Broadstone Colonnade Apartments

Located in Houston, Texas

Address: 4330 Spectrum 1, San Antonio, TX 78230, United States

Phone: +1 210-538-3087

Rating: 3.4

Services

On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Basketball court
Business centre
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-12-27 - Rating: 5)
I’ve been living here for 6 months now, I had an electrical issue in my apartment and put a work order in. Near instantly Sebastian came in and checked out the issue without hesitation. He got his manager James to come take a look at some of the problems and they were both able to get it done easily in only a few minutes. The apartment is quiet and peaceful and we never have any issues. The front office has always been transparent and very helpful to provide us with everything we need!

Review 2 (2024-12-11 - Rating: 5)
I moved in July of this year and Ive seen turnover of 3 property managers. My apartment was not move-in ready, management and maintenance were not responsive to this. Recently, James has taken over as property manager and has hired new staff that are taking care of the residents needs. I finally have maintenance responding to my work orders from move-in. Sebastian is respectful, fast, and thorough. I really appreciate James and Sebastians help. James follows up with work orders once theyre complete to ensure youre satisfied. Sebastian returns to complete jobs as promised. Couldnt ask for better management and maintenance (: Theyve definitely changed my opinion on the complex and I hope theyre here to stay!

Review 3 (2025-02-25 - Rating: 5)
Sebastian is the first maintenance worker that actually takes the time to fix my work orders. I have been at these apartments going on 10 years now and I usually get the runaround or temporary fixes, but he actually makes sure to fix the problem and provides helpful feedback.

Review 4 (2025-01-14 - Rating: 5)
I have to say, its been a great experience overall living here . The office staff is always friendly . Maintenance is top-notch too—any issues Ive had have been handled quickly and efficiently. Overall, its a peaceful community and I feel well taken care of.

Review 5 (2025-01-09 - Rating: 5)
This property is truly exceptional! The gym is well-equipped and spacious, the basketball court is top-notch, and the pool is absolutely stunning. On top of that, the staff is incredibly friendly and accommodating, making every visit an enjoyable experience!

Review 6 (2024-12-06 - Rating: 5)
They have overall great & speedy seevice. Management is very attentive. Ray is amazing, she is very passionate and takes pride in what she does. The apartments are so clea,nice gym and pool. The pool is cleaned out everyday. They fixed my appliances and sink right away. The maintence is great. They came right away to fix all the things that needed to be fixed. They are full transparent with what they do. Sebastian is a very friendly and makes sure he gets all the request done in a timely manner, and efficiently. He fixed my sink, shower head, ceiling fans and my electricity issues within the first week of me being here. He’s fully transparent with me and is very respectful. I give these apartments a 10/10 so far despite it not being fully ready when I moved in.they have come around exceeding my expectations and then some.

Review 7 (2024-12-30 - Rating: 5)
Sebastian has been a kind and very helpful person. He came and fixed all of my work orders in no time. Even doubled back on his work to make sure there was no problems!

Review 8 (2024-08-16 - Rating: 5)
I’ve lived here nearly 2 months now and am super happy. The new manager Sylvia is taking great strides to improve the cleanliness, resident rule adherence, and overall appearance of the property. I referred my friend who moves in soon! Overall a peaceful, quiet, lovely complex in a prime location.

Review 9 (2024-08-16 - Rating: 5)
This place is awesome! Not only is the staff helpful but they took the time to help me find a great apartment to move to. Im moving to move in December and they still help me when others told me to call when the date gets closer to the time you want to move. and the best thing about it .. its next to eaterys and HEB! Ill be back soon!

Review 10 (2025-01-09 - Rating: 5)
These units looks sooo pretty!!! 🤩 I especially live the pool area and laundry in resident center always so clean!! The staff is on point!!!

Review 11 (2025-01-15 - Rating: 5)
If you want a quiet place to live, move to Broadstone. I had the pleasure of being assisted by Gorge, he is very kind and ready to help you.

Review 12 (2024-12-16 - Rating: 5)
James and Sebastian from the Maintenance Team were awesome, professional and courteous they came in and took care of the issue quickly and without problems. I’d rate hire if I could.!

Review 13 (2024-04-03 - Rating: 5)
Ive lived here for over 5 years now, and there is good reason to that. In my experience, its been great! The complex is safe, the amenities are nice, maintenance requests are usually handled same-day. The neighborhood is lively with quick access to I-10. East and West bound. There has been an ownership change, and with that comes a few hiccups here and there. But Paul and staff work to address any issues I may have in a timely and understanding manner. Ive enjoyed my time here.

Review 14 (2024-08-16 - Rating: 5)
Rent here! The staff is so friendly. I have been here 5 years and whenever I have an issue the staff always take care of me. The maintenance guys are very helpful. I am so happy to be here.

