Cross Creek

Located in Houston, Texas

Address: 6033 E NW Hwy, Dallas, TX 75231, United States

Phone: +1 888-530-5512

Rating: 3.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Swimming pool

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-07-25 - Rating: 5)
I’ve Lived here for about 5 years, I’ve never had an Issue with maintenance or management I do not know what these bad reviews are about just mad people maybe. But anyways management in the front office is amazing, maintenance is awesome! They get what needs to be done DONE. Landscapers are great. Pest control comes on Thursdays I personally don’t have an issue I guess it’s just dirty people in my opinion. all the Employees are great.

Review 2 (2024-07-25 - Rating: 5)
Love this property, maintenance is always fast when it comes to fixing any issues I have. The manager Kimberly and the leasing Abby are so helpful and have amazing customer service they know how to treat their residents

Review 3 (2018-06-28 - Rating: 4)
We were met at the gate by the entire team at Cross Creek with a muffin, water bottle and napkin at 6:30 AM! All the staff were there, smiling and wishing us a great day!! I have NEVER lived anywhere where this happened. Thank you staff at Cross Creek. We are never disappointed with the great people who help manage and maintain our community!

Review 4 (2024-05-27 - Rating: 4)
I mate the new management team and i was pleased by how Kimberly treated her clients; she was very respectful and knows what shes doing. I would put 5 star if it wasn’t for her assistants who was completely unprofessional and disrespectful.Thank you Kimberly and keep the smile :)

Review 5 (2024-07-25 - Rating: 5)
I’ve lived here for about 2/3 months now and I just want to say the maintenance is always on point and if I have an Issue Abby in the front always helps me shes amazing.

Review 6 (2024-05-23 - Rating: 5)
Very friendly staff, I went in looking for an apartment. I got all the information I was looking for very affordable! Over all it was a great experience dealing with the young ladies in the office. 10/10

Review 7 (2024-11-22 - Rating: 5)
Ms.Maxie Was Very Welcoming& Sweet She Made Me Feel Comfortable Before Even Movinq In Thank You Soo Much

Review 8 (2022-11-21 - Rating: 5)
I been a resident at Cross Creek apartments for a couple of years now, and my experience of living here has been exceptional, prices are great for the area and everything is so close by. Office staff Alex, Priscilla, and Tammy are extremely friendly and helpful. Maintenance staff is very capable and normally attend every work order I have submitted within hours of my request.

Review 9 (2023-06-14 - Rating: 5)
I moved from Texas 2 years ago and I found these apartments that’s was able to fit the payment per month. The staff here is super nice and helps me with everything. Im about to live here for about 3 years and it’s always kept nice and clean all the time. These apartments are my home.Julian Gutierrez.

Review 10 (2022-03-17 - Rating: 5)
My next home! Such an amazing team, the manager is so kind and made us feel welcomed, as well as the entire team. The leasing team is awesome, and Tammy was super nice and made us fall in love with the property. I also met some of the maintenance guys and they are great, I feel confident they will help us if any issue arises. I recommend this community!

Review 11 (2022-11-18 - Rating: 5)
I am thankful for the cross creek team. Everyone has been very helpful with the move in process and has been very attentive and professional. Tammy was very responsive and explained the move in process very clearly. Alex and Priscilla were also very nice. I would recommend the property to first time renters and anyone looking for a great price.

Review 12 (2020-11-20 - Rating: 4)
I lived at Cross Creek for a year and the location was amazing. Super close to restaurants,downtown, and to grocery stores. The price for the apartments are very affordable especially for the location. The reason for my review is because it’s a little hard to reach the office & management at times which can be a bit frustrating . The gates are ALWAYS broken and need to be replaced immediately. The laundry rooms are so dirty and poorly maintenance. I had a few issues with noisy neighbors on occasion. I felt safe in the community as I live alone but it’s not the best up-kept complex around. I would recommend this apartment to those on a budget and want to be close to everything. With that being said I couldn’t wait till my lease was over to get into something that was well maintained. Thank you Cross Creek for making my living and move out experience great (even though moving in was a issue within itself). This was my first apartment ever and won’t forget it!

