Cortland Copper Springs
Located in Houston, Texas
Address: 13333 West Rd, Houston, TX 77041, United States
Phone: +1 346-258-5665
Rating: 4.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-09 - Rating: 4)
I enjoy my apartment although not the parking. If you get off past 7 you will have to walk past several buildings to get to yours or if you come home late from a night out there is no parking. You will be forced to park in a reserved spot if one is even available. I should not have to rent a reserved spot just to have one at the end of the day when I already pay rent here. Many of the cars don’t live here or have been abandoned. The same blue vehicle has not moved in front of my building since I moved in almost 2 years ago which I have already reported long time ago. -
Review 2 (2025-02-14 - Rating: 5)
Moved in here about 2 weeks ago and I love the place! Heather is super patient and allowed me to take my time with picking a unit that best fit my needs. I needed a place ASAP and Heather and her team did an excellent job ensuring I could quickly sign my lease and get set up. Would highly recommend Copper Springs if you are looking for a quiet and family-friendly place with excellent customer service. -
Review 3 (2025-02-13 - Rating: 5)
I have lived in several apartments and Cortland Copper Springs is the best by far. It is clean and well kept. The customer service is outstanding. I love that it located close to 290 and Beltway 8. -
Review 4 (2025-02-12 - Rating: 5)
Wonderful community with a lot of shopping stores and grocery stores and hospitals close. The way the staff is so responsive and communicate everything efficient with all residents is much appreciated. Shout out to brookelyn for always going above and beyond! -
Review 5 (2025-02-11 - Rating: 5)
The staff is awesome and I love my apartment and neighbors. My maintenance items are usually taken care of within a day. I like the fact location because it is close to 290 and the Beltway. -
Review 6 (2025-02-13 - Rating: 5)
I absolutely love this property! It is so close to 290 and the beltway which creates easy access to and from work and my kids school it super close to the property! Working here is such a blessing as well! -
Review 7 (2025-02-13 - Rating: 5)
I couldn’t have found a more perfect place for my family and I than cortland copper springs! Brookelyn is seriously so sweet and always goes above and beyond for her residents. Very convenient location to everything as well. -
Review 8 (2025-02-07 - Rating: 5)
I have lived at Cortland Copper Springs for almost 2 years. The staff is fantastic and very personable. I would highly recommend this place to anyone looking for an apartment. -
Review 9 (2025-01-16 - Rating: 4)
I have been living here for almost two years, i will say i love it but the parking lately has been soo baddd, i had to park at the front of the complex and walk all the way to the other side, i might look into getting a garage reservation but other than that i’ve had no issues! -
Review 10 (2024-07-15 - Rating: 5)
I have been living here for more than a year and Ive had a great living experience so far. The staff; from the leasing office to maintenance people are very friendly, helpful and attentive. I have lived in many apartment complexes before and this one has to be the best one so far. Also property is always clean and well-maintained!. -
Review 11 (2024-07-06 - Rating: 5)
I recently completed a 15-month lease here and my experience was nothing short of perfect. The apartment itself was immaculate and met all my needs. It was well-maintained, comfortable, and offered all the amenities I required for a pleasant living experience.I also want to highlight the exceptional service provided by the leasing agent, Kelvin. From the moment I first toured the complex to the day I moved out, Kelvin was professional, responsive, and always willing to go the extra mile to ensure my satisfaction.I highly recommend this complex to anyone looking for a great place to live. Thank you, Kelvin, for making my stay so enjoyable! -
Review 12 (2023-05-16 - Rating: 5)
As a resident of Copperspring apartments since 2017, I can confidently say that this is one of the best apartment complexes I have ever lived in. The standout feature of this complex is undoubtedly the exceptional maintenance team. They are highly skilled, prompt and efficient in handling all maintenance requests. The teams commitment to ensuring that everything is in good working order is truly remarkable.Another impressive aspect of living at Copperspring is the staff. I have had the pleasure of interacting with Mirna Z, Rosa, and Kevin, and I must say that they are all outstanding individuals. They are always available and willing to assist residents with whatever needs they may have. Their dedication to providing exceptional customer service is truly commendable.The amenities at Copperspring are also fantastic. The complex offers a wide range of amenities, including a well-maintained swimming pool, a fitness center, and a clubhouse. The grounds are meticulously landscaped, providing residents with a serene environment that is perfect for relaxing after a long day.Overall, I highly recommend Copperspring apartments to anyone looking for a great place to call home. The exceptional maintenance team, helpful staff, and fantastic amenities make this complex an excellent choice for anyone seeking a comfortable and enjoyable living experience. If youre looking for a new place to live, Copperspring is definitely worth considering. -
Review 13 (2025-02-11 - Rating: 5)
We have visited our daughter several times at Cortland copper springs. We have found it to be a very nice community to live at. The staff is very nice and helpful. -
Review 14 (2024-01-18 - Rating: 5)
We have lived at this community for 3 months. From the first tour Kevin was very polite and knowledgeable. I love the parcel locker and the valet trash service. Not having overfilled dumpsters and trash everywhere really keeps the grounds looking nice. Our unit is modern and spacious with lots of upgrades and the patio is HUGE, we love all the closet space. Our neighbors are quiet and friendly. We have had maintenance out a few times and they have responded quickly. The office send out text messages with resident events or general info and I appreciate the communication also they offer online payment and to report maintenance requests. The location is very convenient to 290 while omitting the freeway noise and there is even a walking gate to Starbucks. The grounds are well kept and we cant wait to use the pool once it is warmer outside. We are overall very pleased we chose this community to call home. -
Review 15 (2024-12-16 - Rating: 5)
I would like to compliment Courtland copper springs staff, a special thank you to Kevin LaFreniere. I appreciated his professionalism and demeanor. Excellent asset to Courtland copper springs business. -
Review 16 (2024-07-13 - Rating: 5)
