Estates on Frankford

Located in Houston, Texas

Address: 7575 Frankford Rd, Dallas, TX 75252, United States

Phone: +1 469-801-9271

Rating: 3.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Business centre
Fitness centre
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-02 - Rating: 5)
I love EOF as I have been a resident here for over 27 years. Sarah, the staff, and maintenance are the best! They are very attentive to your needs, always here when you need them and do a superb job getting any request completed. So, look no further, this is a wonderful place to make your home and in a great location. Proof is in the pudding, for as long as I have been here. Thanks again Sarah, staff, and maintenance for all that you do! There is no other place that I would rather call my home.

Review 2 (2023-11-20 - Rating: 5)
Firstly, Id like to comment that Im skeptical about the authenticity of these one-star reviews - my experience living here has been totally different from what theyre saying.I recently relocated to DFW from Seattle for work and moved in to the Estates on Frankford on October 11, 2023. From my personal experience, all of the management staff have been both polite and accommodating. My leasing agent, Tammie, has been both kind and helpful in every interaction Ive had with her.Heres a couple of experiences Ive had with Tammie and other admin staff:1. Amazon put my package in the wrong package locker and I called the office (Tammie) on Saturday to see if anything could be done. The next day (Sunday), Tayra (another leasing agent), stayed after she got off work to help me retrieve my package!2. On a Wednesday in early November, I asked office staff how I would be able to schedule pest control or what days pest control usually comes out. The property manager came out of her office to introduce herself and address my question and issue personally. Pest control came out at 10am the next day (Thursday).3. I had my car serviced in early November and left my apartment keys in the loaner I had. I stopped in the office and asked Tammie what could be done. She coordinated maintenance to come out and open my garage and came over herself to open my door within 15 minutes while I waited to go pick up my keys from the dealership!One has to realize that staff here are people too, and respect is a two-way street. Im sure if I was rude and demanding in any of the experiences listed above that I could have had a much different experience. I cant address the reviewers complaints about losing their security deposit for carpet cleaning, as I havent moved out yet. However, I will update this review to address that issue when I do move out.Now to the property itself: I have a 2 bedroom 1 bathroom with an attached, private garage and love it. I use one bedroom as an office and theres plenty of room for my desk (very large, L-shaped). When I moved in, the walls were freshly painted and the apartment was clean. When Im inside my apartment, outside noises are basically nonexistent. The only exception to this would be the occasional (maybe once a day) heavy-footsteps from my neighbors upstairs (lasts like 0.5 - 2 seconds), but this will be the case at 99% of apartment complexes. Regardless, if a half of a second of noise bothered me, I wouldnt choose to live in the city. Ive never heard any of my neighbors TVs or music and there hasnt been any partying (that I can tell) since I moved in. To add to my quietness comment, Id like to note that, when I work from home, I play music on my speaker and subwoofer and have not had any noise complaints or requests from my neighbors to lower the volume.My only negative experience so far isnt related to the apartment or management, but rather the speed bumps. I havent scraped or anything when driving over them, but it feels like a mini-curb lol.This review is longer than my usual ones because, based on my personal experience, I believe this property deserves a better rating than it currently has.Would recommend!

Review 3 (2024-10-10 - Rating: 5)
Great place to live, Office staff and maintenance are very helpful. Tammy goes above and beyond to help, every time I need something she is always available, very sweet personality and knowledgeable.

Review 4 (2022-10-19 - Rating: 4)
I lived in estates for 2 years. It is near to UTD and also near by for walmart as well as target stores. Lots of students live here.The maintenance request were done on time and leasing stuff were friendly too.I do recommend this community for students it will be helpful for them.

Review 5 (2018-02-24 - Rating: 4)
Great Community, with an excellent service. The apartments are relatively small compared to 7421 on frankford but the designing and maintenance is absolutely outstanding. Greenery all around a pleasant place to stay.

Review 6 (2024-07-10 - Rating: 5)
I have been staying here for quite a while now. Wonderful community. Extremely clean and well maintained almost like new. All service requests are handled promptly. Management is very cooperative. I had a grievance which was handled promptly by Bioleta at the leasing office. Anyone in search of a secured and beautiful community to live in, should genuinely think of getting an apartment here.

Review 7 (2024-08-07 - Rating: 5)
My move into estates on frankford has been nothing but easy and amazing. I came from rancho palisades a sister property. I was very unhappy at that property. Since ive moved i been treated like a QUEEN. The property is gorgeous. My apartment was very clean and not a pest in sight. The office staff has been nothing but kind respectful and understanding. Tayra and Sara the Manager pat yourselves on the back thank you. I see myself staying here for a few years. Thank you.

