Sears Appliance Repair

Photo of Sears Appliance Repair

Located in Houston, Texas

Address: 1302 W Davis St C, Conroe, TX 77304, United States

Phone: +1 936-228-1771

Rating: 4.6

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Air conditioning repair service
  • Appliance repair service
  • Furnace repair service
  • Refrigerator repair service
  • Washer and dryer repair service

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-11-07 - Rating: 5)

    My technician, Paul and the first technician, also named Paul who came out the first time, were both amazing. We are elderly and they were knowledgeable, patient, kind and very personable. I highly recommend both men. They are an asset to your company. Thank you!Charles ConnerCleveland, Texas

  • Review 2 (2025-01-28 - Rating: 5)

    Our service tech was very knowledgeable and professional. He was unable to repair our freezer as it is quite old and parts are no longer available, but I would have trusted him to do a good job if it was possible.

  • Review 3 (2024-09-13 - Rating: 5)

    Mike was extremely helpful, friendly and professional. He fixed the dishwasher in short time and tested to make sure it worked properly. He called to make sure I was completely satisfied with the work and his service. I would definitely recommend him.Thank you SEARS

  • Review 4 (2024-09-20 - Rating: 5)

    We truly appreciate the initiative Kyle took to find the parts to replace our dryer motor. He is very knowledgeable and was able to quickly do the repair. We highly recommend him! Thanks, Kyle.

  • Review 5 (2025-01-15 - Rating: 5)

    The next tech CatGE/Bodewell’s techs told me I was using the washer wrong or that it was “performing as expected”. They also each gave conflicting advice and never once opened up the unit. They finally sent out Sears and the first thing they did was open it up and gone up with possibilities. They replaced one part that didn’t help. The next tech Catalin actually listened to what I said about damage to the unit and found that was the problem! I appreciate you knowing what to look for and listening to your customer!

  • Review 6 (2024-11-20 - Rating: 5)

    Technician was on-time, knowledgeable and professional. The price for my dryer repair was very fair. Easy process to book on-line.

  • Review 7 (2024-08-28 - Rating: 5)

    Kyle performed repair service on our refrigerator. He identified the problem and then resolved the operational issue. He is a skilled service technician. Kyle arrived on the agreed schedule, had good communication skills and is customer focused. I would recommend Kyle to friends and family. Thank you Kyle for your service.

  • Review 8 (2024-10-18 - Rating: 5)

    Sears Appliance Repair did a good job with my LG refrigerator. It was expensive, as all home repairs are, but service techs Archie.and Tony did wonderful work. Archie, a 44 year Sears repair veteran, diagnosed and ordered parts. Tony did the repair, and offered many tips for the care of our kitchen appliances.Thanks!

  • Review 9 (2024-01-20 - Rating: 5)

    Very very nice young man. He had a lot of knowledge, explained the repair and maintenance to me. Super respectful of my home and myself. I would give him a 10. He did a great job, couldnt even tell hed been in my kitchen (no mess left behind) except for the fact he repaired my fridge.

  • Review 10 (2024-07-30 - Rating: 5)

    Great work and he got my 20 year old washer working like new. Mike was the first technician sent here. He diagnosed the problem and ordered parts. Robert came today and installed them. Both technicians were very knowledgeable and nice.

  • Review 11 (2024-09-12 - Rating: 5)

    Kyle was quick with repair and explained how it was fixed. Gave tips to ensure we could watch to see if it was fixed correctly before putting food back in.

  • Review 12 (2024-09-27 - Rating: 5)

    Did a very good job. I have used this repair tech several times and he always does very good.

  • Review 13 (2024-08-26 - Rating: 5)

    My washer needed a couple of parts to repair it. The second part which was the spin basket, took a little longer to come in. But once it was received, Kyle came back and repaired my washer. I’ve already done two loads and everything is working great. Kyle also explained to me what the issue was and how he tested it to ensure the repair was done. This review was from December 2023Today August 26 2024 Kelvin came to do preventive maintenance on my washer. But while he was here we checked into the dryer. We had not had the interior vacuumed out for all the lint as well as the hoses. He cleaned everything out and made it spic and span. We are very pleased and highly recommend Kelvin and sears Home service . Kelvin was also very professional and nice.

