District West Apartments

Located in Houston, Texas

Address: 2102 W Loop 289 Acc Rd, Lubbock, TX 79407, United States

Phone: +1 806-542-2098

Rating: 2.8

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Business centre
Fitness centre
Pets welcome
Swimming pool
LGBTQ+ friendly
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-04 - Rating: 5)
My experience at District West has been pleasant. I feel like the rent is more than fair for the area, and there are multiple floor plans to choose from. It’s nice to use the pool in the summer and have parcel lockers. Any issues or maintenance requests I have put in have gotten handled quickly. I feel safe and secure inside my apartment and around the grounds.

Review 2 (2025-02-02 - Rating: 4)
This has been my home now for 7 years and the good far outweighs the bad. Maintenance has always been attentive and fully resolved. Ive had a full AC unit and dishwasher replacement! They even reimbursed several months of renters insurance charges with proof provided of my own renters insurance coverage!

Review 3 (2025-01-30 - Rating: 5)
We currently live and love it here!!!!! I recommend this Apartment housing as affordable and safe to be!!!!! It’s very big and cozy and very clean and their maintenance is always convenient I say this is the place to be !!!!!! And it’s also close to shops and restaurants at a walking distance! I have to shoutout Legin she was very on top of helping us move in to our apartment and she’s very knowledgeable and not pushy ;)

Review 4 (2025-02-02 - Rating: 4)
Me and my mom had to move out, we had so little and me have no rental history they helped me and my mom. I would never thought we would had found somewhere to live and be in the District for my sister and it’s close to my job! I appreciate them helping us out.

Review 5 (2025-01-31 - Rating: 5)
I was in quick need of an apartment and they were so quick and helpful… very nice and friendly, also help with reference in utilities… I highly recommend them …. And the apartments are very nice and clean… I move in today

Review 6 (2025-02-01 - Rating: 5)
I applied, got accepted, and did the process pretty quickly and efficiently. The staff is very helpful and informative, and my 1 bedroom is great and convenient.

Review 7 (2025-02-11 - Rating: 5)
Regardless of the reviews shown , the new management has been extremely proactive in helping fix any problems as they arise. It is a quiet place to live and has been a real blessing since our move in November.

Review 8 (2024-08-14 - Rating: 5)
As a Marine Veteran, I understand the value of loyalty and understanding. District West is golden in my book for the understanding, and commitment to their tenants. Especially, with the welcome and amazing customer service Ledgin (Leasing Agent) provided me with open arms. I had a few minor repairs throughout my apartment, and Ledgin reassured me all would be honored. All my repairs were facilitated in a timely manner. I understand when a huge complex has maintenance issues, tenants become restless and frustrated. Ledgin will go above and beyond for the tenants at District West. Definitely, my choice for living as a new renter in Lubbock. Stay Blessed!

Review 9 (2024-03-07 - Rating: 5)
I drove into Lubbock from Louisiana on February 7. I stopped at the first housing, they were unable to accommodate me. However, The receptionist gave me a name and a number and stated she knew a friend by the name of Chelsea who worked at District West apartments. Chelsea had clearly left a kind and lasting impression on this person. Fast forward to me calling the number and speaking with Chelsea. It was a very welcoming first impression. No sales pressure. Simply information about the company. I now had the information needed to weigh the pros and cons.After a few days of working through the thought process of getting the most value for my money, I became more than happy to apply for an open unit.I had an awesome experience. Clearly, considering how I got to this point, you will have the same experience in the future with District West Apartments.I’m blessed to be in Texas. I’m thankful that I’ve had this opportunity to lease from District West apartments I am extremely grateful and comfortable in the environment they’ve provided. My fiancé and I are very pleased.

Review 10 (2025-02-14 - Rating: 5)
10/10 experience here. highly recommend coming to lease here. Front office was such a help getting me into a place as soon as possible.

Review 11 (2024-03-06 - Rating: 5)
I went in hoping to see a two bedroom apartment and did not have an appointment. Chelsea happily took me on a tour and offered me a beverage. The apartment was fantastic, clean and ready to move in. She was very knowledgeable and so friendly! I would definitely recommend District West to family and friends, but don’t forget to ask for Chelsea if you want the best experience ever!

Review 12 (2025-01-31 - Rating: 5)
I moved in just recently. The office staff is very friendly and very nice. My apartment is very nice.

