Cortland One Twenty One

Located in Houston, Texas

Address: 4777 Memorial Dr, The Colony, TX 75056, United States

Phone: +1 972-426-2619

Rating: 4.4

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2019-02-21 - Rating: 5)
Its a great place to be! Nice people in their staff always offering a smile and ready to help and the maintenance team its also very nice and efficient and they are always looking for new ways to generate a good atmosphere.

Review 2 (2022-12-19 - Rating: 5)
Cortland 121 has a nice environment it is always clean and I love the Fitness room, it has sanitizing stations and also the staff are very kind, the swimming pools are very clean and nice, the front desk and also the maintenance are very kind, and also the dog playground is a nice area for pets two play and run off a lot of energy, and also there is places to eat in walking distance, places you can wash your car, grocery stores, and also a school, and also QT 7-Eleven all of this is in walking distance I love it.

Review 3 (2024-04-11 - Rating: 5)
After days of apartment shopping in and around The Colony, we selected Cortland 121 based on the great location, the reasonable price and spacious floor plan. Other apartments checked several of those boxes, and so maybe our deciding factor came down to the friendliness of the staff that assisted us. Big shout out to Noah because his professionalism and follow up on our move-in made this a very easy transition for us.It’s beginning to feel like Home.

Review 4 (2023-11-01 - Rating: 5)
Ive been here for just over a year and have had the best experience. Leah and Sanneh helped me with my initial tour and leasing experience and they were wonderful.The last few months, we had some unfortunate events (no fault of management) and Ive been in constant communication with Leah, Lauren, and Ashley who have all been amazing to deal with. Josh and the entire maintenance crew have been speedy and handle everything I request with care and professionalism. I feel like Ive been annoying and demanding but they always make sure Im updated and taken care of. Sorry about that ;_;My family visits often and each time we stop by the front office for coffee or to hang out, the entire Cortland team is always so friendly and inviting. They also frequently hold events for residents which I dont usually participate in but I think its super cute. And its not just the major holidays like Thanksgiving and Christmas, theyll do things like give out cereal for National Cereal Day which I find super cute :)I renewed my lease recently because Im so happy here. :) From now on, Ill only stay at Cortland properties if Im not moving into a house! Thanks Cortland team for being so awesome ;__;

Review 5 (2024-04-09 - Rating: 5)
I recently contacted the apartment complex seeking some information, and I had the pleasure of speaking with Noah. Despite not touring the place or seeing anything firsthand, I was impressed by Noah’s professionalism and demeanor. He was incredibly cool, nice, and down to earth throughout our conversation. Even though I didn’t proceed with a visit, Noah’s exceptional customer service left a lasting impression on me. Based on my interaction alone, I can confidently say that Noah is a valuable asset to the team.

Review 6 (2024-01-16 - Rating: 5)
While I did not ultimately go with this property, it was a very close second. This was mostly due to working Leah who was personable and professional at the same time. She knew the property well and tried best to accommodate my unique situation. The apartments are cute, but the staff was amazing. I would recommed giving this property a look if you are in need of an apartment.

Review 7 (2023-08-22 - Rating: 5)
I had the pleasure of touring Cortland One Twenty One apartment community last week, and I am beyond impressed. The management teams dedication to creating a welcoming environment is truly exceptional. The office staff, especially Ashley, went out of their way to ensure I felt valued and informed during my visit. She eagerly answered all my questions and provided insightful information about the community.The attention to detail and commitment to resident satisfaction is evident throughout the property. The apartments are well-designed and modern, and the amenities are top-notch. The standout, however, is the managements genuine care for residents. Its clear that they prioritize making this community a wonderful place to live.I left the tour feeling excited about the possibility of calling Cortland One Twenty One home. If my brief visit is any indication, this is a community where residents are treated like family. Cant wait to potentially join this amazing community!

Review 8 (2024-04-10 - Rating: 5)
Alex handles all maintenance requests quickly and efficiently, and has great communication throughout the process. I cant say enough good things about the new service manager and his team. 10/10 would recommend this place!

Review 9 (2024-08-23 - Rating: 5)
While I didn’t sign here, Zoey was great and very direct with my questions & information. I can only imagine she is a direct reflection of living here! If you’re moving soon, ask for Zoey!

Review 10 (2023-04-25 - Rating: 5)
I moved here in 2022 and the office staff made it so easy through the lease/move-in process! They were so accommodating to my needs and made me feel right at home. I love that I can stop by the office to see Leah and Lauren and they are always so welcoming! Gerald works on the property always has a smile on his face. I’ve never lived somewhere that the management and staff are approachable and remember you by name. Highly recommend!

Review 11 (2023-08-31 - Rating: 5)
I had the privilege of being a resident at this apartment complex, and I cant say enough about the incredible sense of community that thrives here. From the warm smiles of the neighbors I got to know to the engaging events that the management regularly arranged, it felt like being part of a big family. The well-maintained shared spaces, like the inviting pool and cozy outdoor lounges, were perfect for forging connections and making memories with fellow residents. The managements commitment to creating an environment where everyone felt like they truly belonged made my time here truly special. This apartment complex isnt just a place to live; its a genuine community that Im grateful to have been a part of.

Review 12 (2024-04-09 - Rating: 5)
I was recommended to this place by a friend of mine and I have to say i’m very interested in the complex and all of the amenities included with staying here. My guide, Noah, was very warm, welcoming, and friendly. He took our wants well into consideration in the search for an apartment and I had an overall pleasant experience in my search.

Review 13 (2023-11-10 - Rating: 5)
I appreciate Jose for working hard to keep our community fixed and cleaned up. One of the best employees they got here at Cortland! Leah is the best at front office along with Lauren, and Ashley! Trust me this place doesn’t disappoint to bring joy to their people. Been here for 3 years, 10/10 would recommend this place to anyone!!

Review 14 (2024-04-10 - Rating: 5)
Noah, Ashley, and Lauren are absolute gems!!! They are amazing at what they do and show beyond-stellar professionalism, they have great attention to detail. Along with a genuine interest & care in providing comfort in meeting and going above and beyond!

Review 15 (2024-05-16 - Rating: 5)
Wonderful experience - grounds are always well kept up and beautiful. Office staff is always very welcoming and makes us feel at home. 12/10 recommend!

