City Chase

Located in Houston, Texas

Address: 2475 Gray Falls Dr, Houston, TX 77077, United States

Phone:

Rating: 3.2

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
On-site parking

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2017-03-08 - Rating: 4)
I have been living in these apartments for 3 years now and never had an issue with my apartment. The complex conditions have been improving since the new management has taken over. Carolina and Clarissa are always available when I call the office and have been helpful in answering any and all questions I have in reference to remodeling process. I dont plan on moving until I purchase my first home.

Review 2 (2017-03-21 - Rating: 4)
I have live in this community a total of 7 years ... The 1st time 3 years and now the second time a total of 4. I came back to this location for a second time because of the location and for community. When I fell on hard time it was the perfect price and management has always been professional and kind. I have worked in this apartment industry for a some years and have witnessed some pretty horrible stuff. However, that has not been the case here. I can appreciate this apartment remaining competitive in price but reasonable in this economy. Honestly, it is not high rise living, but it does carter to working professional that is concerned about providing a safe environment for its family and future. This community has been fair, good with maintenance issues, no pest issues and little to no crime. I am a happy resident and would recommend this location to people that need a safe haven on their way up the corporate/entrepreneur ladder and keeping a safe family environment.Thank you City Chase you have been a blessing.

Review 3 (2019-10-15 - Rating: 5)
Working with Clarissa has been GREAT! Very professional. Units were ready with no complaints. The neighborhood is quiet and has a friendly community. They have remolded many units but there are classics which offer nice value. Every once in a while, you can find special.

Review 4 (2017-08-14 - Rating: 4)
Basic Review from a current tenant. Ive been residing here since December 2016. I’m now going on 8 months of living at City Chase. So far its been a positive experience. I’m happy. It’s a small property, very diverse, staff is friendly, property is clean, units are older but well maintained. You can take a nice morning walk and really enjoy it. There is a nice noiseless neighborhood next to the apartments. Upon moving in, there were some glitches with the rent amount, but that was resolved quickly. If you pay your rent online (like me) you normally have to wait till the 2nd of the month. The system will not allow you to pay on the first. Which is no big deal. Gary, the Assistant Manager of the property does respond great to emails. I loved working with him. I don’t believe he is still at this property? I could be wrong. Clarissa is also a sweet- heart. They usually take a few days to respond to a maintenance request, but I would imagine they respond to them on urgency levels. Which makes total logic. I would not say they go the extra mile… but the job gets done. That’s all that matters. I would recommend this community. The best part of living here is that the community is near all the shopping centers, and restaurants. You don’t have to go far. Oh.. and you don’t have to pay for parking, its free (unless you want a reserved spot) So Im a happy tenant.

Review 5 (2018-04-14 - Rating: 5)
As a new resident of City Chase Apartments, I can honestly say that I have not had one complaint. Yes, their not new apartments and show their age, but the staffing here has made all of the difference. From the maintenance, security, and office employees as a whole. They show great proffesionalism and consider the residents needs first, in a timely manner. My decision to move in was solely based upon Carolinas tour of a unit she showed me. She was knowledgable, proffesional, and honest with any challenging question I offered. She didnt sugar coat anything like many leasing agents do, but instead used kindness and courtesy to convince me as a customer. She continues to quickly take care of her residents when any issue (which have been scarce) arises.Overall, I would easily recommend City Chase as an affordable, safe, and comfortable place to live for families and individuals of all ages.Thanks Carolina for your hard work!

Review 6 (2017-01-13 - Rating: 5)
My Wife and I have recently visited this property. We met with Carolina and she showed us a few units in our price line.The price for the area and overall condition of the property is really reasonable.Our favorite part of this whole experience was our interaction with Carolina. Not only was she very informed but her personality and genuine care for us to rent here was great.after visiting this property a couple of times we have now decided to make this property our new home.big thanks to the staff and mostly Carolina.

Review 7 (2017-01-13 - Rating: 5)
I rented an apartment here the first week of January, and Carolina was instrumental in my choice of this property. I have very unusual work patterns and she really went out of her way to provide me with the best fit available. All of the staff here have been very cordial and professional and the location is terrific.

