Cortland MacArthur

Photo of Cortland MacArthur

Located in Houston, Texas

Address: 7904 N Glen Dr, Irving, TX 75063, United States

Phone: +1 817-839-4963

Rating: 4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-26 - Rating: 5)

    I lived at Cortland MacArthur for 13 months. The apartment was clean and well maintained. Maintenance workers were prompt, friendly, and skilled at resolving any issues. The community is friendly, quiet, and respectful--great for families. The office staff (Gabby, De-Andre, Kayla) were very helpful and welcoming. Gym, pool, and office center were always clean, stocked, and ready for use. The only con was valet trash--we wish the service (and additional charge) was optional.

  • Review 2 (2025-01-24 - Rating: 5)

    I moved into Cortland MacArthur a few weeks ago, and I have to say the entire experience has been fantastic! A huge thank you to De-Andre, my leasing agent, for making the process so smooth and seamless. He was incredibly attentive, answered all my questions (not to mention easy to get a hold of), and truly went above and beyond to make sure everything was taken care of both during the application process and on move in day. I also want to shout out Leo, the maintenance man, who has been so friendly and helpful. Any time Iā€™ve a request or needed assistance, heā€™s been quick to respond and make sure everything was handled. CM is also pet friendly, and the dog park is turf which Iā€™m an huge fan of so my pup isnā€™t getting dirty! I arrived to a well kept and clean apartment with everything in order. So far I havenā€™t met any neighbors but they seem to be very considerate as I hardly ever hear them from my apartment. Overall, Im really happy with my new place and the amazing staff here. Highly recommend!

  • Review 3 (2024-08-14 - Rating: 4)

    I shifted from a apartment community nearby as this place came with great recommendations. First our good friend moved here, then my husband and I moved here, then we recommended this place to another of our friends. The management is super responsive and makes your needs their priority. The place is pet friendly too. We made great connections with our neighbors, and know people who have lived here for 5-10 years! Overall great experience! The only reason I am giving 4 star is the lack of visitor parking, one of our guests got their cars towed even after getting registered, twice in a span of just 3 months, just because they couldnā€™t find a spot on visitor and had to park at an open spot. Another drawback is the entrance/exit gate which keeps faltering and getting repaired. In the more than a year tenure of my stay here, I didnā€™t see a complete week when the gate worked consistently. One of our friends had the gate close on his car, because of this uncertainty thus damaging his car.But if you keep these nuances aside, its a good place to live.

  • Review 4 (2024-11-16 - Rating: 5)

    I am truly at a loss for words to fully express the positive experience Iā€™ve had with Mo recently. Mo has demonstrated exceptional understanding, compassion, and a genuine willingness to help me resolve my situation. From the moment I first reached out to him, we were able to find a suitable unit in approximately 48 hours, even amidst his busy schedule. Throughout the process, I observed how Mo managed to prioritize the needs of other tenants while assisting me, further highlighting his dedication and professionalism.During my stay, Iā€™ve also had the pleasure of interacting with Anthony, who has been equally wonderful. He was incredibly kind, accommodating, and a true asset to the team. I can confidently say that I have never encountered such attentive and caring managers in any apartment community before.In addition, Iā€™ve worked with Gabby and Jennifer, both of whom have been exceptionally friendly, informative, and responsive. I have nothing but positive feedback regarding my interactions with the leasing office team.

  • Review 5 (2025-01-30 - Rating: 5)

    Ive been living here for a year and its been a great experience. The maintenance team is always on time and completes work efficiently. The communitys exterior and interior are well-kept, with no complaints about cleanliness. Overall, its a well-maintained community that I highly recommend.

  • Review 6 (2024-09-25 - Rating: 5)

    I recently moved to this community. Management is really nice. Mo is aways friendly and welcoming, he solves any issues almost instantly. I like the clubhouse, its really chill and smells amazing and is a great place to hang out. The neighbors are also really friendly. The community also organizes a lot of events for the residents.

  • Review 7 (2024-09-17 - Rating: 5)

    I came in on a Friday desperate to find a place that i liked that I could move in quickly. I walked in and met De-Andre and told him everything I needed and how quickly I needed to move in. I did the property tour, he showed me the available unit and gave me all the information to get my application done. I was able to move in on the date I asked for and I love my new apartment. I appreciate De-Andre for his help and knowledge. I saw the reviews online and asked questions to make sure the unit I got worked for me and my family. I cant say enough know much I love this community!

  • Review 8 (2024-08-12 - Rating: 5)

    Iā€™ve been living here since 4-23 and recently signed a new lease. Wouldnā€™t have renewed if I werenā€™t happy. This place is quiet, clean and respectable. The staff are quick to address issues that arise, but Iā€™ve only had two in 16 monthsā€¦minor at that. Professional staff, always willing to accommodate their residents. Iā€™ll not be moving until I retire and move back north. I appreciate the opportunity to be part of this community.

  • Review 9 (2025-01-02 - Rating: 5)

    Gaby and Chancee are the best leasing agents and they helped us lot from the beginning of the lease to all the way we move out. We greatly appreciate there help to make our moving and move put seamless.

  • Review 10 (2025-02-14 - Rating: 5)

    Been living here since 21 months! That says it all. Awesome apartments, Most Friendly Staff and Great Service! Glab to be a part of such a good community!

  • Review 11 (2024-08-28 - Rating: 5)

    I have been living at Cortland MacArthur for about 9 months, and my experience has been overwhelmingly positive. From the very beginning, the tour was smooth and the leasing consultant, Gabby Slocumb, was incredibly informative and helpful, making the decision to move here an easy one.The moving process was also super easy, with access to my apartment and any questions I had were promptly and professionally addressed. Gabby has been a fantastic resource throughout my time here. When I got a dog, and unfortunately passing away within a short period of time, the management team was not only understanding but also caring and helpful, making a tough time a little easier to bear.The maintenance staff has also been prompt, fixing any issues within 24-48 hours, unless a vendor was required, which took about a week - a reasonable timeframe if you ask me. The only downside Ive encountered is that the gates occasionally stay open or dont operate correct, but this hasnt significantly impacted my overall satisfaction here at Cortland MacArthur.Overall, this apartment has been a great place to live, and I highly recommend it to anyone looking for a comfortable and well-managed community.

  • Review 12 (2024-08-02 - Rating: 5)

    I recently had the pleasure of visiting Cortland MacArthur, and I couldnt be more impressed with my experience. From the moment I walked in, I was greeted by a warm and friendly staff. A special shoutout goes to Anthony, who went above and beyond to make sure all my questions were answered and that I felt right at home. His professionalism and genuine care for the residents truly stood out. The facilities are top-notch, clean, and well-maintained. If youre looking for a place where youll be treated like family, I highly recommend Cortland MacArthur. Thank you, Anthony, and the rest of the team for making my visit so enjoyable!

  • Review 13 (2024-05-14 - Rating: 5)

    Recently toured this property and I was very impressed. The other person who works at the front was out but the manager, Anthony, made some time and showed me around. The pool area was really nice and liked the fact that they had multiple grills. The apartments themselves looked great and the area is very convenient. If it wasnt because I got a great deal at another place, I would have leased here for sure.

  • Review 14 (2024-06-25 - Rating: 5)

    Last year, I toured around 15 apartments in the Irving area, and Cortland MacArthur stood out the most. The maintenance team is exceptional, and the apartments are the cleanest Iā€™ve seen in town. The staff is incredibly friendly and helpful. Iā€™m so pleased with my experience that Iā€™ve extended my lease for another year. Highly recommend living here!

