Cortland Southpark Terraces
Located in Houston, Texas
Address: 10001 S 1st St, Austin, TX 78748, United States
Phone: +1 737-232-6729
Rating: 4.3
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-21 - Rating: 5)
Just want to say I had an amazing experience touring Cortland Southpark Terraces with Manny! From the moment the tour started, Manny was welcoming, professional, and incredibly knowledgeable about the property. He took the time to walk me through every detail, answering all my questions.The community itself was impressiveāclean, modern, and thoughtfully designed. Gardening was well kept. I especially loved the stunning amenities and the overall peaceful vibe of the place. Mannyās friendly attitude and attention to detail made the whole experience enjoyable and stress-free.If youāre thinking about checking out Cortland Southpark Terraces, book a tour with Manny and youāll be glad you did! -
Review 2 (2025-02-21 - Rating: 5)
I recently had the pleasure of touring Cortland Southpark Terraces with Manny, and I have to sayāit was an incredible experience from start to finish. Manny was not just knowledgeable but also genuinely friendly and offered me coffee or water, making the whole tour feel relaxed and enjoyable.I absolutely loved the vibe of the community. The property was immaculate, and every detail, from the modern finishes to the thoughtful amenities, really stood out. Manny took the time to answer every question and overcame concerns I had with patience and made sure I got a full picture of what living there would be like.The professionalism and warmth Manny brought to the tour made the entire experience unforgettable. Highly recommend taking a tour with Manny if youāre considering making Cortland Southpark Terraces your next homeāyou wonāt be disappointed! -
Review 3 (2025-02-21 - Rating: 5)
Cortland Southpark Terraces in Austin is a hidden gemāpeaceful, beautifully maintained, and conveniently close to Southpark Meadows. The property is surrounded by greenery, making it feel like a quiet retreat while still being near great shopping and dining. The amenities are top-notch, from the resort-style pool to the well-equipped fitness center, and the apartments themselves are spacious and modern.What really makes this place stand out, though, is the exceptional service. Manny Robinson is incredibly helpful, making the entire experienceāfrom leasing to settling ināsmooth and stress-free. His professionalism and willingness to go the extra mile truly make a difference. If youāre looking for a great place to live in Austin, Cortland Southpark Terraces is definitely worth checking out! -
Review 4 (2024-10-18 - Rating: 5)
It has been a wonderful experience since I arrived here. I would like to express my sincere gratitude to Manny Robinson for his exceptional patience and invaluable assistance. -
Review 5 (2025-02-21 - Rating: 5)
The leasing office was so helpful! Kat answered all my questions, followed up when needed, and the entire team was very kind and considerate! I already enjoyed living here, and feeling supported by the staff made it even better. -
Review 6 (2025-01-13 - Rating: 5)
This property is absolutely beautiful. Manny showed me around and I was very pleased with the amenities and apartment layouts. He was very knowledgeable of the property and answered all my questions. He was also very down to earth and thorough with the tour, from showing me all the floorplans I was interested in, to giving me recommendations of things to do in the area. I didnt feel pressured or rushed at all. He made the apartment hunt process smooth and stress-free. Thanks Manny! -
Review 7 (2024-11-09 - Rating: 5)
Our tour with Cameron was a great experience! He did a fantastic job explaining the leasing process and answered any questions we had. The property has amazing amenities and beautiful apartment features. Im looking forward to moving in. -
Review 8 (2024-11-19 - Rating: 5)
As someone who has a lot of experience in the property management world, my expectations are pretty high when it comes to the functionality of a leasing office/maintenance team. I would give 10 stars if I could, especially to the maintenance team who went above and beyond for me yesterday! Ive only lived there a few weeks, but my whole experience thus far has felt incredibly friendly and efficient. I really do believe that the onsite team can make or break a residents living experience and can be the deciding factor in resident retention. Overall, Im so happy with where I live and would highly recommend it to anyone who is currently looking for a new place to call home. -
Review 9 (2024-10-01 - Rating: 5)
Touring with Manny was such a delightful experience! He did a fantastic job explaining the leasing process and recommended some wonderful places to visit in the neighborhood. We were truly amazed by his knowledge of the property and the impeccable cleanliness of the office and community. The staff is incredibly friendly and they even organize events to bring residents together. -
Review 10 (2024-09-26 - Rating: 5)
My roommate and I recently moved in, and weve had a wonderful experience so far. Manny, Renee, Cameron, and the rest of the staff have made us feel right at home since our very first visit. They really care about their residents and they work tirelessly to make this a fantastic place to live. Id definitely recommend this community to anyone looking for an apartment in South Austin. -
Review 11 (2024-09-25 - Rating: 5)
Toured this property recently and itās amazing. The units are very high-end and beautiful. The pool and common areas are very clean and maintained extremely well. I loved the clubhouse area. Great for having a private party and entertaining guests!The staff is exceptionally friendly and professional. I highly recommend cortland Southpark terraces! -
Review 12 (2024-10-30 - Rating: 5)
To be clear, I didnt live here but went in for a site tour. Cameron was the agent to help me and he was very helpful and professional. The location is great next to SPM and the overall facility looked very nice. There were some other outside factors that impacted my decision not to move here, but it wasnt anything related to the community. -
Review 13 (2024-10-25 - Rating: 5)
We absolutely adore this property! Manny was fantastic in showing us around the apartment and even kindly offered us water and coffee during our tour. We cant wait to submit our application! -
Review 14 (2024-08-23 - Rating: 5)
We drove five and a half hours to get to Austin and when we arrived, I was blown away. This is a luxurious apartment complex. I have seen apartment building before and the conditions were very poor. I was truly impressed by the flower beds at the entrance. The flowers are not lavish but simple, neat and so warm and inviting. The hosts, Mr Cameron, Ms Renee and Mr Robinson were graciously welcoming. I was very satisfied with the way they handled all my questions. Brilliantly addressing all my concerns. The main entrance is so appealing, refreshing scents, spick and span restroom areas. A club house stocked with refreshments and beautiful furniture to relax and chill out on. The gym so packed with up to date machinery and music and a rock wall to climb on. Oh my goodness, and three pools. I sleep easy and peacefully at nights because there are so may gadgets and security measure installed. The place is so modern. I use an app on my phone to open the gates. There is a police patrolling the compound as well. If you are like me and want a quiet, clean and safe place to live then try Cortland. It is well worth the money. The maintenance crew work very hard and all staff members are very decent, well educated and respectable. I love this place. I feel bad for the staff though, some people abuse the facilities, mess up sometimes but the staff picks up after them promptly. Wish some people were more considerate to the lovely staff. I recommend this place highly. -
Review 15 (2024-09-30 - Rating: 5)
Ended up finding this apartment at the last minute and enjoying everything so far! Manny has been very helpful in providing all necessary information and assistance in making the move-in process easy. Looking forward enjoying the new residence! -