Review 13 (2023-06-29 - Rating: 5)
Priscilla was so amazing!!! She helped me so much when my day was not the best!! She showed me some floor plans & got me the one I desired, she was very attentive & relatable & made it comforting for my experience, I was able to find the PERFECT apartment in my range & a perfect view, thank you so much Priscilla ❤️

Review 14 (2014-09-18 - Rating: 5)
I have really liked living at Cross Creek so far. The pool area is beautiful, it is almost completely surrounded by trees. The fitness center is nice too! There have been many improvements to the appearance since March 2014. The property is very pet friendly, & there are a lot of really cute dogs there! At night it is really quiet, I was pleasantly surprised.Susan (Manager) is so caring and knowledgeable. She will go out of her way to accommodate any and all requests that a resident may have, if it is within her power to do so.Felicia is helpful and friendly, and reliable.Monica is an excellent leasing agent. She is very sweet and helpful. :)

Review 15 (2023-06-29 - Rating: 5)
New to Dallas, looking for a place. This complex is huge! They have a pool! the apartment Priscilla showed me was great. She was cool too, let me talk her head off. The prices are great too.

Review 16 (2022-02-16 - Rating: 5)
Tammy assisted me during my visit. She did a great job while I was looking for my ideal place. Even though I wasnt able to find a place, she still managed to do a great job. She took immaculate care of all my needs. I will be definitely be recommending Cross Creek to my friends and family because of Tammy

Review 17 (2022-03-31 - Rating: 4)
Let me start off by saying the customer service is perfect!!!! the office staff is very well trained and they know their job very friendly, I came to tour here and they did a awesome job by explaining everything to me and answering all of my questions, looking to move in here pretty soon! the property looks very well maintained

Review 18 (2024-07-25 - Rating: 5)
I was attended very quickly , got alot of information of the apartments, and the lease was very easy to understand thank you Abby!

Review 19 (2022-04-05 - Rating: 5)
Awesome staff, Jessica is always deal with problems personally and has resolution for everything unlike the last manager who we would have to remind them over and over and no results. The new maintenance team are always on it. George is always showing up with a smile and alway asking if theres anything else befor he leaves. The new team are so friendly and they show they care about this community. Reason Im given them 5 stars and 2 dumbs up. I love the location here. Everything you need is around here from restaurants, to shopping centers, North Park Mall, to you name it and its around here.

Review 20 (2023-06-22 - Rating: 5)
Hi everyone ..I would like to give a SHOUT OUT to Alex n her amazing staff including the service guys ... as soon as you walk in to leasing office you get greeted with a smile n how can we help attitude, makes me feel warm n fuzzy everytime!! In case you missed it Alex n her team put together an incredible fun with prizes n food n music POOL PARTY for Tennants that was one for the Highlights!! keep up the Great job yall are doing overall.. I recommend the Cross Creek apts a great place to live not to mention the amazing location to everything in Dallas...Gracias Alex y Adelante!!!

Review 21 (2024-01-11 - Rating: 5)
The community is very nice no rude managers,very polite,very welcoming,very helpful, very sweet. They also made sure that my neighbors were not bumping. 10000000000000000000/10

Review 22 (2024-10-05 - Rating: 5)
Maxine was very helpful with my quesitos.Wonderful individual.

Review 23 (2020-10-19 - Rating: 5)
Management is doing a great job updating people on covid. Supplying food trucks every once in awhile for a nice treat. They are very friendly and try to help out as much as they can. This is a nice place to live. My neighbors were friendly and they have two dog parks which was great.

Review 24 (2017-04-07 - Rating: 4)
Cross Creek staff could not be more accommodating and helpful. I recently moved into a unit and unfortunately a handful of issues surfaced. I brought my concerns to management attention and they were quick to serve and find a solution. You might see the initial issues as a deterrent but I easily was able to look beyond the unit problems because of the way management meet my needs. Cross Creek is an older complex but for an educator on a tight budget I have found it as a safe and welcoming apartment community.

Review 25 (2022-10-28 - Rating: 5)
Cross Creek has done their best to go above and beyond to help our resident. They take time to get to know their residences, provide flexibility, openness to help, and prompt in their response. Each staff member has been very professional and friendly. Thank you so much for all you do!