  • Review 15 (2024-06-25 - Rating: 5)

    Easily one of the best communities near N MacArthur Blvd, Irving. Entire community & all the apartments are very well maintained. Office staff is very friendly & polite. Had very pleasant experience with Jennifer. She has been very professional and helpful during entire lease period.

  • Review 16 (2024-07-10 - Rating: 5)

    I have consistently experienced the best residential support services of my life with cortland MacArthur Property Management. The staff are friendly and helpfulā€¦ Anytime I have submitted a maintenance request I have received a prompt response. Whether it was changing light bulbs, replacing/removing furniture, or servicing the plumbing and electricity, maintence quickly and thoroughly ensured that I have an optimal living environment. I intend to continue renting from cortland for the remainder of my years in , and I strongly recommend their properties to all of the incoming renters looking for housing. itā€™s all in the service. I couldnā€™t be happier with Anthony because of his great service, communication and management. Thanks Felipe

  • Review 17 (2024-12-20 - Rating: 5)

    The staff here are very prompt and helpful when addressing any concerns I had. My man Chauncee was able to help me with my parking situation easily

  • Review 18 (2024-06-27 - Rating: 4)

    I want to leave a positive feedback to Mr. Roberto from the service team. Last night my AC compressor unit got busted. It was 85 inside the house and unbearable. I raised a service order and thankfully they sent Roberto to fix the issue. He was courteous and diligent in his efforts to quickly fix the issue. Good job, Roberto.

  • Review 19 (2024-04-05 - Rating: 5)

    I recently moved into an apartment here, and the process has been excellent! DeAndre went above and beyond to ensure I had a seamless experience, he continues to be super helpful and responsive. The apartment complex is in a perfect location, and the estate services are quite effective and reliable.

  • Review 20 (2024-07-19 - Rating: 5)

    Recently moved to this apartment with my family. Safe and Secure place to live at Irving. Friendly Environment with all the amenities. All the Maintenance works are resolved on the same day.

  • Review 21 (2023-08-09 - Rating: 5)

    Good Apartments, nice staff especially Melanie- very positive and happy personality. She was very welcoming from the very first day and again now with internal move for my apartment. Service crew are fast, they fix 90% of issues the very next day.

  • Review 22 (2023-08-14 - Rating: 5)

    After living here for a year, my wife and I decided to move units. Melanie and Leo helped us through the process and worked with us to make sure that the move fit well with our schedules. They also communicated to the manager on our behalf whenever we would hit a snag that needed clarification. By the time move-in day came about, we felt well-equipped by the staff, and the transition was painless.There were a couple of instances in the process where my wife and I were told different things by different people, but it seemed more the result of developing communication chains, not the result of shifty business. I want to stress this: Even if questions or confusions have arisen, we have NEVER felt like we were being taken advantage of here, and for that weā€™re thankful. The support weā€™ve gotten from the staff is always genuine and refreshing.Shoutout to the Cortland team, particularly Melanie and Leo who went above and beyond. Weā€™re very grateful to be able to live here, and for such a great first-apartment experience!PS: INCREDIBLY dog friendly. Our furry friend loves the dog park here!

  • Review 23 (2024-07-26 - Rating: 5)

    Went to tour this property and wanted to give a five star for the exceptional Customer Service that I received, I met Anthony Sifuentes he was so sweet and helpful and answer all of my questions!! I would definitely live here!!

  • Review 24 (2024-09-11 - Rating: 5)

    The move in was amazing. They got great staff to help you out anytime. Place is peaceful, would recommend it anytime.

  • Review 25 (2023-08-09 - Rating: 5)

    I have been looking at a few apartments in preparation for my move and I found this one. I had a few questions and I spoke with someone named Alvin. He was very helpful, he made sure that all of my questions were answered and he was very pleasant to speak with. He was very knowledgeable and professional as well. If you need assistance definitely ask for Alvin. He will make sure you are taken care of!

  • Review 26 (2023-08-14 - Rating: 5)

    First of all letā€™s talk about MELANIE H. She is the most respectful and knowledgeable leasing consultant Iā€™ve ever ran across. Sheā€™s been making my experience here worth the stay !!! I renewed my lease based on knowing would still be on property. Sheā€™s definitely a go to !!!

  • Review 27 (2024-07-27 - Rating: 5)

    De- Andre Kellerman is a very kind person he understands the core value of what this cortland needs. He definitely handle the situation perfectly and I trust his work ethic.Thank you so much! šŸ’•

  • Review 28 (2018-07-10 - Rating: 5)

    Ive lived here for 5 years. Overall, it has been an excellent experience (except during the renovations and having to move to a different residence because of renovations). I was unsure how I would like it when I transferred last year, but it has turned out to be a GREAT decision! Love my new home and all the upgraded amenities. Best of all, I love the staff - both office and maintenance - especially Andrea and Mary! Andrea is always so cheerful, thorough, helpful and attentive to detail. She always remembers my name and asks about whats going on in my life, which is really nice! Shes got a great sense of humor and treats me as a friend and not just a tenant, which is greatly appreciated! Although Mary has only been here a short time, she is a terrific manager and super proactive for her residents! She makes sure things get done, has already done several noticeable things to make our community even prettier than it was before, is very proactive about maintenance and security prevention, which I REALLy appreciate (not that our community is unsafe - it isnt - but its always good to ensure it stays that way!). Im very impressed with both ladies and their professionalism. I have to admit I had gotten discouraged during all the renovations last year, but now I again feel as I had when I first moved here...this is a GREAT place to live, with beautiful apartment homes, great office, maintenance and security staff, close to EVERYTHING. I love my home!

  • Review 29 (2022-12-12 - Rating: 5)

    Today young Jose Martinez came to our apartment, we were having a few issues and he was able to fix them right away... he was amazing! Very effective! Friendly and agreat communicator overall.Love the maintenance team they are great people very hardworking and always get the job done. Very friendly people. Thanks for always making what seems to be a big issue small...šŸ‘šŸ‘šŸ‘šŸ‘

  • Review 30 (2020-11-15 - Rating: 5)

    Just moved in! So far so good. Of course, apartment was not spotless but thatā€™s kind of normal these days with complexes. But I loved the welcome home greeting that was waiting for me when I walked in. It was very nice. Warmed my heart! Sarah was the agent I worked with and she is great. Answered ALL of my questions and I had many! The entire team has a good welcoming vibe but I can attest that Sarah and Mikey are really helpful and easy to talk to. Aleo apartments (Now Cortland MacArthur) are in a very good location. Iā€™ve stalked this community a bit and must say it stays clean and quiet. These are not ā€œbrand newā€ apartments so expect about a 10% need to tweak somethings but overall solid and cozy floor plans. I believed I picked a good unit (3rd floor - sharing no bedroom walls) so I expect things to be quiet and peaceful for me. Iā€™ll update my review after a few months have past.

  • Review 31 (2024-02-26 - Rating: 5)

    Beautiful community with excellent amenities!The staff is super friendly during my tour in the office was very clean and welcoming! I will definitely be going to put in my application very soon!

  • Review 32 (2023-08-09 - Rating: 5)

    I came in with my partner to tour this community as it would be within the closest proximity to work for me with easy access to the highway. I had the opportunity to meet Danteil and he showed me around and was very informative about the community, itā€™s policies and the area itself. He was also very down to earth and easy to work with. I have a couple of units in mind at this time, but I will be looking to submit an application here!

  • Review 33 (2023-07-27 - Rating: 5)

    Jose Martinez is very friendly, professional and helpful. From the time I initiated maintenance requests, my concerns were addressed quickly and resolved on time. I am very appreciative of his efforts and absolutely love the positive experience.

  • Review 34 (2024-04-09 - Rating: 5)

    Jennifer was great, all information that we needed she provided to us to lease our apartment. Great service. We appreciate all of her help and patience.

