Grace Woods

Photo of Grace Woods

Located in Houston, Texas

Address: 3209 S I-35 Frontage Rd, Austin, TX 78741, United States

Phone: +1 512-253-8820

Rating: 3.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    I have lived at Grace Woods Apartments for over 2 and half years and I enjoyed my stay. The community is beautiful, peaceful, and well-maintained. The team is absolutely fantastic. Zack and Louisa have always been responsive, friendly, and genuinely care about the residents. Maintenance requests are handled promptly, and any concerns are addressed right away.

  • Review 2 (2024-04-08 - Rating: 5)

    I am enjoying my apartment. Moved here a few months ago, apartment manager Griselda was very helpful and the move in was easy breezy…The complex is well kept, Maintenance guys are continuously on site And keeping up with the property. The maintenance guy, Mario has been a great help as well. 👍🏾👍🏾👍🏾👍🏾👍🏾

  • Review 3 (2024-12-19 - Rating: 5)

    I been living in Grace Woods for almost 6 years, and the main reason I stayed all this time is Griselda apartment complex manager. She is the most hard working woman, also supportive and the reason we all can feel safe and in family at this community. Now I’m starting my own family and I have to move out, but I will definitely mias Grace Woods team.

  • Review 4 (2025-01-09 - Rating: 5)

    I lived in for a total of 10 years . From 2008-2012 and 2019 - 2025 . They always made new and cool upgrades. (Alarm system, keyless locks, new ac/heat thermostats.etc) . Maintance is a + . Good Maintance is the one thing I look for when searching for a place to live . They Always come quickly after making a Maintance request. Rent is fairly inexpensive. And NO bugs lol . Also location was awesome . I def recommend it for those on the fence.

  • Review 5 (2024-09-06 - Rating: 5)

    The staff here is absolutely fantastic. Gigi, Zach, and Louisa have always been very helpful and accommodating, regardless of the situation. The complex is well kept, and the maintenance team is always quick to resolve any issues.

  • Review 6 (2024-11-18 - Rating: 5)

    Luisa is absolutely the sweetest person! Was super patient and helpful. I couldn’t have asked for a better person to help me move.

  • Review 7 (2024-03-18 - Rating: 5)

    I’m going on 3 years living here and I really enjoy the complex and location. I have referred 3 other people and they’re now living here and also enjoy their experience. The office staff, especially Gigi are awesome & always help me with my needs. The maintenance crew are also great, especially Mario who gets the job done quickly. Great job Grace Woods team, keep up the good work.

  • Review 8 (2025-01-16 - Rating: 4)

    Louisa Murray is a very nice lady to work with, she shows you every thing you need to know• I appreciate doing business with she• thank you it is godwin

  • Review 9 (2024-12-13 - Rating: 5)

    Louisa M. at Grace Woods Apartments is the greatest!...She was very professional, polite and very responsive to my questions. She made moving in a snap.

  • Review 10 (2024-08-02 - Rating: 5)

    We rented here off and on for 10 years. Thank you Gigi and Louisa for everything!! You ladies are the best and I’ll miss popping in to chat. Thanks to Zack also for assisting me w questions.It is an older complex but I never had issues w maintenance or work orders.It was close to our jobs which was a nice commute (5-10 mins) Close to entertainment (Moody Center/Movie theaters) and shopping (H-E-B/Walmart).

  • Review 11 (2021-02-10 - Rating: 5)

    Even on a cold days Grace Woods still looks great! The pool always looks so refreshing and inviting! A pleasant hide away from the city and where I enjoy living! Going on 8 years!!

  • Review 12 (2024-04-02 - Rating: 5)

    I just recently moved into Grace Woods and have lived all over the USA. I found that this was the easiest transition ever! I worked with Griselda the apartment manager and she was the best manager ever and has been truly amazing to work with…the process was so smooth…. she made everything seamless! Love Grace Woods and The team at Grace Woods!

  • Review 13 (2024-05-24 - Rating: 4)

    I lived here my last year in Austin as a Graduate student at UT. From start (applying to the apartment) to finish (moving out), management was incredibly helpful, receptive, and easy to communicate with. I never had any issues, and whenever I did they were quick to assist. Maintennance is swift and effective in their work -- if you are not happy with the quality of their work they are quick to return and amend the issue. The complex was quiet, offering a mix of all kinds of different lifestyles. The trash never overflooded and I had no issues with noise.The only part of my stay that I disliked was being right next to the highway, but thats more of a personal preference than anything to do with the complex itself.I rarely take the time to ever do any of these reviews, but ive lived in a lot of apartments and this one was one of the best (management wise) that Id lived in.

  • Review 14 (2024-02-12 - Rating: 5)

    I walked into Grace Woods Apartments looking for a new place to live. Louisa Murray approached me with welcome arms. I told her what I was looking for and she went above and beyond on our tour. She is perfect and she is my number one. She gave excellent customer service. Thank you Louisa for all your help. Grace woods is the place to live.

  • Review 15 (2023-11-01 - Rating: 5)

    Grace Woods is the best place Ive lived in my adult life. The apartments are clean and well maintained, the complex is beautiful and full of trees, the amenities are stellar, and best of all the office staff are always kind and helpful. GG, Zach, and Jessica are always available when you need them and promptly resolve even the most complicated issues. The maintenance staff almost always resolve maintenance requests same day and they are kind and friendly. Ive lived here almost five years now and will stay here as long as I possibly can. I highly recommend moving here!

