Colonies at Hillside

Photo of Colonies at Hillside

Located in Houston, Texas

Address: 7550 Hillside Rd, Amarillo, TX 79119, United States

Phone: +1 844-243-7069

Rating: 4.4

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency
  • Furnished apartment building

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2020-06-09 - Rating: 5)

    We lived here for almost 3 years and it proved to be a lovely home for us. The location is great (lots of restaurants close by, a Walmart and Lowes just down the road) and there are nice grounds to take walks in. The maintenance staff is great! They respond promptly to requests and are very friendly. The apartments are spacious and well maintained. There used to be some issues with people not picking up after their dogs but theyve recently introduced fines and I have noticed that the grounds have been much cleaner since.

  • Review 2 (2024-07-26 - Rating: 5)

    I’ve lived at Colonies at Hillside for a little over a year now and have had a great experience. The office staff are very knowledgeable and always very helpful. And I can’t say enough about how fabulous the maintenance staff are - they’ve always been super fast, responsive and friendly (even when working after hours). I highly recommend this apartment community.

  • Review 3 (2022-07-16 - Rating: 5)

    I enjoyed every bit of my stay for 3 years in this community. They are very responsive to maintenance requests, the apartment has a luxury feel to it and well maintained with all their amenities in good condition. The units are spacious and well finished. I absolutely loved living here and sad I had to leave town.

  • Review 4 (2022-04-11 - Rating: 5)

    Fixed everything timely and professionally which is what expected, but it was his friendly and helpful conversation that made the best impression. We need more of this. Moved here from Illinois and for our first place of residence here, it was a good experience. Very peaceful neighborhood. Although we hardly ever used maintenance, whenever we needed them, they came quick and solved the issue even quicker. Staff in the office were very friendly and helpful.

  • Review 5 (2018-03-05 - Rating: 4)

    We lived here 14 months and were very happy. It is a great place to live. I only had great experiences with the staff, ESPECIALLY the maintenance crew! They always showed up incredibly quickly! I am talking like the very next morning after we would submit a work order. I havent been able to say that about any place we have lived.The property is very clean and the grounds are very nice.My only complaint is that the walls are paper thin. We lived on the 2nd floor and could hear what was going on above and below us. It wasnt significant but it was there. The master bedroom shares a wall with the stairs so we could always hear people going up or down day or night. However, our neighbors were great so it wasnt much of an issue.

  • Review 6 (2020-07-29 - Rating: 5)

    My family of 4 I lived here for 3 years before purchasing our home. These apartments were perfect for the time being. The spacious open floor plans made it bearable. There were so many new restaurants and entertainment locations built during our stay that were very close (less than 5 minutes away) and the area is continuing to grow. Our daughters went to great schools and neighbors were friendly. For the area, you can’t beat the price! When there was a need for any repairs, they were quickly handled and quality calls were made after every request to ensure they were doing their best for us. I felt safe, comfortable and truly am going to miss living here. Thank you for making our stay pleasant and peaceful.

  • Review 7 (2020-12-23 - Rating: 5)

    The maintenance team here is top notch! As usual, they responded very promptly to my request, and with the usual polite friendliness. When the issue wasnt fully resolved, they came right back with the same great attitude and professionalism. I have lived in many upscale apartment complexes and this team is a cut above. Fantastic every time!

  • Review 8 (2022-07-29 - Rating: 5)

    I had an issue with washer hookup. I contacted the staff and maintenance was out very quickly, no repair was needed. The tech troubleshot the issue immediately and explained the system and why I couldn’t get it to work. I’ve got two loads of laundry done already. Thank you maintenance and staff!

  • Review 9 (2014-11-13 - Rating: 5)

    We lived here for a short 4 month period while I was working in the area. Though it was a shorts stay, we really enjoyed the property. The amenities are great, especially in comparison to what else is around. The office staff were always extremely friendly and helpful. The units have a lot of space both in storage and in living space. The kitchen is open and spacious (more than enough room to have several people helping to prepare meals at one time). Overall we did not have any negative experiences. Its also just down the street from a very large park with a Great dog park, which for dog owners will be a huge perk.

  • Review 10 (2021-05-21 - Rating: 5)

    When we moved from out of town, we came to live at the colonies at Hillside, and from moving to an apt from a house we couldn’t have made a better choice! We have since moved to a home, but the couple of years we lived there.. the people in the office, & the maintenance people were all so nice and very helpful! We highly recommend these apts and Case Associates to everyone! My sister and her family now live here, and LOVE it!

