Atera Apartments
Located in Houston, Texas
Address: 4606 Cedar Springs Rd, Dallas, TX 75219, United States
Phone: +1 214-972-3805
Rating: 4.1
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Fitness centre
- Pets welcome
- Swimming pool
- LGBTQ+ friendly
- On-site parking
- Dog park
- Dogs allowed
Categories
- Apartment complex
- Apartment building
- Apartment rental agency
- Real estate rental agency
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-01-31 - Rating: 5)
Although I havent moved in quite yet, I wanted to post that the rental process has been amazing. (I previously lived at Atera for 17 years and am excited about moving back!) Selena was so very kind, helpful and informative and the application, lease signing process could not have been easier.Also, Hannah - the Community Manager has been most welcoming and accommodating.The apartments here have the best layouts and a great location. Close to downtown and all major thoroughfares. Awesome community! -
Review 2 (2024-05-14 - Rating: 5)
I just moved to Atera and so far so good!Enjoying the quiet neighborhood & safe community. The application was quick & move in was a breeze.Enjoying a 3rd floor apartment with high ceilings, unfortunately stairs only.The pool, mail, and package service has been great so far. The gym is a bit lacking with the amount of residents that use it.The rent listed isnt what youll pay, they have quite a few added on fees. That being said, its a good place for the price.No experience with maintenance so far. -
Review 3 (2024-11-13 - Rating: 4)
We have lived at Atera since January 2024, and have mostly loved our experience so far!! Overall I would recommend Atera to any prospective residents.PROS:- office staff and maintenance staff is stellar! Keep up the good work! The complex always looks clean and well-kept. Kimberly is very hands-on and you can tell she truly cares.- the complex is in the city and close to highways, but is overall very quiet and safe. The gated community feeling is comforting.- the units are spacious and have character since they were built decades ago. Walls are thick and we hardly ever hear our neighbors. Our balcony is huge which we love. Third floor units have vaulted ceilings which make the units seem even larger than they are.- Washer and dryer is included which is a big plus compared to other places we have lived.- Two pools and multiple dog parks which are all kept in great condition.CONS:- unless you pay extra for a covered spot or a garage, parking can be hard to find, especially at night. Sometimes you have to park far from your apartment because there are no available spots. Can be confusing for guests as well. The guest call box doesnāt work sometimes.- lots of fees tacked on top of the base rent. Forced to pay for valet trash, fetch package service, etc. which can be annoying.- the appliances are a bit on the older side and not super great quality.- the gym could use more equipment.- we were told the clubhouse by the back pool is not allowed to be used by residents and you cannot reserve it for gatherings or any of the sort. Somewhat disappointing since it looks like a nice space. Now it sits there unused and empty. -
Review 4 (2025-01-23 - Rating: 5)
Hannah and her staff are by far the most helpful people ever! Hannah is always on top of any concerns Iāve had in my apartment and my work orders are always addressed in a timely manner. I love living here! -
Review 5 (2024-11-16 - Rating: 5)
I had the pleasure of working with Kevin Mora, and he was nothing short of amazing! From the start, Kevin was professional, incredibly kind, and always approachable. His extensive knowledge and ability to answer our questions made the entire consulting meeting smooth and stress-free.Kevinās warmth and enthusiasm made me feel like Atera is not just a place to live but an accepting and welcoming community. He truly listened to what I was looking for and did an incredible job of finding the perfect apartment for me.Out of all the leasing consultants I worked with during my search, Kevin stood out as one of the best. His friendliness and positive energy were infectious and are definitely a big reason Iām seriously considering leasing with Atera.I canāt recommend Kevin enough to anyone searching for a new homeāheās a true standout! -
Review 6 (2022-08-31 - Rating: 5)
My family and I really love this place! If it wasnt for my job, we would live there for a few more years. The neighborhood is great and the apartment complex is safe and quiet, especially for those with children. I dont have enough words to thank the Atera team. Esther Hernandez helped us from day one, helping us with the application and with the documents, with patience and care. Mauricio was really important! He was always willing to solve the unforeseen in the apartment and always smiling! Kimberly always very polite, attentive, patient and with a lot of love helped us in all doubts, unforeseen and with our departure made everything easier. We are really grateful to all of you all! We wish from the bottom of our hearts that God bless you all and give only good things in your lives. Thank you so much! -
Review 7 (2024-08-27 - Rating: 5)
I moved in here a couple of months ago and I love it! My apartment was nice and clean on my first day and I didnt find any issues with my unit! The staff are great! I can tell the maintenance crew work really hard to keep the property in top shape, and the office staff are super helpful, accommodating, and welcoming! Im impressed with Atera! -
Review 8 (2025-01-23 - Rating: 5)
The team is amazing here! The manager Hannah is so friendly and helpful every time I have a question, the community has a great location downtown conveniently located to delicious restaurants, and the service team always takes care of me. -
Review 9 (2024-09-09 - Rating: 4)
Iāve been living in Atera for 2 months now. It definitely has many pros and many cons. No place is perfect. My family is happy here at the moment, but thatās not to say that many things could be improved.If you are thinking of moving to Atera, and want the opinion of a resident, let me know! Email me at [email protected] and we can chat about the complex.Pros: Location, peaceful, gated community, big apartments, pet friendly, excellent maintenance team, updated appliancesā¦Cons: incredibly hard to get a hold of management, car break ins, carpet in apartment, unavoidable fees, gate to let in visitors sucks. -
Review 10 (2024-09-05 - Rating: 5)
As a supplier partner for Atera, this is a great team to work with. Iāve worked with property manager Hannah at a couple of places and sheās always pleasant to work with regardless of the dayās circumstances. The quick response we get from maintenance supervisor Moises, in helping with any urgent needs when we are there, is greatly appreciated as wellāThank you! Yaāll are a joy to do business with and we thank you for your continued support. -
Review 11 (2024-08-27 - Rating: 5)
Selena Ayala is amazing!!! She showed me multiple units at the apartment with a positive and energetic attitude! She was very kind and knowledgeable with every question I had and made looking for a new apartment experience pleasant. -