This place is all together lovely! The staff is excellent and reliable . Timothy Carter provided with excellent service, a smile on his face and really made us feel welcome. He is tenacious and patient as he worked with us to help us realize this is where we needed to be! He was immovable in confidence and it caused us to feel secure that we made the right decision! We look forward to a great time here and couldn’t be more happier to have Timothy Carter as someone we can trust ! -
Review 17 (2024-07-06 - Rating: 5)
Going on 5 years of living here and when I moved here the first thing I noticed was that the maintenance people have always been good about maintenance requests and it usually takes them only a day or two to get things done!! which has been something I have always loved, because my previous apartment complex was terrible with maintenance! The leasing team is amazing, but I have to say Kevin and Sonya are my favorites!!! 😁 -
Review 18 (2024-05-15 - Rating: 5)
Love all the staff, the maintenance team is always so fast and kind. The layout of the apartments are beautiful. I always get compliments from all my visitors. The complex is very clean and the pool as well. Love the gym also! -
Review 19 (2024-03-07 - Rating: 5)
I was a previous tenant here and although I was only able to live here a few months, my experience has been nothing but amazing. Heather B. and Sonya were super helpful and kind from the beginning and so is the rest of the staff. The 2 bedroom and 2 bath are very spacious. The complex is overall quiet and clean which is important. If you need a place to stay, I definitely recommend choosing Cortland Copper Springs. -
Review 20 (2024-07-06 - Rating: 5)
I have lived at Cortland Copper Springs for almost 5 years and have loved every minute of it! The front office team goes above and beyond with everything they do! The maintenance team is so awesome when it comes to the work requests! A bonus to all the awesomeness you feel like you live in California! This is the place to live!!! 😍 -
Review 21 (2024-11-21 - Rating: 5)
Great property, perfect location & friendly staff! Heather, Sonya & Kevin have been wonderful. Maintenance is quick to respond. -
Review 22 (2024-11-21 - Rating: 5)
Love it here! The gym is awesome, it has everything I need! Sonya & Heather are very helpful and friendly! -
Review 23 (2024-01-17 - Rating: 5)
Loved the property! Has a huge gym and the staff was great. Sonya gave me the tour of the property and the apartment and she was amazing!! You can tell she really cares! I will definitely be leasing when my other lease is up. -
Review 24 (2023-08-09 - Rating: 5)
We moved in a couple months ago and we have been loving it, yes there have been a few people who are too loud at the pool at night but it’s easy to deal with and the office promptly took care of it. Jake our leasing agent was amazing, and the rest of the office as well are super super nice. Whenever I called they answer and try to help me with any questions or concerns I have. The amenities are nice, the gym is always clean (and they have cute little water bottles in the fridge for you), the pool is nice and clean as well and I haven’t used the game/community center but I can tell other people enjoy it all the time. I Can tell they care about their residents and I really appreciate it, like today they had a cute little event for their residents. Thank you Cortland copper springs I truly appreciate it. -
Review 25 (2024-02-27 - Rating: 5)
We lived here for two years and really enjoyed it. The staff has always been super helpful, punctual and kind, and the apartment quality is great. Big fan of the dimmable backlighting in the kitchen and the modern thermostat. Taking our doggo for a walk along the pathways was so pleasant too! Thank you for being a home to us! -
Review 26 (2023-11-07 - Rating: 4)
I’ve been here 3 weeks and so far so good. The reason I’m leaving this review is because of the manager Heather! She’s been great since I’ve viewed the complex. Kept in touch my entire move. Yesterday USPS delivered my package to the wrong locker parcel. Heather found my package immediately upon reaching out. She didn’t have to do that but, I’m glad she did. I also feel safe in this neighborhood. Not too much going on pretty quiet. Only complaint I have is sometimes I have to park far from my building if I come home after 7pm. And having carpet in the dining room / trash can area is kind of awkward. Which are minor issues. -
Review 27 (2023-12-27 - Rating: 5)
Beautiful floor plans and interior! a big thanks to Heather for helping out with our tour and lease. I definitely recommend checking them out you will enjoy the nice and friendly environment and staff. I wish I was able to stay in my lease but unfortunately a family emergency occurred. I appreciate Cortlands awesome flexibility and Heather amazing help, I hope to be back! -
Review 28 (2023-08-07 - Rating: 5)
I just moved in and am already loving the campus/unit along with the customer service we have received. Our leasing agent, Jake, has been great!! He has helped us out with everything. Even offering us waters on move in day and helped us find the best routes to our unit. He has a great attitude! Love it here already and am looking forward to my time living here :) -
Review 29 (2024-07-01 - Rating: 5)
Amazing people to work with, they are quick with their parcel pending delivery and I love using an app instead of a pin to open gate (even though it sometimes logs me out). The security and maintenance people are very friendly and helpful. -
Review 30 (2024-07-01 - Rating: 5)
We have lived and leased apartments here for two years. The staff is responsive, and helpful. Good parking, clean grounds, awesome pool. Updated apartments. -
Review 31 (2023-04-05 - Rating: 5)
Candice_B510Resident • 2021 - 20234/5/2023Loved my unit and the staff is great!Sadly I’m moving out this month as life changes have occurred. However I do want to say I really enjoyed the time we lived here! We loved it so much we actually did two lease terms here! The property is well kept up, the pool area is gorgeous and relaxing. In the almost 2 1/2 years we’ve lived here we have always had great neighbors and everyone is so nice. Maintemce is awesome, I put in a request and typically they’re out same day or next and they’re all so sweet! The office staff has always been very kind and extremely helpful anytime I’ve reached out. Manager Heather is awesome and so friendly and helpful. Have to give a shout-out to Kevin as well as he’s always been super helpful also. The staff is fantastic about sending our emails and texts anytime they have to shut off water for some reason or sending out friendly reminders. I personally love the food truck reminders lol ! We will definitely miss living here! -
Review 32 (2023-12-08 - Rating: 5)
Heather Was very professional and was able to help me with finding an apartment when I was in a Jam. Kevin made me feel very comfortable an always took care of any request I might have had. Sonya is a Great property manager the pool and property is always clean an safe an that is important to me. I would highly recommend Cortland Copper Springs Apartments if you want quick access to HWY 290. -
