Cortland Arbor Hills

Photo of Cortland Arbor Hills

Located in Houston, Texas

Address: 7001 W Parker Rd, Plano, TX 75093, United States

Phone: +1 469-844-4250

Rating: 4.6

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dog park
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-12-14 - Rating: 5)

    This is the second time I’ve had service done in my apartment. Right after move in my garbage disposal blew a major leak. I called and Jose(I think his name was) was at my door within 10 minutes! Since this was a water situation, I was glad he came so quickly. Then he proceeded to fix other things on my move in list!Yesterday(2 months into my lease now)Jerome and Elder came and fixed my vinyl floor where it was lifting. They were able to replace the plank in minutes. They also removed my showerhead so I could put a handheld showerhead on. They arrived within 10 min of my request though I had requested they come in the afternoon when I got home, they did everything within 15 minutes and I was on my way! I am impressed at the fast response to service requests at Cortland Arbor Hills!

  • Review 2 (2024-08-30 - Rating: 5)

    I had four issues requiring maintenance in my unit. Jerome and Elder came to fix as soon as the work order was placed. Like a tsunami they were in and out with the issues fixed perfectly. All done in 15mins. Very good service thank you Jerome and Elder.

  • Review 3 (2024-10-30 - Rating: 5)

    First of all, this is our impression of the tour. We didnt live here.We just moved to the US from Europe and have already looked at over 25 apartments in the Plano neighborhood. These apartments were absolutely the best. Very high quality kitchen, the apartment was a pleasure to be in. No odors, dirt, dust or anything else. Probably the only apartments that have lockers with closers in the kitchen.Why didnt we choose this place? Because the elementary school is not the best, and for us it is important.

  • Review 4 (2024-08-09 - Rating: 5)

    I’ve been at CortlandArbor Hills for 2 years now, and it has been a wonderful experience. Apartments have been updated with great appliances and fixtures and they have lots of storage space. The community is nice and quiet. Maintenance team is quick to respond and are always efficient and friendly. Landscaping and property upkeep is great. I haven’t had to reach out to the management team often, but when I do, they have always been very professional and helpful. They make an effort to recognize and address the residents by name. Communication about upcoming events (and there is always something going on), alerts and reminders is tremendous. The property has a beautiful pool area, great work out facility and offer exercise classes. Add all of that to the fact the you have quick and easy access to North Dallas Tollway, Hwy 121 and George Bush Expressway. Right down the street from a fabulous medical facility in Presby Plano as well as being surrounded by wonderful entertainment venues and restaurants!

  • Review 5 (2024-12-20 - Rating: 5)

    On December 10, 2024 Jerome Jacobs came and fixed our garbage disposal. He had great customer service and he responded swiftly to our request.

  • Review 6 (2024-09-12 - Rating: 5)

    A big thank you to Jerome and Elder Jose who completed multiple repairs in my unit. I really thought things were falling apart and Jerome and Elder had very quick fixes for all of them. They clearly know the needs of this community and what minor repairs might be needed in each unit.

  • Review 7 (2024-10-03 - Rating: 5)

    Building drain was clogged and water backing up through the kitchen sink (first floor) apartments above me were running water and it kept coming through my sink and flooding over my counter top. Jerome ran a pipe snake and cleaned out the build up. The drain seems to be working fine so far

  • Review 8 (2024-08-16 - Rating: 5)

    I had 2 different maintenance requests today. Jerome came in and handled both in about 10 minutes! Time after time, the Cortland Arbor Hills maintenance team has performed efficiently and has also been friendly and accomodating. My wife and I are pleased.

  • Review 9 (2024-08-14 - Rating: 5)

    Today I put a work order to fix the lock on my door around 444pm. Elder and Jerome showed up in less than 15min. Elder fixed the lock quickly. I was so grateful I didnt have to wait long. Thank you.

  • Review 10 (2024-08-20 - Rating: 5)

    My fire/CO2 alarm kept beeping every 30 seconds. I put in a service request and Jerome, our maintenance worker arrived within 30 minutes to fix it. He was friendly, efficient and professional.

  • Review 11 (2024-05-07 - Rating: 5)

    I cant say enough about the fantastic service provided by the maintenance team, especially Elder and Jerome ! From the moment I contacted them with my issue, they were prompt, professional, and incredibly efficient. They arrived at my home exactly on time and wasted no time in diagnosing the problem with my AC unit. Their expertise was evident as they quickly identified the issue and explained the necessary repairs in clear, understandable terms. Throughout the process, they demonstrated a high level of professionalism and respect for both me and my home.Not only did they efficiently resolve the issue with my AC unit, but they also took the time to ensure everything was functioning optimally before leaving. Their attention to detail and commitment to quality were truly impressive. Thanks to their expertise and dedication, my home is now cool and comfortable once again. I wouldnt hesitate to recommend this service team to anyone in need of AC repair—they exceeded my expectations in every way possible!. Thankyou So much Elder and Jerome for fixing issue :)

  • Review 12 (2024-08-12 - Rating: 5)

    Sunday afternoon while washing the dishes in the kitchen, the black hose inside the faucet fell down under the sink and began to drip. While trying to turn the water switch off, the pipe snapped and the strong current of water started flooding the apartment. Following my call to the maintenance team, Jerome and Elder promptly arrived and switched the water off centrally. They used suction machines to remove excess water and installed powerful fans to dry off the apartment. Following this, they removed a piece of the wall behind the sink, replaced the pipe, put the black hose up in its place in the faucet and tested that it works fine switching the water back on. Throughout the process, Jerome and Elder acted very professionally and worked hard to mitigate any negative consequences. I am very thankful to them for their support in working through this emergency.

  • Review 13 (2024-04-23 - Rating: 5)

    Wonderful customer service. Though we decided not to lease here for financial reasons, I would like to give a shout out to how great the leasing office was. They answered every question we had and were very prompt with their responses. I received emails back within a hour. If you can afford this complex you will not be disappointed in the customer service they offer. It is night and day compared to our current complex.I am getting nothing out of writing this review other than knowing that there are good people out there who do seem to enjoy their jobs and enjoy helping people.

  • Review 14 (2024-06-05 - Rating: 5)

    Im thoroughly impressed with this amazing community! Their service is top-notch - prompt, efficient, and courteous. My microwave door was malfunctioning, but Elder came to the rescue and replaced it with ease. A special shoutout to Elder for his exceptional service and dedication. He truly went above and beyond!

  • Review 15 (2024-10-03 - Rating: 5)

    I had some maintenance issues and the problem was solved on the afternoon i submitted the request. Elder and Jerone are very polite and knowledgeable.Thank you guys for the great service

  • Review 16 (2024-05-03 - Rating: 5)

    We were looking forward to moving to Cortland but unfortunately were not able to proceed due to financial reasons. Ms. Leah at the leasing office was the best! She was very kind and helpful through out the whole process. The place looks just amazing as it does in the pictures online. Looking forward to making this my home in the near future.

  • Review 17 (2023-12-06 - Rating: 5)

    Always a great experience working with the Cortland Arbor Hills team. Whenever a maintenance issue arises, the team is there speedy quick (often within hours of the request!). Elder and Jerome paid us a visit most recently— they are a joy to work with and get the issues settled quickly and efficiently. The buildings aren’t new by any means but they upkeep the newly renovated units very well. We appreciate them!