Review 12 (2024-10-09 - Rating: 5)
The whole team was really helpful and friendly. Selene was super nice and attentive during the moving process. My apartment is a dream. -
Review 13 (2024-08-29 - Rating: 5)
Just moved into Altera & have had the smoothest and easy transition in! The property manager, Hannah, made it seamless and had all the answers. This place is beautiful and the maintenance is quick and efficient. Highly recommend. -
Review 14 (2025-02-26 - Rating: 5)
Hannah & Selena in the front office are very welcoming and attentive. I highly recommend. -
Review 15 (2024-08-28 - Rating: 5)
I have been consistently impressed with this property. The grounds are beautiful and always well-maintained. The staff has been amazing, always helpful and attentive. Itās clear that a lot of care goes into keeping everything in great shape. -
Review 16 (2024-06-24 - Rating: 5)
Truly exceptional services! I just moved here from 8 hours away and Kimberly and Vincent helped me do everything digitally and made the move in process seamless not to mention a beautifully community that is safe and in an amazing location! We are so happy to be apart of this community. -
Review 17 (2024-06-25 - Rating: 5)
Kevin is absolutely fantastic. Works in the leasing office and was helping me with the tours and questions associated with leasing at Atera. Mentioned he was just starting out but had a friendly demeanor and want to help me out to the best of his ability. Go to him for your leasing needs! -
Review 18 (2023-12-13 - Rating: 5)
The apartment manager Kimberly is so helpful! The leasing agents Bonnie and Selena go out of their way for the residents as too. The maintenance personnel are timely, so sweet, and helpful. Any time that Iāve had an issue, maintenance responded promptly and fixed the issue. One time I had a package delivered which was too heavy lol . Maintenance personnel saw me and helped me bring it into my apartment which was on the second floor.I moved here from a completely different city, but I can say Atera makes me feels at home! I am very thankful for the leasing agents, apartment manager and maintenance personnel for all theyāve done for me and other residents as well. -
Review 19 (2024-03-14 - Rating: 5)
I have lived at Atera for almost a decade and my plan is to never move away. One of the reasons I stay is because the maintenance team promptly and thoroughly takes care of all my household issues. I never need to fret over those issues. The leasing staff is friendly and accommodating. The grounds are beautiful and well-maintained. Im very pleased to be living here. -
Review 20 (2024-04-29 - Rating: 5)
Vincent was extremely helpful and answered all of our questions during our apartment tour. Everything was clean and organized walking around the property and maintenance was cleaning the pool. It felt safe and I could see myself living there quite comfortably. -
Review 21 (2024-06-14 - Rating: 4)
My experience at ATERA has been delightful thus far. The leasing office staff has been great with me and quickly responding to my needs. Vincent and Kimberly both have been extremely helpful. The self guided tours have been great as well. I am excited to call Atera Apartments my new home. -
Review 22 (2024-06-27 - Rating: 5)
My two roommates and I toured Atera Apartments today, and it was the most pleasant tour experience we have ever had. Shout out to Mr. Vincent. He was very hospitable, gave us an in-depth tour, and answered all of our questions. -
Review 23 (2025-02-28 - Rating: 5)
The office staff is great, very helpful and polite. Were exited to make this our home -
Review 24 (2025-02-20 - Rating: 5)
This place cool my dad lives here. Hes probably going to move to get a house in a couple years. -
Review 25 (2024-04-24 - Rating: 5)
Atera is a great place to live! Everytime I stop by the Leasing Office Kimberly and Vincent are always eager to help with a smile and exceptional customer service. A great location, maintenance team goes above and beyond. I highly recommend. -
Review 26 (2024-08-27 - Rating: 5)
I had a great experience with Atera, they were very friendly at the leasing office and their customer service was AMAZING! I spoke with Selena and she was very informative and super helpful! -
Review 27 (2023-10-17 - Rating: 5)
My husband and I lived here for one year and really canāt complain. The apartment was clean when we moved in, the leasing staff was kind and attentive, and the complex was quiet with no problems. We recently moved out due to a job relocation and received our entire deposit back 2 weeks earlier than expected. I think this is an honest and good company to lease with for anyone looking. Thanks Atera! -
Review 28 (2023-10-12 - Rating: 5)
I have been living here for over eleven wonderful years. The managements at the front office have been the most helpful individuals I have ever come across by far! Theyāve gone above & beyond to accommodate & take care of anything that I have needed throughout the years. As for the maintenance team I can not express in words how appreciative of them I have been for their swift & immediate response to anything that needed to be fixed! Love the community itself as it is a very clean & safe place with plenty of trees all around the complex. Can not thank Kimberly the complex manager & Mauricio the maintenance manager enough for their incredible warm & caring personality! These two really make this place feel like a neighborhood rather than an apartment complex! -
Review 29 (2024-06-22 - Rating: 5)
I am happy to call Atera my new home! Shoutout to Kimberly and Vincent for both being amazing and helpful during my tour, application process, and making my move-in smooth. Every question I had or any modifications I wanted were answered and handled in a timely manner. -
Review 30 (2024-05-01 - Rating: 5)
After being a resident for many years I Can say that I am absolutely pleased with the amazing job Kimberly and her entire maintenance staff has done! Attractive looks amazing and a big thank you to Vincent for being so pleasant. -
Review 31 (2024-04-11 - Rating: 5)
Kimberly and Selena are excellent, theyāre both very helpful and attentive. Since I moved here I havenāt had any problems, the community feels peaceful and safe. Iām very satisfied living here at Atera. -
Review 32 (2024-07-01 - Rating: 5)
Lived here for a few years and I have been very pleased with the amenities, how quick maintenance issues are resolved and how relatively peaceful this place is! I am currently transferring to a different unit and Kimberly has gone above and beyond in helping me and am so thankful for this place! -
Review 33 (2024-06-12 - Rating: 5)