  • Review 16 (2024-04-26 - Rating: 5)

    All the staff memebers were so friendly thank you to Louisa who helped me! and went beyond and above during our tour i am a first timer renting a apartment. I felt so welcome here and wanted. I never felt so rushed thank you for taking your time with me. I am ready to begin my new journey.

  • Review 17 (2023-03-28 - Rating: 5)

    Grace Woods has been home sweet home for me and my pup for the last year And a half. I can’t say enough about how perfect our little apartment was for us.The interiors are spacious and the big windows bring in a bunch of natural light. If you can spring for one, Grace Woods has apartments with yards and they are ginormous! My dog loved squirrel-gazing out there for hours. Also, my apartment had a fireplace that felt really homey and was perfect for hunkering down next to during the last Austin freeze.The two pools are really nice and the grounds throughout the community are kept up with well. They have several on-site laundry facilities that make it easy to get some laundry done when everybody and their mother are trying to do theirs all at the same time on Sundays. The leasing staff and managers are really sweet and accommodating. My neighbors were awesome and all the residents I’ve met there have been really cool.And I suppose MOST importantly, the rent is super affordable compared to everywhere else in the area.

  • Review 18 (2023-09-29 - Rating: 5)

    Ive lived at Grace Woods for about two years now. I love all of the beautiful trees in the neighborhood and the proximity to the cute park across the street. Its very dog friendly and my pup has made a lot of friends while weve lived here. My work orders are done in a decent time and the office staff is always polite when I pop in with questions.

  • Review 19 (2024-10-23 - Rating: 5)

    Louisa was incredible throughout the whole process. Grace woods is as professional and helpful as it gets

  • Review 20 (2022-06-14 - Rating: 5)

    Grace Woods took a chance on me since they never met me in person, and I am originally from out of state. I have had all good experiences with them before living there, during, and after. They were prompt whenever I had a service request, the apartment was clean and comfortable. I especially loved the package hub. I really liked the abundance of trees on the property - it felt so cozy since even though it’s so close to the highway - a nice little retreat. The property is also very conveniently located. My moveout process went well, and they were more than fair when it came to me getting my security deposit back. If I ever move back to Austin, I will definitely consider living at Grace Woods again. The staff are very professional and friendly, and great at responding in a timely fashion. Thank you Griselda, Aida, and Louisa.

  • Review 21 (2022-12-10 - Rating: 5)

    Update pt.2: We moved to a bigger unit in the Grace Woods apartment complex and Louisa did the most FANTASTIC JOB of making our move as painless and smooth as possible!! I had a million questions about everything and asked the same questions multiple times throughout the move and she answered all of them in detail every time! SERIOUSLY, THIS TEAM IS FANTASTIC! I consider the entire office my friends, not just apartment leasing staff!!Update: Words can not describe how kind, thoughtful, and genuinely patient the Grace Woods team is! Not only are they the most understanding and kind apartment staff Ive ever had the pleasure of working with but they also treat each one of the tenants as human beings and I believe that they genuinely care and take pride in their jobs! Its always a pleasure to stop by and say hello when Im getting a package or out for a walk around the beautifully landscaped apartment complex!The best apartment Ive ever lived in! The location is super convenient right next to the highway, all units are kept up really well, and the laundry and gym facilities are always kept clean as well! Moving to a huge city from a small town was honestly terrifying but Louisa Murray made everything go as smoothly as they could! Im so happy to call this apartment my home and hope to stay for years to come!

  • Review 22 (2022-07-13 - Rating: 5)

    I had to find a new place to live in less than a month, and I couldn’t be happier with Grace Woods! The location is perfect, the neighborhood and property is very quiet, and the apartments are well taken care of. You can tell the property managers really care about building a sense of community and customer service. Louisa helped me out with my leasing process, and within a few days, I had my keys in hand! She was very attentive, helpful and made sure I was able to find the perfect place despite the quick turnaround. I’ve been here for two weeks and I couldn’t be happier!

  • Review 23 (2023-06-16 - Rating: 5)

    First I want to start off by saying, Louisa and the rest of the management here at GW are beyond fantastic. They’re kind, courteous, understanding, and beyond helpful. I don’t know where I’d be at the moment with out Lousia. The units themselves are also amazing. Beautiful flooring, nice kitchenware, a beautiful property, and amazing neighbors. I just recently signed for my 3rd time and really can’t imagine myself anywhere else. You can’t beat the hospitality that Grace Woods brings. Thank you Gigi, Louisa, and the rest of the management team. You guys are the best!

  • Review 24 (2021-12-22 - Rating: 4)

    UPDATE 2021: Ive been living here for almost three years already- longest place Ive ever been! The experience has been good for the most part, the location has been so ideal and Im grateful its in a quiet community. It isnt always perfect, and Ive had some minor inconveniences in the years that Ive been at Grace Woods, but I do appreciate that the staff/management have always been really communicative when there are issues that are urgent. They are always very helpful if I do need their help. I always enjoy talking with Gigi the leasing manager and have had help from their staff, Aida from time to time when I do drop by to visit. So thank you for all that you do!--It was stressful finding a place in a timely manner for work relocation in Austin. However, I managed to find Grace Woods and it has been a blessing! Oscar helped me smoothly navigate through the process via phone/email. Oscar was really prompt with email responses and had been extremely helpful/welcoming since I arrived! He never hesitates to help whenever you have questions/concerns.Grace woods is by the highway, and the place is really a steal for the price. It’s right by lady bird lake, and close to downtown where everything is happening. It’s quiet at night and my neighbors are really friendly. My unit is nicely furnished and clean. The only recommendation I have would be having the laundry room and machines cleaned/tidied up a bit. Thank you Grace woods and to Oscar for helping with my transition thus far!