Review 33 (2023-10-18 - Rating: 5)
Been living here for the last two years now. Nice apartments, very quiet, people are friendly. Good community and front office management are very nice along with maintenance. They help you out when you’re in a jam. Trust me, I know first hand. Come check them out. -
Review 34 (2023-04-07 - Rating: 5)
This is the absolute best apartment community Ive ever lived in and Im 43 years old!!!! Heather, Kevin, Sonya, and the entire staff are the best, they truly care and are very compassionate of residents. Maintainenance is the best as well they respond to service requests within 24 hours or less. I am so happy and blessed to be a resident here, with such awesome office staff. I truly appreciate you guys for going above and beyond!!!!! The complex always looks nice, and maintenence does ground walks daily to keep the property looking nice. You will love it here, I know I do!!!! -
Review 35 (2024-07-01 - Rating: 5)
Super awesome place!! Lived there last year, and the maintenance guys were great, the lady at the front desk was super sweet and friendly, pools are clean, and love the many grill stations and dog park! -
Review 36 (2023-04-06 - Rating: 5)
Cortland Copper Springs has been such a great place to live that we renewed our lease. They have a very friendly and accommodating staff that help us whenever we need anything. Even in the middle of the night when our door lock wasn’t working. We are very grateful to have such a friendly community that also holds small events at the front office during the holidays. Great work, Cortland! -
Review 37 (2020-01-30 - Rating: 5)
This is Ashley but I’m using my husbands account to write this amazing review on Rosa and the rest of the staff!!! We love staying here and everyone from the leasing office to the maintenance crew are the sweetest. Anything me and my family need it gets done! And everyone in the office are so welcoming. I usually go to Rosa to help me out with things but when she’s not available everyone else from Melany to the Property Manager are so great to work with. I love these apartments and the staff. I would highly recommend this beautiful community to anyone for a new home. Oh and the management company Cortland is great too!! ♥️ -
Review 38 (2023-06-13 - Rating: 5)
I’ve lived here in my first apartment for 2 months now and couldn’t be happier. I’ve researched every apartment in Houston/Katy before deciding on this complex and would definitely recommend. I do not have any issues with bugs or parking, needed maintenance once and they were very quick. 10/10! -
Review 39 (2024-07-01 - Rating: 5)
Amazing apartments! Very flexible and helpful in every way. Their staff is helpful and when I put in a work order to fix a couple things, They had it done in two hours!! -
Review 40 (2023-01-25 - Rating: 5)
Best place to live in Houston! Management are true professionals and the maintenance team is spectacular. Lived there for 2 years and not once did a maintenance request go past 24 hours! The gym is well kept smelling nice and fresh and the pool is amazing. Great place for children. Very safe with good security. Also, the grounds crew keeps the area clean and free of any debri. -
Review 41 (2021-04-21 - Rating: 5)
It’s crazy to say that I just moved here not too long ago and I remember saying to myself, I want to renew my lease already. It’s such a safe, clean, welcoming community/environment to stay in. The area is so convenient!! It’s right next to the highway and even better, NEXT DOOR to Starbucks. I enjoy my morning strolls to get coffee. The neighbors are great, everyone also get their daily steps in around the apartment complex. Not to mention, the staff and maintenance team are always ON IT. At times, the staff do get busy but manages it well. Especially, Kevin. Kevin LaFreniere was very professional and helpful. He is very detailed and cares about tenants. We also get notifications for scheduled Food Truck Days. I appreciate how much the staff puts in to make it our own little community and shows how much they care. It’s truly refreshing! -
Review 42 (2022-11-16 - Rating: 5)
Best apartment complex I have ever lived at! I feel completely safe. Maintenance are always on top of it!! As soon as I have a service request they’re at my door within the next hour! Super efficient! The management team are awesome! They’ve always been super understanding. They always respond within a timely manner! Been here 6 months and I haven’t had any issues! Great place to live! And right off 290! -
Review 43 (2024-07-01 - Rating: 5)
My experience at Cortland copper springs was awesome. I love the hangout area with the pools and grill. The have the best management team ever -
Review 44 (2020-09-11 - Rating: 5)
My time here has been great. The apartment grounds here are very clean, maintenance workers are efficient, nice & professional. If there are problems here the office works with if you communicate with them. Their communication is great they have a daily letter that goes out and let you know whatsgoing on in the community & the tenants can communicate as well daily. They also have great activities. This was the right decision for me on moving here. -
Review 45 (2023-03-04 - Rating: 5)
Moving in here? Here is a honest review of everything.I was driving by on west road and I was fascinated by the complex on how clean and luxurious it looked.Came in the office and told Natalia that I did NOT have an appoinment and she was really professional to say she was working with a custumer and will take care of me afterwards.I told them what my needs were and they were really knowleageable to help me out. Started the application process and during the process she followed up properly. And when I moved in everything was smooth and easy.The gym and all the amenities are really nice. Would be nice that the billard table was open 24/7.The service team is awesome, they work on a timely manner and they have etiquette. They do NOT leave a mess on anything. They are so professional.They are so communicative when performing any jobs over the community etc etc.100/100 -
Review 46 (2024-07-01 - Rating: 5)
It’s my first time in an apartment, and with the exception of the AC being a little weak at times, I have no real complaints. Awesome amenities though, the pool and gym are nice. -
Review 47 (2019-10-15 - Rating: 5)
I have lived in Copper Spring for two years, and the overall experience is very good.Pros: The staffs are nice and easy to deal with. Rose is extremely friendly, and she remembers everybodys name.Maintenance guys are diligent and usually fix the issue next day.The location is next to 290, very easy to access.The move out process was easy, and I am supposed the full deposit back.Cons: rent goes up every year. But I think the price is in line with the market.My car window got broken into last year.I moved out 45 days ago, but I have not received the deposit back. -
Review 48 (2020-10-06 - Rating: 5)