Review 16 (2024-12-19 - Rating: 4)
I had an issue with them not picking up my trash in which I gave them time to resolve it in which they did. They have done a great job dealing with any other issues I had from noisy neighbors to people parking illegally causing driving issues. Also maintenance does a great job. I moved this from a one star to a four stars. I will make this a five stars if this continues. -
Review 17 (2024-11-01 - Rating: 5)
The staff were very friendly when I toured. I was with Manny, who was very personable and also knew a lot about the area. The property itself (units, common areas, amenities) looked clean and in good shape. -
Review 18 (2024-10-22 - Rating: 5)
I toured these apartments recently and the facility is perfect for my needs and very lovely. The staff was extremely helpful and friendly. I highly recommend this location as well as the benefits of living here. -
Review 19 (2024-10-09 - Rating: 5)
I had an awesome experience touring the property. The staff member took their time to walk me through everything I needed to know and helped answer any questions I had. On top of that, everything was exceptionally clean and well taken care of. -
Review 20 (2024-09-28 - Rating: 5)
Highly recommend! Manny was so helpful and friendly throughout the application and move in process. When we did have a couple of issues with our unit they were all handled pretty quick. -
Review 21 (2024-08-27 - Rating: 5)
Just had a virtual viewing with Cameron, who was great. He took us on a detailed virtual tour of the complex. He was very generous with his time and answered all our questions. I think itās safe to say weāll definitely be putting in an application for a unit. -
Review 22 (2024-12-27 - Rating: 5)
Amazing tour! Cameron was awesome and we are looking forward to coming back here! Amenities are so great. -
Review 23 (2024-10-31 - Rating: 5)
Cortland was one of the first places we visited and then we visited other places but I just wanted to go back to Cortland Southpark Terraces because of the gentleman that we who helped us on our first visit. Mannie was so awesome, friendly and helpful. This is why we went with Cortland Southpark Terraces! -
Review 24 (2024-10-10 - Rating: 5)
I recently visited Cortland, and I was really impressed! The property is beautifully maintained and the atmosphere is inviting. It has great amenities and the management team was friendly and eager to help out. -
Review 25 (2024-08-07 - Rating: 5)
Came to this location to inquire about the apartments and was pleasantly greeted by two very kind and helpful leasing agents: Manny and Cameron. They showed me the apartment and facilities, to which, I was very impressed by! They helped me make an easy decision of becoming a future tenant at this complex! -
Review 26 (2024-06-07 - Rating: 5)
Brian worked with my husband and I in getting the perfect apartment just for us! Brian even made sure that I got a raised toilet to meet my disability without a problem; as well as making the process so easy in order for us to get the apartment!!! When we asked at other apartment complex about raising the toilet,we were told NO, WE CANT DO THAT! THE GOOD LORD kept reassuring me this was Our place to live!!! AND I THANK GOD AND BRIAN FOR IT!!! GOD BLESS YOU BRIAN!!! -
Review 27 (2024-10-01 - Rating: 5)
Cameron made the leasing process smooth and stress-free with his professionalism and quick responses. I highly recommend Cameron for anyone looking for a reliable and helpful leasing agent! -
Review 28 (2022-05-05 - Rating: 5)
**This place is this good thatās why Iām posting twice, from my work and my personal ***We moved in April 8th, legitimately the best experience I have had since striking out on my own 12 years ago. Grace and Isaiah helped make the move as seamless as possible and have been on top of making sure our ongoing experience is great. Mariel, Viridiana, Phoenix and Chloe have been amazing everytime I go in for something my ADHD prioritizes. The maintenance team is stellar, shout out to Leo for being fast and efficient the other day. I love this place, if you make decision based on reviews the give Cortland Terraces and Cortland Estates serious consideration. This place feels like home. -
Review 29 (2024-02-29 - Rating: 5)
Lived here for 4 years and overall had a great experience. New management came in recently and really made a difference with cultivating community events and making an effort to get to know the residents. I also want to give a shout out to the maintenance team as well. They have always been polite and super responsive. Like every apartment complex there are mishaps but overall I enjoyed living here and have witnessed a lot of improvements. -
Review 30 (2024-09-29 - Rating: 5)
Beautiful property!! I enjoyed my tour, staff was amazing and knowledgeable about the area and community. I am excited about moving in soon. -
Review 31 (2024-10-30 - Rating: 5)
Went on a tour and itās a beautiful place. Maintenance keeps the area looking beautiful and the office staff was very friendly. Top of my places to live. -
Review 32 (2024-01-23 - Rating: 5)
This review is for Jessica Alberto specifically, she was our tour guide and did a phenomenal job showing us around. She was very personable which made this process easier. She very clearly listened to what we wanted and asked us our top 3 must haves. It was nice for her to give us options based on this and continue to cater to our needs. As a result we signed our lease same day and canceled our other tours! -
Review 33 (2025-02-23 - Rating: 5)
Manny is wonderful! He has made the past year a pleasure to live here with his expertise & expediency! He has been a pleasure to work with as my family transitions away from the Cortland experience. -
Review 34 (2024-02-10 - Rating: 4)
Ciara was super helpful with the tour and informing me all about the apartmentās features and surrounding areas. Maintenance has been amazing with their prompt responses with my service requests. I gave 4 stars because there were several things that needed fixing when I moved in and they shouldāve been fixed before I moved in. Also, few of my items have gone missing during move-in when the uhaul truck was left unattended for a moment while my friends and I were moving my stuff up to the unit. I think the apartment should install security cameras all around the complex to prevent theft. -
Review 35 (2024-02-07 - Rating: 5)
My wife and I love living here. The community is gated and safe. We love having a gym and coffee bar right on site. The maintenance of the grass is kept up with the community feels new and the pools and grill area feels very luxurious. Highly recommend. -
Review 36 (2024-04-29 - Rating: 5)
I was bribed with food to post this review , all jokes aside I can honestly say any issues Iāve had were fixed within a 24 hr time frame the staff response is probably the best Iāve ever had from an apt complex. Example my ac went out overnight apt was at 85 degrees put in the ticket at 2am it was fixed by 9am next day , location is in a great spot behind South Park meadow , always having food trucks and events for the community which is awesome and much appreciated. I donāt have much I can complain about cause any issues Iāve come across have been address almost immediately -
Review 37 (2024-05-16 - Rating: 5)
Hands-down one of the best properties I have ever lived on! Brian and his team are amazing! The maintenance staff does a great job keeping the community nice and clean and the residence are the best! Definitely recommend 10 out of 10!!! -
Review 38 (2024-01-10 - Rating: 5)
Jessica was amazing! I was moving from New Jersey and she made the whole process much easier. She gave me a thorough walkthrough on video of the apartment, showed me the whole community on, and showed me different areas I can let my dog out thats convenient which was very important to me. I wouldnt have felt comfortable moving without seeing the place first without her. Also she made the move in process seamless. -