  • Review 18 (2024-09-18 - Rating: 5)

    Elder and Jerome were amazing and super quick with fixing my ac. Within minutes after the call they were out there fixing the unit!

  • Review 19 (2024-04-24 - Rating: 5)

    On my move in weekend, as the water was turned on, a neighbor noticed that there was the sound of water dripping in the wall connecting to my new apartment. My new apartment was still empty and so they called the emergency maintenance line. At 2am, Jerome went out to the apartment and discovered that the water heater was leaking. Because of his quick response to the matter there was little to no damage, and any issues that were caused by the leak were quickly handled with great care and communication. Jerome and Elder were back the very next morning to replace the water heater/lines, and make sure that everything was good to go. A+ response, and professionalism all around. Much appreciated!

  • Review 20 (2024-06-28 - Rating: 5)

    Cant believe how quiet and peaceful it is here! Great amenities and the apartments itself are soooo nice. Moving from another Cortland property and you honestly cant go wrong with Cortland. Always personal and impeccable service. Estefany is sweet and personable. You can tell she truly loves what she does and cares about the residents. I honestly cannot wait to move in 😍

  • Review 21 (2019-08-26 - Rating: 5)

    Clean, safe, and great wildlife watching at the preserve. The front desk workers Amber and Maritza are thoughtful and work really hard to make sure you are taken care of. We moved here in June and couldn’t be happier!Only problem that has happened since we moved in is the AC stopped working for the weekend but they fixed it and it’s been working ever since!

  • Review 22 (2024-05-20 - Rating: 5)

    I’ve had maintenance requests several time for everything from floor glue, crack in shower, hot water heater breakdown, mold on ceiling, washer won’t rinse and disposal not working…Jerome has been on top of every job quickly, and stays on top of it until it is finished! I’m grateful! Great Job Jerome

  • Review 23 (2023-12-13 - Rating: 5)

    Jerome and Elder took care of some important work orders for me last week.They were quick, kind, and even went the extra mile to help me figure out how to program my car to my garage. That made my life so much easier. It’s the little things and I am very thankful for their help.Living here has been great. It’s nice. Modern. Everything has been easy so far.And everyone Ive spoken to in the leasing office has been kind.

  • Review 24 (2024-08-16 - Rating: 5)

    I want to give a big shout-out to Jerome from the Cortland Arbor Hills maintenance team! He fixed three issues in our apartment shortly after we placed the requests. Jerome was not only quick but also very helpful and friendly. Thanks for the excellent service, Jerome!

  • Review 25 (2025-01-09 - Rating: 5)

    Caitlin and Jace are amazing. They answered all my questions and made the application process very easy

  • Review 26 (2024-08-22 - Rating: 5)

    Jose, Elder, and Jerome from the service team are very quick, efficient, and helpful! They are quick to respond and get the job done quick! Overall great experience with the service team!

  • Review 27 (2023-10-05 - Rating: 5)

    Jerome in maintenance is awesome. My air conditioner went out and he was here within 10 minutes of me submitting my maintenance ticket. He also helped me hang my curtains and has always been helpful whenever I have submitted a maintenance request. Thanks so much Jerome!

  • Review 28 (2023-10-02 - Rating: 5)

    We have lived at Cortland Arbor Hills for almost two years now and have loved the community & apartments! The maintenance team and office staff are always friendly and helpful. Special thank you to the maintenance team for being so quick to get things done! We appreciate you all!!

  • Review 29 (2023-11-14 - Rating: 5)

    Elder from the maintenance team has always been nice and efficient. He always does quality work and is always carrying a smile on his face. Our service requests never take more than 24hrs to be taken care of, sometimes even same-day. It has always been a pleasant experience. Thank you Elder!

  • Review 30 (2024-12-10 - Rating: 5)

    Very quick response for service call.Great customer service, with efficient and effective repair.Leaving NO mess behind.

  • Review 31 (2024-01-14 - Rating: 5)

    Service manager Jerome was very helpful at fixing our heater! We submitted a service request earlier this morning and he was here to fix it in less than 2 hours. Friendly and very polite.

  • Review 32 (2023-11-16 - Rating: 5)

    Devin Brown was an exceptional leasing agent during my recent apartment visit. His professionalism and extensive knowledge about the property made the process smooth and informative. Devin was not only friendly and welcoming but also attentive to my needs, showing apartments that perfectly matched my criteria. His prompt and clear communication was greatly appreciated.

  • Review 33 (2022-11-21 - Rating: 5)

    Ive been living here almost half a year, and the maintenance staff have been wonderful the whole time. Not only are the support staff knowledgeable, but theyre also very kind. Jose and Edward are professional and great at their job.Edward helped with a broken water heater, and he had a new one installed in less than 8 hours. Talk about great customer service! Hopefully Cortland pays their staff well as they contribute immensely to the positive experience at Cortland properties.

  • Review 34 (2024-04-24 - Rating: 5)

    Jerome and Elder are the best maintenance guys we’ve ever had in an apartment complex. Super friendly and efficient. And they always come fix things right away!

  • Review 35 (2024-05-01 - Rating: 5)

    Elder came over to check my leaking bathroom faucet and installed a new one that works much better!! He was polite and very efficient! This is the best maintenance man!! Thank you Elder!!

  • Review 36 (2022-11-03 - Rating: 5)

    Weve had a few issues since moving in with our power but the team and management have always been extremely helpful in getting things resolved and quickly. I love how much they communicate with me and make sure Im in the loop. In regards to the area, I love our neighbors, very kind people we love around. Pet friendly community where everyone likes to talk with one another, including the dogs lol! I feel comfortable and happy, just wanted to leave the review after being here for about 3 months :)

  • Review 37 (2023-06-20 - Rating: 5)

    I really enjoy living here. The community is very well kept, safe, and in a great location. April in the leasing office is FANTASTIC to work with! Very patient and receptive to questions. They care about concerns, and handle maintenance requests promptly. Very pleased!

  • Review 38 (2023-06-22 - Rating: 5)

    After moving in last month, my overall experience at Cortland Arbor Hills has been great. There were a few maintenance concerns when I moved in, but management was responsive, and Edward came out and fixed them all.Update: Ive now lived in this complex for around one and a half years and still only have positives to say. Management has been great to work with, and recently, April has been extremely helpful in talking through different topics and questions and making sure I fully understood all my options.

  • Review 39 (2022-08-05 - Rating: 5)

    I have to commend the staff at Cortland Arbor Hills! This has been an awesome experience for my husband and me, getting into our new apartment. Julissa, Nevada, and April are incredible. They go above and beyond to make sure their tenants are cared for and well treated. It has been a pleasure dealing with everyone here. Edward, Robert and Elder are amazing too! Thank you!

  • Review 40 (2023-09-29 - Rating: 5)

    I had to submit a two separate maintenance request for the same issue… broken dishwasher. The first request was attended to timely, but the maintenance person was too busy running his mouth and blaming residents for being the problem instead of listening to what actually happened. The second request (the purpose of this 5 star review) was answered by Elder. He came out, listened to the issue and immediately knew it was the circuit board on the dishwasher and not necessarily the resident being stupid. Elder ordered a new dishwasher and installed it within 24 hours. Elder always provides excellent maintenance and very friendly!