  • Review 11 (2020-11-26 - Rating: 5)

    I had a garbage disposal issue that would have caused property damage and I made a call to the after hour maintenance department. After I hung the phone, I received a phone call within 5 minutes telling me someone was on their way to replace the garbage disposal. On the evening before Thanksgiving. The gentleman showed up and had it replaced in 10 minutes. Fantastic service!!!

  • Review 12 (2021-12-10 - Rating: 5)

    I loved living here. The staff was friendly including the maintenance people. The place was clean and beautiful. I had to return back to St Louis due to my daughters health but would rent here again without a doubt.

  • Review 13 (2022-12-03 - Rating: 5)

    This is a great place to live. The staff are friendly, helpful and nice. The maintenance guys were very prompt with any requests for repairs that were needed. And the grounds are well taken care of.

  • Review 14 (2023-01-17 - Rating: 5)

    My experience at Colonies at Hillside in Amarillo has been great. Ive been here almost 2 years. All of the staff are helpful and friendly, although someone who stands out is your lovely representative Tasha. She is exceptional! Tasha always makes me feel so welcome and she makes sure to address any of your concerns right away. She treats everyone with kindness and respect. Btw, Tasha bakes the delicious chocolate chip cookies in the lobby on a regular basis, yumm!Tasha is so deserving of a raise and promotion and I really hope corporate values and rewards their outstanding employees of caseusa.

  • Review 15 (2015-10-21 - Rating: 5)

    The Colonies at Hillside is a very clean and well kept apartment complex. By far, my favourite aspect of this complex is the staff and the maintenance crew. The office staff is always extremely friendly and very professional in handling all matters and the one maintenance request that I made in a years time span was fixed within just a few hours of having turned in the work order. This to me is a very important aspect when choosing an apartment and the office staff even went above and beyond to call and touch base with me the next day to ensure the repair was made to my standards and that all was well. Theres definitely a reason why this place has won Best of Amarillo for 6 years running!Noise issues in my building were essentially non-existent but an after hours line is available to call should any problems arise.Location is great with easy access to several new restaurants and even a few that are conveniently within walking distance! The mall and other hotspots are just a short drive away and giving directions to friends and family on how to find the complex is a breeze!Overall, if I wasnt leaving Amarillo for a new job in another city I gladly would have re-signed another year lease. Well done, Colonies at Hillside!

  • Review 16 (2019-06-17 - Rating: 4)

    Ill break down our year-long stay at The Colonies as detailed as I can for anyone who might be looking to stay there.The Good:You literally cant find an apartment with more space for a cheaper price anywhere in Amarillo. The rooms are all spacious. We had a 2/2 with the dining room (so no balcony), and we fit an 8-person table, large china cabinet, large bookshelf, curio cabinet, and a large recliner sofa in the main room along with our entertainment center and tv. The closets in the bedrooms are wonderful, and the bathrooms were perfectly adequate. The main part of the grounds was landscaped nicely and kept up well. The pool was a wonderful addition to our lives during the months that it was open. We also had great customer service from the front desk any time we had an question or an issue, and maintenance dealt with our requests quickly and efficiently.The OK:The finishes in the apartment are what you expect at this price point. The carpet is fine, but just simple builder grade carpet. The countertops were fine, once again just simple solid-surface countertops. The appliances were all fine, decently new middle of the road appliances. The walls of the apartment were decently thick, so we didnt have to worry about our neighbors to the sides of us much. Do be aware though, dog barks go through these and pretty much any apartment walls with relative impunity.The not great:The only real complaints we had about the unit itself were that the refrigerator was placed in such a way that the freezer door only opened a few inches, and the flooring ended about a foot from the kitchen wall so the range was impossible to level. Other than that, just be aware that theres a high probability (looking over other comments on this complex will reveal this isnt a unique situation) that you wont get any of your security deposit back, and you may actually get a bill after moving out, even if you follow their move out list to the letter.All-in-all, Id recommend this to someone moving to Amarillo or trying to downsize out of a house. Its a nice place that seemed to have good people. Quite a few kids which was nice for our two children. Just be good renters an you wont have any problems at all.***This review was edited from a previous review which was written out of frustration, not reality***

  • Review 17 (2021-11-01 - Rating: 5)

    This is a great place. The staff are friendly and helpful, I moved here and never even saw the unit until after I had signed the lease. I have no regrets at all. Adriana has been wonderful by the book and very professional

  • Review 18 (2020-11-30 - Rating: 5)

    We loved living at the colonies at hillside! They were always on top of maintenance and the apartments were so clean! We also loved having a dog park so close and would overall rate the apartments a 10/10! I highly recommend!

