Cortland at Fredericksburg

Photo of Cortland at Fredericksburg

Located in Houston, Texas

Address: 10422 Huebner Rd, San Antonio, TX 78240, United States

Phone: +1 210-361-2477

Rating: 4.5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-25 - Rating: 5)

    We recently moved into Cortland at Fredericksburg after visiting a few properties. The agent, Angel Lopez was very helpful and informative as to the apartment and community amenities. Her approach was personable and friendly, on move in day the entire staff welcomed us and was very kind. The property is beautiful and with close proximity to I-10 it’s makes commuting easy for us. The quietness is also a plus since our previous place was in a more crowded part of the city. Just off a couple of days of staying here I’d recommended Cortland at Fredericksburg, ask for Angel.

  • Review 2 (2024-10-14 - Rating: 5)

    Living at Cortland at Fredericksburg was a positive experience for us over the past three years. The location is excellent, and the amenities like the pool, gym, and clubhouse are well-maintained and make life here very comfortable. The services provided by the management team are efficient, and I want to give a special mention to Cindy Carroll. Her patience and dedication truly stand out, and she works tirelessly to make this community better every day.One suggestion for improvement would be to add a dedicated space for kids. While its great to see facilities for pets, families with children would definitely benefit from a designated area for play and activities.We understood that living in an apartment complex is different from owning a property. However, as a resident, I can confidently say this is a safe, welcoming, and pleasant place to call home.Thank you for opening your doors to us when we moved to San Antonio three years ago.

  • Review 3 (2025-01-15 - Rating: 5)

    Property is well kept and management really cares. Jordyn in the office is always a delight and very helpful when I have the need to speak with her. I highly recommend this property for anyone looking to make a move. 10/10

  • Review 4 (2024-12-09 - Rating: 5)

    I’m looking to relocate to be closer to my job, and this property truly stands out. It’s clean, and well-maintained.Angel gave me a fantastic tour of the community and was incredibly helpful throughout the process. Her knowledge made the experience enjoyable, and it’s definitely at the top of my list now.I’m excited about the possibility of calling this place home!

  • Review 5 (2023-09-21 - Rating: 5)

    I have called Cortland at Fredericksburg home since February 2020. The grounds are simply lovely — the landscaping should be ‘award-winning!’ This is an apartment community that is contemporary, yet maintains an elegance not typically found in an apartment unit.The resort-styled pool and cabana area remind me of my time in the Pacific! What stands out the most is the SERVICE. Professionally managed, responsive and helpful maintenance techs, and the all the leasing agents are top-notch. Christopher is simply superb - SUPERB.The fabulous brew machine is just the icing on the cake of a great apartment community.

  • Review 6 (2024-10-10 - Rating: 5)

    Angel Lopez has been exceptional!!! This has been the most smooth move-in experience I’ve ever had. In addition, the community itself is at a great location and checks all the boxes. I’ve had many questions and Angel was able to answer every single one of them. Her professionalism and communication is 10/10 and I would totally recommend people to take a look into this community.

  • Review 7 (2024-12-09 - Rating: 5)

    The staff especially Angel was friendly and professional, answering all my questions and giving me a thorough tour. The amenities, like the fitness center and the on-site laundry, seem like real conveniences. Plus, the location is ideal, with restaurants, shops, and public transit just a short walk away.”

  • Review 8 (2022-01-12 - Rating: 5)

    Very good community with great plans .I don’t think there are any better plan than Cortland around USAA office, other places you have to face the front door/ entry towards other neighbours, here all the apartments have their entry not facing any other door . Good space between each block.Regular Wallet trash pickup .Secure mail and package pickup.Rental includes CABLE AND INTERNET! That means no need to worry much .Attached garage plans are also available with one or two parking spaces.The staff is super friendly and helpful.Special thanks to Amy Garza .Maintenance requests are handled great and on time.Secure society, gates are operated by remote fobes and number pads .Has 2 entries and exits .Good running / walking trail at the end near Fredericksburg.PET FRIENDLY Also two lovely dog parks. Most of the breeds are allowed here .Community garden 🪴.Good Patio space .Yeah what else you need ! Love the Apartments and management

  • Review 9 (2024-09-18 - Rating: 5)

    I moved here from Midtown Houston and the quality of life is night and day! The location is within 10min of HEB, a plethora of restaurants, health services, basically everything one could need! The grounds are very well kept and include 2dog parks, as well as a walking trail and much more creating a beautiful aura of comfort that you feel as soon as you drive into the gate! This is a wonderful, beautiful, safe community to raise a family or grow as an individual and the amenities are a great bonus. The management team is extremely responsive, understanding and attentive. Luis in maintenance is incredible and treats all issues as urgent! Overall Cortland at Fredricksberg is an amazing community that I would recommend to everyone moving to San Antonio! I love it here👍🏽👍🏽

  • Review 10 (2024-09-18 - Rating: 5)

    I had such a wonderful experience moving into my apartment in Cortland. Angel truly helped the process run smoothly and was happy to answer all my questions leading up to my move in. The staff is all extremely supportive and kind. Angel was the first one who introduced me to the community and had me fall in love immediately. I am so grateful to her for sharing with me and always being there to help me out!

  • Review 11 (2024-12-11 - Rating: 5)

    Angel Lopez was very helpful during my tour. She was very genuine, friendly, and authentic! Would definitely recommend her for your search in finding an apartment here. Thank you Angel!

  • Review 12 (2024-12-11 - Rating: 5)

    This was my first time looking for apartments on my own and Angel Lopez did amazing with helping me understand what would be the best fit for me! She was so kind and patient. Definitely a great environment. 10/10 I recommend 😊

  • Review 13 (2023-08-22 - Rating: 5)

    I recently moved into this community from relocating from Ohio for work. I moved in back in May of 2023 and have had a great experience from day one. The amenities are great and they have even upgraded their charging station to a newer model. The pool is amazing and the staff is always friendly and greets you when you enter the office. I would highly recommend this community, even when Ive had issues in the apartment, the maintenance team is quick to respond and fix the few issues Ive had.

  • Review 14 (2024-07-31 - Rating: 5)

    I stayed for a year, and my experience was overall positive. The complex itself is well-maintained and offers a few amenities that were always functional and convenient whenever I needed them. The area felt safe, which added to my overall peace of mind.I would like to give a special mention to the office manager, Justin. He went above and beyond his duties to assist me on more than one occasion, showcasing his dedication and kindness. His willingness to help truly made my stay more comfortable, and I truly appreciate his efforts.

  • Review 15 (2024-12-09 - Rating: 5)

    The staff at Cortland were very helpful and knowledgeable regarding the entire complex. I really enjoyed working with Jordyn and look forward on continuing to work with her. Thank You!

  • Review 16 (2024-12-17 - Rating: 5)

    Love Cortland apartments on Huebner! Just moved in 3 days ago, and the Leasing Agents Angel and Dana have been super helpful and informative even before moving in to make sure I had everything I need and answered all my questions promptly!

  • Review 17 (2024-09-06 - Rating: 5)

    I just sent an email to the Cortland Team via the Residents Portal and want to share here .. its a THANK YOU to the Cortland Team for completing some of my service requests today!!! Yay! The maintenance team did a great job! And the Team Lead checked in to make sure things were going well. The leasing agents on site also responded to my many requests this summer. I appreciate the great work, the follow up and all of the care and the smiles. I truly appreciate everything that was done.

  • Review 18 (2024-07-18 - Rating: 5)

    Ive been living here for two months now and here are my thoughts:Application/move-in:From the time of application submittal to the time I signed my lease was about a week. Angel was my leasing agent and she was amazing. I was trying to get moved in by a certain date and she went above and beyond to make it happen. She is really the model for exceptional customer service. Everyone in the office is very friendly and helpful which makes for a very welcoming environment.Upon move-in, I had a few minor issues (mostly cosmetic) with the apartment that were resolved within the first few weeks of living there.Apartment Unit:My unit is great. Im in a one bedroom with a garage and I love the layout. Lots of windows, location is great by some trees and lots of green space and close to one of the dog parks. VERY well insulated, I rarely hear the neighbor above me and never hear anyone on either side of me which is great considering I work from home. Patio space is ample to put some furniture and plants, bedroom is very large with two closets, and I love the garden tub. The fact that it comes with a washer and dryer was a huge selling point for me.I really havent had many maintenance issues. My A/C went out about a month ago and maintenance was at my door within 30 minutes. It was a simple thermostat unit replacement fix but the maintenance man was very courteous and extremely efficient while here. I always see them driving around the complex, getting things taken care of.Complex:The complex is beautiful. One of the perks of being established is all the big beautiful trees and lots of grass. The buildings are aesthetically pleasing and because they max out at 2 stories, it really feels more like a private condo complex instead of traditional apartments. Two dog parks and a walking trail are great - lots of dog families here. Landscapers have been out almost weekly it seems to maintain the public spaces and bushes. The pool is awesome. There is an upper and lower level pool, both are fairly shallow (max out at 46 I think) but theres plenty of space. Nice trees and flowers all around to provide shade in the summer, lots of space to lounge or sit at a table. There are two gas grills in excellent condition that are often used. The complex is fairly strict on partying, loud music, etc. at the pool which makes it for a relaxing environment.Overall:Considering the price is pretty on-par with other complexes in the area (at least for a one bedroom), I think Cortland at Fredericksburg is one of the best complexes around here. Taking into account the office staff, maintenance, interior apartment and finishes, amenities, and the price, you wont be disappointed. Highly recommend.