  • Review 41 (2021-10-28 - Rating: 5)

    Recently moved into Cortland Arbor Hills and have had a great experience so far. We had the pleasure of working with Nevada throughout the rental process. She was super knowledgeable, responsive, and willing to go the extra mile to ensure any issues we had were resolved. The apartment was recently renovated, so it looks brand new. Service request system is also easy to use and maintenance team has been very prompt in addressing any requests.

  • Review 42 (2021-04-13 - Rating: 5)

    So far our experience has been great! Attentive management, staff, and maintenance. Friendly neighbors and great with pets. Strong sense of communityWe had an issue with our shower valve and the maintenance man Edward came after hours to shut off the water, then returned back next day with a new part to replace the broken one. Awesome service!

  • Review 43 (2024-03-05 - Rating: 5)

    3/5/2024Jerome completed faucet issues without any problems, really quick leaving the area nice and tidy! Faucet running like a charm. Thank you!Elder assisted Jerome with the electrical problem. Outlet had a bad connection. My TV in the other room and outlet behind it wasnt working either, which Elder pointed out. By repairing that outlet, it resolved three issues, instead of two that I reported. Thanks Guys! Job well done! Appreciate how quickly the issue was solved and repair completed. Amen!11/30/2020Edward has been very helpful in assisting me with the Samsung oven and dishwasher whenever they have been issues. He is so AWESOME and KIND! Thanks for all you do!Elder is always prompt when making service request repairs... Great Maintenance Staff!The staff at Arbor Hills is absolutely marvelous! Always friendly and there to help with all issues that come up... Just love them... Maritza, Amber and April... YOU GO GIRLS! Woohoo!Recently, I noticed that wasps had built a nest between the window and the screen. They must have entered after hail damaged the window screen. Being highly allergic to bee stings, I called the office and they sent Elder Morales here within an hour or so. Elder removed the hive and repaired the screen within 30 minutes of entering my apt. Thank you so much Elder for everything that you do....garbage disposal, kitchen fluorescent light bulb replacement, assisting Nebraska Furniture on the installation of my washer and dryer and the water pressure in main bath. Youre totally AWESOME!I have tried to get into this apt complex for years. I would always look at an apt and someone would lease it before I would make up my mind. It took me four attempts over the previous last five years. Maritza gave me the tour of apt #737, I was supposed to go back the next day and complete the process...evidently, I was too slow. Someone looked at the apartment the next morning, gave their deposit and BOOM! My apt was gone. Maritza called me and stated that the apt had been leased, but she would keep a look out for me. I finally got in, but thats another story. I am constantly in contact or chatting Maritza up whenever I am in the office picking up a package, asking for a maintenance request or passing through just to say hi... She has always been very enthusiastic about taking care of her Tenants. I thoroughly enjoy her personality and spirit. Very sweet, passionate and personable young woman that is truly admirable in the real estate industry. A true GEM! - Thanks for all you do Maritza! I wouldnt trade you for the WORLD! xoxo - Ms. Allie

  • Review 44 (2023-11-17 - Rating: 5)

    Devin is the best hands down. He’s very attentive, friendly and has extensive knowledge on the property. He was very patient and answered all of my questions and concerns. Not once did I feel rushed or like I was being pushed to make a decision. Great work, Devin!

  • Review 45 (2022-11-15 - Rating: 5)

    This is my 1st review since Ive arrived here since this August. This came through when I needed a apartment immediately after leaving the base.The apartment size is bigger than I expected. Great view from the balcony and privacy.Safe gated environment. Location is even more perfect to travel to work. In the midst Great options of shopping areas and malls, restaurants, and options of nearby theaters to chose from.Only 30 mins the most from the airport.I think I did a good job choosing this as my 1st place to rent.

  • Review 46 (2020-11-22 - Rating: 5)

    I have been living in this apartment complex already 3 years. Love this property and people , who work here I want to say special thank to assistant manager April. She is very friendly, professional , going above and beyond to make residents happy. April always offers help and makes extra steps to resolve any issues. I recommend this apartment complex to my friends and coworkers . Love everything about this property. Best place to live. Maintenance guys Dennis and Elder are extremely professional, nice and always smile and say hi when I see them. New manager Yardley , assistant manager April and front desk guys Amber and Eric are very friendly and professional and responsive to any issues. All this team taking good care of the property and residents. They has to be nominated as the BEST TEAM OF THE YEAR. I will always recommend Preserve at Arbor Hills to everyone.

  • Review 47 (2020-09-16 - Rating: 5)

    I have lived at The Preserve for 3 years and just renewed my lease. The location is ideal and enhanced by the adjoining nature preserve. Plenty of trails for walking, jogging or exercising your dog.The Preserve is a well landscaped mature complex. Many of the apartments overlook the adjacent nature preserve which creates a natural environment. Courtland has taken on the task of methodically upgrading each of the units. This is in addition to repainting the exterior of all buildings and walkways, creating a dog park and improving other amenities. All of this contributes to a pleasant and peaceful apartment atmosphere which is unlike surrounding complexes.The maintenance crew (led by Dennis and Elder) is prompt and professional. I have never had a problem. They take pride in their work and show a genuine interest in acquanting themselves with the tenants.Since Courtland began managing the property at the beginning of 2020, onsite management (led by Yardley, April and Amber) has been very responsive, friendly and professional. In addition, the district management (led by Trey) has been accessible and responsive to any issues needing their particular attention. Again, very responsive, friendly and professional. All of this during the pandemic which they have handled quite well.As far as security, I feel safe here and have never had any problems.Overall, a good apartment living atmosphere and experience.

  • Review 48 (2022-07-30 - Rating: 5)

    I highly recommend Cortland at Arbor Hills apts. Excellent management, staff and amenities. Special thanks to the staff. Thank you April Tobias for all your support in managing the property. For leasing, thank you Nevada Kimball for your excellent customer service. And for the maintenance team thanks to Edward, Elder and Jose who continue to provide excellent support in responding and fixing maintenance requests in a timely manner.

  • Review 49 (2019-10-31 - Rating: 5)

    My husband and I have called The Preserve at Arbor Hills our home for 4 years. We love it here. We back up to a beautiful preserve, the maintenance staff is top notch, and the office staff is amazing. We can always count on maintenance being prompt and reliable. The office staff is knowledgeable, helpful, and friendly. They always have time to visit with you when you go into the office. The complex is well maintained, quiet, and secure. If you are looking for a complex to call home, The Preserve is the perfect choice.

  • Review 50 (2022-06-03 - Rating: 5)

    My husband and I just recently moved from Southern California to Plano, TX and after careful consideration and reviews with many communities/properties, we chose Cortland - Arbor Hills for our new home! We are so impressed with the professionalism, genuineness, and transparency with our leasing agent Eric Cruz. Also specifically all or our maintenance requests were handled with kit gloves with Edward the Maintenance Manager, who scheduled our requests via a phone call, which was very surprising to us, and we had an outstanding/professional experience with him handling all of our move-in inspection requests with his teammate Jose. We were also surprised that this amazing community allows for a one-hour COMP time to assist with hanging TV mounts or curtain rods....OMG!! If me and my husband can give 10 stars...it would be here at Arbor Hills!! A HUGE bonus is that the newly, beautiful, waterfall POOL just opened this past weekend and we are enjoying it so much! Please consider this wonderful community your new home in the future!!