Review 39 (2024-04-24 - Rating: 5)
My fiancĆ© and I are moving here in July.So far we are very impressed with the customer service weāve received during the application process. Everyone is very kind and weāre super excited to call this place our home!!! Weāve worked specifically with Renee and she has been incredibly helpful and kind to us. :) -
Review 40 (2024-09-25 - Rating: 5)
Manny was such a help with the virtual tour the process to get an apartment was very smooth and quick Iām so excited to move into my new apartment!!! -
Review 41 (2023-07-31 - Rating: 4)
I lived here for about two years or so, my unit backed to the greens pace which was lovely. The complexes exterior and landscape is well maintained and appealing. The area is quiet and has easy access to the freeways. Mariel in the management office is the star of the show and extremely helpful and accommodating. You do need to go to the office to get help because the phone is rarely answered, due to how busy they are, but if you get to the main office, youll get the help and answers you need. Mariel was such a wonderful help throughout my lease period and during move out. I cant say enough about her other than she should be the head manager, running the show. She definitely deserves a promotion! Very hard working lady :) -
Review 42 (2024-03-15 - Rating: 5)
Really love the new place. Being right behind South Park meadows feels like an extension of the amenities. Huge gym including peloton bikes. My kids like the perpetual climbing wall in the outside gym area. Nice clean pool. Management is very helpful and quick to address any of our needs. When I get up in the morning I can have coffee on my balcony and view nature. Watched a couple deer passing by the other day. Definitely found a good spot. -
Review 43 (2023-08-16 - Rating: 4)
I have lived here for about a year now and just moved over from the Terraces to the Estates and I have really liked it! The price is exceptional considering the location, amenities, and apartment finishing. The Terraces is pool is absolutely gorgeous. Most of all, it has the best front office and maintenance staff I have interacted with in my years of leasing. Isaiah, Grace, and Sierra go above and beyond to ensure you are most comfortable at your apartment.The only reason I did not give a 5 star is because things can move really slowly at times. Im sure this must be due to staffing or high leasing, but things tend to really crawl at times. Rest assured, however, they will get to it and make it all up. -
Review 44 (2024-03-06 - Rating: 5)
Jessica has been lovely to work with! She really sold us on the property and has been great at answering all of our questions. Sad to hear that she will be moving out of the state, but Iām glad to be working with her for the time being and canāt wait to move in! -
Review 45 (2023-11-16 - Rating: 5)
I am thankful for Renee and how she always helpes me. Every time we come into the office she always has the best personality and is always willing to help even when the office is very busy. I am thankful to her for going out of her way to help me understand my lease and rent charges. She is the best asset to the office and we want to thank her. -
Review 46 (2024-09-11 - Rating: 4)
Drove from Houston to tour the property Manny was very delightful to meet he showed me around very nice property and in reach of everything this will be my new home looking forward to a good living experience! -
Review 47 (2023-04-12 - Rating: 5)
What can I say. The apartments are very nicely appointed. I think no matter where you go you are going to find issues. Its more a matter of are those issues are addressed. The true gem of this place is Grace! She will always greet you with a beautiful smile and eager to assist with any troubles or concerns. On top of that she happens to be very knowledgeable about the property. She is one of my favorite parts of living here! -
Review 48 (2023-04-18 - Rating: 5)
I have been living in this apartment complex for two years now and I am extremely satisfied with the level of service provided by the staff and maintenance team. The staff members are always polite, professional, and willing to help with any concerns or issues. They respond to any queries promptly and efficiently. The maintenance team is quick to respond to any maintenance requests, and they always ensure that everything is fixed to a high standard. The entire team has made my living experience here very pleasant and enjoyable. I would highly recommend this apartment complex to anyone looking for an excellent place to call home. -
Review 49 (2024-02-12 - Rating: 5)
This was by far the easiest and fastest process Ive gone through for getting an apartment, and Jessica was a great guide! We were even able to easily update paperwork when I ended up needing to add another pet. All the info for utilities was sent way in advance, meaning I could move in the day I got my keys, and I was shown around and given a map for where important stuff was, like my mailbox, the dog parks, etc. Thanks, yall! -
Review 50 (2024-06-26 - Rating: 5)
Joe exemplifies what excellent customer service should be. Whenever theres an issue in my apartment, whether its a leaky faucet or a malfunctioning appliance, Joe is quick to respond and resolve the problem. His knowledge and skills are evident in how swiftly he diagnoses issues and implements effective solutions. -
Review 51 (2025-02-25 - Rating: 5)
Office experience while at property. Staff are more than ready to help. -
Review 52 (2024-07-03 - Rating: 5)
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! Iām happy to say Cortland is my home! -
Review 53 (2023-06-30 - Rating: 4)
Just moved in a month ago, and the experience has been really positive. Love the location and the community. The team is always available to respond over phone for any queries and the crew on property does a really good job of keeping the community safe and clean.Mariel is a rockstar who went above and beyond to complete a service request personally while the maintenance staff had other high priority tickets. Huge shout out to her!Grace & Isaiah were really helpful with the tour and overall the move in process.Maintenance could get pretty busy during summer time, so some requests may take time but during non-busy weeks the requests are addressed promptly. -
Review 54 (2023-04-17 - Rating: 5)
Grace helped me get into see an apartment within a week. She was always there when I needed anything. She truly made this apartment complex the 5 stars I gave. Love the pool and gym. Loved my layout. Great complex! Anytime I needed a work order done, Grace would ensure it was done correctly. -
Review 55 (2023-03-21 - Rating: 5)
Great apartment complex. Everything from the amenities, to the location, to the units was excellent for the price! Jen the leasing agent gave me excellent service! Certainly better than any prior leasing agents Iāve ever had. She really went above and beyond to make me happy. Upon move in, she noticed my unit was missing a shower bar. She followed up with maintenance and myself and was a stellar communicator. -
Review 56 (2023-07-18 - Rating: 5)
We needed an internal lease transfer so we could move to Arizona, and Mariel was absolutely tremendous with helping guide us throughout the process! She was attentive, quick to respond via email (even outside of office hours) and went the extra mile to check in on us. If you are looking for a leasing manager that creates a premium experience for their guests, look no further than Mariel! -
Review 57 (2022-12-19 - Rating: 5)
Absolutely the most amazing tour I have ever had. From the second I walked into the fresh smelling lobby, to meeting all of the professional leasing agents, I was truly impressed. Jen was the agent who took my boyfriend and I on our tour, she was the best! She was friendly with every resident and made me feel at home. She truly cares about her residents and wants you to have everything you want in an apartment. Since I had such a wonderful tour, I am in the process of convincing my boyfriend to move here! *fingers crossed* -
