Halston on Frankford

Located in Houston, Texas

Address: 3702 Frankford Rd, Dallas, TX 75287, United States

Phone: +1 945-239-2846

Rating: 3.1

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Business centre
Fitness centre
Pets welcome
Swimming pool
LGBTQ+ friendly
Transgender safe space
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-21 - Rating: 5)
Super happy with the administrative staff and team at this complex. Been here a few months, the entire transition with moving in has been a pretty good experience with them. Any and all issues that I’ve had (which are minimum) has been addressed immediately and with care. I’ve recommended this complex to a few people already looking to move to TX. Feel safe, great place to live with a super great front office team.

Review 2 (2024-10-02 - Rating: 5)
Im glad to say that I loved my time living here(16201). I had no issues with parking as I had a garage, thus 3 car spaces. The staff was always helpful, especially Ms. Marytza and Ms. Sandra. It was a pleasure working with you. I had no issues with anyone during my stay as I understand its apartment living. I would lease again. Sad that I had to leave due to change in family dynamics. Spacious home, with updated amenities and large bath tubs. Loved it. Thank you all. Wouldnt hesitate moving back in the future.

Review 3 (2024-12-11 - Rating: 5)
My family and I have lived in this apartment complex for three years now.We had a great experience with the front office, every time we have had an issue I have brought it to their attention and they have fixed it, Sandra is super nice and helpful. We live here peacefully and don’t have any problems. 🫶🏼

Review 4 (2024-09-10 - Rating: 5)
I just moved in sight un-seen from Florida and I am very very happy with my decision. The property staff is very attentive and nice I worked with Camry and the manager Sandra.They have been answering all of my questions in a timely manner. The apartment like any of course has its “quirks” but overrall I am very happy. The amenities are gorgeous and well maintained. There are limited parking spaces near apartments but plenty of parking nonetheless. I got a carport for convenience which I love. Can’t really complain when there is a solution to be had

Review 5 (2024-09-26 - Rating: 5)
Just renewed my lease, so grateful for the office ladies. If theres an issue please take it to the manager or Office they Will fix it!!!!! The ground also look sooo clean now

Review 6 (2024-07-02 - Rating: 5)
Just moved in and I am super satisfied. The staff is fantastic always open to hearing me out an helping me with my issues. Im particularly impressed by their dedication and helpfulness. One of the best things is the convenience of having numerous stores within walking distance.

Review 7 (2024-04-10 - Rating: 5)
The best part of my experience living here has been the maintenance man Alex. He is super courteous and respectful of the living space. He never forgot that we needed a new ceiling fan and as soon as he got the part he fixed it. While it was raining no less. He is the definition of a professional. Thank you Alex!

Review 8 (2024-09-25 - Rating: 5)
I have lived here for over a year and am happy with the property. The office staff and maintenance are helpful and the property is clean.

Review 9 (2024-08-23 - Rating: 5)
Definitely love the improvement of the property that has been done. It’s cleaner and things are finally being taken care of at a promptly time mannered! Management has improved so much!

Review 10 (2023-08-23 - Rating: 5)
This review is specific for Alex the new maintenance man! Huge shout out… he gets things done. Definitely knowledgeable, thorough and has amazing customer service. We have been trying to get a solution to our AC issue for quite a while now and until he arrived, we had lost hope! Tonight is the first night we have any relief. Somebody get that man a raise because he surely deserves it! Great job Alex.

Review 11 (2020-12-10 - Rating: 5)
I moved this apartment from out of state and Rosie was the person that helped me, she made the transition so easy for me! Even when I had to push to my move in date back a couple times she was still so understanding and gracious. The apartment itself was nice although there’s a few things I’d like to be different; However as far as customer service goes this place is fantastic and I’m very happy with the tradition

Review 12 (2017-07-12 - Rating: 5)
I live here and really like it here. Any time weve had a maintenance issue, Bud and his maintenance team are quick to resolution and incredibly helpful. The office staff, especially Marisol, are prompt to follow up, responsive, and very helpful. I havent lived in a complex Ive enjoyed near as much. The quality and style of the apartments are just as nice as the staff. Would highly recommend.

Review 13 (2023-05-17 - Rating: 5)
My experience at Halston On Frankford with Iris has been instrumental ! Shes very positive & upbeat. This is definitely an apartment community I would recommend to my family and friends! Iris is impressively knowledgeable of the area, and she was especially helpful, courteous ! She answered all of my questions and concerns and made the leasing process as smooth as possible! Thanks so much Iris! Pleasure working with you.