Been here more than 15 months, renewed my lease in July and live living here. Maintenance and staff in the off are all great. Manager Rosa in the leasing office is fabulous and a great person who has been there for us through it all. Any questions or concerns she has made the time and effort to give it guide us to the answer or help we have needed. Apartment complex is amazing. Dog park for all the fur babies, the pool has always been an all summer getaway. Especially having barbque pits near by. -
Review 49 (2020-03-06 - Rating: 5)
I lived here for 2 years. Management team do their best to make everyone happy. I had few issues and they always offered reasonable solutions.The apartments are very nice and clean. Maintenance team is quick, efficient and friendly.If anyone is looking to move in here I advise them to stay away from the apartments on the highway side because it gets noisy with the cars and the train. -
Review 50 (2016-01-25 - Rating: 5)
I love this complex and any issues Ive had were always immediately addressed. The maintenance staff is always quick to respond, Ive never had issues with noise or pest control, the apartments are nice (especially the newly upgraded units), the office staff are always having special community events (on and off site), and they are always friendly and helpful. Johnna (whos been there since the beginning of my lease) has definitely gone above and beyond to make sure my needs were met. The only improvements I would make is more pet waste stations and a better fence around the community....neither of which are a deal breaker. -
Review 51 (2023-02-04 - Rating: 5)
If you are looking anywhere else you need to stop and consider Cortland Copper Springs. You will not find a better Staff and maintenance crew than here. Always prompt with emails and messages and maintenance crew top notch. It’s clean, pest free, and quiet. The Starbucks next door is a plus too 😊 -
Review 52 (2023-02-08 - Rating: 5)
By far the best community i have lived in. Ive been here for three years and nothing short of amazing. The staff is lovely and the maintenance staff is amazing! So professional and so super nice. Maintenance is ALWAYS taken care of in a timely manner. I love it here! -
Review 53 (2024-03-25 - Rating: 5)
I have been an occupant here since 3 years : when it comes to Cortland they sure know what they are doing! Heather & Sonya both are amazing . Ask & these two will make sure anything gets done ! Maintenance always handles everything . & living here has been awesome . -
Review 54 (2021-04-08 - Rating: 5)
I have to say the customer service quality here is outstanding. Everything went very smoothly I couldn’t think of a better way to treat resident. When I called and inquired about renting I was immediately helped. Special kudos to Kevin L. he was very helpful and any questions or concerns Were handled. He took his time showing the property and let me decided if I liked it or not with out any pressure. His response time was outstanding overall if I could rate this property with 10 stars I would. It’s very clean, quiet and friendly and maintenance response time is really fast. My kids and I love it here. -
Review 55 (2022-01-24 - Rating: 4)
First off I want to say that Kevin in the leasing office is awesome, by far the nicest most helpful apartment staff I have ever worked with! He went above and beyond with helping me with moveout and is the only apartment staff member I have ever had that has helped refund some of the bs fees that auto-apply at every apartment complex. The over all apartment complex is well kept, fast turn around on fixing things etc. Kept very clean and well taken care of. 4 Stars is mainly because the apartments are semi remodeled and some of the appliances and bathrooms are dated. For 1700 a month you should at least have a full sized fridge i feel. -
Review 56 (2016-12-24 - Rating: 5)
This is the best staff Ive ever met and Im in Property Management myself. Johnna, Jennifer, Taylor, Jessica and new addition Lyric who extended their hours to give residents packages who cant get off in time to get their packages are THE BEST!!! Ive never met such an amazing group of caring team members who are more than happy to assist you as well as maintenance . Ive NEVER waited longer than 24 hrs for the simplest issues with maintenance which is unheard of anywhere!! The Owners and Management have an AMAZING Team here !!! I LOVE IT HERE!!! -
Review 57 (2021-09-03 - Rating: 5)
Beautiful complex apartments. Great Location. You’re pretty much close to everything. Great Maintenance work. Very nice Staff especially Kevin. He is very dedicated, hard working , friendly and sweet person. He puts so much effort and makes sure everything is up to standard. He always answer my calls and helps me right away. -
Review 58 (2017-02-21 - Rating: 5)
I have never lived at a place that has made you feel so important and welcomed. I have lived here for little over a year and I enjoy how clean and quite the apartments are. I have had. I issues since Ive been here. The staff is absolutely amazing. They are constantly coming up with ways to interact and build relationships with their tenants. Its amazing. -
Review 59 (2021-04-23 - Rating: 5)
We have lived at copper-springs for a little over a year and our experience has been wonderful. Kevin the front office leasing consultant has given us exceptional service for the duration of our stay. He is a major part of why the complex is ran so smoothly. If we were ever in need he went above and beyond to resolve the issue.The complex for the most part is clean, well manicured and safe. Parking is meh at times but overall we enjoyed it. -
Review 60 (2022-11-17 - Rating: 5)
I must say since my stay here at Copper Springs has been nothing short of amazing. I’ll start by saying how great KJ keep the grounds , grills , and buildings with the pressure washing. Kevin , Heather, and the rest of the office staff are always pleasant, professional and prompt kudos to the entire Copper Springs team keep up the great work ! -
Review 61 (2016-01-22 - Rating: 5)
Note this is my review from touring the place, I have not lived there to experience the grounds-keeping, or neighbors. This is strictly from what I saw. The apartments are very modern, high-tech sink, new appliances, and the flooring is very nice. I tried my hardest not to be impressed, but between the garden tub, recreation center, new pool, and just the basic lay-out of the apartment...its pretty good. The valet service for garbage is a brilliant idea...nobody has time for that. The previous review mentioned the paint, but the rooms presented to me were very nicely finished. Who knows until you get one, right? Then, Taylor was also pretty awesome, very attentive to what I wanted. I even showed her the reviews I saw on here, and she seemed shocked. She agreed yes the prices went up, but the renovations are mostly responsible for that. And unfortunately, the people who leased there previously couldnt afford it, but when you see the renovations youll understand why in my opinion. -
Review 62 (2022-10-21 - Rating: 4)
