions during the tour. The hospitality by all the staff was great!

Review 94 (2023-07-21 - Rating: 5)
Alexis was awesome at explaining and showing us around. The place looks beautiful and clean.

Review 95 (2023-02-15 - Rating: 5)
Great place to call home, lovely surroundings, very friendly and helpful staff. Close to lots of stores walkable to HEB. Love it here!!

Review 96 (2022-07-05 - Rating: 5)
Mickayla was very professional and answered all my questions during the tour. Excellent attention, thanks so much Mickayla Rutledge.

Review 97 (2020-07-02 - Rating: 5)
The maintenance requests at this apartment complex have been handled very promptly. The management is very responsive to tenants.

Review 98 (2023-01-14 - Rating: 5)
Lovely place! Touring with Madison was great, she was very helpful!

Review 99 (2023-06-23 - Rating: 5)
I stopped by the office and my questions were answered including the renewal lease completed. Very pleased

Review 100 (2023-03-01 - Rating: 4)
Lovely place, and the front office management were kind and professional. Would definitely recommend

Review 101 (2024-03-05 - Rating: 5)
Very professional, and pleasant. And understanding,that I have a broken foot.

Review 102 (2023-02-08 - Rating: 5)
Excellent staff, quick response time on maintenance and overall just a safe and friendly environment!

Review 103 (2023-03-25 - Rating: 5)
Madison was very helpful showing us around the apartment complex.

Review 104 (2023-06-18 - Rating: 4)
Clean, friendly staff. Lake nearby for fishing and other outdoors-like activities

Review 105 (2023-05-23 - Rating: 5)
Alexis was very nice and knowledgeable. Made the experience pleasant

Review 106 (2023-07-10 - Rating: 5)
The rep was very professional and detailed about the property .

Review 107 (2022-09-14 - Rating: 5)
MICKAYLA WAS VERY PROFESSIONAL AND VERY FRIENDLY THE ONLY THINK WHAT I WAS THERE TO SEE THE APPARTMENT INSTET I WATCHED A VIDEO WHAT WAS NICE TO