Bluffs at Lakewood

Photo of Bluffs at Lakewood

Located in Houston, Texas

Address: 7510 E Grand Ave, Dallas, TX 75214, United States

Phone: +1 214-320-2971

Rating: 3.2

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-09-26 - Rating: 5)

    The manager is very kind and helpful Im so happy to have Magali and her team here. I definitely recommend The Bluffs at Lakewood. I have lived here since 1983.

  • Review 2 (2024-06-22 - Rating: 5)

    I’ve lived here for 4 years and it’s a great quiet place right by the white rock lake many things to do around the Area for this price I don’t feel like you could find anything better! Anytime I had a problem the assistant manager which is the hardest person I’ve seen work Haley would always help out and have any of my issues fixed within the same day! Which I love she’s great! If you need a tour ask for her she won’t disappoint:)! She will answer any questions you have.

  • Review 3 (2024-08-24 - Rating: 5)

    Magali helped me alot when I need things fixed, shell make sure I am taken care of and make sure me and my family are comfortable. Very friendly and experienced with the apartment! I been here 4 years, I love it here.

  • Review 4 (2024-06-29 - Rating: 5)

    The entire staff here is so nice and amazing, having met Kimberly and Haley. They helped us tour apartments, they were so helpful and so willing to accommodate us. The property is so beautiful and the renovations are gorgeous. Amazing area would suggest these apartments to anyone and everyone.

  • Review 5 (2024-03-14 - Rating: 5)

    I first want to shoutout Magali! She is a very sweet and kind lady who is very considerate of the residents, and she goes above and beyond to ensure that residents are heard and supported. She is heaven sent! Her professionalism doesn’t go unnoticed.Living here at Bluffs has been an overall positive experience for me for the past year and a half. The location is convenient, and I appreciate the recreational activities that are close by (White Rock Lake, Santa Fe Trail, Arboretum, etc.). Thank you to the management at Bluffs for making my experience a great one!

  • Review 6 (2024-03-21 - Rating: 5)

    Haley Davis ladies and gentlemen! She was lively, humorous, informative, and confident. If you want a tour and a good time, Haley is your go-to.Also she wasn’t afraid to be transparent about her answers with any question that I had.Excellent job.

  • Review 7 (2023-02-27 - Rating: 5)

    Since my first time visiting Bluffs at Lakewood, I have been nothing short of impressed! Rufus was extremely helpful when looking for homes and walked me through the application process with ease.The property is also priced very competitively for the area and boasts wonderful amenities. I think anyone who is looking for an economical home in a neighborhood that offers security, outdoor activities, and close-by amenities would LOVE this community.

  • Review 8 (2023-11-14 - Rating: 5)

    I’ve a great experience so far with Bluffs at Lakewood. Hayley and Liz are very professional and detailed. They have high expectations for this apartment complex and I look forward to doing my part in helping out with this community and making it the best it can be.

  • Review 9 (2021-01-20 - Rating: 5)

    Very unique community with a modern flaire. I had the pleasure of meeting with the new manager Catherine who was very professional and had by far the very best customer service I had experienced while looking for my new home. She was very understanding and patient with me as we visited. I have read the reviews as I think they are important to consider when making such a decision. However, I do not agree with some who had a negative experience. Based on my visit and overall experience, I opted to move here and I look forward to calling Lakewood home.

  • Review 10 (2022-02-15 - Rating: 4)

    Ive lived here several years. Ive seen different owners take over the property, and have seen various property managers and maintenance crews come through. Recently, we underwent yet another change in ownership, which gave us another management and maintenance team. So far, Valiant Residential has been great, here at the Bluffs at Lakewood. For me personally, and from what I can see throughout the property, they have all been very responsive. Im quite pleased with the effort being put forth on their end. While they are still learning and putting permanent folks in place, they definitely hit the ground running, and Ive seen them come a long way in a very short period of time. It really makes a difference when support and customer service are the focus - and I see that with our new owners, management and maintenance folks.

  • Review 11 (2023-08-06 - Rating: 5)

    I like it here. Management is friendly and approachable. Maintenance is professional and prompt. Rent is likely below median for zip code, and many units are newly renovated. What more can you ask for at an apartment complex in Dallas, TX?

  • Review 12 (2024-06-20 - Rating: 5)

    Hailey is awesome. Love love love her. She’s so understandable and goes above and beyond to help. You can tell she really loves her Job.