  • Review 19 (2024-10-26 - Rating: 5)

    Great community to live at! Easy access to i10. Staff is always helpful and maintenance takes care of work orders within 48 hours.

  • Review 20 (2024-10-22 - Rating: 5)

    I dont go into the office often, but when I do the office staff is very helpful and understanding. Cortland is a great place to live! Very clean grounds and the maintenance staff is prompt.

  • Review 21 (2024-10-18 - Rating: 5)

    I came to tour the Courtland at Fredericksburg apartments and I immediately just fell in love with the property and the area. Jordyn was so welcoming & informative she answered all my questions ! Jordyn has made this application process so smooth for myself and my family. I cant stress enough how amazing it is here. Jordyn at the front has gone above and beyond to help my family and I become members of this community. I can’t wait!

  • Review 22 (2024-05-17 - Rating: 5)

    The community is beautiful and quiet. The pools are nice and blue. I recently met with Justin who was very professional and answered all my questions. I had a great experience. Definitely at the top of my list when considering new home!. If youre in the market for an apartment; make this community your first stop.

  • Review 23 (2024-10-18 - Rating: 5)

    Jordyn is great to work with. She is very informative and answered all the questions I had with no uncertainties. It was a pleasure working with her! I looked forward to working with her again!

  • Review 24 (2024-10-09 - Rating: 5)

    Felt very welcomed the minute I walked in the leasing office, Angel Lopez took great care off me, I had a long drive from Houston and it was nice that she even offered me coffee, she was clear about every detail about the property and leasing information, the moving process was fast and smooth just as someone moving from another city would expect, thanks again Angel.

  • Review 25 (2025-01-15 - Rating: 5)

    I want to thank Jordyn, for always being so helpful and positive when I come to the office. She always goes beyond to solve my problems. Great job

  • Review 26 (2024-12-04 - Rating: 5)

    I enjoyed my visit to Cortland at Fredericksburg the staff was friendly and helpful. Jordyn was very knowledgeable about the entire community. It was a pleasure to work with her.

  • Review 27 (2024-10-18 - Rating: 5)

    This is a great place to live. The staff is awesome. The located is easy to get to. Lots of restaurants and IH10 is very close. Highly recommend! ❤️

  • Review 28 (2024-12-11 - Rating: 5)

    My parents went on a tour with dana and although my parents didn’t lease, no longer moving, she made it such a smooth experience.

  • Review 29 (2024-04-08 - Rating: 5)

    Sammie and I are in our 12th year living at the Preserve. Our experience has always been five stars! Our unit is spacious, lovely views, very much a home and not apartment living. I will say the past five years have been the BEST with our Manager Cindy Carroll on board. Her leasing staff is exceptional! Maintenance is outstanding! Gilbert and his Team are responsive to maintenance requests as well as visible out and about in the property.

  • Review 30 (2024-04-23 - Rating: 5)

    I love that this community is pet-friendly! Having not just one, but two bark parks is fantastic. During our tour, Angel and Justin were extremely accommodating and welcoming. They made sure we got the chance to see everything and answered all our questions. Highly recommend checking them out!

  • Review 31 (2024-05-01 - Rating: 5)

    My 83 year old mother and I went a couple of weeks ago to look at an apartment. Justin was so nice and knowledgeable. I already felt like I was home ! Thanks Justin for being so nice! Hopefully Ill be moving on June 1 2024. Thanks The place is beautiful. Yall have made this Disabled Veteran so happy. Have a blessed evening 🙏

  • Review 32 (2024-10-21 - Rating: 5)

    Very good place to live and leasing office people are very helpful and friendly. Angel and Cindy are very helpful in addressing the tenant issues quickly and efficiently.

  • Review 33 (2024-12-10 - Rating: 5)

    This place is amazing! Great amenities! Staff was very helpful. Jordyn was a pleasure to work with!

  • Review 34 (2024-06-01 - Rating: 5)

    We have been here for a few years now and we love it. They worked with us during Covid and moving in, which was really nice. In our time here we have had a few issues, but the office has worked with us to get them fixed in a timely manner. Justin is a gentleman. When I was expecting, he helped me bring in some heavy gifts so no one would take them, instead of me waiting for my husband. The girls are nothing but helpful. Maintenance guys are A+. Jaime, I hope that I am saying his name right because hes a rock star. Hes like the one in charge of maintenance and knows what he is doing. While I had my newborn, we had our hot water give out and fridge break. He got it done in one day! He didnt want us to not have hot water for our baby or my milk to go bad. If we happen to see him around the complex, he goes out of his way to ask us if were doing okay. Also, the pest guy, I dont think he works here but he couldnt get in one day, and I had found two small spiders in my babys room. We talked over the phone, coordinated on what they needed from us because we had left our dog out by accident, and the following week [they only come once a week], our place was the first one they sprayed! Also, weve have met some really nice people! One time, our neighbor across from us noticed that my car wouldnt start, she pulled over and help to jump start it. People have returned mail that accidently was left in their mailbox. And our next door neighbors have never been a problem, always smile and wave at us.People like being talked to respectfully and nicely, and thats all we need to do for them. If you respect the staff and maintenance, then there is no issue. We have lived here since 2020, and all I can say is that my neighbors are nice, its a well kept and clean complex, and staff is good!

  • Review 35 (2024-01-25 - Rating: 5)

    This property is absolutely stunning! My wife and I are planning to move in June, and Angel has been incredibly helpful, providing us with information and showing us floor plans. The cleanliness of the property is impressive, and the dual pools are our favorite feature. Angels customer service has been exceptional, and the staff is friendly and welcoming.

  • Review 36 (2025-02-15 - Rating: 4)

    This is a beautiful community but my only complaint is that I needed a new AC because my cps bills were well over $450-$500 every month in the summer. that is ridiculous for a 2 bedroom 2 bath. I did ask for a new AC unit multiple times and I just got brushed off. It’s definitely not fair that I had to dish out so much money over the summer because the apartments blew me off about a new unit.I have seen other units with new ac units so why can’t I have one? It is very clear to the maintenance staff that my AC is running on fumes and it is causing me so much money every month with CPS and all I want is to get a new AC so I can get my bill downSo with that being said, I don’t think I’ll be renewing because I cannot go through another summer of $500 CPS bills because they’re refusing to replace the air conditionerThat is my only complaint, but it’s a big one because it’s affecting my money. And this is really sad because I really love living here. The community is quiet. I love having the garage, but sometimes Maintenance can take over a week to come and fix something too.I think the apartment still deserve four stars

  • Review 37 (2024-04-04 - Rating: 5)

    I have been a resident at Cortland for ~3 years and have been very happy with the environment and moreso, the staff. Cindy, Angel and Justin have made sure everything I need is taken care of and go as far taking the time to follow up!Maintenance is top notch as well...Gilbert will ensure the job done is done right and if something cannot get done in a timely manner, he will make sure to communicate. Ray has also done an excellent job of following through to make sure the service request is done correctly.I am grateful for the staff at Cortland and highly recommend the complex to anyone for long-term or short-term stay.

  • Review 38 (2024-09-26 - Rating: 5)

    We have to give a BIG Thank you to EJ hes been very helpful in getting our apartment in order....in our own words hes 1 of the best guys yall have on property...keep up the good work lil buddy!!!

  • Review 39 (2024-05-26 - Rating: 5)

    This review is for our leasing experience and move-in. Cortland at Fredericksburg has an invaluable team member, and her name is Angel Lopez. They should be honored to have her as an employee. From beginning to end, she has gone above and beyond the call of duty. She is professional, patient, thorough, and one of the kindest people I have ever met. We had a circumstance that required a last-minute change in units, and she bent over backward to get us to the finish line. She is genuine in her demeanor and truly an “Angel.”