Review 16 (2024-12-24 - Rating: 5)
Loann is amazing for showing my sweet mama this beautiful apartment and being helpful and patient.

Review 17 (2019-02-19 - Rating: 5)
This apartment community is gorgeous, I absolutely love my home and the staff. The Community Manager is very prompt in response, the Leasing team is awesome at problem solving, and the Assistant is very friendly and follows through with everything she promises. I have never had an issue in my home that has needed maintenance and I have lived her 6 months. The courtesy officer is so friendly and great at reporting to calls that are sent in. Valet trash is a plus and they are very persistent in pick up. I have no complaints about this community as it is overall appealing and wonderful.

Review 18 (2019-09-10 - Rating: 5)
I have lived here for over 5 years and this place is really a great place to live. The staff is extremely helpful and try to resolve issues as quickly as possible. The maintenance team is exceptional and they answer work orders in a very efficient manner. It is a very family orientated community with tons of kid and adult friendly events/parties. Julissa, the original person that leased my first unit left to other various roles with Cortland and I am happy to see her back as the property manager here.I would recommend this property to my friends.

Review 19 (2019-09-17 - Rating: 5)
We love living at The Bristol! Ive been here since 2015 and I am very pleased with the complex. Its clean, always well taken care of, pools are great and it is usually quiet. We also feel even safer to have our courtesy officer watching over the area. Officer Ed Hall has always been very nice and helpful to us, it is great to have him close by. The maintenance guys are great, they always do a great job repairing anything around the apartment.

Review 20 (2023-04-02 - Rating: 5)
FOR: LEAH DAVIS-This was our FIRST time leasing an apartment. Leah helped us understand everything, and not be stressed out about the whole process. She made everything feel so welcoming!Leah was kind, thoughtful, caring, and genuinely AMAZING at what she does.There’s no one else on this earth that could have provided better help than Leah Davis.GIVE HER A RAISE please (:(Lauren also helped us with a couple questions when we couldn’t find Leah. Y’all have two of the BEST people on your leasing team!!!) THANK YOU SO MUCH LEAH.

Review 21 (2023-04-04 - Rating: 5)
-GERALD THE SERVICE TECH-Gerald is the most kind hearted, passionate, hard working, and positive person we have ever met!!We filled out paper reports of things we needed looked at, ran into Gerald and let him know. He went STRAIGHT to our fabulous new apartment and fixed everything immediately!GERALD is truly the top G!Y’all truly have some amazing people on your team. This complex has given us the best experience in the world!! THANK YOU GERALD

Review 22 (2020-06-09 - Rating: 4)
The apartment location is good, grounds are well kept, and the office and maintenance is usually helpful and responsive. Valet trash was nice as we lived on the third floor.We did have some issues with the unit itself including persistent roach issues as well. Maintenance was responsive about spraying, but unfortunately was still an issue. I know that they were likely living in the walls so besides rebuilding there wouldnt be much you could do to fix it, but still would prevent me from renting here again.We also had issues with the AC. We were on the third floor so I know that its going to be warmer naturally, but often times the AC would run all day in order to cool our apartment, and even then it would only get the rooms closest to the AC unit cool. Often times our master bedroom would never get fully cooled down, despite having maintenance check on it multiple times.The final nail in the coffin is that the light fixture in the master bedroom had come loose and fallen onto the counter twice a few months before moving out, with the second time it breaking. We called the office on both accounts and put in service requests to which they did not replace it and subsequently charged us for it when we moved out. We called and they told us that because it happened twice it must be our fault (despite us never even touching the light fixture). Overall just a bad experience, especially for the rent we were paying.Edit: We were contacted by the property who offered to take off the charge for the light fixture and to apologize which I do appreciate.

Review 23 (2023-11-16 - Rating: 5)
My family and I enjoy living here. We feel safe and enjoy the beautiful property. The office staff is fantastic at responding to any questions and quick to respond to service requests our home needs.

Review 24 (2023-08-22 - Rating: 5)
Leah was such a pleasure to work with! She was great to talk to positive and so helpful. She helped get us into our new home and it’s just what we were looking and hoping for! Thank you again for everything:)

Review 25 (2022-11-17 - Rating: 5)
It is always a great feeling to walk in a place where you are received with a smile and a great attitude! This is Cortland One Twenty One and their amazing staff.The community always looks well kept and if there is any issue, it gets solve in a timely matter. They care about the community and the residents.Leah and Lauren are the best!

Review 26 (2019-09-10 - Rating: 5)
Almost a year ago we came to live in Bristol. It was the best choice we made! Great location, great apartment, excellent recreation area with pools and barbecue grills. Everything works great. Staff are attentive, quick to do maintenance on request and always have an invitation for the community to mingle with the office. My kids love living in this place! This is important to us.

Review 27 (2020-09-12 - Rating: 5)
I have lived here little over 3 years. I basically picked this apt complex due to 1. Location but 2. The friendly staff when I first walked into the office. There have been changes over the years and the current staff are awesome! Ditto on the great reviews of Julissa and Sierra- both very personal, professional and respond to concerns immediately. I’ve had some basic apt issues, but all corrected quickly and efficiently.I wish there was more cupboards in kitchen anddon’t like only ONE kitchen drawer. Also the design of hall closet awkward (not much fits in there). I feel safe living here. Love seeing all the improvements (painting bldg, landscape, pool, adding the Hub for our packages).

Review 28 (2017-03-09 - Rating: 5)
I absolutely love this complex and everything about it. My apartment is huge and totally remodeled. People always comment that my two bedroom is bigger than their house! I have a 14 year old dog that I love walking around the huge property and I appreciate the doggie bag stations. My neighbors are all super nice and friendly. The office staff is extremely sweet and helpful. I also think it is nice that they have fun events every month. The maintenance team is outstanding and quick to respond! THE POOL is Gorgeous and relaxing!!!! The gym is clean and never smells like a gym. The only reason I am moving is because I am building a house in Prosper....I would be very happy staying in my apartment for many many many more years and I will miss this community a lot.

Review 29 (2020-02-26 - Rating: 5)
Sierra and Kylie are extremely great at what they do. They make sure that the environment is friendly and answer every question to make you feel reassured that it will be their top priority. Even though there are 100s of other people that live here they never hesitate to make you feel welcomed. The apartments that we have been in have been newly renovated and look great. Every service call is taken care of timely. I appreciate everyone of them and make it a point to tell them that. Quality place for the price for sure!

