Alto Highland Park

Photo of Alto Highland Park

Located in Houston, Texas

Address: 4201 Lomo Alto Dr, Dallas, TX 75219, United States

Phone: +1 855-643-5818

Rating: 4.6

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Business centre
  • Fitness centre
  • Pets welcome
  • Swimming pool
  • On-site parking
  • Dogs allowed

Categories

  • Apartment complex
  • Apartment building
  • Apartment rental agency

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-09-13 - Rating: 5)

    This place is amazing! Its right across from whole foods,the neighborhood is boasting with large beautiful homes.The apartment manager Carrie is simply amazing. I can tell that she cares about residents the way she drops everything to help. She empathetic and very knowledgeable. The apartments are oversized,think mini mansion but in an apartment. The details to the structure outside as well as in the apartments has so much character. All the bedrooms have their own bathroom and a half bathroom in the hall. I have never seen a more impeccable apartment. And the activity calander makes it so much better. Wine down Wednesday seems so appropriate after a long day. Ive never felt so welcomed. Thank you Carrie and your staff for such a pleasant experience. The coffee machine in the front was a perfect touch.

  • Review 2 (2025-02-17 - Rating: 5)

    Im giving maintenance the 5 stars. They come quickly and they fix everything or order the parts needed. I moved in under a new management company Willow Bridge who is trying to catch up with the problems here.I moved in about 2 months ago and RPM was the former Management Company; I give them and Carrie the manager a 1 star - they knew they were leaving so left a mess for Willow Bridge in my apartment.Maintenance has tried to fix everything wrong since Willow Bridge took over. I think the previous tenant didnt report anything and never opened the windows or had any maintenance come in. What needed fixing in my apartment when I moved in: microwave handle was broken, cooktop was so old that the dials has no info, shower head was loose, shower door made a horrible noise, shower door handle was loose, all caulking in kitchen and bathrooms were cracked on nonexistent, sinks were stopped up, there was a huge gap under my kitchen sink, rotting window sill, windows that didnt and still dont open properly, trees hitting the windows and tearing the screens, ceiling cover for the fan had fallen down on the stem, and so much more.Bryan, head of maintenance with Willow Bridge, and Cosme have fixed almost everything. They are friendly and respectful; they listen and remember. If they can fix it themselves, they do; if not, they order whats needed when they get approval. They have replaced the microwave and cooktop, caulked everything, ordered blinds for two windows, had the trees trimmed so they no longer hit the windows, had window guy come (were still working on the window problems), fixed shower and shower door, helped lower a couple of shelves in the kitchen. Its amazing and such a change from RPM.So all I have left is the fan cover and the windows which I still cant open; hopefully they are working on that.It makes such a difference when you can count on maintenance to show up and take care of everything; they have almost done it all.This property in general is older and RPM did not keep it up, so Im hoping that the outdoor lighting on the interior of the property on the Roland side will soon be fixed and whatever else has been neglected.Bryan and Cosme make a fantastic team and I think Willow Bridge in lucky to have them.Thank you Bryan and Cosme and Willow Bridge.

  • Review 3 (2024-07-30 - Rating: 5)

    Very nice place to live. The staff are all very friendly, and when we had a maintenance issue (at the worst time possible so I was very stressed out), Frank was responsive, capable, kind and reassuring. He fixed the problem quickly, he was very tidy and he followed up to make sure everything was ok in the following days.

  • Review 4 (2024-07-26 - Rating: 5)

    Thank you to the entire team at Alto! Aliyah was so helpful helping me select the PERFECT home - that is saying a lot because I am extremely particular.Move in was seamless and Carrie, the Manager, goes above and beyond for her residents.Wish I would have moved here sooner.Kudos to the Alto Team!

  • Review 5 (2024-03-14 - Rating: 5)

    The staff here is wonderful! You can tell the property manager Carrie really takes pride in making it such an awesome place for us. On top of that Frank and Adam are amazing and always get my work order taken care of quickly!

  • Review 6 (2023-03-02 - Rating: 5)

    We have lived at the Alto going on 3 years and have been very pleased with the management and maintenance teams. Any issues that arise are taken care in a satisfactory and timely manner. The apartments where we live are always kept up to date with the best appliances, nice size closets and baths. We also like the security here, with the gates onto the property and into the garage. All common areas are kept very clean along with the outdoor areas. I would highly recommend the Alto to anyone who was planning a move, we have enjoyed our stay here.