  • Review 40 (2024-04-23 - Rating: 5)

    As soon as I stepped into the office, I was greeted by a delightful, fresh home scent that heightened my excitement for the tour. These apartments truly feel like home, and I was thoroughly impressed. A big shoutout to Angel for making the tour unforgettable and for taking the time to show us around the community!

  • Review 41 (2024-02-02 - Rating: 5)

    I have only lived here for about a month, but I have had an exceptional experience at Cortland at Fredericksburg so far. The amenities are top-notch, and the community is very welcoming. Special thanks to Justin Villarreal, who went above and beyond to make the leasing process smooth and enjoyable. Their expertise and friendly demeanor truly made a difference. Highly recommend!

  • Review 42 (2024-01-25 - Rating: 5)

    Im in search of a new home for my children, and this community seems perfect – clean, quiet, and welcoming. The amenities are fantastic, and the staff is friendly. A special thanks to Angel for taking the time to guide me through information and various options for the two bedrooms. I eagerly anticipate making this place our new home!

  • Review 43 (2024-01-25 - Rating: 5)

    I highly recommend Cortland At Fredericksburg; the amenities are upgraded and impressive. The appliances are top-notch, and the apartments themselves are beautifully designed. The property is clean, giving it a home-like style rather than just typical apartments. I truly love these apartments! Thanks for the tour, Angel!

  • Review 44 (2023-09-22 - Rating: 4)

    Moved here at the end of January and we absolutely love it. It feels safe and the grounds are well-kept. Maintenance is on top of any maintenance requests we put in and the front desk is typically very responsive. There is valet trash service, but I only gave 4 stars because there isn’t a valet recycling service, and the one recycling bin on the grounds is a few buildings away from me in a secluded area down some stairs, so just a bit too creepy for me to want to go on my own.

  • Review 45 (2024-03-13 - Rating: 5)

    Justin helped me get moved out. He was super helpful and made it simple for me. Moving is never fun. My 2 years at cortland was great. Great staff. Outside of that it was a bit pricey for the amenities and the units.

  • Review 46 (2023-09-15 - Rating: 5)

    Christopher, our leasing agent, was phenomenal. From beginning to end he was right on point and never skipped a beat. We moved in a couple of months ago, and so far everything has been amazing. Christopher toured us when we walked in and was attention to detail and the rest is history. The property is clean and safe for my kids. Security is present and the property grounds look amazing and maintained. The area is close by shopping centers and is in the prime location. I highly recommend anyone who is seeking a place to call home The Cortland at Fredericksburg and make sure to ask for Christopherill

  • Review 47 (2024-04-23 - Rating: 5)

    Pleased with the experience I’ve had living at Cortland at Fredericksburg! The grounds are well kept and the maintenance team is always quick to complete my work orders. I highly recommend this community if you’re looking for a place to call home!

  • Review 48 (2023-09-22 - Rating: 5)

    The leasing team is very friendly as soon as I walked in to do a tour. They answered all my questions and told me about jetty and their renters insurance. Communication was on point with Azul and Brandi they are always quick to take care of any issues I have. They added Chris into the mix and he is a great addition because of his personality and hospitality. Great job team Cortland!

  • Review 49 (2023-04-05 - Rating: 5)

    I recently stayed at Cortland at Fredericksburg apartment complex and had a wonderful experience. The community is well-maintained with great amenities, including a fitness center and a beautiful pool. However, what really stood out to me was the exceptional service provided by Brandi and the team. They were incredibly friendly, helpful, and always went above and beyond to make sure my stay was comfortable. From my initial move-in to any maintenance issues that arose, they were always prompt and professional. I highly recommend this complex, and especially appreciate the efforts of Brandi and the team in making my stay a great one.

  • Review 50 (2023-02-20 - Rating: 5)

    I’ve lived here about a year now and have no complaints! They keep the entire community extremely clean, the tenants are all very respectful and quiet, and the features are great. Probably one of the best locations too- you can get to I-10 in less than a minute, and 410 or 1604 in 5 minutes. Really friendly staff, and helpful too. I actually was planning on leaving to live out of state and had informed I wasn’t going to resign, yet when plans fell through I was able to get the opportunity to work with the staff and resign for my current lease rate! I can’t think of any other complex I’ve lived at that has been as understanding and helpful. Very satisfied as a tenant here and would definitely recommend to others.

  • Review 51 (2023-04-26 - Rating: 5)

    I was looking for an apartment my aunt and I honestly much just apply here also. Gorgeous place and the staff is awesome. I didn’t get the two other ladies in the office but they seemed to be working hard. Cindy helped me out and she was very knowledgeable of everything even the area. I tried a recommended lunch spot and it was awesome! :) staff is great. Property is awesome. 10/10

  • Review 52 (2024-01-24 - Rating: 5)

    I toured with Angel Lopez, and her warm welcome made it feel like home. Her customer service was outstanding. The lobby is beautiful for studying, and the apartments are both gorgeous and peaceful!

  • Review 53 (2023-06-02 - Rating: 5)

    Soon as we drove in to do a self guided tour I was hooked! Not too many apartments that I’ve seen in this location have this layout that feels like a mini neighborhood atmosphere where you can drive around, or walk, ride your bike, skate, or jog. Love the variety of oak trees and beautiful shrubs. I have one of the best views because it’s a one story corner apartment with a side patio that overlooks the front entrance and a big oak tree to gaze at. My daughter and grandchildren love it. The coffee is delicious and they have food/margarita trucks that visit often. The swimming pool is gorgeous and big. They keep dog snacks in the lounging area too and are dog friendly! I always feel safe walking my dogs early and late into the night.

  • Review 54 (2024-12-10 - Rating: 5)

    Amazing and incredible place and Jodyn was very professional and helpful. I wish I could put more stars!!!!

  • Review 55 (2024-12-12 - Rating: 5)

    Great place, awesome community and Angel was super nice showing the property and answering our questions

  • Review 56 (2024-04-23 - Rating: 5)

    The team greeted us warmly, and Angel, our leasing agent, was incredibly accommodating during the tour. The facilities, including the gym and pool, are exceptionally well-kept.

  • Review 57 (2023-02-19 - Rating: 5)

    Azul at Cortland at Fredericksburg warmly welcomed me upon entering the community, and she introduced me to the units and amenities offered.She promptly offered more information on the units, and toured me around the community/units despite me not having at scheduled tour at the time I arrived. She was very informative, and she was responsive to all of my questions. Provided a good sense of the community experience and thorough coverage of the rental process at Cortland. Overall kind and welcoming! Always a great feeling to meet the members/staff that match the welcoming sense of the community by going out of her way to provide information helpful in your search! And I can attest to those that say it is a beautiful community :)

  • Review 58 (2023-04-25 - Rating: 5)

    I recently had the pleasure of visiting this beautiful property, and from the moment I walked through the door, I was greeted by a warm and welcoming staff who made me feel right at home. The amenities were incredible - I particularly enjoyed the beautiful pool and well-equipped fitness center. The location was also perfect for exploring the city, with easy access to all the best restaurants, shops, and attractions.Overall, I highly recommend Cortland at Fredericksburg to anyone looking for a truly exceptional experience and a warm and caring staff. Whether youre in town for business or pleasure, this is the perfect place to call home away from home.

  • Review 59 (2024-05-13 - Rating: 5)

    Justin was AMAZING! I moved in from out of town and he made the entire process a breeze!The community is beautiful, extremely safe and quiet!Come be my new neighbor!

  • Review 60 (2025-01-14 - Rating: 5)

    Jordyn is amazing! Best customer service Ive ever received.

  • Review 61 (2020-08-31 - Rating: 5)

    We moved into the apartment complex in 2018 and we did not expect the type of service and hospitality we did the day after signing.Our apt was the two bedroom with a garage which had wood floors. The only carpet was located on the stairs which led to the kitchen.These arent your typical apartments. These were more like town-homes since they are not stacked directly over another apartment.The community was very friendly and was pretty clean for the most part. I must say the workout room was one of the best I had seen in any apartment complex and the staff was pretty good about keeping the gym clean. The walking trail was great and the dog parks were pretty good. I do wish they wouldve had lights at the dog park, but Im sure thats something theyll add.The staff was very friendly and always made us feel at home. Whenever we needed service, they responded in a timely manner. If we had to move into a apartment again, it would definitely be this place. The location made it perfect.If youre looking for a new apartment, check out The Preserve.

  • Review 62 (2024-12-09 - Rating: 5)

    Had a great experience! Jordyn was courteous, friendly and very knowledgeable. 🙂

  • Review 63 (2024-10-24 - Rating: 5)

    Thank you Cortland staff for making my living experience amazing! I appreciate each and every one of you.

