Crenshaw Grand

Located in Houston, Texas

Address: 5400 Crenshaw Rd, Pasadena, TX 77505, United States

Phone: +1 888-673-2466

Rating: 4.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Swimming pool

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-21 - Rating: 5)
This property had great customer service when I was touring. The team was very informative and kind . When my move in date comes sooner I’ll definitely apply here!

Review 2 (2021-12-02 - Rating: 5)
I was driving by the dog park and saw two office ladies cleaning what I think is the dog washing stations. I believed one of them was the manager. Even though I don’t have a dog, I really appreciated the staff always being on top of the everything making sure our complex is in tip top shape.

Review 3 (2024-08-07 - Rating: 5)
The management here is great. They are very kind and efficient. To also mention the environment here is amazing, has great amenities, and nice floor plans. I highly recommend!

Review 4 (2024-04-17 - Rating: 5)
The customer service here is impeccable! Calls are always answered promptly and work orders are always taken care of expeditiously. The manager is also very accommodating and always eager to help! Would 100% recommend this apartment to anyone looking for a new home!

Review 5 (2024-11-29 - Rating: 5)
Friendly and helpful staff, great location. Love my apartment and community. Thank you

Review 6 (2023-07-06 - Rating: 5)
Crenshaw Grand has had a makeover with new management and the office staff. Its been such a great change and the office is super friendly and nice when you need something. Yessi has been a blessing and really cares about the residents. She helped me personally with renewing my lease and without her I would have moved, I was actually expecting to move out! I was expecting a hassle or issues renewing my lease just weeks before, but she went above and beyond to help me! I am thankful that she really cares about the residents! Thank you!

Review 7 (2024-08-27 - Rating: 5)
I toured Crenshaw Apartments and everyone was so helpful. The community and amenities are also very nice, can’t wait to move in!

Review 8 (2023-08-31 - Rating: 4)
My fiance and I have lived here for 9 months. Its been largely a positive experience. Maintenance is very fast with getting things fixed. Really appreciate that. Since moving in however there has been a gun shot incident outside our apartment and an incident last week where a man followed me up to my apartment, tried getting in, and then pulled the fire alarm. None of that is managements fault, although maybe locking the gate door would be helpful (the man was not a resident). I do wish they could cut down on the lawn care. There are hardly any leaves on the property, yet I get woken up to leaf blowers that go nonstop for over 4 hours every Thursday. Ive watched them try to wrangle maybe 30 individual leaves against the wind for over half an hour. Its a useless battle and the noise is really bothersome. Were also in a drought, so mowing/weed eating is not truly necessary. Just seems excessive. As a resident the leaves are not bothersome, but the leaf blower sure is. Overall a pretty decent place to live.

Review 9 (2024-11-15 - Rating: 5)
Customer service was great when I was touring, clean place and amenities were nice

Review 10 (2019-03-26 - Rating: 5)
My husband and I, had been looking for a nice place to rent, due to his job relocating him to this area. Wed looked for a while and found a few places we liked, but there was always one thing or another, one of us, stated we wish we could change, rather it was the size of a room, the location of the property itself (verses whats offered in the community), to the staff and how they treated future residents as well as there current residents. We were very happy to see that not only did they treat the possible future residents with the utmost respect and was ready to answer each and every question, to the best of their knowledge, and if they didnt have the answer right then, they fulfilled their promise, by getting the information and following up with a phone call and thee answer, to the question posed to them. They were just as helpful to the current residents!! Their customer service skills are second to none! They have an awesome staff there, who knows their jobs very well and are eager to assist you, when you come in. Needless to say, this is definitely where my husband and I decided to rent, and we look forward to becoming residents there. The whole experience was delightful. The floor plans are great! Thee amenities, are awesome! We were completely satisfied here and look forward to residing here in the next few weeks!! A huge thanks to you all in the leasing office! YOU ROCK!! The two staff members we had the pleasure of working with were, Chelsea and Jazz, they were awesome!!

Review 11 (2023-01-08 - Rating: 5)
I’ve been living here for a year now and I’m renewing my lease because my experience here has been great!! It’s quiet and safe which is a huge plus for me since I live alone. Everyone is so friendly and the office staff is always welcome to help. I can see myself living here for quite awhile!