Review 15 (2023-12-08 - Rating: 5)
I’ve been here about 5 months. I really like it here. I’ve never had an issue with the mail boxes, They are gated and secured. I’ve never had an issue with my Amazon packages. The staff at the leasing office has always been pleasant and respectful towards me they are great. It’s pretty quiet and peaceful here. I love the location. 5/7 mins from the Rim/ La Cantera. There are of a bunch of restaurants that are walking distance and H-E-B is literally around the corner. I love the flooring and how updated everything is. The maintenance guys are nice and I’ve only had good experiences with them. There is a basket ball court which is alwys clean and I love the workout room!

Review 16 (2023-11-03 - Rating: 5)
I’m going on all most 3 years with Broadstone Colonnade Apartments and just renewed my least not to long ago my experience here has been great absolutely no major issue and staff here are very helpful and friendly. Also want to shine some light on Management staff Jessica her professionalism and concern is amazing she will go the extra mile to accommodate your needs. I definitely recommend moving here. Thank you Broadstone Staff .

Review 17 (2024-03-13 - Rating: 5)
I just finished the application process and will be new resident. The office staff and management are amazing. Very informative and hospitable. I had my application finished in the morning and was approved that afternoon. Very fast and painless process. Overall a great experience. Thank you.

Review 18 (2023-12-31 - Rating: 5)
I just recently moved in and it has been a great experience from the app process to move in. Jackie has been nothing but helpful and very resourceful in answering all of my questions and concerns. The layout is amazing and itis so peaceful here. Really love it here and having Jackie in the office. A real delight.

Review 19 (2023-01-18 - Rating: 5)
This is a great and affordable place to live. It’s very quiet neighborhood even though we are near I-10. There’s a lot of great places to eat near by and gyms aswell. Jackie especially has helped a lot and goes out of her way to help. I had a certain issue ..with someone that stole a key from me and offered to change my locks right away and by herself ! She is amazing !!

Review 20 (2023-12-05 - Rating: 5)
Great staff in leasing office. Jackie gave us our tour and was beyond resourceful and very kind and respectful over kind. Looking forward to signing our lease this week.

Review 21 (2023-04-13 - Rating: 5)
Just recently took a tour of a beautiful 3 bedroom/3 bathroom apartment. The cabinets and countertops have all been renovated and have a clean high end look. Lynsey was super informative and helpful when giving the tour and answering all of my questions. Can’t wait to move in and start my summer off right with their pool too.

Review 22 (2023-04-01 - Rating: 5)
Shippy took over this property in June of 2022 and its been a lot of growing pains and employee turnover. I just want to give some credit to two maintenance employees, Jose and Shane who both seem to care and want to make Broadstone great again. I been here 15 years and we need their help along with some good office staff. Keep up the good work guys and please dont leave!!!!

Review 23 (2022-06-21 - Rating: 5)
I live hereAnd I like it here.I plan on renewing my lease as the management is nothing but friendly and helpful, better than the last company that took over. Their unwavering support and the amount of damage left by the last company that most of these people refuse to acknowledge because theyre mad at the problems the last company didnt want to fix and just found their scapegoat. I personally see no issue with them and I can tell and see that theyre trying really hard to get this property back to its grandness.

Review 24 (2017-08-11 - Rating: 5)
Updated review***Still a great place. We really love just about everything to it. Location, amenities, staff. All of which are and have been greatWill update my review accordingly. So far, so good! Great amenities and staff. They return emails, they seem to care, they keep up with the place and residents. Will be transferring here from next door (Colonnade Apartments) a place of which I also recommend. A great leasing company to be within. I look forward to seeing how the next lease plays out.

Review 25 (2020-09-24 - Rating: 5)
A great place to call Home and very close to USAA office( 5 mins drive) , Entire staff is friendly and always welcomes with a smile.Facilities and premises are kept clean all time. And any maintenance issues are resolved on top priority.Security is another factor to live in, It has a good security system and any with the community/leasing people immediatelyI love the swimming pool and the resting chairs at the center of community which is great place to relax.I thought of moving to another place due to end of my lease but gladly I am now continuing to live in same community and enjoy the neighborhoodGreat Thanks to Kelly and Ryan, for making us comfortable with the long stay( 2 Years :) ). You guys are most welcoming and friendly people!!!😊👍🏻

Review 26 (2018-08-26 - Rating: 5)
I’ve lived here 2 months now and am very happy with my experience so far! Staff is very friendly and always helpful! My AC went out on a Saturday night and from experiences before at other apartments I was expecting nothing to be done until Monday but I called the office and they sent someone immediately and they fixed it right away, the maintenance lady Debbie is awesome. Great people work here and they care.

