Hidden Creek Apartments
Located in Houston, Texas
Address: 300 S Watters Rd, Allen, TX 75013, United States
Phone: +1 469-949-2757
Rating: 4.4
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Swimming pool
- On-site parking
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-28 - Rating: 5)
Jose Estaba from the maintenance team is exceptional! He responds quickly, works professionally, and consistently goes the extra mile to resolve issues efficiently. He treats residents with care and kindness, fostering a warm and supportive community. Outstanding serviceāthank you, Jose!The property Manager Ashley and property service manager Michael are amazing. They are very helpful, knowledgeable and communicative.š -
Review 2 (2025-01-20 - Rating: 5)
Jose Estaba from the maintenance team is exceptional! Heās prompt, professional, and always goes above and beyond to address issues quickly and effectively. He treats residents like family, creating a welcoming and supportive community. Truly outstanding serviceāthank you, Jose!Also Ashely at Hidden creek apartments, she is amazing and professional and very helpful. -
Review 3 (2025-01-03 - Rating: 5)
I had the pleasure of doing a service for this Beautiful property. The property Manager Ashley is amazing very helpful and professional also the property service manager Michael is very knowledgeable and communicative. This property was peaceful and conveniently located very well kept. I look forward to doing business with you in the future!!! -
Review 4 (2025-01-15 - Rating: 5)
It is a very nice apartment to live in,The leasing office is very fast in resolving the service requests.Jose Estaba is very prompt and fixes the issues. He ensures the issue is completely fixed before closing the service request.Overall itās a great community to live in, -
Review 5 (2025-01-16 - Rating: 5)
Been living here for around 3 months and we love it.Marissa and Ashley from management they are always helpful and responsive.Also, Jose Estaba from the maintenance team always pays close attention to any requests/notes that we put in. -
Review 6 (2024-09-11 - Rating: 5)
We spent a great 2 years here. Management was and is always so sweet and ready to help in any situation. Ashley and Pebbles are the best, Very quiet community. Easy access to so many restaurants, walking trail, shopping, etc. Highly recommend living here. -
Review 7 (2019-04-26 - Rating: 4)
I have been happy with my experience at Hidden Creek apartment complex. Location is great. Leasing an apartment was easy and to my surprise I could have done most of the process on their website. The complex is well maintained and clean. I have lived here 4 months and I have had no issues and I was surprised how much work they did on the apartment. Carpet is brand new. Paint, tile, bathrooms are pretty new. They replaced two windows after I moved in because the seal was blown. I didnt even know they just did it. The pool looks great and the complex has a door onto Water Creek Trail. I can walk the 2 mile circle, walk to waters creek shopping area on the trail for lunch, or walk miles up and down the trail thru Allen. The complex is only two stories and there is always parking.There are not many cons if any. Visitors have to find your code if you dont tell them then it calls you and you press 9 on phone. One trash dumpster for all its large but may be far from you. I would prefer a digital thermostat so I actually know what temp is set at. Units come with washer and dryer so I cant use mine. Stove is in great condition but just a little old. Shower doesnt get real hot because of scold protection. -
Review 8 (2024-08-05 - Rating: 4)
Ive been living at Hidden Creek for a short period of time, but my experience has been great thus far. I love the complex and community. The units are beautiful, with great appliances and amenities. The maintenance team is great as well. Ive had service requests that were handled promptly and with great professionalism by Jose. -
Review 9 (2025-02-03 - Rating: 5)
Love living here, The management is very professional, maintenance is very efficient, specially Jose Estaba is very friendly and professional. If youre looking for a peaceful no drama, this is the place. -
Review 10 (2024-05-10 - Rating: 5)
This review is long overdue. Ive been at hidden creek for a year and a half and in all the apartments Ive lived in Ive never found one as amazing as hidden creek. The natural beauty of the environment, the access to all the shopping and dining is great. The units themselves have been upgraded and the staff (Ashley, pebbles and maritza) are just the best! They have been so helpful. They take care of your issues immediately and always ready to greet you with a genuine smile! They are so professional in everything they do. -
Review 11 (2024-08-01 - Rating: 4)
I had some good memories at this place, but a change in management and customer service has led much to be desired.My corenter and I decided to make the decision to move and we have received nothing but trouble. Firstly, I was battling bugs daily, including roaches and ants. Secondly, there were many repairs that needed to be made while we were staying, we only reported the ones that would make life difficult.The way they run the ledgers is exceedingly confusing, dont be suprised to get a suprise charge that cant be explained because its dated last year. Insult to injury, the final bill is 600 dollars and the deposit we made upon move in has somehow vanished, so now it must come out of pocket.Update***I was able to get some clarity from the office. Not happy at the added fees, but it makes sense.Thanks -
Review 12 (2024-05-10 - Rating: 5)
Best experience Iāve had getting an apartment so far thanks to Pebbles Leyva!! She was very helpful and really and made the process smooth and easy. Pebbles answered any question I had (and I had a lot) as well as walking me through each step to make sure everything was done correctly. Couldnāt have been a better experience! -
Review 13 (2024-05-08 - Rating: 5)
The Manager Ashley and Leasing Agent Maritza have bent over backwards for me in the process of choosing my future home here at Hidden Creek! I cant say enough about both of these incredible Ladies! They have been upfront, honest and committed not only to their profession but to me.. This kind of service is rare and unheard of now days. I am happy to know their are still people who truly care! Thank You Ashley and Maritza! -
Review 14 (2024-05-09 - Rating: 5)
Talk about location! So many great things about this place but the tip top reason to live here is the staff. I have rented many years and have never felt more welcomed and taken care of by the manager Ashley! She makes this community feel like home. -
Review 15 (2023-08-09 - Rating: 5)