Review 13 (2024-03-08 - Rating: 5)
I’ve lived at and have leased many properties, this is by far one of the best I’ve stayed in. The office people are great! Chelsea and staff always made sure I was taken care of. Maintenance fixed any issues if any at a timely manner. I’d definitely recommend and or live here again if needed in the future.

Review 14 (2024-03-06 - Rating: 5)
I went in to look for an apartment today, and let me just say this, WOW. The apartments I saw were exactly what you see on the website. But Chelsea was absolutely amazing at helping me get in. I was a lot to deal with, but she was able to sit there and talk to me about my concerns and questions. It makes me feel better moving in to a place knowing staff is not only kind, but competent and honest!

Review 15 (2024-03-05 - Rating: 4)
Received a tour from a lady, I believe her name was Chelsea.She was very kind and helpful, her knowledge and ability to answer my questions and concerns of the Complex was very pleasant.The staff is quite amazing and if you are looking into an apartment, I would definitely recommend!

Review 16 (2024-06-07 - Rating: 5)
Danielle was extremely polite and professional throughout the entire process. She answered all of the questions I had and helped me through the steps that I needed help on. She made the experience feel very easy and took a lot of stress off of my shoulders.

Review 17 (2024-03-06 - Rating: 5)
Loved the atmosphere, and location! Friendly staff, nice clean apartments. Not to mention our tour guide Chelsea, sweet smart girl answered all our questions with a smile. Be sure to go look at District West if your looking for a new home!

Review 18 (2024-03-06 - Rating: 5)
Danielle is always so friendly and helpful. Anytime we have an issue, she always does her best to help. The staff is always friendly and welcoming. And the upgraded units look great!

Review 19 (2024-03-06 - Rating: 5)
I recently have worked with Danielle and I want to say that she gave me an amazing experience touring my new forever home! I enjoyed my time with her and I just wanted to thank her for everything.

Review 20 (2025-02-03 - Rating: 5)
Love the environment the staff is very helpful and friendly 💕 10/10 definitely recommend not bad at all

Review 21 (2024-03-22 - Rating: 5)
Amazing leasing staff! Supportive and really willing to look out for your needs like nobody else, really humans. Units and apartment complex itself are great, loved living there with my family

Review 22 (2018-03-08 - Rating: 4)
Ive lived here for nearly 2 years and have enjoyed my stay. Its great on a grad student budget, many of my peers live here as well.The staff has always been friendly and willing to provide service as long as you are patient and upfront with them. For example, they had painters powerwashing and touching up the new paint job and unfortunately some water ran into my home and ruined a couple of Christmas gifts under my tree. When I called about it they apologized and offered to replace anything that had gotten damaged. They work hard to remember your name and keep you in the know. Theyve done a wonder job of transitioning to an electronic system for notifications.Honestly, all the other reviews you will see complaining about the new payment system or unfair pet policy or pest problems are merely ignorant people that dont take the time to read the fine print or learn how things work. The payment system is quite easy, its an electronic check or credit card system so all you need is a bank account. The pet policy is pretty black and white, theres an addendum to your lease that your sign when you sign your lease that lays out all the rules to having pets, if you dont read it then thats your own fault. As for the pests, you just have to be persistent and also provide evidence, I always take pictures of whatever maintenance job needs to be done and submit it electronically so the request doesnt get lost!

Review 23 (2020-10-09 - Rating: 5)
I have really enjoyed living here, been here about a year and a half. I love the fact that the complex is so close to a lot of places, especially my job. I couldnt have picked a better place to live. District West has not only been home but a community! With breakfast every Saturday, and community events about once a month. The staff is amazing and makes it a point to know who you are, greeting you by name! The manager, Kerri K. is SUPER AMAZING and even went out of her way to track down a package for me!!!

Review 24 (2023-06-19 - Rating: 4)
Love the location of the complex and accessibility to things around town. Staff was very helpful in getting my lease set up and ensuring a smooth transition. Ran into a small issue with an AC, that was promptly taken care of within the hr. Always met by a friendly face in the office.

Review 25 (2024-05-31 - Rating: 5)
Danielle was hands-down one of the kindest, most efficient, and genuine leasing agents/people I’ve ever dealt with! People like her are a dying breed!! Attagirl!!