  • Review 25 (2022-02-12 - Rating: 5)

    Grace woods is a great place to live! Great location right off highway and very well kept area. The office staff, in particular Louisa Murray the assistant manager, was so very helpful and knowledgeable. There wasn’t a question or issue she didn’t promptly address. Her friendliness always paired with a smile made us feel right at home. Thank you Louisa for all you do!

  • Review 26 (2024-07-13 - Rating: 5)

    A very welcoming staff. Very helpful. Great energy. Easiest move I’ve ever made so happy I signed the lease. Louisa is amazing !!

  • Review 27 (2020-03-31 - Rating: 5)

    I lived at Grace Woods for a little over a year and i have no complaints. The location and price is unbeatable! I’ve never had issues with maintenance requests because they’ve always been taken care of promptly.Gigi’s (Property Manager) and Louisa’s bedside mannerisms are second to none. They are great in what they do! I would recommend on trying to catch them while they’re free since I’ve only ever interacted with them.This is definitely the hotspot for budgeting students/families. You get your money’s worth and the apartment finishes are quite nice.Thank you, Grace Woods management for a great living experience!

  • Review 28 (2021-12-03 - Rating: 5)

    My family and I are looking to move and this complex was recommended by a friend who lives there. I am so glad that I took their advice. I was given a tour by Louisa Murray and let me tell you I was so impressed she was so sweet and it felt like we have know each other for years. She was very knowledgeable and made me feel right at home. She was not pushy and did not make me feel rushed. I felt right at home. I wait to bring my husband back for another tour. I would highly recommend anyone looking to move to check this complex out and ask for Louisa.

  • Review 29 (2023-06-07 - Rating: 5)

    Zack was my leasing agent, he made the move in process so smooth and simple! A very helpful guy and super good at his job. And shout out to maintenance as well, my new apartment was beautifully made ready for me when I moved in.

  • Review 30 (2023-07-01 - Rating: 5)

    I lived at Grace Woods for over two years and absolutely loved it! Louisa and GG were always very friendly and attentive, making sure I had the best living situation possible. Beautiful property and great staff!

  • Review 31 (2022-02-26 - Rating: 5)

    I came over to visit a friend here at Grace Woods Apartments and I loved the lay out of her unit. The property is well kept. The Amazon Hub locker is a big plus for me. Great location near by everything you need. The Assistant Manager Louisa Murray was very helpful on providing me some information I need to know to lease here in the future. Her customer service is right on point. I will be leasing here in the fall. Thank you Louisa for all your help.

  • Review 32 (2023-01-24 - Rating: 5)

    I am very grateful for all the professional support, with high quality care. A thousand and thousand thanks for all the advice and counsel to make possible this incredible achievement in my life. Despite the many problems that arose, they were always attentive to my process, they are attentive to listen to any doubts and concerns and never gave up so that I could get this new apartment. God bless the lives of each and every one of the professional employees who give me a warm and friendly welcome.

  • Review 33 (2024-11-18 - Rating: 5)

    Louisa was absolutely wonderful and helped us through the process so patiently

  • Review 34 (2022-03-04 - Rating: 5)

    I have lived here for 6 years now, and this place is amazing. Not only is it close to downtown by car, but there is a bus stop right outside the back gate which will take you downtown as well. The staff has always been great when it comes to getting work orders done for repairs as well! Special shout outs to the amazing Louisa at the front office for always being great with regards to any help we need. Would recommend highly! Plus has a great pool.

  • Review 35 (2022-02-11 - Rating: 5)

    Nice and Affordable!!Stayed here an year. My one bedroom apartment was newly painted and spacious. The staff is really supportive and maintenance is prompt. Loved the exclusive Amazon hub. Also the community app is very helpful.

  • Review 36 (2022-11-08 - Rating: 5)

    Been in this spot 5 years and really hate to leave. The staff is super awesome. Never had any problems. The two that I did have were resolved quickly! Everyone that lives here is super nice. Can’t stress enough how awesome GiGi and her staff are! Close to downtown, which is convenient. If inwasnt moving out of state, I’d probably never leave this place. 10/10 highly recommend.

  • Review 37 (2023-02-21 - Rating: 5)

    Louisa was so helpful and made the whole process from inquiring information to applying to signing the lease on move in day super easy and stress free! She throughly answered any questions I had and made me feel very comfortable and confident in my decision. I really appreciated her help and probably made my experience the most relaxed and easiest move in process I’ve ever had. Thank you Louisa!

  • Review 38 (2019-03-07 - Rating: 5)

    The people here are great from the staff to the residents, everyone is super friendly. Maintenance has been awesome a big shout out to Nick! since he came on board the property is looking better and better not to mention all of my issues has been fixed immediately.Just used the grill for dinner the other night by the gazebo and it was super nice. My apartment is not upgraded but i definitely look in to one when my lease is over.

