Collective on Riverside

Located in Houston, Texas

Address: 1515 Wickersham Ln, Austin, TX 78741, United States

Phone: +1 737-373-3820

Rating: 3.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Fitness centre
Pets welcome
Swimming pool
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-09-16 - Rating: 5)
Just renewed my lease with leslie. She msde the proces super easy and fast. Everyone in office is super nice and helpfull.

Review 2 (2024-11-07 - Rating: 5)
Janice and Marilyn helped me and My roommates move in today! Great Service thanks You

Review 3 (2024-11-26 - Rating: 5)
Janice, Ximena, and Marilyn are amazing! Great job helping me and My roommates

Review 4 (2022-04-26 - Rating: 5)
I’ve lived here for 2yrs and within a 2mile radius for the past 13yrs. From being run by ACH to the management now, absolutely worlds apart. It’s actually a community now, your neighbors generally care about your well being. Renovations from a new dog park to maintenance inside and outside are top tier. The staff are very dependable and professional; Christian, Marilyn, and Morgan are my favorites. They always have smiles on their faces and are here to help. Health and sanitation services are also the best they have ever been. The new management just cares and you can see it in multiple ways from the gates, towing, and all other aspects of security implemented in the past year.

Review 5 (2019-07-31 - Rating: 4)
I lived in this place for 3 years and loved it! I was so lucky to be matched with great roommates. The staff is always friendly, attentive and helpful. They are always on top of things. Management recently changed and the improvements are noticeable and pleasant. What I love the most about this place is its location. It is a block away from HEB. There are several gas stations and coffee shops around the area and it is only 5 min away from East where they have my favorite bars, restaurants, coffee shops and cool art events/galleries. I will miss this place a lot!

Review 6 (2019-08-01 - Rating: 5)
5/5 stars easily. If I could give them more I would - I’ve been here for 6 months and just renewed my lease for another year and I couldn’t be more happy with the apartment complex. Staff in office is ALWAYS friendly, Never have an issue getting a hold of them. Super willing to help and get issues resolved. This is my first apartment and I’ve had nothing but positive experiences here. Located in such a convenient place and all around amazing. Sam in the office is AMAZING. Always super willing to answer questions and such a friendly young lady!

Review 7 (2024-12-10 - Rating: 5)
Janice and Ximena helped me renew My lease today! Thank You ladies

Review 8 (2020-09-02 - Rating: 5)
I have been living at Quad (South first) for what I believe is 6 years now. I recently moved to Quad East and couldn’t be happier! Both Logan and Taylor have been absolute gems in making sure that the place was ready. Both have communicated with me through out the process and I always knew what the status was. Small little issues in the apartment have been addressed promptly as well and were fixed within days.This move was one of the easiest I had in my life thanks to both of them. The apartment itself is great too it comes fully furnished (except the bed obvs) it has all appliances as well (something that we don’t have in Europe) including a washing machine and dryer! Yay! A really good place to live at and even during Covid19 times the property does a lot of community events, like self Defence classes, does several giveaways (1 year membership for Sam’s Club!) etc.Overall it is simply a great time at Quad East!

Review 9 (2019-07-26 - Rating: 5)
My daughter has been living there for a year, at the time it was called Ballpark East. I didnt have much interaction with the staff at the time, but the new staff are amazing. They are friendly and care about their tenants. The only problem my daughter has had since she has been staying there is with her roommates. They dont like to clean up after themselves in the kitchen area, which brought roaches into the apartment. Other then that Quad East apartment are a good place to live, place its convenient to all the stores and bus stop.

Review 10 (2021-09-15 - Rating: 5)
I just moved in and the entire process was such a breeze. The management and staff were friendly and greeted me as soon as I walked in. Christian and Bailey both assisted me (because I was being specific with what I wanted and it took a bit to decide) and they were both super helpful, informative, listened to what I needed, and made it happen. They seem to have really upgraded these apartments and they even have some serious security constantly patrolling and that’s very comforting as a mom of three. I’m so excited to refer people here and start enjoying the quality this place has to offer at a reasonable price for Austin!

Review 11 (2019-06-07 - Rating: 4)
Living at Quad has been, for the most part, a good experience. Ive heard people complain about the speed of maintenance, but I dont have any problems with that.They usually come within 24-48 hours of my requests.Were currently under new management, so theyve recently been doing a lot of new things such as putting on events almost every week, and even having give aways.If youre looking for something in the downtown area, along the UT bus route, near lots of food places, but not too expensive, Id recommend living here.Edited response:For the most part, my experience at Quad East has been good. There is the occasional internet outage that happens. Im not sure why there has to be at least one a month now. Not brief outages, but 12 hours+ being out. My maintenance request had been being responded to 98% of the time, but my last ticket has been in for a while, and they still havent come by.I love Quad East because of its location, amenities (volleyball and tennis court, workout room), and also events that are put on. 98% of the staff are nice and helpful as well!