Review 8 (2017-08-19 - Rating: 5)
Area for one is by far the best. Not too far from the beltway. Great restaurants within walking distance. Also theres a Walmart and HEB across the street. Sprouts (if thats what you prefer) is less than 2 minutes away. Everyone stays to their self as they should 🤷🏽‍♀️. Grounds are VERY well kept. VERY quite as well. Staff are friendly and helpful. Maybe some mishaps here and there but they do their best to resolve everything in a timely matter. Have to remember theres multiple units here and of course theres a list. So patience is a virtue . But so far my requests were resolved within 3 days tops. Only con is when I moved in and still currently the pool is closed. But again takes time. Not to be that petty person but the toilets are cool and the new shower heads as well. No mud was tracked inside my home. They actually put my bathroom rugs back in place. Dont really have a problem with flushing. Then again it depends on how much stuff you have in order for it all to go down in one push 🤷🏽‍♀️

Review 9 (2012-04-20 - Rating: 4)
Not great but not bad. Rent is inexpensive and the staff is courteous. Yup we had cockroaches when we moved in and they got pest control to solve the issue. Problem solved. One negative is the pool could use a little more maintenance and maybe they do in the summer but right now its ehhhhhh. This place is close to anything one would truly need and is safe enough to not feel sketched out even for this white boy from rural Maine.

Review 10 (2019-07-19 - Rating: 5)
I have nothing but wonderful things to say about City Chase and the staff. The process of finalizing my paperwork were handled thoroughly and professionally by Maria. Her kindness and understanding of my unique situation truly warmed my heart. I am extremely grateful to her for bringing about a happy beginning at City Chase or me and my family.

Review 11 (2014-09-23 - Rating: 4)
Pros: Great neighbors. Loved the location so close to everything. Great restaurants and easy access to the West Park Toll way or I-10. Had fun BBQing at the pool. Attentive and helpful staff.Cons: The laundry rooms sucked. Washer and dryers required you pre-pay a credit card and you could only access the payment center if the office was open. 50% of the time washers were broken and dryers did not dry clothing properly. I wound up taking my clothes to Three Sheets wash and fold service. For the 100.00 a month spent on laundry I could have rented a full size washer and dryer.

Review 12 (2017-02-11 - Rating: 5)
I recently visited the apartment with my family and Miss Carolina walked me around the place and showed me some apartments. I was very impressed by the apartments, the prices and miss Carolinas advises that I decided to move at city chase apartment at make it my new home. Thanks again to Miss Carolina for showing why moving to city chase apartment was an excellent choice.

Review 13 (2019-02-09 - Rating: 4)
Just took a tour with Clarissa. She was very patient, knowledgeable, charismatic and sweet. Price in comparison to what your getting is very reasonable. If the only factor in apartment hunting was those you interact with doing the tour, then she’d take the came every time.

Review 14 (2018-07-27 - Rating: 5)
These guys are amazing! Im within 20 mins from anywhere in the Houston area! Amber and the staff are very polite and so helpful! Free parking (only pay if you want a specific spot), pool and lawns always look good! I have not seen a single roach this summer! The staff is all willing to help in any way they can! I Highly suggest living here! :)

Review 15 (2017-01-16 - Rating: 5)
Iam sooo glad I have chose City Chase apartments!! Carolina was a Blessing and provided me with great support,service & welcome in my new place of residence!Nice clean quiet and friendly community as well and she put me in a very nice unit for my price range! I couldnt be any happier she was straight forward and honest and caring she done alot to make this an unforgetable BEST experience relocating.. & office staff was very nice & professional as well...but make sure. to see Carolina SHES GREAT!!!!& GET THE JOB DONE!!THANK YOU!!

Review 16 (2019-08-05 - Rating: 5)
Such great, amazing, and wonderfully nice office staff, especially one of the managers, Maria. She made me feel welcomed and and wanted at this amazing complex. Out of the apartment complexes I’ve been at this one is for sure the best one.

Review 17 (2019-08-10 - Rating: 4)
I live here. I love my apartment but the balconies and grounds around my particular apartment building or not well maintained. Neighbors are not very respective and throw their junk and leave things out all the time.

Review 18 (2017-08-23 - Rating: 4)
Management is very nice, they fix any problems that you have or help you to fix them. The entire place is full of nice people and the pool is great, only issue ive got is when somebody new moves in that does not know how things work and wont turn off their damn music at 1 am

Review 19 (2018-02-16 - Rating: 5)
My experience living at City Chase has been wonderful, I would recommend it to anyone looking for a safe, clean place to raise a family. and Carolina rocks, shes soooo helpful and gets things done every time I ever needed her...