  • Review 39 (2021-11-26 - Rating: 5)

    Hi there, from the first time I came to this apartment complex Grace Woods, the ladies in the office were fabulously, 💥wonderful and helpful. They have been kind and courteous and informative👏🏽😁. The whole time I’ve been here. They always help me when I call with any issue. I am super thankful for the peace and serenity I found at this complex. It is truly home to me.A big shout out to Aida! Gigi! Louisa! 🤗🦋They are the ones that make all this happen!Thank you . 🙏🏽

  • Review 40 (2024-09-04 - Rating: 5)

    The staff is great and Gigi, the property manager, is incredibly helpful and flexible when working with you to get issues resolved

  • Review 41 (2021-12-05 - Rating: 5)

    My tour experience of these apartments were superb. The floor plan was the perfect size, the appliances were well kept and the countertops were stylish. Louisa was the perfect tour guide, very cheerful while being very knowledgeable of the apartment complex and the surrounding area. This is certainly a place to put on my top 5 apartment complexes to live in.

  • Review 42 (2024-10-17 - Rating: 5)

    I really appreciate the hardwork and patience that Louisa showed during this experience. Thank you so much

  • Review 43 (2021-11-16 - Rating: 5)

    The best part of Grace woods is definitely the staff . The manager GiGi did and amazing job guiding me step by step on everything we needed and replied to all my emails 24/7 . Not only that , but upon moving in , she helped us change the key lock of the laundry and anytime we needed help with anything , she always helped us . In addition our building was always clean and maintained . What I love about this complex is that they are very pet friendly and as a dog owner that is one of the most important things to me . The complex has 2 dog parks that are very well maintained .In addition , GiGi was our neighbor and I loved that because she would always follow up with us to see how we are liking the apartment and about how we are doing . I am very glad she is the manager and she is a great asset for this complex .

  • Review 44 (2021-12-06 - Rating: 5)

    I’m going on a year living here & I want to say the property manager Griselda has made my stay here very peaceful. If I have any questions or problems, she responds quickly & makes sure the issues are taken care of in a reasonable time. I truly enjoy the peace & quite here & I also like the conveniency of the location. Thanks Griz for everything you’ve done to make my stay here Awesome.Keep up the Great work! 👍🏽

  • Review 45 (2024-04-25 - Rating: 5)

    Super helpful, kind, and welcoming apartment complex staff. Huge shoutout to Zack — his service was one of the major reasons we felt excited to move here!

  • Review 46 (2020-01-30 - Rating: 5)

    Moved here after a signing a lease without a visit (risky) and I was so happy! Nice quiet complex with basic apartment furnishings. The staff was very nice and maintenance requests always got done quickly. Convenient location on 35 and a great bus stop to downtown and east austin from the back entrance made this an affordable option to live without a car.

  • Review 47 (2021-12-24 - Rating: 5)

    My husband and I moved in within the second half of the year, so we may not have been here too long but so far, we enjoy living here at Grace Woods. Aida Levy was a tremendous help in getting us into our very first apartment. Even after we moved in, she continued to be there for our support when needed. Big thank yous!

  • Review 48 (2021-12-22 - Rating: 5)

    Aida from the Leasing Office has been amazing with helping me sort everything for my move in. It wasn’t easy as I moved from the east coast. She was very attentive and responsive to each question I had via phone and email. I appreciate her and Grace Woods mgmt for making this as painless as possible.

  • Review 49 (2019-07-25 - Rating: 5)

    I have lived at Grace Woods since fall September 2017, Ive been in a 2 bedroom with the old company and moved to a 1 bedroom under the new company and management.I was in unrenovated units and they were both great!The two bedroom was on the corner by the pool and I got to see it once it was renovated after I left and oh man its beautiful!My current 1 bedroom is the perfect size and my electric bill is reasonable at average $75 a month.This apartment complex is not without flaws but any issues Ive ever had have been resolved and the management really cares. You will ALWAYS find issues wherever you go, but as long as the management handles it then its 5 stars from me.

  • Review 50 (2024-08-27 - Rating: 4)

    Love the place love the area. Louisa Murray the assistant community manager is such kind hearted person and has your best interest 👍🏽

  • Review 51 (2014-06-03 - Rating: 4)

    New management has been really great! Havent had any sort of pest problems, maintenance is usually pretty quick, and the neighbors are really friendly. The only downside is that none of the appliances are new and some peoples cars and apartments have been broken into. Also, the pet deposit is pretty high.All in all, not a bad place to live.

  • Review 52 (2021-11-15 - Rating: 5)

    Recently I moved into Grace Woods and the whole leasing process was wonderful. I had lots of questions & concerns and the manager Griselda was very helpful and responsed quickly. The faculties available are clean and well attended. The maintenance staff are timely and respectful.

  • Review 53 (2018-06-01 - Rating: 4)

    Relocated from Florida to Austin for work and came across Grace Woods. Leasing office helped me set everything up over the phone and through email before arriving making the transition extremely easy which was very much appreciated. Incredible location with a back entrance, going any direction was a breeze. Staff were all super friendly and helpful, during my year here not one maintenance issue came up, i also really enjoyed the fireplace in the wintertime. Fair rent pricing, i would recommend to anyone looking for an apartment.

  • Review 54 (2021-11-26 - Rating: 5)

    I cant thank Aida enough for her amazing effort in showing me around the property. I felt like she tried to make a connection and help me feel welcome to the community. She was even friendly with other tenants we came by on the tour. It was very inclusive and I think more employees should learn to treat potential and current tenants the way she did. 5/5

  • Review 55 (2022-02-26 - Rating: 5)

    Great apartment area right near the highway. Very clean and fairly quiet. Louisa Murray(leasing office rep) helped me find a place that suits my needs as well as helped me get in quick since I didn’t have much time left on old lease. Pricing was great as well in comparative to the rest of Austin.