Review 12 (2025-01-31 - Rating: 5)
Been living here for 6 months no problems thank god

Review 13 (2020-06-24 - Rating: 5)
I lived here for this past year and it was great. Nice and quiet, very friendly office staff (shout out to Jas)! Every single time I go into the office they are working hard helping the members of the Crenshaw Grand community. They are not snakes when you move out either - they don’t nickel and dime you for everything upon move out unlike some other apartment companies. The pool is beautiful and well maintained, the gym is small but accommodating, and the people that live at Crenshaw grand are very nice neighbors. Would recommend to anyone needing a place in Pasadena!

Review 14 (2024-09-24 - Rating: 5)
Clean apartments and great customer service, front office is kind and informative!

Review 15 (2020-04-23 - Rating: 5)
Me and my family lived here for a year and we absolutely loved living here. We never had one single issue with noise, neighbors or maintenance. The property is well kept at all times. The staff was absolutely the best of the best. Every time I pulled up they would always would meet me with my packages half way. The only reason we moved was to be closer to my wife’s work and a home we are building. I would move back there in a heart beat if I needed a place to stay.

Review 16 (2023-08-02 - Rating: 4)
Crenshaw Grand has been a great place to live so far (7 months). The staff are really wonderful, friendly, hardworking people and they work with you to get you what you need. Maintenance is stellar, they are quick to fix anything, and they do it very well. There is a lovely pond out back which offers great views of wildlife. The patio space is nice, and I like to grow lots of native Texas plants to attract wildlife to my patio. The granite countertops and counterspace was a huge selling point for me. Appliances work fine. The apartments also offer storage space for a monthly fee (Im not sure what that is). Crenshaw Grand is also fairly close to the Armand Bayou Nature Center, and that was another selling point. H.E.B. grocery store is right around the corner, and Barnes and Nobles is just across the street. Over all, Crenshaw Grand is pretty quiet (though I live on the third floor).The negatives arent so bad either. There are definitely a few neighbors who unfortunately think american muscle is cool, so you can expect to hear lots of loud motors early in the morning and at night. Furthermore, the military and other people with planes/helicopters are constantly flying very low right over the buildings. Rent is definitely pricey, as all things are right now. The rent payment portal (now through Bilt) charges a $10 fee for paying rent, and thats a huge letdown for me, as we already pay a million other fees in addition to our rent (non-optional trash valet, RUBS, pest control etc). You can expect to pay about $100 more than the rent you sign for. I think my biggest complaint is that the neighbors arent the friendliest- not to say anyone is mean, but people really keep to themselves.Overall, I highly recommend Crenshaw Grand and I will be staying here for another 12 month lease cycle.

Review 17 (2022-02-16 - Rating: 5)
I just moved out, my lease was 10 months long & I had to come write a review to just say that it was a great experience for me & my family! Never had any issues, the ladies in the front were all very nice & maintenance was quick & professional. Lawn service every week, the complex is always looking good. Also love the location, It’s right off the beltway, and all the shopping stores are around & HEB & Walmart are close by too. Great place over all, if only they had 3 bedrooms as an option & a playground, but if you don’t need that then I totally recommend this complex!

Review 18 (2024-08-30 - Rating: 5)
Great apartments for the price. Management and Maintenance are professional and supportive.

Review 19 (2020-12-01 - Rating: 4)
Lived here for a year. The ladies in the office have been 9/10 helpful with everything we needed. Initially when we first moved in the community was quiet, clean. The maintenance men are very friendly and work fast. They work hard to keep the community clean. Only bad thing is some residents dont pick up their dog poop, they litter, smoke buds everywhere. We lived in building 8 and constantly got the smell of weed from other residents. Also had to put up with loud music in the late hours. Free internet and cable is offered, but save yourself the trouble and just get your own service.

Review 20 (2022-01-25 - Rating: 4)
Ive read a couple of reviews about the office staff. Dont believe it. Both of the young ladies i dealt with were polite, intelligent, and down to earth. Their attire was always appropriate. They were helpful and all of my maintenance issues were handled quickly. Just didnt like the valet trash pickup outside the doors. I liked my neighbors, but im not interested in seeing their trash, ever. Nuff said.

Review 21 (2024-02-09 - Rating: 5)
This will be my second year at Crenshaw. Love how clean the property is always maintain, the ladies in the office are very attentive and helpful. Maintenance team is great. Thank you

Review 22 (2019-04-10 - Rating: 5)
Good afternoon!! I just wanted to write a quick review of my experience and enjoyment here at Crenshaw Grand. I have been here for going on 3 years next month and have nothing but an amazing experience and time here.. from my neighbors being friendly, to the office and maintenance staff very friendly and helpful and always being on top of any requests(which is very little) and getting it taken care of in a timely manner. They are always there to answer any questions and always keep a nice, clean complex. We have gatherings every so often in the office to where the community can get together and get to know one another. The pool is always fun and relaxing, and ALWAYS clean and kept up.. I would recommend living here to anyone who wants a nice, relaxing, friendly place to call home.