We recently viewed Hidden Creek and absolutely feel in love from the start! Everyone welcomed us and made us feel right at home! Pebbles showed us around the community and we instantly knew this community was the one! She answered all our questions and concerns while we were there. We went home and put in the application, that same day we got approved. Pebbles has been so helpful through the process and continues to answer any questions we have. We canāt wait to move in, she has truly made moving a smooth transition with communicating and keeping us updated on everything! If youāre looking to move I highly recommend Hidden Creek, you wonāt be disappointed! -
Review 16 (2024-01-19 - Rating: 5)
These apartments and landscaping are so well kept. I canāt believe how nice a two bedroom is. Itās like living in a small home. The bedrooms are big as well as a large bathroom. Kitchen and dining are a little small but itās perfect and the furniture looks beautiful in the apartment. I visit my daughter often and she always has nice things to say about management.PB -
Review 17 (2023-10-03 - Rating: 5)
I recently visited Hidden Creek Apartments. The staff was great. Especially Maritza!!! She even followed up with me when I missed her call on the previous day. Keep up the great work!!! Great customer service is hard to find. Every encounter I get is priceless. -
Review 18 (2023-05-27 - Rating: 5)
We recently moved into this community. Through out our moving process community manager Ashley Barnes and leasing agent Pebbles Leyva helped us a lot. Pebbles sheās very knowledgeable and professional. We were paying high renters insurance previously and Pebbles referred us to save $$ in our insurance and utilities. Really appreciate her advice. The community and neighbors are really supportive and friendly. Very excited to see what comes next with in a year. š -
Review 19 (2022-02-01 - Rating: 5)
Ive recently moved to this apartment community. So far I love it here. The apartment is well insulated and feels really warm and cozy. There is a large size garage that I can keep all my stuff coz I had a lot of stuff to move! The place is quiet and peaceful. I also absolutely love the nature trail that is bordering this property. My front porch is overlooking the trail which is an added bonus for me. We get to enjoy sitting outside and looking out at nature. And I can just step outside and very quickly get to the trail for a walk. The personnel at the leasing office have been very nice to us. I would like to give a special thank you to Yasmin who helped us through the whole leasing process. She gave us a tour of the property, helped us with all paperwork needed, and answered all our questions and calls promptly. Thank you again Yasmin for your professional, yet sweet and kind work ethic. -
Review 20 (2023-06-05 - Rating: 5)
Just want to leave this here for any folks out there considering renting here. We visited this past weekend and from the initial phone call on Saturday right through the apartment tour and answers provided to all our questions and concerns; Pebbles exemplified what we all hope, want, and imagine client services to be like. Many are experiencing great uncertainty during these times but Pebbles made us feel right at home and went out of her way to accommodate our needs and answer our concerns. We also had the privilege of meeting some residents while visiting, and we were delighted to hear and see that everyone else was just as happy and at home living there. Ultimately, we will be making a greater move to be near family again but, if we planned to stay, then Hidden Creek is where we would have chose to call home (without question). Thank you so much Pebbles for all your help! You are truly a blessing and gem of person. Folks, look no further than Hidden Creek! -
Review 21 (2023-05-24 - Rating: 5)
I just moved into town from Michigan and I absolutely love my new apartment. Pebbles helped me get set up from shopping the complex all the way through move in. Pebbles and her team have been a joy to work with and I look forward to seeing them around the complex during my tenancy. I highly recommended this location if youāre shopping for new digs. -
Review 22 (2023-06-09 - Rating: 5)
Moved here about a month ago. I looked all over the surrounding areas but felt like this was the one. Immediately felt welcomed by Pebbles and property staff. Pebbles assisted with everything throughout the whole process. Apartment itself was clean, spacious and well constructed. Love the area already. -
Review 23 (2022-10-15 - Rating: 5)
Iāve lived here for about 3 months now and Iāve been really happy with everything here. The walls seem to be well-constructed and not paper-thin like so many other apartments. Everything was super clean and well-maintained when I moved in.The management has been super helpful and informative, and theyāve been responsive to my emails and to any issues Iāve had. When I first moved in, my dishwasher had a bit of rust/water damage and the rubber seal was worn out, but it still worked almost perfectly, but they replaced it within two weeks of my move-in without question. Also my A/C went out on a Sunday evening and by midday the next day it was fixed.Definitely recommend this complex after hearing so many horror stories from other nearby complexes! -
Review 24 (2021-05-27 - Rating: 5)
We loved everything about the property, staff was super friendly and you could tell they take pride in what they do. I was especially content with my experience with Ms. Henrietta Rodriguez, she went above and beyond for my husband and I. We were impressed with how extremely professional, helpful she was and was able to find us a great apartment that fit right in our price range! She was communicative and easy to reach to answer any of our questions at all times. We are looking forward to making Hidden Creek Apartments our new future home. -
Review 25 (2021-11-16 - Rating: 5)
Moved in a few months ago. Hidden Creek is a nice, quiet, friendly community located conveniently within walking distance of grocery stores, shopping, and restaurants. If you like going for nature strolls, there is access to a walking trail! Management and staff are always friendly, very professional, and extremely helpful. Fun, safe, community events are held periodically. The amenities are always clean, as well as the entire grounds. Resident portal is easy to navigate. Iāve submitted 2 service requests for minor problems, which were resolved right away. So far, there are no complaints! I even have a nice view from my patio. -
Review 26 (2021-05-19 - Rating: 5)
I am quite impressed with this apartment community. I love the layouts that are offered. They are clean, well kept and up to date. The management team offers great customer service and answered all my questions in detail. They were very open about the property and their plans to continue to improve. I was hesitant to stop by because I didnāt think theyād be willing to walk me through in the rain but the property manager insisted and was willing to show me around. Although it was rainy she was sweet enough to loan me an umbrella. I really like this place and it feels like home already. I canāt wait for the move this summer! -
Review 27 (2022-02-28 - Rating: 5)