  • Review 56 (2014-12-15 - Rating: 5)

    Love it. Been there 2 years. Had a fridge go out the first month, immediately replaced. The maintenance folks are great. The office staff are fantastic. Always friendly, and smiling. And, will always say hello, by name , if they are out showing an apartment and see you.

  • Review 57 (2021-12-26 - Rating: 5)

    Really like living here. Love the quiet and peaceful feel. Only downside is I wish my unit has washer/dryer connections. Aida at the office is always so helpful, down to earth and always such a joy to talk to.

  • Review 58 (2018-04-25 - Rating: 5)

    Exciting changes are happening here at GRACE WOODS (formerly Mission Grace Woods).. I am so stoked to be a part of everything from new landscaping, new pool features, upgraded laundry facilities, fresh exterior siding and new modern colors on our buildings. But the most fascinating upgrade are the new dog parks that have been created for our furry friends. Thank you to the Management Staff for keeping us abreast of the major changes which have been quite challenging at times, but the outcome will be AWESOME.

  • Review 59 (2022-07-22 - Rating: 5)

    Aida helped me so much transitioning from student housing to residential housing. The apartments are homey with that 80s vibe but equipped with well built infrastructure. Im highly looking forward to my new lease at Grace Woods.

  • Review 60 (2023-04-22 - Rating: 5)

    Had a great move-in experience for the Gracewoods. Leasing consultant Zack was super helpful and got the things done without any issues. Looking forward for a great stay ahead!!

  • Review 61 (2021-10-09 - Rating: 4)

    I have lived here for 7 years. Most of the negative comments stemmed from the previous companies failure in property management.The upgrades made are cosmetic mostly, but the new appliances have worked fine since their installation 2 years ago.This place has gotten better from where it was, when the police were called every night, mail room thefts and break-ins. But that is common for any business next to a highway.You do need to do follow ups as they have been short staffed as of late. With the pandemic and winter storm, I am glad that things have worked out for the most part.Noise complaints are finally being taken seriously or perhaps some of the new tenants have grown up mentally.The age demographic has been leaning towards early 20s and mid 30s, this is a college town after all.

  • Review 62 (2022-08-15 - Rating: 5)

    Im so sad to be moving from Grace Woods. It has been such a good experience living here. GG and the staff are always so friendly and helpful. Hopefully my job will let me come back in a couple of years. I highly recommend this apartment complex to anyone.

  • Review 63 (2019-03-12 - Rating: 5)

    We have lived at this complex for 2 years and are renewing for a third year. GiGi, Levi, and the office staff are the best people to work with. The complex transition management between year 1 and year 2 of living, and it was rough at first. When GiGi was made manager, everything changed, and the complex became enjoyable again. The front office has been renovated, and we are shortly moving within a month to a first floor updated unit. The price and location of these apartments in Austin cant be beat. Close location to 35 and the level of crime is relatively low given the neighborhood. Our neighbors are fairly quiet and people tend to keep to themselves. The apartments themselves are apartments. I rarely hear my neighbors. This apartment is very dog friendly - I do wish more people would pick up after their pets. Office staff are very attentive to our needs and have gone out of their way to help us. Maintenance requests are completed in a timely manner. Pools are well maintained. Public areas are taken care of. Overall would recommend.

  • Review 64 (2021-03-09 - Rating: 5)

    Grace Woods is a hidden GEM! Everyone here is amazing. The leasing office is great at communicating and is constantly going above and beyond to assist residents. They actually care about their residents and have a genuine relationship with them. They love getting to know folks and will definitely chat it up with you in the office or poolside :) Plus the location is AMAZING, I felt like I was always so close to everything bc its so central and close to downtown. I enjoyed being a resident 3yrs here while in ATX and miss the community that Grace Woods offers.

  • Review 65 (2021-04-02 - Rating: 5)

    The management here at Gracewoods really cares about the residents. Whenever I’ve had issues, they have always been responsive in getting them resolved. The staff is very hard working, but sometimes they are working with limited resources and support. During the ice storm they did everything they could to help the residents, but the apartment complex is old, and that exacerbated many issues that were out of managements control (pipes, etc). But, they do everything they can regardless and it doesn’t go unnoticed.Cons:the complex is old (be ready to call maintenance), it’s right by the highway (a little noisy), and there are trees everywhere (aka bug attractor, so spray your apartment often & management has been helpful for pest control as well)Pros:Management, price, location, community. There are not too many places you’ll find at this price where the management actually cares about you. It’s an affordable complex and with that you usually find low quality management. Thankfully, that’s not the case here at Gracewoods. They will always work with you, but also remember to be respectful and not demanding/rude for best results.Price, Austin is becoming so damn unaffordable but this place is very reasonable and right by downtown.Community here is super important. Though we haven’t been able to do many community events due to Covid, the residents stay connected on Gracewoods resident social media portal. During the ice storm, people were helping each other and sharing resources (water, food, toilet paper, etc) through the app and it was a really beautiful thing to see.Overall, it’s not the perfect place to live but it certainly is a great option if you’re looking for an affordable place close to downtown with a management team that will have your back.

  • Review 66 (2018-11-03 - Rating: 5)

    Moved in several weeks ago.Good location, great price for location. Oscar, the guy who helped me move in, was phenomenal. Told me everything I needed to know, helped me physically move in, and answered any question I asked ASAP.My only complaints are that Im living on the first floor, so bugs are a slight issue (although I could call in pest control whenever I want). Additionally, theres a pretty hefty service fee for paying rent with a credit card, and I cant find a way to link my bank account directly to their portal.