I would like to commend Bonnie Reyes, Kimberly Medina and the management team for their exceptional assistance during my application process. As I relocated to Dallas, knowing no one, Bonnie went above and beyond to help me settle in smoothly. Her remarkable support is deeply appreciated, and I am incredibly grateful for her efforts. Kimberly was excellent in communicating and helping me out. Thank you for the outstanding service!One year Later:It was an amazing experience for me living at Atera! Everyone here is super friendly and welcoming! I would love to give a HUGE SHOUTOUT TO THE MAINTENANCE TEAM! There were several instances where I urgently needed maintenance and they have helped me even at 8PM or 9PM which is highly unlikely anywhere else!My experience here has been nothing but very peaceful and pleasant! Super amazing team! I would recommend Atera 10/10!The only reason Iām moving out is because of the lack of EV CHARGING- since I own an electric vehicle and a need charger. If that wouldnāt have been the case, I would have loved to extend my stay here!!! -
Review 34 (2023-10-07 - Rating: 5)
When I came to the United States, my friends and I were looking for a suitable place to stay because I needed to join a teacher assistant program. We searched for a long time and finally came across this apartment. This Atera apartment looks very safe, with a safe gate and security, and the price is not very expensive compared to other places. Especially Bonnie from the office, she received us very warmly and provided us with a lot of help, especially Im having a hard time.You know, I just came to the United States for 2 weeks, but I dont have an SSN, so its very difficult to find an apartment. But this apartment was very user-friendly and asked me to provide some supporting documents and quickly let me move in. This is very helpful to me and I feel very lucky. -
Review 35 (2024-06-25 - Rating: 5)
Just toured the property with Vincent who was the perfect agent and was impressed. The customer service, the location, amenities, closet space and apartment size is exactly what my brother and I are looking for. Definitely planning to lease. -
Review 36 (2023-11-06 - Rating: 5)
Kimberly Medina is the newest Community Manager and has been a pleasure to work with! I recently needed a reserved parking space close to my apartment due to an injury. She quickly responded to my initial email and made sure to follow up throughout the entire process. Her empathy, communication, and responsiveness are what really stood out most. Thank you! -
Review 37 (2024-06-21 - Rating: 5)
Iāve recently moved into the property and have had nothing short of a 5-Star rating experience and service from everyone! Any and all questions or concerns are immediately addressed and fixed. I strongly recommend this property to anyone looking to move into such a wonderful property. Parking is ample, valet trash always on time, friendly neighbors and super pet friendly!*Update*Iāve renewed my lease for the second time and I am still happy living in the community. The office manager Kimberly and her staff are great! Again, I strongly recommend this property! -
Review 38 (2024-04-06 - Rating: 5)
I just moved in and would say its the location is convenient and safe for spacious unit in this price point!Do note that if you are looking for a immediate move-in, I would plan to give it a week atleast due to some delays in their system and plan accordingly unlike me XDBut fortunately enough for me, Mr.Vincent Jones was so kind and patient with me and ensured that I got the move-in date I wanted! Grateful for his presence that day! :) -
Review 39 (2024-05-22 - Rating: 5)
Kimberly was very helpful and courteous in assisting me in setting up my smart home! I have truly enjoyed my new apartment, the service and the entire maintenance team! -
Review 40 (2023-06-19 - Rating: 5)
The Atera has been an amazing place to have an apartment since we have had a unit, which dates back over ten years.The location, privacy, security and value have always been excellent.Recently the whole experience has gotten incredibly strong due to the following:- Amazing maintenance by Mauricio. He very neatly and professionally knocked out three issues that could have taken a long time, all within the same day. He did this only one day after I raised the issues to his attention.- They now use the Resident App, which I use for communicating with them about anything, seamlessly and all in one place. Maintenance requests, service requests, community updates, etc. All super helpful and make my life easier.- Smart home devices installed in the units. Temperature, fans, lighting, alarms, etc. all from a large keypad next to the front door. Amazing.- Leonor and Kim from the BH team leasing team were truly both beyond exceptional in communicating and working through a new lease that we put together. You are really great faces of your Firm, they are lucky to have you representing them. Kudos and thanks.The Atera is better than ever. Thanks again. -
Review 41 (2024-02-29 - Rating: 5)
Atera exceeded all expectations. The attention to detail is evident throughout ā a beautifully and well maintained property with amazing finishes. The staff, especially the manager Kimberly always goes above and beyond. Itās an amazing place to live, highly recommend! -
Review 42 (2024-06-01 - Rating: 5)
Living here is absolutely fantastic! The leasing office is filled with the most amazing people youll ever meet.Kimberly & Vincent were truly helpful! -
Review 43 (2022-12-15 - Rating: 5)
My first impression is of the leasing office. The manager, Leonor and her assistant manager, Kimberly, are both so very nice/friendly and patiently helped me with all my needs and questions.The property is extremely close to Uptown and Oak Lawn areas which is perfect. The property is very well maintained and clean; their pricing was extremely competitive and is a great rate for the area. The community is very pet friendly and me and my small fur-babies look forward to call Atera home soon! -
Review 44 (2023-01-13 - Rating: 5)
I have had a great experience living at this apartment complex. I enjoy living so close to popular places in Dallas and really getting to see the city. The staff here is so wonderful and always goes above and beyond to help the people who live here. Kimberly in particular is so kind and always timely with her email responses! Selena in front office is also friendly and is great at her job. Highly recommend this place :) -
Review 45 (2024-06-29 - Rating: 5)
Shout out to Selena for being a great help she has a super positive attitude and I appreciated her guidance when it came to applying for an apartment. Iām hoping to get approved soon! -
Review 46 (2023-06-05 - Rating: 5)
I am so grateful to live at Atera! Iāve almost been here a year and in that time so much has happened in my personal life both negative and positive. But to never have to stress about my home and safety is the biggest relief. Thank you to Kimberly for always being so responsive and helpful. Iām a very sensitive person so any thoughtfulness means the world to me. Lol but thank you all so much! I love living here and canāt wait to keep doing it for the next few years! š„°š -
Review 47 (2023-12-29 - Rating: 5)
Kimberly & the entire atera staff has been patient beyond belief calm and respectful throughout my time and stay here. The systems of communication and processing are lucrative and a bit of a head ache but the amazing team and people make up for it. Itās a good community with good people, and Iām happy to call it homeš¤ -