  • Review 64 (2025-01-15 - Rating: 5)

    Great location! Great staff! Jordyn was very helpful and professional.

  • Review 65 (2021-11-08 - Rating: 5)

    I cannot begin to tell you how much I appreciate the unbelievable level of professionalism of the Office Staff. My kids are all grown and out in the world finding their way, so I am selling a huge house so I can downsize for this chapter of my life. Cindy, Kaitlyn, Chloe and Amy are true professionals and clearly love their jobs. I was in a state of panic, not knowing all the steps to make this transition and they walked me through EVERY step with a happy heart and lovely smiles on their faces. The community has so much to offer, the grounds are beautiful, and the few maintenance items I have encountered were handled quickly with the maintenance staff that is well equipped and knowledgeable. It is so peaceful, quiet and serene here, which is exactly what I needed in my crazy life right now. I am 100% happy, and looking forward to next summer to enjoy the amazing pool and amenities. Highly recommended!

  • Review 66 (2023-11-04 - Rating: 5)

    Chris was so so amazing and helpful and gave us so much information and positive energy as soon as we met him. He answered all of our questions and was very respectful of our wants and needs when it came to our apartment. It made cortland the perfect choice for us.

  • Review 67 (2021-04-22 - Rating: 5)

    I called these apartments to schedule an appointment to tour and Katie was able to schedule and see me the very next day. I showed up for the appointment and she greeted me as well as another employee as soon as I walked in. We looked at a couple different apartments which seemed to be immaculate. From the appliances, flooring, lighting, view, and overall feel of the apartments, I was very impressed. As I walked around, Katie answered every question I had and informed me about everything she knew about the apartments. From the square footage to the year they were built. She even pointed out the maintenance man as he was powerwashing the sidewalk. It was nice to see that they keep their grounds outside just as well as the interior of the apartments. When we got back to her office, she broke everything down for me Barney style. She made the whole process easy for me to understand. She had an itemized list of fees she explained to me (valet trash, pet fees, etc.). She informed me of availabilities, showed me a map of the complex, emailed me everything she had printed out for me and even informed me of discounts I was eligible for because of my military background. She was super sweet and the staff was very welcoming. Im already very excited and cant wait to move in!

  • Review 68 (2019-09-18 - Rating: 5)

    I love coming home to this peaceful community each day. A lot of greenery, a beautiful pool, and the property consistently maintained. I also feel very safe at night and rarely hear noise outside. I appreciate the maintenance team for being quick to respond to my requests. The management team has also been very helpful, receptive, and friendly. Loving the new renovation to the clubhouse and gym too.

  • Review 69 (2023-04-05 - Rating: 5)

    If youre looking for a great place to live in Fredericksburg, Cortland at Fredericksburg is definitely worth considering. The community is clean, well-maintained, and the apartments are spacious and modern. The team and maintenance staff are also exceptional - theyre always friendly, helpful, and quick to respond to any concerns or issues. They truly go above and beyond to make sure residents feel comfortable and at home. Overall, I highly recommend Cortland at Fredericksburg as a fantastic place to call home.

  • Review 70 (2019-09-17 - Rating: 5)

    We love living here. If ever we’ve run into issues, management is always quick to respond and do so kindly. The amenities are fantastic. We love the newly remodeled gym and pool area. Our apartment feels like home.Traffic is a bit heavy at certain times of the day, but it’s not a reason to not move in. Great space for young professionals.

  • Review 71 (2022-12-29 - Rating: 5)

    Renee Hunt, Jade Neal, and Cindy have made my apartment transfer a flawless and stress free experience. 😍 All are immensely polite, kind, and professional.Everything was explained clearly and Im so excited to be staying here longer!These kind of employees are perfect for the luxury apartment brand. I tell everyone how wonderful it is to live here.

  • Review 72 (2022-01-12 - Rating: 4)

    Cortland is great. The units are brand new and have very little wear and tear, the staffing is great, and its a quiet area. The reason I didnt give 5 stars is because of some slight issues I had but I admit they were unique to my situation. I definetly recommend at least giving this place a tour because the prices are great at the amount of sq ft and quality of apartment you will receive. Also, the amenities are pretty good. The pool area is awesome, there are propane grills and a workout room. There is also an Amazon locker type room you can have packages sent to for more security.Chloe was an amazing leasing agent through the whole process.

  • Review 73 (2023-01-12 - Rating: 5)

    I haven’t even started living here but I can already tell you we absolutely love this place. Jade is the agent that helped us find the perfect apartment. She was super helpful throughout the entire process. She was very knowledgeable, friendly & answered any questions we had with no hesitation. 100% recommend this place!

  • Review 74 (2024-02-22 - Rating: 5)

    Great complex and responsive staff/maintenance requests. Angel from the front office has been a great help to us and is always very attentive to our questions. Good place to live!

  • Review 75 (2022-11-16 - Rating: 5)

    I toured this property and by far the grounds were exceptional. I was unable to secure a future home due to my employment location changing. But while on tour, bumped into a maintenance employee by the name of Gilbert and he was very polite and knowledgeable. It’s not everyday that the members of the maintenance team offer great customer service. Kudos!

  • Review 76 (2023-05-25 - Rating: 5)

    I’d give more stars if a could. The staff has been so helpful and supportive. Brandi has by far been the biggest help during the process. I really feel like she and the rest of the staff have my best interests in mind and that’s not something you usually experience when apartment hunting. They lead by their mission statement.

  • Review 77 (2023-11-17 - Rating: 5)

    Angel was fantastic from the warm greeting to the end! I absolutely adore these apartments, and the entire team is so welcoming. Theres no other place Id rather call home!

  • Review 78 (2018-08-22 - Rating: 5)

    I am in love with my HOME! I am new to the area and have never had any safety concerns since living here. I feel completely safe in my gated community. The grounds are kept up and always look clean and beautiful. Repairs are always done in a timely manner and seldom does maintenance have to come back for a redo. The staff is exceptional! I am treated with respect and kindness in person and when I have to make calls to the office. The rent is affordably priced for all the wonderful attributes of this property and I would definitely recommend this property!

  • Review 79 (2021-10-15 - Rating: 5)

    Chloe showed exceptional customer service when I went on a tour. All of my questions were answered and she showed me all the amenities, even though it was extremely hot out. She kept in touch, as I am out of town, and made the process of completing paperwork very easy. The apartment grounds were also kept up and clean. It looks exactly the pictures online. I am excited for my move and happy about such a smooth process.

  • Review 80 (2022-08-20 - Rating: 5)

    **Updated review after living here for 15 months**I will stand by my 5 star rating. Of course, there are the usual apartment-living complaints, but having lived multiple places I would keep my 5 stars. especially when you know other terrible apartments available in the Med Center. The complex itself is beautiful and feels so safe - and maintenance works weekly to keep it that way. I loved walking my dog around this place, even at night by myself! The pool here is huge. The workout room size is adequate. Maintenance was always ON my request super fast, everything fixed within 2 days. I rarely heard my neighbors, side to side or below me. Parking was usually not an issue, but there were occasions I had to park ~1 minute away from my unit. Again, nothing major and happened rarely. There are two dog parks available which I frequented often. The apartment units themselves are clean and very importantly, was roach FREE.I ended up moving to another Cortland property, and they worked so well with me to have that be a smooth transition. I am so thankful they were willing to help me make my Cortland move easier, more convenient, and saved me some money/fees in doing so. I trust Cortland and have had a good experience in my new Cortland apartment complex as well. SO glad I ended up leasing here, and would recommend it to others.----------------------------------------------------------------*Original review from April 2020*Right up front, I havent actually moved in yet. I can update this after a few months. But I feel compelled to share what a positive experience it was here from touring to signing the lease.I flew in over the weekend to tour several apartments. The Preserve at Fredericksburg wasnt on my list, but quickly got added when we drove by and saw how nice it looked. We were able to set up a same day appointment tour. Chloe showed us around, took us to the pool, fitness room, etc. I ultimately decided that these apartments were worth the extra cost. They are updated, attractive, gated, and nearby my work.Chloe was so easy to contact for any questions I had. It made the lease-signing process simple. I even had issues with my security deposit check getting delivered to them and they worked with me to get everything in order. I appreciate their understanding and kindness that I have experienced so far. I am moving in in less than a month and feel very good about it. I hope to maintain this positivity during my lease.

  • Review 81 (2022-10-25 - Rating: 5)

    Renee did an amazing job throughout the entire process! She was incredibly helpful, companionate, and understanding. She answered all of my questions in full and in a timely manner. She made the process of touring, applying, signing the lease, and living there an easy experience! Overall the community and apartments are amazing! I would highly recommend living here!