Review 27 (2023-04-13 - Rating: 5)
In the process of renewing my lease. Lynsey in the front office was super kind, professional, and knowledgeable about the new changes being implemented on the property. Will definitely recommend moving here to some of my friends.

Review 28 (2023-04-13 - Rating: 5)
Amazing service, renewing my lease. Lori has been awesome and super kind at helping me out with any questions or problems i have had. Also many positive changes in the community are noticiable! Thank you!

Review 29 (2022-10-27 - Rating: 5)
I like to thank our new management at Broadstone Colonnade for an excellent work, service and management. Elsie a great assistance, Jackie too and Shanae an excellent manager that is something our community needs. And last but not least lets not forget William the best maintenance ever, professional, polite and respectful.

Review 30 (2024-06-03 - Rating: 5)
Just went on a tour and even though the soonest we could get an apartment wasnt what we were looking for, the leasing agent was a very nice fellow who made us feel comfortable and was very friendly! thank you again christian g!

Review 31 (2020-12-18 - Rating: 4)
So far, I have enjoyed my stay at this apartment complex. The maintenance staff has been diligent when working on any maintenance requests Ive put in. When I first moved in, there was minimal work to bring the apartment up to speed. It was exceptionally clean and orderly.Additionally, the use of the LuxerOne system for packages is well thought out. The complex itself is orderly and neat, apart from the breezeways and buildings. I do not mind sweeping the immediate vicinity of my apartment; however, I believe an annual deep cleaning of either the breezeways or the buildings themselves would prove to be a well thought out investment.Lastly, the COVID-19 risk mitigations the staff take for both themselves and the tenants are implemented effectively. In short, the maintenance staff and package security system are fantastic. The only improvement Id like to see is the general cleanliness of the buildings and breezeways.

Review 32 (2020-04-01 - Rating: 5)
I love my apartment and this community. Everyone is so nice and polite. I hate to say this but one day I left some stuff by my car one night and I totally forgot about it and when I went to my car the next morning it was still there. Actually someone moved it to the top of my car. Especially with everything going on. I love it. Maintenance crew are so awesome as well. I love how Jessica and Ryan are always on top of things. They have the biggest hearts too. Thank you for all you’ll do.....

Review 33 (2014-08-17 - Rating: 4)
I had a great experience here from Jan 13 to Jan 14. The apartment interior is very nice and updated. The amenities like pool, workout room and laundry room were always working properly and in good shape. The location is incredibly convenient right in the middle of the city. If you work downtown there is never traffic on i10 and the exit for this apt comes up right as the traffic to get far north starts building up in afternoons. Treat the office staff kindly and they will move mountains for you. Maintenance issues were always handled immediately and I promptly received a hefty deposit back after move out. The building 7 side always has parking.Try to find out as much as possible about your potential neighbors before hand. They will largely impact your experience. If you see trash in any halls or building avoid that room. It will likely continue. Our neighbors threw trash in halls and balcony in first building of 7. If there are still vans and trailers parked outside that part of the building you may ask to go elsewhere. Shady operation seemed to be going on... This place has more of a demographic mix than it did when I first leased. If youre looking for a more affluent crowd look at La Cantera or Southtown.

Review 34 (2025-01-17 - Rating: 5)
For a tour in James was there to help me was amazing thank you so much

Review 35 (2015-06-02 - Rating: 4)
My fiancé and I have lived here for almost a year now and we must have shown up after a staff overhaul because I think this place is pretty good! The office staff has always been nice to me and handled any issues promptly. I only had one maitenence issue that took awhile to resolve (leaking dishwasher) because the maitenence guy who ordered the part was let go and my order got lost in the switch. When I finally asked the office about it (2-3 weeks later)they were very embarrassed about it and maitenence was at the apartment within minutes. Ive never seen a roach and only had ants once. Again, prompt response by maitenence.Parking does suck by my building. I will say that. Im parked outside the complex most days. The carpets were in bad shape when I moved in and cant seemed to be fixed no matter how often I or the office steam clean.Ive only swam in the pool twice but it was very well maintained and super cute! Work out facilities are ok. Ive used them a few times.The gates are often broken but thats because of jerk residents who break them. It pisses me off. Ive seen people literally run into the gates with their bodies because they were drunk and had forgotten their clicker. Maitenence is ALWAYS out there fixing the gates. My neighbors are very quiet. Ive never had a noise issue but that could just be a lucky break on my part.Overall we really like it here!

Review 36 (2017-04-12 - Rating: 5)
The women in the office are profession powerhouses. They are friendly and informative. The maintenance crew is also led by some exceptional leaders. Ever since Lincoln took over and replaced the staff, the level of service has changed for the better. This includes parking concerns, pool cleaning, etc.

Review 37 (2024-06-05 - Rating: 5)
I was helped by Miss Mayra, very kind, very good person, she helped me a lot with my paperwork and they are very good apartments. Thank you, Miss Mayra.