Review 58 (2023-07-28 - Rating: 4)
Overall a positive experience living in this complex (Estates) They do a really good job in keeping it clean and the green areas looking nice all year round. Giving it 4 stars as maintenance takes a LONG time to get to a service request. I had a couple of hiccups with them but Mariel Serrano Rivera has been a godsend in helping me push them through. She is also really attentive when it comes to other situations around the complex and will always get things done.Thanks for everything Mariel! -
Review 59 (2024-04-25 - Rating: 5)
Since Brian came in, everything has improved A LOT! Both, Renee and Brian are always with a smile and glad to help, with any request we might have! We are extremely happy to have decided to stay here and enjoy the community! -
Review 60 (2023-03-16 - Rating: 5)
Moved in a few weeks ago and really enjoy living here. Perfect place for a dog and the community has been relatively quiet so far. The location is also awesome, its close to a ton of shops, restaurants, bars etc. Grace was my leasing agent and she was awesome. I was very needy during the process and she answered all of my over-the-top questions in a timely manner and was extremely helpful -
Review 61 (2023-06-17 - Rating: 4)
Grace and Isaiah are such wonderful leasing agents. If youāre looking for a place where you know the team is going to look out for you, itās this one for sure. No matter what the problem is, those two are always on the case to make your experience the best it can be.My partner and I have loved this place and everyone working here! The four stars is only for how long maintenance can take to get to you and for people not leashing their dogs. The leasing office also can be hard to reach on the phone, so definitely go in person if your questions/needs are urgent!Thank you to Grace and Isaiah and everyone at CSPT for making this complex feel like a home -
Review 62 (2023-11-01 - Rating: 4)
We just moved in and the staff was great and supportive every step of the way. Ciara stayed on top of every question or concern we had.A special shout out to Manuel Vazquez the Regional Facilities Manager for personally taking care of a few issues we found in our apartment. -
Review 63 (2022-04-14 - Rating: 5)
I live in Estates with my family (me, my partner, and our two boys), and we absolutely love its far. Grace was absolutely incredible and put up with my partners millions of questions. The move in process was so quick and easy. we live more towards the end of the complex in a 2 bed/1 bath (that is actually a lot more spacious than it sounds). Im absolutely in love with my kitchen! and Our community is wonderful. Its quiet, the pools are amazing, and the gym is to die for. We actually had our first community event today, free snowballs! This is such a great place, with a great location, and amazing staff :) The only thing Im upset about is that we didnt move here sooner! -
Review 64 (2024-10-31 - Rating: 5)
I went to view the property and Im thinking about making the move!! Nice people great staff! Looks like my new home. -
Review 65 (2024-10-31 - Rating: 5)
Enjoyed my tour with Manny.He was very informative and resourceful. Loved the property and amenities. -
Review 66 (2023-09-06 - Rating: 5)
I give Cortlands Southpark Terrace an absolute 5 stars! First off, the staff are great. Special mention goes to Phoenix and Mariel. They listened and were very responsive to resolving my needs. Maintenance was also great. Every time I had a problem with my unit, they were on it right away. -
Review 67 (2024-10-31 - Rating: 5)
Manny did a great job touring the property and loved the amenities and the apartments are spacious. -
Review 68 (2023-03-28 - Rating: 5)
The place is very nice, it has access to several shopping centers and parks.It has 2 pools and a gym. Rent can be paid online when necessary.The staff is professional, especially Mariel R. She has always helped me with rental inquiries, services or maintenance requests. She is very attentive, helpful and has great charisma. -
Review 69 (2022-12-20 - Rating: 5)
Weāve loved living at Cortland Southpark Estates. Great location ā close to parks, right next to Target and a bunch of good restaurants. The move-out process was smooth and easy. No extra or hidden charges. I was able to receive my deposit in full. Mariel took great care of us whenever we had any service requests. They would get done quickly, sometime ā same day. The property is nice and well-maintained. Great place to live! If we decide to move back to Austin, weāll certainly consider Cortland Southpark Estates. -
Review 70 (2023-06-23 - Rating: 5)
I would like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service.I look forward to continuing to be a part of this wonderful community. -
Review 71 (2023-07-17 - Rating: 5)
Mariel is always very thorough in each of my encounters and goes by procedure. Which is a very good quality to possess in property management! Sheās up-to-date with taking care of her customers and cares deeply for her residents! -
Review 72 (2023-08-15 - Rating: 5)
Weāve had our ups and downs here since move in at Cortland because of how long maintenance takes to fix issues but Mariel Rivera always has our backs when we have complaints! She always pushes them to come the same day or same week! when we have carpet issues, the contractor comes the same day! Shes the absolute best and the best help we have at Cortland Terraces. She even comes to see the problems herself so she can report them and get the job done!! -
Review 73 (2023-04-27 - Rating: 5)
We had a good experience with Mariel and Jeromy. They always promptly took care of our work orders after submitting them. For example, they replaced our dishwasher after we pointed out some issues with it. The community is nice. Its a walking distance to Walmart, Target and some nice restaurants. -
Review 74 (2023-04-21 - Rating: 5)
I signed at 15 month lease here and I can definitely say the front office staff and maintenance crew are very helpful! Especially Grace, always helpful with any questions I had or when I would lose my keys she would save the day! Always smiling and I would never know if she had a bad day! Thanks Grace! -
Review 75 (2021-10-15 - Rating: 5)
Love these apartments. Best staff. Best maintenance team Iāve experienced. The gym is always clean, never had a bad neighbor and the best part is the apartments are very dog friendly.Grace has been awesome. She is one of the apartment managers there and she is always there to help, great energy, and always making sure you have the best experience in living in the apartments. Iām resigning forsure. -
Review 76 (2022-10-21 - Rating: 5)
Cortland Southpark Estates truly is the experience of quality living youāre looking for! Since the beginning of my lease, Mariel Rivera from the front office has been consistent in giving great customer service. I love the amenities at this location, the gym has all the equipment you need for a great gym pump, there are two pool locations that residents can alternate from if one is ever packed, there is a grill as well that I love using for cookouts with my friends. The open lawn space is my favorite by far, if you have pets you have more than enough space to walk them throughout the whole community or at our own dog park. Mariel & the office staff have been great at helping me when needed whether it be a maintenance request, or questions about rent payments, etc. I highly recommend The Estates to anyone who is looking to move! THANK YOU MARIEL KEEP SLAYING LIKE YOU ALWAYS DO!!! -
Review 77 (2023-09-06 - Rating: 5)
Living here has been pretty good. They keep the place clean and the pool has been a God send all summer. I always get greeted with a smile from the office staff when I go there to get iced coffee. You heard me, Cold Brew people! Iām not usually a 5 star rating kind of person but this has been one of the nicest places Iāve lived at.. so far. Lol. -
Review 78 (2022-10-20 - Rating: 4)