Review 26 (2024-01-17 - Rating: 5)
Im a current resident for around 4 years, the location is great, in general calm, the management office (the manager is a very nice person) and staff are friendly people. DEFINITELY 5/5 STARS 👍

Review 27 (2022-06-18 - Rating: 5)
I love these apartments. The leasing staff, Jessica, Tammy and Evette are so friendly, as well as amazing to work with if you are looking for a place that feels like home this is it at Cross Creek. I would highly recommend this property.

Review 28 (2021-05-04 - Rating: 5)
This Complex is beautiful and feel like home ! The office staff is friendly and professional , Chris explained and answered all my questions as well communicated any changes or issues. Not only is this complex conveniently near a Walmart but also Target and many other establishments! LOVE my new home !

Review 29 (2015-01-05 - Rating: 5)
Best place to live . The pool area is beautiful, it is almost completely surrounded by trees. All of the staffs are very friendly specially Susan (Manager) is so sweet and helpful all the time. She always makes sure that residents stay happy.

Review 30 (2023-06-23 - Rating: 5)
I lead a major anti-drowning program from a local YMCA. I have found the management here at Cross Creek to be very professional and sincerely interested in the well being of their residents. Come join the fun!!

Review 31 (2021-03-25 - Rating: 5)
I’ve been touring so many communities today and honestly none of them gave me a good sense of comfort. This one was by far one of the most nicest properties I’ve toured. Not only was the customer service amazing, the property was just beautiful. I for sure recommend this property!!

Review 32 (2022-02-17 - Rating: 5)
Tammy is outstanding!!She took the time to search for everything we needed. She was very knowledgeable, personable & professional throughout the entire process. I am beyond happy and would HIGHLY recommend her!

Review 33 (2018-06-27 - Rating: 4)
Honestly Couldnt ask for a better, safer place to live. The staff is in the process of updating the rest property and the renovated pool looks excellent. The prices are great and so close to North Park Mall, US 75, and 635!! Love it

Review 34 (2020-12-30 - Rating: 5)
Very professional and prompt management team. Anytime I’ve had a issue in my apartment maintenance was sent to my door ready to fix the problem. The apartments are very well kept and the pricing is great for the location.

Review 35 (2013-10-22 - Rating: 4)
You cant beat the staff here! Susan and Felicia go above and beyond to take care of anything that may go wrong. The price is great given the shape of the shape, age, and residents. The area north is a bit rough, but to the south (across Northwest Highway) is the Village. There is an awesome walking/jogging trail there if you want to sneak away. I have two complaints. First, the fact that the gate to my side of the complex has been broken more than it has worked is slightly unacceptable. Secondly, VERY FEW of the residents pick up after their dogs. A fixed gate that works more than it is broke and some residents being held accountable for their pet waste would knock this rating up another star.One other thing to be warned about...vehicle door dings. However, keep in mind, this is an apartment and not the most up-scale. I have accumulated three dings in my truck in six months. I now drive my smaller car and keep my truck elsewhere. Comes with any apartment living, in my opinion.

Review 36 (2025-01-18 - Rating: 5)
It’s was excellent Mrs maxie!!

Review 37 (2022-02-16 - Rating: 5)
Great experience getting my new apartment, Ivette very helpful with all the process, Tammy the assistant manager super friendly and great communication skills, overall all the process went easy with them. Good prices for location/area.

Review 38 (2022-06-03 - Rating: 5)
New management team has improved and for the best!! I’ve been here 8 years now Tammy and Jessica have dramatically improved the quality! They’re so engaged with the community, I’m loving it!! Much needed

Review 39 (2022-03-23 - Rating: 5)
The staff is super friendly from the manager to the maintenance staff! They always greet me with a smile when i come to get coffee. I like that they are really trying to make a difference

Review 40 (2020-03-02 - Rating: 5)
The staff is very professional and friendly. You can find staff just as good but youre not going to find any staff anywhere any better in this price range, in my opinion. Use the online portal for requesting repairs but also try sending an email letting the staff know you made an online request at the same time if youre having communication issues. I think youll find it helps.

Review 41 (2022-04-05 - Rating: 5)
The place is amazing, Well maintained quite and nice, secured, clean, close to many facilities and services and Family environment. Big thanks to Yvette with helpful information and kind of people diffusing positive energy.

Review 42 (2018-10-09 - Rating: 5)
The staff are incredibly friendly & made the entire process of getting into an apartment super easy! Very well kept grounds & apartments.