Review 30 (2019-09-11 - Rating: 5)
Our experience with The Bristol began in 2017. We were extremely impressed with property and its staff, but at the time the units they had available didnt match our needs. Fast forward to May 2019. I went into The Bristol again because we were looking to move and Kylie was the staff member who introduced herself. She was friendly and helpful and has been throughout the leasing and move-in process. In fact, the staff is the #1 best thing about The Bristol. We have yet to meet anyone who isnt friendly and ready to help. We have had the most interaction with Kylie and Sierra, both of whom are outstanding in making people feel welcome and showing they truly care. Maintenance has been quick to respond to any issues. This, so far, has been one of the best apartment experiences we have ever had.

Review 31 (2024-04-10 - Rating: 5)
I’ve never had such an amazing experience before. Noah goes above and beyond, and I love the rest of the staff too. Maintenance is quick and the community is kept up nicely.

Review 32 (2022-11-13 - Rating: 5)
Leah Davis is awesome and great. She is professional, personable, and knowledgeable of the property. Leah kept in contact with us and informed us weekly on any updates. She is a wonderful asset to Cortland One Twenty One!!!! The property is nice, pool, gym, and many other attractions. Go visit Leah Davis!!!!! Thank you Leah we appreciate you!!!Tina Marie & Abel

Review 33 (2021-10-27 - Rating: 5)
Great community and awesome staff here at Cortland One Twenty One! The front office is always very helpful especially Dennis! When I need something fixed or looked at maintenance is always on top of it especially Philip. Philip takes pride in his work and never half does the job! Sam also is a good maintenance worker. My neighbors are friendly and were very welcoming when my family and I 1st moved here. I would highly recommend this Cortland property to anyone!

Review 34 (2023-08-22 - Rating: 5)
My experience living here at Cortland One Twenty One has been phenomenal. The office staff is extremely helpful and very attentive to my needs. Ashley made my move-in quick and easy! 10/10 recommend.

Review 35 (2022-11-17 - Rating: 5)
I wanted to give a huge shout out to Cortland One Twenty One service manager, Jerome, and his service assistant, Josh! They provided amazing customer service in my apartment today. They replaced my air filter and the kitchen faucet! They were kind, courteous, detailed, and made sure I was completely satisfied with the work before leaving! 10/10!

Review 36 (2019-09-11 - Rating: 5)
We enjoy living at the Bristol! Sierra is awesome! She has always been a great help, very professional, she even makes the mundane paperwork part fun and always keeps you up to date on changes in the community, special offers and really looks out for you as a neighbor which is a comforting feeling. The dog park, pools and other amenities/activities they host for the residents make you have that good sense of community much like a resort would. Much appreciated ladies keep up the great work :)

Review 37 (2023-04-21 - Rating: 5)
I wanted to make sure that management knows what an asset Gerald is to Cortland One Twenty One. I have lived here almost nine years and for the 1st time in a long time things are starting to get better again. I placed a work order in July of last year that was closed (even though the work was never done), it was for a pet waste station that was broken and pieces laying on the ground… that issue stayed that way until Gerald started. He was the one that saw the issue and fixed it even though he didn’t know I had been trying to get it taken care of for months. Gerald is a very hard worker, he is professional and friendly, if there is an issue he is quick to respond and happy to help. Please keep him at this property, the pet waste and trash issue has improved drastically since he started. It is great to have someone on property that takes pride in the work they do and values the residents. Thank you Gerald for all that you do!!!

Review 38 (2019-09-12 - Rating: 5)
I moved in to The Bristol back in 2014 and have really enjoyed living here. The entire staff is friendly and very helpful. They are quick to respond to any questions, concerns, or service requests. If I could just clone the maintenance team and take them with me I would. They are the sweetest guys and respond crazy quick to both major and minor issues. I had a leak from the floor above me and the team was out there within 15-20 mins. It was almost midnight. Overall they complex is really well taken care of and they have made some great improvements over the past few years. I will say I would drop my rating half a star simply because they are not always the best at monitoring some of the complex rules. We are supposed to be a non-smoking complex but I know my neighbors all smoke regularly. Also, my building in particular is terrible at picking up the dog poop. Again, those are some minor complaints. Other than that I highly recommend The Bristol.

Review 39 (2021-10-27 - Rating: 4)
Always experience great customer service from the team and facilities. Service requwat are taken care of promptly! Dennis helped us get our apartment in 2020, and we have decided to stay with another lease!Only reason I did not give 5 stars is because they raised our rent a little too much re-upping our lease. But I do not believe the team controls most of that. Great place to live and good amenities. GREAT LOCATION

Review 40 (2023-03-06 - Rating: 5)
Gerald always makes our maintenance requests a hassle free experience. We never have to wait to have an issue fixed with our apartment and he is always in a great mood when he comes by to make repairs. It’s a pleasure having him around the complex.

Review 41 (2017-03-09 - Rating: 5)
I have lived here for over 7 yrs now and I have never had one single complaint. I do think the rent is a bit steep now compared to when I first moved in. but the community is beautiful. The staff is super friendly and helpful. I love the community events the gym and the ammenties. Our town is growing so I can understand the increase in the rent to an extent. Over all though this has been one of the most enjoyable places I have ever lived.

Review 42 (2023-10-26 - Rating: 5)
Very nice apartment, staff was great Leah in the office has made me feel very welcomed and I haven’t even moved in yet. Would highly recommend pricing is not bad either!!

Review 43 (2019-07-30 - Rating: 4)
I lived here for ~15 months and had a good experience! The office staff were always nice and welcoming, the pools were nice, and the grills always worked. The apartments themselves are updated and laid out well so it feels nice and open.The reason for the four stars and not five was my maintenance experience. My AC went out in the dead of summer last year and it took them a week to fix it (they tried everything but ultimately replaced the unit). The problem was that they literally replaced the batteries in the thermostat for the first fix which is BS because it was obviously on. They then played with the coolent (which they did like 3 weeks prior so I dont know why they did it again). To their credit, they did prorate my rent while I lived in a 95 degree apartment... lastly though, they didnt clean the condensation line after fixing (which got clogged somehow) so it leaked from the ceiling in my closet all over my clothes. I called emergency maintenance because water damage and he gave me a bucket and said hell try to fix it the next day. It ruined some clothes which I told them about but they didnt pay for dry cleaning and replacing.Other than this debacle, its a good and affordable place to live. Id live there again if I was back in the area.