Review 38 (2022-10-20 - Rating: 5)
I just love this place! The location is prime, which is a plus. The grounds are beautiful with an outdoor fireplace and patio area with outdoor tv. I love that this complex has a basketball and a workout gym! What?! Great place for a family. Definitely recommend.

Review 39 (2023-05-03 - Rating: 5)
I just renewed my lease. Thanks to lori for great customer service. She has answered any questions or concerns ive had. And i am loving the new changes around here 🫶🏽

Review 40 (2017-09-02 - Rating: 5)
Overall, these apartments are very comfortable, great atmosphere, and great amenities. I stayed here over summer 2017 and I really enjoyed living here in San Antonio. Management is great and I recommend these apartments to anyone!

Review 41 (2024-08-09 - Rating: 5)
I finally got my work order done after idk how long… this new mgmnt might actually be doing something.

Review 42 (2017-07-07 - Rating: 5)
Loved these apartments and staff. Grocery store, Gas, restaurants and even bars are all less than a mile away. The leasing agent Brittany is the BEST!! I would highly recommend these apartments!

Review 43 (2024-12-05 - Rating: 5)
Sebastian with maintenance helped a lot. 5 stars

Review 44 (2023-02-25 - Rating: 5)
I had a good experience living here. The apartments and floor plans are nice. Jackie was always friendly and helpful.

Review 45 (2023-05-03 - Rating: 5)
I recently went in for information and the staff was very helpful. Lori was very professional and answered all my questions. Will definitely be going back to sign a lease!

Review 46 (2024-03-28 - Rating: 5)
The manger Paul has been great anytime I need something he gets me taken care of with no issues

Review 47 (2017-08-02 - Rating: 4)
Live here for the summer. Overall nice place. Was going to be a 5 star until monday when they went into my apartment to change the light bulbs without notice.

Review 48 (2024-08-09 - Rating: 5)
The new manager is amazing, nice and getting stuff done!! It’s about time!!

Review 49 (2022-11-07 - Rating: 5)
Highly recommend this complex. The staff here really bends over backwards to meet any issues you may have. I have lived here over a month now and they have not disappointed me yet.

Review 50 (2022-12-12 - Rating: 5)
It was tough getting into this place because of the new owners but the girls at the front especially Jackie went far out of their way to get me though the crazy transition.

Review 51 (2019-07-30 - Rating: 5)
Vector the maintenance guy is super nice. He took care of couple issues when he was around. Definently deserves some appreciation.

Review 52 (2020-06-01 - Rating: 5)
**update ***THANK you managment- we appreciate you all Jessica, Ryan and Kelly handle our situation. I cant express how much we are grateful for sll your help.Love this place so very peacful and quite.

Review 53 (2022-11-08 - Rating: 5)
The leasing agents did a great job assisting me. Loved the customer service !!

Review 54 (2022-11-29 - Rating: 5)
The team in the office is really just the best. They were so attentive to me and my cousin .

Review 55 (2022-10-15 - Rating: 5)
Elsie was great help! Welcoming environment felt like home ❤️

Review 56 (2024-06-06 - Rating: 5)
Christin g. Is the best person to ask for help he will help you with anything

Review 57 (2017-03-29 - Rating: 4)
Beautiful on the outside but too overpriced for the inside. Youre paying for commodities. But very well maintained. #nice2geekyou

Review 58 (2016-12-09 - Rating: 5)
Great prices for quality apartments and the facilities are all state of the art.

Review 59 (2022-11-19 - Rating: 5)
Friendly staff, work orders efficiently completed, spacious apartments

Review 60 (2017-01-31 - Rating: 5)
Brittany was so nice and informative. She offers solutions and does what she can to help you out

Review 61 (2016-07-18 - Rating: 5)
Fantastic amenities, friendly staff, and same day maintenance service! You cant beat that!

Review 62 (2020-04-05 - Rating: 5)
Love it here! Great experience nice and quiet!

Review 63 (2022-11-29 - Rating: 5)
The office team is absolutely amazing here

Review 64 (2017-06-29 - Rating: 4)
Real pretty from the outside

Review 65 (2018-02-21 - Rating: 5)
Nice property and great location!

Review 66 (2017-07-11 - Rating: 4)
Really nice.

Review 67 (2018-09-11 - Rating: 5)
Nice apts.

Review 68 (2025-03-03 - Rating: 5)
Sebastian did an amazing job. my work order was handled very prompt and swift. ty

Review 69 (2019-07-16 - Rating: 5)
A great place to live, the area is very quiet, the apartments are well-kept and in very good condition, the office staff is always attentive and willing to help, the application process is simple and fast, they accept pets. Highly recommended.