The apartments are everything to me and we have had no problems since we moved in. Parking is what parking is in a apartment. The leasing agent Kevin was amazing, loved him. The property manager Sonya is also a doll when ever I have a problem. Ive had a couple maintence problems and they were fixed immediately. Love it -
Review 63 (2024-01-18 - Rating: 5)
This place is awesome. I wandered in to inquire about an apt. Its a little far for me to travel to, but am seriously thinking about it based off what the staff informed me of.Sonya, Heather and the front office staff is great. Very helpful. -
Review 64 (2019-08-06 - Rating: 5)
The office staff is very nice and friendly. They go above and beyond to make all guest feel welcome and comfortable. Thats not all, the amenities are always clean and up to date. Were so excited to have chosen copper springs apartments. Thank you Melanie for helping us feel right at home! -
Review 65 (2017-02-22 - Rating: 5)
I have lived here for over two years and I just love it. Maintenance responds within 24 hours to most requests. The upgraded kitchen and baths are beautiful; the workout facility is new and I love walking out to my carport at the base of my steps so I dont get wet when it rains. And I cant say enough about the administrative staff and our community parties. This is one of the best places to live in Houston. -
Review 66 (2017-11-27 - Rating: 5)
These apartments are honestly really amazing, and Im super picky about apts! Very spacious interiors, lots of natural light, and the remodels are classy. I feel very safe living here. And the best thing - no roaches! Its a miracle. Its very quiet here even though its off 290. Maintenance guys are super nice and get things done same day or day after. The only cons are parking issues and noise/smells go through shared walls. Other than that, these apartments are a hidden gem! -
Review 67 (2020-09-16 - Rating: 5)
I’ve been here for almost a month and I’ve enjoyed it to the fullest so far. There a couple of hiccups here and there at the time of move in but nothing Kevin didn’t take care of. From the very beginning he was very informative. Even in the middle of this pandemic Kevin was on it and followed up on all the concerns I initially encountered, his customer service was outstanding which made the worlds difference. The community itself is great as well, the fitness center has pretty much everything you need, the units are so spacious and from what I’ve noticed things seem to be calm and quiet even on the weekends! Definitely made the right choice by moving here. -
Review 68 (2017-07-25 - Rating: 5)
Moved in almost a year ago. I really love it here. Super Quiet I am a quiet Freak and I never hear ANYTHING except when I leave out. My apartment is Spacious at under 700 sq ft the design is great. I mean this 1000% every time I ever had an issue like an outlet or lost my key or anything its been simple but THEY COME RUNNING! I enjoy living here. Great Management -
Review 69 (2021-04-01 - Rating: 5)
We have been living at this place for over a year now. Safe and beautiful apartment, wonderful location, amazing staff especially Manager Mark, Kevin and Rosa are very courteous and helpful even during covid-19. Maintenance team is very quick and helpful, especially Ramsy and KJ are a young team, they resolve the issues same day that we raise our maintenance requests. Living here has been fantastic. -
Review 70 (2017-02-17 - Rating: 5)
Love love love!!Ah Taylor in the office is the best gets no better! Always something going on, fun for adults and the family! They strive to make sure you call this home! Its a wonderful community, one big family. Well kept grounds, best maintenance team, wonderful office staff..... Definitely enjoy life around here! -
Review 71 (2019-02-25 - Rating: 5)
We moved from a different city some hours away from Houston and were looking for apartments that were well kept and safe for families and especially children. We looked all over the Houston area and these were the best ones we found. We spoke with Brandy who was very kind and helpful in answering all of our questions. Even to this day she still helps us with all of our needs and our questions about our new apartment. I would definitely recommend these apartment for those who are looking for a safe and quiet community for your family and children. -
Review 72 (2020-06-12 - Rating: 5)
I was very uncertain at the end of our lease. I had a lot of questions and admittedly, I was very needy with our leasing office staff. Rosa, one of the managers at the property, was so patient with me. She helped me make very important decisions in regards to renewing our lease and she was answered all of my questions and completed all of our requests with absolutely no attitude and no problem. I let her know the positive impact she made on me and my family even though I let the stress of moving/renewing get the best of me. Rosa is definitely an asset to the property and I make sure to talk to her when I have any question or concern! I trust her and trust that she has our best interest in mind. Love her! Thanks, Rosa. -
Review 73 (2021-04-16 - Rating: 5)
I moved into Cortland Copper Springs at the end of February 2021. When I first called I was helped by a young lady who was very helpful. She guided me thru the online process. I waited for a week or so, kept looking online until I saw the apartment I applied for was no longer available and decided to call. I was greeted by Kevin L. he explained to me the day she helped me was her last day and the reason the apartment was no longer available was because it was taken off the market for me. I was so excited. He helped me finalize the process and was ready to move in as soon as I could. After I moved in I began to have a bad smell in the apartment, brought it to the attention of management and they sprung into action to fix the issue. The issue was a bit complex which could not be fixed immediately and offered for me to move into a different apartment. Rosa explained my options and told me they really wanted me to stay. They offered to have movers move me and did it without hesitation. My new apartment is the perfect fit for me. My neighbors have been a joy to live near. In this apartment they have had to fix a couple of issues that have been handled by Ramsey and KJ. They have been nothing but professional and courteous. And always with a smile. (can tell even thru their masks)This is the second time I have lived here. I also lived here in 2011-2012. I have to say the people who have pets here picked up after their pets better back then than they do now. This time I see many people who even allow their pets to be off a leash. Makes me sad that people cannot be more considerate of their neighbors. We all have to live here and together. The complex has gone thru a renovation since then and are really nice and clean.I love to the food trucks that come here, makes dinner a breeze. To the management team thank you for all you do. -
Review 74 (2017-02-22 - Rating: 5)