  • Review 35 (2019-03-08 - Rating: 5)

    Natalie and Lexie are amazing! They are sweet and attentive. We toured several times and they were always very patient and helpful. They have exceeded my customer service expectations! Apartments and amenities look great. Hope living there will also be a positive experience.I have now lived here for about 6 months and my experience has been a positive one. Maintenance is quick. Pool is always open and clean and there are monthly events for residents. Natalie and Lexie are always great and extremely helpful. Would recommend these apartments to anyone.

  • Review 36 (2020-05-01 - Rating: 5)

    Now Im not one to leave a review for really anything, but with my experience with the leasing office at Aleo I just HAD too!They were so beyond helpful with matching me to the perfect home and even recommended a couple other floor plans that I didnt even realize I wanted. Even though everything is shut down right now I was still able to do a self guided tour which was amazing! They let me take all the time I needed and even talked me through the amenities and home features while.going over move in prices and app fees.The overall cleanliness of the complex was a solid 5 out of 5 stars alone and really made me feel like the team actually cares.I can. It wait to move in and if your looking for a property with a great staff and amazing floor plans ( especially for the price ) then I HIGHLY suggest checking them out!!

  • Review 37 (2019-03-28 - Rating: 5)

    The Aleo at North Glen by Cortland apartments have a great and friendly staff with excellent customer service. Starting a new family, I needed to find a new place that was clean and safe. The main office has a great accommodating staff with an outstanding customer service with consistency to a great rental experience. I would recommend this place to family and friends. Natalie Goodman was above and beyond in her customer service with consistency for a great rental experience.Update: The maintenance staff member, Moses, was very professional and thorough with the service request. Thank you!

  • Review 38 (2019-03-12 - Rating: 5)

    I enjoy living here so far. Itā€™s in a great location and the property is pleasant to look at. There are lots of trees and nice landscaping to look at.One thing I really like is how quick maintenance responds to issues. That means a lot knowing that if I encounter any problems with my apartment that It will be taken care of in a timely mannerUnfortunately I do have an issue with parking. Once I find a spot (if I can find one) Iā€™m afraid to leave because the lot fills up extremely fast. I think a visitor parking lot and/or a parking tag crackdown would help this issue. In the meantime I plan on renting a garage. I know this is just part of living in an apartment complex so I wonā€™t hold it against anyone.For the most part Im very happy with my new apartment now and Iā€™m looking forward to settling here for a while.I would like to also say thank you to Brett and Moses, as well as everyone in the leasing office for helping to make my move in experience a good experience. I know it takes a lot to manage a complex this big and I think they are doing a stellar job of it.I hope this review helps.Thank you,

  • Review 39 (2020-04-21 - Rating: 4)

    I have enjoyed living at Aleo for a little over two years. In that time, I have been very happy with management, the facilities and how close it is to things like gas stations and grocery shopping. It is an apartment complex so, some of the usual issues (i.e. thin walls and not much real privacy) are present, however, with two pools, a pretty nice size and equipped gym, BBQ grills and a dog park, the complex offers great ways to relax. They routinely have free activities and giveaways for tenants. In my experience, management has been very responsive and maintenance does not let work orders go long at all without taking care of them. They are always cleaning and making improvements to the property and have daily trash pickup right outside of your door. Throughout all my time here, staff (most of my interactions have been with Yardley, Lexi, Natalie, Brent and now Julia) has always been attentive, responsive and great with kids. Honestly, the only downsides to living here are: 1-It can be a bit noisy at times since its so close to 635. 2- The main gates often brake in the open position (again, maintenance does get on it fairly quickly). All in all, nothing in life is perfect. I enjoy living here and would certainly recommend the complex to anyone.

  • Review 40 (2018-11-16 - Rating: 5)

    My current residence. Pretty nice place. The staff in leasing office is very helpful, is always available to support. Leasing consultant Kendrick and Dani always get the job done!!!I wanted to add, that as my lease expires the management has improve, and while Dani has gone, Kendrick is still here and beyond helpful! Heā€™s a great worker, and always helps with me any issues and is outgoing. Thanks again!

  • Review 41 (2017-10-04 - Rating: 5)

    Ive been living at Aleo at a North Glen since March 2017 and my experience so far has been wonderful. Any time (very few) I needed work done in my apartment the maintenance crew came very quickly. Parking hasnt been an issue for me at all and I dont even have a reserved spot. Safety was always a concern for me and since Ive been here I havent heard of any crime. Danny, in the leasing office, is awesome....what an asset to this corporation. He helped me through the leasing process, and still remembers my apartment number for package pickup. That might not seem like much, however, aleo is a very large complex, so to me it means something.

  • Review 42 (2023-09-08 - Rating: 5)

    I have been here with Cortland MacArthur for almost 4years. Apartment layouts and appliances are new compared to nearby apartment communities. Easy access to the grocery market, highway & DFW airport.Roberto from service maintenance has always been helpful in providing excellent maintenance service to the apartment.

  • Review 43 (2020-02-26 - Rating: 5)

    I have been a resident at Aleo for the past 4 months and its been very good so far.When I first visited the leasing office after taking an appointment, it was a bitter experience as none of the staff there took notice and we were waiting for like 30 mins. Just when we lost patience, Brett came to save the day. He was so pleasant to us and showed us few apartments. When we finalized on one of the unit models, we wanted to see which buildings have that specific model available. So he even took time to take us around and showed all the buildings which helped us choose the one that we need. To be frank, we signed the lease just because of the way Brett worked with us on that day.Even after moving, he quickly assisted in getting a couple of things fixed. Also got us a reserved parking spot as soon as we found out the parking troubles in the community. Im sure the office will take some steps to resolve the parking issues.The unit I am staying is one of the best that we have lived and I heard that all the units are recently renovated. The community itself is very peaceful and we are delighted to have come here. The other best thing here is the gym, its gets crowded during peak hours, but the environment and the equipments are top notch. Also special mention to the maintenance guys, they are awesome!Cant be more happy to be here! Cheers.

  • Review 44 (2021-05-20 - Rating: 5)

    I love living here! The staff is very friendly and helpful. The location is perfect and I love the updated kitchen. I havenā€™t had any major issues while living here, and the one time I had to call maintenance they came over and fixed the issue that same day. Cortland has been my best apartment experience so far.

  • Review 45 (2023-09-08 - Rating: 5)

    We absolutely enjoyed our time here a Courtland MacArthur. Leo was a pleasant surprise with his warm welcomes anytime we came in the office for questions or concerns. Leo never hesitates to be the most helpful in anyway possible. Always a pleasure!

  • Review 46 (2023-05-16 - Rating: 4)

    I have lived here for 15 months from 2022 to early 2023.Pros: Prime Location, Amazing Maintenance, functional floor plans, not seen any bugs and a spacious gym. Always got quick responses from manager Danteil, Leo and Dom and were friendly in communication.Cons: Worst Insulation ( for a one bed, the monthly consumption was ridiculously high, upon multiple calls with TDU, electricity provider and house inspection, It seems there are lot of leaks and a very bad insulation ) Cortland tried to fix those leaks but they are just too many and didnā€™t tried to fix the insulation part and wasted a lot of my money on bills.