Review 12 (2015-04-05 - Rating: 4)
Ive lived in these apartments for two years now and Ive enjoyed it. Ive had good roommates both times and I love when the office gives out free food during the month. Whenever I have any questions or need something done the people that work at the office are always friendly and try their best to help. Every apartment complex has things they should work on but what apartment complex doesnt.

Review 13 (2021-06-23 - Rating: 5)
I Just applied to my new apartment, I am very happy with this Location. Definitely recommend 10 out of 10!! Stephanie was very attentive and made sure everything was taken care of. And a big thanks to the maintenance team, Theyre doing a great job getting things done!

Review 14 (2017-09-27 - Rating: 5)
Great place to live! My apartment is lovely and pretty spacious for the price I pay. Its not too far from downtown and the bus station for UT is just across the street. The included furniture really helps relieve some stress during moving and all the extra features (like included internet and cable as well as a washer and dryer in the apartment) are great! Plus, the office staff is really nice and helpful. Im so glad one of their employees (Mary Jo) recommended this place!

Review 15 (2017-07-06 - Rating: 5)
I just signed my lease to move in, in August and I am so excited to have found a nice apartment for such a great price! Its also so close to campus which is so convenient! The staff has been super friendly and helpful throughout this entire process by answering all my millions of questions! Cant wait to move into my new apartment with my friends!

Review 16 (2017-11-10 - Rating: 5)
I am very pleased with my daughters first apartment! I was originally scared to leave her in such a big city alone back in August. However, the Ballpark East has provided her with the student living experience, affordable pricing, a sense of safety, and a great college life! Her siblings are always excited to visit her because they just love the pools and the 24/7 gym!

Review 17 (2022-07-22 - Rating: 5)
I like living here and I never had any problems with the girls in the office or in the apartamentos too. Christian Marilyn and Janice are always nice and very helpful. I see why Collective apartments has so many good reviews!

Review 18 (2020-01-15 - Rating: 5)
My daughter just moved in today, she paid rent and all that. The office never mentioned parking rules on facility grounds neither did the office supply her with parking sticker . She was in procces of moving things into apartment, only to come downstairs to find vehicle towed. Is painful to be without vehicle, and no way go obtain food . We await apartment office to open tomorrow, to see what they are able to do given this was not her mistake.The office waived all towing fee. We obtained the car back next day. Thanks to Quad East leasing office. They resolved the issue completely

Review 19 (2024-11-26 - Rating: 5)
Ladies in the office are great! Janice, Ximena, and Marilyn

Review 20 (2020-09-14 - Rating: 5)
So far everything has been great. Moving in went well and the staff have been very helpful. The only thing I need to do is take time to explore. I also need to find out where the mailboxes are so I can check my mail. LolUpdate: I checked my mailbox yesterday. Ive had a few maintenance issues that were taken care of immediately. Im really grateful for the staffs timely response. Im looking forward to exploring more when I have a day off from work and school.

Review 21 (2017-08-23 - Rating: 5)
My lease came to and end after 2 years of living at Ballpark East and I am extremely grateful to the amazing staff for always being alert and prompt on any issue i ever came across while living there. Hands down best maintenance staff Ive encountered in Austin and special thanks to Logan Stansell the GM for always being extremely helpful since the day i moved in and always taking the time from his busy work day to sit and address any issue or concern. Thank you guys you made my stay memorable!

Review 22 (2020-12-22 - Rating: 5)
I am so pleased with the new management team! Josh is courteous when answering the phone. He follows up on any requests or questions I have and I always have them!😄Bailey must have run track because she is at the door or in front of you in seconds! She reminds me of the butler in Mr.Deeds!🤣Jackie, the Office Manager, is my new best friend! She is quick and swift on any issues!!

Review 23 (2017-09-26 - Rating: 5)
The Ballpark East is a great apartment complex to live at. I have lived here for one year and I went ahead and renewed for another year. My apartment was in great condition when I moved in. The little problems it had was fixed fairly quickly by Ballparks amazing maintenance staff.

Review 24 (2020-02-12 - Rating: 5)
Quad west is an excellent apartment community. All my requests are managed quickly and efficiently. The managers at the office are always willing to help and very informative plus they always have a friendly smile. I would highly recommend this community.

Review 25 (2020-09-09 - Rating: 5)
Ive only lived here for about 2-3 weeks but it has been better than expected. Super clean apartment, no bugs, cool valet trash service and a super friendly/helpful staff. The community could be a little cleaner, but besides that no complaints.