We have been living here for 3 1/2 yrs. The team is very professional and handle every customer with professionalism. This complex is one of the best I have lived in. The area is well lite for night workers to come in, thescenery is well kept and you can sit on the patio and enjoy a good cup of coffee. They are always having something for the community to show their appreciation. Hats off to you Copper Springs. -
Review 75 (2022-03-15 - Rating: 5)
Great apartment complex. New and cozy. Rooms aren’t too open floor plan but it does feel like home. Definitely get a tour before you remove it from your options. Also, there’s a Starbucks walking distance from it which is awesome. -
Review 76 (2017-02-22 - Rating: 5)
Ive lived here for almost two years and have been happy here! There have been staff changes since weve moved in but they keep us informed with whats happening in our community and the maintenance staff is swift! Best experience for apartment living thus far. -
Review 77 (2016-08-05 - Rating: 4)
The grass is well kept. Not a lot of dog poop. There is usually an employee cleaning debris multiple times a week and staff has been nothing but friendly. Pool stays clean, there are multiple grills and a clean front office. No business center??The wasps nests are bad, and some of the cool renovated features such as a touch sink and fancy door handles can be frustrating as they do not always work. Id recommend this place. -
Review 78 (2019-08-06 - Rating: 5)
So, I recently stopped by to do a tour of the property and was greeted very kindly by Rosa. She was very friendly and informative from the moment I walked into the property. Not to mention that the property was well kept, the facility looked and smelled super clean. This is definitely a potential on my list. Thank you Rosa for the great experience at Copper Springs. -
Review 79 (2017-02-21 - Rating: 5)
I have been here since August and it has been a great place to live. Management and leading office respond promptly to request. During recent power outage the manager walked around reassuring everyone that power would Be back on. I like envolvement. The apartments are very well taken care of. It feels like home.Stephen -
Review 80 (2017-07-27 - Rating: 5)
I write reviews when they are worth writing or not at all. I have to say that after searching for apartments all over Houston this place stands above the rest by far. We love every aspect of it. From the moment my wife and I walked in we were greeted by Tyra who in my opinion is one of the most professional and thorough apartment associates Ive met in a long time. She has been attentive to everyone of our questions, concerns, and request as we went through the application process.The property is immaculate from the front office to the pool the exercise room the grounds and needless to say the apartments themselves. They are very spacious and reasonably priced for what you get.Id say if your in the market look no further than Cooper Springs Apartments you will not be disappointed.Oh, and ask for Tyra when you go or call she is the best. -
Review 81 (2022-11-16 - Rating: 5)
Highly recommend this property! Beautiful complex. The maintenance & leasing team are great :) The manager Sonya, is the absolute BEST! She is always there to help when she can. Couldnt ask for a better team and manager!! -
Review 82 (2017-12-09 - Rating: 5)
I recently moved into Copper Springs Apartments. The staff are great! Very professional and helpful. The upgrades are beautiful, the amenities are nice. The area is well kept and quiet. Residents are obviously top priority! -
Review 83 (2019-08-06 - Rating: 5)
“I was having a hard time searching for an apartment I decided to stop at copper springs to check it out and I was immediately welcomed. They offered me drinks and it felt comfortable. I was impressed due to me having a bad experience of customer service prior to coming here. I’m still on the search for my apartment, but this one will definitely be my top choice.”Thank youMelanie Cruz -
Review 84 (2020-01-30 - Rating: 5)
I currently live at the property and I cant brag enough on the friendly staff there. ESPECIALLY Rosa, shes absolutely amazing and is very helpful! If I need anything, Rosa is my go to.. shes definitely a keeper.! I love living here ! Keep it up Cortland!! You definitely have a winning property with AMAZING STAFF. -
Review 85 (2021-10-14 - Rating: 5)
It was the first time I attended to an event in the Complex and I had a great time sharing with the neighbors and the office staff. Charcuterie and cocktails were the best choice for the evening. If you are looking for a place to move to , talk to Lauren she is the best leasing agent in Cortland Copper Springs. -
Review 86 (2024-12-12 - Rating: 5)
Awesome place, Id recommend, read other reviews for details. -
Review 87 (2020-09-10 - Rating: 5)
I have had a great experience w/ Cortland so far. Leasing agent Kevin LaFreniere has been a rock star. Any issue I have had has been addressed w/ haste and professionalism. The complex feels safe and clean, not to mention the great location at 290 and West. Two thumbs up my friends. -
Review 88 (2022-04-05 - Rating: 5)
Great Apartment Complex. Love each and everything about it. Thank you to Kevin for always looking after us. One of the best leasing staff at Cortland. Very professional and dedicated to his work. -
Review 89 (2024-07-05 - Rating: 5)
Great apartment complex to live at, any issues I might have get taken care of fast and they have a great office and great staff -
Review 90 (2017-02-21 - Rating: 5)
My experience with Copper Springs was nothing short of excellent. Taylor was right with me as I made this move to Houston. From her prompt emails & calls regarding any questions I had was truly helpful throughout the entire process. You can tell they put a lot of work into their apartments and theyve continued to improve since I moved into my apartment late last year. Copper Springs has provided me with everything I needed and more. Thank you Taylor & the leasing office! -
Review 91 (2018-03-19 - Rating: 5)
Ive been here for almost 5 months and cant be happier with everything this community has to offer. TYRA T. showed me around on my initial tour and she was professional yet down to earth. Yes, its a little pricey but, as the saying goes, You get what you pay for. (I wish they would give the good tenants a discount, being a single mother and paying tuition and all *wink wink*) They keep me updated with any and everything thats going on. Also, I bought a BIG TV Stand on a Sunday, went to the office to see if there were any maintenance guys around to help me get it into my apartment. Unfortunately, the maintenance guys are only on call on Sundays but, one of the girls (BRANDY W.) At the front desk offered her assistance. Above and Beyond. Clean, great customer service, great amenities, great communications, good neighbors, great response time on service requests (less than 24 hours), office staff is beyond great, very helpful and they have events here almost every week. -
Review 92 (2022-10-24 - Rating: 5)
Natalia was super helpful and kind. Even though we didn’t go with these apartments, we are definitely considering them for the future! I recommend coming here and asking Natalia for help with your future home! She’s the best! -
