Cranbrook Forest
Located in Houston, Texas
Address: 13875 Ella Blvd, Houston, TX 77014, United States
Phone: +1 281-872-0856
Rating: 3.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Business centre
- Pets welcome
- Dogs allowed
Categories
- Apartment complex
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-10-02 - Rating: 4)
This apartment complex has gone through 7 property managers in less than 2 years. However, they finally got it right. The current manager Jesse is amazing. He takes the time to listen to the problem and does his best to resolve it. Hes very respectful and knows what his doing. I hope he stays as a manager because I personally cant handle another incompetent manager.Jesse continue doing the amazing work youre doing. 😁 -
Review 2 (2024-09-30 - Rating: 5)
I’ve lived here for almost 7 years. It’s a pretty decent place to live. Any maintenance issues I’ve had have been addressed. The management team here is awesome, and that’s one of the things that makes a complex great in my opinion.Sandy is asst. manager and Jessie is the manager, both of them will take care of you as if you were their family. What I like about both Jessie and Sandy is they listen actively, ask questions, and help you come to a fair solution. -
Review 3 (2025-01-28 - Rating: 5)
The maintenance team is the BEST 5 stars for them always! any work order my mom puts in is ALWAYS FIXED in a nice timely manner. -
Review 4 (2025-01-20 - Rating: 5)
The staff was really helpful and kind. The property manager Irene went above and beyond to help me in time of need as well. 10 out of 10 highly recommended -
Review 5 (2024-08-29 - Rating: 4)
Jessie and Sandy have been very helpful and understanding. We havent had any serious pest problems. Ive been here for a year and seen just a few little bugs here and there. less than 5 times. We do need our dishwasher replaced (never got to use it) but didnt make a huge deal, I prefer to hand wash anyways -
Review 6 (2025-01-27 - Rating: 5)
I felt very welcomed and was taken care of right away. Came to visit for a quotes, customer service was so excellent I left with a new home.Thanks to the manager for being very helpful. -
Review 7 (2025-02-27 - Rating: 5)
Over the past 4 years I found cranbrook forest to be my home not just an apartment cranbrook sits in a great location from great restaurants hwy 45. Also 2 miles from the belt way. The office is ran by a staff of reliable and helpful professionals. Hopefully I see many more years in my home. -
Review 8 (2024-05-13 - Rating: 4)
So happy I have hot water back! Water heater went out this weekend and resolved today thank you Santos you were fast and got it fixed. He also tightened the handles of kitchen sink and a loose door handle … thank you! going on to be a year here and haven’t had that many issues and when we do we just do a work order in the portal and always quick in resolving the problem. -
Review 9 (2025-02-27 - Rating: 5)
I wanna give a big shout out to Mrs Jessica as well and I just meet her and she rocks as well her and Mrs.Irene they very unique, understanding and very positive and lovable they understand when you go threw something and they willing to help always as long as you communicate and be positive they show alot of love no love so I would recommend these apt I love you guys for always sticking by my side Mrs.Irene and Mrs.Jessica I promise yall rock Tamara Jones they so sweet man I love them yall new management is the truth and I love it -
Review 10 (2023-12-11 - Rating: 5)
We have been here for a couple of months and so far so good. Awkwardly quiet community. Nice folks. No security issues so far. Had some minor maintenance issues when we moved in but Santos fixed them quickly. Really nice man. Office staff has been consistently professional and prompt with communication and everything before and after our move here. Aniyah helped us with a smooth transition into the unit. She made things easy to be here as we moved. We love it so far. If anything changes i will amend or update this review, but we love it. -
Review 11 (2024-05-11 - Rating: 5)
I want to give a “Shoutout “ to Sandy Chavez, assistant manager at Cranbrook Forest Apartments! Thanks Sandy for the much needed assistance you gave my sister with her housing situation. Your time, compassion, and genuine concern lets me know how much you value your tenants. Take care…. -
Review 12 (2024-07-02 - Rating: 5)
I do not live here yet. But, I felt the need to leave a 5 star review on the behalf of Anaiya Williams. She went above and beyond to explain and show me everything. I’ve had a difficult time finding a place to call home here in Houston because of personal reasons. She just really reassured me and helped me feel comfortable enough to apply that same day. Thank you so much, if I live here or not. Go and ask for Anaiya! -
Review 13 (2024-06-20 - Rating: 5)