Review 20 (2017-03-23 - Rating: 5)
Ive been living here for five years . I love the complex very quite and a in beautiful area, the staff at the leasing office are super nice and helpful. please check it out you wont regret it, if you ever at the office ask for Cardina and Clarissa they are super nice and professional.

Review 21 (2017-08-15 - Rating: 5)
Since moving here, I have not had any complaits.Love the staff!The feel and comfort of living here makes it easy to love my home.Thanks to city view team for the hard work they do to keep me wanting to live here.J.Galban

Review 22 (2017-03-18 - Rating: 5)
My first apartment and I love it. Clarissa and Carolina are excellent workers. You will love them when you meet them. Beautiful personalities!!!

Review 23 (2017-04-12 - Rating: 5)
I want to formally thank Carolina for all the help she gave me. She was very professional and made me feel comfortable from the time I was on the property until the time she called and said I was approved. Im so thankful for her help.

Review 24 (2019-04-16 - Rating: 5)
I went there to view an apartment and, despite not making an appointment to tour, and with only 25 minutes to closing, Clarissa welcomed me and showed me around with such patience, she did not rush to show us around. I’m impressed!

Review 25 (2019-02-12 - Rating: 5)
Took a tour with Clarissa on Saturday and she made me feel warm and welcome. Any question that I had she didnt hesitate to answer and the prices were almost as amazing as she was!

Review 26 (2019-08-05 - Rating: 5)
Love the community and their amenities. Outside staff is GREAT at what the do. Office has changed for better Ms. Maria is ways help me on my needs or concerns.

Review 27 (2019-06-20 - Rating: 5)
The best place to call home for a good price.I thank Maria one of the managers for having the time to help me out . I really appreciated I definitely recommend her. Ask for Maria.

Review 28 (2017-02-28 - Rating: 5)
Carolina is the best agent i have every meet .....she goes out her way to make you feel at home and weclome....really make u want to stay here.....and whn u talk to her a you can feel her smile thru the phn .....im so excited to move here i cant wait.....love this lady here keep up the good wrk😳😳😳😳😳

Review 29 (2017-03-07 - Rating: 5)
I dont know how to begin with my experience with the staff but first I will say the whole staff were so great and pleasant with every coming in... Carolina atteneded to me she is the best of all

Review 30 (2020-02-13 - Rating: 5)
I like to report that Ms, Stephanie has been very helpful and PROFESSIONAL. I will recommend others to move here.

Review 31 (2018-02-08 - Rating: 4)
Very Nice experience Carolina has been very helpful in the process of me moving and getting settled into my place.

Review 32 (2017-02-27 - Rating: 5)
Carolina hooked my girlfriend & I up with a GREAT 3rd floor apartment overlooking the pool!!!!

Review 33 (2017-11-29 - Rating: 5)
Been here for 4 years nice complex and leading office personnel

Review 34 (2018-02-16 - Rating: 5)
Carolina and Clarissa are amazing!! great place to stay!

Review 35 (2018-06-29 - Rating: 4)
Just moved in so far I have no problem

Review 36 (2020-04-19 - Rating: 5)
Best apartments Ive lived in

Review 37 (2020-05-26 - Rating: 5)
Wonderful caring

Review 38 (2019-07-19 - Rating: 5)
Excellent workers always with a very good attitude. Maria, Claudia, Clarissa and Tracy are very friendly and always trying to help. The apartments are in a very good location and everything is around.

Review 39 (2017-03-27 - Rating: 5)
It has gone very well for me and the people in the office are very friendly. Carolina has been a great help to my family and me. At night there is surveillance, I like city chase. Atte Victoria

Review 40 (2018-11-03 - Rating: 5)
Good place to rentTHANK GOD THERE IS NEW STAFF, MISS. MARRY (THE MANAGER) VERY EFFICIENT AND ABOVE ALL VERY KIND, GERALD IS A VERY EFFICIENT BOY ALSO AND VERY KIND, AND MARIA IS ALSO VERY KIND.WE ARE VERY HAPPY WITH THE NEW STAFF

Review 41 (2018-10-20 - Rating: 5)
Beautiful property! I recommend that you live here, everything is very close, just minutes away. The office staff is very professional and attentive.