Review 48 (2023-06-22 - Rating: 5)
If your looking for a quiet, beautiful, friendly, & fun place to live? Atera Apartments is the place for you!! The staff & management is Superior!! Very nice, professional & understanding!! The Apartments are large, spacious & gated Secured! A great location to restaurants, fast foods, grocery store, entertainment & downtown Dallas. Stop bye & check them out!! Youll Love it!! -
Review 49 (2023-04-25 - Rating: 5)
I absolutely love living at Atera. Staff is super helpful and quick to respond to my requests. Kimberly and Leonor made my move in process so simple and hassle free, not to mention my transfer process from a smaller to larger apartment. All service requests that I submitted were immediately addressed within 24 hours and havent had any issues since. My favorite thing about Atera is the location which is walking distance to grocery store, restaurants, bars, and more. -
Review 50 (2024-05-22 - Rating: 5)
Thank you, Kimberly! My new fridge has been installed and my carpet has been cleaned.You are a great manager!Daniel Scott Lopez -
Review 51 (2023-03-23 - Rating: 5)
I just moved in and everyone has been so great! The apartment looks great (I saw two things that were small but needed to be fixed, I let someone know about it and they got it scheduled to be fixed asap!) the whole process has been super easy and quick! A HUGE thank you to Kimberly M. Who works in the office she was with us from the beginning and has helped us with everything! -
Review 52 (2024-06-05 - Rating: 5)
**UPDATE: Iām still here and it is 2024 and the staff is still amazing so is the maintenance. I canāt think of any complaints. Iām trying to get a couple friends to move here! **Iāve been living here since 2016 and I love it! The office staff are always on top of things especially the maintenance. Mauricio is the coolest! My son and I feel safe here and I love both pools and the fitness center. I have also met some cool neighbors. Itās real diverse here so there are people with kids, single people, married, straight people, LGBTQ+, black, white, Hispanic, Asian, so itās pretty chill here and I address this info for those that care because some do and thatās just reality like it or not. The location is by every main highway and close to my fav restaurants, shopping, and close to work. This place is just out of the way of the noisy party part of town for those concerned. I recommend this place! -
Review 53 (2025-01-24 - Rating: 5)
Maintenance team and management are second to none - highly recommend this property. -
Review 54 (2018-01-20 - Rating: 5)
I have lived here around 2 months, right as the new management took over. I really have no idea where all the bad reviews are coming from. I think it is an amazing place to live. The new management company is renovating all of the buildings. They are currently re-roofing the one I live in. The staff is super friendly and understanding. I feel very safe here.The rent is amazing for the size of the apartment and the maintenance team has taken care of my request within a 3 hour window every time I have a problem. I know people have also complained about parking, and it seems like management is in the process of towing more cars so tenants have adequate parking options.Dont run as fast as you can. Instead, stop by for a tour and check it out! It really is an awesome place. :)Barry, Jaye C, Rachel, and Leigh Ann, you guys are great! -
Review 55 (2024-05-02 - Rating: 5)
Just finished up my tour of the property, very quiet, clean, large 1 bdrm apartment at a pretty reasonable price. Vincent was a great guide, very knowledgeable and personable. -
Review 56 (2023-12-27 - Rating: 4)
Atera Apartments is one of the best offers that you can find on market these days. Its not perfect or super fancy, but for this price its completely good choice. You can get a good sqft for actually affordable price. Its not in the middle of nowhere, you can get to the grocery stores and cafes by walking. During move-in process, manager Selena was helpful and answered all my questions, thank you. If you are looking for apartments relying on reviews - then just do not rely on them for 100 %, better come and see how unit and area actually looks like. Because nowadays, you have to choose whats more more important to you - affordability, area or unit, ull never find all in one, and if you will, price will definitely go over 1.500.Personally for me - im completely satisfied with this choice, the biggest plus is that my commute went form 1hr+ to 5 mins. -
Review 57 (2022-09-19 - Rating: 5)
Cant say enough about the staff at Atera Apartments, especially Selena. Absolutely wonderful to deal with. Always prompt with a response and so pleasant and professional. Took care of everything and always made us feel as if we didnt have to worry about a thing. If youre looking to move into this lovely complex, be sure to see Selena! -
Review 58 (2023-06-03 - Rating: 5)
Moved in recently and staff has been very helpful and prompt. Move in was smooth and maintenance requests have been fulfilled day of or next day. So far I have had a great experience and I love my apartment. -
Review 59 (2023-12-13 - Rating: 5)
Updated 12/2023Best Place I have lived in 24-years.I will be signing my 5th lease with Atera soon.I am one that expects a lot from the community that I live in, as I work in the apartment management industry, I know reasonably what is and what is not considered reasonable.Living at Atera has been simply amazing. The team in the office knows me by name and is always super helpful. Ive lived at Atera under two different Owners and this one by far the BEST!The team is prompt in responding to e-mails, return phone calls promptly and complete requests for maintenance fairly quick. (they always clean up after themselves - biggest peeve of mine from prior apartments I lived at).After the pandemic - there were certainly times that requests for service took days to complete - but the one thing that I loved - was there always some sort of check-in at least every 3-days to acknowledge they have the request, they were working through all the requests that needed to be completed. -
Review 60 (2024-09-06 - Rating: 5)
The best property Ive ever lived in, the maintenance team is excellent and the manager is very friendly -
Review 61 (2024-04-12 - Rating: 5)
Kim and Selena are the best. Clean property, thick walls, fast maintenance service (Miguel and Mauricio are also all awsome and so sweet!), and I feel at peace and safe in this complex -
Review 62 (2023-11-02 - Rating: 5)
Atera continues to do a great job of maintaining the property and fielding maintenance requests. They always work with me to resolve property issues in a very timely manner. The PM and onsite team are doing a great job! -
Review 63 (2023-03-31 - Rating: 5)
Kimberly has been amazing from start to finish. She answered every question and my concerns in a timely and efficient manner. She has been very pleasant to work with and this property is lucky to have her. Great job!! -
Review 64 (2022-01-06 - Rating: 5)