Review 23 (2019-01-31 - Rating: 5)
I want to start off with how pleased we are with Savanna, (Assistant Manager) we came in a couple weeks ago to look at a few layouts of the apartments, a couple days had went by we had not made a decision yet, Savanna had called to inform us that some other renters are interested in the same apartment we had looked at, so very thankful for that call, it kind of gave us a boost, we did not want to miss out on the perfect opportunity! The whole paperwork process and getting everything ready for us was very smooth! Now we are getting unpacked and getting all settled into our new home! This Friday will mark one week of being here and let me just say we absolutely love it here, very nice, clean environment! High ceilings, very bright and open concept, oh and that garden tub in the master bathroom! Definitely Crenshaw Grand 5 stars ⭐️

Review 24 (2017-08-22 - Rating: 5)
Living in these apartments has been nothing but great so far. We just renewed for what will be our second year here and upgraded to a two bedroom - the interiors are nice and built with quality. Granite and wood and a very modern style that always catches our friends eyes. I can honestly say Im proud to bring friends over. That and easy location? Its amazing.Of course there are flaws like any apartment - loud neighbors sometimes and not always does everyone clean after themselves, but that is anywhere.The leasing staff here is also awesome. Always willing to talk things through. One of the best staff makeups ive ever lived under.

Review 25 (2024-10-31 - Rating: 5)
I been living here for about 6 months and its been a good experience so far.

Review 26 (2023-02-28 - Rating: 5)
Recently moved in, and I am in love with the property and the treatment that I have received. Tristan was very professional, helpful and very welcoming. He went above and beyond to make sure I had a home in a timely manner. Highly recommend!

Review 27 (2024-08-09 - Rating: 5)
Yessi is a very nice manager, who’s helped me out tremendously with resolving any concerns, maintenance is algo great. Thank you

Review 28 (2019-06-17 - Rating: 5)
I have to say this place is the most accurate on line pics i have ever seen. When we looked at the place is was sooo nice. The staff I dealt with had the answers to my questions right away. They gave all info i needed. Going through the approval process was easy. I went to lunch after filling paperwork out and was approved before I was done eating. The apartment looked fantastic. For me like staying some where that looks like a vacation spot. I was very satisfied with how everything was handled. The ladies that helped me was very professional and had great personalities. A++ in my book

Review 29 (2016-10-24 - Rating: 5)
Its four days before move-in time, and I honestly cannot wait to start living in my new home with my family here. So far all the staff have been nothing but excellent, apartments/community are outstanding. Shout-out to Mr. Lino , hes awesome. I look forward to being a long term resident here.

Review 30 (2019-11-13 - Rating: 5)
I am the ups driver assigned to Crenshaw grand and every time i walk into the office, Savanna and Jas are very friendly and professional. I have never heard a complaint from any of the residents. Beautiful property! If I didnt own a home I would move here 100%. Im glad to have Crenshaw on my route.

Review 31 (2017-04-01 - Rating: 5)
First of all I love the staff Lino and Simone are so helpful and very sweet!. The property is well maintained and the best part is that these are brand new! Im so in love with my kitchen! Sometimes they have events for the community so you can meet your neighbors. Which is so important! I havent been yet because since Ive moved in they havent had any. So far the community and the people Ive met are amazing! My only wish is that they had a community park or BBQ pit and a charging station or an outlet at the pool..lol..dreamsss...

Review 32 (2019-04-17 - Rating: 5)
I have to say, I was very pleased with my experience at Crenshaw grand. Their customer service is impeccable, I had the pleasure of communicating with Jas throughout the whole decision process and she was happy to answer all my questions. Their customer service is top notch, a whole lot better than some of the other apartments here in Pasadena, and the property is stunning. Looking forward to living here!

Review 33 (2021-03-31 - Rating: 5)
Last week my fiancé and I booked a tour, and immediately when entering him and I felt very welcomed. The front staff greeted us with very opened arms. We asked several questions regarding the process and complex, the young lady , Monse, answered all without hesitation. Him and I plan on moving in very soon, it looks very peaceful and not to mention CLEAN! :DDefinitely recommending this location to family and friends, thank you front staff!