Review 93 (2017-02-17 - Rating: 5)
Omg I just moved in about 2 months ago and I love it here. The staff is amazing, the complex is beautifully maintained and my kids love it here as well. I love the feeling of safety in the complex and maintenance is absolutely wonderful. Tonight is Italian night and after the circuit training its perfect 😊 -
Review 94 (2020-09-10 - Rating: 4)
Its a Very nice place.. A little to bright i think .. I wish they had a real dog park with a few trees. Also if they would move the Doggie stands closer to the sidewalk to grab the bags would be nicet hey are to far away.. . Parking is so horrendous. They need to add more car ports. If i would of known this prior to moving in i probably would of looked else where. Other than that I am pleased with the complex. -
Review 95 (2017-02-17 - Rating: 5)
Copper Springs has the best office staff in Taylor, Jessica, Lyric, and Jennifer Ive encountered. They have made my transition from out of state wonderful. I am particularly happy with the events they hold monthly for us residents. -
Review 96 (2017-07-19 - Rating: 5)
Copper Springs Apartments is nothing short of Awesome! Moved in to Apartment in January and have nothing but great things to say. I came from a more expensive complex in Cypress that was a horrible experience. This has been so refreshing to have people who enjoy working and doing there jobs and it shows both in the appearance of the property to there interaction with residents. Cant say enough about how happy I am with my Choice to Live here ! Thanks, Chris C -
Review 97 (2017-02-17 - Rating: 5)
Amazing complex, wonderful helpful staff. Amazing resident events. They ave a Italian dinner tonight, salad, spaghetti and meatballs, and to top it all off dessert, and for the adults, different wines to try and enjoy in a relaxed atmosphere. I would highly recommend seeing Jennifer or any of the other helpful staff and take a tour of your new home today. -
Review 98 (2017-02-17 - Rating: 5)
When I moved to Houston I was looking for a conplex that was affordable had a great staff ame a ton of updated amenities. Copper springs was that place for me. Generally quiet complex in a cool area that was perfect for me. Any issues Ive had have been swiftly attended too and have not been repeated. This is great place to live and I recommend it. :) -
Review 99 (2020-02-03 - Rating: 5)
I currently live on the property and all I can say is the staff is AWESOME! Staff member Melonie is always there to greet us when we walk in the door , and is always willing to go above and beyond to assist us with any needs. Way to go Coppersprings! -
Review 100 (2017-07-25 - Rating: 5)
Love Tyra and Jessica in the front office. They are professional, prompt when responding toall of my requests and extremely sweet ladies! Best staff in the Houston area for sure. Also, our maintenance crew is amazing and extremely fast when relying to all of my apartment requests, which arent many... -
Review 101 (2023-02-17 - Rating: 5)
Kevin really assisted me with everything and couldnt have been more helpful with everything, I am sure I can get annoying with questions.. So far I really enjoy this property and its relaxing.. I only had one issue and maintenance fixed it the same day, I cannot wait until this summer to relax by the pool.. great property and enjoyable staff.. -
Review 102 (2022-11-15 - Rating: 5)
The energy the staff has is very contagious. They made the process easy smooth and easy. They were both very informative! Natalia and Kevin are fantastic:) -
Review 103 (2019-02-20 - Rating: 5)
Lived here since Han 2018. Staff is very knowledgeable. Take the time to explain anything, multiple times if necessary. Have stayed in two different layouts, and love the larger 2 bedroom. Would highly recommend. -
Review 104 (2024-01-18 - Rating: 5)
Love the maintenance crew! Anytime I submit a request, they come quickly and fix everything the right way the first time! Good people. -
Review 105 (2016-12-31 - Rating: 5)
Live here for almost 10 years, and have seen several diffrent companys manage these apartments. But I have to say this is the best. Especially love the upgrades they have done to the apartment, and they treat loyal tenants very well. -
Review 106 (2023-04-27 - Rating: 5)
This place is great to stay. Nice staff, they always get things done. Nice view from my balcony . I feel like a resort more then a place to stay. -
Review 107 (2017-01-03 - Rating: 5)
Lived here for 1 year and a half and loved it! The staff is great, the amenities are beautiful, and they are upgrading and keeping up with everything. Cant be more pleased. Thanks for making living here a great experience I will miss yall. -
Review 108 (2024-01-18 - Rating: 5)
This property has it all. It has an amazing staff and it is a beautiful place to call home. I highly recommend Cortland Copper Springs! -
Review 109 (2024-07-01 - Rating: 5)
This place is great! Clean and respectful of our daily business. Perfect place to stay or visit. -
Review 110 (2023-04-18 - Rating: 4)
I have been here for 2 years in May Being from the Midwest I was worried about Texas bugs every apartment had reviews about roaches which is partlyWhy i chose cortland copper springs because they did not ..I have a true phobia of bugs lol anywho the application process was easy and fast the office staff where responsive and professional.. the maintenance team team is fast, reliable and show they truly care. Which is a huge plus in an apartment complex for me .. the on grounds maintenance is immaculate from trimming the trees, cutting the grass, refreshing paint,power washing the hallways , refreshing the mulch, planting new flowers is always consistent, trash never piles up .. the location is great surrounding multiple grocery stores, food restaurants, a couple Walmarts, Kroger, Aldi target , Home Depot, and everything in between ..I love the amenities fairly large gym and resort style pool I only gave a 4 because I love water and swimming but often I don’t get in the water because they don’t leave the pool cleaner stick outside for us to remove the debris from on top of the water so we have to wait for whoever to clean it I believe once a week because it’s always the same debris from the day before but for people like me with bug and debris phobias I need that Stick on deck so that I can skim the top to remove the bugs and sticks which cause the pool to be cloudy overtime before I get in .. I just go to my friends pool down the street at his apartment because they leave the stick out and it’s always clean and clear.. I have asked them about leaving stick out but they stated that people often break it and i just feel like with all the money they charge they can afford a new one if it breaks I almost bought one myself off Amazon .. it’ll keep the pool clean and less work for whoever cleans the pool .. all in all I would recommend to a friend .. -
Review 111 (2017-07-25 - Rating: 5)