  • Review 19 (2020-02-15 - Rating: 5)

    All of my maintenance requests have been handled quickly and efficiently, usually the same day. The guys that do the work are really nice and the job is done in no time.

  • Review 20 (2018-06-01 - Rating: 5)

    Great apartment complex! The property is so beautiful and well maintained! You can tell the grounds crew takes a lot pride in it. As well as the office staff. The are so nice and cordial! Love working with them!

  • Review 21 (2021-11-16 - Rating: 5)

    Office personnel were very helpful and accommodated me with a place after a last minute date change. Apartments are well maintained and quiet with friendly neighbors. Overall good experience.

  • Review 22 (2020-02-17 - Rating: 5)

    The management team here is awesome. Anytime you request anything, they are quick to respond. If something comes up or a situation happens, they will notify you and make sure things or time changes are suitable. Been here almost a year.

  • Review 23 (2020-01-31 - Rating: 5)

    Lived here for 2 years. Have nothing bad to say. Quick to fix any problems and always quick to answer any questions. 10/10 would have stayed if my growing family didn’t require something different.

  • Review 24 (2020-09-16 - Rating: 5)

    My husband and I just moved 800 miles away and the staff especially Berkeley made us feel right at home. She expedited our move in and made it an extremely smooth transition.

  • Review 25 (2023-03-21 - Rating: 5)

    Property Managers and Maintenance are always great and make you feel like part of the community. Maintenance is always quick to respond and always service with a smile!

  • Review 26 (2022-09-14 - Rating: 5)

    I submitted my maintenance request on a Monday evening & the repair was taken care of by the time I got home from work on Tuesday afternoon. I’m very appreciative!

  • Review 27 (2023-01-17 - Rating: 5)

    If you’re looking to live in an apartment, I highly recommend colonies on hillside. Well kept community. The staff and maintenance crew are outstanding!!!

  • Review 28 (2020-06-26 - Rating: 5)

    Lived on property for nearly 7 years and have no complaints. Nice apartments, helpful staff, beautiful grounds. Wouldnt recommend anywhere else.

  • Review 29 (2017-02-07 - Rating: 5)

    All tho I dont live there my self , but I feel very secure with my son and his wife and our precious baby living there very clean and well kept!Jordan & Jordanmom love you

  • Review 30 (2022-09-02 - Rating: 5)

    Moved there for work just for a year. Nice community felt welcome. No Issues with neighbors. Enjoyed hanging at the pool.

  • Review 31 (2021-07-14 - Rating: 5)

    I submitted the request for my A/C to be fixed just before I left the house to run errands, and I came home just a few hours later to a working A/C!!! so thankful for the speedy work!!

  • Review 32 (2023-01-22 - Rating: 5)

    I’m not done yet but I love my new apartment. There’s so much more room and the kitchen is amazing!!

  • Review 33 (2022-08-06 - Rating: 4)

    Leak repaired quickly. Yet to be painted. Maintenance guy could have left a note saying he was done. Did leave apartment unlocked when he left.

  • Review 34 (2023-01-12 - Rating: 5)

    The maintenance crew did an excellent job installing a new kitchen faucet. Greatly appreciated.

  • Review 35 (2021-02-24 - Rating: 5)

    Adriana and her staff made the move in easy and smooth. She has been super professional, and went out of her way on some steps!!

  • Review 36 (2021-04-01 - Rating: 5)

    Guys did awesome work and got the problem resolved within a short amount of time.....on the same day I notified management! Well done.

  • Review 37 (2021-01-19 - Rating: 4)

    Staff is friendly and place was clean upon arrival. Unfortunately water heater wasn’t working and stove appeared broken from side.

  • Review 38 (2022-05-24 - Rating: 5)

    This place is beautiful, staff is friendly, relatable, and professional. Saved me from staying in a very disturbing area and really went above and beyond.

  • Review 39 (2022-10-22 - Rating: 5)

    The maintenance man( Caden) always take care of any issues in a timely manner. Always very professional

  • Review 40 (2022-12-14 - Rating: 5)

    The maintenance guys very efficient and went above and beyond, they were both very courteous

  • Review 41 (2018-06-01 - Rating: 5)

    Staff is extremely polite, grounds well kept. They are a joy to work with! Highly recommend.

