Branch Creek Apartments

Located in Houston, Texas

Address: 2250 Marsh Ln, Carrollton, TX 75006, United States

Phone: +1 469-754-8656

Rating: 2.8

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Business centre
Fitness centre
Pets welcome
Swimming pool
On-site parking
Dog park
Dogs allowed

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2024-11-12 - Rating: 5)
I would like to say that I am very happy with the staff. Shout out to Titus and Romero for being on the ball with my move-in. I had to move in rather quickly due to military obligations and they helped me out promptly and professionally. The community is friendly and I was welcomed with open arms. My apartment is cozy. It is an older apartment so some cosmetic issues are common but for the price, I can’t complain. I also moved in within a week of applying so I never saw the apartment but I was pleased with everything I received. I really have no room to critique things because I was blessed with such an amazing staff that was helpful and they guided me through a flawless move-in. I would recommend living here if you are military or ex military as the staff are prompt and knowledgeable.

Review 2 (2025-01-27 - Rating: 4)
I absolutely love living at Branch Creek. There have been some minor wear and tear in our apartment however Romero has made it a priority to get them fixed. The move in process was a breeze. As soon as I saw the townhouse I knew it was a perfect place. I want to say thank you to both Romero and Titus!

Review 3 (2024-10-12 - Rating: 5)
Ive visited Branch Creek Apartments today and its was a great experience. The location is super convenient, close to shopping and dining options. The guy Romero is friendly and helpful, The community looks quiet and well maintained. I’m definitely considering this as a long term “home” for me and my kids.

Review 4 (2023-11-06 - Rating: 5)
Ive been here almost five years!Its a great place for a single or family because the apartments have lots of space. Especially if you like being in a small community and a quiet place to live. They have updated the grounds to include alarm systems, new patio furniture, and landscaping. There is a great elementary school in walking distance. A plus for me is that it is also dog friendly! The management team and maintenance are very nice and informative. Come see Titus at Branch Creek Apts today!

Review 5 (2025-02-10 - Rating: 5)
We have just signed our lease for another year, going on living here for 4 years now, and still in love with living here, love Titus and Romero, they are always there for you, if you have anything regarding the apartment and they are so loving and caring if you have anything regarding personal life, I just had a death in the family, and they both said if there is anything they can do for me they are just a call away, I love living here wouldn’t change it and I love Titus and Romero they make you feel like you are family, and if anyone ask me about moving to apartments I tell them to go talk to Titus and Romero ❤️

Review 6 (2024-09-03 - Rating: 5)
The leadership under Titus Gayden are very professional and courteous. They always put the interest of tenants first. And always willing to assist and support tenants when there are issues. Work requests are always promptly attended to. They also frequently frequently organize parties and social activities. Equally important is that the rent is reasonable.

Review 7 (2024-09-16 - Rating: 5)
Titus and the Managment has done a great job since Ive been living here. From work orders to complex event. I just wanted to say thank you for making it easy to live here and look forward for future events.

Review 8 (2023-10-03 - Rating: 5)
I have been in the Carrollton area since I relocated to Dallas and I have enjoyed the area with all the restaurants the property is great my apartment is awesome and I love the beautiful landscaping around this property! Kudos to the community directory Titus

Review 9 (2024-10-11 - Rating: 5)
Been here for several years, Titus been very helpful nice apt complex never had issues management been top tier.

Review 10 (2024-04-22 - Rating: 5)
Lesly and Titus are very helpful and are absolutely great to me as a long term resident here at Branch Creek. I hope to continue to live here and have them as my Managers for a long time. I enjoy seeing them here and being helpful for the property.

Review 11 (2025-01-25 - Rating: 5)
Titus at Branch Creek was very helpful and patient with us. This apartment complex is very family friendly(near school) and not to mention the beautiful pool. Overall decent place with lots of growth.

Review 12 (2019-01-10 - Rating: 5)
The recent management change is a breathe of fresh air for this property. They are beginning to make great strides.