Review 14 (2024-08-22 - Rating: 5)
Had an excellent experience with move in! The office is really friendly and helpful always so welcoming.

Review 15 (2019-10-10 - Rating: 5)
Love, love, love this beautiful property! It has plenty of space for my family and I. The gym is a very accommodating feature. No complaints so far and I have yet to see experience anything bad about this property. The staff is amazing, especially the assistant manager. She is very understanding and helpful. Best apartment complex I’ve lived so far!

Review 16 (2024-07-25 - Rating: 5)
Have had an excellent experience with move in, this place is nice, and clean! Marytza has been so friendly and helpful every time I’ve had a request she’s came through.

Review 17 (2018-03-01 - Rating: 5)
I’ve moved to Advenir in October of 2017; my stay here has been enjoyable & pleasant. The complex is centralized and located for great access to shopping, food, & entertainment. The move in process was simple & well informed. The Staff went above and beyond expectations providing me with multiple options & addressing each concern with knowledgeable answers. In the past four months of living here I have noticed how well the grounds are taken care of, landscapers regularly make visits keeping the place looking clean & fresh. The apartments themselves are well maintained as maintenance is quick to respond to any needs. The community has a safe relaxed feel and in my experience, has been a quiet & peaceful atmosphere. As someone that has spent over fifteen years in customer relations I have to give praise to Marisol & Amber who have both shown exceptional & outstanding professionalism, they’ve addressed all needs quickly and with efficiency. I would give all considering moving-in, the recommendation to call Advenir at Frankford Springs home.

Review 18 (2022-04-01 - Rating: 5)
Finally spoke with the new manager Iris, she took care of me and is addressing all issues. Thanks for all your helpMaintenance took care of everything and also order the things they couldn’t fix. Couldn’t be happier. Thanks Iris, Sandra and all involved in getting me squared away. New maintenance is awesome!Best,Been a lot better since new manager Iris has come. No complaints

Review 19 (2018-05-03 - Rating: 5)
This apartment complex is a blessing. Beautiful pool and spacious units. On top of the exquisite landscape the staff was amazing. They were gracious, flexible, and a pleasure to deal with. If you dont fall in love with this place by the time you leave you really need to re-evaluate your values, because this is the best apartment experience Ive had. Ever.

Review 20 (2024-08-22 - Rating: 5)
Love how much everything has improved! It’s a lot cleaner and things have been taken care of! Amazing team!

Review 21 (2022-03-17 - Rating: 5)
Have been leaving here for a couple of years, and ever since new management, wow its the best place to live. They have fixed all the issues I had before. Staff is great especially Sandra Aguilar, really nice person, and easy to talk to to.

Review 22 (2018-06-09 - Rating: 5)
We have lived here for about 9 months. Amazing place. The staff is so awesome. Their kindness wants me to continue living here. Maintenance is awesome. When I put a work order In and by the time i get home from work, its completed.Morgan, Alexis and Ashley, really make residents feels welcome. they are very professional, caring and understanding staff. Always putting their residents first!!!I have recommended this amazing complex to friends.

Review 23 (2021-04-16 - Rating: 5)
If I could give 10 stars, I would. Not only is the property beautiful and classically built and the floor plan designs are like no other, the entire office staff is the icing on the cake. Lolita and Irene are the most professional, savey and real management team ever. I dont remember the names of the other staff but they are awesome 😎 also! During the most difficult time of my life, they treated me like I am worth a million dollars, not some bomb. They worked with me and my husband through our trials and celebrated with us when we came through!! I love them and Halston on Frankford!

Review 24 (2018-10-09 - Rating: 4)
I lived here for a year and I loved the place, Maintenance staff are so helpful and response in a timely manner, office staff are nice and welcoming, Also take time to explain or solve a problem, besides one (Naomi) who had a bad attitude. Alexis and her manger was so helpful. its a great place to live. Could have lived here longer but had to relocate. consider it, Good Luck.

Review 25 (2023-08-03 - Rating: 5)
Im really loving the new manager, Kayla because she is so on top of everything. Since she has gotten here this place has gotten better and better. Im excited about the new security team they hired and like that we have professionals to patrol our complex!