This property is pretty quiet and well maintained. Santos, the maintenance guy , has taken care of any issue in a quick and timely manner. The office staff has been friendly and they made the move in process easy and quick. -
Review 14 (2023-10-02 - Rating: 5)
The community is really quiet. There’s no ruckus happened throughout the apartments. They really try to stay on point with getting work orders done. Front office staff is always changing, but everyone that comes in is always nice & helpful! Sherrell does a great job a managing the property and getting things done to the best of her abilities! -
Review 15 (2023-12-04 - Rating: 4)
Leasing office staff Anaiya and Sherrell are amazing! They are always very friendly, prompt, and professional when I need their assistance. I moved from out of state and they made sure all my questions were answered and all my concerns addressed in the moving process.The community is very quiet and neighbors are friendly when I encounter them. Community activities and contests are very exciting to have and I can’t wait to participate. -
Review 16 (2024-07-03 - Rating: 5)
Maintenance guy Santos was very nice and informative! He changed my A/C filter and tightened up the toilet seat as I requested!! He did his job quick and very professional!! Thanks -
Review 17 (2024-05-14 - Rating: 5)
Anaiya is always smiling when I come in . The gym is a very nice suitable place for Cranbrook forest apartment people to train or workout for anything with friends or visitors. In my experience, it is a cool place to build muscle with their weights and treadmill so I can say that its very recommended to come here! -
Review 18 (2024-06-18 - Rating: 5)
Anaiya is AMAZING, she is high energy and is passionate about her job. She has made this Complex my number 1 moving choice when my lease is up at my current complex -
Review 19 (2023-08-07 - Rating: 5)
I love this apartment complex they are professional and very friendly. I would totally recommend these apartment. They do work with you when it comes to dealing with anything you need done. Ms Sherrell Wilson is the Assistant Manager and shes a wonderful person. If your looking for a great place to live this would be the perfect place. -
Review 20 (2024-01-02 - Rating: 5)
Always friendly staff and quick responses. As a vendor it’s important to be able to get in contact with management in a timely manner and they are eager to help and response back quickly. Anaiya in the office has been super helpful and knowledgeable about units and products used. Thank you for being a great partner! -
Review 21 (2025-02-28 - Rating: 5)
Amazing and friendly staff, irene gave me all the information needed -
Review 22 (2024-05-03 - Rating: 5)
Anaiya I had the best experience leasing at Cranbrook Forest!! Anaiya helped me a lot through my application process She’s very sweet and professional!!Moved in a few months ago Great maintenance they finished their task fast and efficiently Santos was great and answered all my questions thank you -
Review 23 (2023-05-01 - Rating: 5)
I called this apartment complex and got one of the most amazing people on the line. Sherrell Wilson, the assistant manager, was a breath of fresh air. She was so transparent about everything and just as helpful. To be honest, It felt like I was talking to a friend that Ive known for years. To come across this from a leasing professional from my personal experience is baffling and Im glad she loves her job because she definitely shows it! 5 stars easy -
Review 24 (2023-10-18 - Rating: 5)
Anaiya was very helpful throughout the whole process. She was able to answer any questions that I had and if she didn’t she made sure to get an answer and get back with me. The rest of the leasing team was helpful as well! Great service and they look out for you -
Review 25 (2023-10-14 - Rating: 4)
I have been living here for about 3 weeks and so far it has been great. The staff are really nice and stay on top of everything. Any concern I called about they were right on it. The maintenance crew works very fast. So far I really like living here -
Review 26 (2024-11-01 - Rating: 5)
Sandy is so nice. She help me with all my move in needs -
Review 27 (2023-06-03 - Rating: 5)
I’ve lived here for a few months now and I would like to say that I’m very happy here the team here has met all my service requests and got my apartment to where I want it. They are making improvements to the grounds and I really feel like they want to make this apartment complex a home for its residents. One month I was late on rent and the kind ladies helped me when I was panicking and gave me a few days till I could afford the rent. I highly recommend this apartment. -
Review 28 (2024-09-24 - Rating: 5)
Sandy, and Jesse have been very kind and helpful with any concern and issue I have brought up -
Review 29 (2024-09-09 - Rating: 5)