Review 44 (2020-05-04 - Rating: 5)
The Bristol by Cortland typifies the extraordinary service you get from a Cortland property. Our family moved from a San Antonio Cortland property, and moved to The Bristol late 2017. What a sensational community experience. The staff is remarkable. Sierra and Kylie are truly first-rate and first class. The pool continues to be one of the premier apartment pool offerings in the country. They recently painted the exterior which has added even more appeal to the property.We will be moving into a larger home; consequently, well have to part ways with The Bristol. Its a bittersweet exit; nonetheless Thank You Cortland Properties for providing my family a fantastic housing experience.

Review 45 (2024-04-16 - Rating: 5)
Ashley and Noah were amazing at helping me get through the process of getting my apartment! Very friendly and if they didnt answer my call I could leave a Voicemail and they would get back to me right away.

Review 46 (2019-02-21 - Rating: 4)
The Bristol Apartments are nice I love living here. The office staff are so nice and even the maintenance workers. I enjoy the location and the community. The only thing I dont like is the $25 plus other fees for valet trash pick up. call me cheap but I would rather take my own trash to the dumpster because I could be using that money for other things

Review 47 (2025-02-20 - Rating: 5)
Happy to call Cortland One Twenty One home for over 5 years. I’m looking forward to seeing the changes that will take place with the new team.

Review 48 (2017-12-19 - Rating: 5)
I’ve lived here for almost three months now, in the new building that was just finished September of 2017. When it comes to the level efficiency and effectiveness I expect from the leasing office personnel anywhere I live, I have a zero tolerance policy for ineptitude. Thus far I have been pleasantly surprised with my level of satisfaction when it comes to the staff’s customer service! Thomas in the leasing office and all of his colleagues have been quite attentive and friendly. However more importantly, when it comes to most members of the maintenance crew, those guys are always all around awesome! (I’m not saying all, because I haven’t personally interacted with all of them).Additionally, I’ve had the pleasure of dealing with one of the on-site courtesy officers (someone parked on my parking spot by mistake), an actual Police Officer, and he couldn’t be more awesome if he tried. Lastly, This place is so strategically well located, is close to everything important!I’ll post another review in three months... stay tuned

Review 49 (2020-09-09 - Rating: 5)
With The Bristol being my first apartment, I was hesitant that I would make the right choice, but from being in contact with Sierra throughout the waiting to move in period, to moving in and being greeted with gifts and assistance with boxes from maintenance, to having service requests completed in the same day, to Julissa being amazing, The Bristol community is so great, I love my home, and I feel genuinely cared for and safe here. I cannot recommend this community enough. I will most likely renew my lease once my current is up.

Review 50 (2022-11-11 - Rating: 5)
My experience with Courtland Twenty-One has been quite a pleasant one. The overall kindness and politeness of the staff is incredible. Any time I call for a service request or any issues they are able to address and help right away. Wonderful place to stay, have been extremely pleased.

Review 51 (2022-11-04 - Rating: 5)
I usually dont leave reviews, but I had such an amazing experience at Cortland One Twenty One I had to! Leah, one of the workers in the office, was very helpful with my questions about possibly leasing a unit with Cortland and I feel like after leaving all of my questions had been answered. Cortland is definitely at the top of my list now!

Review 52 (2022-11-18 - Rating: 5)
Courtland 121 is a great place to live. The office and maintenance staff are really nice, extremely knowledgeable and polite! They respond quickly to the residents needs. The landscaping and the overall maintenance of the community is excellent. I would recommend Courtland 121 to my friends and family!

Review 53 (2019-09-11 - Rating: 5)
I’ve lived here for almost five years and have always been impressed by how quickly The Bristol takes care of any issues that have come up (which haven’t been many.) They are always super friendly and I appreciate all of the activities they do for the tenants. Thank you to Lauren, and the other members of The Bristol team!

Review 54 (2020-09-08 - Rating: 5)
Beautiful property and great staff! I’ve lived here 6 months and have no problems! Pools are great! The landscaping and ground are clean. My dog loves the dog park. In a safe area close to many stores and restaurants

Review 55 (2017-03-09 - Rating: 5)
I have lived here since 2015 and havent had any complaints. When I have had maintenance issues, they have responded quickly and the work was done efficiently. I have always been able to get hold of someone in the office when I did have an issue with a neighbor or the property in general and things have always been resolved. It is a great location with easy access to major freeways.

Review 56 (2017-03-13 - Rating: 5)
I couldnt ask for a better place to live. The leasing staff are very helpful and the maintenance team are always alert and responsive. I worked nights at the time and my unit was pretty much sound proof, I never had an issues with any noise whatsoever. Very nice and safe. 5 stars all the way!!!

Review 57 (2020-04-25 - Rating: 5)
The Bristol is a great place to live. They have done a beautiful job with upkeep of the place. They respond timely on service requests and concerns.Julissa, Sierra, and Jose have been wonderful to our family and our FurBaby Emma. They always have a smile on their faces and go above and beyond for their tenants. I would highly recommend The Bristol by Cortland.

Review 58 (2021-10-26 - Rating: 5)
My time at this property has been amazing. Ive been with the property for about 4 years now, the staff as always been accommodating and that is always a plus in my book because Life Happens to us all. Every time life has handed me something unfortunate, they were there to ease the burden. I would highly recommend living here.

Review 59 (2023-04-26 - Rating: 5)
Ive been living at this complex for almost a year now, it’s an awesome community. A gentleman that works for the complex named Duece is an awesome guy always looks out for the residents and I happen to be in New York sometime back and he called my phone and told me he sees a couple of people coming in and out of my apartment. I told him it was my wife and daughter and father-in-law tending to my dogs while I’m in New York. I appreciated the call makes me feel comfortable if I’m gone that good people like duece have eyes out on my behalf, He’s great!!!!!

Review 60 (2024-05-29 - Rating: 5)
Great place to live! Management has been great and they are super easy to talk to! We love it here!