  • Review 82 (2019-03-05 - Rating: 5)

    Really love it here! The maintenance staff is outstanding--they are always responsive, professional, and courteous. Rudy, Edgar, April, Matt, and the whole gang are always here to help the residents--whether there is an ice storm coming up or the washer isnt working right. The administrative staff too are excellent--Natalie, Victoria, and Cindy are always available to make sure that your day-to-day life here is running smoothly. They are always willing to answer questions and help out in any way they can. Very good at their jobs. Very caring. Really outstanding staff.

  • Review 83 (2023-10-25 - Rating: 5)

    Really enjoy being residents at Cortland. Staff are always friendly and responsive. Enjoy the events they host, fitness class and amenities. Christopher in the office is always so friendly and great!

  • Review 84 (2019-09-18 - Rating: 5)

    If I ever come back to San Antonio , this would be again my home as the place and the management are just awesome.The leasing office manager Cindy and the leasing consultant Victoria Posadas always treated me like a family .Starting from shifting to this awesome place until moving out time - each and every experience have been overwhelming .i actually cried and hugged the Manager as if I was leaving my home .The maintenance part is the best as each and every individual working in this community is just so prompt and perfect .Sunlight .. moonlight .. birds and trees were added benefits to this beautiful place .Swimming pool was also always clean and well maintained .Did not find a Single cockroach or insect or bug as the team has always taken measures to keep the community clean.Safest and the most amazing neighbors too.I wish all the best to this amazing community and I would miss this place for sure .

  • Review 85 (2024-12-13 - Rating: 5)

    Had a tour with Angel was amazing love the apartments. 😇

  • Review 86 (2024-01-25 - Rating: 5)

    I toured with Angel, and she was very kind. She offered water or coffee and gave me a tour of the amenities. I especially love the gym, and the cleanliness of the community is impressive.

  • Review 87 (2021-05-25 - Rating: 5)

    I highly recommend the Preserve, especially to my fellow young professionals. It’s great price and a short drive to shops, restaurants, and entertainment. Plus, this gated complex stands out with its unique, home-like floorplans. The staff is responsive and compassionate. My application had some special circumstances and the staff took time to thoroughly review it on a case-by-case basis. Chloe was my main contact throughout the process. She was extremely clear about the application process and made it simple for me. Due to this, In 1 week I was able to apply, submit app materials, pay my deposit, sign up for renters insurance, and sign my lease! They even provided a move-in action items list to reduce my confusion and stress, and demonstrated great patience when I ask 10,000 questions. Overall, the process has been pleasurable and simple.

  • Review 88 (2023-09-27 - Rating: 5)

    Christopher is so nice and welcoming when I walk into the office. I have needed a lot of things printed for my future career and he has been a huge help. I love this property and highly recommend it!!!

  • Review 89 (2023-10-04 - Rating: 5)

    Shout out to Chris!!👍 I recently moved internally and wanted few things to be taken care before move in. I reached out to Chris and he made sure everything was taken care right on time. He went above and beyond for a smooth transition. Thanks Chris and Cortland team.. looking forward for another great year. 😊

  • Review 90 (2024-12-11 - Rating: 5)

    Great place to live, clean, secure and the maintenance team is awesome

  • Review 91 (2023-06-19 - Rating: 5)

    I would like to take a moment to highlight the outstanding leasing agent, Azul, at Cortland at Fredericksburg. Her competence and dedication have truly made my experience at this apartment complex exceptional.From the very first interaction, Azul demonstrated a level of professionalism that immediately put me at ease. Her knowledge of the property, along with her genuine enthusiasm, made the leasing process smooth and enjoyable. She took the time to understand my specific needs and preferences, ensuring that I found the perfect apartment that met all my requirements.Azuls communication skills are exemplary. She promptly answered all my inquiries, whether through email, phone, or in-person meetings. Her attention to detail was evident as she patiently explained every aspect of the leasing agreement, ensuring that I fully understood the terms and conditions.One of Azuls standout qualities is her remarkable ability to listen. She attentively listened to my concerns and preferences, going above and beyond to address each one. Her dedication to customer satisfaction is truly commendable, as she consistently went the extra mile to ensure my comfort and happiness throughout the entire leasing process.Furthermore, Azuls wealth of knowledge about the Cortland at Fredericksburg community and its amenities was invaluable. She provided me with comprehensive information about the various amenities, such as the fitness center, swimming pool, and common areas, allowing me to make an informed decision about my future home. Her enthusiasm for the property was infectious, and it became clear that she genuinely cared about creating a positive living experience for residents.Throughout my time at Cortland at Fredericksburg, Azul continued to be a reliable point of contact for any questions or concerns that arose. Her responsiveness and willingness to assist have been unwavering, ensuring that I feel supported and valued as a resident.In summary, Azuls competence and exceptional customer service have made a lasting impression on me. Her professionalism, attentiveness, and knowledge have set a high standard for leasing agents. Cortland at Fredericksburg is fortunate to have Azul as a representative, and I am grateful for her unwavering commitment to ensuring a smooth and positive leasing experience. I highly recommend Azul and the Cortland at Fredericksburg community to anyone in search of a top-notch living experience with an outstanding leasing agent.

  • Review 92 (2021-10-15 - Rating: 5)

    This place is awesome, specially Chloe by far she is one of the most friendliest person Ive known since I arrive in San Antonio, she does her job well and fast, I was really amazed how she extended her time to accommodate my moving in process and documents. She is respectful and energetic, would like to give her a shout out for a Job well done! She rocks. Kaithlyn is sweet and awesome, I like how she accommodates tenants as well as how she talks to us, she was able to aid my friend on their moving in requirement without any issues.

  • Review 93 (2023-05-20 - Rating: 5)

    We just moved here and Brandi guided us through all the process and was very supportive. We haven’t used all the amenities but everything looks great. Our apartment is in great condition and clean. I really recommend to live here

  • Review 94 (2020-09-10 - Rating: 5)

    Well, it has been over 9 years living here at the The Preserve and I must say things keep getting better!! The front office staff is absolutely amazing, the maintenance staff is absolutely amazing. Turn around time for a maintenance request is usually 24 hours and no more than 48 hours. If an emergency, then the maintenance is taken care of right away!! The pool this year has been the best maintained Ive ever seen!!! The grounds continue to be beautiful. I love my morning walks around the community where everyone is very friendly. The professionalism of the entire staff is outstanding. Residents are always treated with respect and care. I think this is the best place to live if you are going to rent here in San Antonio! The Preserve in a wonderful place to reside. It is beautifully maintained and extremely well-managed.

  • Review 95 (2021-10-14 - Rating: 5)

    I called this community because I’m helping my son look for an apartment, he is relocating from Colorado. I spoke with Amy and she was very helpful, she answered all my questions, she even invited my to tour the property! Needless to say I jumped at the opportunity, it is a beautiful property that is very clean and well maintained. I especially loved the the gym/fitness area. It will save my son on having to get a separate membership. Amy was very patient with all my “Mom” questions and concerns. I appreciate her time and patience with us, and by the way my son loved it!

  • Review 96 (2023-10-29 - Rating: 5)

    Today, I toured with Angel. She was very nice and showed me the floor plan of the fiesta. The pool is beautiful, and this is the place you call home!

  • Review 97 (2024-10-26 - Rating: 5)

    Thank you Cortland at Fredericksburg for making my move in process smooth! I highly recommended this place!

  • Review 98 (2019-08-08 - Rating: 5)

    So bright and cheerful, these apartments have an abundance of windows which fill every room with light. The staff are great, very responsive and helpful.Moving to Texas I was nervous about bugs and found that the maintenance staff will spray whenever you need them to, and it works well. Having a garage built into our apartment has been such a benefit, and I dont think I could go back to a normal apartment complex. The compound is in a great location, right off the highway but without the noise. The entire compound is a little oasis, so clean and home-y, and the pool looks like a resort. The gym is fully stocked, only thing its missing is a stair master, otherwise it has everything you could ever want. The walls are thick and I have never heard my neighbors. I am looking forward to using my balcony when it starts to be a little cooler out. Cant live in Texas without good AC, and this location has it. The in-unit washer and dryer are a must and work great. I have always felt very safe, although the gate and the double-lock doors are a wonderful addition.Overall this location is a 10/10, if I had to give one downside is that the water is very hard in San Antonio, and there is no water softener in the apt. Its a minor detail, but you do notice the hard water build up on dishes, clothes and appliances without it. Honestly, barely a complaint as all of San Antonio has to deal with this and we are allowed to install our own water softener if we really want to.Highly recommend this place! We will be staying for the long haul.