Yimell P.Dedicated unlike office staff he gets it done.This place is so dilapidated Eye sore he does a great job he could find a better place to work He fixed an electrical issue after 4 requests.I can see this place was flooded and never really refurbished.work. -
Review 30 (2024-05-10 - Rating: 5)
Santos is a great maintenance. He is very friend and fast. My washing machine was done and santos came and helped me. -
Review 31 (2023-08-24 - Rating: 5)
The only reason I am giving 5 stars is for assistant manager Sherrell Wilson. She is the only reason why I allowed my daughter to sign a 6 month lease. She is the only member of the management. Team that appeared to care about the property and get new residents coming in! She did not lie she was upfront and she did the things she said she was going to get done. Now why she has not been promoted to property manager is just mind boggling to me! That could it be racism? Well that’s a question I want Hazel Management to answer! That Puerto Rican man you had as a manager was a liar and very inappropriate with female tenants! Now you have a white temp but the only one who has remained consistent is the black female assistant manager Sherrell so again I ask what could the issue be? She knows her business, she is thorough, she understands but she is firm and follows the rules and gets things done she says she will get done? -
Review 32 (2023-10-30 - Rating: 5)
Sherrell- From start to finish, I can actually say that this has been the SMOOTHEST process as a first time renter. They were available to answer any questions that I had in regards to the apartment process. There wasn’t any not answering the phone or getting back to you, everything is already for you !! -
Review 33 (2022-07-15 - Rating: 5)
Sherrell was the best leading agent!! She was super kind and informative on everything. She even helped me set up my lights. My experience as a first time apartment holder was so smooth and fun I’m excited to be a resident here. -
Review 34 (2023-05-03 - Rating: 5)
Sherrell is a very nice manager and I enjoy talking to her every time I come and pay my rent. I give her them looks and she just laughs at me such a sweet young lady/ she has a beautiful aura. -
Review 35 (2023-08-07 - Rating: 5)
Ive been living in cranbrook Forest for about 3 years.. in the course of 3 years i have 5 appointments Managers. But by far Ms.Sherrell Wilson was the best Ive have had in a long time. Shes professional and respectful. She trys to help as much as possible and is very understanding. I would refer people to live in this property under her. -
Review 36 (2023-03-07 - Rating: 5)
Sherrell and Joel are very amazing. They will walk you through the process. If you want to move here I would recommend them. They have no problem with assisting and I love their communication. I can say I was little nervous but being assisted by them made me feel more comfortable in my move in process. -
Review 37 (2023-02-26 - Rating: 5)
Just want to give a huge shoutout to the best manager there MS.Sherrell Wilson, this lady is a blessing in many ways very understandable!She always willing to help no matter how mad you come to her she always listen and have the BEST patience I ever witnessed out this world! She will go infinity and beyond to help you! Thank you for making my living so easy and less stressful! You deserve a Grammy the way you care about your residents! Thank you again for the outstanding living in Cranbrook forest! Please don’t stop being the person you are! -
Review 38 (2024-05-10 - Rating: 5)
SANTOS always come through. He is very professional and educational and friendly and funny. He gets the job done right and always in great spirits! -
Review 39 (2024-04-15 - Rating: 5)
Santos is a wonderful maintenance person. Very thorough and makes sure everything works perfectly before he leaves. Once my ceiling was leaking, he fixed the problem and dried entire area. GREAT!!!! -
Review 40 (2024-02-06 - Rating: 5)
Had two maintenance issues. The maintenance person, Santos, was very polite and did a great job of fixing the issues. He was very professional and the service was good. -
Review 41 (2024-08-28 - Rating: 5)
The new manager, Jesse, is great and I would seriously recommend these apartment complex to anyone -
Review 42 (2023-04-01 - Rating: 5)
The property has really came a long way. Repairs are getting fixed and the gates are secured. And the best part of it all is Ms. Sherrell, shes very helpful and you can tell she cares about her residents. Thank you -
Review 43 (2022-10-13 - Rating: 5)