My partner and I live in Southpark Estates. We love the front office staff, the maintenance people are personable and helpful, and the other residents are nice. Our only issues are 1) there just arent enough maintenance staff to respond quickly to non-emergency issues, and 2) several of the residents just refuse to follow the rules or care about the trash they throw on the ground. However, even with our minimal complaints, this is one of the nicest apartments that we have experienced. We particularly love how close this apartment complex is to shopping, restaurants, and fun. We are close to MoPac 1 and to Hwy 35, plus only 20-30min from downtown via Congress. Oh... and the pools and weight rooms are wonderful! -
Review 79 (2023-02-04 - Rating: 4)
I love living here. Whenever a problem arises, they take care of it quickly and are always caring and apologetic. Today I had a cleaning service done, which they gave me FOR FREE as compensation for a small issue. I didnt think it would be a major cleaning and even cleaned up a bit beforehand.I just got home and was BLOWN AWAY by the phenomenal cleaning job that was done. I mean...they deep cleaned the whole apartment. A truly incredible job, the cleaning person must have been here for hours. I am truly impressed.Thank you!! -
Review 80 (2022-11-15 - Rating: 5)
For starters the apartment complex is absolutely beautiful, very clean, and extremely friendly. Secondly, I cannot rave enough about Jennifer in the leasing office! She is very detail oriented with her clients, cares about their wants, incredibly communicative, and has the most bubbly personality! If you dont live her, I highly recommend you do! I know I want to -
Review 81 (2023-04-12 - Rating: 5)
We lived here May 2021-September 2022. Grace was always tremendously helpful, and continued to be even after we moved out when we needed some additional paperwork copies. The location was great, the views towards the greenbelt were amazing, and the maintenance was trending in a better direction while we lived there. -
Review 82 (2021-04-27 - Rating: 5)
My husband and I moved into Southpark Estates at the beginning of April, and so far, we are loving it! The management team (Grace and Blair, specifically) have been so helpful in getting us settled. Weve made one maintenance request, and the repair people were also great. We love the community - it is super quiet and our neighbors are so kind! The location is perfect - close to stores, restaurants, parks/nature trails, and I-35 (but far enough away that you cant hear the traffic). Grateful to call this place home for awhile! -
Review 83 (2019-08-10 - Rating: 5)
We have lived in the community for over 6 years and have had a great experience. The maintenance staff is incredibly responsive, professional and friendly. The new management team is making a deep meaningful investment in this community. Our front office interactions have been very positive too. The office staff are friendly and always aim to satisfy. Great events, dog friendly. Great community. -
Review 84 (2023-11-16 - Rating: 5)
I was not very thrilled for the application process but Ciara & Renee have been amazing! They have both made it smooth and easy for me, made me feel welcome and answered every one of my million questions! So excited to move in!! -
Review 85 (2021-10-17 - Rating: 5)
I would like to preface with, I dont normally write reviews Someone really has to exceed my expectations for me to take the time to sit down and write something. That is exactly what my apartment manager Grace Withers did at Cortland Southpark Terraces I had many questions and didnt hesitate to call or email her as she always responded quickly and with a smile. I never once felt I was bothering her even though I should have been at some points. She addressed and fixed every single question or problem I had always with a smile. It was as if she actually likes her job. Its so rare to find that these days. I usually feel like people think they are doing me a favor just by being there and that should be all anyone requires of them. At any rate if you are searching for an apartment home. These facilities are beautiful and as I mentioned. The management is exceptional. Thanks for taking your time to read my review. I hope it helps you in your search for your next home! -
Review 86 (2023-09-06 - Rating: 5)
We have loved living here and really appreciated the girl Ciara who helped us a lot with our move. She made it super easy and fun. She was a bright young women who made us smile and was super sweet. -
Review 87 (2024-03-18 - Rating: 5)
Iāve been here for five years. Renee and brain are so helpful when thereās any problems in the property or the apartment that need to be addressed they get on it as quickly as they can. cortland is in great place to live and be able to call it home -
Review 88 (2023-06-23 - Rating: 5)
This community is great. I enjoy getting coffee at The Terraces and having great conversations with Grace. She always greets me by name and knows how to make sure eveeryone is taken care of before she goes back to her desk. I would definitely reccomend this community to anyone looking for a new apartment -
Review 89 (2021-09-17 - Rating: 5)
Since Ive been here, Ive really enjoyed the great customer service and attention to detail that the staff have paid here, especially If we have to put in a order request to change something in the apartment, Their maintenance team goes above and beyond. I especially recommend Grace, who was at the leasing office, who has a been extremely helpful and is always willing to go the extra mile with a smile on her face. I would recommend living here for peace of mind, a clean and safe environment and great staff. -
Review 90 (2024-10-22 - Rating: 5)
Beautiful complex, great location close to downtown. Friendly staff and has good amenities. -
Review 91 (2019-02-19 - Rating: 5)
The Estates is truly a wonderful place to live at. Living here gave me such a peace of mind knowing that I lived in a nice place with a great staff. Iāve lived at several apartments that had terrible customer service, but The Estates always shown that they care about their residents. For instance, Jasmine their Assistant Manager is so professional and an amazing person. She is awesome at what she does along with the rest of the staff! Also, have yāall seen their new upgrades!! Keep up the good work Estates! ā„ļø Highly recommend living here! -
Review 92 (2021-01-29 - Rating: 5)
I have really enjoyed my experience with everyone at this complex. I do a lot of research before I make these types of decisions and I mustve asked Tara from the front office 75 questions over the course of two weeks. Every time she seemed happy to be talking to me again. Very informative, very honest, made me feel like once I signed my lease that this service from the front office would carry through for my entire leasing period. I love the location is close enough to the giant shopping center to easily utilize it but far enough away to not see the traffic in the complex. -
Review 93 (2023-03-03 - Rating: 5)
Grace Withers was the leasing agent that assisted me with the leasing process and I cannot praise enough how friendly, professional, and helpful she was throughout the move-in process! If you want that special personalized touch that makes the rental process feel like coming home, and as stress-free as possible, ask for Grace at the Cortland properties, and you will be thrilled with your new residence! -
Review 94 (2022-10-20 - Rating: 5)
We have worked with Cortland Terraces cleaning carpets for them for years and are happy to say it has been an awesome experience! Staff is very friendly and super sweet and Mariel has been the best to work with! When it comes to scheduling and communication on units and dates she rocks! If help is needed or further information she is friendly and timely in response! Glad to be a part of the Cortland Terraces community! -
Review 95 (2022-12-01 - Rating: 5)