Review 8 (2024-11-01 - Rating: 5)
I have lived here for 9 years. Maintenance requests are handed promptly along with any questions or concerns. The staff are very helpful.

Review 9 (2025-02-11 - Rating: 4)
Love the Estates on Frankford Community!! A very quiet and beautiful gated community with lots of amenities to enjoy! Ive been here since 2020 and I have no desire to move. My 12 year old pomeranian chihuahua mix loves it as well. The dog park is his favorite! Thanks, EOF!

Review 10 (2017-01-01 - Rating: 4)
Very good apartment complex for the money. Nice pool and sand volleyball court. Basketball and racquetball courts as well. Fantastic location. Easy to get anywhere in Dallas from here via Turnpike or Tollway.

Review 11 (2024-01-24 - Rating: 5)
Peaceful and nice place to live in. Facilities are great and well maintained. The management does a wonderful job in getting the best homes and best home service possible. Recently Ms. Tammie Walter from the management did a phenomenal job in sorting one of the small but troublesome problem I had regarding key fobs. Thank-you.

Review 12 (2024-08-28 - Rating: 5)
Great apartment complex with excellent amenities! Leasing office staff are very friendly and nice.

Review 13 (2023-07-28 - Rating: 5)
I have been a resident at Estates on Frankford community for a years now, and I am thoroughly impressed with the level of support and service provided by the manager and staff. They have been consistently helpful and attentive to all our needs. Throughout my second leases with Estates on Frankford, I have been met with unparalleled professionalism and attentiveness from the management team. They are always prompt in addressing any concerns or maintenance requests, ensuring that our living experience remains smooth and hassle-free. I highly recommend Estates on Frankford, especially to UTD students. The proximity to the University of Texas at Dallas campus is extremely convenient, and the staffs friendliness and dedication create a welcoming environment. It has truly been a fantastic living experience, and I wholeheartedly endorse this community for anyone seeking a comfortable and supportive place to live.

Review 14 (2023-08-02 - Rating: 5)
(FOR ANYONE WHO CARES TO READ AN HONEST REVIEW) As I was looking up the office number on google, I wanted to be nosey and look at reviews. After reading a few recent reviews, I must say that I am SHOCKED! I have been a resident here at Estates on frankford for about 4 years now. I am sitting here laughing at some reviews because I cant help but to wonder what resident did not get his or her way and is MAD and decided to get friends to help gang up on this property with negative reviews. how childish. I felt it is only right to write my experience here. First of all, if this property was as bad as these mad people are making it seem, I dont think there would be so many people still continuing to move/live here. Clearly this property continues to get referred to others. People only write reviews when they are mad about something. About the staff at the leasing office, everytime I have called or stepped in the office , I am always greeted and they always sound concerned about what they can do to help me. Also, I know for a fact that the office cares because I constantly receive emails from the office of them making sure rules and regulations are being followed so that the property is being kept nice. I saw one review that said that the office staff does not like people of color ? wow... lol its crazy because 99% of the staff is of color and I am also of color and have never felt or been treated different. Also, MAJORITY of the people who live here are of color! it makes no sense to say something stupid like this. Maintenace is amazing! They respond very fast to my service requests. Please do NOT be steered away from this property. If it was truly bad, I would not be living here. I love it here.

Review 15 (2022-04-07 - Rating: 4)
Its a quiet and peaceful community. If you are an incoming UT Dallas student, you would find this to be both affordable and enjoyable (lots of students live here). The amenities are well maintained and the biggest plus is the maintenance staff. They are very prompt in fixing issues. Slightly older apartments but are well kept. The gym definitely needs an upgrade as the equipment are old and showing signs of wear.

Review 16 (2024-04-02 - Rating: 5)
The team is always smiling and have great energy. The apartments are beautiful and well kept. Highly recommend checking them out!

Review 17 (2018-03-10 - Rating: 5)
I loved living here. The office staff and maintenance crew are so very kind and do all they can to assist you. The grounds are clean and quiet. The apartments are very pretty and remodeled. The grounds are very secure with security gates that actually work all the time. Neighbors are friendly. Moving out was easy. It was all around a great experience. : )

Review 18 (2024-03-29 - Rating: 5)
Very good and clean community. Management is very helpful. Would highly recommend it if you are a UTD student because of its student-friendly nature and proximity to the university.