My mom and I stopped by today to get information on a 2bedroom. The ladies in the office were quite busy, so a gentleman came out of a back office to assist us, he said his name was Charlie. He quickly caught on that my mom mainly speaks Spanish as I was translating everything to her, when he quickly changes the entire conversation in Spanish so that way we both understood, together. My mom was very appreciative of that. He mentioned that he was part of the construction side of the management, but no matter what title they wear, they are all there to help and assist where needed. He even took us on tour and explained in detail of all the changes they have done and plan to do to the property, he mentioned their management company recently took over. He reassured my mom with all the questions she had and even insisted on helping us fill out the application in case we had more questions. Needless to say, after everywhere we toured for the day, we filled out an application on the stop and look forward to moving in!! -
Review 44 (2023-06-09 - Rating: 5)
Sherrell was amazing she was able to get me into my first apartment. Super helpful and kind super patient i would definitely recommend her to anyone struggling with getting into their first home. -
Review 45 (2024-05-10 - Rating: 5)
The maintenance santos has been doing a great job always fixing our work orders within the next day. I appreciate his hard work. -
Review 46 (2023-11-14 - Rating: 5)
My daughter lives here and every time I come to visit I come to the computer center Ms. Anaiya is so sweet and very welcoming even tho I don’t live on the property she is so welcoming to the office and such a beautiful smile I wish I could take her to my dental office to work I hope she gets a manager position at the apartment complex she so well deserves it I tell my front office staff all the time the first face you see in the office that is always welcoming sets the tone for the office and Ms Anaiya sets such a welcoming tone for this apartment complex for me keep up the Great work love hopefully you can teach your Manager some of your skills she is like a light switch one minute she sweet the next she doesn’t speak just look at you and gives a dry wave trying to get a conversation out of her is impossible it should not be that hard it’s your job and the fact I work in management myself I’d Never make my patients feel uncomfortable and unwelcome just a smile or friendly gesture is all it takes. -
Review 47 (2019-07-28 - Rating: 4)
I loved this apartments during my short stay. They got me moved in quick, and never were they disrespectful during my stay. I had to move due to my loss of job and having a hard time finding assistance to help and being able to keep up with the balance. Even with this in play Myleeka and Jessica were the best. They never hassled me and was always understanding and straight to the point. My AC unit went out and even then i was going through the payment process and Myleeka still seen fit to send someone out to make sure my babies werent without air the same day. If everything was still going good i would for sure stay in my apartment, which even came with a washer and dryer. Never had an issue with my neighbors and so forth. If you looking for a decent place to stay in the Ella area, this is an apartment i would definitely recommend! Its kid friendly as well! -
Review 48 (2023-01-28 - Rating: 5)
Ms. Sherrell was the greatest! Very helpful in the leasing process and making sure I found my new home! She was very patient and understanding, I’m very grateful for her. I can’t wait to move in -
Review 49 (2022-06-29 - Rating: 5)
Cynthia and Jenai truly make Cranbrook for me, and I give them a thumbsup ! They are truly for the residents and care and help.If they werent here I would leave. New management has made some great changes and I cant wait to see what else they have planned. I finally feel at home and in a nice community and even referred my best friend and she moved in! -
Review 50 (2023-12-05 - Rating: 5)
Santos did an awesome job changing the kitchen faucet to a new one and fixing the water pressure in the guest restroom. Hes a very nice guy!!! -
Review 51 (2023-03-30 - Rating: 5)
Sherrell was an amazing agent, she was very kind and helpful, answered all of our questions and put our minds at ease! Id definitely recommend coming by and speaking with Sherrell about any of your apartment needs! -
Review 52 (2020-01-10 - Rating: 5)
Cindy was amazing - a skilled multi-tasker. She is kind, knowledgeable, and easily walked me through every step of the process for signing my lease and gathering the documentation that I needed to get in quickly. I was a nervous wreck and she calmed my storm. I am so grateful to know that I will be well taken care of in my new home. If there were an option for a billion star review, she would get it. -
Review 53 (2023-08-08 - Rating: 5)
Living here has made me feel so good Ms Sherrell Wilson makes me feel so comfortable and welcomed.She does an wonderful job and keeps a smile on her face.She is very on point and I will recommend these apartments. -
Review 54 (2021-09-26 - Rating: 5)