  • Review 47 (2022-03-05 - Rating: 4)

    It is almost 2 years of living in this apartment. Staffs are nice and very helpful! I feel safe to live here and I do not worry about safety at night when I walk by myself.Parking always has been issue.If you did not get a parking carport, yup. That would be very stressful time to find a spot every day. So I purchased carport which I pay $45 dollars/ month.It is pricy but it is worth it.So far, my experience has been pretty good.I got this apartment during covid time (2020) so the price was on sale, but now I started paying almost 400 dollars more from last year. If they increase rent again for my next renewal.... I probably have to move out :(And please please,When you invite your friends over, make sure register their car for parking registration. It will expire within 24 hours. Towing people dont play around. They are super punctual on time so watch out your time ( my boyfriends car got towed one time and it was NOT PLEASANT AT ALL)Overall, if you dont have a problem with parking spots issue, I think most my experience is positive in this apartment.I just hope they dont increase amount of rent price for my next renew.

  • Review 48 (2024-03-08 - Rating: 5)

    Iā€™ve lived here for 3 years and have no plans of leaving. Maintenance is always so quick to help me and the people in the office are super friendly. Love it here!

  • Review 49 (2019-06-03 - Rating: 5)

    My boyfriend and I love living at Aleo! The leasing office staff really go above and beyond to make you happy and the complex is always very well kept. The gym is the best one Iā€™ve ever seen at any apartment complex before and itā€™s HUGE. The apartments are so nice and feature wood floors (at ground level and some first floor too I think), all stainless steel appliances, and sleek modern details throughout. Thereā€™s a great sense of community living here thatā€™s unlike anywhere else Iā€™ve lived. We donā€™t want to leave any time soon!!

  • Review 50 (2019-09-10 - Rating: 5)

    Just recently moved out but did not want to leave. My job relocated so I did not have much choice. I have never felt more at home while living at Aleo. The entire office staff is outstanding and truly goes above and beyond. The events they put together are so much fun! It really gives you a chance to meet all your neighbors. Natalie, Jessica, Lexie, Brett and Mariya are the absolute best! I recommend working with either of these people to find your perfect home. This place is amazing. I hope to return soon.

  • Review 51 (2018-05-02 - Rating: 5)

    Had a great time picking out our apartment here. The grounds are beautiful, the gym and pool are awesome, and our leasing agent Kendrick was phenomenal. He took us back the model twice when we had additional questions about the layout, and was very patient with us as we looked around.

  • Review 52 (2020-10-07 - Rating: 4)

    My Husband and I love these apartments from the moment we received the tour. We saw such good reviews about it so decided to commit. When the time came for us to move in (last night) there was absolutely no parking. There are garages ($85) and car ports ($45) available to rent, but there is a waitlist. When asking about the wait list and next available we were told they did not have that information, but staff did mention there was nothing available except for one car port.We are able to thankfully get that ONE car port but one of us is now left to scramble for parking.I wish Aleo would provide more parking or at least have a better system for how parking works. It is unfortunate to have to pay so much and still have to pay for parking and have the stress of looking for a car space.These are nice apartments but when you all stop by for tours at any apartment, ESPECIALLY this one, inquire about parking and have a good look. All the car ports and garages you see are taken.If anything changes with my parking situation Ill make sure to update.Update: We got to rent out 2 car ports. $90 additional on rent a month.Update: Despite the bad parking etc etc. This place is a nice place to live. Mainly for me its because of location :) Staff has gotten better at responding to me as well so I appreciate that. Maintenance team is super helpful too! I also love their gym!

  • Review 53 (2018-04-20 - Rating: 5)

    Now Transferring to another unit in the same community and the same wonderful agent (Dani Cooper) made my transfer a breeze quick, and hassle free. He always Happy, friendly and a joy to speak with each time i have any needs. Thank you to Michael, Robert and Juan Vargas for being so prompt on taking care of my needs each time. These great gentleman always go above and beyond to help me. Aleo @ North Glen is a great, nice and modern beautiful community to call home. ( Nice pools for summer time, as well and amazing new 24 hr gym ) Im a happy Resident.

  • Review 54 (2024-04-10 - Rating: 5)

    Really nice place and the staff was friendly. Gave me a tour of a 3 bedroom, looked clean and updated. The pool and gym are added bonus

  • Review 55 (2020-03-14 - Rating: 5)

    I had a phenomenal experience at Aleo a couple weeks ago. The property is exactly what we are looking for and Alli Grace, our leasing specialist, was on point. She didnā€™t waste a lot of time with small talk, she listened to our needs, and quickly came up with a couple different options. She seemed very organized and knowledgeable about the property. I was also impressed by her professionalism at such a young age and we look forward to working with her in the fall.

  • Review 56 (2022-11-16 - Rating: 5)

    Great location in a nice area of Irving close to all the amenities I personally need. Danteil was a great help in answering all my inquiries and explained the leasing process thoroughly. The site is very clean and up to date. I will definitely look into moving to these properties as soon as my lease is up!

  • Review 57 (2023-08-09 - Rating: 5)

    I can definitely see myself moving into these apartments. My kind of style and my vibe. You know as a tenant , itā€™s important that iGet along with the staff. When iTell you Alvin was nothing short of amazing, heā€™s phenomenal. Itā€™s obviously hot outside right now, I didnā€™t even have to ask, he immediately brought me a bottle of water. Even if iDint like the apartments (which iDo) Iā€™d move here just for the customer service that Alvin provided. He needs a raise honestly, because itā€™s the little things that really captivates a customer like myself.

  • Review 58 (2019-04-19 - Rating: 5)

    My husband and I moved to Aleo about six months ago, the place itself and the management is absolutely beautiful! They are always trying to make these apartments better than they are which is great. A special thanks to MOSES! He was amazingly patient working on requests at our apartment, so helpful and always with a smile!We love Aleo and all it comes with!

  • Review 59 (2023-01-25 - Rating: 5)

    We recently moved to this community and the office staffs are very friendly. They answered all the queries and made ease for move in procedure. Thank you, DANTEIL The maintenance staff did the excellent work. THEY came on time and fixed the issue quickly. Thank you, DANTEIL I really appreciate it. The apartment is good and very clean.

  • Review 60 (2017-10-06 - Rating: 5)

    So I was in the process of moving from Orlando FL to Irving Texas because of a job. My wife sent me the information to this property and I did a little bit more research on the neighborhood. I got in contact with Dani Cooper and let me tell you. Mr Dani has made our move from Orlando to Irving so smoothly as possible. Iā€™m not going to lie I was a little bit worried because I was going off reviews and Picture only. Dani assured me that the apartment looked exactly the same.Dani kept in contact with me the entire time of the moving process. If he needed anything from my wife or me he would contact me via email or call. He made everything possible for the move. As soon as we arrived to the apartment we was greeted with open arms with much love. I would highly recommend talking to Dani Cooper if you plan on moving here. I will do a follow up review in 6 months and let yā€™all know how we love it.

  • Review 61 (2018-03-14 - Rating: 5)

    Iā€™ve always enjoyed living at Aleo! The complex is always neat & clean & the staff is extremely helpful & pleasant. The maintenance program is second to none & very prompt at getting things done. I love the renovations of the apartments with the marble counter tops & stainless steel appliances. I would recommend Aleo to anyone looking for a great place to stay!

  • Review 62 (2017-10-03 - Rating: 5)

    Ive lived at Aleo at North Glen just for few months now, but I love it here. Externally, location has been the biggest reason for me living here with everything close and all Highways close by. Internally, clean, everything update, and the Gym is fabulous! Actually I froze my gym membership as soon I saw the Gym here :) I love it! The staff here has also been very good about responding to any question and request that I may have. Currently, there has been a bit of transition and there are updates being made but I already can see the great results and in the end this place is going to stay very competitive in this area.

  • Review 63 (2023-04-27 - Rating: 5)

    I live almost 2 years at Cortland apartment. I really like environment and services and enjoy fun some areas like gym and nice pool. Also, my neighborhood is so nice guys. Im happy for choose until present ;).