I have lived here since 2007 and I must say I love it here. Great office staff. Kimberly Leonor Esther And Selena have been nothing but exceptional. The maintenance team Mauricio and Felipe are always so pleasant and make the community look so clean. I am a happy camper. -
Review 65 (2023-01-10 - Rating: 5)
We had a great experience touring at Atera, Kimberly was really nice and very helpful, always with a smile, we really love to be apart of Atera apartment. Kimberly and the good reviews is one of the reasons we love to be apart of Atera community. Keep up the good job, youāre doing excellent. š¤ -
Review 66 (2022-05-29 - Rating: 5)
I had a great full year with the Atera. The community itself seems to be looking out for each other which is nice. Because at one point I left my keys in the truck with my window rolled down and all my personal belongings in there one night and were still there after I woke up. I cant say that happened for everybody though. Furthermore the community manager and her leasing agents are very strict and will enforce the community guideline as written in the lease agreement. very little can you persuade them or suede them to change their decisions but they can be when request is reasonable within limit and parameters. I wish I could have stayed and released but the price has become way too excessive for me to afford living comfortably and doest threaten my encumbrance of enjoyment.Most importantly I feel the whole time I was there I have not seen a single bug. Roach specifically not once! However though you get mosquitoes for days during summer like as soon as the sun goes down you go down. Those mosquitoes are for themselves, ferocious, insatiable, and will suck you dry like the men of Oak Lawn.Thanks Girls,Thee -
Review 67 (2022-10-26 - Rating: 5)
We are soooo happy and lucky have found Atera when we did. As soon as we toured it, we loved it and could not wait to move in. From the very beginning, Miss Selena has been amazing, helping us out with our application process and with everything in between. With all the places I have lived in here in Dallas, Atera has been the best so far. Everyone from the front office managers to maintenance always help us out with anything we need and as soon as we need it done. If I could give them 10 stars, I would! -
Review 68 (2024-05-22 - Rating: 5)
Most wonderful, gracious, pleasant folks I have ever met! Kimberly & Vincent have helped me from start to end of my application! Amazing experience -
Review 69 (2020-09-09 - Rating: 5)
These are great apartments in a great area. I have loved my time here! This is a great place to call home. The grounds of the facility are kept clean. The office staff ia always very welcoming. The manager, Yessika, is very caring; she cares a lot about all her tenants specially now with the whole Covid-19 situation. -
Review 70 (2023-03-28 - Rating: 5)
The Atera folks are second to none! I love them. They have helped me in every issue I have ever faced with BH Management. They are all rockstars and put their residents first always. They make the community feel like it is a village and with Kimberly and her team, and Mauricio and his team I feel comfortable and safe. Sometimes it has been difficult for me to reach BH Management but this team is always there to help me, which as a tenant I really appreciate.Thank you all so much for everything you do. -
Review 71 (2022-11-23 - Rating: 5)
Iām loving Atera!! š I love my unit so much and the area as well. My move-in process was super smooth and I have no complaints so far! Esther, Leonor, Kimberly & Selena have been so kind and helpful! I am so appreciative!! ššUPDATE: 5 months in now and Iām still VERY much happy! :) Apartment cools & warms up very well when needed, the size of my apartment (1br 1ba - 740 sqft) is absolutely perfect for my dog and I, and even for a few of my guests that visit me. Also, the maintenance team have been amazing! Iāve put in several requests for small things and each of them were resolved so quickly!! Iām so grateful! Thank you Henry, Justin and David for helping out! I hope my lease doesnāt go up too much next year. Iād love to renew! š¤ -
Review 72 (2024-09-04 - Rating: 5)
Great management team! We enjoy working with Hannah and her entire team at Atera. -
Review 73 (2023-10-11 - Rating: 5)
Bonnie and the Team was such a great help and made this move in so easy and quick! They have been so helpful since moving in and so prompt! Thanks Bonnie and team! Especially the maintenance guys! Youāre such appreciated! -
Review 74 (2021-11-06 - Rating: 5)
Office staff especially Leonor and Ester was extremely helpful in changing my apartment one day after the lease was signed. They didnāt charge me anything extra I wanted another location that was more to my liking. They made it happen even staying past office hours to see that I was taken care of! Kudos to all of them! -
Review 75 (2023-06-03 - Rating: 5)
They have a great leasing staff and assistant manager that will go aabove and beyond to make sure your needs are met. Theyre patient and nice to work with. I recommend them to anyone who is looking for a great place to stay! -
Review 76 (2022-11-11 - Rating: 4)
Updated on 6/21/2019: itās awesome, always tough going through new management. In the beginning things started off rocky which is understandable. Since my last review the new management team has been awesome. Theyāve been very responsive and have made several upgrades/changes around the complex. Iām highly considering renewing my lease for the 3rd year. Eric and Yessika from the leasing office have been great. Good job guys!Very very unhappy with the new management. Now, no one answers the phones, or if they do, some of the staff dont even know the answers to simple questions. I called today and was told by one of the females that they will get back to me via email with a answer to my question. The previous staff before bh management was awesome; Barry, Debra and Victoria were AWESOME. We need that trio team BACK. I dont think Iāll be renewing my lease if this doesnt change. Ive been here for two years and this has been the WORST thus far that Ive seen the complex.Individuals that they dont live on the complex are getting access to the complex, and drugs are being sold on the complex. When I first moved here it gave me a sense of being at home, now I dont even get that feeling. Something has to change!Updated on 6/21/2019: since my last review the new management team has been awesome. Theyāve been very responsive -
Review 77 (2018-12-01 - Rating: 5)
I have been living in Atera apartments for close to four years. I love my actual apartment. It is home to me. Other things I enjoy here are the two pools, the fitness center, the large dog park area and the new parcel lockers. Atera is conveniently located within walking distance of two grocery stores and the Oak Lawn Library.As a renter, having a good landlord/leasing agent/property manager is very important. Unprofessional, rude staff can make the rental experience unpleasant ā even for such a nice place as Atera.We are very lucky to have a new property manager here. Yessika Gonzalez has been here since September 7, 2018. I have had the opportunity to work closely with her on a couple of issues. The issues were resolved to my satisfaction quickly and with cordiality.So, now, along with the nice apartment, the amenities and the proximity to places I go, I can include the property manager in a list of things I like about Atera. -