Ms. Cynthia in the office is incredibly helpful. We moved from out of town and information seemed to be crossed between the office and ourselves causing a long delay at move in. Due to time constraints and the current state of things with this pandemic we were insanely stressed and Ms. Cynthia was able to work with us and resolve all of our concerns. She was kind and on our side every step of the way. I have never worked with apartment staff and had such a positive experience even though everything that could go wrong did. Every concern we had was addressed and we were put at ease that we were wanted here. I would recommend cranbrook forest as its quiet and they have proven that they can resolve things quickly and to a comfortable level for all involved. Peace of mind is worth the world and we thank you Ms Cynthia for your calming ways and kind spirit. -
Review 55 (2023-08-08 - Rating: 5)
Me Sherrell Wilson ROCKS she keeps things on point and such a very unique lady. she has always made her tenants feel welcome and comfortable. -
Review 56 (2023-10-30 - Rating: 5)
My leasing consultant anaiya was very respectful and very understanding. She very informative about any questions or concerns you might have. -
Review 57 (2024-06-12 - Rating: 5)
Been staying at these apartments for only 2 months now and Santos (maintenance man) has done an amazing job fixing everything we’ve had problems with!! Thank you! -
Review 58 (2023-06-05 - Rating: 5)
Sherrell is a Godsend and asset to this company. She went above and beyond helping me with accessing the portal. She is very polite and mannerable. I wish everyone had her pleasant attitude. -
Review 59 (2022-06-24 - Rating: 5)
Sherrell thank you! You made the application and approval process sooo easy! Very helpful and just the friendliest person I have met. The apt community is gorgeous. From the time you walk in the office you feel welcomed. Im glad to call Cranbrook Forest my new home! -
Review 60 (2023-08-07 - Rating: 5)
Ms Sherrell Wilson is such an amazing manager and very understanding,she also does an awesome job.Loving the new management. She rocks and i surely will recommend these apts -
Review 61 (2024-08-22 - Rating: 5)
Property owner Jessie is doing a great job!!! Im impressed with the service. -
Review 62 (2022-07-06 - Rating: 5)
When I think of Cynthia, Professionalism, kindness, Happiness is three of the many words that comes to my mind.She is the Reason why I chose Cranbrook Forest bc she was and still is so helpful, attentive and will brighten my day every time I walk in the office.She’s patient and respectful.There’s so much more pleasant things that I can say about Cynthia and let me not forget to share my thoughts about Jenai who’s also a respectful, helpful and attentive person. Those two women gets the job done ASAP!One call and that’s All! They are truly for the Residents of Cranbrook Forest!They’re both deserving of more than 5 stars!!! -
Review 63 (2024-03-25 - Rating: 5)
Maintenance is quick to respond ! Santos came in and fixed a leak and seen we needed a sink so he replaced it! I was impressed and shocked thanks SANTOS ! -
Review 64 (2023-11-18 - Rating: 5)
Anaiya was super helpful, and made the process to apply super easy and fast. She is a great person and is willing to help you and answer every single concern one might have. -
Review 65 (2021-05-11 - Rating: 5)
I have been here almost a year and despite little things (neighbors) I love it. Management (Ms Veronica) is always smiling, always helpful. During this pandemic and Ice storm, she made sure we (the residents) were ok, taken care of and made sure to share whatever resources was available. I will be renewing my lease in August. -
Review 66 (2023-08-08 - Rating: 5)
Amazing place to live, Ms Sherrell Wilson is a lovng and supportive Manager. She keeps everything in order.Loving the new management.I will recommend these apartments. -
Review 67 (2022-12-14 - Rating: 5)
Sherrell was very pleasant and assisted with my move-in process efficiently and her communication skills are top tier. Definitely speak with her if you want to live here! -
Review 68 (2024-10-21 - Rating: 5)
Sandy and Jesse are very great. Thank you -
Review 69 (2022-06-29 - Rating: 5)
I have a sister that stays here , and for the most part she like the place even thought there’s still small things that needs to be fixed . This sweet humble woman Ms Cynthia is amazing , very understanding & always there too help and go above for her I’m considering moving to cranbrook & Ms Jenai is also a sweet lady that’s willing to help . Those 2 ladies are amazing 🤩 -
Review 70 (2024-04-02 - Rating: 5)
Anaiya Williams was the best leasing consultant I have ever dealt with. 5 out of 5 stars. -
Review 71 (2020-01-10 - Rating: 5)
Cindy was so nice and helpful!! Very caring and understanding ! I had second thoughts first because of the area but Cindy was so welcoming made me feel better and relaxed to sign my lease ! Helped me and my mom get our own apartment! -
Review 72 (2023-09-08 - Rating: 5)