  • Review 7 (2023-08-16 - Rating: 5)

    Prime location and a meticulously maintained property! Management team, particularly Carrie, goes above & beyond to promptly address residents needs/requests. Maintenance team is also quick to respond and very professional. I would recommend Alto HP to anyone looking for a comfortable rental that feels like home.PS - Extra brownie points for being pet-loving!

  • Review 8 (2024-07-24 - Rating: 5)

    Office and maintenance staff have been wonderful from the start. I have had great service and feel safe here and the residents are great as well.

  • Review 9 (2024-04-09 - Rating: 5)

    Love living here . Very boutique type property and gas such a concierge feeling. We’re new to the community but it has been an amazing experience. Everyone from staff to residents are very nice

  • Review 10 (2024-04-09 - Rating: 5)

    By far the best place we rented at. We rent in the townhouses (Brownstones) and cant hear the neighbors. Maintenance is always prompt and are very friendly. Always happy with their work. For being in Highland Park School District, their rent is comparable to units outside the school district. My only complaint is real estate in this area is crazy high :)

  • Review 11 (2024-01-26 - Rating: 5)

    Just wanted to give Aliya S. 5 stars review, she is so sweet, helpful and professional. She answered all my questions, very warm and welcoming environment. The property looks great, Hopefully we can move here.

  • Review 12 (2022-08-03 - Rating: 5)

    I lived here for 2 years and it was my first apartment. I have nothing but amazing words to say about this place. I am only moving because I need to live in a different part of Dallas, but my time here was spectacular. Also Whole Foods is right across the street so it’s a major perk. The area is beautiful and the people are so kind. Highly recommend this place + they are very pet friendly:)

  • Review 13 (2021-02-18 - Rating: 5)

    Andrea and the rest of her team are fantastic! As a vendor, I get to see a different side of property management individuals - a very honest side! And I can honestly say that Andrea, Chrissy and the rest are some of my favorites in this industry!!! They are kind, considerate, service-orientated, and they truly care about their residents and the community. They are an absolute pleasure to do business with.

  • Review 14 (2020-10-30 - Rating: 5)

    My husband and I have lived here for over 2 years and just renewed for another year. We have found the staff (Andrea, Bryan and Megan) to be friendly, helpful and customer service focused. We enjoy our neighbors on our floor and have really created a neighborhood, looking out for one another. This was one of our best decision since leaving our home in Forest Hills.

  • Review 15 (2024-04-12 - Rating: 5)

    The staff at Alto Highland Park is amazing. Everyone is super friendly and helpful; maintenance requests are handled quickly and effectively.

  • Review 16 (2023-05-18 - Rating: 5)

    We have lived at Alto for almost a year now and have decided to renew our lease. The location is amazing, the brownstone is perfect for our family of three plus a 40lb dog, maintenance is incredibly responsive, and we enjoy the community events.

  • Review 17 (2023-04-22 - Rating: 5)

    I am a new resident of the Brownstones at Alto Highland Park and so far my experience has been excellent. I moved to Dallas from Washington DC and when I first began my search for a new tenancy, I was amazed at how very different (and subpar) the luxury rental market is in the DFW metro when compared to the DMV. Alto totally changed my mind during the search process and has continued to deliver since I have moved in! The management team is friendly and responsive. The maintenance team is professional and effective. The community is well manicured and well kept. I would definitely suggest anyone looking for a new tenancy or relocating to the DFW metro stop here first!

  • Review 18 (2023-03-09 - Rating: 5)

    I love the look and feel of the property! It is filled with positive energy. Nicole Frankel, Assistant Community Manager, is gracious, kind, knowledgeable and generous. I am so looking forward to moving in!!

  • Review 19 (2024-07-31 - Rating: 5)

    Maintenance staff have been amazing specially Frank. 10/10 keep up the great work

  • Review 20 (2024-01-26 - Rating: 5)

    The property made a fantastic first impression and the amenities were beyond my expectations. Aliya was very welcoming/ friendly and did a great job showing me the property.