  • Review 64 (2023-10-17 - Rating: 5)

    Mr. Jose Vargas makes Cortland MacArthur a great place to live! He is always available to help. Jose goes above and beyond to assist with any issue or repair. Mr. Jose Vargas is very professional and always provides outstanding customer service.

  • Review 65 (2023-05-21 - Rating: 5)

    Dantiel and Shelby were super helpful and accommodating during the move in/out process. The location of this apartment is ideal - there is a local masjid within walking distance! The gym amenities are great as well.

  • Review 66 (2017-03-13 - Rating: 5)

    Office staff was extremely friendly! I felt welcomed immediately upon entering the leasing office! The tour was great, any questions I had about the community were answered without hesitation, and Dani provided an amazing experience. I have decided to lease an apartment at this community and look forward to living at Aleo!

  • Review 67 (2023-08-09 - Rating: 5)

    Jennifer was great and very helpful. The whole movein process was great. All my questions were answered and she even helped me later with the web portal set up. Shelby the manager is also very good and accessible whenever. Whole staff is top notch. āœŒļøšŸ‘šŸ‘šŸ˜Š

  • Review 68 (2023-08-12 - Rating: 5)

    Even though we chose to rent somewhere else, Melanie was really professional and answered all of my questions, her knowledge of the property and her approach was very welcoming. She made my visit very comfortable!!!!!! Great Job young lady!!!!

  • Review 69 (2017-10-15 - Rating: 5)

    My husband and I have lived here for two short months and our experience has been great. The renovations are beautiful and the amenities are great and well taken care of. The staff is friendly and the managers are efficient, which is hard to find. Location is great with easy access to major highways, grocery stores, shopping, and dining. Lastly we love the diversity and community that Aleo provides.

  • Review 70 (2023-03-27 - Rating: 5)

    I toured today with Dom and he was absolutely amazing. When it comes to finding an apartment you want the person taking care of you to be very detailed and he was JUST THAT! And I mean down to the square footageā€¦ he knew all the floor plans sq ft off the top of head. I will be recommending him to my friends.Thanks Dom!

  • Review 71 (2024-05-01 - Rating: 5)

    Amazing installations and community.Our tour guide De-Andre was always very thoughtful and supportive with us and we are very happy living here!

  • Review 72 (2019-09-12 - Rating: 5)

    Super easy move in process. The leasing staff was helpful and knowledgeable. Since moving in, weve had no issues, and any small maintenance problems are fixed within a day. Good amenities and community events, good neighbors, and nice apartments. Highly recommend living here.

  • Review 73 (2023-09-08 - Rating: 5)

    Leo Saldivar is always really nice, professional, personable, and PROMPT. If I ever had a question or maintenance issue or whatever I needed he would always be on top of it immediately. I can say I am very happy living here.

  • Review 74 (2019-05-01 - Rating: 5)

    I have been resident here from March 2017 and when I moved here there was no gym or pool and like they promised they opened new pool and gym and both are amazing and super modern,all the amenities are amazing in leasing office. The staff are helpful other than 1 or 2 people.Danny is the best, very helpful and amazing person, very understanding and gets things done.I also have to mention Jamie the manager here is also helpful and she tries her best to address all the issues as we all know managers are hard to get on phone and they are always running around but she makes some time to reply emails or even talk to residents who call asking for her.Maintenance guys are top notch they fixed our issue in no time .thanks to everyone for making our stay delightful..

  • Review 75 (2024-09-19 - Rating: 5)

    Cortland MacArthur is a very friendly neighborhood.. Staff are very helpful and diligent.. maintenance of the premises is too clean..

  • Review 76 (2018-07-11 - Rating: 5)

    I love living at the Aleo. The office staff is awesome, Kendrick helps with all the resident events, Yardley and Carmen are also always right there to help resolve anything that crops up. Great apartment complex, super fun community, tons of fun residents and a wonderful staff. Love it! The new property manager Mary is making a huge difference. Gotta check it out!

  • Review 77 (2022-10-06 - Rating: 5)

    Came here and Jennifer was super helpful! I was looking to look into a house with a community that made me feel safe and made sure that everyone was heard and Jennifer made me feel that! She made sure to answer questions I had and this sold me ! Definitely a great place to move to if youā€™re thinking of relocating

  • Review 78 (2022-10-06 - Rating: 5)

    The staff (Ms Melanie) was super helpful with all of the questions I had. Im looking to move early next year and i Narrowed down my search to this community and another one. The community was beautiful and clean but the customer service here was ultimately what sold me. Im so excited to move somewhere that values resident experiences. If youā€™re looking to relocate to Irving, this place should definitely be on the top of your list.

  • Review 79 (2020-03-06 - Rating: 5)

    Absolutely love the place! Looking to move from Houston and came across this gem! A big thanks to Courtney who had amazing customer service! So friendly and made me feel at home! I can so see my summers by the pool, cooking out and I love the layouts of the apartments!! Open space, nice kitchen and ladies donā€™t get me started on the closet space!! Itā€™s just perfect!

  • Review 80 (2020-10-12 - Rating: 4)

    Iā€™ve been living at ALEO for over a year now! While the apartment itself wasnā€™t as clean as weā€™ve liked when we moved in, the service Iā€™ve been receiving is beyond exceptional. Especially Mikey Aguilar from the leasing office. He is always willing to answer any questions and help resolve any of our issues. Mikey puts in an effort to get to know his residents and is polite! 5 stars for Mikey!

  • Review 81 (2023-08-09 - Rating: 5)

    Words canā€™t explain how thankful I am for Alvin. Not only did he go above and beyond to make sure my unit was up to par. But he actually listened to me. And being in the US for only 2 years now, he made me feel welcomes and you can tell he genuinely cares to help people and point them in the right direction. Thank you again Alvin. You were immaculate.

  • Review 82 (2023-03-18 - Rating: 5)

    Ive been living here at Cortland MacArthur over 3 years .The maintenance team and consulting team are great and they really value your living experience. They have great customer service and shout out to Jennifer who always make sure my needs are met and resolved quickly!

  • Review 83 (2023-09-08 - Rating: 5)

    Huge Shout out to Roberto - he was exceptionally prompt and proficient in resolving the issues in my apartment, demonstrating professionalism and a strong commitment to ensuring resident satisfaction. I am thoroughly impressed with his service.

  • Review 84 (2020-04-28 - Rating: 5)

    This community is a gorgeous, well kept, and peaceful place to say the least. Everything was so beautiful that I felt like I was at a resort. There is 24-hour gym access modern renovations in every unit, and even luxury pool areas. Brett Griffith showed me around and he was sure to not only answer all of the questions that I had, but also made me feel right at home. I would highly recommend Aleo at North Glen!

  • Review 85 (2022-10-14 - Rating: 5)

    One of the best costumer service experiences I have had in a long time! Jennifer helped answer all the questions I had and made me feel comfortable looking into a new home for me and my family. Itā€™s not common to see such great costumer service in todays world but the staff here was amazing. Couldnā€™t have asked for a better experience with them. Thank you Jennifer for taking the time to care about what I was looking for!

  • Review 86 (2023-09-08 - Rating: 5)

    The service members are pretty helpful and kind. I personally had an amazing experience with Leo (he guided me through everything). The maintenance service is very efficient! Love the community!