  • Review 51 (2021-12-21 - Rating: 5)

    Maintenance (Edward specifically) was amazing. Super friendly and got to my work orders super fast. Area is very nice and quiet (exactly what i wanted) and close to everything! Eric (leasing agent) was welcoming and communication was always easy! Would recommend!

  • Review 52 (2022-11-15 - Rating: 5)

    I’ve lived here 3 years and the staff have all been very helpful. For example my car wouldn’t start and Edward saw and saved me by jumping my car. He saw me messing with it and came right over unprompted and helped. The nature and proximity to the park brought us here. The staff keep us from wanting to leave.

  • Review 53 (2023-06-13 - Rating: 5)

    Elder Morales is a great person and awesome worker. He assisted with numerous of things today and took care of them effective immediately with our toilet running, AC filter replaced and condensation from our AC. Thank you Mr. Morales! Truly appreciate the assistance!!!

  • Review 54 (2022-06-22 - Rating: 5)

    Edward with the Maintenance Team does amazing work! Very professional and polite and addresses any and all requests quickly and pays great attention to detail. The rest of the Maintenance Team and the Leasing Office staff are always fantastic as well! A+++++

  • Review 55 (2022-06-26 - Rating: 5)

    Edward on the maintenance team is fantastic! Are A/C unit was not working and within an hour of submitting the request to fix it, he was calling me to schedule a time to come see it. My fiancé and I would have had to fight with our old complex to even get someone to call us, not alone come out and fix it as fast as Edward did! We love this community and Edward and the rest of the staff are big part of the reason!

  • Review 56 (2019-05-26 - Rating: 5)

    I absolutely love living here!!! I’ve been here 5 years and can’t imagine living in any other apartment! Quiet and well maintained property. Wonderful office staff who are always so helpful and friendly!! Pam is a great manager and truly cares about the residents! Great big shout out to Elder and Alex on the maintenance staff who are always so quick to take care of any issues that arise!! You guys are awesome and I’m extremely grateful!!

  • Review 57 (2023-10-16 - Rating: 5)

    Jerome and Elder were on top of things and resolve the several maintenance requests submitted very quickly. Every issue I have had has been taken care of by this great maintenance team.

  • Review 58 (2023-07-31 - Rating: 5)

    We had Elder Morales come out and help us with a few recent issues and every time he comes out he’s always so professional and quick. He identifies the problem and knows exactly what to do to fix it. He will even explain what’s going on. We are happy to have such a person working in our community! Thank you!

  • Review 59 (2023-01-05 - Rating: 5)

    Edward, a member of the maintenance team at cortland arbor hills, was so incredibly helpful, he responded to a service request submitted at 5pm within an hour or 2 to assist with problems we had with our shower and toilet. Very kind and happy to assist us with our troubles! Very happy that he is part of the team here.

  • Review 60 (2016-07-06 - Rating: 4)

    Ive lived here for about 4 months. The leasing process was seamless and handled well. The neighborhood is quiet and my neighbors are friendly. There are plenty of dog stations and most everyone picks up after their pets. My apartment is spacious and has some nice features. The pool and grills are a welcome amenity as is being nextdoor to the nature preserve.In my building, there have been quite a few floods just this year from water pipes breaking. Be ready to follow-up with the office to get your maintenance issues resolved to your satisfaction and to their move in/move out standards unless it is a usual task. Even just this week I asked if they would remove wasp nests from my patio. They said that they did take care of that sort of thing and that it had been completed. Got home- still have nests and wasps. Staff stops responding if you keep on them. Corporate wont return your phone call. Basically, try to do as much as you can yourself and be prepared to stay on them if you do need them to do something.I love that other people boast what a great experience theyve had with maintenance. I wish that I could say that. Other than that, I love my apartment and the community.

  • Review 61 (2020-09-10 - Rating: 5)

    My roommate and i have lived here for 5 years now and we absolutely love it! Honestly it is the maintenance that keeps us here. whenever something happens (a/c out or whatever), they are on top of it! we hear back immediately and within 24 hours we are back to normal! Elder is hands down the absolute best! also not only is he on top of it, but he is also extremely nice and always has a smile on his face and says hi when we see him. He also teaches us maintenance tips that we definitely would not have known on our own.

  • Review 62 (2022-07-20 - Rating: 5)

    This might be long but if youre considering moving here - DO IT! I have been at Cortland Arbor Hills for a little under a month. Eric was my leasing agent and he was amazing! Im sad hes no longer here but the other office staff is amazing as well. So far I really do love it! The community itself is very peaceful and I have to say PERFECT location! Here you are literally so close to EVERYTHING! 10 minutes from Walmart, and Target. 1 minute up the road from a hospital and Kroeger, theres a CVS right down the street and so much more. It is such convenient location. I am new to Texas (moved here from Florida) so this is IDEAL for me. The community is super clean and everyone is very friendly and polite but not over friendly where they are annoying lol the office staff and maintanence is very friendly and helpful.When I first moved in there was a couple of hiccups. I arrived from Florida around 1 am to find out the key that was picked up by my friend from the office earlier in the day wasnt opening my apartment door. After a 30 hour drive with very little sleep, that was the last thing I wanted to deal with. I called the 24 hour maintenance line to try to handle it. After a few phone calls and verification that I was the actual resident, the on call employee came and let me in. I was so grateful. Eduardo (I believe this is his name) was so so so kind and so patient even though it was almost 2 in the morning at this point. He came and opened the door for me and fixed my key problem and made sure everything was okay before heading out.I had to go to the office to get my gate clicker replaced because mine wasnt working properly. And the 2 ladies in the office were very kind. Nevada and the other woman were so sweet and helpful and very funny. I was also having issues with getting my packages from the onsite amazon hub center and Nevada walked me over and helped me figure it out.The apartment units themselves are so beautiful and spacious. Im in the Sycamore floor plan and its perfect for me and my dog. I give it a 10 out of 10! Highly recommend. This has made my move to Texas so much easier honestly. Im really happy I picked Cortland Arbor Hills!!

  • Review 63 (2024-04-03 - Rating: 5)

    Good apartments, ended up not moving here for personal reasons. Leah Davis was a great help during the apartment search however, she helped me both times I stopped by and was great at answering all questions and was very helpful!

  • Review 64 (2019-10-31 - Rating: 5)

    We have been here since January 2019. We absolutely love it here! When we were shopping around for apartments last year, no one treated our family better than Amber and Maritza. They gave us a tour despite the weather. They offered us coffee and treats for the kids. They gave us great information and answered all our questions. They were quick to reply to our emails. Maintenance here has been AMAZING! They are on it and will complete the work order before the end of the day. We are definitely enjoying our time here. Perfect location for our family.

  • Review 65 (2020-09-19 - Rating: 5)

    I moved into this complex last February and absolutely love it! I am single and have several friends who are Plano Police officers and when I told them where I was moving they all told me that it was a great complex and they were rarely called here for incidents while they were on patrol. Best decision I ever made! The entire office staff and maintenance are awesome! They continue to improve the property by painting the buildings and building a dog park. I highly recommend this property!