Amazing staff and place to live! I say this due to the maintenance crew they have. Iām always hearing or experiencing a major delay in maintenance coming and fixing the things that mess up but not here. Luis, the maintenance supervisor, and his guys are reliable, respond fast, friendly and if they end up not arriving at the time they are supposed to, they contact you to give an update. They are also available after business hours which I truly appreciate! Thanks guys! -
Review 96 (2023-07-12 - Rating: 5)
My experience moving into Cortland Southpark Terraces was very stressful, it was a process that was started very last minute, but thankfully I had Grace Withers on my side. She went above and beyond to make sure I had somewhere to live. Shes amazing and so helpful. Ive lived here for three months, and she still goes out of her way to help me in any way that she can. -
Review 97 (2021-10-15 - Rating: 5)
Ok first I want to start by saying how happy I am with my choice to rent here. Mariel has been an angel through the entire move in process. She made me feel comfortable and at home right away. I did have a few issues/concerns I had to address with the unit but the maintenance team took care of the issues right away. I feel super safe and I love how spacious the unit feels. 10/10 recommend (: -
Review 98 (2021-12-01 - Rating: 5)
We decided to stay here for another lease and transferred to another unit that we are absolutely in love with!! Grace made it so easy to do the transfer taking us through the steps. I really appreciate how quickly she responds and seems happy to answer all of my questions as I send a lot of them. Ive lived in a lot of apartments and I havent experienced a management as wonderful as this one. -
Review 99 (2024-02-13 - Rating: 5)
Ciara was so helpful every step of the way! She made the application process so easy. My apartment is perfect. 5/5 stars! -
Review 100 (2022-08-26 - Rating: 5)
My mom stayed here for several years and my aunt moved in a little while later. During the renovations they worked with us so we didnt have to move them twice. After mom passed they were very cooperative and understanding while we got things out of the apartment, Mariel the manager has bent over backwards to fix things as they occur for my aunt who still lives there. Would highly recommend this place as a home. -
Review 101 (2022-11-23 - Rating: 5)
It is a beautiful place to live. Very safe and quiet. The location is perfect, close to the mall with all the main stores and supermarkets, so you can walk. I love having a barbecue with the family by the pool. The staff is very friendly and they also speak Spanish. Mariel Serrano helped me and advised me throughout the rental process, making my move much easier and faster. -
Review 102 (2023-02-14 - Rating: 5)
Amazing experience working with Mariel Rivera in the front office! She has been very responsive and accommodating to any requests Ive had while moving from the Estates to the Terraces! Great community, clean grounds and an excellent maintenance team! -
Review 103 (2020-11-19 - Rating: 5)
10/10 Would recommend to a friend!My roommate and I looked at practically all the apartment complexes in a 30 mile radius in Austin and even houses. We physically toured more than 8 apartment complexes. Cortland Southpark Terraces was the best one for the best price. We have lived here for 2 months so far and have ZERO complaints. We love our two bedroom two bathroom apartment! Its modern, clean and safe! It has everything you would want in an apartment complex, great utilities and great management. Specifically Blair Bates in the office who is so awesome and always there for us! He is so helpful whenever we have issues (which we barely have had) and he made it so easy to move in. He also checks in on us from time to time to make sure everything is okay.This is the perfect place!!! If you are considering moving here, do it! -
Review 104 (2024-09-11 - Rating: 5)
Great place where to live specially with the current administration. They always organize events to bring the community together. I recommend this place. -
Review 105 (2023-05-02 - Rating: 5)
These apartments are great! Been here going on 3 years and they have all the amenities you need. The management team works hard and is always there for your service. They have fun events to go to so we can connect as community. -
Review 106 (2023-09-17 - Rating: 5)
It was really fun to see the different set ups for the size of apartment that I need. Ciara was so sweet and kind to talk to. She answered all my questions and made me feel important. I wanted to buy but my job sent me to Iowa. Maybe one day we will move back and this is where I will look first! Thank you , Ciaraš -
Review 107 (2023-12-27 - Rating: 5)
Wonderful and informative tour. The pictures shown on their websites are definitely a 1 to 1 with the real life thing! Jessica and Renee were polite and and patient, answering any and all questions I had. -
Review 108 (2023-01-29 - Rating: 5)
Came to Austin with a list of apartments to tour in hopes my relocation journey would be a breeze. Grace has made the process just that! Cortland was first on my check list and my tour was so fantastic and I ended up applying on the spot! Grace has been amazing in assisting me with my millions of questions and even recommended the BEST local BBQ spot that was much appreciated after a rough morning with terrible jet lag. Move in day canāt come soon enoughā¦ Austin get ready ya girl is coming in hot! -
Review 109 (2020-06-24 - Rating: 5)
Iām so excited to move in next month! Thanks to Val i was able to find the perfect apartment at a great price. She was so fun and easy to work with and is always ready to help with any questions you may have!! After working with her and seeing the apartments i didnāt feel the need to look anywhere else, she made the place feel like home instantly! -
Review 110 (2022-10-28 - Rating: 5)
My partner and I are looking to move in January and we met with Mariel. From the first moment, we were INSTANTLY comfortable with her. She was very warm and welcoming to us while providing us with all the knowledge needed to make clear decisions. She was able to answer all of our questions with a genuine desire for us to feel guided in the best way possible.Yall are in wonderful hands with Mariel at Cortland! -
Review 111 (2021-06-04 - Rating: 5)
I toured with a friend who leased here and we worked with Grace. We had toured about 8 places that today and we were so tired, but Graceās bubbly personality just lifted our spirits and ultimately helped my friend make their decision very easy. I have visited a few times since they have moved in and all the team there is always willing to help. I also think there two pools are so beautiful. Definitely 10/10. -
Review 112 (2023-04-27 - Rating: 5)
Isaiah PeƱa was the most unbelievably helpful human on the face of this earth. He was personable and fun while maintaining a level of professionalism that made me and my partner very comfortable. His customer service was great and Iām glad we decided to lease here -
Review 113 (2021-10-13 - Rating: 5)
Amazing place to live! Beautiful views of a well kept pond, breezeways stay clean, renovations made are outstanding! The manager Phoenix is an absolute blessing. Mariel and Phoenix always respond quickly and work efficiently to resolve any issues I have. 10/10 recommend these apartments! -
Review 114 (2022-10-19 - Rating: 5)
Just recently moved onto the property and so far so good! Great area & close to all the restaurants, bars, and shops.I only wish this property had a dog park onsite rather than at their other property down the road. But luckily enough, theres a good size grassy area next to my unit that I see plenty of dogs run around.Grace has been such a tremendous help from start to finish, very communicative and friendly & went above and beyond! -
Review 115 (2021-06-05 - Rating: 5)
I have lived at both the Estates and Terraces for several years now and the property is excellently managed! The location is A+ and the staff are always kind and helpful!Would like to give a special shout-out to the leasing consultant Blair Bates! Heās been my go to Cortland team member over the years! To be specific, heās consistently prompt with returning calls and responding to emails, a great tour guide, knowledgeable about both properties, and incredibly supportive to residents! -