  • Review 13 (2021-03-03 - Rating: 5)

    Finally The Bluff at Lakewood had a great management system under Catherine, very professional and had a great customer service I feel home again, she work had and make sure our request is done in a timely matter. When we have the bad storm snow and one of my neighbors had a water leak she’s was there to help in a cold freezing weather it doesn’t matter what time it is she’s there to help and make sure everything is taken care and stay until everything is good. Her action matter, her concern matter she is an amazing excellent customer service manager and taken care of the community where we live in. She go above and beyond. Thank you Catherine 🌹

  • Review 14 (2021-01-29 - Rating: 5)

    I’m very impressed on how quickly the maintenance crew has responded to my request. I’ve witnessed them work hard to keep the courtyards, hallways, and parking area clean of clutter. Management is also great and very responsive. I have been here for 4 years, both Sarah and Catherene have been by far the BEST management The Bluffs has had. They are very sweet and attentive and are exactly what this community has needed in a very long time. Thanks for making the bluffs a great place to live.

  • Review 15 (2021-05-04 - Rating: 5)

    I have lived here for over 5 years, and this is my first review. While weve had good property management and maintenance staff over the years, I am so very pleased with our current folks. Catherene is so kind and professional. She and the maintenance guys go out of their way to be helpful and responsive. That makes living here so much more enjoyable. I am very grateful to them for the excellent customer service and compassion that Ive experienced under their tenure.

  • Review 16 (2022-06-20 - Rating: 4)

    The Valiant team is the second ownership group we have had while leasing at Bluffs. They have been very responsive and provide great service. The location of the complex is fantastic having access to the Santa Fe/White Rock Lake trails and short drive to everything we need in East Dallas. The interior of the apartments are nice and modern.Cons include a less than ideal parking situation (can be very difficult to find parking in the evenings), constant construction issues near the entrance/exit onto E Grand Ave which can make driving in/out unsafe and weve also experienced multiple issues with the AC units.

  • Review 17 (2024-05-29 - Rating: 5)

    Haley was very funny and knowledgeable and made the process of my friend’s application to move in super easy! Great location right off the trail and newly renovated, a great find.

  • Review 18 (2019-06-26 - Rating: 5)

    This is the first time I have lived in an apartment since 1978, and I’m now almost 60 years old. There has been a lot of construction since I’ve been here, but it is all for the better now that it’s compleated.The manager at the office is fantastic!!!Cheryl will go above and beyond for you, and she truly cares about the property and her residents! I am here due to a serious injury with my son and she has made it very pleasant for me.I just wanted to thank her, and say that I really enjoy living here!

  • Review 19 (2024-03-30 - Rating: 5)

    Hailey at the front office is great. All of my maintenance request are handled quickly and professionally. So far, a great place to live.

  • Review 20 (2021-03-31 - Rating: 5)

    The office staff is warm and friendly. They just upgraded my locks! also replaced the door handle for my patio door. Really good dudes. I love our maintenence guys! So polite and friendly. Thank you Bluffs. Im proud to live here.

  • Review 21 (2019-11-12 - Rating: 4)

    Great apartments. Ive been living here for a week so far and im loving it. Although Ive already had to call maintenance for a heating repair their response was on point! These apartments do look a bit sketchy from the outside but once you walk into the court yard or your renovated apartment; you will be amazed. Reading comments from before was a big draw back, I’m sure they were there before Indio management took over. The staff is GREAT! Sunny the maintenance man made sure I had heat before the cold front. Daniel in the front office always kept me updated and made applying here easy. Based on location and amenities the price is excellent although we probably wish it was free lol. Only thing I will complain about is the street noise. (My bedroom window faces toward the street)

  • Review 22 (2022-07-28 - Rating: 5)

    It’s quiet. Simple. Just enough space in the unit to make it as homie as you want. Nice updated units. Nice appliances. Front office staff “understands the assignment”. Shout out to Ashley. Most of my phone calls or visits, she’s been the one to help out. So sweet and actually helpful.

  • Review 23 (2020-07-31 - Rating: 5)

    I love Bluffs at Lakewood. The staffing is Amazing especially jasmin she helped us through the whole process and The property management is fantastic! Through the covid-19 pandemic, they have been nothing but understanding and transparent. The community amenities are always clean, and their social distancing measures follow the local and state guidelines to the T. Thank you for creating a safe place for us to live and enjoy despite these unprecedented times.

  • Review 24 (2021-03-03 - Rating: 5)

    I love how aesthetically different this complex is. it reminds me very much so of palm springs or reno. It’s in a busy neighborhood but feels like perfect quaint living! Catherene in the front office has been extremely helpful and friendly! i have lived in extremely high end communities but i have enjoyed living here the most. it’s quaint, inexpensive, and the maintenance team/office are always available to help!my unit is newly renovated and i always get compliments on how unique and crisp clean it is.my only complaints is the parking is tough to find a spot if you get off work late or come home late.... and the courtyard areas need to be updated/cleaned up (but it is dead of winter so not complaining... i’m sure the new manager has plans!) i’m excited for the warmer months as the community is great to walk and run through and there’s great nature spots near by. it’s a great area to live in cause everything is 15 minutes max driving time and the neighborhood is pretty safe and quiet! i’m really happy i moved here and saving tons of money with a quiet living situation.