I’ve been living here for a year and a half now and Sherell has been wonderful anything that I need help with she has been my first point of contact. Parking is always easy and not hard to find a spot -
Review 73 (2023-08-08 - Rating: 5)
These apartments are amazing and quiet, Management is so great over here and they treat you good.Ms.Sherrell Wilson is a very supportive and a nice person,she is very outstanding I will recommend these apartments. -
Review 74 (2024-09-27 - Rating: 5)
Jesse really helped me and is a great person for this management 👍🏽 -
Review 75 (2022-08-30 - Rating: 5)
Sherrell has been a great help since the day she showed me the apartment. At the time it was a great special and clean property. She’s even helping my friend with his living arrangements. Thank you -
Review 76 (2022-07-18 - Rating: 5)
I have been her for two weeks now and I havent had any problems with the staff are the property. From the experience that I have had so, far with this complex has been just wonderful. Ms. Sherrell and the other staff has been wonderful in helping with all my needs with no problems. -
Review 77 (2024-05-10 - Rating: 5)
Santos came to my apartment and fix everything I needed he was very quick and well mannered I liked his services -
Review 78 (2020-07-14 - Rating: 5)
Jessica, office management, was Professionally laid back and made my move in smooth. A few long quarantine months later, they show how truly understanding they are with communication. Not to forget the grounds are maintained by an elder gentleman and he does a wonderful job. Definitely noticeable when he had a 3 week vacay.Ps. Neighborhoods not the best but sure could be ALOT, much worse!! -
Review 79 (2023-10-24 - Rating: 5)
Anaiya was very kind and helpful. She walked me through the entire process, and made it very easy. I can’t wait to move in! -
Review 80 (2024-08-12 - Rating: 5)
Anaiya was very respectful and helpful, patient and friendly. Will be be back to lease 👍🏽 -
Review 81 (2022-07-01 - Rating: 5)
Sherrell was amazing she was very helpful kind caring to our needs and she loves kids definitely a people person. They are all amazing woman in this office. -
Review 82 (2023-06-20 - Rating: 5)
I went and toured the place and Sherrell Wilson is the best! She is accommodating , informative and helped me with my apartment. I definitely felt welcomed. -
Review 83 (2023-10-30 - Rating: 5)
Anaiya is very pleasant and very informative! She kept everything so cool.. and I would love for her to tour again -
Review 84 (2023-10-27 - Rating: 5)
Sherrell Wilson shes a lovely Attendant and she help me out a whole lot. Keep her here she is wonderful. Thank you for your help -
Review 85 (2018-05-26 - Rating: 5)
Im looking forward to moving here. The stuff are friendly & will work with you. I came there for a tour & love the dryer & washer hookup in the one bedroom. Just been on this job three months & looking for a place close to my job -
Review 86 (2022-12-09 - Rating: 4)
I can Honestly Say Ms.Sherell And Ms.Miriam Are The Best Agents Since The Apartments’s have been under new Management.These Ladies are very friendly,professional and try they best to take care of your problems As soon as they are addressed..Thank u ladies for all your Hardwork your doing in the Apartments.God Bless🌹 -
Review 87 (2022-07-16 - Rating: 5)
Sherrell and Alinea were so wonderful. They make you feel right at home. The property was nice and clean and quiet. Plus they have great prices. I highly recommend moving here if you need a nice place. -
Review 88 (2021-11-05 - Rating: 4)
Management is great never had an issue while living hear it’s actually pretty quite a Miss Cynthia is awesome and helps out with anything we need from maintenance or just general questions. -
Review 89 (2024-02-01 - Rating: 5)
Anaiya is really helpful and very professional I recommend to talking to her. She’s very friendly And very patient she need a raise 😎😎😇 -
Review 90 (2023-12-14 - Rating: 5)
Ive been here for 3 months, I love the office staff and I really appreciate Anaiya shes always willing to help -
Review 91 (2024-01-23 - Rating: 5)
Anaiya was very polite and professional. Helped us out on filling the application and answered all of our questions. Very satisfied -
Review 92 (2022-10-25 - Rating: 5)
Hi I am James Gallashaw II, The proud and new tenant of the beautiful and wonderful community living a Cranbrook Forest apartments a very beautiful community with some beautiful people like starting off with the manager and miss Sherrell Wilson outstanding they went above and beyond to accommodate me and truly they show a lot of compassion and empathy and they do their job very well I find no fault I would like to say that the folks at Cranbrook Forest apartments and the maintenance people those folks are outstanding outstanding Lee good in the upcoming in the Maintenance keeping up the beautiful structural building that they have in the facility that facilitate the tenant they are just simply the best by far the best simply the best with a wonderful place with some wonderful people everybody got a job don’t wanna do it; But these people at Cranbrook Forest apartments they do the job well I’m very pleased I’m a happy camper I’m a proud tenant to be a part of Cranbrook Forest ‘s apartments good community living I would hope that everybody get a hold of us please cause they are going places in the place to be of find good upstanding and outstanding good community living for real for sure and they are up 💯%😃👍🏿👍🏿👍🏿👍🏿👍🏿☝🏿☝🏿☝🏿☝🏿☝🏿😃 -