Review 19 (2023-03-27 - Rating: 5)
It is a safe and beautiful community to live in. The leasing office staff is also very helpful. They always helped me with all my questions and concerns. The Manager(Ms Sarah Webb) is also very understanding and helpful.

Review 20 (2017-12-30 - Rating: 4)
Staying From last 2 years no issue as such. Nice place to stay . Big swimming pool. Nice play area , covered parking. And yes tennis area , basketball area. We have ample space here. Rent is also good. So from my perspective nice place to stay....

Review 21 (2019-06-12 - Rating: 4)
We lived there for almost 4 years, and were happy. The maintenance guys are wonderful, Tino and Joe; always cheerful, arrived as soon as we called, and played with our dogs. The kitchen was tiny but the pantry large. The property is well maintained and the landscaping is well kept. We hated to leave.

Review 22 (2017-01-18 - Rating: 5)
I am not going to lie, I have had some issues at this complex. With that being said, Kristin and her staff have done everything in their power to correct and fix these issues. That all you can ask for, right? The staff here is very friendly. They listen and make you feel like your problem is priority #1, even if it isnt. Maintenance requests are taken care of in a prompt fashion, a lot of the time its the same day you put in the request. I do a lot of online shopping, they signed for every one of my packages and retrieved them from a locked, secured room. The location is great, several grocery stores, restaurants, etc within a mile radius. This is a honest review by an actual tenant moving out on 2-20-17 to be closer to work. Thank you Kristin and the rest of your staff.

Review 23 (2024-11-23 - Rating: 5)
Sarah and the staff are great maintenance is attentive and diligent.

Review 24 (2023-03-30 - Rating: 5)
Gorgeous complex with exceptional management which tries to keep the environment beautiful. The basketball and tennis courts, gym and game room are very entertaining for my wife and me.

Review 25 (2019-05-06 - Rating: 4)
The office staff has changed and now are Polite, not like before. The maintenance staff are great, Kevin and his team do take care of work orders, my initial view on this place was 1 Star when I signed a year ago, now I can’t complain. Good work - from Billy High

Review 26 (2017-10-26 - Rating: 4)
I have a residence here, and have had for a few years. They have a nice dog park. Nice playground. Responsive maintenance. Quiet neighborhood. Nice pool. Fitness rooms. Gated community as well. Easy access to public transportation right outside the gates.

Review 27 (2021-04-09 - Rating: 5)
Nallely is PHENOMENAL! Im moving from out of state and unable to see the property beforehand. Nallely took the time to find us the best unit options and then walked us through different financial options. She called regularly with updates on the application status, and was quick to respond to my questions. Also very impressed with the organization of the complex so far. Thank you to Nallely for taking the stress out of virtual apartment searching!

Review 28 (2024-09-13 - Rating: 5)
Tammie Walter and everyone in the leasing office are very helpful.

Review 29 (2019-05-04 - Rating: 5)
I live here. Best place ever for new widows. The office staff is exceptional. The maintenance staff accommodates my every need. The grounds are beautifully manicured

Review 30 (2024-03-28 - Rating: 5)
I lived here for a little over two years, and let me just say the Maintenace guys are the best, especially Tino Hernandez!

Review 31 (2015-10-27 - Rating: 5)
Ive been living in this apartment for almost 4 years now. Very good community and equally good management. Very quick to respond to any maintenance issues with the apartment.

Review 32 (2018-12-13 - Rating: 5)
My friend was moving into the apartment complex. They have upgraded it with granite countertops n better flooring.The staff at the front office were vet helpful.

Review 33 (2021-02-06 - Rating: 5)
I applied for the lease and my leasing agent Nallely she is so helpful and kind in nature. She explained each and everything she helped me out with the whole process... She is just awesome!!!

Review 34 (2017-04-04 - Rating: 5)
Its a really good gated community to live in and also a secured place. People say they charge you a bit higher while you are leaving but I havent left yet so dont know about that aspect.

Review 35 (2016-03-14 - Rating: 5)
My first apartment & i loved it. yeah gate was broken many time but that didnt stop me from coming in. community and management were both amazing.

Review 36 (2016-09-01 - Rating: 4)
Small but richly diverse community. Lots of amenities and activities on property. Awesome pool!

Review 37 (2019-06-12 - Rating: 5)
I have been living here for almost three years and I have very little to no complaints. I highly recommend living here!

Review 38 (2018-11-22 - Rating: 5)
Nice place to live. Good service. Never experienced any problems living here for last 18 months.

Review 39 (2016-03-15 - Rating: 4)
During July 2014 I stayed there about 5 months along with my son who worked there.I was much enjoyed and like estate with all needs.