My sister, cousin, and I visited Hidden Creek Apartments on Friday and were helped by the nicest and sweetest young lady. She was very informative and took the time to answer and explain with specific details to questions that all three of us had.I was super amazed when Yesmin toured us along every single room in the office. One of their best features offered is a 24-hour fitness room! Do not let me forget to mention the billiard area, it is beautiful.Despite the fact that their prices were way out of the range we were hoping to stay in, the property is very well kept.Woohoo girl! You rock! Thank you for your time and attention. -
Review 28 (2021-02-13 - Rating: 5)
Never have I experienced such excitement with a move, an apartment complex, a leasing agent and a location as I have felt when I moved into the Hidden Creek Apartments. Maritza, the leasing agent showed me a nice apartment on the ground floor, wood flooring, nice counter tops, well designed with ample sunlight, lots of storage and large front porch; and it was love at first sight. She showed me a price at my target and I moved in the next day. Jennifer helped me to get everything ready for my move the next day and by 1 am, I had my keys. Both Maritza and Jennifer showed genuine concern in how they worked and great excitement through the process that left me feeling cared for and thrilled about my move. Thank you dears for making the start of my stay so memorable. -
Review 29 (2019-07-22 - Rating: 5)
I had the pleasure of viewing this complex with Shannon; she was an absolute JOY to talk with. I have NEVER left a review for an apt complex after just viewing them...but Shannon truly left a lasting impression. She was kind, made you feel comfortable and at home...just by being herself. No special sales tactic...just truth and sharing her experiences living on the property. Everyone I met while touring the property were super kind (even the residents in the pool area hanging out).I am really hoping this place will be my new home in the near future..but if not, know that its a great property and many new upgrades and changes are being made by the new property manager and you will feel right at home with the office team. THANKS SHANNON for your welcoming spirit and smile. -
Review 30 (2019-04-19 - Rating: 5)
Weve been here a little over 2 years, and feel right at home in this little community! Its a quiet complex, which I like. Any necessary repairs have been done in a very timely manner and the maintenance guys are always very professional and friendly. Ive had many packages delivered and left at my front door, and I never have to worry about them being taken. Its a really nice, safe, clean complex! -
Review 31 (2021-05-11 - Rating: 5)
The property is beautiful, clean, location is great, and management is unlike any other. The property manager, Jennifer is meticulous, professional, and always friendly. Maintenance is timely, trustworthy, and personable. This is one if the best experiences I have had at an apartment community in my 12 years of renting. I recommend this property to all of my friends and family. If i could give more than 5 stars i would! -
Review 32 (2019-04-10 - Rating: 5)
This is the best place to live! Weve lived here for 6 years and cant imagine living in any other apartments. We face the woods and love our apartment. Its very quiet here, and have nice neighbors. Tony is a great manager, and Marty is our maintenance man and does a great job as well. We have no complaints whatsoever! -
Review 33 (2023-05-31 - Rating: 5)
I normally only take the time out of my day to really make sure the reviews I give stand out. I was afraid of moving anywhere out of my home city in Houston, and now Iām a proud Resident of hidden creek. Thank you so much to Pebbles for taking your time and working with me to make sure this transition was the smoothest thing possible. Look forward to being a part of this community. -
Review 34 (2021-11-22 - Rating: 5)
I moved to Hidden Creek about 6 months ago & have loved every minute of my time here. I looked at over 15 different communities in the Allen/McKinney area and the minute I walked in the door of the leasing office I knew I had found my new home. Maritza listened to my concerns & showed me a unit that was perfect! It has a large balcony overlooking the walking trail. No more excuses for not getting my daily steps in. Adam has been great with maintenance issues and always follows up to make sure everything is working as it should. Most of the residents in my building have been here many years. That pretty much says it all. I have found my new āhappy placeā. -
Review 35 (2017-07-09 - Rating: 4)
We lived at Hidden Creek for a few months and enjoyed it overall. We were by the pool-- which is pretty to see out the window when not in use and very convenient to get to-- but kind of noisy when there are a lot of people there. The office staff was friendly. Maintenance requests were handled quickly; I appreciated being able to submit requests online. The apartment was a good size. The location is really convenient. I appreciated that there were washers and dryers in the unit. It would be nice to have some speed bumps in the parking lot, as people often drive through there really fast, which is dangerous when youre walking. It would also be nice to see upgraded air conditioner/heater control panels. -
Review 36 (2021-05-25 - Rating: 5)
Beautiful apartments and an amazing experience!! I am a college student whoās been looking at many apartments and I have to say I am glad I came across this location. Enriqueta was lovely and was very helpful with learning about the property. She answered all of my questions and showed me a beautiful apartment for my roommate and I. Unfortunately, as much as I loved the complex, due to the cost it was out of our price range. I definitely believe Hidden Creek Apartments is a place I will recommend to everyone. -
Review 37 (2023-06-04 - Rating: 5)
Im so happy to have been able to come to these apartments. Very well kept. I had an amazing leasing agent help us out her name is Pebbles Leyva. Very helpful through the whole process. -
Review 38 (2019-04-17 - Rating: 5)
Ive lived at Hidden Creek for over 5 years. I love my apartment and the location. I dont hear any sound from my neighbors, other than the garage doors opening, which is to be expected. The management is great, contrary to other reviews Ive seen. (Tony is great) So is the maintenance. Whenever Ive placed a maintenance request, Marty took care of it promptly. The pool is beautiful and there is a wonderful exercise trail adjacent to the āhidden creekā at the back of the property. I am about to retire and hope I can still afford to continue to live here on SS, if so I will continue to live here indefinitely. I highly recommend Hidden Creek Apartments. -
Review 39 (2021-06-22 - Rating: 5)