  • Review 14 (2025-01-03 - Rating: 5)

    Texhnician was very knowledgeable and explained every aspect to us. Expert service and very fast.

  • Review 15 (2024-08-26 - Rating: 5)

    Although the Sears warranty experience overall has been a nightmare, I would have to say that my technician today, Jose, was fantastic. He was here to replace a computer board and he did that, but when I explained the overall problem we were trying to solve (icemaker not working), he tested each phase of the icemaking process to verify that it worked. He took extra care not to scratch my floor, he vacuumed out the lint at the front of the fridge - Something no one else has ever done in two years of visits.

  • Review 16 (2024-06-19 - Rating: 5)

    Great experience! The repairman went over items to check before he came out just in case it was something simple that we could handle. He took everything apart and explained everything in detail. I always use A&E (Sears) repair and have never been let down.

  • Review 17 (2024-10-28 - Rating: 5)

    Very punctual and did an excellent job in making the necessary repairs. Will definitely use them again!

  • Review 18 (2024-06-12 - Rating: 5)

    Paul communicated via both text and phone re his ETA, which I much appreciated. Efficiently diagnosed problem and gave us an estimate on repair costs. Super nice guy with good sense of humor. Hope we dont need repairs anytime soon but I would certainly welcome him back!

  • Review 19 (2024-05-22 - Rating: 5)

    Technician came exactly as scheduled and took care of my appliances efficiently and quickly. He was friendly and presentable. He gave me advice on a couple of things that I need to take care of. All in all a smooth maintenance call.

  • Review 20 (2024-06-15 - Rating: 5)

    The tech was fantastic! He diagnosed the problem almost immediately and explained it to me and to a friend that understood engines but was 4 States away in Georgia.He also noticed another engine issue and fixed it too. He also talked to my friend to give him a report on what was done. I truly appreciated that. It wasnt something that he had to do!

  • Review 21 (2024-09-17 - Rating: 5)

    The technician was prompt, courteous and professional. He managed to trouble-shoot a difficult problem and made the necessary adjustments and repairs!

  • Review 22 (2024-07-19 - Rating: 5)

    Kyle was at my home at 8:30a. He found the source of the problem and quickly corrected it. He was pleasant and informative. If I need assistance in the future, I hope I can request that it be him.

  • Review 23 (2024-09-14 - Rating: 5)

    Tech tried everything to repair but was unable, tech was patient and courteous and seemed to know what he was doing. Appreciated his work.

  • Review 24 (2024-05-17 - Rating: 5)

    The technician, Joey was outstanding! Very knowledgeable and professional! Answered all my questions. Quick repair. Sears scheduling system needs to be improved. My appointment was scheduled for May 14th and they sent me numerous reminders. But nobody showed. I noticed there was a link on one of the reminders and it said my appointment was for May 17th, even though I continued to receive reminders of the May 14 appointment! So what gives with their scheduling!

  • Review 25 (2024-07-24 - Rating: 5)

    Your person does an excellent job.He has been here before arrives on time.Keeps me informed what needs to be fixed and what parts are ordered.Arrives the next week and doves the issue.Good man and does good work!

  • Review 26 (2023-10-24 - Rating: 5)

    The entire experience from beginning to end was awesome. Our service representative, Kyle, was prompt, courteous, professional, and kept us informed. It was very easy to track the status of our service call and when we were next up to be serviced. Would definitely use them again.

  • Review 27 (2024-11-08 - Rating: 5)

    The repairman did a great job. Very personable and quick.

  • Review 28 (2024-09-03 - Rating: 5)

    He repaired the ice maker motor, was here for one hour, no parts needed - the charge , including the $195 service charge was $440. way too much for one hour and no parts..

  • Review 29 (2024-03-12 - Rating: 4)

    I was torn between 3 and 4 stars. My appliance got fixed so I went ahead and did 4. The reason for less than satisfied service was that Zorn wasnt friendly at all. He seemed mad and/or that he disliked his job. And he didnt listen to me when i told him the issues we were having with machine. But again, he fixed machine and that was the goal.