  • Review 67 (2015-09-22 - Rating: 5)

    5 year great experience and highly recommended. Nice and comfortable. It backs up to Mabel Davis Park where you can run or walk in the evenings. Lots of people out there enjoying the outdoors. Theres even a fishing pond in the park. My apartment had lots of great sunlight coming in which I loved. Neighbors were always friendly, out walking their pets and saying hi. My apartment was quiet and never had a complaint. The rent is very reasonable for the South Austin culture and super close to downtown. Cable comes with the apartment too!

  • Review 68 (2024-01-02 - Rating: 5)

    Lived here for a year and a half as just a resident: had a very positive experience. Friendly office, beautiful community with trees, quick maintenance response. Couldnt ask for more!

  • Review 69 (2022-02-25 - Rating: 5)

    Recently Im in the market for an apartment and was apprehensive on many points. I spoke to Griselda, set up a tour and it couldnt have worked out any more perfectly. On the tour she walked me through all the great amenities of this beautiful, quiet and secure property, loved it. Thank you to Griselda for laying my apprehension to rest!

  • Review 70 (2021-12-23 - Rating: 5)

    I was recommended this place by my coworker and he had me speak to Gigi the property manager. She helped me find a place for me and my kids. Louisa has been a great help as well anytime I have issues. Great service and I enjoy my new place. Eventhough shes a Chicago Bears fan shes still Kool. Go Cowboys

  • Review 71 (2020-03-27 - Rating: 5)

    I have lived in this complex for nine years and I can honestly tell you that this is one of the best places to live in Austin. I have also gotten a lot of my friends to move in here as well! The complex is quiet, clean, newly renovated in many places, conveniently located to so many things, and the management team is excellent. Grizelda, and Exodus are particularly helpful and always have been. I am signing my tenth year here in two months!!!

  • Review 72 (2016-06-30 - Rating: 5)

    This place was awesome! I enjoyed here day that i lived here. Managment is great as well Victoria is amazing from the day i signed my lease she has been helpful. I have no complains. And no pest problems not even a roach. The only reason im leaving is because my husband got a good offer where he works. Otherwise i would of stayed.

  • Review 73 (2022-02-17 - Rating: 5)

    Went with a friend to check out grace woods and was really impressed with the building, it was so nice and looked peaceful we also loved the service we got from Louisa Murray, she was kind and sweet. Definitely will lease an apartment here at Grace Woods once my lease is up.

  • Review 74 (2019-10-03 - Rating: 5)

    I love the positive environment here at Grace Woods Apartments. The staff is very friendly. Willing to help you any way they can. Maintenance staff is on top of their work. The property is absolutely beautiful. Animal friendlyis a plus. If you are looking for somewhere near downtown Austin. This is the place to live. Keep up the fabulous work Grace Woods Staff. ❤

  • Review 75 (2022-02-28 - Rating: 5)

    Beautiful and clean apartment complex with an even more exceptional management team! Griselda Garza and her staff are always so helpful and on top of it all! Griselda will help you find the perfect apartment for you and make the moving experience a pleasant one!

  • Review 76 (2019-07-13 - Rating: 5)

    I have lived here for about three years and can honestly say this is the aparrment to live at!!! The location, you will not find a better a better bang for your buck. Oscar, the leasing consultant who helped us with everything has been more than phenomenal and is excellent and very professional. 5 stars for Grace Woods Apartments!!!

  • Review 77 (2022-02-09 - Rating: 5)

    Applied for Grace Woods Apartments and talked to Louisa Murray, who was VERY helpful with my applications. She tried to work with me in getting pre-approved for the apartment. Though she and the apartment complex were really helpful, I ended up deciding to go with a different apartment complex.

  • Review 78 (2022-01-29 - Rating: 5)

    I just leased with Gracewoods and loved my application and move-in process! Aida was SUPER helpful and overall a great person, so it was so great having her walk me through this process. Super excited to live here!

  • Review 79 (2020-09-18 - Rating: 5)

    The office reps are really great and will bend over backwards to make sure they get things done for you. No one acts like they are above answering your questions/won’t make you feel dumb for asking questions. The community looks really nice, you can tell love and care goes into keeping it that way. Marcos is the one who helped me out, he made my experience pretty seamless!

  • Review 80 (2021-12-28 - Rating: 5)

    We recently decided to move and live at Grace Woods, and thanks to Aida the whole process was smooth and easy. Aida was attentive and answered all our questions, and is super friendly! We are looking forward to move in to Grace Woods next week!

  • Review 81 (2024-10-17 - Rating: 5)

    Louisa was phenomenal and made the whole experience seamless!

  • Review 82 (2017-03-03 - Rating: 5)

    I feel very comfortable in these apartments. Maintance is always on point when it comes to keeping our neighnorhood clean. Also, the staff is very friendly and always take care of me. I want to say thanks to Laura and espicially Griselda GiGi Garza (Assistant Property Manager) for personally always looking out for me and my apartment. Blessed to be here. Thanks.

  • Review 83 (2017-03-01 - Rating: 5)

    Excellent customer service! Very supportive and accommodating staff. Answered all of my concerns and walked me through the whole process from start till end...Nice and clean apartments, spacious gym and laundry area. Highly recommended... Levi is the man! Keep up the good work.