  • Review 87 (2024-04-09 - Rating: 5)

    Wow beyond impressed with Jenniferā€™s service towards her clients very lovely young lady ! Looking forward to my move in date with her and love the pool canā€™t wait to splash in šŸ˜Š

  • Review 88 (2019-10-01 - Rating: 4)

    This is the start of our second year at Aleo. Weā€™ve honestly had a pretty good year with Aleo, but everyoneā€™s going to have their own experience based on their standards and likes/dislikes. Staff here are kind and try to be as helpful as possible. Thereā€™s only been one time that our account was overcharged when we resigned our lease, we called and they apologized and fixed it immediately-it was just a system mistake. Maintenance has always been very quick to respond. Weā€™ve had no true issues with our apartment itself, we love it. The only issues Iā€™ve found are pretty small in my opinion and those were that it took a long time for us to get our gate clickers(again such a small detail), we had to get the gate codes to the pedestrian gates by going into the office (think an email shouldā€™ve been sent to be more efficient-again a minor detail), and it can be difficult to get a hold of the office via email or phone at times. But, I think thereā€™s a certain expectation you should have when moving into an apartment community and so Iā€™ve personally enjoyed my experience at Aleo. Yes parking sucks and some families need to decrease their collection of cars if theyā€™re going to live in an apartment šŸ™ƒ but Iā€™m lucky to live in an area of the complex that has a decent selection of spots so itā€™s not too bad. Overall, come check it ouuuutttt.

  • Review 89 (2017-10-01 - Rating: 4)

    This is a great property! The location is great and not far from where I work and the things I like to do in my free time. The only reason I didnt give them a 5 star rating is because of the limited parking at the moment. I understand construction and upgrading the amenities but on the weekends it gets pretty ridiculous. Still a great place! I definitely recommend moving here. And the maintenance has been on point with time and effort so thats another good thing. Of course, Im only speaking on my personal experience living here.

  • Review 90 (2023-10-19 - Rating: 5)

    Great place to call home! From the moment I walked in, Melanie was a huge help and helped in many ways. She is very professional and caring to help in any way she can. Thanks for all your help Melanie and anyone would be lucky to work with you.

  • Review 91 (2019-02-20 - Rating: 5)

    Overall I had a really great experience touring and talking with the staff. I was greeted at the main office by Jessica. She was very friendly and explained the amenities and the parking situation to me. Brett took me on the tour and I got to see the exact floor plan I wanted. Really clean place and great workers!

  • Review 92 (2018-07-10 - Rating: 5)

    Just moved in and could not be happier!! Yardley was awesome throughout my entire move in process and the new manager, Mary, goes above and beyond to make sure youā€™re taken care of. The renovations are beautiful and the grounds are always so clean. I would recommend Aleo to anyone looking for a GREAT place to call home!Update: 4 months in and I still ABSOLUTELY LOVE my home and the entire office and service team. Go Cortland!

  • Review 93 (2023-08-13 - Rating: 5)

    Just applied for an apartment and everything went smoothly. Melanie from the leasing office was very helpful. She explained everything in detail and made the decision easy for me.Thank you Melanie!

  • Review 94 (2019-09-05 - Rating: 5)

    Jessica in the office is the BEST! She is such a sweetheart, always had a genuine smile on her face and willing to help! Ive seen her deal with *less pleasant* residents, ect. & even with them, she was still so kind and professional. Im loving the apartments so far (moved in a month ago) & having such sweet office staff makes it that much better! They are all wonderful, but Jessica goes above and beyond! She made our move-in day such a breeze and she was kind and professional!

  • Review 95 (2018-12-03 - Rating: 5)

    Fantastic apartments with good amenities and nice staff. But, it would be nice if all the hidden charges are explained to the tenants during the application process.If you are interested in these apartments, be aware that there is a mandatory Valet trash for which you have to pay $30. Also, be ready to pay upto 20 dollars for some other things (not including water) which they dont tell you when you sign your lease. Go through all the lease documents line by line before signing them.

  • Review 96 (2023-10-18 - Rating: 5)

    The Cortland team does a great job, from the maintenance crew to the front office, the staff is professional and friendly. I realy like the apartment complex.Id like to give a special thank you to Jose Vargas. Jose does a great job taking care of the community maintenance issues.

  • Review 97 (2023-08-09 - Rating: 5)

    I came in to tour this community as I am looking to relocate from Houston to Dallas, and I had the opportunity to meet Danteil and he gave me all the information that I need about the community and what I could expect during my living experience. I am pending some work confirmations but I am definitely looking to make this place my new home! Thanks Danteil!

  • Review 98 (2017-10-04 - Rating: 4)

    Aleo at North Glen is a great apartment complex with a lot of great restaurant and shopping areas close by to make things easy. I worked with Yardley in the leasing office and he was very helpful in explaining how the apartment I was looking at (1 bedroom 1bath) was newly renovated with stainless steel appliances and hardwood floors. Yardley was very prompt and helpful on move in day and getting everything set. It was much appreciated after dealing with my old apartment complex. My only reason for not giving the full 5 stars is the limited parking due to some construction and car ports. Overall, I would recommend this complex for anyone who is looking to move to the Irving area and go through Yardley!

  • Review 99 (2019-06-28 - Rating: 5)

    I renewed my lease at Aleo at North Glen recently.for the past one year and after i moved to the new apartment.Roberto Martinez and Jose Vargas , both these guys have been phenomenal in fixing any thing and everything if need be. Roberto and Jose are very friendly and both of them go above and beyond to make sure the problem is fixed . both of them are very experienced and good People. Thank you both of them.

  • Review 100 (2020-02-10 - Rating: 5)

    I absolutely love Aleo! My girlfriend and I just recently decided to relocate and decided to check out Aleo. We toured with Brett and he was beyond helpful! Answered all questions that we had and even went over some of their luxury amenities that they offer. While on tour we got to see him interact with other residents and experience the relationship they have with the community. Truly made us feel like we were at home and weā€™re going to be taken care of!We also got to ride around in a safari like golf cart, which was pretty cool I might say.

  • Review 101 (2018-06-08 - Rating: 5)

    I love living here! Just moved in a couple weeks ago and the process was so easy and convenient! Itati Martinez is so sweet! She went over and above for me and I LOVE my apartment!! I love how close I am to 635! It makes my drive to Dallas so incredibly easy!! So happy to be herein

  • Review 102 (2020-06-03 - Rating: 4)

    This is an update to my original review. Aleo did right their wrongs with my concerns so Iā€™m adjusting my rating from a 1 to 4. I can appreciate and acknowledge the improvements when made. They reached out to me immediately, heard my complaints, and made the necessary adjustments to keep their resident of 7 years (which is a considerable amount of time for apartment living) satisfied. I appreciate the constant communication to keep me informed. Itā€™s not always about how perfect you are, itā€™s also about how mistakes are corrected. So I thank them for their efforts to keep me as a resident.Iā€™ve been a resident of this complex for 7 years. The experience has declined since Cortland has taken over. Typically when itā€™s time to renew the lease, if you renew at least a year term, the rent remains the same. Well this year, it increased $206 with no advanced notice, due to the market value (according to them - Iā€™m not sure if I believe that) They require a 60 day cancellation, which I do not think is sufficient amount of time to plan a move of your home. It takes time to find a new place to stay, pack your apartment and hire movers. I believe this type of increase should require notification prior to lease renewal. If this isnā€™t possible, apply to new potential residents who are aware of what theyā€™re walking into, and apply some type of step/incremental increase to an existing resident where the rent gradually increases. Itā€™s not mandatory for a complex to meet market value immediately. There should be some common courtesy to existing residents who have resided here for as many years as I have. Iā€™m interested to know what qualifies a complex to meet market value. Besides the renovations that occurred, which also resulted in an increase of rent, we still experience water standing in the walkway (ankle high), dog poo in different areas not reserved for it, dirty walkways, spider webs in the corner of the doors and on the outside paneling, every new appliance part of the renovation has been replaced from breaking down, then they have the nerve to charge a separate trash pick up fee in addition to the valet trash fee, which also increased even though they only allow one trash bag out at a time. Oh and by the way, the water gets turned off for HOURS at least twice a month. Does this sound like market value material to you???