  • Review 42 (2021-10-20 - Rating: 5)

    The maintenance crew got our problems with the water heater fixed in a timely manner

  • Review 43 (2022-04-29 - Rating: 5)

    Maintenance was able to accommodate me around my schedule and theyre always helpful.

  • Review 44 (2020-09-04 - Rating: 5)

    They did everything they said they would the place was very nice. So far very good. The lady helping us is very helpful.

  • Review 45 (2023-02-24 - Rating: 5)

    Colonies at Hillside is top notch! Maintenance and front office have always been so helpful and amazing!!

  • Review 46 (2021-05-11 - Rating: 5)

    The onsite office staff has been fantastic to work with, very prompt and efficient handling our requests.

  • Review 47 (2023-03-24 - Rating: 5)

    My issue was Minor but was resolved professionally and very quickly!!!Thank you Colonies at Hillside.

  • Review 48 (2022-11-25 - Rating: 5)

    Had an emergency maintenance request that I submitted around 9 am. But that afternoon, it had been fixed.

  • Review 49 (2024-04-24 - Rating: 5)

    Great, Clean, Quite and affordable placeto live

  • Review 50 (2023-01-17 - Rating: 5)

    I feel safe there and all the people I have met there are very nice

  • Review 51 (2023-03-31 - Rating: 5)

    Always very caring and considerate!Very prompt in fixing things that need attention

  • Review 52 (2023-04-06 - Rating: 5)

    Did exactly what they needed to. No complaints. Problem resolved

  • Review 53 (2022-08-02 - Rating: 5)

    Awesome management team. Maintenance is quick to support you.

  • Review 54 (2021-10-17 - Rating: 5)

    Maintenance was very prompt and responsive to lighting issues. Great staff

  • Review 55 (2023-01-13 - Rating: 5)

    Requests are always taken care of quickly, we really appreciate this!

  • Review 56 (2022-10-11 - Rating: 5)

    Good community. Maintenance is quick. Happy with the place.

  • Review 57 (2022-08-26 - Rating: 5)

    Appreciate you guys for taking time out to drop off my mailbox keys.

  • Review 58 (2022-08-12 - Rating: 5)

    Serviceman came out and did a great job.

  • Review 59 (2022-01-01 - Rating: 5)

    Fabulous staff! Thanks for making our move an enjoyable one!

  • Review 60 (2022-06-14 - Rating: 5)

    Great response time for maintenance. Same day. Thank you.

  • Review 61 (2019-03-05 - Rating: 5)

    Great place to live everyone in the office is nice and helpful.

  • Review 62 (2023-02-09 - Rating: 5)

    Office Staff rocks!! Always kind and goes the extra mile.

  • Review 63 (2023-01-17 - Rating: 5)

    Love love love my experience so far!

  • Review 64 (2021-09-22 - Rating: 5)

    Madisin was great,so easy to work with!!

  • Review 65 (2023-01-13 - Rating: 5)

    Still no water pressure in the bathroom attached to the bedroom

  • Review 66 (2022-08-19 - Rating: 5)

    The Maintenance guy was great and fast.

  • Review 67 (2021-07-14 - Rating: 5)

    Very pleasant to deal with and knowledgeable about what was wrong

  • Review 68 (2020-06-04 - Rating: 4)

    All I have to do is call and it gets fixed that day or the next

  • Review 69 (2023-01-06 - Rating: 5)

    Issues were dealt with in a timely manner

  • Review 70 (2023-04-04 - Rating: 5)

    The ceiling was repaired good.

  • Review 71 (2021-06-25 - Rating: 5)

    Made our move in very easy.

  • Review 72 (2021-09-04 - Rating: 5)

    Job was completed quickly and satisfactory

  • Review 73 (2021-09-17 - Rating: 5)

    Great information and it was presented well.

  • Review 74 (2022-12-17 - Rating: 5)

    Quick, easy, and very helpful!

  • Review 75 (2022-09-27 - Rating: 5)

    Maintenance service was great

  • Review 76 (2020-02-19 - Rating: 5)

    Very good maintenance

  • Review 77 (2023-04-16 - Rating: 5)

    Its nice.

  • Review 78 (2023-04-02 - Rating: 5)

    Wonderful apartment!

  • Review 79 (2022-11-19 - Rating: 5)

    Great team !

  • Review 80 (2023-01-13 - Rating: 5)

    Awesome

  • Review 81 (2019-03-13 - Rating: 5)

    I love this place!!

Similar Organizations