  • Review 30 (2024-09-04 - Rating: 5)

    The tech was quick, clean, and efficient. Showed up at specified time and was finished in short order. Thanks

  • Review 31 (2024-03-28 - Rating: 5)

    Love the Tech tracking info provided. Know exactly when Tech will arrive. Great communication. Knowledgeable and Professional. Fixed issue with my appliance quickly. Thank You

  • Review 32 (2024-09-23 - Rating: 5)

    He is the best I think he’s been to my house one other time. But he always calls ahead so he had the party needed when he got here so that made it a one time call. I am so pleased with the service I get from you.

  • Review 33 (2024-05-24 - Rating: 5)

    After Mark examined our dryer completely and saw the clogged vent on the roof, he strongly recommended the chimney sweep in the dryer vent. Honest answer. Thank you

  • Review 34 (2024-01-04 - Rating: 5)

    Jose replaced the parts request by the previously technician and the frig has been working as expected. This was the third repair call out. The first was to replace the ice maker. The second dianosed a sensor issue, after the repairs were made,this did not resolve the cooling issue. It was on the third call out that the issue correctly dianosed the cooling issue and the correct repairs were made. In the meantime, we were living out of a ice chest for six (6) weeks.

  • Review 35 (2024-12-24 - Rating: 5)

    A very competent, kind, and helpful man. Honest and hardworking. Outstanding!!

  • Review 36 (2024-09-06 - Rating: 5)

    Came and fixed my fridge on time. Larry the tech was very professional and respectful

  • Review 37 (2024-07-02 - Rating: 5)

    Kerwin was awesome and respectful. He diagnosed and solved the issue in a timely manner. Also took the time to explain it as well.

  • Review 38 (2023-11-22 - Rating: 5)

    Amazing. The guy showed up and understood my problem. He went right to work and I was back using my washing machine in an hour. He was courteous and explained everything. I would use them again andwould recommend them over anyone I have had working on my appliances

  • Review 39 (2024-11-23 - Rating: 5)

    Your technician gave me some great advice for the future in my appliances

  • Review 40 (2023-11-08 - Rating: 5)

    Kyle fixed the things Choice was responsible for and informed me about a recall. He helped me call Samsung and get that process set up. I would never have known about the recall and now I will be totally repaired! I’m

  • Review 41 (2024-08-20 - Rating: 5)

    Even though the dishwasher wouldnt leak while he was here, he was so thorough and understanding. You need more like him!!!

  • Review 42 (2024-08-26 - Rating: 5)

    Larry arrived timely, was friendly, and completed the repair in under 2 hours!

  • Review 43 (2024-11-15 - Rating: 5)

    Tech very professional and knowledgeable. Issue fixed. Thanks

  • Review 44 (2024-09-20 - Rating: 5)

    Catalin was very knowledgeable and was able to find and stop the leak

  • Review 45 (2024-11-13 - Rating: 5)

    Excellent customer service! Very thorough in explaining the problem.

  • Review 46 (2024-05-30 - Rating: 5)

    The service was great. I have had problems with my range before and waited four months to have the problem solved. I highly recommend Sears appliance repair.

  • Review 47 (2024-09-18 - Rating: 5)

    Larry was very Knowledge and we will get a new washer….

  • Review 48 (2023-10-25 - Rating: 5)

    Sergio is a great technician. My job was not easy and made sure it was done right and did everything he could to help me.

  • Review 49 (2024-07-23 - Rating: 5)

    Robert was extremely helpful and very nice and friendly. Great at his job!!

  • Review 50 (2024-08-31 - Rating: 5)

    Looks like the problem may be fixed. I haven’t used it today, but I hope it works well.

  • Review 51 (2024-01-09 - Rating: 5)

    Paul J. was excellent in performing the repairs on our refrigerator. Handled the parts with care and always listened to our concerns

  • Review 52 (2023-11-13 - Rating: 5)

    Mark was very knowledgeable and professional and took the time to troubleshoot everything to correct ongoing issue with my range.