Review 13 (2022-04-12 - Rating: 5)
I have lived here for over a 6 months now and have loved it! The people in the office have always been polite and they address you by name and maintenance orders never take long to get fixed. Titus is the best Community Manager guy there. He is always friendly and you can tell he truly cares about his job and the residents. Branch Creek Apartment complex have been been wonderful. I can not wait till this beautiful pool open. I will always suggest this place to everyone. There great restaurants in the Carrollton Addison area as well

Review 14 (2023-02-04 - Rating: 5)
I’ve lived at Branch Creek, going on 3 years now. I love it here! The manager Titus, really tries to make sure all residents needs are met. I feel so safe here. My neighbors are pretty nice. The area is so quiet, and I love where I live! I love the area, so many nice restaurants and places to visit. I don’t plan on moving out of here until I buy my house! Best place to live 🤩Thank you Titus and the maintenance guys, for always doing their best and going above and beyond!

Review 15 (2024-04-20 - Rating: 5)
Ive only been here a few months and I can honestly say Me. Titus and Ms. Laura are really helpful. Phone calls are always returned and work orders are completed. I highly recommend if you want to stay somewhere quiet and clean.

Review 16 (2022-10-03 - Rating: 5)
The office staff is very professional! The halls are clean, The landscape is up to par, the pool is EVERYTHING! It’s quiet at night… Pre-Lease they get back to you in a timely manner. The Prices is what Got my attention! The amount of space and layout of the units and the fact that they have a variety of floor plans. When you place a maintenance request the turn around time is great! I see myself renewing on a regular until it’s time to purchase my home for sure! I’m trying to get a few people to move here, because it’s definitely a nice place to livey.

Review 17 (2024-04-22 - Rating: 5)
Branch creek apartments is a wonderful place. Iâ€™ve been here years, and enjoyed every year I stayed here. I like my updated place. I would recommend these apartments/townhomes to a friend or relative.

Review 18 (2019-01-10 - Rating: 5)
I LOVE our new Manager! I have lived here for 6 months and really enjoy my apartment and neighbors. The grounds are immaculate and my work orders get taken care of the same day.If your looking for a nice place to call home, I definitely recommend Branch Creek!

Review 19 (2019-12-30 - Rating: 4)
This property has seen better days until Wendy and assistant have came and started the changes!! They have worked to improve the property in as many ways as possible, with a caring approach to me as a resident. They are more than happy to help and work with your to fix any problems brought to their attention. After they have taken over management, I would recommend checking out this property for your new home! Thank you to management!!!!

Review 20 (2019-01-10 - Rating: 5)
My experience has been great so far! I love my apartment, and any time Ive needed anything done, maintenance is always quick to fix the problem. I definitely plan to renew my lease in May!

Review 21 (2016-12-08 - Rating: 4)
We have had a very good experience during our tenancy at the complex. While we will admit that not everything was as good as it should be; the few times that I needed to contact the office, the manager was always responsive to my requests. Which means everything to me. They are obviously attempting to improve the property, so its nice to see the gradual improvements take place.

Review 22 (2017-01-25 - Rating: 5)
I am not a Tenant here, but almost was.So, why am I writing a review? Because I feel that Ms. Clea in the front office went above and beyond to answer my questions, and make sure that we felt welcome there, should we have chosen to make this place our home.You see, our residence that we were moving from (A Town-home) had burst a water pipe between our floors, flooding out our entire 1st floor. So time was of the essence in the move, because management wanted to re-construct the entire unit. Ms. Clea understood this, and immediately went to work trying to find what she could. She mentioned that if we chose these apartments, that she would try and work on all the paperwork ASAP.She kept in contact with me via phone and text (She did ask permission for the latter, which was very appreciated). Even after informing her that we had ultimately ended up on a different place (That was just built), she was kind and courteous, letting us know that if we ever needed anything in the future, she will always be glad to help.I toured a remodeled Town-home, and you can tell they definitely did a good job on the remodels. The space was nice, clean, and bug free (No matter how much you spray, you’ll always find some type of trace if there are bugs, and I couldn’t find any traces). The resident grounds were nice and kept up. Fellow residents were welcoming and friendly.I was hesitant at first to stop here due to some of the reviews, but I noticed many of the reviews are old. It’s apparent to me that the new management, and Ms. Clea, are doing a great job addressing the issues, and making this an excellent community to live in. As with all business, change takes time. And it is apparent to me, that as time goes on, this company seems to be making the proper changes (Such as keeping the pool clean, making sure the security gates are working, and addressing a few other concerns I saw in the reviews).Although me and my wife did not end up moving here, we would not hesitate to look at it again in the future, should we ever need to move again. The value of the unit vs. the price of rent was exceptional (And I toured about 10 different locations, so I had a lot to compare to). The fact that I’m willing to write a review about this community, despite not living here, should show how much a great impression they left on me.