Review 78 (2024-03-18 - Rating: 5)
Landscape Expressions enjoys working with Kimberly Medina and her team. She always provides great communication and is quick to respond to any questions. -
Review 79 (2024-02-29 - Rating: 5)
Kimberly Medina is very helpful and highly organized on what she does. She took care of all of our needs we are very pleased to be living here at Atera. -
Review 80 (2022-07-23 - Rating: 4)
Lived her for 5 years now. Ive had a good experience since living here. The upgrades to the community have been great and management is very friendly and helpful. The units are also very spacious compared to others in this area, therefore getting, more space for for cost. -
Review 81 (2024-06-25 - Rating: 5)
I have submitted my rental application and Kimberly was so helpful in all the questions i had! So profesional I cant wait to be approved. -
Review 82 (2024-04-24 - Rating: 5)
So far the experience has been very good. Maintenance responded to our requests the same day, and the front desk has gone out of their way to provide any and all information requested. -
Review 83 (2022-06-05 - Rating: 4)
When I moved in I had an issue with my apartment with one of my neighbors. I addressed this to the manager. She took the necessary steps to address the issue. It has stopped and has followed up to let me know she is here to make sure I donāt have this issue again.The office and maintenance staff are the positive side to living here. They are very attentive to their residents and very nice.Thank you for helping me with an unpleasant situation. -
Review 84 (2018-02-09 - Rating: 5)
Great place to live! Barry from the leasing office is great. Never had any issues that werent resolved quickly and efficiently. I appreciate the work going on to improve the apartments too. Ive been with BH management before, and it is excellent. The only downside is parking. Not enough parking spots that are free for tenants or guests. -
Review 85 (2017-05-21 - Rating: 5)
Great community to live in, it has a warm nice feel of a neighborhood, leasing office staff are extremely nice. Barry in particular super responsive and helpful.I have been living here for over a year with no problems at all. Service requests gets completed within hours! I lost my keys on a Sunday once and they replaced my locks in 30 minutes after I called. -
Review 86 (2024-06-23 - Rating: 5)
Very hardworking maintenance team , respectful , Great team, and Kimberly the manager is very nice and kind and professional personThey deserve more than 5 stars -
Review 87 (2024-09-05 - Rating: 5)
Beautiful property, close distance to great shopping and food! Wonderful, friendly staff. -
Review 88 (2018-07-08 - Rating: 5)
This place is a hidden gem! There is a real community feel to it. If you have a dog.. move here! I would guess that around half the residents have dogs. The dog park is always active, fun and our dog has a blast. Neighbors are extremely friendly and Iāve made some friends here, as well! Office staff is very friendly and helpful. All buildings just got a new paint job and the new colors look fresh and inviting. The interior renovations look great and the rent is lower than competitors. Atera is the best! -
Review 89 (2015-03-12 - Rating: 5)
Really have enjoyed living at Atera!Definitely one of the absolute best values in the area. So close to uptown with very reasonable rent and spacious, well-maintained apartments.Neighbors are great, very friendly. The Atera Cares Team is also so sweet, and they do a great job of making sure the residents are happy. (And they throw awesome monthly events!)The managers and staff are all so easy and nice to work with. Theyre efficient, polite, and hardworking.Highly recommend Atera!! -
Review 90 (2023-06-12 - Rating: 5)
These apartments are great. Great location near good food and entertainment and even the airport. Welcoming office staff and clean common areas. Also in a somewhat central location where the rest of Dallas is easy accessible. -
Review 91 (2023-06-14 - Rating: 5)
Ive lived here for going on 5 years and it is one of the best experiences. The staff is responsive and helpful. Amenities are great and everything is kept up properly. Its also a great location. I would recommend renting here to anyone looking for a clean, well-kept apartment! -
Review 92 (2022-01-20 - Rating: 5)
Not even lived here but the residence of Atera get 5*. Amanda and i made a visit on the weekend to look at the place from the outside. we are looking for a gated apartment with covered parking and a dog park.we saw a bunch of residents at the dog park on site so who better to ask about the place than people who actually live there. Google reviews are helpful but in person reviews from people currently there i have found are more accurate. not a negative word was said about Atera. we can not afford the prices right now but we are watching and as soon as the prices drop to with in our budget range we will be applying. -
Review 93 (2020-07-17 - Rating: 5)
If you are looking into getting a nice sweet spot this is the place to go! Updated apartments.nice space near downtown Dallas. Staff super helpful! Especially Selena ! She made things simpler and stress free. Highly recommend to contact her to help you find your new home. Iām so excited for my new chapter at The Atera š -
Review 94 (2024-06-24 - Rating: 5)
Kevin was very helpful on our tour, definitely a top pick on our list! Great space and a beautiful area! -
Review 95 (2019-09-30 - Rating: 5)
I have lived here for 5 years. Great complex. Maintenance is speedy. Dog friendly! Iāve lived in two different apartments during my time here and both have been great. There are of course the usual issues with messy neighbors and people who donāt clean up pet waste but overall the office handles these things great. I highly recommend this complex. -
Review 96 (2024-07-01 - Rating: 5)
Toured with Selena. She was very nice and helpful. Apt I went to was clean and well maintained. -
Review 97 (2023-03-23 - Rating: 5)
The staff here at Atera Apartments are extremely caring and attentive. the property stays clean, the maintenance is done in a timely fashion and everytime i call the office i actually feel that concern. -
Review 98 (2022-03-31 - Rating: 5)
Ive been in this apartment for almost a year. I was going through a tough time this past few months due to COVID . I kept in contact with Kimberly, the assistant manager and she was helpful throughout the whole process of me getting assistance & responded fast in a timely manner & was very patient with me ! If documents needed to be signed , she did it right away ! & The staff is very helpful here !! When I called the front office for anything, they responded right away ! -
Review 99 (2021-01-15 - Rating: 5)