Hidden Creek apartments is a very astonishingly beautiful property, upon arrival I was greeted by Henrietta with a very positive and jovial attitude. She was very knowledgeable about all the questions I asked in regards to the property and area, especially safety because I have a seven year old son and his safety and well-being is priority number one to me. Henrietta was very kind and courteous to show my son and I all around the property and show us all the amenities Hidden Creek has to offer, I was blown away by all the time Henrietta took out of her busy schedule to make sure my son and I were well taken care of and we could call Hidden Creek our home. I say this because before visiting Hidden Creek my son and I visited Benton Pointe and Settlers Gate and their customer service was truly unexceptional, we we not greeted at all upon coming inside and had to wait 13 minutes before anyone would acknowledge us. Upon taking a tour of the complex the leasing agent kept being on the phone and rushing the whole tour and not taking the time to make sure we were pleased with the complex, it was a totally bad experience. Henrietta represent what great customer service should be and look like at all times, I hope my son and I can call Hidden Creek our home. Thank you so much Henrietta for a magnificent tour and hope to see you again. God bless. -
Review 40 (2024-03-29 - Rating: 5)
The sweetest management ever! Pebbles helped us with tours ! So nice and made sure all put questions were answered!! For sure would recommend! :) -
Review 41 (2021-06-02 - Rating: 5)
Stopped by to tour the community and I have to say it was one of the best experiences I have had while looking for my future home. Jennifer, the property manager was very welcoming and provided excellent customer service. To anyone looking for a new place to call home you should definitely come check out Hidden Creek Apartments they will not disappoint! -
Review 42 (2021-06-23 - Rating: 5)
Clean apartments with some older appliances that get the job done. Just recently had a small issue with our dishwasher and theyāre replacing it entirely. Leasing office is usually prompt and quick with responses.Jonathan was sent over to look over our dishwasher issue and he was quick, efficient, and our dog loved him. Just signed another lease contract and happy to have done so. -
Review 43 (2021-05-05 - Rating: 5)
We love our apartment here: It is very clean with nice carpeting and feels homey. Balconies are spacious, grounds are pretty, washer and dryer included, and the ladies who run the leasing office are professional and kind. Very good Maintenance! We highly recommend this apartment. -
Review 44 (2021-05-11 - Rating: 5)
Management is the bomb.com. super helpful and accommodating, Jennifer Sanchez greeted us as soon as we walked in, gave us the full tour and was knowledgeable on property and surrounding areas including market and competitors. It was a bit out of our price range but I would have leased there especially after getting the friendly customer service we did. Property was well maintained, as were the office, billard room and media room, super spacious and clean. -
Review 45 (2021-05-27 - Rating: 5)
Great experience with this company. I went in seeking information and was greeted by Henrietta, she went above and beyond to ensure I had a positive experience touring the area. The apartments and facilities were clean, presentable, and welcoming. I highly recommend anyone looking to lease an apartment to check out Hidden Creek Apartments! -
Review 46 (2018-06-28 - Rating: 5)
I lived at Hidden Creek apartments for over a year and our entire stay was very pleasant!Few things come to mind that really stuck out to me:1. The quality of service to any and all issues was prompt and diligent. The maintenance crew, Marty is awesome and ensures all issues are quickly resolved.2. The assistant manager, Tony, since then promoted to Manager, is a great leader and offers good customer service and always ensures residents are happy and feeling good.3. The place felt safe with automatic gates, play areas and a swimming pool all meticulously maintained.4. Yes, sometimes they were issues with parking and people dumping garbage, but the staff was very patient with the residents and offered several warnings before taking any specific action, all to preserve a high quality of service and good experience5. Easy access to shopping, restaurants and thereās a storage unit immediately across the street which we loved!6. Theyāre very into holiday spirit, holloween, Christmas, thanksgiving, July 4th, barbecues, they make it fun, festive and safe.7. Children can go into a safe office and wait for parents to arrived in case they forgot their keys after getting dropped off by the school bus. This is so important.All in all, we had a great experience and had we not bought a home, wouldāve renewed our lease another two years. -
Review 47 (2021-05-13 - Rating: 5)
Wow! Great changes taking place. An office staff that makes one feel welcome. The maintenance team super responsive and a Manager who actually seems to enjoy interacting with her residents. And, FINALLY, a parking plan in place....nothing worse than someone helping themselves to your spot.Kudos to the whole team! -
Review 48 (2021-06-29 - Rating: 5)
I hardly every leave reviews but I took a tour of Hidden Creek apartments with Henrietta the other day and she was very helpful and answered all my questions. I was really impressed. The apartments where super nice and the property was well maintained. Will definitely be going back when my lease is up. -
Review 49 (2021-05-28 - Rating: 5)
Maritza was so sweet and professional. Itās hard to find good customer service now days but she took the cake. From walking into the office to walking out the door, she definitely knew how to make me feel like I was at home. Iāll be leasing here as soon as a 2 bedroom opens up in September -
Review 50 (2018-06-28 - Rating: 5)
I lived at Hidden Creek Apartments for 2 years. I loved living so close to all the wonderful scenery around our apartment right off of the bike trails snaking their way through Allen. The Staff at Hidden Creek Apartments were always going over and above to make me feel welcome by posting calendars on my apartment door about up coming parties and events at the complex.Hidden Creek Apartments are nice and not like other apartments that are craming people in to a property. What made my experience their so amazing was the employees and staff being so helpful when you needed help. The maintenance staff always resolved the issues that needed fixing if something broke in a timely manor. Overall my experience their as a renter was Great! -
Review 51 (2019-04-30 - Rating: 5)
This apartment complex was one of the few I could find that would accept a very short term lease. Now that I have been here only a couple of months, I will likely make a long term lease renewal. Having just moved in 2 months ago, I had a few items that needed repair. I was in very pleasantly surprised to find that every time I reported an issue, the maintenance team not only arrived to inspect, but also repaired the issue within two hours of reporting the issue. This complex is conveniently located between two shopping centers and has easy access to Central Expressway without being so close as to catch all the highway noise. This is a great place to live, if you choose live in an apartment complex. -