  • Review 103 (2019-06-15 - Rating: 4)

    We moved into these apartments in January and love the apartment itself, itā€™s very quiet-everyone minds their own business- which we love.My only complaint is the parking- ITS TERRIBLE. Itā€™s impossible to get a parking spot after 6pm - forcing people to pay for covered parking thatā€™s too high or people park in the fire lanes/handicap spots.There should be more open parking for everyone.But like i said the apartments are great, just a bad parking situation; itā€™s too packed.

  • Review 104 (2023-01-26 - Rating: 5)

    Its been Five months and everything is going smooth the maintenance team is super quick and all our management team are great. Melanie was our leasing and she was always super helpful.

  • Review 105 (2017-04-02 - Rating: 4)

    Moved in couple of weeks ago. We just loved the apartment specifically the island kitchen and the stand in shower. USB plug ports and great lighting. We just moved to Dallas and call it beginners luck, we won an Amazon Echo in the spin wheel challenge for new residents at front office. The move in process was super easy as well. Couldnt be better. The flip side is the construction work going on but it never really played any spoilsport till now. Thanks to my friend who made the recommendation.

  • Review 106 (2018-07-09 - Rating: 5)

    I knew this would be a great place to stay from the moment I stepped into the office. I was greeted by Itati and she made me feel so comfortable the entire process. I never felt like just another tenant, and after being here for a few months, that opinion has not changed. I know that I can count on the staff to answer any questions that arise or solve any problem that may present itself. I would definitely recommend Aleo!

  • Review 107 (2018-11-14 - Rating: 5)

    I initially toured this complex with Yael as my guide and I could not have felt more at home. She was very friendly as well as capable of answering all of my questions to the best of her ability. Since moving in, I complained about maintenance issues with her and she has always been able to make sure my needs were heard and taken care of. She has truly helped make my living experience at Aleo a good one!

  • Review 108 (2018-05-08 - Rating: 4)

    UPDATED REVIEW:It has been one year now since I moved here and my lease expires next week. I will not be renewing but this should not deter prospective tenants. This is still a very good community! HOWEVER, during my year here, these are some problems that popped up for me: 1.) This community is too close to the interstate. The traffic is always there and always roaring. I could hear it through my windows and especially outside in the mornings and evenings. It doesnt exactly make for a peaceful atmosphere. 2.) Youre basically forced into purchasing a covered parking space. This isnt due to lack of spaces, but the fact that around 80% of the spaces are covered. This has left a scarce number of uncovered spaces for those who dont want to pay the $45 monthly fee for covered parking. You could still probably get away with not paying, but prepared to hunt for spots and park far away from your unit. 3.) Horrible trashy neighbors. This community looks so nice on the inside and out that I could hardly believe who I was living with. Cigarette butts and dog urine in the hallways, piles of dog feces in the bushes directly in front of my patio, obnoxiously loud talking/screaming from adults and children, dogs that barked and barked and barked and barked, etc. I must also point out that I did spot a roach or two which I suspect were attracted by the neighbors I shared a wall with. I know awful neighbors are not necessarily the landlords fault but just be wary of this. 4.) Too expensive. $1082 is what I paid per month for a 1 bedroom, 650 sq ft unit. After water, trash, and parking, that jumped to $1200. If I renewed my lease, that would have jumped to about $1270. Calm down, Cortland. These units are nice, but not THAT nice. Im moving right down the street to another Valley Ranch complex and will save about $2000 next year.ORIGINAL REVIEW:One word: GREAT! I moved in May 8th after signing a 12-month lease. Immediate pros: Due to a promotion being ran at the time, the deposit + all fees came out to $99. Yeah, thats it. ALSO, May rent was free. That saved me a pro-rated amount of $850. Thats just nuts! Apartment pros: My unit was newly renovated and features plank-wood floors, beautiful granite counter-tops in the kitchen and bathroom, and all stainless steel appliances. These units are VERY nice. Speaking of renovations, the exteriors of all buildings are being completely updated and they look awesome! After the buildings are updated, theyll be redoing all of the landscaping too! Overall cons: Not a lot! The complexs valet trash service picks up your garbage right from your door 5 times a week which is great, but sometimes they dont come by... cant really blame the complex though since this is a third-party service. Also, construction is noisy! But I can certainly deal with that since the complex is being improved so much. Final thoughts: Ive only been here about 3 weeks, but its been an A+ experience so far. If that changes, Ill be sure to update this review!

  • Review 109 (2023-07-13 - Rating: 5)

    The clubhouse is awesome, super clean. The staff and team are friendly. Shelby helped us out with quick and easy reservation. Nice to be part of the Cortland family.

  • Review 110 (2018-05-24 - Rating: 5)

    Great looking place! Maintenance was fast and is always reliable. My man Martin Martinez is incredible. He came in and fixed everything we asked him to on the spot. Only took a few minutes to grab parts. And was always funny, polite, and professional. Truly one of the most impressive employees on the lot.

  • Review 111 (2023-02-20 - Rating: 5)

    Stayed here for 3+ years and didnā€™t have any issues at all. Quick maintenance staff, great gym, and great living space overall! The staff is also kind and helpful as well.

  • Review 112 (2020-06-23 - Rating: 5)

    Pre leasing Experience - Aleo has an amazing staff! Special shout out to Julia my leasing agent- She was fantastic, and worked with everything I needed. They are really one of the best managements I have ever come across. Thank you for everything

  • Review 113 (2016-03-24 - Rating: 5)

    The new management completely changed everything. I had issues with the previous management with work orders not being completed in a timely manner and other communication issues. I had to move out (for work reasons) before my lease was up and the new management was super helpful throughout the entire process.The only issue I have with these apartments is parking....its a big issue!! If you are a resident then a covered parking spot is a must. You pretty much cant invite anyone to come over after 8pm during the weekends (sometimes even the weekdays) because they wont find a spot. That was pretty much my only issue.

  • Review 114 (2019-09-10 - Rating: 5)

    My experience with Cortland at Aleo has been nothing short of amazing! The staff is very friendly and Brett in the leasing office has been incredibly helpful with the touring and application process. The rest of the staff as well has been really great, if you are looking for a place to live, I would highly recommend this place!

  • Review 115 (2020-02-25 - Rating: 5)

    Beautiful property. Wonderful, quick, and helpful staff. I love how ALEO goes to such great lengths with assisting residents like myself. Id like to specifically highlight Mariya W. for always being very prompt and an attentive listener when it came to my needs and concerns. I highly recommend this property and their amenities!

  • Review 116 (2017-10-03 - Rating: 5)

    I had the pleasure of dealing with Mike, lead maintenance, when there was a leak in the building above me leaving mold on the ceiling and then again when my daughters bedroom door would not open up from the outside when closed. He was so efficient and quick to repair. Really appreciate the sense of urgency shown! He was so polite and patient.

  • Review 117 (2019-09-10 - Rating: 5)

    I moved to Texas without seeing my apartment, knowing the exact location or being too familiar with the neighborhood. The staff in the office and the maintenance team have been phenomenal since day one and made me feel 100% comfortable in a new home and environment. Lexie and Brett have always gone out of their way to help me with anything and always love on my dog! THANK YOU FOR EVERYTHING YOU DO!

  • Review 118 (2023-01-08 - Rating: 5)

    Excellent stay as my first stay in USA, everything is very good maintenance is very good within 1 day any issue will be fixed. Staff is supportive.. Melanie,Shelby excellent..would highly recommend to stay here.