  • Review 84 (2021-04-01 - Rating: 5)

    The staff at grace wood apartments was amazing, they helped the application process go smoothly and firmly explained everything that was needed to get process started. The staff was polite and very thoughtful and again made everything easy , they helped me find my new home they are great I recommend them

  • Review 85 (2021-12-09 - Rating: 5)

    Aida from the leasing office was super sweet, thorough and well informed when showing us around the property and answering all of our questions. The amenities and landscaping were really well kept, so it was overall a great experience!

  • Review 86 (2021-11-22 - Rating: 5)

    I just wanted to say thank you to assistant manager Louisa for always taking care of my every need here in these apartments. I would recommend this apartment complex to anyone. It’s clean and quite! The Mangment team is awesome !! Thanks again

  • Review 87 (2021-12-03 - Rating: 5)

    Very nice property. Louisa took me on a tour and I am in love! She was kind, courteous and answered all of my questions. Waiting for my lease to come up for renewal so I can try to get in here.

  • Review 88 (2025-01-29 - Rating: 5)

    Good customer service nice apartment with nice location

  • Review 89 (2016-12-26 - Rating: 5)

    Great staff, super helpful whenever Ive needed anything. Always smiling too, which I love because it puts me in a better mood. Awesome maintenance team, super fast and efficient. Great location, pretty grounds... Theres nothing I havent been impressed with in living here this year.

  • Review 90 (2021-12-25 - Rating: 5)

    I moved in 4 months ago everything is been good. I want to say thanks to the management of Grace Woods they been really helpful especially Aida she helped me through the move in process, she made it easy for me. Thank you Aida.

  • Review 91 (2021-11-24 - Rating: 5)

    Ive lived in Grace Woods for about a year and I like how peaceful the community is. Ive enjoyed living here. Aida made the application/move in process easy and convenient.

  • Review 92 (2013-09-29 - Rating: 5)

    I absolutely love living here! The owners take really good care of the residents, if you have a problem they will fix it or work with you on it. Everyone is really friendly. I am a student at UT, and I love the location and the area and everything!

  • Review 93 (2023-03-12 - Rating: 5)

    The office staff is friendly and informative. Maintenance is professional and the community is well kept. I enjoy living at Grace Woods.

  • Review 94 (2021-12-23 - Rating: 5)

    Aida was a tremendous help. She went above and beyond for me and my mom to get approved for an apartment. She kept in communication with us and was a joy to be around.

  • Review 95 (2021-11-26 - Rating: 5)

    The staff is friendly and responsive. I haven’t had a single complaint. Aida has been super helpful when helping retrieve my USPS. Thanks so much GW staff and team!

  • Review 96 (2022-03-21 - Rating: 5)

    Great apartments and the staff is really great and helpful. Louisa was such a awesome person to work with and got my friend in his new home quickly!

  • Review 97 (2021-02-10 - Rating: 5)

    Love Grace Woods!!!! The management and maintenance staff are so amazing. If you are looking a decent apartment with the right price and great location then please apply here.

  • Review 98 (2022-02-28 - Rating: 4)

    Weve lived here for 5+ years. We like it a lot. The office is full of great people like Luisa who are always willing to help out.

  • Review 99 (2022-02-15 - Rating: 5)

    Aida Levy has a strong customer service she is ver polite and professional. I was impressed how Aida put pride to show the property.

  • Review 100 (2019-04-25 - Rating: 5)

    When I first started working with Oscar he has helped me in every way possible. All that I asked about in what Id like he made it happen for me.Im pleased with my apartment.Thank you so much Oscar!

  • Review 101 (2021-12-03 - Rating: 5)

    I’ve been looking for apartments to move into. Found these. And Luis gave me a tour around the property She was so nice explained everything to me. The property so beautiful and clean.

  • Review 102 (2024-08-13 - Rating: 5)

    Nice place Louisa was awesome help me out in all process 100% recommended

  • Review 103 (2018-10-23 - Rating: 5)

    Very nice staff especially Oscar!! Understanding and patient with us throughout the process, met every expectation and more! Very nice apartments and amenities! We are very satisfied.

  • Review 104 (2021-12-16 - Rating: 5)

    2 years of living in gracewood and until now I am very happy with the property and very grateful for how she took care of me Aida wow helped me solve all my papers very well and with great charisma thank you very much and thank you very much to gricelda manger

  • Review 105 (2023-05-01 - Rating: 5)

    Great complex and helpful workers for sure. Zack is very knowledgeable and helped me substantially with information about the complex and pricing. Recommend checking this place out!

  • Review 106 (2021-12-03 - Rating: 5)

    I took a tour with Louisa and she was amazing. She was very knowledgeable and had great energy! The property was great!

  • Review 107 (2021-12-03 - Rating: 5)

    I did a tour with Louisa and she was a wonderful guide. She went above and beyond to ensure all my questions were answered and my experience was the best.

  • Review 108 (2022-05-30 - Rating: 5)

    Had a wonderful overall experience with my stay here! Staff was super friendly, maintenance was extremely prompt and my only complaint is I didnt stay longer.

  • Review 109 (2020-07-08 - Rating: 5)

    As a resident for three years, I can safely say staff is beyond helpful and its great place to live.Had I not needed to move for work, I would have stayed much longer.

  • Review 110 (2021-11-27 - Rating: 5)

    I very thankful for” Aida Levy” she is a very profesional ,friendly and she take her time for us costumer , definitely I recommend Aida with my friends thank you .