Review 34 (2019-04-05 - Rating: 5)
I have lived here for over a year and compared to other apartments in the Pasadena and Deer Park area that i have lived at in the past this is by far better than the rest. I love the layout of my apartment and enjoy all the new amenities. Neighbors keep to themselves and if there are any problems its nothing that isnt taken care of right away. Everyone in the office is nice and quick to help, and maintenance is quick to respond. The location is great, close to all the shopping on Fairmont. If i have to say anything I dont like, there is the military planes that do make a lot of noise morning and night so if you are a light sleeper that will be a problem for you. Also, if you live on the second or third floor be mindful that your footsteps can sound like a giant stomping around. I think my upstairs neighbor is trying to get her fitbit steps from morning til night, she never sits down and stomps everywhere. I also had to get use to hearing the water from my neighbors baths and toilets flushing, now its just background noise. We have renewed our lease because we really do like it here. Hope this helps

Review 35 (2019-11-06 - Rating: 5)
This is the place to be if looking to live in the Pasadena area! They have a great facilities that are well maintained, along with attentive security. Quiet community of hardworking people. Savannah and Jasibe are always willing to assist and get the job done with a smile on their face. A Very Welcoming Place!!

Review 36 (2023-10-16 - Rating: 5)
I went in for a tour today and it was magnificent. Definitely becoming one of Crenshaw’s resident, ladies at the office are very professional and attentive. Location is also great.

Review 37 (2024-09-20 - Rating: 5)
I love this community. Great electric vehicle chargers

Review 38 (2020-07-29 - Rating: 5)
We looked all around Pasadena for good apartments ran across these apartments and my goodness they are amazing. We love them so much. I never leave reviews but for these apartments I sure will. Thank y’all for the cleanliness and making us feel safe.

Review 39 (2022-06-30 - Rating: 5)
I would like to say the office staff here is great! I stopped by today and spoke with Monserrat, Jazz, and Savanah and they were very friendly and attentive! They answered all my questions about their property! I would definitely recommend this property!

Review 40 (2017-03-22 - Rating: 5)
These apartments are absolutely amazing!! Stopped by with a friend to look, the staff was so helpful, the property was very clean, model was awesome and the pool was gorgeous!! Cant wait for my lease to be up to move here!!

Review 41 (2019-04-01 - Rating: 5)
Me and my boyfriend have been looking for a great complex to call home and we’re thrilled we have chosen Crenshaw Grand. Savanna was awesome at explaining everything we needed to know and made the whole initial application process very smooth. We look forward to living here for years to come.

Review 42 (2019-09-13 - Rating: 5)
The management team has helped me and my family tremendously! I can’t say enough about the 2 mangers of the complex! Plus it’s a very clean and safe complex! Definitely glad we made the choice to live here!

Review 43 (2023-09-12 - Rating: 5)
Leasing office ladies are very professional with my tour. I would definitely recommend stop by and take a tour of these beautiful luxury is community 👌

Review 44 (2024-01-21 - Rating: 5)
I was just a guest at this place. It was not available at the time of our moving so we have to move to the place next street, Hawthorne at Crenshaw and we regretted the move. This place is so nice I always wish I moved in there

Review 45 (2020-12-18 - Rating: 5)
If you are looking for a nice place to live in Pasadena then I highly recommend Crenshaw Grand Apartments. Savanna and Jasibe in the office are always really friendly and professional when I go in and the property is always clean.

Review 46 (2018-12-29 - Rating: 5)
Chelsea and the staff at Crenshaw Grand have done a wonderful job making us feel at home! Love the amenities, great neighbors, and safe area with lots near by!

Review 47 (2019-07-17 - Rating: 5)
I’m really satisfied with the service I got while visiting Crenshaw grand Apartments, both girls that I got to interact with were so nice and helpful answered all the questions I had! The complex was nice and clean and seemed calm I’m so excited to be living at Crenshaw Grand Apartments!!

Review 48 (2023-09-21 - Rating: 5)
Crenshaw Grand is a great place to live at! Leasing Office ladys are very friendly and helpful.

Review 49 (2019-03-03 - Rating: 5)
“My husband and I stopped by on a Saturday and we just loved the service the young lady working that day provided she was very helpful, also very nice and clean complex.A BIG PLUS they have a courtesy officer!!!!

Review 50 (2020-07-29 - Rating: 5)
The Crenshaw Grand Apartments are among the better apartment complexes in Houston. T’Neja, my leasing officer, gave the best service. I would refer anyone.