  • Review 66 (2021-06-14 - Rating: 5)

    I’ve lived at the Preserve for 9 years and love it here! Huge trees, beautiful flowers and landscape. The apartments are beautiful and the maintenance staff responds quickly when you need something done. Friendly office staff. I spend the summer at the gorgeous pool with a waterfall fountain 😎

  • Review 67 (2022-12-22 - Rating: 5)

    Been here since August, this is quite literally the best apartments I’ve lived in. They are clean inside and out, maintenance is great, it’s a quiet community. And the office is always clean and wonderful staff. Location is great, I never see any doggy poo problems. And I think the only issue I can think of is sometimes I feel like I live underneath a bowling alley bc my upstairs vecinos but i am very happy living here! I highly recommend.

  • Review 68 (2018-08-05 - Rating: 5)

    I love living here! The maintenance team and the office staff have been nothing short of amazing! This kind of service is what keeps me here and keeps me telling my friends about this place. I feel so safe here and everyone is always so kind. They go out of their way to make sure everything is okay! I never have to wait crazy times if I need maintenance. The gates are always working and closed. The grounds are always so clean and well taken care of! It is a great location as well!

  • Review 69 (2022-07-12 - Rating: 5)

    Eduardo is the kindest, most reliable and works hard!!! I appreciate his attention to details. He follows through day or night. What an asset to Cortland.New office area is such a nice upgrade!!!Pool area is superb as well. Great job!!! April is also another great asset to the Cortland family. Thank you!!!

  • Review 70 (2021-09-22 - Rating: 5)

    Edward and Jose are awesome! They fixed my issue quicker than expected and did quality work. Throughout the work order, they explained the issue(s), their plan, and reviewed all the work with me each step of the way, something I really appreciate. On top of that, they both were super friendly, nice guys. Glad to of had them help me. 5 stars, for sure. Thank you 👍

  • Review 71 (2021-11-02 - Rating: 5)

    The Maintenance Team is one big reason I continue to live here. Today I submitted a service request to check my heater and within 45 minutes of the request, Edward and Elder were at my front door, despite the pouring rain! They are always professional, knowledgeable and willing to help!!

  • Review 72 (2022-08-02 - Rating: 5)

    I moved in last week, the whole process was easy breezy. Really happy so far. People that I have encountered have been great, April, Eric, Nevada, Julissa, and another temp forgot her name. Nothing bad whatsoever. Everything’s clean, neighbors are respectful. Very happy.

  • Review 73 (2023-08-10 - Rating: 5)

    Arbor Hills is a beautiful property. Devin provided excellent customer service during the tour & I appreciate his patience with me from all of my questions.If anyone is interested in Arbor Hills please take the time and tour 🙂 to see for yourself.

  • Review 74 (2020-12-22 - Rating: 4)

    When I first rented my apartment at The Preserve, I loved it there. You got a great size apartment for a decent price. I rented there because of Josh and Ciera. They were awesome. I enjoyed living at this complex and miss it everyday. The maintenance staff was amazing, and such a nice guy.

  • Review 75 (2019-10-31 - Rating: 4)

    Ive lived here for two and a half years. For the most part, this has been a great community to be a part of.Pros: Super friendly office staff, no bait and switch from viewing the model to obtaining keys to the apartment, its quiet (other than an isolated issue, no ongoing parties until 3am), the maintenance staff is quick to respond and very friendly, right next to the preserve for walking/activities, parking isnt a problem for me or guests, offers recyclingCons: Dog poop (a lot of residents dont pick up after their dogs and management is pretty hands off about it), bugs (Im renting right up against the preserve and get a lot of them in the apartment during the spring and fall), kitchen appliances (my range and fridge are on the super low end of the spectrum which is disappointing for what I pay in rent)

  • Review 76 (2023-08-04 - Rating: 5)

    Elger & Jerome fought through the blazing heat to come over and help me out today. They assessed the situation, made a quick decision, and knocked out the issue with my floor. Not only that they were polite kind and fun to work with.Thank you!

  • Review 77 (2021-05-21 - Rating: 5)

    My AC had not been cooling properly and I was lucky enough to have Edward come out to personally take care of it. He has only been at this community for a few weeks but I can already tell he is going to be a huge asset!He personally called me back promptly after i submitted my request and informed me on what steps would be done to correct the problem.He arrived when he said he would, asked questions and listened to the answers i gave him and told me what he would be doing while in my apt. A few short hours later he had completely replaced my failed blower unit and the air was cooling again!!Edward is a friendly guy and he clearly knows his stuff. I dint feel like i was getting excuses or he was here to do the quick fix.Unfortunately in the past that hasnt always been the case as past maintenance would only put a band aid on the problem. Edward fixed it for good!I feel confident that he will be able to address any issues that may come up in the future. Im very very happy he is part of this community and hope he gets the recognition he deserves

  • Review 78 (2019-10-30 - Rating: 5)

    I love living here! Its so quiet and the preserve is so beautiful! Amber in the leasing office is the best! Every time I need something or have a question, Amber goes above and beyond to help me. Amber is the main reason I signed a lease here. She gave me my first tour of the complex and then when my move out date changed at my old complex, she found me another apartment at The Preserve that I liked even more than the first one I chose. I love it here and I love having Amber in the office. This is the best apartment I have ever lived in!

  • Review 79 (2022-06-20 - Rating: 5)

    My wife and I just moved into our new home today at Arbor Hills...from the West Coast and we were very impressed with Eric Cruzs professionalism, genuineness, and transparency with the entire move-in process. We would definitely recommend 👌 moving into this beautiful community. I know it is only Day 1, but wanted to let you all know...great experience so far!!

  • Review 80 (2021-12-22 - Rating: 4)

    I’ve lived in Arbors Hills now for a few years. I would definitely recommend this place if you are looking for a place to live in Plano.The location is amazing, the apartments are nice and spacious and the staff is very responsive.The maintenance team is very helpful, especially Edward who took time out of his day to help me carry some packages up the stairs.So if you are looking to move to Plano, this place should be at the top of your list.

  • Review 81 (2021-10-27 - Rating: 5)

    I love living at Cortland Preserve at Arbor Hills. Ive been here 4 years & cant imagine living anywhere else. Great attentiveness by management & maintenance! Im proud to show others my community & apartment! Eric Cruz in our office has gone above & beyond my expectations in helpfulness.

  • Review 82 (2023-08-07 - Rating: 5)

    Maintenance has been excellent! I really appreciate the effort and speed with which my work orders are taken care of. Cortland Arbor Hills is by far the best place I’ve ever lived in my 20+ years as a renter!

  • Review 83 (2022-08-05 - Rating: 5)

    Edward has helped us multiple times in our short time here. The most recent was to get a garage ready for us to store furniture as we changed apartments. This saved us a lot of time and money.What an amazing team!

  • Review 84 (2021-07-14 - Rating: 5)

    We had issues with the A/C not working. When I called someone he came right on over to check. A part had to be ordered, but would be in the next morning. The gentleman was there by 10:15. Within 45 minutes the issue was resolved although they were having problems with the wiring. He came by a couple of hours later to make sure the A/C was still cooling which it was! He was very polite & very well mannered. The fact that he came right on after we called was surprising! His name was Edward. He is an asset to your company!

  • Review 85 (2024-10-03 - Rating: 5)

    Elder came quickly to fix the toilet, replace, and clean our vents.