Review 23 (2023-12-07 - Rating: 5)
I wanted to say I been here awhile and it been amazing especially the manger any problems I have had hes fixed the issue quickly and the maintenance is great as well when my daughter AC went out she lives on the property as well the maintenance guy make sure she had air so wouldnt be out for the whole they he came late at night and got on the problem and the new alarm system is great its makes you feel safe in your home as well when you leave

Review 24 (2023-09-26 - Rating: 5)
I was looking for a one bedroom apartment as soon as October 9 , although I couldn’t find exactly what I wanted and needed Titus was a great help. I highly recommend coming and touring the property for any future residents

Review 25 (2017-01-12 - Rating: 4)
Ive been @ 2250 for about 2 and a half years and Ive seen about 4 office management people come, and go. The first 2 were horrible and didnt care much for requests. Then came Ashley which made it a little better but the effort was temporary. Clea, which is the active property manager has done a good job responding to my needs. I do see effort from the staff to try and make this place better. Ive never really had an issue here.

Review 26 (2017-05-09 - Rating: 5)
Where do I begin? Before Busboom took over the property, past reviews included loud music, smoking weed at the pool, break ins, green water in the pool, gate not working, roaches, rats, dog feces. It was described as the bad neighborhood in the middle of a good neighborhood. Then I read how Busboom began to change things. I began to hear about our property manager Cleo and how dedicated she has been to clean up the property. I was living in another Busboom property and needed to move to be closer to work. After reading about the many improvements that were made, it made me take a look. I was very impressed. People in the past have said that the apartment they moved in to didnt match what was shown to them. But that was before Busboom came in and made changes. My townhouse is absolutely beautiful. Wood floors, remodeled kitchen, my neighbors are friendly. The pool is beautiful and I have not heard and loud noise anywhere. Its a quiet area. I am extremely pleased that I moved here. With almost any business, you will see that most reviews are made by an unhappy person. Most happy people dont think to take the time to write a review. I wasnt living here when the craziness was happening. I would have left. Im glad I missed it. All I can say is what I see. And what I see is a beautiful property that has a management team who cares. They are continuously making improvements. Im glad I made the choice to live here.... By the way... Those French doors are everything.

Review 27 (2020-06-05 - Rating: 5)
I would like to commend the property manager and Titus on their professionalism, patience, and kindness. From the very first time answering the phone to set up a tour to receiving my key in hand was a breeze. Their warm, genuine personality alone will have you wanting to stay! I love my townhome!

Review 28 (2020-03-16 - Rating: 5)
I’ve been a resident here for 4 years and although they’ve had changed in management and issues throughout that time period I can honestly say TITUS has been the best thing to happen to this community. He’s honest and upfront and really has a heart for the community and the people living in these apartments. He recognized that we’ve had issues and instead of making up excuses he jumped right in to help us out. He’s made my experience here far better than i could’ve imagined. Titus thanks for all you do.

Review 29 (2018-10-12 - Rating: 5)
I have been living here for about 4 months and the previous manager I wasnt impressed. However there is this new guy name Matthew that has taken the extra time to make sure that I all my work order are being complete, After multiple request to the previous manager. Matthew came on board just this month and has made a huge different in this community in just a small of amount of time. Matthew I just want to say THANK YOU!!!!! You are awesome you!!! I look forward to see the changes.

Review 30 (2020-05-20 - Rating: 5)
Let me just start off by saying Titus is the mfn goat!!! He’s super professional, very responsive and caring for his residents!! He’s the main reason why my guy and I honestly moved here to this property due to the awesome reviews we read about him. He’s amazing at what he does!!! Everything was such an easy process of getting into our new beautiful home!! Thank you once again, Titus for everything you do!!

Review 31 (2018-08-20 - Rating: 5)
My experience has been AWESOME!!! I love my place! The floor plan is amazing. Jennifer and Amber go the extra mile to make sure all of my needs are taking care of. Im really glad I chose Branch Creek to be my home!!!

Review 32 (2019-02-19 - Rating: 5)
So I’ve been living her about a month now, and at first there were a few things wrong when I first moved in, but they’ve all been taken care of in a timely fashion. Shana has been amazing to work with, and takes time to remember you. I haven’t fully had a chance to meet the rest of the management here, however if Shana is any indication of how the rest are, you won’t have any problem!Thank you so much!!