Review 43 (2017-08-18 - Rating: 4)
Its a very quiet, nice place to live, complex is a little bit older so its not like some of the luxury complexes in the surrounding area but also alot cheaper. If you want a decent place to live I recommend it.

Review 44 (2020-12-14 - Rating: 5)
I just renew my contract! I love living here. Im close to everything. Every time I need something. There is always someone available.

Review 45 (2023-06-30 - Rating: 5)
Maintenance team is very responsive, and mgmt is always on top of everything improving and fixing issues constantly

Review 46 (2022-02-16 - Rating: 5)
Great customer service! Tammy was really helpful awnsered all my questions and was really easy to talk too ^_^ ask for Tammy if you come here.

Review 47 (2014-06-26 - Rating: 5)
AWESOME PLACE TO LIVE!!THE MANAGEMENT IS WONDERFUL! VERY HELPFUL, VERY FRIENDLY, ANSWERS ALL MY RANDOM QUESTIONS......THEY ARE AWESOME!!THE AREA IS WONDERFUL AS FAR AS EVERYTHING IS AROUND...COULD ASK FOR A BETTER PLACE LIVE!SUSAN AND FELISHA ARE AMAZING LADIES!!ALSO SO SWEET AND IN A GOOD MOOD :-)10 STARS FROM ME!!!!!

Review 48 (2020-12-14 - Rating: 5)
Great locación. Best value. The guys are super detailed and Quick. The office has been so helpfull. Merry Christmas.

Review 49 (2020-12-15 - Rating: 5)
Excellent location, people from the office are so helpful. We are so happy we found you guys! We totally recommend Cross Creek, they are the best!!

Review 50 (2017-08-11 - Rating: 5)
The cleanliness of the property, extremely friendliness and knowledgeable maintenance personnel and the consistent demonstrated professionalism of all the office administrative staff.

Review 51 (2022-01-19 - Rating: 5)
Manager and staff were amazing! Anytime that I need help they are there for me! Will definitely recommend this to my friends!

Review 52 (2023-06-22 - Rating: 5)
Living here for three months been the best apartment living experience.

Review 53 (2022-02-16 - Rating: 5)
Great location and pricing. The management team and maintenance team are so nice and helpful.

Review 54 (2022-10-27 - Rating: 5)
Love my apartment and the staff has been amazing.

Review 55 (2018-02-13 - Rating: 5)
Great place! It has a nicely equipped gym, a pretty pool...

Review 56 (2017-07-05 - Rating: 4)
Nice fenced complex but on move in day the A/C didnt work and it took forever to get it looked at

Review 57 (2022-04-07 - Rating: 5)
They are so helpful and community is great can’t wait to move in

Review 58 (2015-01-04 - Rating: 5)
Love it because there 2 story house and the alarm and the work out room

Review 59 (2023-06-22 - Rating: 5)
Hey had a gooda good time out there that was a nice day?

Review 60 (2022-07-09 - Rating: 5)
Office is very helpful since move in. Very satisfied

Review 61 (2023-06-22 - Rating: 4)
Quiet place to live with great community activities

Review 62 (2018-04-08 - Rating: 5)
I like the pool and the gym and the office of these apartments

Review 63 (2022-06-18 - Rating: 5)
The apartments are really good!

Review 64 (2017-07-07 - Rating: 4)
I liks this place, in a hilly wooded area

Review 65 (2016-08-30 - Rating: 5)
Nice management, very helpful.

Review 66 (2020-11-05 - Rating: 5)
I love living here!

Review 67 (2017-02-12 - Rating: 4)
Real nice apartments

Review 68 (2020-11-05 - Rating: 5)
Great service

Review 69 (2017-10-01 - Rating: 5)
Good place to live

Review 70 (2018-03-09 - Rating: 5)
Decent apartment

Review 71 (2024-10-26 - Rating: 5)
Maxane: the colleague gave me excellent attention, thank you very much

Review 72 (2022-04-05 - Rating: 5)
Since the new administration started everything has been very perfect!! Those in the office take great care of you. Anything you need, they assist you at the moment, it is highly recommended to live here!!!

Review 73 (2025-02-24 - Rating: 5)
Good customer service

Review 74 (2022-06-18 - Rating: 5)
Good resident event! First week living here and I am delighted!!! Thank you very much girls from the office for helping us a lot!