  • Review 119 (2018-11-15 - Rating: 5)

    Great location to shopping and restaurants. I looked at a beautiful apartment for my sister. The manager even came over to say hi. I was really impressed and my sister has chosen Aleo as her new home me so happy m sure to visit soon. Thanks to the great team for their kindness!

  • Review 120 (2022-02-22 - Rating: 4)

    I lived in this community for 15 months. Id like to highlight that the current Leasing Mgr, Julia as true assest to this property! The downs for me was the parking changes while I was there and 3 of my guests were towed. Also my unit had a lot of pipe issues, there are neighbors walking in the drive routes at night, and lack of gate codes updates. The ups was the unit style, community location, and service team coming to fix things as needed.

  • Review 121 (2017-03-13 - Rating: 5)

    From my first time seeing these apartments right through to move in, I was in love. I feel safe and enjoy the area, the landscape,I have awesome neighbors and especially the people that work in the office, they are always ready to help. I enjoy living on this property more than any other property that i have lived. When I pull onto the property, I know Im at home.

  • Review 122 (2019-09-12 - Rating: 5)

    I have recently moved (3 months back) into Aleo at North Glen and during my moving Brett Griffith the leasing agent has helped me in finding a suitable Apt for me with in my budget/requirements on top of it he was very friendly and informative at the same time.The community is very well maintained by the maintainence team, any issues which are been reported to the maintainence team are been addressed at the earliest, usually there are less issues that would be reported to them.Im enjoying my stay at Aleo at North Glen and I could recommend this community to others.This community is close to all Major Supermarkets, Shopping stores, Groceries, Gas stations and Food courts.

  • Review 123 (2019-09-12 - Rating: 5)

    Natalie G. has been beyond wonderful since day 1! She helped us get the perfect apartment while we were still living in VA and has been kind and accommodating ever since. She goes above and beyond for our community and is always smiling when I go into the office. I am happy to call her a friend.

  • Review 124 (2023-10-18 - Rating: 5)

    I am in Apt 3099. I like the work for Josa Vargas. He respond immediately also his behaviour very polite. Everytime he finished tasks quickly and did great Job!

  • Review 125 (2023-03-27 - Rating: 5)

    Great property management and team assistance, great community in general would most definitely recommend if you want a new place to stay . Ask for Jennifer for any of your leasing needs sheā€™s awesome and made everything fast and simple

  • Review 126 (2018-07-13 - Rating: 5)

    It has been more than 3 years since we decided to move out apartment complexes and started single family house rental, therefore we kind of forget how easy (or occasionally difficult) to live in apartment. However this time our rental house had major water leak so the landlord decided to shut off the water supply entirely that forced us to stay out. After 4 days at hotel, we concluded its not going to work with us and 2 year old toddler and a small dog, we started looking for an apartment. Due to health constraint we need minimal carpet coverage, which is very difficult to find, adding more stress on top of handicap accessible and immediately available to move in on a short term lease.ALEO made this easy. By pure luck we heard about ALEO and my wife made the phone call. Andrea kindly helped us check and quickly provided a potentially viable solution: 1st floor 1-bedroom apartment with carpet only in the bedroom. We checked it out, definitely works for us (frankly speaking this was the only viable option we had after visiting quite a few apartment complexes). Andrea was very kind and made application process quick and easy. In about an hour we completed the application on site and received the key to move in immediately (Thank God dont have to go back to the hotel room and start cooking home made food to feed the little ones), during which she found ways to keep our 2 years old entertained so easy for us to work on the application, gave everyone of us a very happy few hours during this stressful period of life.After moving, found ALEO even better than expected, very clean community, a lot of friendly neighbors, just upgraded business office? (looks new and fancy to me) and a beautiful swimming pool, the little one loved it. Also all of the staff here are kind and patient, taking their time to listen to me and help solve my minor problems with the apartment. Andrea, Alex, and a lot of others. Also ALEO seems pretty tech savvy, a lot of tasks can be done online or through App, no need to go through lengthly paperwork which I hate.Most of the personal belongings are coming later this week, so fingers crossed. Definitely so far so great! Thanks to ALEO, thanks to Andrea and everyone else here! Just getting out of a very unpleasant rental experience with single family house, I think we will enjoy our short time here at ALEO.An update, yesterday Mr Martin Martinez kindly delivered the garage control, just in time for the furniture to arrive, and helped us fix the dryer ventilation issue. Very courteous and on top of the tasks. Highly recommended.

  • Review 127 (2017-03-01 - Rating: 5)

    If I wouldve went off reviews I would not have signed my lease with Aleo but my experience has been GREAT. First off the staff is VERY friendly and RJ is the best. RJ worked every deal to get me the exact unit I wanted and he was very clear and upfront with me during the process. Understandably the complex is a little messy because of the construction but once everything is finished Aleo will be a beautiful apartment complex that Im happy to call home.

  • Review 128 (2019-09-12 - Rating: 5)

    Will be new to the area and decided to stop here as it is close to my job. As i entered the whole staff was warm and welcoming. I toured with Mariya and she was super friendly and very informative. All of the homes look brand new! I definitely recommend stopping by.

  • Review 129 (2023-10-17 - Rating: 5)

    Its been 13yrs living in this community and I believe this is one of the best maintenance team Jose Vargas is very professional, honest and He always go an extra mile to resolve any problem. Im glad hes still here after all this time.

  • Review 130 (2021-05-19 - Rating: 5)

    I had a tour with Adony and it was great. He was very thorough and answered all the questions I had. His energy was AMAZING! If you can schedule with your tour with him, do it! He was very informative and went into great detail about the complex. The complex was very clean and looked great.

  • Review 131 (2019-03-17 - Rating: 5)

    I was randomly reading the reviews and reading those I was forced to put down my views. Been staying here from past 3.5 months, never faced any issues. Probably itā€™s too early to comment but itā€™s based on the experience so far. I read people complaining about neighbors, pet owners, and what not. Let me say out at front, these issues are so circumstantial. Aleo as a matter of fact is kinda divided in 3 different portions, 2 of them falls on one side and the 3rd portion falls on the other side of North Glen Drive. Each portion has its pros and cons (I mean really which community wouldnā€™t). What I felt best was people working at the leasing office. I have recently moved from India and all the formalities were done online. The people at leasing office made the whole move in process so streamline and easy I was totally amazed. All I did was got down at the DFW airport, came to leasing office and collected my apartment keys. They knew I was just touching down the US soil for the 1st time and this was a very big move, culturally, mentally and physically. They even left a welcome present at the apartment for me. My past 3.5 months experiences have been great. They have great club house and gymnasium. I have visited friends residing at other communities but would still keep Aleo at the top, be it the fact that itā€™s well lit at night, space for cross vantilation, the ambiance and close proximity to the market place. For few apartments that are facing the freeway (my apartment unit is one of them) noices from the automobiles may be a concern but personally I have never been bothered by that. Fortunately my apartment unit doesnā€™t have any pet owner issues or the noisy neighbors issue. They have recently renovated (before I moved) so apartments are like new. Love the landscapes and the amount of care taken to keep the community clean and beautiful. Monthly events are organized at the leasing office where residents are offered free meals (pizza, donuts etcetra etcetra) and drinks (alcoholic/non alcoholic). Yoga is organized on Thursdays in the fitness center and fitness boot camp on the Saturdays. Aleo has its own running and walking clubs where residents enjoy outdoor time together. We residents also have elevate fitness club. I agree parking could sometimes be an issues, to save the hassle I suggest is taking paid parking spot (again, thankfully my apartment unit has ample covered (both garages and car port) and uncovered parking space. Guess what I am trying to tell is I love Aleo and would strongly recommend it. There could be many issues people might have faced but fortunately I have so far not faced anything as such.Cheers!!