  • Review 21 (2021-08-25 - Rating: 5)

    Alto Highland Park is a fabulous community. It always looks very well taken care of and clean. The management team is awesome! Andrea is very responsive and helpful. I would definitely recommend this community to anyone looking for a luxury rental in Highland Park!

  • Review 22 (2023-09-30 - Rating: 5)

    Had an awesome time at the chili cook off!!!! A fun tasting event held for residents … amazing !!

  • Review 23 (2023-09-02 - Rating: 5)

    The Alto Maintenance are the best I’ve ever seen! Had a small issue today with the toilet and Frank came and fixed it before I could blink! It’s so nice knowing you don’t have to worry about little things.

  • Review 24 (2024-01-26 - Rating: 5)

    Stunning apartment complex and great customer service! I came in and Aliya took the time to answer all of my questions in a friendly and approachable manner.

  • Review 25 (2024-08-28 - Rating: 5)

    My experience at Alto was exceptional - informed, knowledgeable and friendly employees and the facility is great.

  • Review 26 (2023-02-16 - Rating: 5)

    My experience with alto, Highland Park, renting my townhome, was the best rental experience of my life… it was efficient, done with a smile and fit exactly what I was looking for…Nichole was amazing to work with

  • Review 27 (2022-09-23 - Rating: 5)

    Maintenance has been great and very efficient. My work orders are done in a timely manner and front office is on top of things.

  • Review 28 (2022-03-11 - Rating: 5)

    Fall is here and the Alto HP Team started the season off in a great way! Spicy treats enjoyed by all. They never fail to please!!

  • Review 29 (2024-06-13 - Rating: 5)

    Very welcoming team…thoughtful & helpful……super responsive to any issues that we mention without ANY reminding!

  • Review 30 (2023-07-04 - Rating: 5)

    13 years at Gables now Alto. Great place to live. Secure, private, peaceful, and friendly!

  • Review 31 (2022-09-30 - Rating: 5)

    I love our management and facilities team. Everyone is responsive, kind and professional. I definitely recommend Alto Highland Brownstones.

  • Review 32 (2024-06-02 - Rating: 5)

    The thermostat broke and was replaced within 20 minutes. Staff response is excellent!

  • Review 33 (2024-04-23 - Rating: 5)

    Wonderful place to live.Great apartments enhanced by wonderful management!

  • Review 34 (2024-03-14 - Rating: 5)

    Office staff is absolutely amazing. Always so helpful and kind.

  • Review 35 (2022-11-02 - Rating: 5)

    Great response to a water problem -- it was fixed on the first business day morning. Very nice work!! Thank you.

  • Review 36 (2023-03-09 - Rating: 5)

    The brownstones definitely met our expectations. Affordable price for the amenities and location.

  • Review 37 (2024-09-30 - Rating: 5)

    All good

  • Review 38 (2023-07-26 - Rating: 5)

    Response was very prompt and Frank fixed the problem in less than two minutes.

  • Review 39 (2022-02-16 - Rating: 5)

    We received extraordinary service from Andrea, Michael and Adam

  • Review 40 (2022-04-25 - Rating: 5)

    Adam did a great job and was very pleasant.

  • Review 41 (2024-04-28 - Rating: 5)

    Did a great job and did it quickly.

  • Review 42 (2024-03-14 - Rating: 5)

    Amazing place with even better staff!

  • Review 43 (2024-03-21 - Rating: 5)

    Excellent Frank and Adam right on!!

  • Review 44 (2022-10-09 - Rating: 5)

    Quick response to my maintenance request. Thank you

  • Review 45 (2024-07-31 - Rating: 5)

    Frank was fantastic

  • Review 46 (2022-07-28 - Rating: 5)

    I need the filter replaced in my refrigerator please

  • Review 47 (2024-05-09 - Rating: 5)

    Great job!

  • Review 48 (2019-02-12 - Rating: 5)

    Awesome place to live and great staff

  • Review 49 (2022-11-17 - Rating: 5)

    Fast and solved the issue.

  • Review 50 (2023-09-20 - Rating: 5)

    Clean, location and professional

  • Review 51 (2020-01-28 - Rating: 5)

    Love my sister

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