Review 52 (2017-04-17 - Rating: 5)
In one and a half years, I have no complaints about Hidden Creek. The location is great. Everything generally works well, I havent needed to contact maintenance at all, no issues with neighbors, parking (even without paying for the covered spots) is never an issue and management is nice (shout-out to Tony).I cannot think of a single issue or hassle in all my time here, which I think is the best praise one can give to an apartment complex. -
Review 53 (2019-04-10 - Rating: 5)
Me and my 5yo daughter have lived here since September 2018 and as of today I have nothing bad to say about this place at all. Like nothing. 0. Improvement - maybe. Having playground for kids would be awesome, there is that. But here we have plenty of good things: its peaceful and quiet, its family friendly, its in the middle of everything, yet you have amazing nature trail right next to us.I love my unit (I am renting 2br/1.5bath with garage), layout is perfect and plenty of space.And management is very responsive - we are talking within an hour in my experience. Same with maintenance - had to request some work twice and in both cases it was done same day within few hours. -
Review 54 (2021-05-11 - Rating: 5)
I highly recommend the services provided by Jennifer Sanchez for anyone looking for experienced, reliable and professional property manager. All of our concerns were met with straightforward answers and our paperwork was explained flawlessly. It really made the entire process pain free and very reassuring. I highly recommend you go see her for your rental needs. -
Review 55 (2021-06-29 - Rating: 4)
I have lived here for several years and despite a few errors from the past, I really like the new management team in place. I had an issue with some service requests that past management ignored however, Enriqueta made some time to listen to my concerns, address them, and get those service requests that Iāve been asking for, done. FINALLY! :) thank you thank you thank you... and Thank you maintenance team for following through. I am definitely renewing my lease now! -
Review 56 (2018-06-28 - Rating: 5)
Weve lived here for a little over 5 years. Very quiet and I have good neighbors. I love being so close to the trails. Overall, its been very good. Marty has been great about repairing things pretty quickly and/or keeping me updated. -
Review 57 (2021-05-11 - Rating: 5)
My wife and I just so happened to pass through this complex during our apartment hunting and we were extremely impressed by all staff and the fact that we were greeted the moment we walked into the office. Jennifer Sanchez was patient with us the entire duration of our visit and seemed very knowledgeable about the complex itself and the industry as a whole. 10/10 -
Review 58 (2021-05-11 - Rating: 5)
Stopped by hidden Creek as my roommate was apartment hunting and the property manager Jennifer went outOf her way to show us around and provided us with a few quotes on different floorplans. The apartment we saw was cute and located by the creek behind the property surrounding a number of trees with a great view. I would have leased there is I wasnt currently in a lease. Girls in the office were all professional and attentive. Big office! -
Review 59 (2020-09-29 - Rating: 4)
Beautiful property. Front office staff was always helpful. The trail behind the complex is beautiful. Prime location, very close to shopping and food. Higher cost, but worth it because of the area in Allen.Due to COVID contact was limited but all of my maint. request were repaired within 1-2 days. We were trying to get a house is why we moved, during move out they made things easy, seamless and were very helpful with all of my questions.My only complaint was the neighbors throughout the property. Unfortunately they were not the nicest, or quietest. -
Review 60 (2019-04-09 - Rating: 5)
Iāve been at Hidden Creek Apartments for 4 months. The floor plans are spacious with a lot of closet/storage space. The location is in a perfect spot close to Dallas, Plano, Mckinney, and Frisco. It is within a wonderful elementary school district. There is easy access to the trail system along the creek that connects to Watters Creek and soon to Legacy Central. The office staff is very helpful and friendly. Although itās a bit of an older complex I would highly recommend it to anyone coming to Allen! -
Review 61 (2021-05-24 - Rating: 5)
Hidden Creek would be an incredible place to call home. The property is beautiful, the grounds are impeccable, and the pool is sparkling. All of the floor plans are well laid out and spacious. Enri was knowledgeable, professional, friendly, and accommodating. She patiently answered all of my questions & thoroughly addressed all of my concerns. Itās rare these days to receive genuine, courteous, 5 star service. Enri delivered above & beyond. I am beyond impressed! -
Review 62 (2018-06-28 - Rating: 5)
Amazing apartments! Most apartments are 3-4 stories high and pack you in like a sardine! These apartments are spacious, beautiful and have walking and biking trails. The staff is very friendly and if anything ever goes wrong maintenance fixes it quickly and effectively! Every other apartment Iāve lived in pails in comparison! -
Review 63 (2021-04-06 - Rating: 5)
I want to give a shout out to Jonathan one of our maintenance crew, he is always on the spot when there is a problem, he has done a wonderful job for us especially during the big winter storm. He was so quick to respond that he managed to keep a lot of water damage to a real minimum!! He does what he says he is going to do when he says he will do it!! Thank you so much Johnathan!!!I want to add that Michael and David have also done work in my apartment and were so courteous and effecient!! They had a list of several items over the last few months that needed attention and went above and beyond to take care of each item!! The whole team really does an amazing job of keeping our complex running smoothly even with all the challenges we have had over the last yearTHANK YOU!!! Michael, David and Johnathon for all of your work!! I really appreciate you guys!!! -
Review 64 (2023-06-04 - Rating: 5)
Love my apartment home!!!! The apartments are beautiful, roomy, and well maintained. Staff is AWESOME! Pebbles and Ashley are so helpful! They get the job done! Thanks Ladies. -
Review 65 (2021-06-23 - Rating: 5)
Such a beautiful property, sidewalk trails all around the property and its right by many businesses. Jonathan Yoder was also such a great help! We had several small issues while living there and they sent Jonathan to fix it, such a quick, friendly worker. Highly recommend living here if you like being near great places to eat or shop, all in walking distance. -
Review 66 (2023-01-25 - Rating: 5)
I move in to an apartment here on February 3rd. The leasing agent, pebbles, has been incredibly helpful. Even helped me figure out my renters insurance and internet. Would definitely reccomend leasing from her. -
Review 67 (2019-12-01 - Rating: 5)