Oh my god ! Anna was the best! Anna was everything and I really appreciate Her professionalism and the way she went about making me feel at home and working with me , I donāt think I will ever find a person like this again however these apartments are so amazing! Not only are they amazing but the people like Anna makes a big world of difference, this company wouldnāt Be the same without you.Thank you so much!! -
Review 100 (2024-05-01 - Rating: 5)
Vincent was great! Showed me a great apartment and answered all my questions. Very easy and pleasant. Thanks you. -
Review 101 (2020-03-12 - Rating: 5)
I want to share my and my partnerās positive experience with Atera manager Yessica Garza. My partner has been a resident at Atera for 20 years. I moved in with her in August 2019 and from day one, Yessica has been gracious and helpful in welcoming to the community. I find the Atera apartments environment very homelike and welcoming. Additionally the maintenance team has been quick and spot-on in making any repairs. The grounds are well maintained with beautiful flowers, trees and sparkling blue pool. I highly recommend choosing the Atera apartments if looking for a downtown-hometown feel. Jody -
Review 102 (2019-08-09 - Rating: 5)
Been here at Atera for a little over a year now. Transition to the new management team was pretty rough, but the new manager Yessika, and her staff are the absolute best. Yessika is extremely responsive, quick to resolve problems, and a joy to work with. When I moved into my unit last year, the AC was horrible. Would barely keep the temps below 80 on hot Texas days. Previous team just ignored me, and it made for a VERY hot summer last year. I brought this up with Yessika, this spring, and she was immediately taking action to try and resolve it. Had maintenance work on it, and when they couldnt fix it, had the parent company facilities manager check it out. Turns out it the AC was undersized for the 3 Bedroom unit, so she had both ACs replaced. The new maintenance team is great as well. Very friendly, careful of leaving any kind of mess, and quick to respond to tickets. Since the new team got going they have been improving the property with several new fenced in dog parks, new sod, new fencing, in unit alarms, thermostats, and electronic locks etc. Fantastic service! Highly recommend this complex! -
Review 103 (2021-02-08 - Rating: 5)
Ive lived at Atera since 2003 and still love it. Unfortunately my little Yorkie, Tinker, passed away. This is a great place to live if you have a pet. There are plenty of dog runs throughout the large complex. Plus, the location is perfect for everything you could possible need. Great place to live. -
Review 104 (2020-07-10 - Rating: 5)
I have been living here for four years and love it! The new management, BH Management, has turned this place around for the better. Yessika, Raquel, and Ana are super friendly, patient with my questions, thorough, and knowledgeable. Yessika is fast with responses and doesnāt keep you waiting. The maintenance staff is super friendly too and fixes things right and in a timely manner. Iām moving from a one bedroom to a two bedroom and the process has been a breeze. I feel safe here and havenāt had problems. My son loves it here too and the neighbors are cool. The pools are nice too. There was an incident in the news last year, but that could happen anywhere in Dallas and I promise you that is not a representation of this community. Also, NO BUGS here! Four years no problems outside of leaving a window open and mosquito gets in lol I look forward to more time here. Itās close to everything but just outside of the heart of Uptown, so weāre hip but less commotion lol love it! -
Review 105 (2020-07-17 - Rating: 5)
After searching multiple months for a perfect apartment I could call home I was shocked at the customer service this apartment has provided specifically a young woman named Selena. The apartment complex itself was very taken care of and the location was subpar but the way people treat you is the number one reason why people usually like to move in. If this apartment got one thing right it is the customer service because I will be checking on this apartment in a couple of months when I am ready to move out. Thank you for making sure your future residents gets treated right @ Atera Apartments -
Review 106 (2020-09-09 - Rating: 5)
About a week ago I had reported a problem with my kitchen faucet leaking and that same day maintenance came and fixed it. Everytime I call the office for any concerns, they always make sure my problems are being taken care of as soon as possible. Yes, I would love the pool hours to be extended, but maybe after things are back to normal in life. -
Review 107 (2023-11-28 - Rating: 5)
Excellent service in every aspect of living here. Kim and Selena are so responsive and professional but also caring of the tenants. -
Review 108 (2023-10-22 - Rating: 5)
Great experience! Staff was so helpful. Bonnie made sure we stayed on top of the process. Apartment was ready for move-in. -
Review 109 (2022-05-25 - Rating: 5)
I have been leasing on Atera for more than 1 year now and there were no problems. Everything was advertised, the staff and management were really responsive and understanding with their tenants request and problems.Highly recommended! -
Review 110 (2023-06-17 - Rating: 5)
I cannot be happier to have chosen Atera as the place to call home. Exceptional customer service from the moment I applied until the day I moved in. I big thanks to Kimberly Medina and Leonor Yepez! I highly recommend this place! -
Review 111 (2020-07-17 - Rating: 5)
The apartment property is beautiful and the experience has been overall great thanks to the help of Selena! She was very helpful, and answered all of our questions. Differently recommending all my friends and family to her!! -
Review 112 (2022-12-12 - Rating: 5)
Living here for 2 years now and havenāt had any problems thank you team. Especially thank you Kimberly Medina for communicating back with me at all times. I love the communication this team has with with their residents! -
Review 113 (2024-09-06 - Rating: 5)
Very quiet, the office is very friendly and help me in everything I need -
Review 114 (2021-11-16 - Rating: 5)
Beautiful property! Very convenient location and my kitchen is amazing! Maintenance is very prompt and knowledgeable. -
Review 115 (2020-10-02 - Rating: 5)
Yessika and her staff are amazing. As a general contractor, we work for numerous properties and it is always a great experience to work with her and her staff. Her knowledge of the property and her attention to detail makes it an easy working environment for our company. -
Review 116 (2024-04-29 - Rating: 5)
Updating my google review as a resident of Atera for over 7 years! I am exceptionally please with the entire Atera office & maintenance team! Everything I need assistance the team is always very responsive and gives me the help I need. -
Review 117 (2021-10-27 - Rating: 5)