  • Review 111 (2022-02-23 - Rating: 5)

    Had a very nice young lady help me get around the apartment. Im ashamed to say I only remember her last name was Levy. Give her my many thanks

  • Review 112 (2016-03-26 - Rating: 5)

    Love this place! Going on my second lease! All the amenities you can wish, close to downtown and airport, awesome people and great prices. What else can I ask for!

  • Review 113 (2021-12-22 - Rating: 5)

    The whole office staff is very nice to me Aida particularly helped me w getting some information about smart home upgrades

  • Review 114 (2022-02-24 - Rating: 5)

    Everyone is amazing and so helpful Specially Aida she was so patient and professional. Love the Amazon package Hub!

  • Review 115 (2018-04-20 - Rating: 5)

    Staff is great, and so is the new manager! It’s been a bit of a struggle through the construction but it’s going fast and looks great! Thanks for caring about the residents!

  • Review 116 (2024-04-17 - Rating: 5)

    Wonderful apartments at a reasonable price. Very happy!

  • Review 117 (2022-02-15 - Rating: 5)

    Great location and even better costumer service by Aida Levy, her hospitality is one of a kind, she makes everyone feel specialHighly recommended and great job Aida

  • Review 118 (2021-12-20 - Rating: 5)

    I give grace wood a 5 star review and also griselda for helping me get everything set for my new aparment ,really appriciate her help .

  • Review 119 (2019-07-26 - Rating: 5)

    The staff is great! Unbeatable price, location, with new appliances + finishes! Everyone made the move in process so smoothly!

  • Review 120 (2022-02-17 - Rating: 5)

    Louisa Murray you are the best! Thank you for helping me today. I am really excited about my move in, thanks to you!

  • Review 121 (2021-12-03 - Rating: 5)

    I viewed this property recenlty and love the feeling of being safe in this area. Louisa was very thorough and quick to answer all my questions.

  • Review 122 (2018-04-20 - Rating: 5)

    Great and solid place to live, staff is very welcoming and helping. Very quiet and peaceful place to live and also close to the city and major highways.

  • Review 123 (2022-02-24 - Rating: 5)

    Went her hoping to get my friend as place in town, shown around by a Aida levy. Need more time to find a place but considering Grace Woods

  • Review 124 (2023-06-15 - Rating: 5)

    Nice complex conveniently located. Appreciate Yusbel and his team that keeps this property looking good.

  • Review 125 (2024-02-01 - Rating: 5)

    The complex is nice and full of trees. Friendly and helpful staff.

  • Review 126 (2018-10-05 - Rating: 5)

    Love it! Great location , close to my job, nice and quiet no loud music at night and GiGi is great! Thank you for making my second year here a great one!😉

  • Review 127 (2021-08-11 - Rating: 5)

    Move in was really smooth and we are really happy with our unit! Nice staff as well.

  • Review 128 (2021-12-10 - Rating: 5)

    Looking for a place for me and my wife, were just starting a family. Aida was great at answering all of our questions.

  • Review 129 (2022-02-17 - Rating: 5)

    Great experience! Aida made me feel welcomed. Super great personality.

  • Review 130 (2018-04-25 - Rating: 5)

    Very close to downtown, electric bill never high, fairly quiet complex and excellent maintence & management.

  • Review 131 (2022-02-15 - Rating: 5)

    Aida gave me excellent attention and service, she made me feel very comfortable.

  • Review 132 (2021-12-22 - Rating: 5)

    Pretty property ,nice people in the office specialiy Aida Levy excellent costumer service,definitely I recommend this property 😀

  • Review 133 (2019-01-03 - Rating: 5)

    Apartments are solid, apartment staff especially Oscar go above and beyond the call of duty, very impressed!

  • Review 134 (2021-11-26 - Rating: 5)

    Everyone is Amazing and so helpful, Specially Aida she was so patient. She was so nice and kind 🙏

  • Review 135 (2023-06-06 - Rating: 4)

    Rental Agent, Louisa Murray, was awesome for our apartment move.

  • Review 136 (2021-12-20 - Rating: 5)

    The ladies in the office great very helpful. I would recommend Gracewoods to all my friends

  • Review 137 (2024-02-28 - Rating: 5)

    I was saved one night by the magic door fairy, GG.

  • Review 138 (2021-12-03 - Rating: 5)

    Toured this apartment with Louisa very professional and very knowledgeable about the property was a great experience

  • Review 139 (2021-12-10 - Rating: 5)

    Nice place. Great people. Good environment. Feels like home. Thanks Aida.

  • Review 140 (2022-02-15 - Rating: 5)

    What a beautiful place Aida thanks for guide me around and the office is great!

  • Review 141 (2013-09-29 - Rating: 5)

    Cant complain about anything, its very good location. The staff is very friendly and helpful. All in all, I recommend.

  • Review 142 (2022-02-14 - Rating: 5)

    Nice kept property, beautiful pool area. Aida is great!

  • Review 143 (2022-02-18 - Rating: 5)

    Visiting friends at the complex, was help around by an Aida Levy, very nice and helpful.

  • Review 144 (2021-12-29 - Rating: 5)

    Office staff is very helpful, specially Aida who is really sweet & polite.

  • Review 145 (2019-10-08 - Rating: 5)

    Very nice community. Peaceful place to live and the management team is awesome.

  • Review 146 (2022-02-17 - Rating: 5)

    Really great service really nice staff clean and friendly environment thank you Aida levy for the help

Similar Organizations