Review 61 (2017-03-13 - Rating: 5)
I LOVE it here! The renovations that Cortland Partners made to this community have made all the difference in the world! The grounds are always kept up beautifully, the main pool is awesome, and to top everything off, the staff (both maintenance and the guys in the office) rock!!! They are always SO helpful and friendly!

Review 62 (2020-09-08 - Rating: 5)
This complex has been so peaceful since I moved in a week ago. Its well lit at night. The maintenance team comes right away when you place a request. And Sierra the leasing office manager is very friendly and will to answer all my questions and some concerns I may have had. I recommend anyone to come a check out this complex.

Review 63 (2019-03-06 - Rating: 5)
I lived here for 12 months and overall it was great place to live. Location wise it is centrally located. Walmart, Kroger, Target, Ross, Banks, Movie Theater, Starbucks, Restaurants are nearby. It is quiet community and has all basic facilities like pool, gym, valet trash, community events etc. Enough parking is available. One thing I wish to have is elevator specially as I was at 3rd floor :) Maintenance requests are quick and fast. Though I had couple of incidents which I did not find interesting with leasing staff however community manager - Catherine tried her best to improve my experience and I appreciate it! She is very professional and will honestly try to help you if any matter brings to her attention. I would recommend this community to my friends & family.

Review 64 (2016-06-01 - Rating: 5)
I have been here for over one year; and have had a great experience up to now. June of 2016, we only had an ant proble last summer but they took care of it. I recently had some maintenance issues and within 48 hours it got taken care of. If I have any issues the office manager and assistant managers are all ways ready to listen. So; I do recommend the Bristol complex to friends and family

Review 65 (2019-09-11 - Rating: 5)
Ive been a resident for the last three months and, like many other reviewers, I really enjoy living here! The location is incredibly convenient, as youre only minutes away from a number of restaurants and stores. I love the sleek, modern feel my apartment has, with its new appliances and granite countertops. It feels like a giant upgrade from my past places in pretty much every way.Every interaction with the staff here has been a positive one. They really do put their residents first and make us feel welcome. Any work orders Ive opened have been addressed fairly quickly.Special shoutout to Kylie Sartor for making the leasing process quick and easy and helping me decide on living here!

Review 66 (2019-09-10 - Rating: 5)
Living at the Bristol Apartments is more then just a place to live. It is by far a fantastic place to call home.The staff here are some of the most friendly helpful people and always ready to help in any and all ways they can.The several amazing amenities that are offered are great also, 2 pools that have an outdoor cooking grill, frige available at no additional cost,a fully equiped gym and a yoga room they offer several exercise classes for the residents. New updated unit features are a WOW!!The prices are really also very reasonable. I have been a resident for many years and am gladly willing to continue to stay here for all the wonderful employees who continue year after year to wow and amaze me with theire continued dedication to making this not just an apartment complex but a HOME!!The office staff always go above and beyond and I particularly mention Zoe because she always greets with a smile and my name.9/10/19 updateWell at this point in time i have lived in this community for 11 years. Still to this day one of the greatest assets and positive aspects are the amazing, wonderful, friendly, helpfull staff..On a daily basis I talk to them on my was to the gym. Sierra is so awesome she is friendly and greets me by name always. The other ladies of the office Julissa, Kylie, and Lauren are some of the greatest people to have for first impressions, Combined they all bring a new unbeatable atmosphere and attitude that just draw in people to this great living community. I will be sad when the day to move on arrives, whenever that may be.Thank you all for making this an amazing place i love calling home..

Review 67 (2017-03-09 - Rating: 5)
The complex is definitely one of the better ones Ive lived in. Ive been here for about 2 years and the only negative thing I can say is parking can sometimes be difficult; however, I dont think Ive ever lived in an apartment that had good parking. The pool is really family friendly, the staff I met were polite and prompt whenever I needed anything fixed, and the complex itself was pretty clean.

Review 68 (2021-04-27 - Rating: 5)
First time leasing ever and Ive been a resident since 5/01/20. Sierra is my fav, she answered all my questions prior to move-in and I am so sad I have to move because I cant afford a 2 bedroom (currently in a one), I did turn in my 60-day written notice and they went above and beyond to try and keep me as a resident. I appreciate that. I have NOTHING bad to say about One Twenty One. Never had any pest issues, any maintenance requests were handled same day or next day at the latest. LOVE LOVE LOVEEEED it here. I would recommend these apartments to anyone. I must say theyve made looking for another place to call home very hard, just because I have to upgrade to a bigger apartment, I dont expect to downgrade in hospitality or quality.

Review 69 (2019-09-11 - Rating: 5)
By far the most friendliest staff Ive come across. I have moved thrice in the past 4 years within the Dallas area, but Bristol tops the list because of the help I receive from Lauren(leasing office) and the maintenance staff is exceptional.

Review 70 (2019-02-20 - Rating: 5)
I’ve been here a few months and this is definitely the best apartment complex I’ve lived at. The staff is great and hosts free events all the time, the location is amazing with everything you can think of needing close by, and the dog park on the property is very useful too. If I don’t want to use the dog park, I can walk straight to the sports complex or drive like 2 minutes to the trails bordering Lake Lewisville. No complaints here.

Review 71 (2019-09-10 - Rating: 5)
The staff is very professional and super attentive!! The apartments are lovely, and have a beautiful clean scenery! I have had an amazing experience living here. It is secure. I am proud to call bristol by cortland the colony my home

Review 72 (2019-02-20 - Rating: 5)
We love living here! As a family that moved here from out of state, Zoe and Sierra were more than helpful with guiding us through the application, leasing and move-in processes. The entire staff here continues to offer top notch customer service, great advice, and fun family and community opportunities!

Review 73 (2017-07-03 - Rating: 4)
I liked my time at the Bristol. I was disappointed that they wouldnt waive the fee for breaking my lease 2 months early due to buying a home. I really would have liked to be considered as a person but I understand its a business. Easy to work with and a great location.

Review 74 (2019-02-20 - Rating: 5)
The bristol is a very nice place to live and i love my apartment. Zoe made it super easy to move in and helped me find the perfect apartment. The other ladies in the office like Sierra has helped me with packages and other concerns. And today, Mario one of the service techs helped me carry a book shelf up to the secone floor. Ive never felt more at home the i do here at the Bristol.