  • Review 53 (2024-09-04 - Rating: 5)

    Kyle did a great job. Had this problem beforehope this fix works this time.

  • Review 54 (2025-01-02 - Rating: 5)

    Excellent service and informative Tech.

  • Review 55 (2024-07-22 - Rating: 5)

    Great service with a great attitude! Very knowledgeable and caring.

  • Review 56 (2024-09-21 - Rating: 5)

    Kyle always does a good job

  • Review 57 (2023-11-15 - Rating: 5)

    Technician was prompt, polite, efficient and had the replacement part in his truck.

  • Review 58 (2024-06-11 - Rating: 5)

    FANTASTIC! FIX EVERYTHING! When you want the best done, youve got to put some patience in for the parts...

  • Review 59 (2024-01-12 - Rating: 5)

    Larry did a really good job on repair. Very knowledgable and thorough.

  • Review 60 (2024-09-04 - Rating: 5)

    Paul J. was very helpful and knowledgeable.

  • Review 61 (2023-11-08 - Rating: 5)

    Repairman found the problem and ordered the parts. Parts mailed to home address and repairman returned and completed the job.

  • Review 62 (2024-06-06 - Rating: 5)

    Joey fixed it. Knows what he’s doing. Very personable too.

  • Review 63 (2024-06-12 - Rating: 5)

    Paul explained issues and repair options clearly. Very helpful

  • Review 64 (2024-11-05 - Rating: 5)

    Great service from this gentleman!

  • Review 65 (2024-06-21 - Rating: 5)

    He checked de air conditioner , everything in order and functioning

  • Review 66 (2024-05-04 - Rating: 5)

    Jose was an expert & very professional.Dishwasher is working!!

  • Review 67 (2024-03-27 - Rating: 5)

    Very efficient, skilled service tech. Above average

  • Review 68 (2025-01-22 - Rating: 5)

    Instant diagnosis and repair by Mark

  • Review 69 (2023-11-18 - Rating: 5)

    Sergio was very prompt and professional. A great experience.

  • Review 70 (2024-03-06 - Rating: 5)

    The technician was quick, but also thorough

  • Review 71 (2024-01-11 - Rating: 5)

    Technician found a Freon leak with our refrigerator and fixed the problem.

  • Review 72 (2024-10-03 - Rating: 5)

    Should be 5+ . Kyle was excellent!

  • Review 73 (2024-07-20 - Rating: 5)

    Great- really knowledgeable Larry!

  • Review 74 (2023-10-26 - Rating: 5)

    Paul was very professional, knowledgeable, and considerate.

  • Review 75 (2024-11-26 - Rating: 5)

    Very knowledgeable.

  • Review 76 (2024-12-20 - Rating: 5)

    Fixed my microwave!

  • Review 77 (2023-10-27 - Rating: 5)

    The repairman was very friendly and professional.

  • Review 78 (2024-01-18 - Rating: 5)

    Awsome very knowledgeable pleasant to work with

  • Review 79 (2023-11-21 - Rating: 5)

    Paul was very helpful and pleasant.

  • Review 80 (2024-01-11 - Rating: 5)

    Dryer is now warm and drying cloths

  • Review 81 (2024-08-27 - Rating: 5)

    The technician was professional

  • Review 82 (2023-10-24 - Rating: 5)

    Diagnosed the problem quickly and repaired on the spot.👍

  • Review 83 (2024-06-26 - Rating: 5)

    Very friendly and professional

  • Review 84 (2024-08-01 - Rating: 5)

    Great service!

  • Review 85 (2024-06-07 - Rating: 5)

    Tech was knowledgeable.

  • Review 86 (2024-03-29 - Rating: 5)

    Courteous, helpful, experienced

  • Review 87 (2023-11-10 - Rating: 5)

    Fast professional services

  • Review 88 (2024-01-25 - Rating: 5)

    Excellent work

  • Review 89 (2024-01-25 - Rating: 5)

    Excellent service

  • Review 90 (2024-08-02 - Rating: 5)

    Great service

  • Review 91 (2023-11-13 - Rating: 5)

    On time and professional

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