Review 93 (2023-05-03 - Rating: 5)
My husband and I enjoy our residency at Cranbrook Forest. Specifically, Ms. Sherrell Wilson and the remaining staff are always extremely accommodating, kind, and extremely helpful. -
Review 94 (2019-01-21 - Rating: 5)
I recently moved into a upgraded town house apartment with brand new washer/dryer. The new management is amazing, I cant wait to use the new computer room. Keep up the good -
Review 95 (2023-05-31 - Rating: 5)
Ms. Sherrell has always been nice and take the extra steps to make sure her residents are happy. Thank you for being you! -
Review 96 (2022-08-26 - Rating: 5)
When we first came it was a breath of fresh air, Mis. Sherrell was so nice and helpful and accommodated all of our need. I recommend these apartments highly. -
Review 97 (2023-11-07 - Rating: 5)
Hey guys came in to cranbrook apartments looking for a place to call home Anaiya customer service was excellent when you arrived ask for her she will get you into your new place of living -
Review 98 (2024-01-23 - Rating: 5)
We had a wonderful experience , we were helped by Anaiya and she was very helpful with our application and tour. -
Review 99 (2022-06-24 - Rating: 5)
Sherrell This was the absolute best experience I’ve ever had I walked in and they helped my daughter immediately get a place to live . The atmosphere is amazing . Thank you Sherell Stacy snd Cynthia for all of your help I would send anyone that is in need of a family environment to move here you can’t go wrong -
Review 100 (2023-10-28 - Rating: 5)
Anaiya was very friendly and very helpful. The energy of this place is amazing. Its full with joy. I would love to live here -
Review 101 (2023-10-27 - Rating: 5)
Cranbrook has been nice and attentive never had no problems and they care about their people .Thank you to Sherrell Wilson the manager so nice -
Review 102 (2024-04-09 - Rating: 5)
Recently had issues with my ac and a couple minor things. Needles to say santos and jimel got me right asap thank yall -
Review 103 (2021-11-23 - Rating: 5)
I have been living on this property for almost 2 years..Ms Verionca woww she is amazing.very kind, understands very very well...she keeps a smile on her face no matter what..Ms.Cynthia is gorgeous as well..and also very understanding..i love both of these ladies... -
Review 104 (2017-07-21 - Rating: 4)
Aww I enjoy being here at this complex, I recommend this place. I choose a town home apt. It so nice inside n outside. Aunjel help me since day one back in 2015. Ur behind on rent, they take there time and work with you. No need to worry u be kick out as long u make ur payment promise to pay. 27 of each mth ur be fine. maintenance fix ur problem fast too! Thanks you so much, also make me feel like home. -
Review 105 (2018-05-31 - Rating: 4)
The staff are very friendly and helpful. It was very pleasant working with them. The apartment unit needed some things to be fixed, but they were minor things. Overall, it was a good experience. -
Review 106 (2022-06-30 - Rating: 5)
The New Management staff is the best here on the Property. Any Problems Ms.Cynthia will handle it! Great People. Quiet Area as well!! -
Review 107 (2019-08-16 - Rating: 5)
I just moved in recently Ms Cindy has made the experience pleasant and easy. The apartment is just as nice as I expected it to be thanks Cranbrook for making this transition as convenient as possible! -
Review 108 (2013-04-10 - Rating: 5)
Ive lived here a few months very impressed with mgmt,maintenace etc; my property mgr is super friendly but professional care about and aware of property issues Cranbrook Forest entire staff You All Rock. -
Review 109 (2021-06-17 - Rating: 4)
Ms Veronica is who keeps these apartments flourishing. Without her things wouldnt be the same at all. She deserves a raise or something for having to deal with like 10 jobs at once. -
Review 110 (2019-08-22 - Rating: 5)
I would recommend you to these apartments they have a lot of quality theyre very attentive to all there tenants and they are getting much better as the time goes by also make sure you stay on top of your paperwork they cant help you if you loose anything important thats your responsibility! -
Review 111 (2023-05-02 - Rating: 5)
Sherrell is very hard working and shes kind hearted. She doesnt waste any time with helping me. -