Review 26 (2016-08-24 - Rating: 4)
The apartment I wanted had serious concerns on move in. The personnel in the office worked with me and switched me to a cleaner unit. The management COMPANY acts with deceptive advertising practices and really doesnt give the people in the office enough support or resources to handle the messes these practices create, which keeps me from leaving a 5 star rating. The people in the office are pretty decent folk and will try their best to accommodate you within the ridiculous constraints they have to work under. If you need somewhere inexpensive this is pretty par for the course in apartments like this, and at least here you get a decent point of contact. Dillon, Dylan, and Logan all helped tremendously and Id recommend asking for them.

Review 27 (2016-04-27 - Rating: 4)
I really like how friendly the people are at Ballpark East, they learn your name, have community gatherings every week, wether is free yoga class or a bash party they are always trying to bring the Ballpark community together. The office is also quick to send maintenance if any problems come up in the apartments. So far Im loving living at The Ballpark East Apartments.

Review 28 (2022-06-11 - Rating: 5)
I wanted to give a shout out and a huge thank you to Ivan, who does maintenence at Collective on Riverside. He is always so helpful and friendly with all of my maintenance requests. He responds in a timely manner and is really good at what he does. Any time I see him on the property, hes always pleasant as well. Thank you so much, Ivan, for always being awesome!

Review 29 (2019-12-20 - Rating: 4)
Hello out there need a place to stay come to any of the QUADS building on riverside the rent is reasonable good the office people are nice Specially the maintenance people, if your nice to people you will get that back ten fold, its not always a peach or apple pie the only problem is who ever doing the roommates compatibly need a little bit of help getting that job done. Dont get me wrong I had the best and the worst roommates ever, but the best ones we keep in contact with each other on the other hand ( example) I have a roommate thats way older then me couldve been my grandma. ( I leave it to your imagination).Thank you for reading.Happy hunting

Review 30 (2017-09-26 - Rating: 5)
Good apartment complex! This is my second year here and the neighborhood is great, the UT shuttle is right across the street, the front staff is very attentive, maintenance team is great- never had to wait more than a couple of days for something to get fixed. Id highly recommend!

Review 31 (2020-06-01 - Rating: 4)
For the cheapest place in Austin, these apartments are pretty great. At least mine specifically. My building is full of friendly neighbors, not TOO loud, and my roommates have all either been dope or keep to themselves.

Review 32 (2017-09-11 - Rating: 5)
My apartment is beautiful and I am so glad that I went with an upgraded unit! At first I was a little worried however, the staff has helped me transition into my new home easily and they have done everything they could to help me! Definitely would recommend these apartments

Review 33 (2017-06-12 - Rating: 5)
This is my first home away from home and honestly it is the best. The prices are great and you get what you pay for. I love green space they have because there is plenty of shade due to all of the trees. They also have plenty of tables outside. I love the distance to downtown as well as to UT campus. I never have to worry about getting to downtown or school because the busses run constantly. I love that HEB is right around the corner and almost every fast food place you can think of is right down the street. The river is right down the street as well and since the apartments are pet friendly I am able to take my dog on beautiful walks. I love how big the bedrooms are! They are about the size of a dorm room in Jester and they are for only one person! The built in desk is also great although I do not use it much to study. I think the best part is that internet and cable is provided. The internet is never slow for me and if theres an issue with it CampusNet fixes it really quickly. The cable is also amazing mostly because I can get all of the HGTV my heart wants. The community events are also pretty great. Mostly because who doesnt want free food? I do wish that there were more bonding community events to help residence become friends. I am definitely glad that I chose the Ballpark East to be my first home away from home while I attend the University of Texas. I am so glad I renewed my lease for the next year!

Review 34 (2020-06-18 - Rating: 4)
I love living at the Quad East. Theres a great environment/great atmosphere! I love how conveniently close the trails are; as well as the fact that there is a UT Shuttle right in front of the complex. Cant get better than that on such a low price

Review 35 (2017-03-09 - Rating: 5)
Mary Jo is a ROCKSTAR. Seriously, she was super friendly, really helpful, and I know that cant be easy working a job like this where you have to deal with pissed off residents on the daily. The staff is superb and always making sure the residents are taken care of. So happy I renewed my lease, heres to another great year at BPE!

Review 36 (2015-10-27 - Rating: 4)
They staff here are amazing and do whatever they can to help. My only complaint is the gym and pool. Not sure how long the pool will be closed, but the gym is still not 24/7 with the key system. Some people cannot go to the gym during office hours and this is definitely not working.

Review 37 (2017-07-06 - Rating: 5)
I visited a friend who lives here and I love her apartment! She lives in a 4x2 and the double sink is super convenient. Also, the property itself is really nice, theres a club house and pool on the property!