Review 116 (2023-11-04 - Rating: 5)
Ciara was absolutely wonderful through out the move in process. She really understands what a tenant is looking for and expects to be treated. Iām so happy I get to call this place my home. -
Review 117 (2023-04-17 - Rating: 5)
Former resident of 18-months. I really enjoyed my time at Southpark Terraces! Friendly neighbors for the most part and the pool is amazing! If youre interesting in renting, ask for Grace Withers at the front desk - she is super nice and incredibly helpful! -
Review 118 (2022-11-18 - Rating: 5)
This place is awesome, their staff is very polite, patient, and an great environment to be around. Especially when it come to getting your packages. Mariel Serrano is very patient to helping me deliver all my packages and is always on top of it when something goes wrong with the lockers. Thank you so much Mariel for all your help. -
Review 119 (2024-03-02 - Rating: 5)
This place is absolutely beautiful and the service is fantastic. Ciara you are so well informed about the property and very professional with an amazing personality. Thank you so much for touring us! -
Review 120 (2019-08-07 - Rating: 5)
The Management had been fantastic! They accommodated us when we suddenly needed to move to a ground floor apartment two months ago. Maintenance responds promptly to any requests when things need fixing and the apartment itself is beautiful. I really like living here! I first lived at the Estates and now Im at the Terraces.... both are great! -
Review 121 (2024-11-07 - Rating: 5)
It was a pleasure working with Cierra. Iām from out of state and that makes things bit more difficult but Cierra facilitated the process, she was attentive, kind and very professional. I greatly appreciate her going above and beyond and answering my many phone calls and emails. She understood my needs and addressed each and every one of them. I am very happy to be apart of this community! Everyone has been so welcoming. -
Review 122 (2021-10-13 - Rating: 5)
Love living here! The office staff is amazing & are always quick to address any questions I have! Phoenix is the new manager & is very professional & quick to communicate with. Mariel is the leasing agent i worked with & is very knowledgeable! If youāre looking for a place to live youāll love it here! -
Review 123 (2024-06-26 - Rating: 5)
I recently visited South Park Terraces and was impressed with the quality of the Staff! Brian was kind and welcoming, The community is well maintained and the maintenance staff is incredibly helpful! -
Review 124 (2023-04-27 - Rating: 5)
Grace, Phoenix, Mariel, and Isaiah are the best management team to ever work at Cortland Southpark Terraces. I am so glad I have lived here for almost 3 years and couldnāt imagine living anywhere else. The customer service and location is the best out there! -
Review 125 (2021-08-28 - Rating: 5)
My experience in the States has been great! The community is nice and peaceful. The amenities are in good condition and are taken care of. The neighborhood is very nice and there is anything you could possibly need very close to the states. Special shoutout to Diana who has been extremely helpful and attentive during my move in. She made my move in go smoothly and honestly awesome, so special thanks to her and the great staff! -
Review 126 (2024-10-09 - Rating: 5)
Very clean and nice place to stay at. Staff was very good and had good customer service. -
Review 127 (2020-11-19 - Rating: 5)
It has been so far a wonderful transition into The Terraces. The presentation of the amenities and the apartments themselves is very modern. My experience with management as been pleasant and smooth with no hiccups. Grace at the front of was wonderful and assisted me with finding my new home. Also Blair was very helpful with answering any questions I had. Cheers to the management here, itās very rare that anything moves this smoothly. -
Review 128 (2022-08-10 - Rating: 5)
Only leaving a 5 star review because of Bobby and the rest of the maintenance team. He came for an on-call request on the weekend and drove a long way just to help fix my ceiling fan. We voiced another issue with our sink while he was there and he came the next following day to fix it! Great guy. -
Review 129 (2023-04-27 - Rating: 5)
Grace knows exactly how to make a possible resident feel. Upon walking in I was greeted with her enthusiasm and on top of that she was very knowledgeable of her property. Fantastic is an understatement, sheās the best there is!! -
Review 130 (2021-06-04 - Rating: 5)
Iāve lived here for almost 19 months now with my dog and donāt have a complaint. I have always found staff very responsive, friendly, and ready to assist however they can. Work requests are completed in a timely manner and Iāve had multiple good experiences with the maintenance staff. I also want to thank Valerie, as I sheās become my go-to contact for anything needed in recent months! Thank you! -
Review 131 (2021-07-01 - Rating: 5)
I have lived at the Terraces and The Estates and have had a great experience. Melissa Perez in the office has been a great help. She has gone out of her way to accommodate me and make my move as easy as possible. Overall have had a great experience and will miss living in the community. -
Review 132 (2020-04-24 - Rating: 5)
My family and I have lived here for 2 years and loved it. The community is quiet, we had a garage but if a visitor came there was available parking spots (near our area), itās clean, management is amazing and super nice, the maintenance man is also great (super nice and always comes the same day, rarely the next day). Best part is itās right across from the shopping center! Unfortunately we had to move because the renovated apartments became too expensive for us and we couldnāt afford it. But if you can afford it, I highly recommend this place! -
Review 133 (2017-02-03 - Rating: 5)
I have been living in these apartments for almost 2 years now and I am very satisfied with everything they have. Every time I have a problem with my apartment (AC not working, toilet running, etc.) they fix it really quick! Managers are really friendly and very helpful as well. Enough parking for visitors and residents. Great areas for your dogs and 2 pools where you can grill. Overall, this place is a good apartment complex! Highly recommend it! -
Review 134 (2022-11-17 - Rating: 5)
Here you go ..::I relocated to Austin with a job opportunity.I needed to find a placeto call home. I have looked around and found the most genuine & helpful human at the estates. Mariel is someone that genuinely will help without expectations. Every time I need assistance I reach out to her. I absolutely recommend. -
Review 135 (2022-12-19 - Rating: 5)
During Covid I moved into my 1st apartment by myself. Upon meeting Mariel, the Multisite Resident Experience Manager, she truly made my experience awesome. Life was crazy during that time, and her being herself genuinely made me feel seen, loved, and encouraged to just keep working the process of life. Thank you, Mariel, I appreciate you! -
Review 136 (2020-09-10 - Rating: 5)
Terraces has been one of my favorite places to call home! The unit I stayed in was comfortable, and perfect for my small family. Maintenance team was always attentive, and the leasing team was reliable and listened to my needs. Not to mention BrightView the landscaping company, did an amazing job!!! -
Review 137 (2018-01-04 - Rating: 4)