  • Review 25 (2022-02-09 - Rating: 5)

    Ever since Valiant Residence took over, it has been so easy working with them. When putting in a request to get some maintenance work done they get it done right away. They are very efficient, easy to work with, very sweet, and professional! Absolutely no complaints whatsoever.

  • Review 26 (2017-02-28 - Rating: 5)

    This is an excellent apartment community. The price is great, especially for this area. The layout of apartment interior is very attactive. The leasing staff are very nice, and always helpful. Maintenance staff are great.Close to full service grocery stores and busline is only a few steps awayfrom the complex. Lovely pool and walking trail right out back. Very quiet at night and no rowdiness ever around here.

  • Review 27 (2024-06-06 - Rating: 5)

    Came here for a tour, I forgot the agent I dealt with but she was able to explain everything in depth while showing me the property. Very clean property, and professional and prompt team!

  • Review 28 (2019-11-14 - Rating: 4)

    The Bluffs of Lakewood have a new owner and new management who take the time to care about their tenants and their needs. They are quick to fix issues in a professional, friendly manner. The manager Cheryl and office staff Cameron & Daniel will make you feel at home. Do yourself a favor - check out The Bluffs of Lakewood - this is the best kept secret located in Lakewood, youll be glad you did.

  • Review 29 (2021-04-21 - Rating: 5)

    I just went through the move-in process with Catherene A. she is the freakin best! Literally from start to finish was always responsive. Be mindful she was on vacation and I never felt like a bother. She was able to answer all of my questions and processed me quickly and efficiently. I was most attracted to the community recent renovation, good staff experience, but they also offered some really great move in deals in comparison to other properties. Im really looking forward to living at the Bluffs at Lakewood, and would recommend anyone seeking a new home to consider moving to the Bluffs.

  • Review 30 (2020-12-02 - Rating: 5)

    I am new to the community and I already love it here. I had a difficult experience with previous management but Catherene came in and saved the day! Catherene is awesome she makes sure your actually taken care of. Maintenance is on call and never takes long to fix any issues. The amenities are to die for and I love my apartment it feels so much like home. Get your own opinion before going based off someone else’s experience, you will also love it here.

  • Review 31 (2020-07-31 - Rating: 5)

    So it has been half a year since I moved here, and what can I say these apartments are exactly what I thought it would be, I had intentions for a 6 month lease but I decided to stay longer cause I absolutely love it here. Jasmin was helpful and sweet, she was open ears and very welcoming when I first walked into the office, excellent customer service.

  • Review 32 (2021-07-28 - Rating: 5)

    In all truth, I absolutely adore the staff at lake bluffington they are the most wholesome and effective communicators I’ve ever rent with. Very understanding, polite, extremely easy going and optimistic. I greatly recommend this location for anyone who wants to deal with professional but hospitable staff. Keep up the awesome work ladies.Amaya 💜

  • Review 33 (2021-04-21 - Rating: 5)

    This place is actually pretty nice, been living here for 1.5 years, might be very different from resident to resident, really depends on the unit that you get, your lighting preferences, whether your balcony has a good view etc. But in general have had a good run.

  • Review 34 (2024-03-15 - Rating: 5)

    I really love this apartment complex, also the manager Magali has an excellent customer service and she is very comprensible with the residents necessities. 💯

  • Review 35 (2024-03-29 - Rating: 5)

    Haley Davis is very friendly, always accommodating when I have questions and concerns. I appreciate her jovial spirit and willingness to assist me.

  • Review 36 (2024-03-05 - Rating: 5)

    Ask for Liz she is great!! I had a one of the best experiences during my apartment touring with her and she answered all my questions!

  • Review 37 (2021-07-26 - Rating: 5)

    I have been a residence now for almost 7 years and in all the years I have resided here I am at ease and pleased with Catherene Armindariz she is a true definition of hard work ethic and has helped me in numerous occasions, renewing my lease and making sure I was satisfied to continue with the Bluffs at Lakewood.I just want to say I am happy and very satisfied with the bluffs management and staffThank you,Roxanne #4110

  • Review 38 (2017-08-04 - Rating: 5)

    Been here for six years. Good community and great value. Where else can you get a one bedroom for the price? Parking is limited but you live in a big city, deal with it(falling shades). The bad reviews come from unrealistic people that grew up in a bubble. This is real life.