Review 75 (2019-09-10 - Rating: 5)
Recently moved into The Bristol and have had an amazing experience! Came up to look at multiple models before signing, was met with smiling faces even though we had to walk in the heat. Now that we are here weve used the amenities and know we are in the right place. I highly recommend The Bristol to anyone looking in the area!

Review 76 (2023-04-26 - Rating: 5)
I live in Cortland 121 for nine years I love living here. Maintenance has improved a lot.Good timing on the repairs. Gerald has been very helpful.

Review 77 (2019-09-10 - Rating: 5)
I recently moved into The Bristol.... and I can say it’s been an amazing experience. Move in and make ready was perfect. The staff are courteous, helpful, and so much more! The location works well for me and there’s even a Zaxby’s near by. I would recommend the Bristol for anyone looking for a home near the colony.

Review 78 (2023-11-16 - Rating: 5)
We moved our daughter into Cortland One Twenty One and have been impressed with property! Highly recommend Gorge and his team.

Review 79 (2017-10-04 - Rating: 5)
The grounds are clean, the staff has always been helpful and kind, maintenence responds quickly, the pools are nice, and theres a jungle gym area for my kids. Ive lived in two different buildings and both apartments have been great.

Review 80 (2019-10-03 - Rating: 5)
All the staff is friendly, helpful and pleasant! We especially love Sierra! They make living here convenient and fun! We get excited about all the events and social gatherings! I highly recommend living in this community!

Review 81 (2019-02-21 - Rating: 5)
Hello yall, I highly recommend The Bristol apts, I been living here for couple of years already, and not planning on moving any time soon, actually looking foward to renew my lease for another 15 months. The service here is fantastic, everything is right on the spot, management is THE BEST in every way, they are always willing to work with you, making your life easier and easier. We as a community always have fun events that they host, having the great opportunity to make new friends.... P.S. Summer at THE BRISTOL swimming pools ROCKSSS!!! 😀

Review 82 (2020-09-11 - Rating: 5)
Spacious and affordable apartments. Lived here for a couple of years now and we always feel safe and enjoy all of the amenities. Maintenance responds quickly for even minor issues and the office staff is always helpful especially Julissa.

Review 83 (2019-09-16 - Rating: 5)
Ive lived here for 5+ years and have enjoyed my experience. They renovated the property a few years ago and are providing ongoing improvements. They are very responsive to the needs and concerns of the residents and offer many social events to show their appreciation.

Review 84 (2024-04-11 - Rating: 5)
The management is very attentive and extremely helpful. The apartments look great and very cozy. Ask for Noah!

Review 85 (2019-09-12 - Rating: 5)
I live living at The Bristol! The i’m in a case Amenities are Awesome and the location in center to everything. The staff are always accommodating and friendly and I have great neighbors. I feel safe here. The Bristol is the best apartment homes in the city.

Review 86 (2022-11-15 - Rating: 5)
I love the way this property is so clean & any time I need maintenance they come in a timely manner. Never have to create multiple service requests as I had to do with my previous complex. Very quiet and pleasant place to live.

Review 87 (2023-04-26 - Rating: 5)
This is like a vacation home . It’s beautiful and quiet. The pools are amazing feels like I’m at a resort when I leave my home. I love it and Leah is an amazing Staff. So helpful and kind thank u

Review 88 (2022-08-10 - Rating: 5)
We love it here. The property and apartments are updated. So far its quiet. Spacious unit. Friendly staff. Maintenance has been on point so far.Sanneh and Lauren are great, thank you!

Review 89 (2020-04-24 - Rating: 5)
The maintenance team has always been a staple of the complex but much high praise on Jaleesa’s leadership over the community. She’s done an excellent job in restoring the feeling of community around here. I’ve applaud their immediate action and attention to detail in keeping the community sanitized and safe amidst the outbreak of COVID-19 (I noticed the maintenance staff sanitizing the railings on our building one day). I also must commend the friendliness and professionalism of the office staff , all of which are sharp, personable and attentive. The leadership that preceded Jaleesa had created an atmosphere of discomfort in living here but since she has taken over, a complete 180.

Review 90 (2019-09-10 - Rating: 5)
I have lived here for over 7 yrs bow and I absolutley love it here. I have seen this place grow so much. It has the best staff and the loveliest grounds. Always neat clean and safe. I would highly reccomend this place. The amenities are spot on and I love the social get togethers in the office. Ice cream tacos pizza nights. Wine and cheese nights. The exorcise classes are lovely. This place is top of the chain in apartment living. Thanks goes out to everyone!

Review 91 (2016-09-19 - Rating: 5)
Having never lived in an apartment complex before, I was a bit weary of all the horror stories Id read online. After a weekend of hunting throughout the Metro Dallas area I stumbled upon The Bristol.The website and renovations really caught my eye. It wasnt until Jessica greeted me and showed me around that I was sold. Her honesty and friendliness went a long way towards closing the deal. She was upfront about pricing and options and provided me with several layouts to choose from. After other places attempted to force me into one specific unit I found this refreshing.The other staff, Madison and Kris, helped me get all the paperwork finished within my just schedule.Fingers crossed none of the horror stories from online come true, but so far, so good.The Bristol is exactly what I was searching for!

Review 92 (2021-04-20 - Rating: 5)
They go above and beyond. We had an issue but as soon as we brought it to their attention they were super proactive and took care of it right away. We also witnessed a lease violation and that was taken care of immediately. . Their management is top notch I highly recommend them. I can’t express enough how amazing and proactive there management is.

Review 93 (2020-09-11 - Rating: 5)
The Bristol is a beautiful affordable apartment complex that is great for anyone! I have lived there for 3 years with my two children, and it has been great for us. Five stars!!!

Review 94 (2022-07-25 - Rating: 5)
Wow. Wow. Wow. Never have I ever been so valued by an apartment! Lauren is terrific and made the entire process SO easy. If you value kind, enthusiastic service, Lauren is there to help.

Review 95 (2018-07-13 - Rating: 5)
Gorgeous property with awesome amenities and a friendly staff. Zoe was great with accommodating us with a hectic work schedule and many wants in finding our perfect home. so glad i found somewhere i can live and be excited about coming home to

Review 96 (2024-04-10 - Rating: 5)
If you are living in the Colony area or looking for a great area to relocate. Cortland is the perfect property to check out!