Review 112 (2019-12-24 - Rating: 5)
Cindy is very understanding, and helpful. She got me and my daughter moved in quickly, she was very helpful and made the whole process easy. -
Review 113 (2024-07-15 - Rating: 5)
Anaiya is the best agent I ever worked with. -
Review 114 (2022-06-29 - Rating: 5)
Yes Wonderful Service ! Cynthia and Jenai they always help n clear any problems that I ever had ! New management seems to care and I can see the changes and improvements that are being done. -
Review 115 (2023-05-02 - Rating: 5)
Go see my girl Sherrell at these apartments because she will do all that she can and the best way she can to get you an new spot... -
Review 116 (2023-03-06 - Rating: 5)
I was very impressed how clean the apartment was when I moved in and Sherrell was very beautiful and kind she made it very simple for me and my move. Thank you -
Review 117 (2016-09-20 - Rating: 5)
Ive been here over a year and I like my apt they work with you and Ive yet to see a roach or rat in my apt its not a lot of racket at all its full of children mostly playing having a great time...night time is extremely quiet -
Review 118 (2023-05-02 - Rating: 5)
I been living here 4 years and Sherrell Wilson, Assistant Manager has been very helpful with all my concerns and needs. Thank you -
Review 119 (2024-05-10 - Rating: 5)
I like living in Cranbrook. Sandra is always smiling. -
Review 120 (2023-11-09 - Rating: 5)
Santos was very helpful, friendly, and great at what he was in my home to complete a maintenance on. Thank you. -
Review 121 (2019-09-13 - Rating: 5)
Great customer service Cindy and Jessica and the outside maintenance are doing a great job. Property look a lot better. Always clean! -
Review 122 (2019-09-14 - Rating: 5)
Ive only been here a couple of days but I love my apartment. Cindy and Jessica are very helpful and nice I love it! -
Review 123 (2024-04-09 - Rating: 5)
Santos dose excellent work fix issues with the apartments top notch work -
Review 124 (2024-05-10 - Rating: 5)
Santos came to the my apartment today very helpful handled the problem very quick -
Review 125 (2022-08-27 - Rating: 5)
I recently moved from Virginia Sherrell was a big help the whole way through she is very informative and knowledgeable about her job. -
Review 126 (2023-08-26 - Rating: 5)
I would most definitely move here I’m moving in November sherrell Wilson was amazing come here with ya girl 💕 -
Review 127 (2019-07-29 - Rating: 5)
Omg just recently move in 3days ago and I love it jessica was very helpful an help me find my new apaertment as she promise love my wood floors actual they first apartment i moved in with no problem was very happy to help me i think i will stay here for a while THANK YOU JESSICA!!! -
Review 128 (2024-01-10 - Rating: 5)
Ms Anaiya and Ms. Ligia provided great customer service and is highly recommended when trying to lease -
Review 129 (2023-11-03 - Rating: 5)
I was assisted by Madai and she was great in processing the work at the property. -
Review 130 (2023-05-08 - Rating: 5)
Ms. Sherrell is very helpful and she hold medicine to make sure I get them. Thank you young lady -
Review 131 (2021-11-22 - Rating: 5)
Mrs. Veronica and the staff are great, professional and extremely courteous. Its a great place to stay and my family loves the place. -
Review 132 (2022-07-07 - Rating: 5)
Sherrell and the staff was very professional and welcoming. I was about to look and lease with a great move in special. Thank you Sherrell -
Review 133 (2023-12-04 - Rating: 5)
Mr Santos did a great job! Efficient and professional! Thank you Mr Santos!! -
Review 134 (2023-10-20 - Rating: 5)
Anaya was very sweet in helpful with our tour really appreciate it . -
Review 135 (2023-06-22 - Rating: 5)
Love my apt great office people friendly staff always willing to help -
Review 136 (2023-08-26 - Rating: 5)
I am considering moving here, Sharell Wilson was really nice and very helpful. -
Review 137 (2024-05-03 - Rating: 5)
Sandy is always helping me with all my stuff -
Review 138 (2023-06-03 - Rating: 5)
Beautiful apartments. Clean and well maintained. Staff is excellent! -
Review 139 (2024-05-02 - Rating: 5)
Ligia us a great manager. Stays late to help me -
Review 140 (2017-08-28 - Rating: 5)
I loved the staff. Very friendly and understanding. Not to many people hanging around outside. Nice place to live! -
Review 141 (2024-10-29 - Rating: 5)
Sandy is very friendly. -
Review 142 (2024-09-25 - Rating: 5)
Jesse and Sandy are great -
Review 143 (2024-08-20 - Rating: 5)
Sandra has been great help -
Review 144 (2023-11-10 - Rating: 5)
Santos was wonderful, Thank you for completing my work order -
Review 145 (2023-05-13 - Rating: 5)
The customer service was amazing here. Sherrell answered all my questions and my concerns. Thank you -
Review 146 (2024-03-01 - Rating: 5)
Anaiya very patient and helped me tremendously I had an answer the same day