Review 33 (2020-05-27 - Rating: 5)
Ive been here for some time now and I love the place. Everyone is friendly but also minds their own business. From the maintenance team up to the corporate office, everyone has been helpful and there for whatever...Titus is awesome, very helpful. Mr Darrell on the maintenance side always handles any problem I have... expeditiously.

Review 34 (2019-01-10 - Rating: 5)
My experience with Branch Creek was amazing, Thank You Derek for all of your help and showing me your beautiful model. I cant wait to make Branch Creek my new home. I give Branch Creek a 5 Start rating....

Review 35 (2019-01-10 - Rating: 5)
I have lived at Branch creek for about few months now and i have to say that its improved since ive been here. The management is amazing and the maintenance is always on point especially Robert.

Review 36 (2023-10-05 - Rating: 5)
Great apartments, great office staff and great maintenance. If your looking for a affordable safe place. Come here

Review 37 (2022-10-04 - Rating: 5)
Great community! Titus is always very professional and helpful. This property is also very close to the DNT and George Bush Turnpike.

Review 38 (2024-05-10 - Rating: 5)
I was searching for a great apartment complex and found Branch Creek Apartments! My family and I couldn’t have made a better decision!!

Review 39 (2018-10-30 - Rating: 4)
I been at branch creek since September 28, 2018, and I must say I love my apartment, my neighbors have been cool so far, the new management has been awesome, friendly and helpful, all my requests have been met by the office staff, only bad thing was when I first moved in I seen a couple of bugs but I called the office right away and they took care of it immediately, still see them from time to time but I keep my place clean and of course bugs don’t like that so I barely see them, that’s why the four ⭐️ ⭐️ 🌟 🌟 but other then that I would give five stars ✨, thanks branch creek don’t let me down...

Review 40 (2020-05-11 - Rating: 5)
Titus is amazing! The neighborhood is perfect and our move-in went as smooth as possible. We love it here already and the staff is so friendly and super caring!

Review 41 (2021-02-23 - Rating: 5)
These apartments have been very courteous & respond to my needs in a timely manner. Also due to the snow storm , they have been great at communication & trying to get everyone back up and running.

Review 42 (2019-09-27 - Rating: 5)
I appreciate the cleanliness of the property, and the staff is so helpful. Needed something close to work and this fit the bill perfectly. Dog park, pool and extras are all a plus.

Review 43 (2018-12-18 - Rating: 5)
Great apartments Shawna (Manager) is very helpful and will make sure you get everything you need done. I feel very at home living here.

Review 44 (2022-07-22 - Rating: 5)
Potential renter looking here Tidus was great and friendly as was miss Betty!!! Im waiting for sure to get into here they look beautiful ❤️

Review 45 (2019-01-10 - Rating: 5)
Moved in a couple months ago my apartment was cleaned and looked great. Maintenance and management is awesome. Thanks branch creek!!

Review 46 (2023-12-07 - Rating: 4)
The office staff is great! They are very approachable and professional when addressing your needs and concerns.

Review 47 (2023-01-05 - Rating: 4)
Experience here isn’t bad. Great services when needed. Management strives to accommodate to all residents. Enjoyed my time here.❤️

Review 48 (2022-05-14 - Rating: 5)
The Apartments have improved in quality over time, the complex has never looked nicer than it does now, nice staff.

Review 49 (2019-09-27 - Rating: 5)
The property is very nice and clean and the staff is so helpful. My apartment is just perfect for me and my family.

Review 50 (2019-02-21 - Rating: 5)
The Property is very nice! Newly remodeled! Shaneil was so sweet and helpful! Looking forward to moving in!

Review 51 (2017-11-09 - Rating: 5)
What an awesome place to live. I love the renovations! Great staff everyone is professional and the community is first-class all around.

Review 52 (2022-10-15 - Rating: 5)
I have lived here since May excellent location, quiet, clean, friendly staff an neighbors

Review 53 (2019-02-21 - Rating: 5)
Property looks great and management was awesome cant wait to move in 👍👍

Review 54 (2019-01-10 - Rating: 5)
I just moved here 3 months ago. My experience has been great. The office staff is very friendly and professional. My apartment was clean and had no signs of pest. I would recommend it to everyone.