Review 26 (2019-10-19 - Rating: 5)
I came in looking for options since my lease is almost up. The staff was really friendly and helpful, Jasmine was AWESOME answering all my questions and gave me a tour of the property. Finding a new place can be stressful, but she made it easier showing me options and working around what I’m looking for to best fit my budget and needs. This property will definitely be my first option

Review 27 (2019-09-15 - Rating: 5)
I have been living here for a few months now have yet to have any bad experience. The staff are extremely helpful and attentive to all my needs. I’m very happy with the layout of my apartment and the grounds are well taken care of. I recommend this complex for anyone looking for a safe and affordable apartment.

Review 28 (2017-10-19 - Rating: 4)
Love the office staff. Amber was very friendly. She worked with me in a very tight pinch. Morgan the manager was also great and worked with me. Their maintenance staff very professional and nice. My dog is in love with Bud the maintenance man. Which brings me to the end. Very dog friendly place. Thanks yall love my new home.

Review 29 (2018-03-12 - Rating: 5)
I absolutely love these apartments. I have stayed in the few apartments before this in I never renewed my lease with them. But with frankford springs I love it here its quite the neighbors are respectful it is good customer service in the office. the maintenance team is great about fixing things on time. MarSelah (maybe how you spell her name) is one of the front girls. she is great always smiling always willing to help very professional i absolutely adore her.

Review 30 (2019-08-10 - Rating: 5)
Bud the maintenance tech @ Frankford is definitely an asset to the advenir staff. He is very punctual and has been able to fix a plethora of our maintenance incidents. I will be honest, when my family first moved into our apartment a year ago, the place was not ready at all. We had to put in all type of request, and Bud being a great tech assured us that everything will be taken care of. He is a sole reason that we renewed out lease, because we know for a fact that we can depend on Bud to fix everything in this needy unit.

Review 31 (2023-03-18 - Rating: 5)
As an Apartment Locator I work with a ton of leasing professionals throughout the year and I want to give a quick shout out to Kayla! Extremely quick to get back to me, kind and very helpful! I hope to refer many more clients to her this year!

Review 32 (2019-10-17 - Rating: 5)
I came in looking for an apartment after being referred here by Mark, and was given a tour by Jasmine. Jasmine went above and beyond to help me find the perfect apartment. The property is very well maintained, the pool is phenomenal, and the facility itself is very beautiful. I can not wait to move in when my lease is over!!

Review 33 (2023-02-07 - Rating: 5)
Halston on Frankford are the nicest I apartment I lived in. Thank you, Iris and your team, for always fixing the issues I had in the past. The staff is friendly, and the apartments are affordable. I do recommended it.

Review 34 (2018-05-16 - Rating: 5)
Love this apartment so much! Went in looking for a 2 bedroom and got a tour of the amenities and a model apartment and i instantly fell in love! I immediately applied and signed my lease! Cant wait to move in! Alexis G was amazing, she truly made this a super easy and enjoyable experience.

Review 35 (2021-06-23 - Rating: 4)
I moved from Houston 4 yrs ago and lived in a 2/2 with garage under old name of Advenir. My husband got sick and passed away. I had just renewed my lease. I had neighbors move in with serious drug issues and strange people hanging around at all times. Mgmt told me I could break my lease and move due to this then she turned me over to a credit bureau. Hopefully the new owners treat their tenants better because the apts are great.

Review 36 (2018-05-22 - Rating: 5)
Bud was great at addressing all my maintenance needs. He was prompt, efficient, thorough and professional. He followed all directions addressed in the work order I placed online in regard to communications. He respectfully called ahead of time to verify the information and to confirm his arrival time. Bud was not only helpful but super friendly as well. His co-worker seemed to be training under him and I noticed how he lead the training with safety first, explaining step by step the procedure he was going to be doing in efforts to keep not only his coworker safe but I the tenant as well. Although the lighting issue will need to be replaced at another time, he talked me through the next steps of the process and gave me a reasonable timeline for completion. I am very impressed and thankful for their efforts here today.

Review 37 (2024-04-07 - Rating: 5)
Sandra has great customer service she was very friendly and made me feel very comfortable i Will be submiting My application tonight beautiful property as well

Review 38 (2018-07-31 - Rating: 5)
Bud and his team are hands down the best maintenance team. He leads by example and works hard non stop. We renewed our lease here because of his hospitality and work ethic. Staff at welcome center is also very good and accommodating!

Review 39 (2018-05-30 - Rating: 5)
Morgan, the sweet lady that works in the front office, was absolutely phenomenal with helping us through the process of moving in. Besides her giving us a tour, she was very sweet and made our decision to move in a no-brainer. We are happily moved in and this place gets an easy 5 stars. Highly recommend!!