I have been a resident at this property for more than 15 years. One doesnt stay that long if the place isnt outstanding. (And Im not the longest termed resident) There are many people who have lived here for years.)There isnt a more convenient property in Dallas. There are two Krogers within walking distance - in addition to the Tom Thumb which is a ten minute drive. Two UPS stores, a full service US Postal location, and more restaurants than you can count are all within a five minute drive or a 10-20 minute walk.The property contains multiple (well kept) dog parks, two pools, and several grassy areas. You never see a bit of trash, the buildings are painted on a regular basis, and the staff maintains a first class appearance.Uniquely, The ATERA has a Package Room. You never need to be at home for your deliveries AND they are always safe. All packages are delivered to this secure facility and residents have a code which opens the facility. BUT, within the facility are lockers the access to which requires unique codes which change every delivery. There is an app which can be downloaded. It notifies residents when they have packages.Most importantly of all, the ATERA staff are SECOND TO NONE. I can be a tough customer to please, but I cannot say enough about the kindness, efficiency, and dedication this staff. They genuinely like their residents and treat us with respect and kindness. It sounds hokey, but they really treat us like family. A SPECIAL SHOUT OUT TO KIMBERLY.If youre looking for a great place to live, stop looking its at 4606 Cedar Springs Road. Come join us. -
Review 118 (2020-10-07 - Rating: 5)
Really love living in this complex: nice apartments, buildings and common areas in general, Yessika and her team are amazing; the few times I have had inconveniences in the three years I have been living here, they have been really helpful and resourceful, love their service and attention. -
Review 119 (2024-06-04 - Rating: 5)
The management are amazing along with the maintenance guys.. truly a nice place to live at..Kimberly the manager is so kind and understanding.. -
Review 120 (2020-12-21 - Rating: 5)
Beautiful property with spacious floor plans and friendly staff! Leonor and Alfredo have been some of my favorite people to work with! They are professional and dedicated to taking care of their residents. -
Review 121 (2024-06-06 - Rating: 4)
Kimberly was very helpful in the office getting me setup with a carport. Overall they have been helpful -
Review 122 (2014-09-26 - Rating: 5)
Atera is a great place to live! Location is awesome as it is within minutes of all major thoroughfares and very close to downtown. And the apartments themselves are very nice, quiet and comfortable. Great pool areas and the Atera Cares Team does an outstanding job in creating fun events for the residents. Lastly and most importantly, the on-site management team is the best ive ever experienced! They take great care of us always.Theres a reason why ive lived here for 12 years... Fantanstic! -
Review 123 (2017-09-23 - Rating: 5)
14 year resident. Love the place, it is home. .. and NO, dont move here, its our secret. We only want nice neighbors....not incessant complainers. Communication can be a virtue. Management changes a lot, but all have been consistently kind and accommodating. -
Review 124 (2023-06-17 - Rating: 4)
Tour was scheduled online but didnāt show up in system so multiple people arrived at the same time. Answers felt rushed. Apartments were toured on your own. -
Review 125 (2024-04-24 - Rating: 5)
I really appreciate how helpful and patient the leasing staff were with me during my process of moving back to this complex. Made me glad to be back :) -
Review 126 (2020-07-23 - Rating: 5)
Wow!!! Great customer service at Atera Apartment! Im currently looking into moving soon and i was trying to find a perfect apartment for my doggie & I. Selena was being so helpful. I cant wait for August 2020 to move in there! -
Review 127 (2023-10-10 - Rating: 5)
Visited the property today and took a tour with Bonnie Reyes who was absolutely amazing. So welcoming and plesant. The property was so clean and well managed! -
Review 128 (2023-11-22 - Rating: 5)
Amazing customer service and very helpful towards any questions or concerns. Such nice and lovely people that work here! Very fast reply times as well! 10/10 -
Review 129 (2024-09-27 - Rating: 5)
Absolutely recommend this property! Beautiful and amazing staff -
Review 130 (2024-04-18 - Rating: 5)
I am applying for an apartment here at Ayerās and Kimberly & Vincent assisted me through the application! Very excited to live here! -
Review 131 (2023-10-04 - Rating: 4)
Is Atera a all bills paid apartmentI love the apartment Im me and my kids are getting ready to move in pretty soon. I love it so quite and peaceful clean and neat -
Review 132 (2020-07-17 - Rating: 5)
Thank you Selena for your excellent customer service! She very kindly answered all of our questions about this property. It is nice to find good people throughout this process of apartment search! -
Review 133 (2020-09-09 - Rating: 5)
I love living here! The staff is always very friendly and helpful. Reserved parking is well worth it. Love that there is towing enforced so that I have a place to park. -
Review 134 (2020-08-21 - Rating: 5)
Yessika has been a great help. She goes above and beyond to help the residents here. She looks out for their best interest.The maintenance guys are professional, efficient, and skilled. -
Review 135 (2024-03-17 - Rating: 5)
Great service! Kim was very attentive. Helpful and answered all our questions and concerns. Would highly recommend . -
Review 136 (2023-02-11 - Rating: 5)
Kimberly was incredibly helpful, knowledgeable and kind. She answered all of my questions and provided me with great information. I look forward to living at Atera! -
Review 137 (2023-05-11 - Rating: 5)
The staff in the leasing office are GREAT!!! I enjoyed my experience and Kimberly made it a smooth process and I truly appreciate her professionalism and positive attitude!!! -
Review 138 (2023-05-19 - Rating: 4)
I got denied for these apartments but, the young lady in the office was very pleasant and communicative from the very beginning. The 2br I toured was spacious and upgraded. -
Review 139 (2021-02-04 - Rating: 5)
Office staff is great especially Ana she was Super nice made us feel like they wanted us to move into their property helped us every step of the way. Community is quite...no issues so far... -
Review 140 (2018-04-11 - Rating: 4)
Since the new management in 2018, lots of issues have been fixed. Package system is better, maintenance is quick and the parking situation is much better. The outside is getting an upgrade and this is by far the cheapest option for what you get in Oak Lawn -
Review 141 (2024-04-18 - Rating: 5)
Thank you Vincent for your kind service and showing me around! Will definitely put this property on my list for the future. -
Review 142 (2024-08-27 - Rating: 5)
Management has improved since they got a new manager. -
Review 143 (2020-07-18 - Rating: 4)
My boyfriend Denzil went to go see an apartment today and he said the leasing agent was super helpful! I believe her name was Selena. She even gave us a call back to see how everything went !!!!!