  • Review 86 (2019-10-30 - Rating: 4)

    Weve only been here a short time but I feel like we made a great choice when we chose this complex. Great staff, good sized apartment for the price and quiet community! Only downside (and its one that the staff is trying hard to help with) is that we moved in right after a new management company took over and its led to some inconvenient computer glitches. I have hope that this will eventually be resolved though!

  • Review 87 (2021-05-21 - Rating: 5)

    Edward responded quickly, when I put in a work order regarding my AC. He was able to troubleshoot the issue and explain what was going on very well. By the next day, my AC was fixed, and he had also replaced light bulbs that were out. Ed is efficient and professional. Thanks again!

  • Review 88 (2020-09-10 - Rating: 5)

    I was planning I’m moving to these apartments however, my Job relocated to Fort Worth. The leasing agent I bribe his name is Eric was very helpful and gave great insight on the apartment complex and the surrounding area. He was very understanding of my my situation. I highly recommend reaching out to Eric if you have any questions.

  • Review 89 (2018-09-11 - Rating: 5)

    I havent leased yet at Preserve At Arbor Hills but Im currently looking for a new place to live. I have to say that the leasing consultant Amber Hegar has been SO wonderful. She has replied to every email I sent, called me, spoke to her manager about some specific needs I have and in my opinion has really gone above and beyond to try to help me. She is very much appreciated. You dont normally get this type of service.

  • Review 90 (2019-10-29 - Rating: 5)

    My wife and I went to see the community about a week ago... let me tell you I was really impressed with the service provided by Ms. Tobias. She definitely cares for her residents by showing it on her tours. Again, once our lease is up, we will definitely come back to complete our application.

  • Review 91 (2022-09-09 - Rating: 5)

    Went to get a quote on an apartment, Julissa was very helpful answered all my questions. She provided me with a tour of the model apartment they have to show, gave me everything I need to know on how to proceed with leasing an apartment at Cortland Arbor hills. I will definitely be leasing soon!

  • Review 92 (2016-08-12 - Rating: 5)

    My wife and I have lived here just over a year and just signed a new lease. It is a very quiet area and I love that we live right by the Nature Preserve. The Lack of noise factor and the nature factor were two major winning points for me as I dont like the craziness and business of the DFW area. The property is very well maintained, with ground crews working at least 2 times a week to keep the place looking nice. Maintenance staff are all friendly and polite. The maintenance supervisor Jorge even came out and fixed my AC when it went out on fathers day. The office staff are all fantastic. Ceara has been amazing. From the first day she has been very friendly and personable. She knows everyone by name and always seems in good spirits when we talk. Sarahi is also very friendly and just as easy to work with. The property manager Pam is such a kind person and very accommodating. We had a couple issues with our old lease and new lease charges and fees, and she worked with us to make things right. We really appreciate her efforts to make sure every resident is happy. I dont normally write reviews, but I feel this place deserves some positive words. I think the Preserves deserves much more than 3.6 stars.In the interest of having a balanced review I will note one complaint. The biggest issue for me is the lack of covered parking. There unfortunately just isnt enough of it in the area of the complex we are in, and for this Texas heat, its something you really do want and kind of need. You can rent covered parking, but for me its simply far too expensive! $35 a month! way too rich for my blood, and a little exorbitant of an amount to pay. That may be the going rate for properties around here, but Im not sure. Other than that, this is a great place to live!

  • Review 93 (2021-10-26 - Rating: 5)

    I visited Cortland Arbor Hills as I am planning on moving out by March next year. I was helped by Eric Cruz who was very profesional, helpful and kind as I was being informed of the requirements and prices of the property. This property is definitely on top of my list to move in, the environment it’s safe and the staff are warm and friendly.

  • Review 94 (2022-02-04 - Rating: 5)

    Jose and edward came feb 4 th 2022 to fix our heater after being cold all night. They were super fast to respond and to fix our heater so we can be warm and cozy. Thank you so much best of the best service. Super satisfied and happy with their help thank you so much.

  • Review 95 (2019-10-31 - Rating: 5)

    Great property! Love the layouts available. Leasing staff was very friendly, honest and knowledgeable. Location by Arbor Hills is wonderful. Plus, it is so close to so many great restaurants and necessities. What more could you ask for?!

  • Review 96 (2016-07-07 - Rating: 5)

    We are a family of three and love it here. The office staff here now have been here for a year and a half or longer I think, and thats nice for the residents; the staff are very friendly and got to know us. Ceara in the front office knows our whole family and calls us by name - even my son, so he feels comfortable running down to get a coke by the front office or ask a question or get the mail. The bus for the jr high and high school picks up directly in front of the gate, and the families that live here are very respectful to each other. - They take delivery of packages in the front office and email you when you have something delivered and waiting-nice touch.To address the concerns left in some other reviews - when there was different staff we did have a couple of issues...concerning the pool and the dumpster last summer - people where driving in that were not residents, and having huge parties at the pool- leaving no room for the residents to use the pool, but that has completely stopped. The pool is beautiful and usable again and there is plenty of room. It seems the trash pickup has increased and I have not seen any trash outside of the dumpster for months - so they have apparently taken care of that as well. The landscaping and grounds are lovely.Our unit may have had some maintenance issues, but I think that would happen anywhere. I feel safe walking at night, and the pool areas is gorgeous. The location cant be beat. To live in this area and know that I dont have to watch my husband cut grass in 100 degree heat, things that break will get fixed, and Im close to a nature preserve? I feel we are lucky to live here. Thanks to Pam and Ceara and George...

  • Review 97 (2020-12-17 - Rating: 5)

    During the pandemic is always a scary time to move but Amber was wonderful in every part of the process. She went above and beyond to help us with the process. The apartments are newly renovated and clean. Excited to move in already! Ask for Amber if you want a++++++ customer service.

  • Review 98 (2021-10-28 - Rating: 5)

    Moved in over the summer and have absolutely loved living here !! Nevada is amazing and is always helping me with anything I need !! Maintenance is always fast and very easy to request too- all staff is so so kind to me and my pup :)

  • Review 99 (2022-03-11 - Rating: 5)

    I have lived at this apartment complex for a very long time. The maintenance staff is wonderful. Edward, Elder and Jose always respond promptly to requests and are professional and friendly! I highly recommend this apartment community!

  • Review 100 (2016-12-16 - Rating: 5)

    Lived here for 8 months. Very nice and quiet community. Have had no problems with neighbors. I can never hear them. The pool is great, the staff is really nice and helpful. The workout facility is nice and have the mail accessible at anytime and being indoors is nice. Using the gas grill for free at the pool has been amazing. Gated community. Gates are closed most of the time and never seem to have many problems. I will definetly be signing another lease here. Only problem ive had is im forced to have Time Warner for TV and Coserv for electricity but they have been great services.

  • Review 101 (2019-10-29 - Rating: 5)

    The Best place I have ever lived!!! The staff is amazing and very professionsl. The few work orders I had were always completed the same day. I miss my beautiful home there very much!!!! Best Property in all of Plano.

  • Review 102 (2022-02-24 - Rating: 5)

    Dishwasher wasnt emptying, was concerned of standing water smell, called maintainance made a call and within 10 minutes and Edward and Jose were here on the coldest day to repair.I was not aware there was a button to hold to drain if it didnt within the cleaning cycleHold 3 seconds close door and DRAINED!THANKS GUYS

  • Review 103 (2023-06-17 - Rating: 5)

    AC went out. Jerome the service manager responded quickly with great service. He really saved the day. Cleaned up any mess that was made during the fix. Extremely professional and great!