We have lived here for more than 2 years. We are upgrading from a 2 bedroom to 3. Though its true, you dont get a whole lot of bang for your buck; this place is great. Its quiet and clean; the staff and maintenance are prompt and professional. If there is a tenant issue, I feel as though we have been heard and our issues dealt with promptly. For being so close to the highway and shopping center, there is a sense of privacy and solitude --- even deer! I love it here, and only plan to move when we are able to get a forever home.The only reason I wont give it 5 stars, is because the amenities are lacking. The pool is great, but not big enough for visitors, and pool guests are VERY limited. There are only 2 grills, so pray you get there first! There is no clubhouse to use for gatherings, no dog park, no private yards. There are no laundry facilities, which is fine, because every unit is equipped with W/D connections. However, when our washer went out, we had to go to a laundromat. Parking is SCARCE, so be ready for that.Again, if you are just looking for a place to host guests and parties, you may want to keep looking. If youre just looking for a nice, safe, quiet place to live; The Terraces is worth your consideration. -
Review 138 (2020-06-23 - Rating: 5)
Lexi was wonderful. She helped us from beginning to end. She made our moving experience easy. I would highly recommend to speak with her when finding your new home. We have lived here for a month and everyone is respectful and no noise complaints. -
Review 139 (2022-12-19 - Rating: 5)
I was invited by a resident to hang out at the pool. What a beautiful pool it is! Lots of seating and places to grill. The property is clean and appears to have everything a person would want. I love the location as itās close to shopping and food. If I were in the market Iād definitely consider this property. -
Review 140 (2023-07-05 - Rating: 5)
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We havent had an issue in over a year and a half and were very happy recommending Terraces for our friends and family. -
Review 141 (2023-09-25 - Rating: 5)
A big thank you to Rene for following up to make sure that the maintenance we requested was taken care of in a timely manner. Jeremiahs great work and Renes pleasant attitude are two of the many reasons we are so glad we chose Courtland Southpark Terraces as our home.Linda and Larry Ihlo -
Review 142 (2020-12-26 - Rating: 5)
Our family had a medical emergency with my mother and really appreciated the care and concern by residents and staff. Blair and Grace in the Office were very kind and then Tara really provided a sense of ease for us. The day she was working, she answered our questions, all while dealing with the water being shut down in one area, for repairs. Her warmth and professionalism helped put us at ease. -
Review 143 (2021-06-23 - Rating: 5)
My experience at Cortland Southpark Estates has been great! The community is very peaceful, and the fact that its so close to all the dining/shopping you could want, really seals the deal. Of course the review would be incomplete without mentioning Grace. She made our move in process quick and painless and has maintained that excellent service throughout our time here by ensuring all our needs were always taken care of. I would 100% recommend Cortland Southpark Estates to anyone looking for a new place to call home in Austin, TX! -
Review 144 (2022-09-02 - Rating: 5)
Maintenance staff here has been so great! The maintenance lead came by to fix my fridge and due to a broken freezer he ordered a new one and had it replaced in 2 days. He even made sure our lights were new and changed in the bathroom! Very nice staff š -
Review 145 (2024-09-05 - Rating: 5)
Cortland Southpark Terraces is a great apartment complex to live in. The staff are very friendly and the amenities offered are great! -
Review 146 (2022-03-28 - Rating: 5)
Maintenance has always been pretty great here but this time was impressive. Bobby came over late in the evening to fix my AC when it stopped working. I was a little worried about having maintenance coming over the next day because I WFH and needed to be on camera in my living room. Without hesitation, he told me he could work me in right then. Bobby was incredibly kind and professional. I really appreciate that even though he works at another Cortland complex, he made the time and took the effort to help me out. Thanks, Bobby! -
Review 147 (2022-11-17 - Rating: 5)
Best property in south Austin! The pool is amazing! Super close to all kinds of south Austin staples like South Park meadows and downtown. The staff is friendly and helpful! Jordan helped us and the tour was great! The community is beautiful and we are excited to make this our home! Thanks Jordan! -
Review 148 (2023-04-06 - Rating: 5)
There were some issues on my part with the application and it took a little bit longer, but with the help of Grace, she stuck with me and said weāll get through this together, and never stopped trying. Grace has been so helpful throughout the whole entire process and I couldnāt be more excited to move in knowing that there is great staff on board!!! -
Review 149 (2021-09-25 - Rating: 5)
This apartment complex is beautiful. Mariel made the entire experience even better. Probably the most helpful and kind leasing manager Iāve ever met. She helped us get an apartment fast when we were scrambling. Place is great! -
Review 150 (2016-01-06 - Rating: 5)
I loved living here. The floor plan worked well for my family and the interior was nice. Unfortunately, I had to relocate due to a job, but even on our last day, the office staff were very kind and understanding about how hectic moving can be (shoutout to Kim!). The maintenance staff also responded to work orders on time every time. Needless to say, Ill miss it here! -
Review 151 (2022-04-08 - Rating: 5)
What sets this place apart from neighboring communities is the wonderful staff. Grace and Isiah have been a BIG HELP anytime I need something and maintenance has always been fast and respectful when in my home. Being so close to restaurants and shopping is a bonus plus the community is so clean! -
Review 152 (2023-08-26 - Rating: 5)
Update: Isaiah and Ciara are so polite, and make living at the Terraces so much more enjoyable. Ciara is kind, and fast in responding to my service orders. I called her yesterday to make sure my A/C would be fixed this week, and it was fixed today! -
Review 153 (2024-01-23 - Rating: 5)
Ciara made the process of switching to another Cortland property very easy. The property is very clean and well kept up. Highly recommended. -
Review 154 (2023-04-28 - Rating: 5)
Mariel Sarrano was very helpful showing us the different floor plans and the value for each one as it pertains to our needs as future tenants. I was very impressed with her knowledge of not only this particular complex but the south Austin market. -
Review 155 (2020-01-30 - Rating: 5)
If you are looking for someplace to feel homey at the same time get the luxury of living in an awesome luxury apartment this is the place to go. They even have breakfast and starbucks coffee on the go almost everyday. The rooms are spacious and modern furnishing. The apartment areas are always well-kept and the management is always on time to get thing done and always there ready to answer any question you have with a smile on their day everyday. Simply the best place to live. Would suggest it to anyone looking to move. -
Review 156 (2019-02-20 - Rating: 5)
I have had the pleasure of calling the Estates at Southpark Meadows home for over four years! Prior to this, I lived at their sister community the Terraces and had an equally amazing experience! From the front office staff, to the wonderfully responsive maintenance crew, I love living here. I would without a doubt recommend it to family, friends and coworkers alike. Hereās to another four years! -
Review 157 (2012-07-06 - Rating: 5)
Ive been living here for 2 years now and for the most part I love it! The staff is so friendly and very easy to talk to. This is the first apartment complex Ive ever lived at where a maintenance request is done within 24 hours, and with a follow up phone call. I plan on staying here until its time to grow up and buy a home. -
Review 158 (2024-11-03 - Rating: 5)
Great service great pet policy. Adopt donāt shop people. -
Review 159 (2022-04-28 - Rating: 5)
Phoenix and Mariel (the top management on-site) are incredible. They are extremely attentive and whenever we have had any issues a quick email or visit to the office is all it takes for them to action it. My girlfriend and I love living here.