I love living here. Quiet and the grounds are kept nice. I love Shannon she is so so sweet! The manager Tina is kind as well.The apartments are spacious!I would highly recommend!Itās a Hidden Gem!!! -
Review 68 (2021-06-23 - Rating: 5)
Jonathan Yoder is awesome. He is quick and responsive. I had issues with my dishwasher and he showed up just 2 HOURS after my service call. Iāve NEVER had anyone come to help me that quickly. Got my dishwasher up and running in a matter of minutes. 10/10 service. Thanks dude! -
Review 69 (2021-05-14 - Rating: 5)
I moved beach to Texas from NYC and I came across this location. Enri was sooo helpful very informative and gave me one of the best tours Iāve had. She gave me everything I needed to know and pointed out all the great things about this property. I loved the details. I didnāt rent only because I needed a 3 bedroom. I loved the fact that there was a trail connected to the property. A huge thing for me!Keep this one guys sheās great!!! -
Review 70 (2021-11-30 - Rating: 5)
I love it here! Itās quite and the management staff are phenomenal! Donāt let me forget to tell you about maintenance as they always get the job done in a timely manner. I always rave to my friends and family about how great is here. I highly recommend this apartments. -
Review 71 (2021-05-14 - Rating: 5)
I stopped by to view the location and apartment. Jennifer Sanchez was AMAZING! Her upbeat attitude and willingness to show me around with my toddler fussing was great. She offered him a snack and he was good to go! Its not every day someone is willing to deal with a crying child. I give this place a 20 out of 10 rating just for that. -
Review 72 (2019-04-09 - Rating: 5)
I had searched for an apartment for a few months and couldnt find one with large closets and a 2nd bedroom. Then I found Hidden Creek, simply by seeing the property from the street, great location and a very clean, gated community. The closets in both of my bedrooms are huge, the 2nd bathroom is not only large but has an unbelievable amount of storage. The office staff can make or break your leasing experience, regardless of how nice the apartment is. Whenever I call for maintenance, for simple issues, such as an appliance isnt working correctly, the maintenance staff is there, usually the same day. They are all professional, courteous and whenever they enter the apartment, at my request, they leave it clean and even reset the alarm if I ask them to. There are numerous fun events for all residents, all throughout the year. It is a very kid-friendly, safe environment. Although there are 2 children living above me and 1 beside me, I seldom see them and never hear them so the walls are thick too! And no loud parties around like most apartments. There is a beautiful pool and work out center inside the clubhouse so it is safe and a lot of traffic inside and out with tenants so I feel perfectly safe, day and night.I am always afraid of bugs in any apartment, especially being on the first floor and with beautiful greenery all around us. I have not seen ANYTHING in my apartment or even on the patio! And they do offer monthly spraying whenever you want it. Watters Creek is less than 1/4 of a mile south of the apartments, where there are tons of restaurants and shopping, with a beautiful park for children and almost weekly events of some kind. 1/4 of a mile north of us there is even more shopping, restaurants and the best car wash ever!!! I cant imagine I would ever find a nicer apartment and everyone that comes to visit says it is more spacious than their house. I feel very lucky to have stumbled across this jewel. -
Review 73 (2019-04-26 - Rating: 5)
The price is affordable, not to far from the city, and the staff are always friendly and willing to listen and help. I was really surprised regarding how quick the maintenance issues get addressed here. Ive lived here for over a year now and have had only 2 maintenance issues. Both were addressed either that day or next. A lot of people have mentioned Amazon packages not being able to be delivered here, and thats not the case. Amazon can be delivered at this complex. -
Review 74 (2024-06-06 - Rating: 5)
She took out the time to show and help me setup my payment process she was awesome thanks Pebbles -
Review 75 (2021-05-16 - Rating: 5)
The new management has really changed things around here as service requests get completed in very quick time. Shout out to the maintenance staff who do their job very passionately. The front office staff is nice and welcoming. Would have loved to continue here but unfortunately have to move out due to unavailability of 2bhk. -
Review 76 (2021-06-30 - Rating: 5)
Looking for temporary quarters is always such a pain, so its incredibly important to have a supportive, empathetic, and professional leasing consultant. Enriquetta was amazing to work with; she seemed genuinely concerned about my needs, and was very patient with all my questions. The world would be a better place with more people like Enriquetta.The apartments and property were beautiful and well kept. -
Review 77 (2021-06-29 - Rating: 5)
The leasing agent Ms. Enriqueta, was very professional and detailed, she answered all my questions and provided great answeres as we walked around to view the apartment. The landscaping was beautifully and the apartment s are very clean, Enriqueta takes pride in her job, please keep up the good work! -
Review 78 (2021-06-29 - Rating: 5)
What a wonderful experience. I accompanied a friend who is looking for an apartment.The property is landscaped beautifully. We were greeted by a lady named Enriqueta. We walked around to view an apartment. Was happily surprised that these apartments are Very clean. -
Review 79 (2021-02-22 - Rating: 5)
The way that Dayrise, the apartment on/off property staff has turn the Hidden Creek apartments around since being own by Roscoe is night and day. Dayrise was actually on the property following up along with the Aparment staff. The way this apartment complex staff has handle issues thru and after the snow storm was second to none!Special Thanks to the on property emergency maintance. He was extremly prompt, followed up, and new his business like he owned the place!Thank you! -
Review 80 (2021-08-09 - Rating: 5)
Hidden Creek is gorgeous! The management treated us like family during our visits and helped us every step of the touring and applying process. I cant wait to call Hidden Creek home. -
Review 81 (2021-05-25 - Rating: 5)
Enriqueta Rodriguez is such a joy to have around. Sheās always ready to help with a great big smile on her face. Her friendly attitude will immediately welcome you when you walk into the office! -
Review 82 (2021-05-24 - Rating: 5)
I relocating back to Texas and Iād like to thank the the asst. Manager Ms. Enriqueta Rodriquez for her assistance while at the property. She was pleasant informative and very helpful. Iād like to mention that the management team runs and maintain a beautiful property. Cudos to all entire team. -
Review 83 (2021-05-14 - Rating: 5)
The Property Manager Jennifer was so hands-on! She greeted us at the office after our apartment tour with refreshments! Love the energy in the office! Cannot wait to move in!! -