Review 26 (2013-12-01 - Rating: 5)
I have lived at Canyon Crossing for over a year now, I even just renewed my lease. In the time that I have lived here I have had no problems. Any maintenance request I put in gets taken care of, It used to take them a little while but recently it has gotten alot better. I was told that they hired a new maintenance supervisor which could be the reason for the change. Also when I first moved in the outside of the complex looked a little rough but they have recently just redone all of the parking lots, patios, and roofs. I keep seeing people post about the hot water, that must have been something they fixed before I moved in because I always have plenty of hot water. I have lived at apartments all over Lubbock and this is the only one I have ever decided to renew a lease at. All together I think that the management is getting their stuff together and making this complex a better place to live. It feels like home and I will most likely be staying here throughout the rest of my time here in Lubbock.

Review 27 (2020-08-21 - Rating: 5)
We have been living here for 3 years while my fiance goes to tech. The front office staff and maintenance staff are friendly and reasonable. Weve never had any issues with our neighbors, and the apartments are located within a couple of miles of walmart, united, food king and campus. Theyre affordable and nice, if we had to do it over wed definitely choose District West again.

Review 28 (2024-03-06 - Rating: 5)
With new management this complex is a 💯…. laundry rooms are so much nicer and cleaner and the leasing agents are so friendly and willing to go out their way to make you feel at home ….if you are looking for a place to call home give them a call u won’t be disappointed

Review 29 (2024-03-06 - Rating: 5)
Beautiful place. The girl I worked with Chelsea is incredibly sweet, honest, helpful, and knows her stuff. Such a pleasure to work with. Very happy.

Review 30 (2023-04-08 - Rating: 5)
The managers in the office went above and beyond great service to insure that the transition into the apartment was easy. The attention to detail of improvements to the apartment were met with priority and executed very well.

Review 31 (2019-05-31 - Rating: 4)
Overall the District West Apartments was a great place to live. Since I have graduated from Texas Tech I have recently moved out, but greatly enjoyed the convenience of the apartments location. Everyone in the office was very helpful when approached and made sure you understood what certain charges were for on your bill(s). I hope to find an apartment like District West in my new location.

Review 32 (2024-03-06 - Rating: 5)
This place is so well ran that I turned around and rented out 3 more apartments at the same time. Danielle does such a great job that it’s convinced me to live here for life! District west till I die ✊🏾✊🏾

Review 33 (2017-05-06 - Rating: 4)
The apartments are beautiful, some are even cozy cute, yes there are problems, however there are a lot of units here and I can say the ladies in the office are busy all the time and they are constantly doing upgrades. The maintenance team are hard working men, who try very hard to meet the needs of all tenants here. Most tenants here arent aware of what really goes on behind the scenes, when it comes to running a complex like canyon crossing. Its a huge place, so please try to be patient with the team at canyon crossing. I have cleaned up after some of you have moved out. Really are you humans or animals. If your still here as a tenant, please clean up after your pets, cause really thats just gross. And for heavens sake flush acomodw once in a while.

Review 34 (2024-03-06 - Rating: 5)
Dropped by to ask some questions and get a showing. Chelsea helped me out she was so nice and informative. Definitely will be hearing back from me on that application!

Review 35 (2024-08-28 - Rating: 5)
Ledgin is consistently positive, attentive, and reliable. Exceptional personality and professionalism!Truly a pleasure!

Review 36 (2016-07-20 - Rating: 4)
My experience with Canyon Crossing hasnt been that bad. I think it helps that Im not picky. I can say the repair guys take a while to get anything done, but there are only two of them so what can you expect? When I moved in, the outlet for the washer wasnt working- but it was fixed the next day. There are a couple other outlets that dont work, but I dont use them- so meh. Compared to other places around Lubbock, I get a very good price for the space and thats the reason I chose it.Extras: The pool is nice now since they fixed it up. The gym is terrible (most of the equipment is broken, though they are in process of buying a entire new set up). If you are an employee of TTU you get a discount (3% wow)TL;DR- Its not the Ritz, but you arent paying for the Ritz either.

Review 37 (2020-10-07 - Rating: 5)
Just moved in from out of state and could not be happier. My 2 bdr 2 bath is extremely affordable and very clean. No, it’s not updated and glamorous but it’s exactly what they advertise it to be and exactly what you’d expect - a great deal for the money.What really stands out is the staff. Very friendly helpful and in my case, patient!Natia Bell is head and shoulders above the other customer service reps at other apartments. She is knowledgeable not only about the complex but also TTU and Lubbock in general. She made my decision -and my move in - very easy.

Review 38 (2020-01-15 - Rating: 4)
Staff is always eager to help tenants, apartments are on the old side but they are constantly updating them. Noisy upstairs neighbors. Maintenance sometimes takes three visits to repair one single issue. But overall, I’d extend my lease for sure.