Review 51 (2021-12-13 - Rating: 5)
I really enjoy living on this property! Have been here almost 3 years, management and maintenance are amazing & on top of everything always. thank you !Saca la Lechuga !

Review 52 (2023-03-13 - Rating: 5)
Tristan really helped a lot, he made the entire leasing process fast, easy, and smooth. I highly recommend him.

Review 53 (2019-01-04 - Rating: 5)
Is really clean and the people are great never had an experience like it before me and my family are looking for a apartment and I think we are going to go with Crenshaw grand apartments . I’m so exited!

Review 54 (2019-07-19 - Rating: 5)
I live here and i can say the office staff is incredible...extremely caring and friendly..they go above and beyond to help us any way they can ...chelsea ,savannah ,and jazmine are the best!! Also matinence always responds super fastand so does securuity.

Review 55 (2019-03-25 - Rating: 5)
Beautiful, clean, and safe complex. Office ladies are very nice and helpful, and have made the moving in process short and easy.

Review 56 (2023-04-11 - Rating: 5)
I had an awesome experience through this entire moving process with the assistance of Tristian. Tristian is phenomenal, very knowledgeable & assisted me in a timely manner.

Review 57 (2024-02-03 - Rating: 5)
Thank you to Diana the leasing consultant for touring, and providing me with all the information needed!

Review 58 (2024-03-20 - Rating: 5)
Very calm, nice place and the office workers are so efficient.

Review 59 (2024-01-04 - Rating: 5)
Such amazing staff! Jenny is just the best 10/10 recommend

Review 60 (2023-04-03 - Rating: 5)
My apartment is amazing and office staff is great!

Review 61 (2020-07-29 - Rating: 5)
I came to check out the property for my new home and I was helped by Mrs. Prince. I have had a great experience checking out this location.

Review 62 (2017-03-19 - Rating: 5)
This is the best place to ever move to the staff is wonderful and the community is beautiful as well>Love My new home its peaceful as well as beautiful on the outside

Review 63 (2018-12-29 - Rating: 5)
We love it here already! And so does our dog! A great environment, and great staff!!

Review 64 (2016-11-01 - Rating: 5)
Staff was amazing, complex is so clean and well maintained! Cant wait to move in!

Review 65 (2019-01-04 - Rating: 5)
We stopped by the complex a few weeks ago and they keep the complex really neat and clean.

Review 66 (2019-03-25 - Rating: 5)
Savanna was very nice and helpful. very professional. we had a very good experience.

Review 67 (2016-10-07 - Rating: 5)
Love the staff and community! Apartments are beautiful and very spacious

Review 68 (2017-10-18 - Rating: 5)
Very nice apartments, a great place to live in!

Review 69 (2023-03-29 - Rating: 5)
It’s a quiet place and very peaceful to live in

Review 70 (2022-08-21 - Rating: 5)
The staff was so helpful. I’m submitting my application now!

Review 71 (2020-07-17 - Rating: 5)
Really good apartments and great staff.

Review 72 (2024-01-04 - Rating: 5)
The leasing staff is amazing

Review 73 (2019-04-04 - Rating: 5)
A very nice and quiet place to live.

Review 74 (2023-03-22 - Rating: 5)
Great environment and management.

Review 75 (2020-06-03 - Rating: 5)
Received great information

Review 76 (2018-04-18 - Rating: 4)
Decent place to live

Review 77 (2018-10-16 - Rating: 5)
Great Place to Live

Review 78 (2024-12-11 - Rating: 5)
The best thing about this condo is the administration that helps you with your problems quickly. Good area to live without children, with children it is more complicated because you feel the noises of the little ones and they bother you. But the office and the Manager are very professional!!!

Review 79 (2023-03-23 - Rating: 5)
I definitely recommend this place to live. Personally, I always look for a quiet place to rest and feel safe, here I found it thanks to Tristan who gave me information about what apartments they had available and what requirements I had to meet. My move was on the 18th and my expectations were all met, it feels like a home I want to live in for a long time!!

Review 80 (2024-09-04 - Rating: 5)
Very happy with the office service, Jessi is always friendly and attentive to solving rental problems.

Review 81 (2023-09-12 - Rating: 5)
The staff is very friendly and the community is perfect! I love my apartment. I recommend it

Review 82 (2021-04-05 - Rating: 5)
I went on a tour of these beautiful apartments, and the office staff were very friendly and professional, excellent