Review 84 (2024-05-01 - Rating: 5)
The office staff is top notch!! The manager Ashley is always so helpful and on top of things! Highly recommend! -
Review 85 (2021-06-22 - Rating: 5)
Jonathan Yoder did a great job and was very polite. I had my hands full and he stopped what he was doing and helped me with my groceries. I was just about to drop them all over the parking lot am he came a running to help me thank you so much Jonathan -
Review 86 (2024-06-20 - Rating: 5)
Staff and maintenance are friendly. Apt is in a great location. I need a two bedroom two bathrooms -
Review 87 (2021-11-19 - Rating: 5)
Shout out to Yesmin one of the best leasing agents I have ever met! She was great help and very realistic with leasing information. I highly recommend coming here. -
Review 88 (2019-05-01 - Rating: 5)
Love hidden creek! The location is spot on and right in the heart of Allen. I have lived here for 6 years and they are pet friendly and affordable :) My daughter loves the double pool and always so much fun in the summers :) -
Review 89 (2019-05-01 - Rating: 5)
It has been almost 2 years we are living in this community. Very good location and near by market place, shopping outlets, parks and walking trail. Apartment is very spacious compare to other places price wise. I am loving this place and great staff and their services. Its very clean and peaceful community.Sanjeev K -
Review 90 (2021-05-25 - Rating: 5)
Toured a 2 bedroom and noticed how well the grounds were kept. Maritza was so sweet and answered our every question. I will most definitely be leasing here once October comes around. -
Review 91 (2019-04-10 - Rating: 5)
Very calm and competitively priced neighborhood in a very good location. Price is unmatched in the area, people are nice, and the area is kept well. Also the few service calls that I have had for the apartment have been answered next day. -
Review 92 (2021-05-16 - Rating: 5)
Today - Friday, I went to view this apartment complex... I was greeted with a welcome and the office was nicely done, smelled great.. Jennifer was awesome just so PROFESSIONAL... She explain everything to me...showed me a very nice apartment in which I would call home, it was perfect for MYSELF.... I would live here in a minute.. Thank you, Jennifer for giving me time to see your property.... I give you the highest stars...Thank you for your time this morning... -
Review 93 (2021-06-22 - Rating: 5)
Enriqueta Rodriquez at Hidden Creek Apartment I have had the pleasure in meeting Enriqueta Rodriques in helping me find a apartment. She awesome, positive and high energy individual. Thank you for being a great person. -
Review 94 (2021-05-15 - Rating: 5)
I just moved in and had such a pleasant experience with the leasing team!!!! From time of inquire to time of signing my lease, they were helpful and made my cross-country move easy and stress free. -
Review 95 (2024-12-07 - Rating: 5)
Allen Masjid(IAAC) is just opposite of that neighborhood -
Review 96 (2021-11-21 - Rating: 5)
I came through to property earlier this week. Yesmin was super friendly, knowledgeable, and patient with my 1000 questions. If I could give her more than 5 stars I would. -
Review 97 (2021-05-17 - Rating: 5)
They have the best maintenance team. Michael in maintenance was fast to solve my issue with the A/C late at night. Very grateful for his service. -
Review 98 (2021-11-19 - Rating: 5)
Iāve been on the search for an apartment and this property is just the best! Yesmin was super helpful!! I had so many questions and Yesmin took the time to answer each one of them and made me feel welcome. Thank you so much Yesmin for all of your help. Highly recommend her if youāre looking into this property -
Review 99 (2021-07-01 - Rating: 5)
I was there today for an application and I saw impressed by professionalism of Enriqueta. Greatest customer service ever. She went the extra mile and I was satisfied by the time I left their office. Great Job!!! -
Review 100 (2019-04-28 - Rating: 5)
This place is great place to live in. We have been living here for more than 3 years now and we find it quiet and comfortable. Staff is very responsive, they are there when you need them. Almost everything to shop is close-by. Prices are reasonable too.. -
Review 101 (2016-04-16 - Rating: 4)
Ive lived at Hidden Creek apartments for 8 years now and will most likely live here at least one more year. I love my floor plan and the location is perfect for me. I consider this home. -
Review 102 (2018-06-28 - Rating: 5)
Great apartment complex! Tickets were always addressed in a timely manner. The staff is friendly and very helpful. I enjoyed my years there as a tenant! -
Review 103 (2021-06-01 - Rating: 5)
I loved working with Enriqueta today who helped maintenance staff by changing my 2 smoke detector batteries today. She is terrific! -
Review 104 (2019-04-10 - Rating: 4)
Ive been here over 2 yrs now. Neighbors are nice. A lot of space for the money. Fast repairs. Quiet little neighborhood. Perfect spot for any one looking for a perfect place to stay. -
Review 105 (2021-05-22 - Rating: 5)
Omg, the manager and the office staff are super nice, I was fortunate to be assisted by Maritza, she is really going to take care of everything you need and providing the best assistance since your first call to the office , the neighborhood is very safe, it is a quiet neighborhood and it is always guarded by the police, honestly if I were you I would not call another place, when this place exists -
Review 106 (2021-06-22 - Rating: 5)
Recently stopped by and spoke to Enriqueta about a tour. She was amazing and answered all my questions. Possible future resident. She is what all leasing agents should strive for. -
Review 107 (2023-09-14 - Rating: 5)
THESE ARE VERY NICE APARTMENTS GIVE PEBBLES A CALL IF YOU ARE LOOKING FOR A GREAT PLACE TO STAY IN A GREAT LOCATION SHE IS THE BEST AND ASHLEY TOOO!!!! -
Review 108 (2024-07-19 - Rating: 5)
Pebbles Leyva and Ashley are the most fun and enthusiastic property employees that I have ever met. -
Review 109 (2021-05-16 - Rating: 5)
Great place, never had a problem. Maintenance is great and efficient especially Michael the maintenance supervisor. I totally recommend this complex to friends and family. -
Review 110 (2021-06-29 - Rating: 5)
Entiqueta was great! She made the move in process seamless! I appreciate how informative she was before and during our move!! Props to her! -
Review 111 (2021-05-16 - Rating: 5)
4 days agoNEWThe property is beautiful, clean, location is great, and maintenence team is amazing. Michael is friendly,reliable and fast. -
Review 112 (2021-06-21 - Rating: 5)
Highly recommend this community. The office staff is always nice, especially Enriqueta, the maintenance team is great and the community is always clean. -
Review 113 (2021-05-16 - Rating: 5)
Very nice property and location! Maintenance is timely, trustworthy and friendly. Michael has been very kind and reliable. -
Review 114 (2021-11-19 - Rating: 5)