Review 97 (2019-01-09 - Rating: 5)
I really like it here. Unlike some of the other reviews, we have had no problems with trash and the on property staff is very friendly. I will say that the main phone line monitored by Cortland could be better (hold time is too long, and some of them sound consistantly unsure of answers).

Review 98 (2022-11-15 - Rating: 5)
This is a very nice property. I was looking area & this young man named (Jerome I think that’s what he said) gave us a map of the property & was telling us about the amenity. He was so nice & we going go back over the weekend.

Review 99 (2017-03-13 - Rating: 4)
Its amazing how nice and helpful everyone is at this property. I think I connected with every member of the property as they helped me move in and I didnt feel like I was a burden on anyone. They made sure I was taken care of as well as answer any questions that concerned me throughout my move in process.

Review 100 (2019-02-21 - Rating: 5)
Love this place and the office staff are always SUPER sweet! Maintenance staff is great and always smiling and waving to me when Im out walking my dog. Surrounded by so much to do and great location to major highways! Definitely recommend :)

Review 101 (2020-03-20 - Rating: 5)
Incredible. The staff is amazing here. Ive lived here 2 years and havent really had any issues. We look forward to making this our home until we afford to move in to a real home. Thank you for all you do.

Review 102 (2019-09-11 - Rating: 5)
I have been living in this complex for around 8 years, its been a warming home with excellent management. Julissa and her team has always been there for me,her kindness makes me feel so comfortable living here...so I would definitely recommend this appartment complex as ur future home .

Review 103 (2022-12-20 - Rating: 5)
Sanneh my leasing representative is by far the most amazing person to work with!! Shes always so happy and friendly 10/10

Review 104 (2019-02-21 - Rating: 5)
Ive lived at The Bristol for over 2 years now and its been awesome! The grounds are always really nice and the maintenance team and office staff are always super nice and courteous.

Review 105 (2017-10-04 - Rating: 5)
I have been a resident for a little over a year now. Over all this community has been accommodating to me and my family. All of the emenities are nice, the upkeep of the coming is very clean. I would definitely recommend this community to all of my friends and family.

Review 106 (2023-06-21 - Rating: 5)
The tech name ash he came and did my Ac and he repaired the issue i have for long time he was such professional and skills and he explained to us what exactly wrong with our Ac and we are so happy since he fixed our Ac its seem more cooling and better thanks Ash edan

Review 107 (2024-04-14 - Rating: 5)
The property looks great, and service staff is extremely helpful. Alex is incredibly knowledgable and resolves service requests quickly.

Review 108 (2022-11-17 - Rating: 5)
The management and support staff are exceptional and very friendly..with their responsiveness and concern for residents quite admirable! The maintenance crew is rocks!

Review 109 (2022-11-17 - Rating: 5)
What a great team and amazing group! This property is beautiful.....I mean have you seen the pool and outdoor space?! WOW. Cortland One Twenty One is the place to be.

Review 110 (2022-11-17 - Rating: 5)
The team at Cortland 121 is nothing short of amazing! They are always helpful and attentive and care about their customers. Its always a pleasure working with their team:)

Review 111 (2019-09-10 - Rating: 5)
Omgoodneas the admin staff is friendly, kind, loving and so much more. I am truly blessed!! And the units are top of the line beautiful and spacious! Thank you Sierra, Julissa, Lauren, Kylie love y’all

Review 112 (2019-09-26 - Rating: 5)
Im a current resident at Bristol. I highly recommend this place. Appreciate all staff especially maintenance staffs. We are very happy to live in here and we love this place. Very calm and quiet environment. Thank you Bristol.

Review 113 (2020-09-08 - Rating: 5)
These are the best apartments Ive ever lived at I havent had any problems. The staff is amazing. My apartment is beautiful!

Review 114 (2022-11-15 - Rating: 5)
LOVE this property! The staff, Lauren and Jerome make it a pleasant experience! Everyone should take a look at this property (ask for Lauren or Jerome!) … you’ll call it home!!

Review 115 (2020-03-07 - Rating: 5)
This Apartment complex is honestly the best place to get your first apartment. Its quiet, they keep it clean and the staff will help you with any questions you have, and no problems with neighbors. 10/10

Review 116 (2022-11-17 - Rating: 5)
Cortland One Twenty One is a fantastic property to work with as a vendor. Their team is top notch and easy to communicate with. We are looking forward to working with them in the future.

Review 117 (2019-09-12 - Rating: 5)
I have lived at this property for about a year and a half now. The front staff is awesome and super friendly! They really help to make it feel like home!

Review 118 (2023-06-03 - Rating: 5)
Leah was great in helping me secure my new home! Leah and Lauren are both amazing!

Review 119 (2023-10-03 - Rating: 5)
Cortland One Twenty One is a great place to live! Staff is awesome. I love being a part of the community.

Review 120 (2021-10-26 - Rating: 5)
I love this property and it’s great access to the tollway! The staff is super friendly, Horacio, thanks for all your help and going above and beyond for us. I would recommend this property to anyone!

Review 121 (2022-11-15 - Rating: 5)
Absolute best property I’ve ever lived in . The renting process was so easy thanks to Leah absolute best customer service and a beautiful property!

Review 122 (2023-04-28 - Rating: 5)
Perfect location! They offer very good service and make you feel at home. They have an excellent team which helps you find what to look for what you need. I recommend it!

Review 123 (2019-02-20 - Rating: 5)
The front office and maintenance staff are wonderful. They work hard to make sure that their residents are well taken care of, and it shows. Thanks for everything you guys do!

Review 124 (2020-09-10 - Rating: 5)
This place has been amazing to us! they take care of all maintenance issues and concerns I may have as soon as they can. not to mention the pool! I love the pool.

Review 125 (2024-04-10 - Rating: 4)
One of the nicest and cleanest properties I’ve seen. A very professional staff and maintance crew.

Review 126 (2017-03-10 - Rating: 5)
I have only lived here for a few months , but so far I love it and have no complaints. The office staff is great , the Maintnance requests are taken care of quickly and the Apts are beautiful!!