Review 38 (2016-10-03 - Rating: 5)
Move in day was quite pleasant due to the hard work of the management team and the employees. So far any concerns ive had have been answered in a timely matter. Overall, my roommates and I look forward to renewing

Review 39 (2017-07-07 - Rating: 5)
Had a great move in experience and love my new roommates. I just recently came to Austin and was not liking the pricing found this place and it fit so well. On UT shuttle route so come fall I dont have to worry about driving to campus and paying the parking down town

Review 40 (2024-06-26 - Rating: 5)
Just applied with Leslie, Janice helped me receive all the information to apply yesterday. Excited to move in!

Review 41 (2017-01-10 - Rating: 5)
Sub-LeaseI am moving overseas, and I am willing to pass my apartment (1 Bedroom ), for Sub-Lease.The contract will end up by the end of Jully,The Apartment is a student apartment with 2 bedroom and shared kitchen & restroom, half furnished. you need only your bed.The roommate is student, is very kind, quite, and clean.The apartment is on Bull Park East on1515 Wickersham Lane.Wickersham / Riverside.If you are looking for a good place to move in, you can contact me at :512 - 662 -7818The lease price is : $ 595 water and internet and TV cable are included

Review 42 (2018-04-19 - Rating: 5)
Shout out to LOGAN AND SHELIA!! They are a Great Team in this Progress of making the Ballpark East and South better in every way! You guys have made great changes and improvements that need to be acknowledge because its great living here we couldnt do it without you guys! Keep up the great work its appreciated

Review 43 (2013-05-01 - Rating: 5)
In the begining it was hard to move in. BUT now i think everything is AWESOME! the new managment is more then helpful. they even have weekly events that are fun for everyone to get together and get to know each other. the rent is so low its not even funny.$370 all bills paid!

Review 44 (2013-06-12 - Rating: 5)
Michelle is the BEST manager EVER! She is VERY consistent in responding to complaints and ensuring you have a safe and friendly living environment, the community assistants are AWESOME, VERY KIND, they always speak to me when they see me around the complex, MIKE, Francisco, Micheal and JASMINE ARE some of the coolest people in providing customer service.5 -stars

Review 45 (2020-04-10 - Rating: 5)
Its a really good community, I never had any problems with my apartment. Also my roommates are very respectful, we get along with each other just fine.

Review 46 (2017-11-21 - Rating: 5)
All in all Ballpark East is amazing! The front desk staff is super sweet and take care of you as soon as they can! I highly recommend this place to young individuals who are moving out on their own for the first time.

Review 47 (2020-05-19 - Rating: 5)
I appreciate the accommodations for rent payment during the pandemic. I also appreciate the effort to keep your residents involved and feeling appreciated during these hard times. The virtual activities have been really fun!

Review 48 (2013-05-01 - Rating: 5)
The Edge at East End has an AWESOME pool party Sunday!! I always love their events!! The staff is always so efficient as well and I love how close they are to HEB!! I would definitely recommend living here its such a good place to be soo cheap!!

Review 49 (2020-09-11 - Rating: 5)
Everyone is so welcoming and kind, easy to talk to, definitely felt like I was being welcomed home in a great way. Taylor and Logan have been amazing through the whole process. Loved it.

Review 50 (2015-11-12 - Rating: 5)
Very friendly people ! This is ramaya first apartment so i think she was afraid but they made her free welcome. Management fix a problem that we thought was going to cost us Awesome company

Review 51 (2019-09-07 - Rating: 5)
I do love living here tbh! i like the staff, maintenance has gotten better and i see now that there is a late night person in case u might get locked out, that said vending machines would make it better

Review 52 (2016-04-12 - Rating: 4)
Things were a bit rough at first, but I see the change with the new staff and managers. I see a big effort being made with my upgraded apartment and the events that theyve been having. Not too bad....

Review 53 (2014-10-01 - Rating: 5)
My first month here has been excellent. i love going to the gym and then after get in the pool. everyone here is really friendly and management at top performance.

Review 54 (2017-04-06 - Rating: 4)
Ballpark East is pretty great. I dont know why people choose to live on west campus or north campus. Ballpark is quiet, private, convenient for students, and has nice big room.

Review 55 (2020-06-25 - Rating: 4)
I was denied to move into the quad apartments due to my past criminal history.. my past criminal history is 28 years ago I have done my time and have in a productive person since my release.. I work for AAA towing service and has not had any trouble since my release back in 2010.. well trying to move into an apartment I was told that I couldnt move in because of my history which is truly wrong and is considered double jeopardy to use my past against me.. secondly to bring up my credit scores,, why bring that up when I make 900 weekly.. bills will be paid thats all that should matter.. if someone is trying to move in there and they better think twice if you have a criminal record because this place is using your past instead of trying to help you move forward..

Review 56 (2017-06-30 - Rating: 5)
This place is awesome! Everyone should choose to live here. The staff is so nice, fun, and reliable which makes the experience so comfortable! Location is great and the pool is a blast to hangout at!