  • Review 99 (2024-01-25 - Rating: 5)

    I had the most positive experience with Justin and his staff. They were patient with me and answered all of my questions, and I love my new unit!

  • Review 100 (2024-12-10 - Rating: 5)

    Great management! Jordyn is very helpful and courteous!

  • Review 101 (2019-02-19 - Rating: 4)

    Rudy the maintenance manager is top notch. He is super responsive. Cindy, the manager, and the staff, Victoria, Natalie, Veronica and Brittany are friendly, professional and helpful. For the most part, I like these apartments, but the rent has gone up $400 per month since I moved in 2 years ago. Therefore, it is no longer worth it for us to stay. We are moving out at the end of our lease. Cortland has put money into the property but the clubhouse building renovation took months longer than advertised and took away our close access to workout facility for 6 or so months. We were given the opportunity to join a fitness club and be reimbursed, which we did, but it was too far to walk to which made it only convenient to go once a week, instead of daily like before. The pool renovation took much longer than advertised and which took away my ability to do my weekly grilling. Against the view of the residents, Cortland painted over the cabin like, outdoorsy colors and made all the buildings a dismal pasty white with ugly orange garage and front doors.

  • Review 102 (2015-03-10 - Rating: 5)

    I absolutely loved living at the The Preserve, the units are well laid out, the finishes are great and the amenities... WOW! The Pool is fantastic, the grills are great, and thats probably the nicest gym Ive ever seen at an apartment complex! I thoroughly enjoyed the staff, they were always friendly and the maintenance crew got anything done (that need to be done) quickly. The only drawback, literally the ONLY drawback, I hated the parking rules! It was tough when friends wanted to visit, or you had an extra car, every weekend I felt like I was moving a car outside the gate. But everything else was fantastic! If we didnt have to move to Austin, I would have continued living there!

  • Review 103 (2021-10-15 - Rating: 5)

    This is one of the best properties in SA. Awesome amenities, great office staff but the one thing that is the best is the maintenance crew. These guys are so quick and so friendly and their work is top notch! Special out to to Gabriel B. He is by far the best guy on the team and I always hope he comes IF I have to put in a request which is nearly never.

  • Review 104 (2018-08-22 - Rating: 5)

    I cannot express how much the office & maintenance staff have helped make this property such a impeccable place to live. They are very friendly, informative, efficient & go above and beyond to help.You can tell they really care. I love the place, the community & it feels very much at home! It is very clean, quiet & the location is perfect. I use & enjoy the amenities, which make things very convenient for me - a big plus for someone new to the area. I highly recommend Preserve on Fredericksburgs to anyone who is in search for a new place to call home!

  • Review 105 (2024-01-25 - Rating: 5)

    I went to look at some apartments after weeks of searching I think I found my home. I like the apartments the price and the area, and the customer service was amazing they understood what I was looking for and the price range and they were very helpful I spoke with a young man name Justin and he was very helpful and patient I cant wait to b part of the community...

  • Review 106 (2017-11-17 - Rating: 5)

    I had been looking for an apartment for about a couple of weeks and had visited about 8 properties. I must say out of all of the properties I had visited, Natalie Moebius who was my lease consultant was the most helpful. She took the time to listen to what I needed and these apartments were great for me. The unit I was interested in was not coming up for availability for couple of weeks and Natalie took the time to follow up and keep me posted. She knew the property and answered all of my questions. So if you are looking at the Preserve, be sure to talk to Natalie. She is accommodating, professional and friendly.

  • Review 107 (2017-11-18 - Rating: 5)

    I love living at The Preserve! The apartments are great, but when it comes to apartment living, we all know that it’s the staff that make or break the experience. And we have the best! Pam and Leo are always there to help, with smiles on their faces—they make me feel like family. This is a true community. Thank you everyone :))

  • Review 108 (2023-06-19 - Rating: 5)

    Firstly the community was very beautiful and exceeded my expectations but it was working with Azul that was great! I had many questions and she answered them with such ease. I would recommend any potential residents to see the property and to request to work with Azul!

  • Review 109 (2020-02-02 - Rating: 5)

    I have lived at the Preserve on Fredricksburg for 3 years and have enjoyed my time as a resident. Every member of the front office and maintenance staff has been professional, friendly and helpful. It is a quiet complex with nice amenities (love the pool). They regularly host resident events and occasionally have food trucks on the property.I have lived in multiple floor plans with and without a garage. They were flexible and accommodating when I wanted to change my lease to a new unit that better suited my needs. The apartments are very nice and well laid out but when I did not have a garage, parking and especially guest parking, was a challenge. The only other complaint I have is the water pressure. It is subpar.I am moving out for unrelated, personal reasons but if that were not the case, I would have no plans to stop living at The Preserve.

  • Review 110 (2024-01-23 - Rating: 5)

    I recently visited Cortland at Fredericksburg and the community is beautiful. Justin was very professional and knowledgeable in the information provided.. The amenities are clean and very well kept. I highly recommend visiting this community.. Thanks, Justin.

  • Review 111 (2019-04-12 - Rating: 5)

    Moving to USAA/Medical Center area? Do check out several other apartments that are in the vicinity and then stop by Preserve where you can compare others vs Preserve. There will be tons of reasons to admire this beautiful community - quite, clean, safe, prompt maintenance, attached garage, nice swimming pool/gym and lovely leasing consultants ready to answer all your questions in a big clubhouse area. Shout out to Natalie who has been very kind and patient in helping us move to our new home for the last 2 months.

  • Review 112 (2017-01-03 - Rating: 5)

    So honestly 4.5 out of 5. Google doesnt let me half star. Maybe the best place I have lived so far. I am a current Resident and Ive talked it over with my Husband and we will more than likely be renewing the lease.I love that your bill comes in the mail and you can track the charges, no shadiness going on. The basic cable is automatically charged and I was hesitant on that at first, but I have gotten happy being able to turn on my TV an watch something.Trash service is Mon-Thurs. They have never missed a day. Dont place your trash outside on Friday and expect someone to get it. The cats may get it first.The Staff is always friendly, you can tell who the new people are but Josie is a Vet there and she is always a sweetheart. As for maintenance, they are always so quick. I have never waited more than 2 days for something.Now parking is a little weird. There are not that many spaces so you have to have your guests park on Research RD or at night near the office. (that where the minus half a star came from)I have never used the pool so I have no comments there. Hope this helps. Oh last comment, the location is perfect but very busy. Traffic is crazy on Huebner so always use Research for in and out of the place.

  • Review 113 (2016-12-05 - Rating: 5)

    A great place to live!!! The office staff is great I especially dealt with Josie and Marjorie and they were awesome. Everyone including maintenance (Danny) is always so helpful. Thank you all for making my first apartment experience a good one.

  • Review 114 (2023-09-16 - Rating: 5)

    This property is awesome. Very clean, quiet, and beautiful. Christopher did a great job helping us with the lease, and management is top notch.

  • Review 115 (2019-02-19 - Rating: 4)

    Pros:-Our unit has a garage with a storage unit inside, which gives it a townhouse-style feel (we still have an upstairs neighbor)-Very dog friendly, with two dog parks that our dogs have spent many hours in. Also a nice walking trail that connect the small dog park to an outside gate.-Remodeled gym, which has the essentials. Ive particularly enjoyed the TRX suspension and battle rope.-Friendly staff, particularly Natalie (leasing specialist) and Cindy (manager). Rudy is the head of the crew who completes work orders, and he is very considerate and works hard to keep your place in good shape.-They are very accommodating. For example, when they were renovating the gym/lounge for the first 5-6 months we were there, they reimbursed our LA fitness membership to its entirety.-Starbucks coffee maker - its money.-Pool is cool.-Location is ideal, particularly for those who work at USAA or medical staffCons:-Required spectrum cable service whether you use it or not.-Lounge has no desktops or printers-Some dog owners are particularly bad about picking up after their dogsOverall, this is a solid place to live. We have enjoyed our stay here so far.

  • Review 116 (2020-02-06 - Rating: 5)

    Throughout my entire moving process, the staff has been extremely helpful in getting me settled in. They were attentive to what I was looking for in an apartment as well as mindful of the short move in time I had. It is a very comfortable property and has really great amenities for the price! Would highly recommend!

  • Review 117 (2019-08-02 - Rating: 5)

    Beautiful property. Very well maintained and really neat amenities (pool table, very nice pool, and parcel lockers). The apartments are beautiful.Office staff is super nice and the courtesy officer isnt a jerk. Id definitely live there.