Review 40 (2022-06-21 - Rating: 5)
Put in an emergency request and it was completed that following morning. Grateful it was fixed fast because it’s my first time in an apt and I was freaking out. Thank you to this wonderful property for making me feel comfortable.

Review 41 (2018-04-18 - Rating: 5)
So I tried applying for their beautiful 3 bedroom apartment and even though I didnt get it, the rep Ashley did everything she could and was very patient with me to try to getc us approved. She was friendly, enthusiastic and extremely helpful. Just for all her effort I would still recommend this place to anybody.

Review 42 (2023-05-26 - Rating: 5)
I’ve been here for 3 years now transferring to a new unit the team definitely was able to assist me with my transfer and made sure I got exactly what I needed I love my home Ciara walked the unit with me and guided me thru the process definitely recommend again

Review 43 (2018-04-22 - Rating: 5)
Apartment complexes come a dime a dozen, and it takes special staff to keep residents happy. I would like to acknowledge Amber Brumley as she really keeps the leasing office together. Amber wears a lot of hats In office. When a call is made she responds promptly, and has a welcoming and positive attitude. Thank you Amber for all that you do!

Review 44 (2019-11-15 - Rating: 5)
I am a current resident. I love the office staff. The managers are wonderful! Even Maintenence is awesome! Bud and Lucy are so friendly and make the environment a great place to live! I would give 10 stars if I could 😊

Review 45 (2022-03-15 - Rating: 5)
I have been here since 2020 and with the new office staff my work orders are getting done quickly , the property look clean and the staff is friendly. Im so happy the gate are finally closed.Koodoos for the new staff and the new property manager iris.

Review 46 (2019-09-18 - Rating: 5)
Bud Reynolds & HIS staff is my favorite part of living here. Work orders I request are always done in a timely manner and I see him smiling at me around the community more than I see the office staff. Shout out to Bud & all of his hard work! You are appreciated!!!

Review 47 (2022-08-07 - Rating: 5)
Great job also very quick response. Air feels better and sink is in place. I really appreciate the new focus and effort from Iris, and new and improved team! Definitely a turnaround

Review 48 (2019-10-17 - Rating: 5)
My experience visiting the property was very good, the property itself is really beautiful. The service I received from the leasing agent was even better! Jasmine Ferretiz was so helpful and she was able to answer all the question I had about the property. 5 stars for Jasmine!

Review 49 (2017-12-22 - Rating: 5)
I absolutely love the way Amber B. Helped me, she went over and beyond to make sure I was comfortable and happy with my new apt. If you need help with anything ask for Amber B. She’s the best!!! And she will help you find exactly what youre looking for.

Review 50 (2024-08-22 - Rating: 5)
The apartments are really nice, great place to live at.

Review 51 (2019-10-01 - Rating: 5)
I have lived on this property for almost 9 years and I think the maintenance men, especially Bud does such a great job!! He is very professional and efficient and always has a smile on his face. Thank you Bud!!

Review 52 (2021-07-12 - Rating: 5)
The office staff is amazing and helpful, Lolita and helped me make my apartment into a home for me, and I dont seem to have any issues getting my work orders done in a timely manner. I love it here.

Review 53 (2021-07-20 - Rating: 5)
Irene garcia has been great with assisting me and my wife! She has been quick to help me with any questions I might have! She welcomed us with an excellent tour and clear understanding of how everything works around here.If you are looking for someone to help you be sure to ask for Irene!

Review 54 (2019-10-19 - Rating: 5)
This is by far my favorite gym I have came across since I’ve lived here in the past 5 years. The service and respect from everybody on the staff is amazing, the pools are beautiful, and I’ve never had a problem here , I look forward to coming here every week.

Review 55 (2023-08-03 - Rating: 5)
Excited about the power washing that has began throughout the community. Seeing a lot of great changes since new manager started.

Review 56 (2021-06-11 - Rating: 5)
Dee boy, Willie, & Ben always come and fix my work orders the next day! The are always respectful, and handle things within a timely manner. Great maintenance team !

Review 57 (2021-07-10 - Rating: 5)
The Halston on Frankford is a great place to live! I have enjoyed my time here. The staff is awesome! Every time I have had a problem, it was resolved as soon as I asked. I highly recommend this complex!

Review 58 (2019-11-14 - Rating: 5)
I have just moved into my very first apartment and I super excited.. I was so scared at first because I have never had my own apartment I was told about this apartment and I couldn’t be happier it’s quite, it’s spacious and I just love it.. Jasmine in the office was very helpful and made sure I had everything I needed the maintenance guy came and fixed my electrical outlet and put everything back as it was :) thank you.. I love my new place..