Very pleasant experience walking into Hidden Creek in Allen. Yesmin the assistant community manager was awesome and very professional. -
Review 115 (2021-05-04 - Rating: 5)
The maintenance guys R great they do fast and reliable work when working in your apartment, and the office staff is very friendly and helpful. -
Review 116 (2021-05-26 - Rating: 5)
Maintenance team is very good and on time always very helpful. A Special Thanks to David Roman for his good job. -
Review 117 (2022-03-14 - Rating: 5)
Clean, neat, beautiful apartment.Professional, friendly, helpful staff.It is also affordable.Nice neighbors. -
Review 118 (2023-10-12 - Rating: 5)
Super nice staff and great location close to Allen HS and shopping etc... Good restaurants nearby -
Review 119 (2021-11-25 - Rating: 5)
Maritza was so sweet. She answered all my questions and made me feel right at home! -
Review 120 (2021-06-18 - Rating: 5)
The staff here is amazing! Any issue thatās presented they handle quickly! Itās a blessing to see people that truly care! -
Review 121 (2021-06-22 - Rating: 4)
Jonathan Yoder he was awesome and friendly staff member who had help me out fixing my toilet and ceiling fan. -
Review 122 (2021-05-15 - Rating: 5)
I went to look at the Apartments since I have been looking for a home Jennifer made it an amazing experience love location would give it 10 stars if I could -
Review 123 (2022-02-25 - Rating: 5)
Needed dishwasher repair service, had prompt response and washer was repaired, technician was Adam who was very friendly accommodating in this repair -
Review 124 (2021-05-16 - Rating: 5)
The maintenance team is very efficient and fast. Thanks David Roma for your excellent work. -
Review 125 (2021-06-19 - Rating: 5)
The staff here has been super helpful, during the stormarmageddon we had a flood Hidden Creek was totally on top of it. -
Review 126 (2021-06-09 - Rating: 5)
Maritza , thank you very much for your help I like the apartment but didnāt have one downstairs, I will be checking back later with you , thanks again -
Review 127 (2019-04-30 - Rating: 5)
Weāve lived here for almost 5 years, friendly staff and quiet neighborhood! Highly recommend this place! -
Review 128 (2018-07-11 - Rating: 5)
I love living here! its been 3 years. Tony & Marty are great! -
Review 129 (2021-05-19 - Rating: 5)
Beautiful place! Great customer service, thankyou Jennifer you are awesome and super professional!! -
Review 130 (2021-11-23 - Rating: 5)
Adam with maintenance has always been good. And always does great work -
Review 131 (2021-05-16 - Rating: 5)
The new maintenance team are awesome Thanks David Roman for your service -
Review 132 (2021-11-18 - Rating: 5)
Beautiful property with a fantastic leasing staff! Shout out to Maritza and Yesmin! -
Review 133 (2021-05-16 - Rating: 5)
Exellent service and very friendly we are satisfied with his work by David Roman. -
Review 134 (2021-06-22 - Rating: 5)
Jonathan yoder done a great job for me was impressed with his professionalism -
Review 135 (2021-05-16 - Rating: 5)
Very grateful to the service and kindness of the employees but above all to that of David RomƔn -
Review 136 (2021-05-14 - Rating: 5)
Great experience!! I would recommend it every time - David RomƔn -
Review 137 (2021-11-19 - Rating: 5)
Jasmin was so helpful look forward to speaking with you again. -
Review 138 (2021-05-15 - Rating: 5)
I put a service request and in less then 20 minutes the help arriveš thanks to David Roman for the service! -
Review 139 (2021-05-15 - Rating: 5)
Excellent organization and very clean your work thanks David Roman for your attention -
Review 140 (2019-04-09 - Rating: 5)
Been here for almost a year and have no complaints been great -
Review 141 (2021-05-16 - Rating: 5)
Good treatment and excellent service thanks to David Roman -
Review 142 (2019-04-09 - Rating: 5)
The apartments are very safe and the management is helpful -
Review 143 (2021-05-15 - Rating: 5)
I want to thank david roman he was so eficient and fast -
Review 144 (2021-05-16 - Rating: 5)
Jennifer was very helpful and answered all my questions. -
Review 145 (2021-05-16 - Rating: 5)
Thank you David RomƔn for your excellent service. -
Review 146 (2021-05-16 - Rating: 5)
David Roman and Michael Araujo excellent services , recommended šÆ -
Review 147 (2021-05-16 - Rating: 5)
Michael Araujo was so nice and a good employee!!!! -
Review 148 (2021-05-16 - Rating: 5)
Excellent work very pleased with David Roman! -
Review 149 (2024-05-08 - Rating: 5)
Great experience with the staff -
Review 150 (2021-05-16 - Rating: 5)
Great customer service Michael Araujo. -
Review 151 (2018-06-28 - Rating: 5)
Very nice community and staff members. -
Review 152 (2023-05-11 - Rating: 5)
Love the amenities and the staff! -
Review 153 (2021-02-20 - Rating: 5)
Better quality of life for a reasonable cost! -
Review 154 (2021-06-22 - Rating: 5)
Friendly staff! -
Review 155 (2019-08-03 - Rating: 5)
Best place to live -
Review 156 (2025-02-20 - Rating: 5)
Miss Maritza Licea is my friend and promptly resolves any inconvenience. Thank you for everything since she came, we feel more comfortable in the apartments. -
Review 157 (2021-11-19 - Rating: 5)
Very good attention and customer service received by Miss Yesmin. I am delighted that I will be returning when they have availability within my budget. -
Review 158 (2021-05-16 - Rating: 5)
Excellent service, I was delighted with Mr. Michael Araujo, very professional and above all attentive, I recommend him 101% -
Review 159 (2021-05-16 - Rating: 5)
Grateful to Michael for his willingness to do his job, very determined and professional. -
Review 160 (2021-05-17 - Rating: 5)
Michael Araujo!! Very good employee and above all excellent personš -
Review 161 (2021-05-16 - Rating: 5)
Grateful to the staff, especially Michael Araujo, very attentive and always willing to serve you. -
Review 162 (2021-05-15 - Rating: 5)
Grateful for the staff, especially David Roman, very attentive and always willing to serve you. -
Review 163 (2021-05-17 - Rating: 5)
They are very attentive and kind. Tremendous service. Grateful to David RomƔn. -
Review 164 (2021-05-16 - Rating: 5)
Michael AraĆŗjo, a very responsible man in his work and very kind -
Review 165 (2021-05-16 - Rating: 5)
Michael Araujo...Excellent person...responsible and very skilled in his work -
Review 166 (2021-05-16 - Rating: 5)
Good treatment and excellent service from Mr. Michael -
Review 167 (2021-05-14 - Rating: 5)
Excellent service, very attentive, grateful to David Roman. -
Review 168 (2021-05-16 - Rating: 5)
Excellent, very attentive service by Mr. David Roman. -
Review 169 (2021-05-14 - Rating: 5)
Excellent service, Michael Araujos treatment was excellent. -
Review 170 (2021-05-16 - Rating: 5)
Thank you Michael Araujo for your good, very friendly service -
Review 171 (2021-05-16 - Rating: 5)
Excellent work and cervisio Michael araujo -
Review 172 (2021-05-16 - Rating: 5)
Excellent service from Davis Roman -
Review 173 (2021-05-14 - Rating: 5)
Excellent service, good treatment from Michael Araujo -
Review 174 (2021-05-16 - Rating: 5)
David Roman very grateful for the excellent service