  • Review 39 (2024-03-21 - Rating: 5)

    Haley was great and led a great tour! Professional, knowledgeable and attentive, I’d recommend working with her everytime!

  • Review 40 (2021-11-30 - Rating: 5)

    So far I have had a few things but no worry, Sara has been the absolute best like Johnny on the spot! She has been a charm in my side! I just cant say enough!!!!5 stars, 5 moons, 5 everything.Hopefully the word Msnager will be infront of her nsme soon.

  • Review 41 (2023-06-30 - Rating: 5)

    Friends of the community I highly recommend this condominium because the treatment is excellent the girls of the office Lizbeth and the manager Desiree are a love the spectacular apartments a quiet and peaceful atmosphere

  • Review 42 (2020-07-31 - Rating: 5)

    While living here, there have been very great experiences that I’ve encountered. The lawns are always kept cleaned and trimmed which is always a big factor for me Especially when guest are over

  • Review 43 (2024-05-31 - Rating: 5)

    Extremely professional and very helpful. Exceptionally helpful and knowledgeable! She absolutely needs a raise!!

  • Review 44 (2024-05-04 - Rating: 5)

    Haley was really welcoming and kind she definitely deserves a raise!

  • Review 45 (2023-03-18 - Rating: 5)

    These are some very great apartments. the management is very respectful and happy to help with anything

  • Review 46 (2019-09-28 - Rating: 5)

    This place is the most wonderful place there rebuilding everything thing it’s amazing u can have every thing . Staff and the mangers are nice and your neighbors are sweet. I WOULD RECOMMEND YOU ALL SHOULD STAY HERE ..

  • Review 47 (2021-06-27 - Rating: 5)

    The manager was super helpful in my search for apartments. I am not looking for anything until next year but the bluffs is my number one choice.

  • Review 48 (2024-03-15 - Rating: 5)

    Great place. Great amenities. What an amazing staff they have. Magalia is the sweetest. I would recommend.

  • Review 49 (2021-05-11 - Rating: 5)

    Managment has been great! Not only getting me in an apartment but even after the fact.

  • Review 50 (2012-06-01 - Rating: 5)

    Great beautiful and friendly location to call home. Staff is amazing and property is kept up perfectly. Right off White Rock Lake!

  • Review 51 (2020-07-31 - Rating: 5)

    Diana the manager is super bubbly and has an amazing spirit, i stoped by and she gave me great info i might lease lease there.

  • Review 52 (2021-07-12 - Rating: 5)

    NEVER LIVED HERE, BUT MY APARTMENT BURNED DOWN AND THEY OFFERED A GREAT DISCOUNT AND REALLY WORKED WITH ME! I WOULD OF MOVED IN BUT MY CURRENT APARTMENT FOUND ANOTHER STUDIO FOR ME.

  • Review 53 (2022-02-06 - Rating: 5)

    Ashley and Desiree have really turned this place around. They are a pleasure to work with and are so kind. Thank you for your help!

  • Review 54 (2024-04-30 - Rating: 5)

    Thank you to ms Haley. She was very friendly and very helpful.

  • Review 55 (2020-07-31 - Rating: 5)

    This place is great! I love the view from my place and the management does a really good job keeping the area looking nice.

  • Review 56 (2020-01-09 - Rating: 5)

    Google maps shows an outdated picture, whenever you just search for the address, 7510 East Grand Ave...I’ve posted updated pictures post renovation so it’s a little easier to find. Hope this helps.

  • Review 57 (2013-11-14 - Rating: 4)

    Ive lived here for three years there are five buildings the first two are condos and the others are apartments I plan on buying my condo from the owner at some point..I hate to move...and this is my home.

  • Review 58 (2020-07-31 - Rating: 5)

    Best place to live around the neighborhood. The only place that made me feel welcomed like my own home

  • Review 59 (2022-07-07 - Rating: 5)

    Ashley was extremely helpful & professional when it came to my questions left me with no concerns.

  • Review 60 (2022-03-31 - Rating: 5)

    Love this community! Location is perfect!Great office stuff!! 🙂

  • Review 61 (2022-02-07 - Rating: 5)

    They have the best customer service! Very helpful and understanding

  • Review 62 (2024-01-10 - Rating: 5)

    Wonderful property very peaceful

  • Review 63 (2021-07-02 - Rating: 5)

    Lived here 3 years and love it

  • Review 64 (2024-03-15 - Rating: 4)

    Nice property to live in.

  • Review 65 (2017-04-15 - Rating: 5)

    Great❗️❗️❗️❗️❗️

  • Review 66 (2024-05-24 - Rating: 5)

    For me it is the best place I have ever lived, super clean and good apartments

  • Review 67 (2024-03-15 - Rating: 4)

    Good property

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