Review 59 (2019-10-19 - Rating: 5)
The staff here is very professional. Jazz is wonder to work with and very knowledgeable with a personality to match, the community is lovely and has a very homely feel. Can’t wait to move in!

Review 60 (2019-10-16 - Rating: 5)
This place is amazing and you would love it too. You get nice apartments and you get to go to a nice and beautiful pool with a grill and a bon Fire. And nice little fields your kids can play so you make sure you move in now and you won’t regret it.

Review 61 (2019-10-19 - Rating: 5)
I started looking for apartments recently as a recent graduate, when I reached out to this complex the staff were friendly and informative about the leasing process. Amenities are nice, prices are reasonable and I am looking forward to moving in at the end of this month.

Review 62 (2020-03-05 - Rating: 5)
Jasmine was very helpful with helping me find a new home. She was vert patient and looked for what was best for me. I really recommend her to everyone looking for an apartment.

Review 63 (2018-05-04 - Rating: 5)
Love this place! Staff is amazing, the people here are friendly. Couldn’t be more pleased with how smoothly everything went. Highly recommend you to see for yourself. If you’re looking for a new place to live don’t count this place out. Come and see for yourself!!

Review 64 (2019-09-17 - Rating: 5)
I have been here over 5 years. Maintenance is great! Bud and team always respond quickly and makes sure I am satisfied with the work.

Review 65 (2022-03-15 - Rating: 5)
The apartments are good and since it’s a new staff everything is getting completed quickly . The people in the office are nice and they help me with everything I needed .

Review 66 (2021-07-10 - Rating: 5)
I had a fun and professional experience, is rare to get both! They didn’t have what I was looking for but will definitely be coming back. Looking forward to seeing the finish renovations!

Review 67 (2018-06-02 - Rating: 5)
The ladies in the office were just great! Alexis and Noemi were amazing! I am a picky person and they were very patient with me. I would highly recommend!

Review 68 (2023-11-16 - Rating: 4)
Excellent feedback on with service call. Lately has been very good. Keep the good job guys thank you.

Review 69 (2023-06-01 - Rating: 5)
Ciara was great! She went the extra mile to show me and my son an apartment at closing time.

Review 70 (2019-10-27 - Rating: 5)
It is a very good apartment. And the staff is great especially Jazz I always see her working her hardest.

Review 71 (2023-06-09 - Rating: 5)
Ciara - was super helpful and gave the best customer service EVER! Awesome and positive energy! Amazing!

Review 72 (2022-03-16 - Rating: 5)
Very helpful and friendly staff. I recommend leasing here especially if you like to work out. The fitness facilities are amazing.

Review 73 (2017-10-19 - Rating: 5)
The office staff and maintenance staff are awesome. Everyone is so friendly even the neighbors. And animal friendly as well. Would recommend to anyone!

Review 74 (2022-06-27 - Rating: 5)
The girls at the office are wonderful their customer service is the best .I like the fact that as soon as i came in to the office to put a workorder in maintenance came over too fix it the same day.

Review 75 (2023-09-08 - Rating: 5)
S/o to Cinthia for making my move in super easy and understanding ! She was such a great help…

Review 76 (2023-03-22 - Rating: 5)
Completely remodeled apartments very modern, very good service. Happy to live here 👏

Review 77 (2019-10-09 - Rating: 5)
I toured here recently and it was wonderful! Ciera showed me around and was so friendly and welcoming. This place feels just like home!

Review 78 (2017-12-31 - Rating: 5)
Came to be with my son due to unfortunate circumstances and to bring in the New years.I must commend ms MORGAN here...THANK YOU THANK YOU THANK YOU for ALL the immediate solutions, the wonderful help and the awesome patience and understanding you provided for my son these passed few days. THANK YOU

Review 79 (2022-08-25 - Rating: 4)
The broken plate of the washroom have not been fixed yet because the engineer told me He will be back after he has gotten the new plate, but i have not heard from him.

Review 80 (2018-06-16 - Rating: 5)
Front office staff is nice and welcoming, never had an issue with them. Quick turn around time with repairs on my end.

Review 81 (2018-11-28 - Rating: 5)
These apartments are really cute, and the ladies in the office are wonderful! They make everything very easy!

Review 82 (2021-08-27 - Rating: 5)
The staff here is so wonderful....I came in for a tour and they were so helpful. I met with Irene and she walked me through everything!