  • Review 118 (2020-09-10 - Rating: 5)

    The Preserve on Fredericksburg is a beautiful and wonderful place to live. The office Staff WOW!!! Amazing Team !!! cant say enough about Cindy and her Team they work very hard to go out of there way for everyone who lives here..Property is GORGEOUS and the pool Wow!! Its like a Vacation when im out there.Great place to Live...Tim Beck

  • Review 119 (2020-09-10 - Rating: 5)

    We have worked with Preserve on Fredericksburg for our corporate apartments for many years and they are by far the best! Their response time to email communication is within minutes. Maintenance response time is amazing. The staff is always so professional and courteous and they really care about their residents comfort and happiness. We look forward to leasing more apartments with Preserve on Fredericksburg for many years to come.

  • Review 120 (2023-06-16 - Rating: 5)

    Very grateful for Renee and the service she always provides. She is always willing to answer my questions when it comes to my rent. I would recommend this place if you’re looking for an office staff that is friendly.

  • Review 121 (2020-08-21 - Rating: 4)

    Its been almost three years since I moved in and despite the occasional ups and downs... moving here was the best decision for me. Being so close to some major roads, the development is still pretty quiet. Location was a big must for me when finding a place to live. The staff has always been super nice and helpful. The grounds are well kept and very clean.

  • Review 122 (2021-03-12 - Rating: 5)

    I have nothing but good things to say about the Preserve on Fredericksburg. I lived there for 2.5 years and I truly enjoyed my time as a resident!Convenient location: Right by I-10 and a few minutes away from Medical Center and La Cantera.Impeccable grounds: Cleaning (including pressure washing) is done regularly. The landscape is very well-maintained; there are many beautiful trees, home to colorful birds. I even got the chance to spot some fireflies twinkling during the summer.Great amenities: The resort-style pool is the best one I have seen in an apartment complex. The gym is very well equipped and there is even a yoga room where you can take fitness classes on a screen. There is a walking/running trail that makes you feel as if you are out in nature.Fun events: The property brings food trucks almost on a weekly basis. They also host several virtual events during the health emergency, such as cooking and mixology classes.Private and cozy apartment: Each unit has its own private entrance, meaning that you do not share a hallway. This makes you feel like you are living in a townhome. You have your own personal patio space that you can decorate during the holidays and year-round with plants and chairs. There is also the option of having an attached garage, which is very spacious and has a big storage room. I was also able to park a second vehicle outside of the garage. They have removed the carpet from some of the apartments and are transitioning into all wood-style flooring, which was a big plus for me.Professional staff: Both the management and maintenance teams are amazing! If I ever ran into any issues, they would work immediately to solve them. Special shout out to Cindy, Victoria, and Ralph!Overall, I highly recommend living at the Preserve on Fredericksburg!

  • Review 123 (2021-04-22 - Rating: 5)

    Beautiful community that is super close to everything. I absolutely loved having a long drive way and garage connected to the apartment.Never experienced any trouble while being here. Very fast maintenance service and SUPER clean property. Would recommend to a family member or friend.

  • Review 124 (2021-10-14 - Rating: 5)

    As a possible tenant taking a tour of the residence and facilities, I was very impressed by the staff. They where knowledgeable and very courteous. I didnt feel rushed and loved the facilities. Everything was very well kept and clean. It is certainly a place I will recommend to others.

  • Review 125 (2016-10-12 - Rating: 5)

    The Preserve was a fantastic experience from the time I moved in eleven months ago till the time I moved out a week ago. The front office was very friendly and helpful with a smile always on there face especially Josie who showed me the Townhome. The complex was very quiet and peaceful and not to mention the pool was a amazing. If I happen to move back To San Antonio this will be the place..

  • Review 126 (2023-12-15 - Rating: 5)

    Great place.QuietGreat place to work from home! Or just live!Just renewed my lease so its not just a honeymoon phase but the real deal.Come check it out.

  • Review 127 (2021-04-20 - Rating: 5)

    Community was in super condition!! Grounds were beautiful!!! Office staff was exceptional, escpecially the property manager Cindy And her leasing agent Chloe, they were very professional and were able to answer all the questions my wife and I had!! Strongly suggest this property to anyone looking for a property with convenience to I10 usaa and med center. Top shelf

  • Review 128 (2023-06-19 - Rating: 5)

    My entire experience with Azul was effortless and pleasant she is very responsive. Her professionalism and friendliness makes her such an amazing asset to have at the front office.

  • Review 129 (2021-07-29 - Rating: 5)

    Went to visit and immediately helped by Amy whom I so grateful was understanding and patient with my long list of requests in my future apartment. She made my needs priority and this property will definitely meet my needs, I recommend working with her if you’re interested in these apartments!

  • Review 130 (2024-04-30 - Rating: 5)

    This place is incredibly professional, clean, and organized! Id rate it a perfect 10 out of 10, and I highly recommend living here. Great job, TEAM!

  • Review 131 (2023-10-30 - Rating: 5)

    Beautiful apartments! I recently got a tour from Justin, the whole experience was lovely. Very professional. Highly recommend!!

  • Review 132 (2023-08-16 - Rating: 5)

    Just moved here. The staff and maintenance personnel have been amazing. Theyve worked with me to resolve issues and made sure I was happy and satisfied. Special thanks to Brandi and Gilberto for tolerating me.

  • Review 133 (2024-05-17 - Rating: 5)

    We went a few weeks BK to look at the location it was very nice and home warming Justin was the one who helped us he was very helpful and answered any questions I had hopefully we will be home soon thank you Justin for all your help

  • Review 134 (2023-07-29 - Rating: 4)

    Its been a month we moved in to Cortland. Good environment, good service and good amenities. Although we had some issues in our apartment but they fixed it right away. Thanks to the team.

  • Review 135 (2023-09-28 - Rating: 5)

    Absolutely love living here! I just moved in and the team will help you with whatever you need. Great service great prices and just a great place to live.

  • Review 136 (2020-12-19 - Rating: 5)

    I lived here for 3+ years and I have to say it was the best experience I had in renting apartments! Despite how expensive it is for some people (the ongoing base rent + additional ~$65-120 for fees per month), Id say the price is worth with what you are getting in return. This community offers tons of amnemities here and is very quiet, gated and pet friendly (youll see cats on the property which I dont mind at all).The previous and current apartment management is absolutely fanatastic and if any work orders needs to be completed, they will respond within 1-3 days (also depends on the severity, then would be same day). Any request or message to management/work orders are done through online which is very handy.Below are my Pros/Cons while I lived here:Pros:////////////////////////////-Apartment with indoor garages: very spacious inside for your car and other stuff you need to store. For me, this is a requirement because my car experienced hail damage, snow (one time in 2017), bird droppings, sticky rain residue, etc. when parking outside.-Community Fitness Rooms: Wide variety of machines with plenty of machines for many (treadmill, free weights, ellipticals, bikes); also has a big separate yoga room with med balls and its own sets of free weights. They also have weekly fitness classes there you can sign up.-Spectrum TV/Internet Package: The price of the rent fees include TV/Internet package which is convenient than having to pay spectrum to come install and pay out of pocket. The wifi speed is excellent and dont have any complaints except very rarely, community power outages during severe weather (thunderstorms, heat waves, etc.). For TV service, you have to go to the spectrum store to pick up the cable box (free now).-Beautiful community: Well kept with landscaping and two mini dog parks in either side of the community. Gated and pet friendly environment. Its great to walk during the night around the community as well.-Quietness: Very quiet outside the community and inside the units. From my time here, I never had to do a noise complaint at all since everyone here is very respectful and expects the same from everyone else.-Location: Right by the 10 freeway that goes up to UTSA/La Cantera area (with Six Flags/Costco/Top Golf/La Cantera Mall that is close by (10-15 minutes). Whole Foods/Trader Joes is just north from the community. Also, I commute to Lackland/Ft. Sam Houston on a daily basis which takes me 10-20 minutes to get there (freeway).-Community events: weekly or bi-monthly food truck gatherings. I miss the time when Cousins Maine Lobster came down here one time.-Community mailbox/package lockers: Didnt have much issues except below. There are electronic package lockers that amazon drivers or fedex/ups drivers will leave your packages inside. You just have to download an app called parcel pending and register your free account there.Cons:////////////////////////////-Valet Trash: too expensive (no choice to opt out) and often times useless as the company that was hired to do this have very particular rules on what type of trash that can be taken. This includes the limit of plastics bags that can be taken outside your door (now it has to fit in this small-medium size trash basket or they wouldnt take it at all) and the opening of the bags has to be tied fully. Also they will not take your trash if its over a certain weight limit. So just to avoid all these rules they have, I just walk to the community dumpster to throw my trash away.-Pest Control: especially during the summer, there needs to be aggressive spraying outside of the each unit. Depending on where you live, youll get some insects inside the unit but wasnt to a point where I had to complain about this to management. They are usually good with this.Again, check it out for yourself and decide. Everyones mileage will vary but for me, I had a wonderful and peaceful experience here.