Upgraded and spacious apartments. Beautiful pool side with good club house and gym. Very helpful and approchable office staff. Good community to move in. Happy to have made this decision! Thumbs up @copperspringscommunity -
Review 112 (2017-02-16 - Rating: 5)
The ladies in the office is nothing but smiles ! They carry nothing but the best customer service Ive done seen since my daughter moved to Texas ! Keep up the great work Taylor, Jessica, Jennifer & Lyric -
Review 113 (2022-07-26 - Rating: 5)
Courtland was so nice! I viewed the 2/2 floor plan and its very spacious. I didnt rent here but sure will recommend to anyone -
Review 114 (2017-07-20 - Rating: 5)
Been living here for about 8 months and have had a great experience. If I ever had a maintenance issue, I had a quick response and solution. Great overall experience and friendly management. -
Review 115 (2019-08-06 - Rating: 5)
Just recently toured this property today, I toured with Melanie, she was very professional and knew her property very well, the office was very clean and the office staff in general was very friendly. I would recommend this property. -
Review 116 (2024-05-20 - Rating: 5)
The management is extraordinary! Heather always has time no matter what shes doing ❤! -
Review 117 (2024-07-01 - Rating: 5)
Super clean complex, well maintained. Management is friendly and accommodating. -
Review 118 (2022-11-16 - Rating: 5)
Toured with SONYA and she was so Amazing and VERY Helpful!! Apartments are great and price is right! Highly recommend!! -
Review 119 (2023-04-20 - Rating: 5)
If you are looking for a new apartment, stop by and ask for Jake! He is the best!!!! Great energy and so knowledgeable. -
Review 120 (2014-07-29 - Rating: 5)
I love this place, reading all these other bad reviews makes no since to me. I have been living here since may 2014 & I love it! I will be resigning my lease! :) -
Review 121 (2017-02-21 - Rating: 5)
Great place to call home! The staff is amazing and is super fast at responding to your needs. Jessica, Taylor, Jennifer & Lyric keep up the great work! -
Review 122 (2017-02-21 - Rating: 5)
Office staff is polite. Maintenance requests are always taken care of quickly and the guys do a great job! I love it here! -
Review 123 (2017-02-17 - Rating: 5)
Jennifer opened a vacant unit for me on New Years Eve when the city circuit breaker went out... The office staff is also wonderful ! Thank you for the great customer service and going beyond for me! -
Review 124 (2024-01-17 - Rating: 5)
Amazing place, I love the layout option! Definitely thinking about staying here -
Review 125 (2024-11-20 - Rating: 5)
Cool place to live! Pool is fun. Gym is great. -
Review 126 (2024-02-23 - Rating: 5)
Property is clean and quiet. Employees are extremely helpful and kind. -
Review 127 (2017-02-22 - Rating: 5)
The staff there is always on point, the apartments are in great condition, they have an amazing pool, what more can you can ask for? -
Review 128 (2017-02-17 - Rating: 5)
I love living here. everyone in the office is amazing and have great energy, and maintenance are quick with their work. -
Review 129 (2017-07-27 - Rating: 5)
Would never rent anywhere else..very quiet and great landscaping. Staff is very good & quick to respond to any maintenance request. -
Review 130 (2017-02-16 - Rating: 5)
Love these apartments! Great staff as well Jennifer, Jessica, Lyric and Taylor. Great Job! -
Review 131 (2021-01-04 - Rating: 5)
The customer service representatives were very helpful when I couldnt locate some items on my own. They were polite and quickly took me to the correct isle! -
Review 132 (2022-07-08 - Rating: 5)
The complex and the apartment is so beautiful and comfort, all staff on leasing office are so cooperative , professional and so kind -
Review 133 (2020-09-10 - Rating: 5)
Great living experience! Community well kept, friendly team. Rosa is amazingly professional and friendly! -
Review 134 (2024-07-05 - Rating: 5)
Great property, the office staff are very friendly and helpful -
Review 135 (2019-02-20 - Rating: 5)
Wonderful Location. Great workers and Luisa is amazing. Great spirit, firm direction excellent location! -
Review 136 (2022-11-16 - Rating: 5)
I have lived there for about 2 years now and office and maintenance staff are great -
Review 137 (2023-03-31 - Rating: 5)
This place is the best place to live . The people are so nice and my childhood is there 100000/recommend -
Review 138 (2017-02-21 - Rating: 5)
Well kept grounds, excellent management and support team, maintenance completes work orders promptly and everyone is friendly and helpful. -
Review 139 (2024-01-19 - Rating: 5)
Great place to stay, quiet clean rooms! -
Review 140 (2017-02-22 - Rating: 5)
I moved in the next day I viewed it. One thing I was worried about was noise. This place is QUITE as a mouse. Love it here. -
Review 141 (2016-04-24 - Rating: 5)
I like living around here cause its very beautiful apartments to live in and have good things to do💖 -
Review 142 (2019-08-06 - Rating: 5)
The staff at copper springs is very helpful, I appreciate all they do, it’s also a very well kept community. -
Review 143 (2022-04-05 - Rating: 5)
Kevin you were the best, it’s a very nice apartment, thanks for helping me -
Review 144 (2023-02-24 - Rating: 5)
Professional office staff, spectacular maintenance staff, beautiful apartment! -
Review 145 (2017-02-22 - Rating: 5)
Great place to live here. Definitely recommend these apartment homes to any one. -
Review 146 (2024-07-01 - Rating: 5)
Amazing place to stay and friendly environment -
Review 147 (2023-10-28 - Rating: 5)
The pool is very nice and spacious -
Review 148 (2022-11-15 - Rating: 5)
Great property. Great staff. Especially Heather Beasley. -
Review 149 (2017-02-22 - Rating: 5)
Very nice property , very helpful staff . You get your moneys worth here . -
Review 150 (2024-07-01 - Rating: 5)
Great experience 10/10 recommend -
Review 151 (2019-07-26 - Rating: 5)
Great staff! Beautiful property well kept. -
Review 152 (2020-09-09 - Rating: 5)
Awesome community! Staff is very helpful and quick to assist. -
Review 153 (2023-09-09 - Rating: 5)
The office staff is so helpful. -
Review 154 (2020-09-09 - Rating: 5)
Amazing staff and amenities. Highly recommend -
Review 155 (2019-02-22 - Rating: 5)
Best place to live! Amazing staff -
Review 156 (2022-11-15 - Rating: 5)
Great Service and Front office personnel -
Review 157 (2017-02-21 - Rating: 5)
Pleased with the apartments, maintenance guys are great! -
Review 158 (2017-02-17 - Rating: 5)
The staff here is awesome! I love it here! -
Review 159 (2017-02-21 - Rating: 5)
Great I love being here, lots of fun. -
Review 160 (2023-03-31 - Rating: 5)
The management here is excellent. -
Review 161 (2017-02-21 - Rating: 5)
Great service,.. great apartments -
Review 162 (2018-11-15 - Rating: 5)
So beautiful and excellent customer service!!!!! -
Review 163 (2017-11-02 - Rating: 5)
I live about 2.5 years i love it -
Review 164 (2017-02-22 - Rating: 5)
Very pretty place to stay at -
Review 165 (2017-02-17 - Rating: 5)
All around amazing place to live! -
Review 166 (2017-02-22 - Rating: 5)
Maintenance crew very efficient.