  • Review 104 (2019-10-30 - Rating: 5)

    These apartments are very modern, recently updated and just gorgeous. Theyre also nicely situated, its so nice looking at wilderness instead of cement and stores! Also impressed with how everything is run, everything seems to be well maintained and all of my questions were answered by knowledgeable people.

  • Review 105 (2021-05-01 - Rating: 5)

    Edward, one of the maintenance staff, did a professional and efficient job of fixing several outlets that were not working post-remodeling. (The complex is undergoing extensive remodling and upscaling.) He notified us of his arrival, arrived on time, was very friendly and professional, explained his work and instructed us in basic wiring, and completed the job very quickly. Edward is an asset to Cortland and the Preserve at Arbor Hills. He is one of the key people making life at the Preserve worry-free and very goodl.

  • Review 106 (2020-06-04 - Rating: 5)

    I moved into these apartments earlier this year. Amber gave us a tour and was very helpful in locating us a 2 bedroom, since I’ll be having our 1st child soon. Our patio backs right up to the nature preserve, which is exactly what I wanted. I’m so thankful to Amber for helping us find our dream apartment!

  • Review 107 (2022-10-10 - Rating: 5)

    Have lived at this property for almost a year, all great. With that said, had an emergency this morning and the response was almost immediately, the best! Dennis and Edward went beyond their call this morning. Thank you both so much!

  • Review 108 (2019-10-29 - Rating: 5)

    This community is beautifully manicured and maintained. The area has a great walking trail and park close by that really makes it easy to be outdoors. I am always taken care of for work orders and Dennis and his team are so friendly. I highly recommend this property for anyone looking in the area.

  • Review 109 (2022-05-05 - Rating: 5)

    Edward and Elder took care of my work order very quickly and efficiently. They were very kind and were also very kind to my cat! Thank you and I appreciate all the hard work! :)

  • Review 110 (2022-01-26 - Rating: 5)

    Elder is absolutely wonderful. Friendly and excellent at his job. Everyone loves Elder. He needs a raise. Edward is just great. Courteous efficient and very friendly

  • Review 111 (2019-10-30 - Rating: 5)

    Toured these apartments earlier this year. A+ community, great amenities and gorgeous spaces. Office staff is wonderful and goes out of their way to help residents and potential. Amber and Maritza especially are great.

  • Review 112 (2019-10-31 - Rating: 5)

    I loved my tour with Amber. She was so kind, and explained the leasing process very well. The grounds looked well kept, and everyone I met on site was very welcoming.

  • Review 113 (2021-09-23 - Rating: 5)

    Edward came out to work in my unit today, and did a great job with replacing my microwave and dishwasher. Professional work and great customer service. Thank you so much Edward!

  • Review 114 (2020-09-10 - Rating: 5)

    Very nice looking property. I was looking for an apartment for some friends and Amber helped us out. Amber went above and beyond to get them into the right Floorplan. I cannot thank her enough. A+ experience. I will be referring more friends to Amber.

  • Review 115 (2023-11-15 - Rating: 5)

    Jerome from Maintenance is very efficient and courteous! He was able to fix all the issues right away and did not leave a mess behind!

  • Review 116 (2021-05-07 - Rating: 5)

    After having AC issues team members Eric and Amber made every effort to get it resolved, and the service manager Edward came same day and completed the repairs. Outstanding service!

  • Review 117 (2023-10-10 - Rating: 5)

    Really appreciate how promptly the maintenance tasks are taken care of! Elder and others who have come to help are always very professional and take care of the issues.

  • Review 118 (2023-08-10 - Rating: 5)

    Ive loved my stay here thus far. Very knowledgeable and welcoming staff. Grounds are well kept. Perfect location. Great school district.

  • Review 119 (2020-09-10 - Rating: 5)

    Amber in the office is BEYOND AMAZING!!!! She is so helpful and caring, she will help you in any way she can. She makes me feel like family and because of that we LOVED this apartment!

  • Review 120 (2023-11-18 - Rating: 5)

    I wanna say thank you Mr Elder and Jerome!! for doing awesome job and taking care of some small issues that I had in my appartment. Be stunning guys!!

  • Review 121 (2023-04-17 - Rating: 5)

    Best management and services team! All requests were addressed in a timely manner. Cortland Arbor Hills is the best from start to finish.

  • Review 122 (2020-09-09 - Rating: 5)

    Recently visited this office and was treated very kindly by the staff. Eric (the leasing agent) was very helpful with all my questions and concerns. The property and office seemed well taken care of as well!

  • Review 123 (2020-09-10 - Rating: 5)

    This is an awesome location. Dallas North Tollway is just off of Parker giving you easy access to commute. Community was just repainted on the exteriors, giving a total new look! Definitely recommend!

  • Review 124 (2019-10-29 - Rating: 5)

    A great place to live. From the helpful office staff to the excellent maintenance staff. The preserve offers a wonderful mix of amenities in a peaceful nature setting. I love it here.

  • Review 125 (2021-10-30 - Rating: 5)

    My experience at Cortland, Arbor Hills has been great so far. Its a quiet and pleasant neighborhood. Eric and all the other staff are very friendly.

  • Review 126 (2019-10-29 - Rating: 5)

    We have friends who live here. I’ve visited the community multiple times over the years. The grounds are always well kept & secure. The units are modern & spacious. If I decided to move to the area I would lease here.

  • Review 127 (2022-12-14 - Rating: 5)

    It’s very beautiful cortland propertyAll working stuff are very friendly and they work hard and keeps properly looks goodJulissa and Edward are on top of their jobsAlso maintenance and leasing team are very useful they all on top of their jobs too

  • Review 128 (2015-10-24 - Rating: 5)

    Not sure what other people or complaining about. Its one of the nicest apts i have ever lived in. They do like their fees and stuff. But other than super nice, super clean they are always doing some maintenance, and the pool area is fantastic.

  • Review 129 (2019-10-30 - Rating: 5)

    Amber Hegar was such a delight. Shes one of a kind. Keep her around! The office staff is amazing and will be touring here for myself in the future! :)

  • Review 130 (2023-10-02 - Rating: 5)

    Elder morales was prompt in his servicing and his team always does a great job fixing up our needs!

  • Review 131 (2018-10-01 - Rating: 5)

    I toured the property last month and loved the service I received...I am still waiting on my job status before deciding but Amber and staff treated me with kindness and understanding. Definitely will lease if everything works out

  • Review 132 (2021-07-30 - Rating: 5)

    Edward went above and beyond Monday doing some move in repairs and way above and beyond this evening staying late to replace all my appliances! Thank you Edward for your great service!

  • Review 133 (2019-10-29 - Rating: 5)

    Wonderful place! Great landscaping. And amenities. Both staff and residents are the best. 12 years here. Hated to leave but circumstances required me to do so. Check it out!

  • Review 134 (2021-11-10 - Rating: 5)

    We moved in in early August and there were a few issues I had, the model they showed us wasn’t what we got, (I’ve added the pics under photos)...however, I give it 5 stars because everything else about the place we love, the staff is always accommodating even when we complained about the kitchen...Edward is always hands on deck, even put in a service request and he came the same day...neighbors seems nice as well, no issues with parking...if everything stays like this we’ll be renting again next here

  • Review 135 (2019-10-30 - Rating: 5)

    Management was really attentive and strived to satisfy each and every residents needs. Well maintained grounds, office and amenities and provides a ton of value for the cost. Would highly recommend.