Review 127 (2018-07-16 - Rating: 5)
I love these apartments and the management. It’s a great place with great people. Zoe always helps me in the office with anything I need including faxing and printer help.

Review 128 (2021-04-27 - Rating: 5)
Great communityand friendly staff, Julissa the community manager helped me find the perfect home for me and my fiancee. The maintenance team is quick to respond.

Review 129 (2019-09-12 - Rating: 5)
We’ve been very happy here. Great amenities for tenants. And, they’ve done a good job with the upkeep of the apartments.

Review 130 (2020-09-12 - Rating: 5)
Best apartment complex I have lived in. Sierra is a great help, very friendly! We decided to resign our lease because of the amenities, location, and quality of the unit we are renting

Review 131 (2020-09-08 - Rating: 5)
I love living here so much!! The staff is so amazing especially the sweet Manager Julissa she is the absolute best :-) anytime i need anything she is always available!

Review 132 (2018-07-11 - Rating: 5)
They have an awesome view and great amenities! I have never had a problem living here and they definitely make you feel welcomed!

Review 133 (2022-11-15 - Rating: 5)
Great location and property. Excellent leasing representation ... especially Leah Davis -- she really does an outstanding job!

Review 134 (2019-09-10 - Rating: 5)
The Bristol by Cortlamd apartments are awesome, the staff the manager are soo nice friendly and professional they all help us with everything i would recommend to come here.. it has a gym pool nd more love the amenties.

Review 135 (2020-09-19 - Rating: 5)
I have lived here for almost eight years. The front office and maintenance staffs are fantastic. They are the reason I have stayed for so long.

Review 136 (2023-09-21 - Rating: 5)
Ashley is amazing and takes care of the community residents. Very happy with her service!

Review 137 (2024-05-29 - Rating: 5)
Great place to live! The pool is so awesome and convenient.

Review 138 (2022-11-15 - Rating: 5)
Omg if I didnt own a house Id definitely live here my daughter live there and when I go see her or go hang out with here Im always in awe as to how clean and kept up they are!!!

Review 139 (2019-09-10 - Rating: 5)
The staff is always so awesome! They go above and beyond to make sure you always feel welcome. I just moved in a month ago and couldnt be happier!

Review 140 (2022-11-16 - Rating: 5)
I love this place! It is a friendly place to stay and the maintenance and staff team are always nice and friendly.! I recommend this place to all my family and friends.

Review 141 (2024-11-13 - Rating: 5)
Can’t say enough good things about this complex.

Review 142 (2017-10-04 - Rating: 5)
I love living at The Bristol! Great location, staff and amenities. The Bristol is simply a great place to call home.

Review 143 (2023-04-27 - Rating: 5)
Excellent maintenance service, a designated person always keeps the area where the garbage bags are deposited clean and the performance of his work is very kind

Review 144 (2017-10-04 - Rating: 5)
I have lived here now for 3 years, no complaints. The Bristol is simply a great place to call home.

Review 145 (2022-11-10 - Rating: 5)
Overall is great community, clean and quick maintenance! All office staff and maintenance staff are helpful and responsible:)

Review 146 (2022-11-17 - Rating: 5)
Love this property. Everyone is so responsive. The property is clean, organized and would definitely recommend this location.

Review 147 (2023-04-24 - Rating: 5)
Good morning.Gerald is amazing he takes great care of this property.Thanks for all your hard work

Review 148 (2018-07-10 - Rating: 5)
Nicely kept apartments, really nice and roomy inside. Awesome pool area. Kristine is super nice and smart and helpful!

Review 149 (2020-08-10 - Rating: 5)
I dont usually leave reviews, but this place stands out over every single place Ive ever lived in that they fix things FAST. my AC had a problem and they got it running again within 24 hrs of me putting in the request.

Review 150 (2019-09-10 - Rating: 5)
The manager is a very kind and nice person! Also the maintenance crew is always working hard to provide excellent service!

Review 151 (2019-02-22 - Rating: 5)
Great staff, great service.Love this place, the apartments are gorgeous, the community areas are very good.

Review 152 (2019-09-10 - Rating: 5)
I love living at The Bristol. Walking distance from work. The staff is wonderful always willing to help. I wouldnt change a thing.

Review 153 (2019-09-10 - Rating: 5)
Great place tive. Been here going on 5 years now. Staff is always great and prompt. Location is great and they always throw activities for the community.

Review 154 (2023-04-27 - Rating: 5)
I loved touring the community with Leah and the pool was the best view!

Review 155 (2019-09-10 - Rating: 5)
Lived here for 2+ years. Love the staff and all the little extras they do for the people that call this place home! Great location as well!

Review 156 (2022-11-15 - Rating: 5)
The maintenance man Jerome is very helpful, fast, responsive and knowledgeable when it comes to repairs! He’s great to have here!!

Review 157 (2024-04-10 - Rating: 5)
The maintance team has done amamzing job at maintaining the cleanliness of this property!

Review 158 (2022-11-15 - Rating: 5)
This property is very Nice and clean and looks likes the perfect place to move in with me and my kids.

Review 159 (2022-11-17 - Rating: 5)
Love this community! Great amenities like the bark park. Also an amazing team who truly cares.

Review 160 (2024-04-16 - Rating: 5)
Exceptionally maintained location. Pool was perfectly clean.

Review 161 (2020-09-10 - Rating: 5)
I cant express how much I love these apartments, from the floor layouts, the peacefulness and location, YOU HAVE EVERYTHING AROUND YOU! this place is a must!

Review 162 (2019-09-11 - Rating: 5)
Lauren is amazing and the property is so clean. The units are high and the pool is my favorite! Thank you Lauren

Review 163 (2019-09-11 - Rating: 5)
Me and my family love living here! The people in the office are very nice and helpful.

Review 164 (2019-09-10 - Rating: 5)
Awesome staff, great maintenance people all around a joy to be living here at The Bristol 10/10 would recommend making this an option.

Review 165 (2022-05-14 - Rating: 5)
The place is very clean, well decorated and well kept. The office staff is very friendly people and efficient.

Review 166 (2024-04-10 - Rating: 5)
This place is fantastic! The staff are always helpful and incredibly nice!

Review 167 (2017-10-17 - Rating: 5)
Moved in at the end of july...i had no issues, everything was easy and I love the amenities, staff is friendly...great complex...i love it so far