Review 39 (2024-05-24 - Rating: 5)
Chloe was absolutely perfect with helping me get settled in and making the whole process simple, definitely recommending District West because of her alone

Review 40 (2024-03-05 - Rating: 4)
Very willing to work with me on being late with rent! Office people are great! The landscapers could do better with blowing the leaves tho

Review 41 (2024-03-06 - Rating: 5)
The staff was great. Especially Chelsea.❤️The environment was so positive and She made me feel right at home. Thank you guys I would definitely recommend this place.

Review 42 (2018-10-01 - Rating: 5)
The community is really nice and quite so far (been living here about a month). There arent any loud distractions or unsettling sights. These apartments are comfortable and really aesthetically pleasing on the inside.

Review 43 (2024-03-06 - Rating: 5)
Chelsea professionally showed me a vacant unit and expressed great customer service. She even offered me a beverage.

Review 44 (2021-01-14 - Rating: 5)
My name is Kenneth White and I moved to District West/Canyon Crossing in August of 2018. Ever since then the management, including Kerri, Brie, Ashley, Natia and Lauraa have been wonderful helping me get settled in and answering all of my (sometimes dumb) questions. They are professional and friendly along with helpful. Also, I would like to thank their maintenance department. Especially Larry and Shawn who have helped me on several problems and got everything fixed up. Thanks, District West! Kenneth White

Review 45 (2023-01-20 - Rating: 5)
Use to be canyon crossing but district sounds bout right everything seems to be pin code access cant beat that laundry mat workout room mail room such as package for big items cameras everywhere so no criminal activity lots of poop guessing the community letting dogs do as pleased but its in the grass

Review 46 (2023-05-25 - Rating: 4)
The managers in the office went out of their way to help me get into an apartment and on short notice, i had a problem with a leak when I moved in but they were able to take care of the issue the next day!

Review 47 (2024-03-05 - Rating: 5)
Love the property and location, office staff has always been amazing and friendly. Convenient to just about anything in town but not overcrowded like being close to campus

Review 48 (2024-03-07 - Rating: 5)
I have really enjoyed living at district west the complex is quite and well maintained the staff is very friendly and inviting I am very pleased with everything thank y’all for all that you do

Review 49 (2024-03-06 - Rating: 5)
Danielle at the front office is so nice and kind! She was so helpful getting us moved in!

Review 50 (2024-03-12 - Rating: 5)
I have great experience they welcoming me nicely and great attitude and mostly good apartment. Thank you

Review 51 (2022-01-26 - Rating: 5)
Asia, the person in the office who helped me, was super nice and toured all the apartments i was interested in. I ended up deciding on the 850 floor plan and she helped me through the process of applying and was happy to answer all the questions i had.

Review 52 (2020-11-16 - Rating: 5)
The District West ll apartments are very nice and fairly priced. I had no issues moving in and I’ve never had any bad experiences with other tenants.

Review 53 (2023-05-25 - Rating: 4)
Ive been at this apartment for almost a year now and I have nothing negative to say about it, Danielle and staff have been nothing but helpful.

Review 54 (2024-03-06 - Rating: 5)
Danielle is so amazing she helped me so much she is a amazing woman great listener and helper

Review 55 (2019-03-08 - Rating: 4)
District west Apartments is a Great place to live! Great value. Great location too! Helpful staff. Wish the outside was cleaner and that they offered an office with free printing and a free 24 hour gym.

Review 56 (2023-05-12 - Rating: 5)
Friendly and attentive staff, very responsive to any concerns, great amenities and very quiet, If you’re looking for a nice spacious and most of all affordable place to live this is the PLACE!!!!

Review 57 (2022-05-18 - Rating: 5)
I recently toured this apartment and love it! The staff is super nice and so helpful! I can’t wait to move in!

Review 58 (2024-03-05 - Rating: 5)
Great apartments! Great staff! Very helpful and accommodating!

Review 59 (2024-03-06 - Rating: 5)
I love this place. Great environment and good work place! Very good structure!

Review 60 (2014-05-24 - Rating: 4)
I dont really understand all the negative reviews. Ive lived here for 2 years, with no big issues. And the staff has improved a lot.

Review 61 (2024-03-06 - Rating: 5)
Great customer service.. Chelsea goes above and beyond for her customers.

Review 62 (2020-06-15 - Rating: 5)
Great management and maintenance on the property, and theyre making great effort to renovate apartment units for future residents.