  • Review 137 (2021-06-23 - Rating: 5)

    Very nice, clean property. Staff is very friendly and professional,especially Amy. Thank you for being such a delight and making it easy to know where Ill be moving. I will be leasing once my current contract is up. Highly recommend.

  • Review 138 (2020-01-30 - Rating: 5)

    Preserve on Fredericksburg by Cortland is awesome and well maintained apartment complex with well equipped gym and I’m very happy to have chosen this place to live in San Antonio. Highly recommend.!The staff is very friendly and go above and beyond to make residents happy!Im happy to recommend this place to my friends for move-in when they look for apartments in San Antonio.

  • Review 139 (2019-09-28 - Rating: 5)

    First and foremost - Preserve on Fredericksburg by Cortland is awesome! My wife came across them during our search for temporary living quarters while our home was being completed for move-in. My first contact with Preserve on Fredericksburg by Cortland was via Shelli Martin (of Apartment Relocation & Center). She listened to what my wife was looking for regarding family needs and exceeded our expectations. From there, once we moved-into the Preserve at Fredericksburg by Cortland - Victoria, Melissa, and Caroline were true blessings in taking care of us. My transition from active duty to retirement (August 1, 2019) was a big process and these compassionate and professional leaders (Victoria, Melissa and Caroline) ensured my family and I had no worries or stress. They assisted me getting my military/retirement documents transmitted in an expeditious manner; which contributed to being paid in a timely fashion. When something arose in regards to maintenance, they had a specialist out to our apartment quick, fast and a hurry. Bottom line, if you are searching for a place to call home (permanently, weekly, daily or temporarily) - look no further than Preserve at Fredericksburg by Cortland. These consummate professionals will take care of you!!!!

  • Review 140 (2021-10-14 - Rating: 5)

    My husband and I love this place! Katie showed us around and was so welcoming and accommodating to our schedule, and she answered all our questions. Beautiful setting and well-maintained landscape!

  • Review 141 (2024-10-18 - Rating: 5)

    Jordan was great to work with very informative answered all the questions I had with no uncertainties. It was a pleasure working with her! I looked forward to working with her again!

  • Review 142 (2021-10-14 - Rating: 5)

    Out of all the apartments I viewed The Preserve On Fredricksburg was most helpful and well taken care of. Amy gave me a tour, and now I will be looking forward to moving in next month. Property looks great can’t wait for my friends and family to see the place!

  • Review 143 (2020-03-04 - Rating: 5)

    I love this community, quiet, easy access to everything and staff has been amazing and I have been here for 4 years! All issues are addressed promptly and efficiently. Very clean and maintenance staff is helpful. I am sad to have to leave and want to thank the staff for all their help during my stay!

  • Review 144 (2023-04-06 - Rating: 5)

    Gilbert and his maintenance team are always willing to lend a helping hand and are quick to respond when I need them. They’re great at keeping the property clean and well put together.

  • Review 145 (2023-06-19 - Rating: 5)

    I thought the community was very beautiful and I must say the leasing agent azul treated me so well and answered every question I had. She was very informative and friendly too! :))

  • Review 146 (2024-05-09 - Rating: 5)

    Visited this community and was amazed at how beautiful it was. Loved the walking trail and the pool was gorgeous Everyone was so kind and helpful.

  • Review 147 (2019-08-06 - Rating: 5)

    I have lived at the Preserve for a year now and it is by far most beautiful community I’ve ever called home. What’s great is that it’s like a little oasis in bustling medical center, the trees help to keep it quiet and private. You can’t beat the attached garages either, it’s more like a house than an apartment. Also very close to fantastic shopping and dining at La Cantera and the Rim; the location cant be beat!

  • Review 148 (2022-11-16 - Rating: 5)

    Convenient location with an amazing pool and amenities including private garages! The staff are extremely friendly and ready to assist! Highly recommend these apartments.

  • Review 149 (2023-06-19 - Rating: 5)

    We had a wonderful experience with Azul! By far the best apartment leasing agent we’ve encountered. Thank you a million times over!

  • Review 150 (2020-01-31 - Rating: 5)

    Best property to live on fredricksburg and huebner road area. Apartments are very luxurious and affordable with lots of amazing amenities like resort style pool and pool side cooking and seating area, well equipped gym with free group classes and yoga sessions along with free Starbucks coffee machine. Also services like parcel pending are must these days for secure parcel delivery. And amazing maintenance team for your service.

  • Review 151 (2023-04-05 - Rating: 5)

    Very grateful for the treatment that Azul V. Castan, she answered all our questions and she treated us wonderfully, that speaks highly of you, your company and the type of people who work for you! Recommended!

  • Review 152 (2020-02-16 - Rating: 5)

    We love living at the Preserve on Fredericksburg. The complex is clean, well maintained, quiet, and beautiful. Great community with wonderful amenities and staff are always kind and responsive to any issues that may arise. It’s a wonderful place to live.It Feels like home...

  • Review 153 (2024-10-10 - Rating: 5)

    Love my place thanks Diane for all your help. Cheers! :)

  • Review 154 (2019-02-20 - Rating: 5)

    This place is awesome. Management is great, clean grounds, great location and nice people. The only problem I ever had was my smoke detector battery went out and they even came and replaced it. Great spot!

  • Review 155 (2017-11-15 - Rating: 5)

    As a local celebrity, Ive been to many properties. This property is not only aesthetically appealing but the staff is always so wonderful to speak to anytime you need something. Sean on the Rocks gives 5 stars.

  • Review 156 (2023-04-05 - Rating: 5)

    First of all it is beautiful. Anytime I have called everyone is so pleasant and helpful. They keep the property clean and well maintained, it makes you want to go home.

  • Review 157 (2021-10-14 - Rating: 5)

    Great apartment complex! I have a friend who lives there; states their very happy with leasing office and the maintenance team. Looking forward to being a resident soon.

  • Review 158 (2019-08-06 - Rating: 5)

    Nice safe community to live in. The apartments are luxurious and it’s locations means easy access to tons of restaurants and entertainment. The pool is nice and clean and the attached garages are a nice touch.

  • Review 159 (2021-10-30 - Rating: 5)

    Katie is awesome, she was so helpful and gave a great tour of this beautiful and welcoming property. She also made move in and the application process so easy and hassle free.

  • Review 160 (2020-09-10 - Rating: 5)

    Cindy and her staff are very professional and friendly, and they always respond quickly. The grounds also look amazing as well. I would definitely recommend these apartments.

  • Review 161 (2017-12-03 - Rating: 5)

    Since searching for real photos and real reviews turned up to be a dead end. We decided to take photos and video the Sage Floor Plan at the Preserve on Fredericksburg apartment complex while we were on a tour of the property. Their website shows the pool area well enough, but actual inside apartment photos were difficult to find. Not anymore! At least for the sage 2 bedroom, 2 bathroom, 1 Car garage floor plan. This model had the hard wood (laminate) floor that they charge a little extra for also. Video on the YouTube channel. Hope it helps!

  • Review 162 (2020-08-22 - Rating: 5)

    We love living at the Preserve! Such a beautiful community and very dog friendly. Whenever we have an issue the people at the front office and the maintenance men are quick to fix it!

  • Review 163 (2019-08-07 - Rating: 5)

    This community has been a pleasure to live at. I enjoy the pool and the very unique community. I love my apartment and all the features it has to offer. I cant wait to continue to live in such a beautiful community.

  • Review 164 (2021-10-07 - Rating: 5)

    Beautiful community! I love seeing the people walking around in the evenings with their friends, families or pets. The property looks well maintained and the maintenance staff is friendly.

  • Review 165 (2023-04-05 - Rating: 5)

    The office staff have been very helpful to my roommate and I who are both active duty. They are very nice people who have repeatedly gone out of their way to help!

  • Review 166 (2024-06-15 - Rating: 5)

    The staff here is amazing and the property is quiet and well kept, I would recommend anyone to live here!

  • Review 167 (2023-04-06 - Rating: 5)

    Recently I stayed in these apartments and they were super nice and clean & the environment was vary nice and calming would definitely recommend this location.

  • Review 168 (2021-04-23 - Rating: 5)

    Beautiful property!!! The staff is amazing always so helpful. Maintenance man would be there same day to fix any issues! I highly recommend living at the Preserve!!

Similar Organizations