  • Review 136 (2020-09-10 - Rating: 5)

    These are amazing apartments. The cleanliness is great , Always clean and tidy everywhere you walk . I will definitely refer people . Great people and staff , always helpful .

  • Review 137 (2023-10-06 - Rating: 5)

    Well maintainance over all community wise .service requests are closed in timely manner .Elder from service management helps a lot for each problem we raised also very patiently explained our concerns with service requests .

  • Review 138 (2022-10-10 - Rating: 5)

    Edward took care of my service request to fix our kitchen sink. Very quick! Thank you!

  • Review 139 (2023-11-17 - Rating: 5)

    Jerome came within an hour and quickly fixed our issue, seriously the fastest service request response ever!

  • Review 140 (2020-09-10 - Rating: 5)

    I toured this property and loved my leasing agent, Eric! He was super informative and had a great attitude! The property was nice and clean.

  • Review 141 (2023-12-01 - Rating: 5)

    Elder was professional, courteous, and did a great job fixing my washer

  • Review 142 (2023-12-04 - Rating: 5)

    Jerome and Elder fixed our broken garage door in no time!They are a great team!

  • Review 143 (2020-09-08 - Rating: 5)

    So I did a tour at this property with my girlfriend and the person who attended me Eric was very professional and answered all the questions I asked politely and had a great attitude. He explained everything to me so well.

  • Review 144 (2022-07-01 - Rating: 5)

    Edward helped me out. I had locked myself out of my apartment, and he drove back after hours and took care of my work order. Tremendously helped out and was very professional!

  • Review 145 (2020-09-10 - Rating: 5)

    We went on a tour of the grounds and had a pleasant experience. Eric the leasing agent was really cool and had a great attitude the whole time!

  • Review 146 (2022-03-17 - Rating: 5)

    Edward is is a very good employee here he takes care of the tenants he’s very cooperative and hardly ever says no to anything and we’re just lucky to have him here at the property

  • Review 147 (2021-07-19 - Rating: 5)

    Edward was here with the sliding door guys and they were great, The door was fixed in a matter of minutes and we are grateful for the quick fix.

  • Review 148 (2022-06-02 - Rating: 5)

    Edward the maintenance guy is awesome ,helpful and shows up on time. Were lucky to have him in our community!

  • Review 149 (2021-07-28 - Rating: 5)

    Edward took care of work order. Awesome customer service. Good sense of humor. Very well Mannered.

  • Review 150 (2019-10-30 - Rating: 5)

    I love the location and the apartment is very spacious for me and my family! Pam, April and all the staff are always easy to talk too and take my concerns seriously.

  • Review 151 (2021-10-28 - Rating: 5)

    Thank you to a great staff Eric, Nevada, Sarah, Edward, Elder, and Jose. You all are some of very reasons I stay year after year.

  • Review 152 (2021-06-30 - Rating: 5)

    Edward hung my TV mount. ..he was AMAZING!! So thankful! Truly the best customer service. Thank you Edward!

  • Review 153 (2023-07-10 - Rating: 5)

    Jerome from Maintenance is very efficient and courteous! He was able to fix all the issues right away and did not leave a mess behind!

  • Review 154 (2020-09-10 - Rating: 5)

    Great apartments, perfect for my small little family with my son and my lovely dog.... been there for a year and they keep them clean and the workers are always nice.... I love this place.

  • Review 155 (2021-07-02 - Rating: 5)

    Edward really explained what was going on and fixed our toilet really fast. I’m so happy with the results. And thank you so much!!!!

  • Review 156 (2019-10-30 - Rating: 5)

    The best place I have lived in 20 yrs!!’ I was there 4 yrs and only had to move to be in my daughter school district or I would still be there!!!The GM and staff were always so helpful and so professional!!Karla N

  • Review 157 (2020-06-04 - Rating: 5)

    I toured with Amber, and she was fantastic. The grounds were so nice, and the office staff treated me so kindly.

  • Review 158 (2018-11-22 - Rating: 5)

    Beatiful, quiet property with fantastic office staff. Any issue we’ve had has been handled quickly and painlessly. Couldn’t imagine living anywhere else!

  • Review 159 (2019-10-29 - Rating: 5)

    Beautiful property!! Everyone is super nice and we love the community! Will be renewing our lease because it’s the best!

  • Review 160 (2020-09-10 - Rating: 5)

    Great community complex. They treat you like family. Their staff is very helpful. The common areas are clean and well taken care of. 👍

  • Review 161 (2022-05-06 - Rating: 5)

    The leasing office staff is so nice, and the new remodel is great! Such a safe, clean complex

  • Review 162 (2022-06-14 - Rating: 5)

    Thanks Edward for the quick help. Gave the office a call regarding my maintenance issues and 30 minutes later the issue has been resolved.

  • Review 163 (2024-02-19 - Rating: 5)

    Had a great experience with Elder who came to fix the sink which was clogged

  • Review 164 (2023-06-20 - Rating: 5)

    The service request support persons/Maintenance people are really great at solving the issues. Really appreciate Elder.

  • Review 165 (2021-07-20 - Rating: 5)

    Edward responded to my service request right away and was very nice to work with!

  • Review 166 (2019-10-31 - Rating: 5)

    Everyone is very nice there and polite.Also when you enter the aparments they are super clean. Keep up the good work!!!👍🏻

  • Review 167 (2019-10-30 - Rating: 5)

    Great staff and apartments! The area is so nice and conveniently located next to great restaurants and shopping.

  • Review 168 (2020-09-10 - Rating: 5)

    Awesome!!!I’ve toured the apartments with Eric and he was very nice and had a awesome attitude!!

  • Review 169 (2022-12-16 - Rating: 5)

    Put it in the service request and Edward was here ealier than excreted awesome service n very reliable.

  • Review 170 (2021-04-10 - Rating: 5)

    Edward responded quickly to my maintenance request and took care of the problem, and all was done with a smile.

  • Review 171 (2021-04-24 - Rating: 5)

    Edward took care of our workorder right away, it is much appreciated!

  • Review 172 (2023-11-16 - Rating: 5)

    Love the place! The people go above and beyond to satisfy my needs.

  • Review 173 (2022-12-28 - Rating: 5)

    Edward took care of my problem with a professional and timely manner.

  • Review 174 (2021-06-04 - Rating: 5)

    The new outdoor lights they just installed make all the difference A+

  • Review 175 (2022-01-14 - Rating: 5)

    Edward was quick to take care of my work order.

  • Review 176 (2020-09-11 - Rating: 5)

    Omg, I can’t tell you how amazing the staff here is! They are so kind and welcoming, I cannot wait to move in!

  • Review 177 (2021-05-24 - Rating: 5)

    Edward took care of my work order on the same day. Kuddos to him!

  • Review 178 (2021-04-24 - Rating: 5)

    Edward completed the order fast and efficiently. Amazing timing and friendly .

  • Review 179 (2020-09-11 - Rating: 5)

    I highly recommend, the staff was super helpful and i love the cleanliness of the apartments.

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